ibis Eisenach

Customer review rating (ALL Rating) 4.2/5 63 reviews

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Am Grundbach 1, 99817 EISENACH, Germany

Description

Hotel extras

  • Convenient and quiet location

  • Plenty of affordable parking available

  • Unesco World Heritage Wartburg just 10 minutes away

  • In the middle of the World Heritage region of Wartburg Hainich

  • Free Wi-Fi throughout the building

Our accommodation(s)

Hotel location

ibis Eisenach

Am Grundbach 1
99817 EISENACH
Germany

GPS:50.994959, 10.374312

Telephone
Fax +49 36920 82299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

In the bar of the Ibis Eisenach you can order refreshments and a small selection of tasty snacks at any time of the day or night. There are 55 seats available to our guests both inside and on the adjoining terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  63 reviews

TripAdvisor Rating  3.6/5  444 reviews

Recommended for a short stay !

TripAdvisor rating 4.0/5

Jepehe Couples - TripAdvisor review

Good, confortable and clean room (Probably one refurbished !) Friendly people Free parking space Good breakfast at a democratic price. A bit far from the city (6 kms) Eisenach Price/Quality is fine.. 100% recommended !

If you are in a rush, it is ok.

TripAdvisor rating 3.0/5

998j_rgw Business - TripAdvisor review

It your expectations are not very high everything is in good shape! The welcome service is excellent, although it takes a bit longer than usual to get registered, but they are kind and positive. The room seems to be old and stuffed with basics. So, if that is ok for you, please have a look to this hotel!

Thanks for your review Best regards Carola Garth - Hotel Manager

Nice and calm hotel

TripAdvisor rating 4.0/5

Cruiser06982850077 Families - TripAdvisor review

I liked location of hotel and it was easy to find hotel, not so far from center of EisenachThe lady in reception was so kindBreakfast was good enough.It was valuable for the money in generalI was satisfied with my staying

Thanks for your review Best regards Carola Garth - Hotel Manager ++++++++

No go

TripAdvisor rating 1.0/5

JennekeBelgium Couples - TripAdvisor review

The bed was not good. The toilet almost fell down. To hot in the room. There is no airco. To much light in the room during the night. We didn't take the breakfast. We went to a supermarkt nearby. To number of parking lots were very limited.

Thank you for being our guest. Every feedback is important to us Best regards Carola Garth Hotel Manager

Consider staying elsewhere

TripAdvisor rating 2.0/5

Cashorcredit Couples - TripAdvisor review

I have stayed in many Ibis hotels over the years and usually think they are fine, but this one is certainly the worst Ibis I have stayed at. The first problem with this hotel is the lack of sound insulation. We were on the ground floor and could hear the child upstairs in the room above us running around, screaming, crying and his father scolding him. Not a very pleasant evening. This is an issue they can’t really fix, bit maybe they could consider having kids on the main floor? That might help, but there is still plenty of noise coming from the hallways and from the plumbing even when there are no noisy kids nearby. Other issues we experienced are within their control, but my sense is the people running this hotel are just there to make money and don’t really care about service or pride of ownership. Why else would there be no shower gel in the bathroom? There really is no excuse for that, it should be checked daily if not actually refilled daily. It was not fun discovering the empty container on the shower wall once I was already wet in the shower! Then, we were there for two nights (unfortunately) and there was no cleaning service, no towels, nothing at all after the first night. When I checked out no effort was made to ask how my stay was, clearly they either don’t care or are tired of hearing the hard truth. The other thing they could easily improve but obviously don’t care about is the wifi. Seriously, I’ve had better wifi in third world countries. Just as an example, many times as I was trying to look at Tripadvisor reviews it was so slow it would not load the actual reviews. It’s not like I was trying to watch videos or stream music! All these things might be forgivable if the rates were really low, but at about 60 Euro per night without breakfast, you can get surely get a better room with better service elsewhere.

Dear guest, We would like to thank you for your detailed evaluation and your open words. We regret that you had inconvenience at various points. We will work on your points of criticism and pass them on to the appropriate body. We apologize for the inconvenience. With best regards Carola Garth-Hotelmanager

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Other web-users rate our hotel

  • 122 reviews 8/10 Location
  • 222 reviews 5.6/10 Room
  • 212 reviews 9.2/10 Service
  • 7 reviews 8.1/10 WiFi
  • 178 reviews 9.1/10 Breakfast
  • 110 reviews 5.3/10 Cleanliness
  • 59 reviews 4/10 Vibe
  • 57 reviews 1.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.