Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.5/5 2,878 reviews

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Pullman Dubai Downtown - Image 1
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Marasi Drive, Downtown, P O Box 413311, 413311 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Wellness center with swimming pool with direct Burj Khalifa views

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Award-winning dinning and bar venues on-site.

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Telephone
Fax +971 4 369 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,878 reviews

Customer review rating 5.0/5

Ruby P. Couples - Confirmed reviews ALL

well located, so clean and comfortable and staff were lovely. We only stayed one night for a stop over but wished we stayed longer

Dear Ruby, Thank you for taking the time to share your wonderful feedback following your stay at Pullman Dubai Downtown. We are delighted to hear that you had a great experience with us and that you enjoyed our convenient location, cleanliness, comfort, and the hospitality of our team. It is especially rewarding to know that although your stay was only for one night, you wished you could have stayed longer. Comments like yours are the greatest compliment we can receive. Thank you once again for your kind words and perfect rating. We hope to have the pleasure of welcoming you back soon for a longer and even more memorable stay. Warm regards, Pullman Dubai Downtown Team

Customer review rating 5.0/5

Jaskiran K. Families - Confirmed reviews ALL

All the staff was very kind, very nice breakfast in the morning, has a great gym and a sauna, lovely view from the room, room would always be clean once returning back, very humble. Made me feel very comfortable and I would recommend this hotel to anyone, and will be coming back soon.

Dear Jaskiran, Thank you for taking the time to share your wonderful feedback following your stay at Pullman Dubai Downtown. We are truly delighted to know that you had such a comfortable and enjoyable experience with us. It is rewarding to hear that you appreciated the kindness of our team, the breakfast experience, our gym and sauna facilities, the beautiful room views, and the cleanliness maintained throughout your stay. Your comments about feeling comfortable and well cared for mean a great deal to us, as creating memorable experiences for our guests is at the heart of everything we do. Thank you as well for your recommendation. We are honored by your trust and look forward to welcoming you and your family back again soon for another memorable stay. Warm regards, Pullman Dubai Downtown Team

Customer review rating 1.0/5

Serdar E. Business - Confirmed reviews ALL

Everything was great until the last day. Unfortunately, the mouse that appeared in the breakfast room on our final day ruined the entire experience.

Dear Serdar, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Dubai Downtown. Please accept our sincere apologies for the distressing experience you encountered during breakfast on your final day. We completely understand how disappointing this must have been and regret that it negatively impacted an otherwise enjoyable stay. Please rest assured that we are treating this matter with the utmost seriousness. Our team is currently conducting an urgent and thorough investigation into the incident, working closely with the relevant departments and our hygiene and pest control partners to ensure the highest standards of safety and cleanliness are maintained. One of our managers will be contacting you directly to discuss your experience further. Thank you for bringing this matter to our attention. We value your feedback and appreciate your loyalty as an ALL Accor member. Warm regards, Pullman Dubai Downtown Team

Customer review rating 5.0/5

Hossein T. F. Business - Confirmed reviews ALL

Warm welcome by Ms. Ann, very nice and friendly reception. Always smiling and responsive. Room was clean. Great location and collection of restaurants.

Dear Hossein T. F., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our comfortable accommodations, friendly staff, and excellent location. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. Best regards, Pullman Dubai Downtown Team

Customer review rating 5.0/5

Kane J. Families - Confirmed reviews ALL

Wonderful. Lovely staff. Great hotel

Dear Ms. J., Thank you for your perfect 100/100 rating and for sharing your wonderful feedback. We are absolutely delighted to hear that you had a fabulous stay and found our staff lovely and our hotel great. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another outstanding experience at Pullman Dubai Downtown. Warm regards, Pullman Dubai Downtown Team

Other web-users rate our hotel

  • 1,506 reviews 9.4/10 Location
  • 1,871 reviews 8.1/10 Room
  • 3,679 reviews 9.2/10 Service
  • 27 reviews 8.9/10 WiFi
  • 1,111 reviews 8.6/10 Breakfast
  • 819 reviews 7.6/10 Cleanliness
  • 17 reviews 9.5/10 Beach

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