Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.5/5 2,960 reviews

Pullman Dubai Downtown - Image 1
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Description

Hotel extras

  • Rooms and suites offering stunning views of the Dubai Canal, just minutes away from Dubai Mall

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Wellness center with swimming pool with direct Dubai Canal views

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Award-winning dinning and bar venues on-site.

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,960 reviews

Customer review rating 4.5/5

Sproule C. Couples - Confirmed reviews ALL

My stay at the pullman was excellent by all staff.

Dear Ms. Sproule, Thank you for your wonderful feedback and for rating your stay 90/100. We are delighted to know that you had an excellent stay and that our team contributed to making your experience enjoyable. Your kind words are greatly appreciated and will be shared with the team. It was a pleasure having you with us, and we look forward to welcoming you back to Pullman Dubai Downtown. Warm regards, Pullman Dubai Downtown Team

Customer review rating 5.0/5

Homood B. Couples - Confirmed reviews ALL

I had a wonderful stay at the hotel. Everything was excellent, from the warm welcome at the reception to the housekeeping service and the staff at the restaurant. The service throughout my stay was very good, and all the staff were friendly, helpful, and professional. I truly enjoyed my experience and would highly recommend this hotel to anyone looking for a comfortable and pleasant stay. I will definitely be coming back again! Thank you to the whole team for making my stay so enjoyable.

Dear Mr. B., Thank you for your wonderful feedback and for rating your stay a perfect 100/100. We are delighted to hear that you enjoyed every aspect of your stay, from the warm welcome at reception to our housekeeping and restaurant teams. Your kind words about our friendly, helpful and professional Heartists mean a great deal to us. Thank you for recommending Pullman Dubai Downtown. We are truly looking forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Dubai Downtown Team

Customer review rating 5.0/5

Bolla K. C. Families - Confirmed reviews ALL

Excellent

Dear Bolla K. C., Thank you for your kind words about your experience at our hotel. We are delighted to know that you found your stay comfortable and enjoyable. Your feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service. Best wishes, Pullman Dubai Downtown Team

Customer review rating 5.0/5

Peter S. Friends - Confirmed reviews ALL

Great room not too far from town. Friendly and helpful staff.

Dear Mr. S., Thank you for your perfect 100/100 rating and for sharing your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your great room, convenient location, and the friendly and helpful service from our staff. We look forward to welcoming you back for another outstanding experience at Pullman Dubai Downtown. Warm regards, Pullman Dubai Downtown Team

Customer review rating 3.5/5

Mohamed F. H. Business - Confirmed reviews ALL

Good and comfortable accommodation but the room service didn't refill the coffee and tea station inside my room !!

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your accommodation good and comfortable during your stay. At the same time, we sincerely apologize for the oversight regarding the coffee and tea station not being refilled in your room. This is certainly not the standard we strive to provide, and we regret the inconvenience this caused. Your feedback has been shared with our Housekeeping team for immediate review and corrective action to ensure this does not happen again. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved and comfortable stay in the future. Warm regards, Pullman Dubai Downtown Team

Other web-users rate our hotel

  • 1,447 reviews 9.4/10 Location
  • 1,816 reviews 8.1/10 Room
  • 3,657 reviews 9.3/10 Service
  • 27 reviews 9.1/10 WiFi
  • 1,085 reviews 8.7/10 Breakfast
  • 822 reviews 7.5/10 Cleanliness

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