Mercure Lourdes Impérial Hotel 4 stars

Name: Mercure Lourdes Impérial Hotel - ALL
Address: 3 Avenue du Paradis, LOURDES, 65100, FR
Telephone: +33562940630
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 815 reviews

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3 Avenue du Paradis, 65100 LOURDES, France

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Mercure Lourdes Impérial Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Lourdes Impérial - In the heart of Lourdes and a 4-min walk from the Sanctuary, for a stay combining comfort, elegance and a warm Southwest welcome. The hotel has private parking, a cozy Art Deco ambience and a panoramic rooftop with view of Lourdes and the Pyrenees. Downtown, facing Gave de Pau, easy to discover the top sights, walking and cycling tours, and local flavors at our restaurant.

Located on the banks of the Gave River, our hotel in Lourdes links the upper town to the lower town, making this the perfect place for pilgrims and leisure travellers to stay. The sanctuaries are only 200 m away, while the castle is less than a 10-minute You can also wander around the covered markets or through the stalls of the local outdoor market, set up every morning of the week. Take advantage of our shuttle to visit the Pic du Jer and admire the breathtaking views from the summit!

Easily reached from this Mercure hotel, it is worth taking some time out to relax and explore the area around the Lourdes sanctuaries, Lourdes castle, the beaches of Biarritz and Hossegor and the Lac de Lourdes.

We look forward to welcoming you at the foot of the Pyrenees.

Elodie Flament, Hotel Management

Hotel extras

Rooftop with view of the mountains, downtown and river. Guaranteed calm!
Secure private parking: easy, quick access for stress-free stays in Lourdes
435 yards from the Sanctuary: visit Lourdes on foot with peace of mind!
Refined restaurant and comfortable rooms for an upscale and calm stay

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony

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Room

Standard Room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)

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Room

Triple Room

3 pers. max
26 m² / 279 sq ft

Bedding 3 x Single bed(s)

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Room

Privilege Room

4 pers. max
33 m² / 355 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Room

Superior Room with 2 single beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: River side

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Room

Standard Room with 4 single beds

4 pers. max
29 m² / 312 sq ft

Bedding 1 x Single bed(s)

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Room

Superior Room with 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

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Hotel location

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis
65100 LOURDES
France

GPS:43.095013, -0.052174

+33 5 62 94 06 30

+33 5 62 94 48 04

Railway station
Bus stop
Highway exit
Helipad/aerodrome

ACTL

Bus stop

Access: 100 m / 0.06 mi 1 min walk

LOURDES

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

TARBES OSSUN LOURDES

Helipad/aerodrome

Access: 12 km / 7.46 mi 15 min drive

TARBES

Railway station

Access: 15 km / 9.32 mi 20 min drive

TARBES

Highway exit

Access: 15 km / 9.32 mi 20 min drive

PAU

Highway exit

Access: 30 km / 18.64 mi 30 min drive

PAU

Helipad/aerodrome

Access: 45 km / 27.96 mi 40 min drive

LOURDES GROTTE

Historic monument

Access: 100 m / 0.06 mi 7 min walk

BERNADETTE MOVIE

Cinema district

Access: 100 m / 0.06 mi 5 min walk / 2 min drive

GREVIN MUSEUM

Museums

Access: 100 m / 0.06 mi 1 min walk

LOURDES CASTLE

Historic monument

Access: 100 m / 0.06 mi 3 min walk

GEMMAIL MUS LOURDES

Museums

Access: 100 m / 0.06 mi 1 min walk

LOURDES CASTLE MUS

Museums

Access: 100 m / 0.06 mi 1 min walk

PALAIS MOVIE

Cinema district

Access: 100 m / 0.06 mi 10 min walk / 5 min drive

DOMAINE DE LA GROTTE

Historic monument

Access: 100 m / 0.06 mi

LOURDES

Entertainment/theatre district

Access: 100 m / 0.06 mi

LOURDES SPORT AERA

Sports centre

Access: 2 km / 1.24 mi 10 min walk / 5 min drive

AQUARIUM

Aquarium

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

ARGELES

Casino

Access: 12 km / 7.46 mi 15 min drive

ARGELES

Entertainment/theatre district

Access: 12 km / 7.46 mi 15 min drive

TARBAIS THEATRE

Entertainment/theatre district

Access: 15 km / 9.32 mi 20 min drive

TARBES

Entertainment/theatre district

Access: 15 km / 9.32 mi 20 min drive

HAUTACAM

Ski area

Access: 20 km / 12.43 mi 15 min drive

ASSON ZOO

Zoo

Access: 20 km / 12.43 mi 20 min drive

CAUTERETS

Casino

Access: 30 km / 18.64 mi 20 min drive

PYRENEES NATION.PARK

Tourist attraction

Access: 35 km / 21.75 mi 25 min drive

HENRI IV CASTLE-PAU

Historic monument

Access: 40 km / 24.86 mi 35 min drive

PAU ZENITH

Opera/symphony/concert hall

Access: 40 km / 24.86 mi 35 min drive

PAU CIRCUIT

Racetrack

Access: 40 km / 24.86 mi 35 min drive

GARE/MIDI/BIARRITZ

Opera/symphony/concert hall

Access: 150 km / 93.21 mi 1 hrs 30 min drive

GAVE DE PAU

Mountain

Access: 100 m / 0.06 mi

LOURDES LAKE

Lake

Access: 5 km / 3.11 mi 20 min walk / 10 min drive

Elegant Biarritz by the ocean and legendary beaches

Beach area

Access: 150 km / 93.21 mi 1 hrs 30 min drive

BIARRITZ

Mountain

Access: 150 km / 93.21 mi 1 hrs 30 min drive

HOSSEGOR

Mountain

Access: 155 km / 96.32 mi 1 hrs 15 min drive

SHOPPING

Shopping centre/mall

Access: 100 m / 0.06 mi

Brasserie Le Bodegon, 110 yd: fresh, local cuisine.

Restaurant and cafe district

Access: 100 m / 0.06 mi 1 min walk / 1 min drive

CHAMPION

Shopping district

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

SAUX SHOPPING DIST.

Shopping district

Access: 3 km / 1.86 mi 5 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LE PERCHOIR

At our restaurant you will find traditional cuisine that truly reflects the range of delights that this region has to offer, served in an Art Deco setting.

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Meetings & Events

Number of Meeting Room: 1
Surface of the largest room
Maximum seats capacity: 70
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 815 reviews

We loved our stay. We will definitely come back!

Maria F. M. Families - 6/26/2026 Confirmed reviews ALL

Dear Mrs. Morh, Thank you very much for your wonderful feedback. We are delighted that you enjoyed your stay, from check-in to your room and the beautiful view from your balcony. It is also a pleasure to know that our team made your experience even more enjoyable. We truly appreciate your recommendation and look forward to welcoming you back to Mercure Lourdes Impérial. Kind regards, La Réception

Maria F. M. Families - 6/10/2026 Confirmed reviews ALL

Dear Mrs. F., Thank you very much for sharing your wonderful feedback following your stay at our hotel. We are delighted to learn that you felt welcomed from the moment of your arrival and that our team contributed positively to your experience. Your kind words regarding the cleanliness and spaciousness of your room, as well as the view from your balcony, are greatly appreciated and will be shared with our staff. It is also a pleasure to know that you found the booking process easy and convenient through the ALL Accor application. Thank you for your loyalty as a Gold member of ALL Accor and for recommending our hotel. Knowing that you would choose to stay with us again is the greatest compliment we could receive. We look forward to welcoming you and your family back to Lourdes for another memorable stay. Kind regards, The Reception Team

Gina P. Couples - 5/27/2026 Confirmed reviews ALL

My husband and I were welcomed by the reception staff and the guy Lou was extremely friendly and helpful. We booked dinner for 7pm but the service staff at the restaurant were not friendly. We felt that because we didn’t speak French they ignored us. My husband and I were waiting about 40 minutes to take our order. The short male staff was chatting with a guest who came after us. We ordered the set menu but had to leave without having the dessert because they were taking so long to serve us. That was very disappointing. Even when we went for breakfast it was the same staff and we were treated the same. I am an Accor gold member and have never experienced this before.

Dear Mrs P., Thank you very much for taking the time to share such detailed feedback following your stay at the Hôtel Mercure Lourdes Impérial. We are very pleased to read that you appreciated the welcome from our reception team, as well as the quality of your arrival, accommodation, and overall stay in those aspects. Your kind mention of Lou is especially appreciated, and we will make sure to share your compliments with him. However, we are sincerely sorry to learn that your experience in the restaurant and at breakfast did not meet your expectations. The behaviour and level of service you describe are not aligned with the standards we strive to uphold. We fully understand your disappointment, particularly as an ALL Accor Gold member. Please be assured that your comments have been shared with our food and beverage management team so that appropriate reminders and additional training can be implemented. We also take careful note of your remarks regarding breakfast variety and service organisation. Your feedback is extremely valuable and will help us improve both the quality of our offering and the attention given to every guest, regardless of language. We truly hope to have the opportunity to welcome you back in the future and provide you with an experience that fully meets the high standards you expect from our brand. Kind regards, Front Desk Team

Cristina S. Couples - 5/22/2026 Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback. We are delighted that you appreciated our convenient location, private parking, spacious room amenities, and the friendliness and professionalism of our team. We look forward to welcoming you again soon. Kind regards, The reception

Aaron E. Solo - 5/22/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for your kind feedback and continued loyalty to our hotel in Lourdes. We are delighted to know you feel well welcomed and appreciate the friendliness and helpfulness of our reception team. We look forward to welcoming you again on your next visit. Kind regards, The reception

Web-users rating

Other web-users rate our hotel

304 reviews 8/10 Location
439 reviews 6.1/10 Room
493 reviews 9/10 Service
5 reviews 7.1/10 WiFi
239 reviews 5/10 Comfort
232 reviews 5.2/10 Breakfast
156 reviews 7.6/10 Cleanliness
117 reviews 3.7/10 Vibe

46 reviews 7.9/10 Location
87 reviews 6.2/10 Room
102 reviews 9/10 Service
38 reviews 4.9/10 Breakfast
26 reviews 7.4/10 Cleanliness
21 reviews 3.3/10 Vibe
16 reviews 3.1/10 Value
15 reviews 3.1/10 Amenities

44 reviews 8.1/10 Location
64 reviews 5.9/10 Room
82 reviews 9.4/10 Service
38 reviews 4.7/10 Comfort
35 reviews 5.1/10 Breakfast
23 reviews 7.5/10 Cleanliness
15 reviews 3/10 Vibe
14 reviews 2.7/10 Value

8 reviews 8.3/10 Location
25 reviews 6.8/10 Room
35 reviews 9.3/10 Service
11 reviews 7.9/10 Cleanliness
7 reviews 5.6/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Lourdes Impérial Hotel, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Lourdes Impérial Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.