Mercure Hotel Luebeck City Center 3.5 stars

Customer review rating (ALL Rating) 4.4/5 953 reviews

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Description

Hotel extras

  • The hotel is just a 5-minute walk from the city center.

  • All rooms have a coffee and tea station

  • Spacious rooms for the whole family

  • Limited free outdoor parking in front of the hotel

  • Free water dispenser in hotel lobby

Our accommodation(s)

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Hotel location

Mercure Hotel Luebeck City Center

Hansestrasse 3
23558 LUBECK
Germany

GPS:53.866064, 10.672163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Kick-start your day with our breakfast buffet at Mercure Lübeck. Alongside German favorites such as rolls and cold cuts, we offer honey from our own beehives crafted with meticulous care.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  953 reviews

TripAdvisor Rating  4.0/5  405 reviews

Staying OK

Customer review rating 3.5/5

G. Families - Confirmed reviews ALL

The room are very small for 4 people. The position is quite comfortable although there was no possibility to park at the hotel due to construction works.

Dear Mr. Melia , Thank you for your review . We are one of the few hotels in the city center that has its own parking spaces and underground parking. These are available in limited numbers and cannot be reserved. However, there is a public parking garage only about 100 meters away from us. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best wishes Ihr Mercure Lübeck City Center Hotel Team

Good stay

Customer review rating 4.5/5

Liz H. Friends - Confirmed reviews ALL

Rooms were nice, beds comfortable, and staff was helpful.

Dear Mrs.H., We very much appreciate your comments regarding your stay at the Mercure Hotel Luebeck City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes from Lübeck Ihr Mercure Lübeck City Center Hotel Team

Good hotel

Customer review rating 3.0/5

Ulrik Families - Confirmed reviews ALL

A night stop on a road trip in Europe. Slow check-in and difficult to find a solution for parking the car. Great room, but breakfast a bit disappointing for a Mercure standard. An older hotel but absolutely correct. Well situated in the center of the city.

Dear Mr.F., Thank you for your feedback. We are pleased that we were able to inspire you with our central location. However, we regret that your stay did not fulfil all your expectations. We are one of the few hotels in Lübeck city centre to offer parking spaces and an underground car park. Please note that our underground car park is limited and for larger vehicles we recommend the public car park opposite at a cost of €12 per day. We are surprised to hear that you were not satisfied with the breakfast as we usually receive positive feedback from our guests. We greatly appreciate constructive criticism as it helps us to initiate optimisation processes immediately. Please let us know what you thought was missing from our extensive breakfast buffet. We would be delighted to fully inspire you again with the amenities of our hotel on your next visit. Liebe Grüße Ihr Mercure Lübeck City Center Hotel Team

Location near the station was important

Customer review rating 4.5/5

Peter B. Solo - Confirmed reviews ALL

Liv3d up to expectations. Friendly staff.

Dear Peter B., glad you enjoyed your time in our house. We say “thank you” for the praise and look forward to pampering you again soon. Kind regards from Lübeck Your Mercure Hotel team

Lovely city

Customer review rating 4.5/5

Donagh I. Solo - Confirmed reviews ALL

Excellent front staff lady

Dear Mr.L., We very much appreciate your comments regarding your stay at the Mercure Hotel Luebeck City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Mercure Lübeck City Center Hotel Team

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Other web-users rate our hotel

  • 707 reviews 8.5/10 Location
  • 674 reviews 7.2/10 Room
  • 597 reviews 9.2/10 Service
  • 9 reviews 5.6/10 WiFi
  • 481 reviews 7.4/10 Breakfast
  • 252 reviews 6.7/10 Cleanliness
  • 181 reviews 4.9/10 Value
  • 14 reviews 0.7/10 Bar

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