Customer review rating (ALL Rating) 4.3/5 619 reviews
Our rooms are air-conditioned and furnished in style. 25 m² guarantee a lot of freedom of movement. Thanks to free WIFI, you'll always stay connected. In our spacious non-smoking rooms, you can relax from your business activities or an exciting day in Gera. WIFI is always available for free.
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Mercure Hotel Gera City
07548 GERA CITY
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Access: 1 km / 0.62 mi 15 min walk / 5 min drive
Shuttle on call
Access: 5 km / 3.11 mi 10 min drive
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Non contractual photo
If you value local, fresh ingredients, you'll love our menu. No matter if you live nearby and the fridge is empty or if you are one of our guests. You are always welcome.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Antonia D. Business - Confirmed reviews ALL
Well located, clean und modern room, nice view, friendly staff, all around unsophisticated! Easy to find a parking lot in the nearby streets. A little fridge in the room would be nice.
Quiet room, clean and comfortable
Customer review rating 4.0/5
Marie K. Business - Confirmed reviews ALL
I visited the hotel for the first time. I was very satisfied with the service, the room and breakfast choices. The car park could be included in the room rate.
TripAdvisor rating 1.0/5
dkbe Couples - TripAdvisor review
Wanted to have a beer at the hotel bar in the evening. The waiter just ignored us while serving all other guests who had arrived later. When we confronted him, he was totally relaxed, didn’t mind if we complained. Complained next day at the reception, were told the manager would call us- which also didn’t happen. Never again!
Dear dkbe, Thank you for taking the time to tell us about your experience at the Mercure Hotel Gera City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeannette Baldisseri Hotelmanagement
Customer review rating 4.5/5
Hendrik Business - Confirmed reviews ALL
Nice location, quiet and yet close to the city. Fine rooms. Very pleasant, friendly, helpful staff. Thank you.
Dear Marc M., We very much appreciate your comments regarding your stay at the Mercure Hotel Gera City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeannette Baldisseri Hotelmanagement
Customer review rating 5.0/5
Jura S. Business - Confirmed reviews ALL
Excellent bed and pillow, excellent room, bathroom and cleanliness Breakfast too 10/10
Dear Jura S., We very much appreciate your comments regarding your stay at the Mercure Hotel Gera City. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! My team and I hope your next visit will be as pleasant as the previous one. Sincerely, Jeannette Baldisseri Hotelmanagement
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price