Mercure Lourdes Impérial Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 978 reviews

Hotel extras

With a meeting room, car park and free Wi-Fi, this Mercure hotel provides an excellent setting for small birthday gatherings, intimate weddings, business seminars or family holidays.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis

GPS:43.095013, -0.052174

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Perchoir

At our restaurant you'll find traditional cuisine that truly reflects the range of delights that this region has to offer, served in an Art Déco setting.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  978 reviews

TripAdvisor Rating  3.5/5  530 reviews

To muy agradable

Customer review rating 5.0/5

Isabel G. Couples - Confirmed reviews ALL


Lovely view of the Pau River

Customer review rating 3.5/5

Donna H. Couples - Confirmed reviews ALL

We stayed 2 nights. Were hoping to travel up to the Pyrenees but the weather was rainy with low visibility. We did visit The Fort & the Basilica. Our room was very small but had a view of the river. All of the staff were very kind & helpful. The breakfast buffet was not well staffed, refreshed or flavorful. We chose not to go on our second morning. We did have dinner in the restaurant & it was good. There is safe, private parking behind the hotel.

Simply Great

Customer review rating 4.5/5

Philippe A. Business - Confirmed reviews ALL

I loved it

Well located, but the hotel and the service are disappointing !!

Customer review rating 2.0/5

Dina Couples - Confirmed reviews ALL

As Accor Member I've never experienced bad stay like this time. The room was okay, not well sheeted.. no bath amenities except cosmetic tissues. The worst thing was the air conditioning which didn't work at all. No one could help.. no one speaks well english. Breakfast was really poor .. The receptionist asked how the stay went, but it was only a "formal2 question. As soon as we explained the problem, she just said sorry. No offer as compensation.. really disappointing !! And our Amex Credit card didn't work as well..

Nice experience

Customer review rating 4.5/5

Aaron Solo - Confirmed reviews ALL

Nice location, very good hotel as compared to other hotels I stayed in Lourdes.

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Other web-users rate our hotel

  • 217 reviews 8.2/10 Location
  • 381 reviews 7/10 Room
  • 538 reviews 9.3/10 Service
  • 246 reviews 8.1/10 Food
  • 197 reviews 8.3/10 Breakfast
  • 195 reviews 6.5/10 Comfort
  • 149 reviews 8.4/10 Cleanliness
  • 115 reviews 4.6/10 Vibe

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