Mercure Saint Lary Sensoria Hotel 4 stars

Customer review rating 4.6/5 2,740 reviews

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Mercure Saint Lary Sensoria Hotel
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+ 18 Services

Hotel extras

  • 55 yds (50 m) from the cable car

  • Direct access to the Sensoria Spa by Nuxe

  • Family Suite for 5 people

  • Kids Club

  • La Mageoire Maître Restaurateur-certified restaurant

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Thermal Spa
  • Fitness centre (Nearby)
  • Well-being
  • Boules/petanque (Nearby)
  • Skiing
Business services
  • 5 meeting room(s)

Hotel location

Mercure Saint Lary Sensoria Hotel

Jardin des thermes
65170 saint lary-soulan
france

Tel: +33562995000

Fax: (+33)5/62995010

Check-in from 16h00

Check out up to 11h00

  • By plane

    PAU AIRPORT At 120km / 74 miles

  • By plane

    TARBES AIRPORT At 80km / 49 miles

  • By plane

    TOULOUSE AIRPORT At 165km / 102 miles

  • By helicopter

    TARBES AIRDROME At 80km / 49 miles

  • By helicopter

    TOULOUSE AIRDROME At 165km / 102 miles

  • By train

    LANNEMEZAN At 40km / 24 miles

GPS :42.81999, 0.321929

Our accommodation(s)

65 enhanced-comfort rooms spread over three floors with balconies and views of the Pyrenees or the gardens.

Standard Room with 1 double bed and balcony

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Room with twin beds, sofa and balcony

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed, 1 single bed and a balcony

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed, 1 double sofabed and balcony

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed, 3 single bedsand a balcony

  • Max. number of persons: 5
  • Area: From 55 / 592 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

LA MANGEOIRE - MAITRE RESTAURATE

Type of cuisine: Regional

The kitchen is overseen by a chef who is able to create gourmet cuisine by combining haute cuisine and regional specialties with subtle Pyrenean flavors. The restaurant is a place for everyone to enjoy, designed as a refuge from the world.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CINTRA

Non contractual photo

Whether it's for morning coffee, afternoon tea or an evening drink, take a moment to relax by the fire or on the terrace in the company of family or friends. Why not try a homemade snack, available throughout the day?

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 160

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Saint Lary Sensoria Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,740 reviews

tripadvisor

TripAdvisor Rating 4.5/5

693 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great helpful staff

Customer review rating 5.0/5

Kade P. Families - 18/03/2020 Confirmed reviews ALL

We loved our stay. Great location walking distance to town and right next to the ski lift. The staff spoke good english and were very helpful. We had half board with our room and we had two children that were really tired, The receptionist helped us organise to get our dinner delivered to our room. Rooms were a good size and breakfast was good with alot of options.

Dear KADE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

DECEVANT

Customer review rating 1.5/5

Aded Families - 03/03/2020 Confirmed reviews ALL

UN ENFER DE RESERVATION

Monsieur D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Saint-Lary Sensoria. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos excuses. Je vous remercie également pour le temps que vous m'avez accordé lors de notre échange. Je prends évidemment bonne note de vos remarques. Cordialement, Rudy Campos Directeur

Good stay

Customer review rating 5.0/5

O Families - 24/02/2020 Confirmed reviews ALL

very pleasant and helpful staff, multi lingual, very nice food, comfortable beds and good showers. well located for skiing

Good location, friendly staff

Customer review rating 4.0/5

Jacqueline Families - 22/02/2020 Confirmed reviews ALL

Family ski holiday

Lovely mountain hotel.

Customer review rating 5.0/5

Sheila Couples - 08/09/2019 Confirmed reviews ALL

Excellent. Dorian at reception went out of his way to be friendly and helpful. Very much appreciated.

Customer review rating 4.5/5

M. Families - 16/08/2019 Confirmed reviews ALL

Reconfortante

Tranquila

Customer review rating 3.0/5

Elisenda Solo - 12/08/2019 Confirmed reviews ALL

Amable, tranquila, correcta, nada memorable a destacar

Dear ELISENDA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint-Lary Sensoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudy Campos Directeur

A perfect stay in a perfect family place

Customer review rating 5.0/5

Alice W. Families - 23/07/2019 Confirmed reviews ALL

It was a long time since I didn't met people very friendly. After one day there, waiters already knew my son's first name and were all very caring for him. Room was large enough and well equipped. The place is quiet (despite slaming doors sometimes) and the view was stunning: ideal to have a good rest.

Excellent stay

Customer review rating 4.5/5

James Friends - 06/07/2019 Confirmed reviews ALL

Very nice stay in the hotel. The staff is superb. Very helpful and friendly. Great breakfast. The dinner was good as well despite having to send back four meals due to the meat being well done when medium rare was requested. Our cycling groups 4th time in the hotel. Very enjoyable.

An overnighter!

Customer review rating 5.0/5

Vicksb Couples - 24/06/2019 Confirmed reviews ALL

We arrived with a huge problem as our car had a damaged tyre the was proving difficult to replace. The reception staff, Sophie and her Manager, were fantastic and went well beyond the call of duty in trying to assist us. Sadly, we are still trying to locate a tyre! The room was great apart from a slight problem with the shower water not draining away properly and a rather strange smell emanating from the waste pipe. We had a lovely dinner and really appreciated the oriental theme - then sashimi was great. We would certainly return again.

Mercure revisited

Customer review rating 4.5/5

Edward &. J. Couples - 03/06/2019 Confirmed reviews ALL

Our second time staying at this hotel and another excellent nights stopover on our way to Spain. The breakfast was varied and plentiful and we decided to have our evening meal in the hotels restaurant which we found to be an excellent choice as the staff were very helpful and friendly and the food superb. We would highly recommend staying at this hotel and we will be back!

Conviviale

Customer review rating 4.5/5

B. Families - 07/04/2019 Confirmed reviews ALL

Familial Reposant

Relaxing

Customer review rating 5.0/5

Lorraine D. Couples - 09/03/2019 Confirmed reviews ALL

Two night stay on journey thru France and onto Spain

Reposante

Customer review rating 4.0/5

S. Couples - 28/01/2019 Confirmed reviews ALL

Excellent Week end, tres reposant

Dear Julien S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Exceptional

Customer review rating 5.0/5

Anonymous Couples - 22/09/2018 Confirmed reviews ALL

It was a great treat. The room was nice. The view by the river. The hotel staff was very helpful and smiling. The spa is great after a day of hiking

Dear ASSAF Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

superbe

Customer review rating 4.5/5

Dirk Couples - 15/09/2018 Confirmed reviews ALL

Super hotel, nice reception, good food, service was excellent

Dear DIRK V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Great modern hotel in the Pyrenees

Customer review rating 4.0/5

P G. Business - 30/07/2018 Confirmed reviews ALL

Would be great to add air conditioning to rooms

Dear guest,, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will consider your suggestion to add Air Conditioning in rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Great stay.

TripAdvisor rating 4.0/5

Eduardo S Couples - 03/02/2016 TripAdvisor review

This hotel is very good. The telecabine to access the ski station is located within a very short walking distance, there is a special place in the hotel to keep all ski equipments. A good parking is also very close to the hotel. A typical winter hotel.

Many thanks for this comment, we're glad you have enjoyed your stay, thank you to inform our further guests about the nice situation of our hotel, closed to cabin's lift witch take you within 7 minutes long, to ski resort. This year a brand new chair lift is offering a very nice relay to go over and up to 2300 m altitude, we're sure you did enjoyed this new track a lot. Hoping to seen you soon. Very best regards. Rudy Campos. Guest Relations Supervisor

2 days

TripAdvisor rating 5.0/5

Brian R Couples - 28/08/2015 TripAdvisor review

The best hotel staff I have ever met! Everyone went beyond my expectations, so very helpful. I liked the hotel layout and design, clean spacious and modern. Location was perfect. Negatives - Delivery trucks and bin lorries noisy right outside our room early in the morning.

Many thanks, we're glad you have enjoyed your stay at Mercure Sensoria, We're really sorry about inconveniences caused by early deliveries, we'll correct this point with the persons concerned. Very best regards. Rudy Campos Guest Relations.

Outstanding

TripAdvisor rating 5.0/5

rodneywebb Solo travel - 28/06/2014 TripAdvisor review

Outstanding hotel, the rooms are over sized. The resturant is very good value. The staff are very friendly all in all I would be delighted to return and enjoy myself again. The local area is ideal for walking and many other activities

Thank you very much for your comment, we are particularly glad you have enjoyed your stay at Mercure Sensoria, appreciated this area which offers many and nice spots for walking or sightseeing. Hope to see you again. Regards. Rudy Campos Customers relations dept

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