Mercure Lourdes Impérial Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 769 reviews

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Mercure Lourdes Impérial Hotel - Image 1
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3 Avenue du Paradis, 65100 LOURDES, France

Description

Hotel extras

With a meeting room, car park and free Wi-Fi, this Mercure hotel provides an excellent setting for small birthday gatherings, intimate weddings, business seminars or family holidays.

Our accommodation(s)

Hotel location

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis
65100 LOURDES
France

GPS:43.095013, -0.052174

Telephone
Fax +33 5 62 94 48 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PERCHOIR

At our restaurant you will find traditional cuisine that truly reflects the range of delights that this region has to offer, served in an Art Deco setting.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  769 reviews

TripAdvisor Rating  3.7/5  553 reviews

Customer review rating 2.5/5

Chalani M. Families - Confirmed reviews ALL

Très bon propreté. Bien situé. Cependant nous avons eu une grosse difficulté avec la climatisation et en plus c’est le jour de canicule très embêtant pour dormir et 4 dans le même lit suite climatisation mal fonctionnée. Déjà prévue l’équipe mais ils nous ont indiqué que ça devrait aller le soir mais c’était plus en plus chaud. Terminé par l’ouverture des fenêtres. Merci pour le reste.

Bonjour Mme M., Merci pour votre retour et vos compliments sur notre emplacement et la propreté. Nous sommes désolés pour le souci de climatisation, surtout en cette période de canicule, et travaillons à améliorer cela. Au plaisir de vous accueillir à nouveau pour un séjour encore plus agréable ! Cordialement, L’équipe Mercure Lourdes Impérial

Clean, Comfortable, and Close to the Grotto

TripAdvisor rating 4.0/5

jonjoncapy Friends getaway - TripAdvisor review

This was my second time staying here, and overall, it met expectations. My room was smaller than I remembered, and instead of a river view like last time, I had a roof view—but that didn’t really matter. The room was clean and the air conditioning worked well, which was a big plus. The door didn’t always close properly—you have to make sure it’s fully shut. The breakfast was okay, though nothing memorable, and they often ran out of croissants. One downside this time was the staff. They didn’t seem very friendly—almost like they couldn’t be bothered—which was a bit disappointing. What I do love about this hotel is the location. It’s just a short 5-minute walk to the grotto, which makes it incredibly convenient, especially if you’re visiting for pilgrimage. Despite a few drawbacks, I would still recommend this hotel for its comfort, cleanliness, and unbeatable proximity to the sanctuary.

Customer review rating 5.0/5

Manfred L. Couples - Confirmed reviews ALL

Alles zu unserer Zufriedenheit.

Guten Tag Herr L., vielen Dank für Ihre freundliche Bewertung. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt im Mercure Lourdes Impérial rundum zufrieden waren. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Bis dahin wünschen wir Ihnen einen schönen Tag. Mit freundlichen Grüßen, Ihr Empfangsteam Mercure Lourdes Impérial

Customer review rating 5.0/5

Roy A. Families - Confirmed reviews ALL

Nice and friendly

Hello Mr. Roy, Thank you very much for your wonderful feedback. The entire team is delighted that your stay and our services, especially at the bar, met your expectations. We look forward to welcoming you again at Mercure Lourdes Impérial. Kind regards, The Mercure Lourdes Impérial

Customer review rating 4.5/5

Nicole C. Couples - Confirmed reviews ALL

Hôtel bien situé personnel tres gentil Tres bon petit dejeuner et un parking Ce qui est tres apprèciable

Bonjour Madame Carré, Nous vous remercions d’avoir partagé votre très agréable expérience à l’Hôtel Mercure Lourdes Impérial. Nous sommes heureux de savoir que l’emplacement de l’hôtel, la qualité de notre accueil ainsi que notre petit déjeuner ont pleinement répondu à vos attentes. C’est un plaisir également que vous ayez pu profiter de notre parking. Votre satisfaction est notre meilleure récompense, et nous serons ravis de vous recevoir à nouveau lors de votre prochaine visite à Lourdes. Cordialement, La Réception Hôtel Mercure Lourdes Impérial

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Other web-users rate our hotel

  • 230 reviews 8.4/10 Location
  • 390 reviews 6.3/10 Room
  • 407 reviews 8.8/10 Service
  • 205 reviews 5.4/10 Comfort
  • 183 reviews 6.6/10 Breakfast
  • 124 reviews 7.9/10 Cleanliness
  • 94 reviews 3.6/10 Vibe
  • 58 reviews 4.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.