Mercure Peyragudes Loudenvielle Pyrenees 4 stars

Customer review rating (ALL Rating) 4.8/5 1,655 reviews

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Description

Hotel extras

  • Free private parking

  • Stunning views of the mountain or the garden and the Neste

  • Hammam, sauna, jacuzzi, heated swimming pool and Nuxe spa

  • Direct access to the ski room & the Skyvall gondola lift

  • Hybrid training stay from April 10 to 12, all-inclusive package

Our accommodation(s)

Hotel location

Mercure Peyragudes Loudenvielle Pyrenees

Chemin Du Rioutor
65510 LOUDENVIELLE
France

GPS:42.798779, 0.410019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Copains Restaurant

At the Copains restaurant, from breakfast to dinner, our chef conjures up Pyrenean cuisine using local produce - individual dishes, plates to share and buffets, all with a focus on homemade.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,655 reviews

Customer review rating 4.5/5

Sheena C. Couples - Confirmed reviews ALL

A great few days. Hotel well placed to lift to ski station. The only problem was the fridge was running hot and not cold. We did report it but nothing happened.

Dear Madam, Thank you very much for taking the time to share your experience following your recent stay with us. We are delighted to read that you enjoyed a great few days and appreciated our location, especially the easy access to the lift to the ski station. It is also a pleasure to know that you found our staff helpful and that your overall experience, from check-in to check-out, was positive. However, we sincerely apologize for the inconvenience you experienced with the fridge in your room. We are particularly sorry that, despite reporting the issue, no effective action was taken during your stay. This is certainly not the level of responsiveness we aim to provide. Please be assured that your comment has been shared with our maintenance and reception teams to ensure closer follow-up in the future. Your feedback is extremely valuable to us as it helps us improve both our facilities and our service. We truly hope to have the opportunity to welcome you back for an even more seamless stay on your next visit. Kind regards, The Mercure Hotel Team

Customer review rating 4.5/5

Johannes V. B. Families - Confirmed reviews ALL

top experience, nice hotel

Dear Mister, Thank you very much for your positive review and for rating your stay 90/100. We are delighted to read that you enjoyed our location, the friendliness of our staff, and the overall comfort of your stay. Your kind words about the team mean a lot to us. We also appreciate your feedback regarding WiFi and ease of access. Your comments are valuable and help us continue improving the guest experience. Thank you as well for your loyalty as an ALL – Accor Live Limitless Classic member and for recommending us. We hope to welcome you and your family back again soon for another top experience. Kind regards, The Mercure Team

Customer review rating 4.0/5

Anne G. Couples - Confirmed reviews ALL

It is really appreciated to come here, but it is true that we are coming for the 3rd time, and I have seen it is more and more expensive.

Dear Madam, Thank you very much for your loyalty and for choosing to stay with us for the third time. We truly appreciate your continued trust. We are delighted to read that you enjoyed your stay overall, especially the breakfast, cleanliness, and the quality of our team’s service. Your positive comments mean a lot to us. However, we are sincerely sorry for the inconveniences you experienced with the TV, the room temperature, and the WiFi connection. Please be assured that your remarks have been shared with our technical team to ensure improvements are made promptly. We also understand your concerns regarding the price evolution. Rates may vary depending on the season and demand, but your feedback about value for money is very important to us and will be carefully considered. We hope to have the pleasure of welcoming you back again and providing an even better experience next time. Kind regards, The Mercure Team

Customer review rating 3.5/5

Gabrielle H. Couples - Confirmed reviews ALL

We enjoyed staying at the hotel, but there are a few things that we found surprising for the amount of money we spent : there are no drawers or shelves in the bedroom storage in the Suite. There was nowhere to put my folded clothes. The folding doors into the bathroom are a very poor design, and my husband scraped the back of his foot on one of the doors that closed very strongly. There were big stains on the carpet (inevitable I guess) but I would have expected it to be cleaned for the amount of money we paid for the room. But I appreciated the dog bowls !

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Peyragudes Loudenvielle Pyrenees. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Jean-Philippe Boublil Directeur Mercure Peyragudes Loudenvielle Pyrénées

Customer review rating 5.0/5

Dixon H. Solo - Confirmed reviews ALL

Great location for skiing next to the telecabine. A very comfortable hotel.

Thank you very much for your kind review. We are delighted that you enjoyed your stay with us. We look forward to welcoming you again soon! Warmly, The entire Mercure Loudenvielle team

Other web-users rate our hotel

  • 329 reviews 9.7/10 Location
  • 431 reviews 8.3/10 Room
  • 941 reviews 9.4/10 Service
  • 393 reviews 7.1/10 Food
  • 327 reviews 9.7/10 Vibe
  • 257 reviews 9.8/10 Breakfast
  • 211 reviews 8.9/10 Amenities
  • 121 reviews 8/10 Cleanliness

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