ibis Erfurt Altstadt 2 stars

Customer review rating (ALL Rating) 4.3/5 954 reviews

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ibis Erfurt Altstadt - Image 1
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NAV: Marstallstraße, Barfuesserstrasse 9, 99084 ERFURT, Germany

Description

Hotel extras

  • Air-conditioned rooms in the 2 star plus hotel

  • Our reception and bar are open around the clock.

  • Sweet Bed by ibis sleep concept for restful nights

  • Central location nestled in the historic heart of the old town

  • 40 guest parking spaces in the underground parking garage (height 2 meters - fee applies)

Our accommodation(s)

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Hotel location

ibis Erfurt Altstadt

NAV: Marstallstraße, Barfuesserstrasse 9
99084 ERFURT
Germany

GPS:50.975433, 11.030552

Telephone
Fax +49 361 6641111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

If you would like to enjoy a coffee before breakfast or a beer after an evening walk through the old town, a refreshment, or a cold or warm snack: Our bar is barrier-free and open around the clock every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  954 reviews

TripAdvisor Rating  4.0/5  295 reviews

Wonderful stay in Erfurt

Customer review rating 4.5/5

Darrin S. Families - Confirmed reviews ALL

We enjoyed our stay in Erfurt at Ibis. The staff was great and Hotel was perfect for our family. We'll be back.

Dear Mr. s., Thank you for taking the time to share your wonderful experience at the Ibis Hotel Erfurt Altstadt. We are delighted to hear that you and your family enjoyed your stay and found our staff and hotel accommodations to be perfect for your needs. We apologize for the inconvenience you experienced with the credit card machine. It is unusual, and we will investigate this issue to prevent it from happening in the future. We are glad that despite this, you still had a pleasant stay. Your feedback about the booking process being a bit clunky is valuable, and we will work on improving the user experience to make it smoother. We appreciate your positive remarks about the check-in, accommodation, Wi-Fi, our team, and the overall cleanliness of the hotel. It is wonderful to know that you found the price-value ratio satisfactory and that you would recommend us to your friends, colleagues, and family. We look forward to welcoming you back to our hotel in the future and providing you with an even better experience. Best regards

Good stay

Customer review rating 5.0/5

Matthias R. Couples - Confirmed reviews ALL

Ibis Altstadt is a good Place to stay in a central location with easy and safe parking garage and convenient access to rooms.

Lieber Herr R., Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen im Ibis Hotel Erfurt Altstadt zu teilen und uns eine so hervorragende Bewertung zu geben. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und unsere zentrale Lage sowie die sichere Parkgarage besonders schätzen. Ihr Lob für den einfachen Zugang zu den Zimmern und die Sauberkeit ist eine wunderbare Bestätigung unserer Bemühungen, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten. Es freut uns auch, dass Sie mit dem Frühstück, unserem Team und dem Check-in sowie Check-out rundum zufrieden waren. Wir danken Ihnen herzlich für Ihre Weiterempfehlung an Freunde, Kollegen und Familie. Es war uns eine Freude, Sie bei uns zu beherbergen, und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße und bis zum nächsten Mal

Ad-hoc booking when Deutsche Bahn got unpredictable

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Nice hotel, well located when you plan to visit Erfurt. Services according to expectations, no complaints. But: still got no invoice, even after requesting one through the accor website.

Dear Fred S., Thank you for taking the time to tell us about your experience at the ibis Erfurt Altstadt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great team and nice rooms with an old church view

Customer review rating 5.0/5

Kk… Business - Confirmed reviews ALL

Great and helpful desk service during check in

Dear Karol Pawel K., Thank you very much for your kind words and wonderful feedback regarding your stay at our ibis Hotel Erfurt Altstadt. We are delighted to hear that you enjoyed the service at our reception desk as well as the beautiful view of the old church from your room. We truly appreciate you highlighting the helpfulness of our team. It is our aim to provide each guest with a pleasant and smooth experience. We very much hope to welcome you back soon and to provide you with another excellent experience. With warm regards from the historic Old Town of Erfurt

Well located

Customer review rating 5.0/5

Elin Business - Confirmed reviews ALL

The hotel was located in the city centre. The staff was friendly. The breakfast was good.

Dear Elin K., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be well located in the city center and that you enjoyed our friendly staff and delicious breakfast offerings. Providing a convenient location, friendly service, and satisfying meals are all integral parts of our commitment to ensuring a pleasant stay for our guests, and we are thrilled that we met your expectations in these areas. Your positive comments serve as great encouragement for our team as we strive to consistently deliver excellent service to all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards

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Other web-users rate our hotel

  • 808 reviews 9.1/10 Location
  • 732 reviews 5.3/10 Room
  • 606 reviews 8.1/10 Service
  • 22 reviews 7.5/10 WiFi
  • 488 reviews 7.6/10 Breakfast
  • 389 reviews 4.6/10 Comfort
  • 290 reviews 6.6/10 Cleanliness
  • 199 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.