ibis Erfurt Altstadt Hotel 2 stars

I arrived at a warm day to my so called "Air conditioned" hotel as promised by your website. found that aircon has been switched to heating and there is no way to cool the super heated room down. Went down to reception and was told that there are not even fans available for customers. Therefore, at midnight, covered in sweat i did sent am email to the hotel expressing my disappointment as I booked the hotel specifically because of aircon and that there were cheaper options elsewhere (I have allergies that mean I need air movement in rooms). I did not even hear a reply. The staff's solution was open the windows, while the hotel is in a very noisy area. The is unacceptable to treat regular customers. Very disappointed and will recommend against.

Except that the air con wasn't working, this was a nice hotel in a good location.

Extremely good location in the heart of the old town, lovely modern hotel, nice decor. Very pleased.

Everything was great and up to expectations. On the downside: Did not find the WiFi login. Parking fee was really expensive

Friendly, competent, professional and uncomplicated personnel. Clean and comfortable rooms. Near to EVERYTHING Parking available all around Quiet Perfect breakfast with very fresh products and healthy choices

Very professional and friendly welcome, helpful and uncomplicated response to my request. Excellent location to visit Erfurt for business or leisure. Easy reach from public transportation, or car. Quiet but very central. Clean and well equipped with all you may need. Breakfast buffet good, varied, fresh and with lots of healthy choices.

As usual, staying at IBIS was good, especially considering the price. The room however, was small and the breakfast felt too full, perhaps few more table would be a good idea.

Very good hotel, nice staff!

the location was great but the sheets and towels were very rough, there was a hole in the towel, there were no wash clothes or the usual little bottles of shampoo, conditioner and lotion, and there was NO clock

As expected from an Ibis hotel, a nice clean room, larger than usual with a separate hall between door and bedroom, clean large combined toilet and shower; unfortunately the room was very hot, in spite of climate control at 15 degrees C, while outside it was 10-12 degrees C. Otherwise, all was OK, staff friendly and helpful, (paid) private underground garage accessed after pressing a button sypt the entrance, -1 floor very narrow, we parked on the lowest floor -2. Before exiting ask the reception for an exit token.

Extremely good experience

from front desk to breakfast service to room service everybody was such nice and friendly. Location is perfect in the center of Erfurt. Great place, only to recommend.

This is a very friendly and well-appointed hotel in a splendid location, right in the middle of the old town, a short distance to all the attractions and many restaurants. At the same time it is quiet and calm.

This hotel is very good and clean. The staff are friendly. It is also very close to the city centre, restaurants and easy access to transport to the exhibition centre.Breakfast buffet is fresh and tasty and has variety to choose from. WiFi in this hotel works best. I stayed for more than ten days and never complained about the wiFi connection.

Angenehm