Mercure Hotel Gera City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,182 reviews

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Mercure Hotel Gera City - Image 1
Mercure Hotel Gera City - Image 2
Mercure Hotel Gera City - Image 3
Mercure Hotel Gera City - Image 4
Gutenbergstrasse 2a, 07548 GERA CITY, Germany

Description

Hotel extras

  • Quiet downtown right next to Gera kitchen garden with orangery and theater

  • Air-conditioned hotel rooms and public areas

  • Various sports facilities in the nearby Hofwiesenpark with Hofwiesenbad

  • tram stop right in front of the hotel

  • Green courtyard with its own bee colony

Our accommodation(s)

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Hotel location

Mercure Hotel Gera City

Gutenbergstrasse 2a
07548 GERA CITY
Germany

GPS:50.883764, 12.069974

Telephone
Fax +49 365 2909100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Non contractual photo

If you value local, fresh ingredients, you'll love our menu. No matter if you live nearby and the fridge is empty or if you are one of our guests. You are always welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,182 reviews

TripAdvisor Rating  4.0/5  1,209 reviews

Customer review rating 3.0/5

Mokhtar C. M. Business - Confirmed reviews ALL

My experience is not positive: - Missing bath towel the first day - Missing second pillow - Wall paper is very old fashioned and is partially detaching from the wall

Customer review rating 5.0/5

Gabriela A. Solo - Confirmed reviews ALL

Absolut toller Service

Customer review rating 5.0/5

Oleg L. Business - Confirmed reviews ALL

I regularly stay at this hotel for work and I love it every time. The rooms are great, the breakfast is amazing, and people who work there are genuinely friendly and helpful. The tram stop is just in front of the hotel, very convenient to get around, and it is only 5 minute walking distance from the main train station.

Customer review rating 3.5/5

Boris H. Business - Confirmed reviews ALL

Very friendly reception. Efficient and fast checkin.

Dear guest, We are delighted that you enjoyed your stay with us at the Mercure Hotel Gera and particularly appreciated the friendly welcome and efficient check-in. However, we have also taken note of your critical comments regarding the room. We always strive to offer our guests a first-class experience, and your comments help us to make the right decisions for future renovations. Your feedback regarding the handling of pre-authorizations on your credit card is very valuable. We understand your frustration and regret that this caused you inconvenience. Please let us know immediately if there are still delays in releasing reserved amounts so that we can clarify this with our financial service provider. Thank you for taking the time to share your experience with us. Your satisfaction and well-being are very important to us. With warm regards from Gera Jeannette Baldisseri Hotel Manager

Customer review rating 4.5/5

Andreas B. Business - Confirmed reviews ALL

...war mein Aufenthalt im Mercure Gera. Ich war rundum zufrieden. Fahrstühle wie früher (ohne Zimmerkarten benutzbar), sehr nette und service-orientierte Mitarbeiter und wirklich nette Menschen in Gera. Die Zimmer waren wirklich ok wie auch das Frühstück. Auch das Restaurant des Hauses ist empfehlenswert.

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Other web-users rate our hotel

  • 507 reviews 9.2/10 Location
  • 693 reviews 7.2/10 Room
  • 593 reviews 9.3/10 Service
  • 6 reviews 7.5/10 WiFi
  • 613 reviews 9.2/10 Breakfast
  • 285 reviews 7/10 Cleanliness
  • 161 reviews 5.6/10 Vibe
  • 27 reviews 4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.