Mercure Peyragudes Loudenvielle Pyrenees 4 stars

Customer review rating (ALL Rating) 4.7/5 1,390 reviews

Hotel extras

  • Stunning views of the mountain or the park and the Neste.

  • Direct access to the ski room and SKYVALL cable car

ALLSAFE approved hotel

Hotel location

Mercure Peyragudes Loudenvielle Pyrenees

Chemin Du Rioutor
65510 Loudenvielle
France

GPS:42.798779, 0.410019

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Copains Restaurant

At our COPAINS restaurant, our chef works with local products so you can enjoy Pyrenean cuisine, where homemade specialties take pride of place

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Our accommodation(s)

You will enjoy a peaceful and relaxing night in our 62 bedrooms, most of which have a balcony. Our family duplex rooms, ideal for parents and children alike, offer a stunning view of the mountain or lake.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,390 reviews

TripAdvisor Rating  4.5/5  63 reviews

excellent séjour

TripAdvisor rating 5.0/5

nicolas b TripAdvisor review

Très bon accueil, personnel jeune, très sympathique et efficace. bel espace sauna - Hammam - jacuzzi avec piscine extérieur chauffée. Nous avons fait le réveillon du 31, le repas et l’animation étaient très bien. Le buffet de la 1/2 pension était très bon mais peut être un peu simple avec peu de choix…

Bonjour, nous vous remercions pour l'avis que vous avez déposé et ne manquerons pas de le partager avec l'ensemble de notre équipe. A bientôt !

Very good location, nice family room

Customer review rating 2.0/5

Duncan S. Families - Confirmed reviews ALL

We stayed in room 104. To my dissatisfaction the two men in room 106 decided to smoke on their balcony at midnight and make a large amount of noise. The rooms were very hot so we turned the A/C off and had our balcony door open. Nice if we were not rudely awakened by occupants of 106.

Dear customer, Thank you for taking the time to tell us about your experience at the Mercure Peyragudes Loudenvielle Pyrenees. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyrille Binggeli General manager

Excellent

TripAdvisor rating 5.0/5

595bernardp Families - TripAdvisor review

Nous avons passé une semaine en demi pension , l’hôtel est idéalement placé, le personnel à l’unanimité est adorable, nous étions en demi pension nous nous sommes régalés et si vous n’aimez pas certaines choses ils s’adaptent. Les kids club est très bien avec des jeux, activités très sympa et bien sûr dès accompagnantes adorables. En face de l’hôtel il y a une remontée qui mène directement sur les pistes, à côté de l’hôtel il y’a un lac où l’on peut se balader, vtt….. ne pas hésiter pour réserver !

Bonjour, Nous vous remercions sincèrement d'avoir pris le temps de déposer un avis que nous ne manquerons pas de partager avec nos équipes. Nous espérons vous revoir prochainement. A bientôt !

Nice location. Friendly staff.

Customer review rating 2.0/5

Arlinde Families - Confirmed reviews ALL

Nice location. Friendly and helpful staff, who need training, which would help them do the job better. Very disappointing food. Nice room, but not hovered during stay, which isn't a problem but not 4star service. Sauna area was disappointing too. Lounge area was nice.

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Peyragudes Loudenvielle Pyrenees. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyrille Binggeli General Manager

Nice hotel

Customer review rating 3.5/5

Franck B. Families - Confirmed reviews ALL

Nige hotel Very kind staff Food however was below average

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cyrille Binggeli General manager

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Other web-users rate our hotel

  • 329 reviews 9.5/10 Location
  • 417 reviews 7.9/10 Room
  • 831 reviews 9.5/10 Service
  • 388 reviews 9.7/10 Vibe
  • 242 reviews 8.9/10 Amenities
  • 200 reviews 9.4/10 Breakfast
  • 105 reviews 8.3/10 Cleanliness
  • 83 reviews 2.3/10 Value

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