Mercure Hotel Gera City

Customer review rating (ALL Rating) 4.6/5 1,183 reviews

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Mercure Hotel Gera City - Image 1
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Mercure Hotel Gera City - Image 4
Gutenbergstrasse 2a, 07548 GERA CITY, Germany

Description

Hotel extras

  • Quiet downtown right next to Gera kitchen garden with orangery and theater

  • Air-conditioned hotel rooms and public areas

  • Various sports facilities in the nearby Hofwiesenpark with Hofwiesenbad

  • tram stop right in front of the hotel

  • Green courtyard with its own bee colony

Our accommodation(s)

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Hotel location

Mercure Hotel Gera City

Gutenbergstrasse 2a
07548 GERA CITY
Germany

GPS:50.883764, 12.069974

Telephone
Fax +49 365 2909100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Non contractual photo

If you value local, fresh ingredients, you'll love our menu. No matter if you live nearby and the fridge is empty or if you are one of our guests. You are always welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,183 reviews

TripAdvisor Rating  4.0/5  1,205 reviews

Quiet comfortable and clean

Customer review rating 5.0/5

Humam K. Business - Confirmed reviews ALL

It was a smooth, comfortable experience. The room was very clean and everything worked as it should. The staff are extremely friendly and helped extend my check-out time as i had a few online meetings to finish during my stay

Dear M.Humam K., thank you for your detailed review. We are very pleased to hear that you particularly appreciate our cleanliness and the comfort of our rooms. Our team always strives to provide our guests with a pleasant stay and we are pleased that you recognize our efforts. It is also nice to know that our breakfast buffet contributed to your satisfaction. A rich and high quality breakfast is very important to us in order to give our guests a good start to the day. We have taken note of your comment regarding the WLAN. Even if we as hotel management cannot offer any fast specific solutions, we would like to emphasize that a stable and powerful Internet is of great importance for our guests. Your feedback in this area is therefore particularly valuable. We hope that you will visit us again in the future and we look forward to welcoming you back to our hotel. With best regards from Gera, Jeannette Baldisseri Hotel Manager

Good location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great location, conveniently reachable by walking from the train station, and also the location for my business trip was very close by. Nice rooms, great breakfast!

Dear Peter S., It is a pleasure to hear that our hotel Mercure Hotel Gera City met your expectations, especially in terms of its strategic location and the quality of our rooms. It is our constant endeavor to provide our guests with a pleasant and comfortable stay and it is very encouraging that this was the case during your visit. It is also great to hear that our breakfast buffet had a positive impact on your day. It is particularly important to us that our guests can start the day full of energy and our extensive breakfast buffet ensures this. It is our aim to always offer our guests a high level of satisfaction and your positive feedback shows that we are living up to this aim. We hope to welcome you again soon and look forward to offering you another pleasant stay. With best regards from Gera, Jeannette Baldisseri Hotel Manager

good stay

Customer review rating 4.0/5

Hagen W. Business - Confirmed reviews ALL

overall a short but pleasant stay. clean and comfortable room, attentive staff. breakfast not outstanding, but value for maney thanks

Dear Hagen W., It is always a pleasure to receive positive feedback from our guests. Your words of praise about our clean and comfortable room as well as our attentive staff have made us very happy. Regarding breakfast, we always strive to offer a variety of options to meet the expectations of all our guests. We are pleased that you found the value for money very good. Your satisfaction is our greatest reward. We are proud that you enjoyed your stay with us and are delighted that you would choose us again. Thank you very much for your feedback! My team and I hope to welcome you back to the Mercure Hotel Gera City soon. With best regards from Gera, Jeannette Baldisseri Hotel Manager

Newly renovated hotel

Customer review rating 5.0/5

Lucie Couples - Confirmed reviews ALL

Beautiful, newly renovated hotel with spacious rooms. In an amazing location. Very helpful staff. Delicious breakfast. We have been satisfied with the level and service of an Accor hotel in Europe for a long time.

Good Stay

Customer review rating 3.5/5

Anon Business - Confirmed reviews ALL

Hotel clean, staff helpful, breakfast good Hotel delivers "what it says on the tin" but overall needs some TLC with some modernising

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Other web-users rate our hotel

  • 530 reviews 9.2/10 Location
  • 813 reviews 7.6/10 Room
  • 661 reviews 9/10 Service
  • 12 reviews 8.7/10 WiFi
  • 641 reviews 9.4/10 Breakfast
  • 338 reviews 8.1/10 Cleanliness
  • 174 reviews 5.7/10 Vibe
  • 29 reviews 3.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.