Name: Mercure Lourdes Impérial Hotel - ALL
Address: 3 Avenue du Paradis, LOURDES, 65100, FR
Telephone: +33562940630
Rating: 4.4

Mercure Lourdes Impérial Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Lourdes Impérial - In the heart of Lourdes and a 4-min walk from the Sanctuary, for a stay combining comfort, elegance and a warm Southwest welcome. The hotel has private parking, a cozy Art Deco ambience and a panoramic rooftop with view of Lourdes and the Pyrenees. Downtown, facing Gave de Pau, easy to discover the top sights, walking and cycling tours, and local flavors at our restaurant.

Located on the banks of the Gave River, our hotel in Lourdes links the upper town to the lower town, making this the perfect place for pilgrims and leisure travellers to stay. The sanctuaries are only 200 m away, while the castle is less than a 10-minute You can also wander around the covered markets or through the stalls of the local outdoor market, set up every morning of the week. Take advantage of our shuttle to visit the Pic du Jer and admire the breathtaking views from the summit!

Easily reached from this Mercure hotel, it is worth taking some time out to relax and explore the area around the Lourdes sanctuaries, Lourdes castle, the beaches of Biarritz and Hossegor and the Lac de Lourdes.

We look forward to welcoming you at the foot of the Pyrenees.

Elodie Flament, Hotel Management

Hotel extras

Rooftop with view of the mountains, downtown and river. Guaranteed calm!
Secure private parking: easy, quick access for stress-free stays in Lourdes
435 yards from the Sanctuary: visit Lourdes on foot with peace of mind!
Refined restaurant and comfortable rooms for an upscale and calm stay

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)

See availabilities

Room

Triple Room

3 pers. max
26 m² / 279 sq ft

Bedding 3 x Single bed(s)

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Room

Privilege Room

4 pers. max
33 m² / 355 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Superior Room with 2 single beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: River side

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Room

Standard Room with 4 single beds

4 pers. max
29 m² / 312 sq ft

Bedding 1 x Single bed(s)

See availabilities

Room

Superior Room with 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

See availabilities

Hotel location

Mercure Lourdes Impérial Hotel

3 Avenue du Paradis
65100 LOURDES
France

GPS:43.095013, -0.052174

+33 5 62 94 06 30

+33 5 62 94 48 04

Railway station
Bus stop
Highway exit
Helipad/aerodrome

ACTL

Bus stop

Access: 100 m / 0.06 mi 1 min walk

LOURDES

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

TARBES OSSUN LOURDES

Helipad/aerodrome

Access: 12 km / 7.46 mi 15 min drive

TARBES

Railway station

Access: 15 km / 9.32 mi 20 min drive

TARBES

Highway exit

Access: 15 km / 9.32 mi 20 min drive

PAU

Highway exit

Access: 30 km / 18.64 mi 30 min drive

PAU

Helipad/aerodrome

Access: 45 km / 27.96 mi 40 min drive

LOURDES GROTTE

Historic monument

Access: 100 m / 0.06 mi 7 min walk

BERNADETTE MOVIE

Cinema district

Access: 100 m / 0.06 mi 5 min walk / 2 min drive

GREVIN MUSEUM

Museums

Access: 100 m / 0.06 mi 1 min walk

LOURDES CASTLE

Historic monument

Access: 100 m / 0.06 mi 3 min walk

GEMMAIL MUS LOURDES

Museums

Access: 100 m / 0.06 mi 1 min walk

LOURDES CASTLE MUS

Museums

Access: 100 m / 0.06 mi 1 min walk

PALAIS MOVIE

Cinema district

Access: 100 m / 0.06 mi 10 min walk / 5 min drive

DOMAINE DE LA GROTTE

Historic monument

Access: 100 m / 0.06 mi

LOURDES

Entertainment/theatre district

Access: 100 m / 0.06 mi

LOURDES SPORT AERA

Sports centre

Access: 2 km / 1.24 mi 10 min walk / 5 min drive

AQUARIUM

Aquarium

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

ARGELES

Casino

Access: 12 km / 7.46 mi 15 min drive

ARGELES

Entertainment/theatre district

Access: 12 km / 7.46 mi 15 min drive

TARBAIS THEATRE

Entertainment/theatre district

Access: 15 km / 9.32 mi 20 min drive

TARBES

Entertainment/theatre district

Access: 15 km / 9.32 mi 20 min drive

HAUTACAM

Ski area

Access: 20 km / 12.43 mi 15 min drive

ASSON ZOO

Zoo

Access: 20 km / 12.43 mi 20 min drive

CAUTERETS

Casino

Access: 30 km / 18.64 mi 20 min drive

PYRENEES NATION.PARK

Tourist attraction

Access: 35 km / 21.75 mi 25 min drive

HENRI IV CASTLE-PAU

Historic monument

Access: 40 km / 24.86 mi 35 min drive

PAU ZENITH

Opera/symphony/concert hall

Access: 40 km / 24.86 mi 35 min drive

PAU CIRCUIT

Racetrack

Access: 40 km / 24.86 mi 35 min drive

GARE/MIDI/BIARRITZ

Opera/symphony/concert hall

Access: 150 km / 93.21 mi 1 hrs 30 min drive

GAVE DE PAU

Mountain

Access: 100 m / 0.06 mi

LOURDES LAKE

Lake

Access: 5 km / 3.11 mi 20 min walk / 10 min drive

Elegant Biarritz by the ocean and legendary beaches

Beach area

Access: 150 km / 93.21 mi 1 hrs 30 min drive

BIARRITZ

Mountain

Access: 150 km / 93.21 mi 1 hrs 30 min drive

HOSSEGOR

Mountain

Access: 155 km / 96.32 mi 1 hrs 15 min drive

SHOPPING

Shopping centre/mall

Access: 100 m / 0.06 mi

Brasserie Le Bodegon, 110 yd: fresh, local cuisine.

Restaurant and cafe district

Access: 100 m / 0.06 mi 1 min walk / 1 min drive

CHAMPION

Shopping district

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

SAUX SHOPPING DIST.

Shopping district

Access: 3 km / 1.86 mi 5 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LE PERCHOIR

At our restaurant you will find traditional cuisine that truly reflects the range of delights that this region has to offer, served in an Art Deco setting.

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Meetings & Events

Number of Meeting Room: 1
Surface of the largest room
Maximum seats capacity: 70
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 811 reviews

Gina P. Couples - 5/27/2026 Confirmed reviews ALL

My husband and I were welcomed by the reception staff and the guy Lou was extremely friendly and helpful. We booked dinner for 7pm but the service staff at the restaurant were not friendly. We felt that because we didn’t speak French they ignored us. My husband and I were waiting about 40 minutes to take our order. The short male staff was chatting with a guest who came after us. We ordered the set menu but had to leave without having the dessert because they were taking so long to serve us. That was very disappointing. Even when we went for breakfast it was the same staff and we were treated the same. I am an Accor gold member and have never experienced this before.

Dear Mrs P., Thank you very much for taking the time to share such detailed feedback following your stay at the Hôtel Mercure Lourdes Impérial. We are very pleased to read that you appreciated the welcome from our reception team, as well as the quality of your arrival, accommodation, and overall stay in those aspects. Your kind mention of Lou is especially appreciated, and we will make sure to share your compliments with him. However, we are sincerely sorry to learn that your experience in the restaurant and at breakfast did not meet your expectations. The behaviour and level of service you describe are not aligned with the standards we strive to uphold. We fully understand your disappointment, particularly as an ALL Accor Gold member. Please be assured that your comments have been shared with our food and beverage management team so that appropriate reminders and additional training can be implemented. We also take careful note of your remarks regarding breakfast variety and service organisation. Your feedback is extremely valuable and will help us improve both the quality of our offering and the attention given to every guest, regardless of language. We truly hope to have the opportunity to welcome you back in the future and provide you with an experience that fully meets the high standards you expect from our brand. Kind regards, Front Desk Team

Cristina S. Couples - 5/22/2026 Confirmed reviews ALL

The hotel is located 5min from the basilica. It has a paid private parking just behind the building. The room was quite spacious with a mini fridge and tea kettle. The staff was very friendly, professional, welcoming and polite.

Dear Guest, Thank you for your positive feedback. We are delighted that you appreciated our convenient location, private parking, spacious room amenities, and the friendliness and professionalism of our team. We look forward to welcoming you again soon. Kind regards, The reception

Aaron E. Solo - 5/22/2026 Confirmed reviews ALL

I always stay in this Hotel when I am in Lourdes. Personnel in the reception are approachable and accommodating. They are also helpful.

Dear Guest, Thank you very much for your kind feedback and continued loyalty to our hotel in Lourdes. We are delighted to know you feel well welcomed and appreciate the friendliness and helpfulness of our reception team. We look forward to welcoming you again on your next visit. Kind regards, The reception

Kwang J. S. Couples - 5/6/2026 Confirmed reviews ALL

Staff are friendly and approachable

Dear Mr. S., Thank you very much for taking the time to share your feedback following your stay at the Hôtel Mercure Lourdes Impérial. We are delighted to read that you appreciated our convenient location within walking distance of the sanctuary, as well as the friendliness and approachability of our team. Your kind words are truly rewarding, and we will be sure to share them with all our staff. We also take note of your comments regarding cleanliness and the breakfast selection. Please rest assured that your feedback is valuable and helps us continue improving the quality of our services. It is a pleasure to know that, as a Platinum member of the ALL Accor program, your overall experience met your expectations. We look forward to welcoming you again on your next visit to Lourdes. Kind regards, The Mercure Lourdes Impérial Team

Thomas M. Couples - 5/3/2026 Confirmed reviews ALL

It was a beautiful warm night in April when we were there. I could not get the air conditioning to work. Reception told me that the Manager had not switched it on yet. Further pushing was futile. It was after 1am before I finally went to sleep. Really really bad treatment by this hotel.

Sir, Thank you for your feedback. We’re sorry to hear about your experience regarding the air conditioning and the discomfort it caused during your stay. As part of our seasonal policy, the air conditioning system is activated depending on weather conditions, but we understand this did not meet your needs on that particular night. We regret the inconvenience and the lack of a satisfactory solution at the time, and your comments have been shared with our team to improve our service. We hope to have the opportunity to provide you with a better experience in the future.