ibis Izmir Alsancak 3 stars

Customer review rating (ALL Rating) 4.5/5 1,842 reviews

Best price
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ibis Izmir Alsancak - Image 1
ibis Izmir Alsancak - Image 2
ibis Izmir Alsancak - Image 3
ibis Izmir Alsancak - Image 4
Ataturk Caddesi No 410, Konak, 35480 IZMIR, Turkey

Description

Hotel extras

  • Paid parking is available next to the hotel. The hotel does not have its own parking facility.

  • The hotel is at 2 minutes walking distance to IZBAN/Metro

  • The hotel is 30 minutes away to Adnan Menderes Airport by IZBAN/Metro

  • The hotel is 0.62 miles away from Izmir International Fair Ground

  • The hotel is located at the city attraction center

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 Single Beds

Photo out of - Standard Room with 2 Single Beds

Modern and inviting, the ibis room has everything you need: en-suite bathroom, comfortable twin size beds with duvet, contemporary decor, wooden floor, flatscreen TV and free WIFI access.

  • Views:

    City View

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher
  • Soundproof room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Accessible room
See availabilities

Hotel location

ibis Izmir Alsancak

Ataturk Caddesi No 410, Konak
35480 IZMIR
Turkey

GPS:38.440681, 27.146712

Telephone
Fax +90 232 414 70 59

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park
  • 140 rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Turkish

Reduced mobility Facilities

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible
  • Near the property
  • Outdoor parking
  • Private

  • Parking pricing: 5 EUR 5 EUR Per day

RESTAURANT

Photo out of - RESTAURANT

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler...

Cooking style
Cafe
Capacity
45
Accessibility
Accessible service
Ataturk Caddesi No 410, Konak, 35480 Izmir, Turkey
Telephone +90 232 414 70 00
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler...

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,842 reviews

Customer review rating 5.0/5

Elif G. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, cleanliness, and the friendliness of our team. Your lovely comments about Gülcan, our housekeeping team member on the second floor, are especially appreciated. We will be happy to share your kind words with her. Knowing that her warm smile and helpful attitude made your mornings more enjoyable means a lot to us. Thank you for choosing our hotel. We look forward to welcoming you back and providing you with another pleasant and memorable stay. Kind regards,

Customer review rating 3.5/5

Elliot D. S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your detailed feedback following your stay at ibis Izmir Alsancak. We are delighted to hear that you found your room spacious and clean, your bathroom spotless, and your bed comfortable. It is also wonderful to know that you appreciated the value for money and would recommend our hotel to others. We sincerely appreciate your comments regarding the availability of bathroom amenities, laundry prices, and the Wi-Fi connection process. We understand that these details can significantly influence the overall guest experience, and we regret that certain aspects did not meet your expectations. Your feedback is valuable and will be shared with our relevant teams as we continuously look for ways to improve our services and make our guests' stays more convenient. We are particularly sorry for the inconvenience you experienced when connecting to the Wi-Fi. We understand the importance of a simple and hassle-free connection and will take your comments into consideration as we review our current process. Thank you once again for choosing ibis Izmir Alsancak for your visit to the beautiful destinations of Pamukkale and Ephesus. We hope to have the pleasure of welcoming you and your wife back in the future and providing you with an even more enjoyable experience. Kind regards,

Customer review rating 5.0/5

Timucin G. Business - Confirmed reviews ALL

Değerli Misafirimiz, Değerli geri bildirimlerinizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanız boyunca ekibimizden, odamızın temizliğinden, Wi-Fi hizmetimizden ve genel deneyiminizden memnun kalmış olmanız bizleri mutlu etti. Ekibimizle ilgili olumlu görüşleriniz ve özellikle belirttiğiniz katkılar için ayrıca teşekkür ederiz. Bununla birlikte, kahvaltı deneyiminizle ilgili geri bildiriminizi de dikkatle not aldık. Misafirlerimizin beklentilerini daha iyi karşılayabilmek adına bu konudaki değerlendirmeleriniz bizim için yol gösterici olacaktır. Sizleri gelecekte yeniden otelimizde ağırlamaktan ve her ziyaretinizde daha iyi bir deneyim sunmaktan memnuniyet duyacağız. Saygılarımızla,

Customer review rating 5.0/5

Kemal C. D. Couples - Confirmed reviews ALL

Değerli Misafirimiz, Konaklamanızın sizler için keyifli ve konforlu geçmesinden büyük mutluluk duyduk. Özellikle yataklarımızın konforundan, odalarımızın sakin ve güvenli atmosferinden ve kolay check-in sürecimizden memnun kalmış olmanız bizleri çok sevindirdi. Değerli geri bildiriminizi ekibimizle paylaşacağız. Misafirlerimizin kendilerini rahat ve huzurlu hissetmeleri bizim için en önemli önceliklerimizden biridir. Sizleri yeniden ağırlamaktan ve bir sonraki konaklamanızda da aynı özenle hizmet sunmaktan büyük memnuniyet duyacağız. Bizi tercih ettiğiniz ve deneyiminizi paylaştığınız için teşekkür eder, en kısa zamanda yeniden görüşmeyi dileriz. Saygılarımızla,

Customer review rating 4.5/5

Funda S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and appreciated the cleanliness of the hotel and rooms. We are also glad that our team made a positive impression during your stay. We appreciate your comments regarding Wi-Fi performance and ease of access. Your feedback is important to us, and we will share it with the relevant teams as we continue working to improve our guests’ experience. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on a future visit. Kind regards,

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, cleanliness, and the friendliness of our team. Your lovely comments about Gülcan, our housekeeping team member on the second floor, are especially appreciated. We will be happy to share your kind words with her. Knowing that her warm smile and helpful attitude made your mornings more enjoyable means a lot to us. Thank you for choosing our hotel. We look forward to welcoming you back and providing you with another pleasant and memorable stay. Kind regards,

Customer review rating 3.5/5

Elliot D. S. Couples - Confirmed reviews ALL

We had a comfortable stay at Ibis Izmir Alsancak and represents excellent value. The room was clean and spacious and the bathroom was pristine. The reason I have not given 10 stars is because there were no amenities like toothpaste in the restroom. We have stayed with budget hotels from other brands like Holiday Inn by IHG and Tru by Hilton and in both amenities were provided free of cost without asking. Further Tru by Hilton also provided reasonably priced self service laundry rooms whereas at Ibis the prices were a bit extortionate for laundry as ideally we should not want to do laundry outside of hotel. Furthermore, it was extremely easy to connect to WiFi at other budget hotels mentioned before but at Accor if you do not remember your login details then it's a bit of a hassle. My wife had to create her own login to access wifi which was not ideal. At the other hotels, either we just signed up with the members` email address or the room number so pretty hassle free in comparison. We were only in Izmir to visit Pammukale and Ephesus so we were really using the hotel to sleep at night for which it's really good as the bed is comfortable and the TV is equipped with YouTube, Netflix etc for some entertainment.

Dear Guest, Thank you for sharing your detailed feedback following your stay at ibis Izmir Alsancak. We are delighted to hear that you found your room spacious and clean, your bathroom spotless, and your bed comfortable. It is also wonderful to know that you appreciated the value for money and would recommend our hotel to others. We sincerely appreciate your comments regarding the availability of bathroom amenities, laundry prices, and the Wi-Fi connection process. We understand that these details can significantly influence the overall guest experience, and we regret that certain aspects did not meet your expectations. Your feedback is valuable and will be shared with our relevant teams as we continuously look for ways to improve our services and make our guests' stays more convenient. We are particularly sorry for the inconvenience you experienced when connecting to the Wi-Fi. We understand the importance of a simple and hassle-free connection and will take your comments into consideration as we review our current process. Thank you once again for choosing ibis Izmir Alsancak for your visit to the beautiful destinations of Pamukkale and Ephesus. We hope to have the pleasure of welcoming you and your wife back in the future and providing you with an even more enjoyable experience. Kind regards,

Customer review rating 5.0/5

Timucin G. Business - Confirmed reviews ALL

gsgs

Değerli Misafirimiz, Değerli geri bildirimlerinizi bizlerle paylaştığınız için teşekkür ederiz. Konaklamanız boyunca ekibimizden, odamızın temizliğinden, Wi-Fi hizmetimizden ve genel deneyiminizden memnun kalmış olmanız bizleri mutlu etti. Ekibimizle ilgili olumlu görüşleriniz ve özellikle belirttiğiniz katkılar için ayrıca teşekkür ederiz. Bununla birlikte, kahvaltı deneyiminizle ilgili geri bildiriminizi de dikkatle not aldık. Misafirlerimizin beklentilerini daha iyi karşılayabilmek adına bu konudaki değerlendirmeleriniz bizim için yol gösterici olacaktır. Sizleri gelecekte yeniden otelimizde ağırlamaktan ve her ziyaretinizde daha iyi bir deneyim sunmaktan memnuniyet duyacağız. Saygılarımızla,

Customer review rating 5.0/5

Kemal C. D. Couples - Confirmed reviews ALL

Easy check in, we had a perfect accommodation experience with very comfortable beds, quiet and safe rooms with little daylight.

Değerli Misafirimiz, Konaklamanızın sizler için keyifli ve konforlu geçmesinden büyük mutluluk duyduk. Özellikle yataklarımızın konforundan, odalarımızın sakin ve güvenli atmosferinden ve kolay check-in sürecimizden memnun kalmış olmanız bizleri çok sevindirdi. Değerli geri bildiriminizi ekibimizle paylaşacağız. Misafirlerimizin kendilerini rahat ve huzurlu hissetmeleri bizim için en önemli önceliklerimizden biridir. Sizleri yeniden ağırlamaktan ve bir sonraki konaklamanızda da aynı özenle hizmet sunmaktan büyük memnuniyet duyacağız. Bizi tercih ettiğiniz ve deneyiminizi paylaştığınız için teşekkür eder, en kısa zamanda yeniden görüşmeyi dileriz. Saygılarımızla,

Customer review rating 4.5/5

Funda S. Couples - Confirmed reviews ALL

Professional staff and clean hotel.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and appreciated the cleanliness of the hotel and rooms. We are also glad that our team made a positive impression during your stay. We appreciate your comments regarding Wi-Fi performance and ease of access. Your feedback is important to us, and we will share it with the relevant teams as we continue working to improve our guests’ experience. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on a future visit. Kind regards,

Customer review rating 4.0/5

Erdal Y. Business - Confirmed reviews ALL

Clean rooms, nice and polite room service. Well located to bars, restaurants etc.

Değerli Misafirimiz, Konaklamanız sonrasında değerli geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Otelimizin merkezi konumundan, temiz odalarımızdan ve kat hizmetleri ekibimizin nazik ve güler yüzlü yaklaşımından memnun kalmış olmanız bizleri çok mutlu etti. Özellikle restoran ve barlara kolay ulaşım sağlayan konumumuzu beğenmiş olmanızdan da memnuniyet duyduk. Diğer yandan, Wi-Fi bağlantısının zaman zaman kesilmesi ve bağlantı hızının beklentinizi karşılamaması nedeniyle üzgünüz. Geri bildiriminizi ilgili ekiplerimizle paylaşarak bu konuda gerekli iyileştirmelerin yapılması için değerlendireceğiz. Bizi tavsiye etme konusundaki yüksek değerlendirmeniz ve ALL – Accor Live Limitless üyeliğiniz için de ayrıca teşekkür ederiz. Sizleri gelecekte yeniden ağırlamaktan ve daha da keyifli bir konaklama deneyimi sunmaktan memnuniyet duyacağız. Saygılarımızla,

Customer review rating 4.0/5

Hakan K. Business - Confirmed reviews ALL

Please be more careful about the breakfast experience

Değerli Misafirimiz, Bizimle geri bildirimlerinizi paylaştığınız için çok teşekkür ederiz. Konaklamalarınızda kendinizi her zaman rahat hissettiğinizi ve konaklama deneyiminizden memnun kaldığınızı öğrenmek bizleri çok mutlu etti. Özellikle konaklamanız, temizlik, hizmet ve genel deneyiminizle ilgili olumlu düşünceleriniz için teşekkür ederiz. Otelimize ve ALL – Accor Live Limitless programına göstermiş olduğunuz bağlılık bizim için çok kıymetlidir. Kahvaltı deneyimiyle ilgili geri bildiriminizi de dikkatle not ettik. Misafirlerimize daha keyifli bir kahvaltı deneyimi sunabilmek adına yorumunuzu ilgili ekibimizle paylaşacağız. Sizi bir sonraki konaklamanızda yeniden ağırlamaktan ve yine konforlu bir deneyim sunmaktan büyük mutluluk duyacağız. Saygılarımızla,

Customer review rating 5.0/5

Irina K. Friends - Confirmed reviews ALL

The location is wonderful - close to metro station, tram and buses. Very comfortable room (you get not that much space, but its enough for one travel suitcase and few bags; refrigerator just for cooling water; no toothpaste; liquid soap and shower gel-shampoo in one). Good sound insulation. We had our windows faced the courtyard. Sometimes there was a musician singing there up to 11pm. He did it well and loud) but if you close the window, you’ll almost hear nothing. The stuff was very polite and responsive. Breakfasts were delicious

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, delicious breakfast and, most importantly, the friendly and attentive service provided by our team. It is wonderful to know that you found the hotel well connected to public transportation and that you appreciated the sound insulation and daily housekeeping service. We also appreciate your comments regarding the room amenities and the occasional music in the courtyard. Your feedback is very valuable to us and will be shared with the relevant teams as we continuously work to improve our guests’ experience. It was a pleasure having you and your friends as our guests, and we hope to have the opportunity to welcome you back for another comfortable and enjoyable stay in the future. Warm regards,

Customer review rating 5.0/5

Meng H. Business - Confirmed reviews ALL

The staff was very nice, I arrived very early in the morning but the staff helped me to check in successfully

Dear Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you had such a positive experience and that our team was able to make your early arrival as smooth and comfortable as possible. It is especially rewarding to hear that you felt well looked after throughout your stay and appreciated the recognition provided as an ALL Silver member. Your kind words are a great encouragement to our entire team. We truly appreciate your recommendation and look forward to welcoming you back on your next visit, hopefully for an even more enjoyable stay. Kind regards,

Customer review rating 4.0/5

Mehmet O. T. Business - Confirmed reviews ALL

Great location. Clean room and friendly staff. Street side a little noisy.

Sayın Misafirimiz, Otelimizi tercih ettiğiniz ve deneyiminizi bizimle detaylı bir şekilde paylaştığınız için içtenlikle teşekkür ederiz. Otelimizin merkezi konumundan, odanızın temizliğinden ve ekibimizin güler yüzlü yaklaşımından memnun kalmış olmanız bizleri çok mutlu etti. Özellikle kat hizmetlerimizden ve çıkış işlemlerimizden tamamen memnun kalmanız, ekibimiz için değerli bir motivasyon kaynağıdır. Rezervasyon sürecini de kolay ve sorunsuz bulmanızdan ayrıca memnuniyet duyduk. Sokak tarafındaki odalarda yaşanan gürültü konusundaki yapıcı geri bildiriminiz için teşekkür ederiz. Konforlu ve huzurlu bir konaklamanın, özellikle iş seyahatlerinde, ne kadar önemli olduğunun farkındayız. Gelecek ziyaretinizde, müsaitlik durumuna bağlı olarak daha sakin bir oda tercih etmeniz halinde bu talebinizi memnuniyetle dikkate alacağız. Değerli geri bildiriminiz ve tavsiyeniz için tekrar teşekkür eder, sizleri gelecekte yeniden ağırlamaktan ve daha da keyifli bir konaklama deneyimi sunmaktan büyük mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Customer review rating 5.0/5

Evdokimos T. Couples - Confirmed reviews ALL

Excellent location everything was perfect!

Dear Guest, Thank you very much for your wonderful feedback and for giving us such an excellent rating. We are delighted to hear that you had a perfect stay and were especially pleased with our excellent location. It is truly rewarding to know that you were satisfied with every aspect of your experience, from arrival and check-in to the cleanliness, our team, accommodation, Wi-Fi, and departure. Your kind recommendation means a great deal to us and serves as a wonderful motivation for our entire team. We look forward to welcoming you back for another exceptional stay in the future. Kind regards,

Customer review rating 4.5/5

Ulvi A. Couples - Confirmed reviews ALL

Best otel

Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are delighted to hear that you had a pleasant stay and that you were especially satisfied with the service provided by our team. Your positive comments are greatly appreciated and serve as a wonderful motivation for all of us. We are also pleased to know that you value our ALL – Accor Live Limitless loyalty programme and would recommend our hotel to your friends and family. It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again for another enjoyable stay. Warm regards,

Customer review rating 5.0/5

Erol G. D. Solo - Confirmed reviews ALL

The location is great, staff attentive and helpful, cool ibis hotel.

Dear Guest, Thank you very much for choosing our hotel and for taking the time to share your valuable feedback with us. We are delighted to hear that you were pleased with our convenient location and that our attentive, friendly, and helpful team contributed positively to your stay. Your kind comments are a great source of motivation for our entire team. We would also like to sincerely thank you for your continued loyalty as a valued ALL Accor member. Guest satisfaction is always our top priority, and we are committed to providing a comfortable, enjoyable, and memorable experience during every stay. We look forward to welcoming you back to our hotel in the future and having the opportunity to provide you with an even more enjoyable experience. Kind regards,

Customer review rating 4.5/5

Uzeyir O. Couples - Confirmed reviews ALL

Everything was great except air conditioner which was loud in working

Değerli Misafirimiz, Güzel değerlendirmeniz ve değerli geri bildirimleriniz için teşekkür ederiz. Konaklamanızdan genel olarak memnun kalmış olmanız, özellikle kahvaltımızı ve ekip arkadaşlarımızı beğenmeniz bizleri çok mutlu etti. Kahvaltı ekibimiz ve resepsiyon ekibimiz hakkındaki olumlu yorumlarınızı kendileriyle mutlaka paylaşacağız. Bununla birlikte, klimanın çalışma sırasında çıkardığı ses nedeniyle yaşadığınız rahatsızlıktan dolayı üzgün olduğumuzu belirtmek isteriz. Konforunuzu etkileyen bu konuyu ilgili ekiplerimizle paylaşarak gerekli kontrollerin yapılmasını sağlayacağız. Sizi yeniden ağırlamaktan ve bir sonraki konaklamanızda çok daha keyifli bir deneyim sunmaktan mutluluk duyarız. Saygılarımızla,

Customer review rating 4.5/5

Dianne B. Solo - Confirmed reviews ALL

I have stayed at this hotel before and stayed there again recently. The location is great for walking around and train station just across the road very useful. The staff are friendly and helpful, meals are available at short notice. Construction going on around the area was interesting to observe. I would definitely stay at Ibis Alsancak again.

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback and for choosing to stay with us once again. We are delighted to know that our convenient location, friendly and helpful team, comfortable accommodation, and breakfast met your expectations. It is especially rewarding to hear that our Front Desk team contributed positively to your stay. Your kind words will certainly be shared with them, as they serve as a great source of motivation. We also appreciate your comments regarding the ALL App. We understand that the booking process can sometimes be challenging, and your feedback is valuable as we continue working to improve the user experience. It is wonderful to know that you enjoyed our "Skip the Clean" sustainability initiative and found the additional ALL Reward points to be a meaningful benefit. Thank you for supporting our efforts toward more sustainable hospitality. As one of our valued ALL Gold members, your continued trust means a great deal to us. We truly appreciate your recommendation and are delighted to hear that you would choose ibis İzmir Alsancak again. We look forward to welcoming you back on your next visit to İzmir. Kind regards,

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Her sey cok guzeldi

Değerli misafirimiz, Güzel değerlendirmeniz ve nazik yorumunuz için çok teşekkür ederiz. Konaklamanızın konforlu geçmesinden ve ekibimizin hizmetinden memnun kalmış olmanız bizleri çok mutlu etti. Genel olarak olumlu deneyiminizin yanı sıra temizlikle ilgili değerlendirmenizi de not ettik. Hizmet kalitemizi sürekli geliştirmek adına geri bildirimlerinizi ilgili ekiplerimizle paylaşacağız. Sizi gelecekte yeniden ağırlamaktan büyük memnuniyet duyarız. Saygılarımızla,

Customer review rating 4.5/5

Yasemin I. Families - Confirmed reviews ALL

We stayed for 1 night at Ibis Alsancak. When we entered the room there was a lovey ambience and music to welcome us. Staff were professional and friendly. Highly recommend! Will be back when we are in Izmir. Thank you!

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback following your stay at ibis Izmir Alsancak. We are delighted to learn that you enjoyed our convenient location, the warm welcome from our team, and the special room ambience prepared for your arrival. It is especially rewarding to know that our friendly and professional staff helped make your stay memorable. Your kind words and recommendation mean a great deal to all of us. We will be sure to share your appreciation with the entire team, who will be thrilled to know they contributed to such a positive experience. We truly appreciate your trust and look forward to welcoming you back the next time you visit Izmir. Until then, we wish you safe travels and all the best. Kind regards,

Customer review rating 3.0/5

Geraldine M. Friends - Confirmed reviews ALL

The room itself is ok, bed is comfortable but the airco is not cooling that much, considering the outside temp is 30-39. We already set the temp to 10-15degC but we still couldn't feel the coolness. Aside from that the, shower drain is leaking which floods the bathroom floor. We call a room service and immediately came in for a cleaning, did some fix, it was improved but there still a bit of water leaking from underneath the shower floor. (room402)

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location and found the bed comfortable during your stay. However, we would like to express our sincere apologies for the inconvenience you experienced with the air conditioning and the shower drainage. We are glad that our team was able to respond promptly to your request during your stay. Your comments, particularly regarding Room 402, have been shared with the relevant departments for further review and the necessary follow-up. We also appreciate your feedback regarding the Wi-Fi connection and ease of access. All guest comments are carefully reviewed as part of our ongoing efforts to enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide you with a much more enjoyable stay in the future. Kind regards,

Customer review rating 5.0/5

Rianna C. V. Friends - Confirmed reviews ALL

We are very grateful to the kind and friendly staff during our stay. They helped us with our requests throughout the stay. Too bad, we did not have enough time to claim our welcome drinks due to the busy schedule. I hope we can get points instead?

Sayın Misafirimiz, Değerli geri bildiriminizi bizimle paylaştığınız ve otelimizi en yüksek puanla değerlendirmeniz için içtenlikle teşekkür ederiz. Özellikle ekip arkadaşlarımızın güler yüzlü, yardımsever ve ilgili hizmetlerinden memnun kalmış olmanız bizleri son derece mutlu etti. Resepsiyon ve mutfak ekibimiz de dahil olmak üzere tüm ekibimize ilettiğiniz güzel sözlerinizi memnuniyetle paylaşacağız. Misafirlerimizin konaklamalarına olumlu katkı sağlayabilmek bizim için en büyük motivasyondur. Duş giderinin yavaş tahliye olmasıyla ilgili paylaşmış olduğunuz geri bildiriminiz ilgili departmanımızla paylaşılmış olup, gerekli kontroller gerçekleştirilecektir. Ayrıca sürdürülebilirlik uygulamalarımızı takdir etmeniz ve oda temizliği hizmetini atlama seçeneğimizi desteklemeniz bizler için büyük mutluluk kaynağıdır. ALL üyeliğinizin check-in sırasında yeterince fark edilmediğine ilişkin değerlendirmeniz için de teşekkür ederiz. Geri bildiriminiz ilgili ekiplerimizle paylaşılmış olup, misafir deneyimini daha da geliştirmek adına değerlendirmeye alınacaktır. Sizleri en kısa zamanda yeniden otelimizde ağırlamaktan büyük memnuniyet duyacağız. Saygılarımızla,

Customer review rating 5.0/5

Ewelina J. C. Friends - Confirmed reviews ALL

Dear Sir or Madam, At the beginning of July, I traveled through Turkey and had the pleasure of staying at your hotel in Istanbul. I simply wanted to express my sincere gratitude for the exceptional hospitality and outstanding service we received during our stay. In particular, I would like to recognize two members of your front office team, Erol and Hidir, who truly made our experience memorable. They were always incredibly kind, welcoming, and helpful. Whether we needed assistance with arranging a taxi, recommendations for local restaurants, or suggestions on places to visit, they were always happy to help with genuine care and professionalism. Originally, I had planned to stay at your hotel for only one night (from 1 to 2 July), as I already had a reservation at another hotel for the period from 9 to 11 July. However, thanks to the warmth, professionalism, and exceptional service provided by Erol and Hidir, we decided to cancel our reservation at the other hotel and return to your hotel instead, where we stayed from 1 to 2 July. Employees like Erol and Hidir are a true asset to your hotel. Their dedication and genuine hospitality made a lasting impression on us, and I hope they receive the recognition they truly deserve. Thank you once again for making our stay so enjoyable. We will certainly recommend your hotel to our friends and family and hope to return in the future. Kind regards, Ewelina C.

Dear Ewelina C., Thank you very much for your wonderful review and for awarding us a perfect score. It is truly rewarding to know that your stay with us exceeded your expectations. We are delighted to learn that our hospitality, service, and the warm welcome provided by our team made such a positive impression on you. Knowing that you chose to return to our hotel because of the experience you had with us is one of the greatest compliments we could receive. Your kind words inspire our entire team to continue delivering memorable experiences to each and every guest. We are also sincerely grateful for your recommendation to your friends and family. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Istanbul. Kind regards,

Other web-users rate our hotel

  • 823 reviews 8.5/10 Location
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  • 1,522 reviews 9.3/10 Service
  • 10 reviews 7.1/10 WiFi
  • 873 reviews 9.1/10 Cleanliness
  • 467 reviews 3.7/10 Comfort
  • 347 reviews 8.3/10 Breakfast

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