Mercure Lourdes Impérial Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 909 reviews

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Hotel extras

With a meeting room, car park and free Wi-Fi, this Mercure hotel provides an excellent setting for small birthday gatherings, intimate weddings, business seminars or family holidays.

Our accommodation(s)

Hotel location

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis

GPS:43.095013, -0.052174

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Perchoir

At our restaurant you'll find traditional cuisine that truly reflects the range of delights that this region has to offer, served in an Art Déco setting.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  909 reviews

TripAdvisor Rating  3.5/5  541 reviews

The least shabby hotel in a town full of them

Customer review rating 2.0/5

Jeffb Friends - Confirmed reviews ALL

Even my high school French was not enough to satisfy the clerk who greeted me. She came off as arrogant, annoyed, and lacking the time to do her job of helping me park and check in—looking at me with a consistently disdainful countenance. Our room boasted a lamp falling off the wall, and a desk chair that looked as though it had been through several gang riots. The restaurant was very good and somewhat redeemed things. If this property is representative of the Mercure line, I would be cautious—but again, I didn’t see any other properties in this town that might be better, except maybe the Alba.

Good stay

Customer review rating 3.5/5

Stephen Families - Confirmed reviews ALL

We had everything we needed.

Well located, but the room is not Mercure standard comfortable

Customer review rating 2.5/5

Ricardo F. Families - Confirmed reviews ALL

We stayed for two nights as a family with 3 people and the room was very cramped. An old hotel and far from being the Mercure standard of 4-star quality like several others around the world that we have stayed in, mainly in France, where Accor is based. The space in the corridor between the beds and closet was barely enough to walk around, we had to take turns to move around inside the room. The room was too hot at night to sleep, even with the heater turned off, as air conditioning was not available. After asking at reception I was advised to open the window, as the central heating was still working. Disappointment.

Well located. Staff exceptional. The rooms are adequate but a little tired.

Customer review rating 4.0/5

Mrs J. L. Families - Confirmed reviews ALL

This was my second stay at this hotel, having enjoyed a room with a balcony on my first stay I again requested the same but alas no such luck ! The staff are amazing but the rooms are beginning to look very tired . The reception staff are incredible and speak many languages the lady restaurant manager is a delight, they seem to have a new chef this year , much better last year.

Friendly Staff But Many Improvements Needed

Customer review rating 2.0/5

Pancho Families - Confirmed reviews ALL

Staff was friendly helpful and welcoming, however the room disappointed and the breakfast was bad.

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Other web-users rate our hotel

  • 222 reviews 7.7/10 Location
  • 393 reviews 6.9/10 Room
  • 460 reviews 9.1/10 Service
  • 183 reviews 7.3/10 Breakfast
  • 149 reviews 8.2/10 Cleanliness
  • 112 reviews 3.8/10 Vibe
  • 68 reviews 4.4/10 Amenities

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