Congress Hotel Weimar by Mercure

Customer review rating (ALL Rating) 4.0/5 462 reviews

Congress Hotel Weimar by Mercure - Image 1
Congress Hotel Weimar by Mercure - Image 2
Congress Hotel Weimar by Mercure - Image 3
Congress Hotel Weimar by Mercure - Image 4

Description

Hotel extras

  • Park your car directly at the hotel for EUR 5.00 per night

  • Use the flexible event area with ten multifunctional rooms.

  • 40 m2 family rooms: Lot of comfort and space for your family.

  • Relax in Women are Magnifique with swimming pool, sauna and steam bath.

  • Best public transport links. The ride to the center takes about 20 minutes.

Our accommodation(s)

Hotel location

Congress Hotel Weimar by Mercure

Kastanienallee 1
99428 WEIMAR
Germany

GPS:50.933704, 11.288616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BELVEDERE

In the Belvedere restaurant you can expect fine regional and international dishes. The cozy restaurant offers beautiful views of the garden with pond.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  462 reviews

OK

Customer review rating 4.0/5

Alex123 Families - Confirmed reviews ALL

Quite happy with the stay, only 1 note - when we arrived the receptionist wasn't very polite or wanted to answer our question in details. It didn't make the say uncomfortable but could improve.

Dear Alex, Thank you for taking the time to share your feedback. We are pleased to hear that your overall stay at our hotel met your expectations. However, we regret that your initial interaction with our front desk did not reflect the high standards of hospitality we strive for. We take pride in our team's commitment to service excellence and are sorry for any oversight in this instance. We also acknowledge your comments regarding the recognition you received as an ALL member. We aim to ensure all our guests, especially our loyal members, feel valued and appreciated. We will certainly look into this matter to better our service. We are committed to sustainable practices and regret that we missed the opportunity to share our initiatives with you during your stay. We hope to welcome you back. Best wishes, Ihr Team vom Congress Hotel Weimar by Mercure

Very comfortable. Very reasonable price. Friendly to the children.

Customer review rating 4.5/5

Clare Families - Confirmed reviews ALL

A lovely stay, we would happily return. Friendly staff and a fantastic suite. The kids loved the pool. Easy access to Weimar centre by car or bus. Delicious breakfast. Weimar is a fascinating place to visit. Thank you.

Dear Clare, Thank you very much for your review. We are delighted to hear that you found our team to be really nice and happy. It's great to know that our team's genuine service contributed to your satisfaction. However, we apologize for the inconvenience you faced with the online check-in process. We are continuously working on improving our services, and your feedback is valuable in helping us achieve that. We look forward to welcoming you back in the future. Best wishes, Ihr Team vom Congress Hotel Weimar by Mercure

Nice hotel but not 4 stars

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel appears well kept but the building is getting a bit outdated. The staff is friendly and helpful. The breakfast buffet is varied and rich but has too few staff to properly cope with bigger numbers of patrons (tables not cleaned, buffet replenishment tardy). The rooms are quite spacious but the mini bar was empty and there is carpeting on the floor which I don't like at all in a hotel. The choice of cocktails in the hotel bar is rather meagre. As this is a congress hotel, there being events is to be expected but they were very loud at times and they could accomodate non-event guests in other parts of the building.

Dear Guest, Thank you for taking the time to share your review. It is always a pleasure to welcome a returning guest and we are truly happy to know that you received such friendly and professional service from our team members. While we regret that not everything about the hotel was to your liking; I have taken note of your comments and will be addressing this with our maintenance team who are on site and dedicated to the good upkeep of all the facilities and services. We look forward to welcoming you back on a future trip. Kind regards, Ihr Team vom Congress Hotel Weimar by Mercure

Gut

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Ok

Dear Guest, Thank you for taking the time to share your review. We are sorry your experience was not as enjoyable as we would have liked. Rest assured that we have noted your comments regarding our check-in and will be addressing this issue with the relevant manager for information and action. We hope that you will return in the future. Best regards, Ihr Team vom Congress Hotel Weimar by Mercure

A very relaxing sleep

Customer review rating 4.5/5

Wolfgang W. Business - Confirmed reviews ALL

I had to do a stay for one night, because of the trip was too long for doing it in one turn. I came late in the hotel, and got received very kindly. The room was cleaned as it's best and my bed was very comfortable to relax from the long journey in the car, which took the whole day. The breakfast was extraordinary. Overall I can recommed this hotel, and I will come back to here for sure. I reduce one point because the hotel is outside the city, it is a bit more complicated if you want to go for shopping or so.

We're delighted to hear that our staff's friendliness and the cleanliness of your room contributed to a relaxing stay after your long journey. It's wonderful that you found the bed comfortable and the breakfast extraordinary, which are aspects we take great pride in. We're sorry to hear that our location was not as convenient for your shopping needs; we aim to provide a peaceful retreat while still offering accessibility to Weimar's city center via a short bus ride. We hope that we have the pleasure of welcoming you back. With very best wishes, Ihr Team vom Congress Hotel Weimar by Mercure

Other web-users rate our hotel

  • 296 reviews 8.6/10 Location
  • 711 reviews 5.1/10 Room
  • 528 reviews 8.4/10 Service
  • 13 reviews 7.8/10 WiFi
  • 448 reviews 8.7/10 Breakfast
  • 329 reviews 3.9/10 Cleanliness
  • 275 reviews 2.7/10 Vibe
  • 108 reviews 3.3/10 Amenities

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