ibis Izmir Alsancak 3 stars

Customer review rating (ALL Rating) 4.5/5 1,750 reviews

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ibis Izmir Alsancak - Image 1
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Ataturk Caddesi No 410, Konak, 35480 IZMIR, Turkey

Description

Hotel extras

  • Paid parking place next to hotel, all day rate is 240 TL

  • The hotel is at 2 minutes walking distance to IZBAN/Metro

  • The hotel is 30 minutes away to Adnan Menderes Airport by IZBAN/Metro

  • The hotel is 0.62 miles away from Izmir International Fair Ground

  • The hotel is located at the city attraction center

Our accommodation(s)

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Room 1

Hotel location

ibis Izmir Alsancak

Ataturk Caddesi No 410, Konak
35480 IZMIR
Turkey

GPS:38.440681, 27.146712

Telephone
Fax +90 232 414 70 59

Access and transport

Hotel services

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On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

RESTAURANT

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,750 reviews

Customer review rating 3.5/5

Eyup S. A. Families - Confirmed reviews ALL

Sayın Misafirimiz, Değerli geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Otelimizin konumu, genel konseptimiz, temizlik hizmetlerimiz ve kahvaltı deneyiminizle ilgili olumlu görüşlerinizi paylaşmanız bizleri memnun etti. ALL Accor Silver üyesi olarak bizi tercih etmeniz ve sadakat programımız hakkındaki olumlu değerlendirmeniz için ayrıca teşekkür ederiz. Bununla birlikte, konaklamanız sırasında talep ettiğiniz bazı hizmetlerde yaşadığınız aksaklıklar ve ekibimizle ilgili deneyiminizin beklentilerinizi tam olarak karşılamamış olması nedeniyle üzgün olduğumuzu belirtmek isteriz. Misafir taleplerinin zamanında ve eksiksiz şekilde takip edilmesi bizim için büyük önem taşımaktadır. Geri bildiriminiz ilgili ekiplerimizle paylaşılmış olup, hizmet standartlarımızın geliştirilmesi adına gerekli değerlendirmeler yapılacaktır. Ayrıca sürdürülebilirlik uygulamalarımız kapsamında havlu değişimiyle ilgili tercihlerinizin daha dikkatli şekilde takip edilmesi gerektiğini not aldık. Misafirlerimizin tercih ve taleplerine daha hassas yaklaşmak için ekiplerimizle gerekli hatırlatmalar yapılacaktır. Sizi gelecekte yeniden otelimizde ağırlamayı ve bir sonraki konaklamanızda beklentilerinizi daha iyi karşılayan bir deneyim sunmayı dileriz. Saygılarımızla,

Customer review rating 2.5/5

Stuart W. Couples - Confirmed reviews ALL

Dear Valued Guest, First of all, thank you for taking the time to share your feedback with us. While we are pleased to hear your positive comments regarding our central location and rooms, we are truly sorry for the inconvenience you experienced during your stay. We sincerely apologize for the cigarette smell in your room and the issue you encountered with the shower, which did not meet the experience we aim to provide to our guests. Please know that the room in question is classified as a non-smoking room, and your feedback has been shared with the relevant housekeeping and technical departments for further investigation and follow-up. Our cleaning and maintenance control procedures will also be reviewed accordingly. Your comments are highly valuable to us as they help us improve our service quality. We hope to have the opportunity to welcome you again and provide you with a much better experience in the future. Kind regards,

Customer review rating 3.5/5

Fatih M. Friends - Confirmed reviews ALL

Dear Guest Fatih M., Thank you for taking the time to share your feedback following your stay with us. We are pleased to know that you found your stay comfortable. However, we are sincerely sorry to learn about the issue you experienced with the shower drain. Please accept our apologies for the inconvenience this caused and for not meeting the standards of cleanliness and maintenance that we strive to provide to all our guests. Your comment has been shared with our Housekeeping and Maintenance teams, and the matter has been addressed to help prevent similar situations in the future. Feedback such as yours is invaluable, as it allows us to improve both our facilities and the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with a much better stay that fully reflects our commitment to quality and guest satisfaction. Kind regards, Ibis İzmir Alsancak Guest Relations Department

Customer review rating 5.0/5

Shafina F. Couples - Confirmed reviews ALL

Dear Valued Guest Shafina F., Thank you very much for your wonderful review and for awarding us a perfect score of 100/100. We are delighted to learn that you had an excellent stay at Ibis Izmir Alsancak. It is truly rewarding to know that you found our hotel clean, comfortable, and well maintained. Providing a welcoming and pleasant environment for our guests is one of our top priorities, and your kind feedback reassures us that we are on the right path. We are especially pleased to hear your appreciation for our housekeeping team and the service provided by our staff. Your recognition of their efforts means a great deal to us. A special thank you as well for mentioning Murat at reception. We will be delighted to share your kind words with him. Knowing that he helped make your stay more enjoyable and made you feel welcome will be a wonderful source of motivation for him and our entire team. Thank you once again for choosing Ibis Izmir Alsancak and for your recommendation. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Ibis Izmir Alsancak Guest Relations Team

Customer review rating 4.5/5

Uftade T. P. Solo - Confirmed reviews ALL

Dear Guest Üftade Tuğçe P., Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you had a great stay at Ibis İzmir Alsancak and that everything met your expectations. It is especially rewarding to know that our housekeeping team made such a positive impression on you with their politeness, thoughtfulness, and dedication. Providing attentive service and creating a welcoming atmosphere for our guests are among our highest priorities, and your kind words are a great source of motivation for our team. We will be pleased to share your compliments with our cleaning staff, who work diligently every day to ensure our guests enjoy a comfortable and pleasant stay. Thank you once again for choosing Ibis İzmir Alsancak. We look forward to welcoming you back on your next visit to İzmir. Warm regards, Ibis İzmir Alsancak Guest Relations Team

Other web-users rate our hotel

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