Mövenpick Izmir 5 stars

Customer review rating (ALL Rating) 4.4/5 24 reviews

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Cumhuriyet Blv No 138, Pasaport, 35210 IZMIR, Turkey

Description

Hotel extras

  • Voted Turkey's Leading Business Hotel

  • City center location

  • Stylish and comfortable rooms

  • First-class culinary delights

  • Modular banquet and meeting rooms

Our accommodation(s)

Hotel location

Mövenpick Izmir

Cumhuriyet Blv No 138, Pasaport
35210 IZMIR
Turkey

GPS:38.42813, 27.134306

Telephone
Fax +90 232 484 80 70

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  24 reviews

TripAdvisor Rating  4.2/5  1,741 reviews

Standard hotel not luxury

TripAdvisor rating 3.0/5

Peace2407 TripAdvisor review

Very basic and outdated set up, hotel needs modernisation. Upkeep of room was not 5 star, not all things were replaced regularly and used cups were not replaced with new clean cutlery. Breakfast was ok, but not what was expected of Movenpick. Not an array of choices. Location was good, general cleanliness was ok. However I was disappointed with the hotel, not the luxury you expect from a 5 star hotel with such a reputation.

Dear Valuable Guest, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not meet your expectations. Your comments regarding the room upkeep, amenities and breakfast variety have been shared with our teams, and we sincerely apologise for the shortcomings you experienced. We would also like to note that a comprehensive renovation of our hotel will soon begin, aimed at modernising our facilities and elevating the overall guest experience. We are pleased that you appreciated our location and general cleanliness. We hope to have the chance to welcome you back after the renovation and provide you with the high-quality stay that Mövenpick is known for. Kind regards, Hotel Management.

Great location with wonderful staff in particular Firat

TripAdvisor rating 5.0/5

Eric S TripAdvisor review

This was the first time I stayed in this hotel and I had a great experience. Prior to my arrival, I had very good communication with the hotel manager Firat, who had been extremely helpful. As I am a platinum member of accorhotel, we got free room upgrade to a very nice suite with sea view. Even more impressively, when I was trying to buy a book from Turkey before I arrived, Firat even helped to look into the possible source. Although we could not find it locally, I ordered this online and shipped to the hotel before my arrival. The staff had received and made it ready when I arrived. This is what I call service. The hotel is also in a very good location next to the harbour and walking distance to the main market. The only small imperfection is the closure of the swimming pool. I will certainly stay in Izmir Movenpick if I visit the city in the future. Again, I will praise Firat again for his professionalism and made our stay very comfortable.

Dear Valuable Guest, Thank you very much for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your first stay with us was a memorable one and that you were pleased with the service provided by our team — in particular, Mr. Fırat. Your kind words about his professionalism and dedication are greatly appreciated, and we will make sure to share your compliments with him. We are also glad that you enjoyed the complimentary upgrade to the sea view suite and found our location convenient for exploring the city. Please accept our sincere apologies for the closure of the swimming pool during your stay. The pool is currently undergoing renovation to enhance our facilities, and we truly appreciate your understanding regarding this matter. It was a pleasure to host you, and we look forward to welcoming you back to Mövenpick Hotel Izmir in the near future. Warm regards, Hotel Management.

Customer review rating 5.0/5

Paulo D. P. P. D. N. Families - Confirmed reviews ALL

Friendly staff, clean and comfort room, excellent location

Dear Paulo D. P. P. D. N., Thank you for your kind words regarding our friendly staff, room cleanliness, and prime location. We are delighted to know that you had a pleasant stay with us. Your positive feedback motivates us to continue providing exceptional service. Best regards, Mövenpick Izmir

Great experience!

TripAdvisor rating 4.0/5

Penelope N TripAdvisor review

Great service, the food was excellent, the staff were very friendly and professional. I would have given five stars, but unfortunately the pool was under renovations It was a relaxing, enjoyable stay!

Dear Valuable Guest, Thank you so much for taking the time to share your feedback. We are truly delighted to hear that you enjoyed our service, food, and the hospitality of our staff. It’s always rewarding to know our efforts are appreciated. We sincerely apologize for the inconvenience caused by the pool being under renovation during your stay. Please rest assured that we are working hard to improve our facilities, and we hope to welcome you back soon to enjoy a fully upgraded experience. Warm regards, Hotel Management.

Pleasing experience and stay !!!

TripAdvisor rating 4.0/5

Globe_traveller_7213 Families - TripAdvisor review

Pro's - Arrived around midnight to the hotel, checkin process was comfortable and seamless, thanks to the friendly staff.. - Prime location of the hotel close to the sea coast. - Central to most points of attractions. - Plethora of seaside food Restaurants to choose from... - Very friendly, pleasant staffs in the Restaurant who make the stay comfortable and worthwhile.. Con's Not many, but I'd like to point out subtle observations made.. - Booked a Superior room with sea view, got a room with no view. - The bathroom requires a face-lift with shower curtain, ensuite door, not much but when rated Five stars, one would expect it as standard. Overall was pleasant, relaxing experience... Hope to come again!!!

Dear Valuable Guest, Thank you for taking the time to share your detailed feedback with us. We are truly pleased to hear that you had a pleasant and relaxing experience overall and that you appreciated our convenient location and the friendliness of our team. Your kind words about our staff and services mean a lot to us. We also sincerely appreciate your constructive comments. We regret to hear that the room assigned did not meet your expectations regarding the sea view, and we apologize for any inconvenience caused. Your observations regarding the bathroom facilities have also been noted and shared with the relevant departments for consideration during our next improvement phase. Guest feedback like yours is incredibly valuable as it helps us enhance the quality of our services. We truly hope to have the opportunity to welcome you back for an even better experience. Warm regards, Hotel Management.

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Other web-users rate our hotel

  • 273 reviews 9.5/10 Location
  • 317 reviews 6.3/10 Room
  • 353 reviews 9/10 Service
  • 6 reviews 8.8/10 WiFi
  • 165 reviews 3.4/10 Vibe
  • 151 reviews 7.3/10 Cleanliness
  • 108 reviews 7.8/10 Breakfast
  • 61 reviews 3.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.