Hotel Mercure Saint-Lary 4 stars

Customer review rating (ALL Rating) 4.7/5 803 reviews

Hotel Mercure Saint-Lary - Image 1
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Description

Hotel extras

  • New Year's Eve 2026: Festive evening and dinner incl. in half-board rate

  • 50 meters from the gondola lift

  • Rooms with balconies and views of the mountains.

  • Kids club every day during the winter school holidays

  • New Nuxe Spa and well-being area

Our accommodation(s)

Hotel location

Hotel Mercure Saint-Lary

jardin des thermes, 18 Rue de Soulan
65170 SAINT LARY-SOULAN
France

GPS:42.81999, 0.321929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA MANGEOIRE

Fine dining prepared with fresh and seasonal produce. Our Chef is constantly reinventing himself to concoct gourmet dishes with subtle Pyrenean flavors.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  803 reviews

Customer review rating 3.5/5

Benjamin V. V. Couples - Confirmed reviews ALL

The hotel was ok. A bit expensive, but the room was big and clean, the reception was helpful, the breakfast was luxurious, and the view and the spa was nice. We found the personnel in the restaurant not very welcoming. Not really service with a smile, a bit pushy where you may take place, and at the breakfast not very aware if something is out. There is a room for handicapped people, but strangely enough, it's very far away from the entrance of the hotel and there is an extra door in the hallway, that's too difficult to open for a person in a wheelchair! At least install an electric opener there. The bath chamber looked like one in the hospital. That could easily be spiced up, to meet the high standard of the bath chamber for handicapped people in the spa.

Madame, Monsieur, Nous vous remercions pour votre avis et pour votre confiance. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Nous prenons bonne note de vos retours quant à l'amélioration de nos services et prestations en chambre. Je suis désolé pour les désagréments rencontrés, que nous ne manquerons pas de faire remonter à nos équipes. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Rudy CAMPOS Directeur

Customer review rating 4.5/5

Alain V. Friends - Confirmed reviews ALL

Customer relation with this hotel was perfect. Very good contact to prepare our stay (group of 20 cyclists) in the best circumstances. Our welcome was very well personalized. Meals (breakfast and dinner) were of very good quality, and for our cyclists also good in quantity ! Quit rooms with good beds. Balcony available with view on the mountains - excellent !

Madame, Monsieur, Nous vous remercions pour votre avis et pour votre confiance. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Votre satisfaction est notre plus belle récompense. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Rudy CAMPOS Directeur

Customer review rating 5.0/5

Sharon B. Couples - Confirmed reviews ALL

very comfortable , lovely lounge area and bar, very good breakfast , look forward to going back in winter

Dear SHARON B., We very much appreciate your comments regarding your stay at the Hotel Mercure de Saint-Lary. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy CAMPOS Directeur

Customer review rating 5.0/5

Douglas H. Families - Confirmed reviews ALL

This is a wonderful hotel in a great location. Super friendly staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rudy CAMPOS Directeur

Customer review rating 4.0/5

Dolors V. Couples - Confirmed reviews ALL

En general hotel cómodo, práctico y agradable. Servicio impecable. Desayunos correctos, suficientes y de buena calidad. Cenas de Media Pensión correctas pero sin capacidad de escoger ningún plato. Spa cómodo y muy adecuado.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Rudy CAMPOS Directeur

Other web-users rate our hotel

  • 138 reviews 9.7/10 Location
  • 261 reviews 7.2/10 Room
  • 449 reviews 9.6/10 Service
  • 181 reviews 8.8/10 Food
  • 128 reviews 9.5/10 Breakfast
  • 86 reviews 7.5/10 Wellness Area
  • 71 reviews 8.3/10 Cleanliness
  • 54 reviews 9.5/10 Bar

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