ibis Erfurt Altstadt 2 stars

Customer review rating (ALL Rating) 4.3/5 880 reviews

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Description

Hotel extras

  • Air-conditioned rooms in the 2 star plus hotel

  • Our reception and bar are open around the clock.

  • Sweet Bed by ibis sleep concept for restful nights

  • Central location nestled in the historic heart of the old town

  • 40 guest parking spaces in the underground parking garage (height 2 meters - fee applies)

Our accommodation(s)

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Hotel location

ibis Erfurt Altstadt

NAV: Marstallstraße, Barfuesserstrasse 9
99084 ERFURT
Germany

GPS:50.975433, 11.030552

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

If you would like to enjoy a coffee before breakfast or a beer after an evening walk through the old town, a refreshment, or a cold or warm snack: Our bar is barrier-free and open around the clock every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  880 reviews

TripAdvisor Rating  4.0/5  293 reviews

Ad-hoc booking when Deutsche Bahn got unpredictable

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Nice hotel, well located when you plan to visit Erfurt. Services according to expectations, no complaints. But: still got no invoice, even after requesting one through the accor website.

Dear Fred S., Thank you for taking the time to tell us about your experience at the ibis Erfurt Altstadt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great team and nice rooms with an old church view

Customer review rating 5.0/5

Kk… Business - Confirmed reviews ALL

Great and helpful desk service during check in

Dear Karol Pawel K., Thank you very much for your kind words and wonderful feedback regarding your stay at our ibis Hotel Erfurt Altstadt. We are delighted to hear that you enjoyed the service at our reception desk as well as the beautiful view of the old church from your room. We truly appreciate you highlighting the helpfulness of our team. It is our aim to provide each guest with a pleasant and smooth experience. We very much hope to welcome you back soon and to provide you with another excellent experience. With warm regards from the historic Old Town of Erfurt

Well located

Customer review rating 5.0/5

Elin Business - Confirmed reviews ALL

The hotel was located in the city centre. The staff was friendly. The breakfast was good.

Dear Elin K., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be well located in the city center and that you enjoyed our friendly staff and delicious breakfast offerings. Providing a convenient location, friendly service, and satisfying meals are all integral parts of our commitment to ensuring a pleasant stay for our guests, and we are thrilled that we met your expectations in these areas. Your positive comments serve as great encouragement for our team as we strive to consistently deliver excellent service to all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards

Aged and outdated rooms

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The rooms are aged and outdated. They give a school trip hostel vibe. The breakfast is expensive but fine. Everything is there. Overall an alright stay.

Dear Markus S., Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any inconvenience caused by the condition of our rooms not meeting your expectations. We continuously strive to improve our facilities and guest experience, and your comments will be valuable in guiding our efforts. Regarding the breakfast, we understand your concern about the pricing. We'll take your feedback into consideration as we review our pricing structure to ensure it aligns with the value we aim to provide. We hope that despite these issues, you were still able to enjoy your stay with us. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future.

Great Stay

Customer review rating 5.0/5

Jackie Solo - Confirmed reviews ALL

Perfect location. Nice hotel.

Thank you, Jackie, for your fantastic review! We are delighted to hear that you enjoyed your stay at ibis Erfurt Altstadt. We take pride in providing the perfect location and pleasant ambiance for our guests. We hope to welcome you back soon!

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Other web-users rate our hotel

  • 800 reviews 9.2/10 Location
  • 707 reviews 5.3/10 Room
  • 586 reviews 8.3/10 Service
  • 21 reviews 7.3/10 WiFi
  • 468 reviews 7.6/10 Breakfast
  • 381 reviews 4.6/10 Comfort
  • 285 reviews 6.6/10 Cleanliness
  • 188 reviews 3.3/10 Value

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