Mercure Hotel Erfurt Altstadt 4 stars

Customer review rating (ALL Rating) 4.7/5 2,014 reviews

Best price
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Mercure Hotel Erfurt Altstadt - Image 1
Mercure Hotel Erfurt Altstadt - Image 2
Mercure Hotel Erfurt Altstadt - Image 3
Mercure Hotel Erfurt Altstadt - Image 4
Meienbergstr. 26-27, 99084 ERFURT, Germany

Description

Hotel extras

  • All Erfurt attractions in the direct vicinity and within walking distance

  • Cozy guest house with Thuringian specialties in a historic building built in 1451

  • Fresh waffles and Thuringian specialties for breakfast

  • The pedestrian area and shopping street starts in front of the hotel

  • Lockable bike storage room for safe storage of your bike

Our accommodation(s)

Hotel location

Mercure Hotel Erfurt Altstadt

Meienbergstr. 26-27
99084 ERFURT
Germany

GPS:50.978365, 11.034533

Telephone
Fax +49 361 5949100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

ZUM REBSTOCK

Regional and seasonal cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,014 reviews

TripAdvisor Rating  4.1/5  755 reviews

Customer review rating 4.5/5

Martin E. Families - Confirmed reviews ALL

Friendly welcome.

Sehr geehrter Herr E., vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem Hotel. Es freut uns zu hören, dass Ihnen die zentrale Lage und der freundliche Empfang gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße Stefan Götz Direktor / General Manager

Customer review rating 4.5/5

Dmytro S. Couples - Confirmed reviews ALL

Good hotel with relatively large rooms and comfy beds, good breakfast and parking. The location is an advantage

Dear Dmytro S., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed our spacious rooms, comfortable beds, and breakfast offerings. It is also wonderful to know that you appreciated our location. Best regards Stefan Götz Director / General Manager

Customer review rating 4.5/5

Paul G. Couples - Confirmed reviews ALL

See above

Sehr geehrter Herr G., vielen Dank für Ihre positive Rückmeldung zu unserem Hotel. Wir bedauern sehr, dass Sie durch lärmende Passanten auf der Kirchen-Seite gestört wurden. Wir stehen in engem Kontakt mit den Ordnungsbehörden um eine nachhaltige Verbesserung der Situation herbeizuführen. Mit freundlichen Grüßen Stefan Götz Direktor / General Manager

Customer review rating 3.5/5

Kishore V. Business - Confirmed reviews ALL

Everything was excellent ! I had stayed at Mercure Erfurt between 1st to 3rd September 2025, during the check out i forgot to take one of my trousers from the hanger which i realized only during 03rd evening, i was confident that it would be taken and kept safely and an intimation to the guest would be done. But to my surprise, i had no intimation. I made live visit on the 4th afternoon to check with Hotel, i was told nothing was found even without taking my name and detail at the front desk. I think these could be small things that can have an long lasting impression about the services. Though the complete stay was absolutely fine, this neglect has a long impact unfortunately.

Bäste herr V., Tack för din feedback om din vistelse på vårt hotell. Vi är glada att höra att du var nöjd under hela din vistelse. Vi beklagar dock att det uppstod ett missförstånd angående dina glömda byxor. Vi lägger stor vikt vid service och våra gästers nöjdhet, och din feedback är mycket viktig för oss. Vår personal är utbildad i att förvara upphittade föremål på ett säkert sätt. Det sker ingen automatisk information. Tyvärr kunde vi inte hitta dina byxor. Var säker på att vi tar dina kommentarer på allvar för att ytterligare förbättra vår service. Vi tackar för din förståelse och hoppas att vi snart får välkomna dig tillbaka. Med vänliga hälsningar Stefan Götz Direktör / General Manager Translated with DeepL.com (free version)

Customer review rating 5.0/5

Daniele D. Business - Confirmed reviews ALL

The best Mercure Hotel were I stayed

Sehr geehrter Herr D., vielen Dank für Ihre freundlichen Worte. Es freut uns sehr zu hören, dass Ihr Aufenthalt bei uns so positiv war und dass Sie unser Hotel als das beste Mercure Hotel empfunden haben. Mit freundlichen Grüßen Stefan Götz Direktor / General Manager

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Other web-users rate our hotel

  • 811 reviews 9.3/10 Location
  • 829 reviews 8.1/10 Room
  • 968 reviews 9.5/10 Service
  • 8 reviews 6.8/10 WiFi
  • 614 reviews 9.2/10 Breakfast
  • 301 reviews 9/10 Cleanliness
  • 164 reviews 4.6/10 Value
  • 89 reviews 6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.