Mercure Hotel Gera City

Customer review rating (ALL Rating) 4.3/5 619 reviews

Hotel extras

  • Quiet downtown right next to Gera kitchen garden with orangery and theater

  • Air-conditioned hotel rooms and public areas

  • Various sports facilities in the nearby Hofwiesenpark with Hofwiesenbad

  • tram stop right in front of the hotel

  • Green courtyard with its own bee colony

ALLSAFE approved hotel

Our accommodation(s)

Our rooms are air-conditioned and furnished in style. 25 m² guarantee a lot of freedom of movement. Thanks to free WIFI, you'll always stay connected. In our spacious non-smoking rooms, you can relax from your business activities or an exciting day in Gera. WIFI is always available for free.

Hotel location

Mercure Hotel Gera City

Gutenbergstrasse 2a
07548 GERA CITY
Germany

GPS:50.883764, 12.069974

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

RESTAURANT

Non contractual photo

If you value local, fresh ingredients, you'll love our menu. No matter if you live nearby and the fridge is empty or if you are one of our guests. You are always welcome.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  619 reviews

TripAdvisor Rating  4.0/5  1,201 reviews

Comfortable stay

Customer review rating 4.5/5

Antonia D. Business - Confirmed reviews ALL

Well located, clean und modern room, nice view, friendly staff, all around unsophisticated! Easy to find a parking lot in the nearby streets. A little fridge in the room would be nice.

Quiet room, clean and comfortable

Customer review rating 4.0/5

Marie K. Business - Confirmed reviews ALL

I visited the hotel for the first time. I was very satisfied with the service, the room and breakfast choices. The car park could be included in the room rate.

Avoid!

TripAdvisor rating 1.0/5

dkbe Couples - TripAdvisor review

Wanted to have a beer at the hotel bar in the evening. The waiter just ignored us while serving all other guests who had arrived later. When we confronted him, he was totally relaxed, didn’t mind if we complained. Complained next day at the reception, were told the manager would call us- which also didn’t happen. Never again!

Dear dkbe, Thank you for taking the time to tell us about your experience at the Mercure Hotel Gera City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeannette Baldisseri Hotelmanagement

Customer review rating 4.5/5

Hendrik Business - Confirmed reviews ALL

Nice location, quiet and yet close to the city. Fine rooms. Very pleasant, friendly, helpful staff. Thank you.

Dear Marc M., We very much appreciate your comments regarding your stay at the Mercure Hotel Gera City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeannette Baldisseri Hotelmanagement

Very satesfied

Customer review rating 5.0/5

Jura S. Business - Confirmed reviews ALL

Excellent bed and pillow, excellent room, bathroom and cleanliness Breakfast too 10/10

Dear Jura S., We very much appreciate your comments regarding your stay at the Mercure Hotel Gera City. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! My team and I hope your next visit will be as pleasant as the previous one. Sincerely, Jeannette Baldisseri Hotelmanagement

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Other web-users rate our hotel

  • 436 reviews 9.2/10 Location
  • 658 reviews 6.2/10 Room
  • 499 reviews 8.5/10 Service
  • 19 reviews 8.4/10 WiFi
  • 456 reviews 8.9/10 Breakfast
  • 234 reviews 7.1/10 Cleanliness
  • 198 reviews 3.7/10 Vibe
  • 86 reviews 5.7/10 Amenities

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