Mercure Hotel Luebeck City Center 3.5 stars

Customer review rating (ALL Rating) 4.6/5 774 reviews

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Mercure Hotel Luebeck City Center - Image 1
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Mercure Hotel Luebeck City Center - Image 3
Mercure Hotel Luebeck City Center - Image 4
Hansestrasse 3, 23558 LUBECK, Germany

Description

Hotel extras

  • The hotel is just a 5-minute walk from the city center.

  • All rooms have a coffee and tea station

  • Spacious rooms for the whole family

  • Limited free outdoor parking in front of the hotel

  • Free water dispenser in hotel lobby

Our accommodation(s)

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Hotel location

Mercure Hotel Luebeck City Center

Hansestrasse 3
23558 LUBECK
Germany

GPS:53.866064, 10.672163

Telephone
Fax +49 451 880999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Willkommen im Ankerplatz

In Ankerplatz, the exclusive deli corner in our hotel, expect a fine selection of wines, cocktails and drinks. Terrace or lounge? Your choice. Perfect to end the day! We look forward to your visit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  774 reviews

Customer review rating 4.5/5

Ralf K. Families - Confirmed reviews ALL

Nettes Personal

LIeber Gast, vielen herzlichen Dank für Ihre positive Bewertung. Es freut uns sehr, dass Sie unser Personal als nett und freundlich empfunden haben. Ihr Lob geben wir gerne an das gesamte Team weiter – das ist eine schöne Motivation für uns alle. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzlichen Grüßen Ihr Mercure Hotel Lübeck City Center Team

Customer review rating 4.0/5

Emma B. Families - Confirmed reviews ALL

We enjoyed our stay. The room was cozy and good for our two nights. The kids enjoyed baths in the bath tub.

Dear Guest, Thank you for your lovely review! We’re glad you enjoyed your stay and that the room was comfortable for your two nights. It’s wonderful to hear the kids had fun in the bathtub. We look forward to welcoming you and your family again soon! Best regards Your Mercure Hotel Lübeck City Center Team

Customer review rating 4.0/5

Ernst M. V. D. B. Friends - Confirmed reviews ALL

The hotel is perfectly located between the station (5 min walk) and the old town (15 min walk). The hotel staff are excellent and very helpful. Breakfast is fine. But beware! The photos of the selected rooms do not correspond to the actual layout and size of the room. Photos of the standard room are of the Superior and higher class rooms. So don't just to go by the photos. They give the wrong impression. The rooms are very sleekly decorated, which sometimes makes them seem uninviting. Otherwise, a fine hotel.

Dear Mr. V. D. B., thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our excellent location between the train station and the old town, and that our team made a positive impression on you with their friendly and helpful service. We are also pleased that you were satisfied with our breakfast and various aspects of your stay. At the same time, we sincerely appreciate your constructive comments regarding the room photos and interior design. We are sorry to hear that the images did not fully match your expectations. This is very valuable feedback, and we will review our visual presentation to ensure greater clarity and accuracy for future guests. Your comments regarding the room ambiance and décor are also noted, and we will take them into account as we continue improving our guest experience. We also acknowledge your feedback about the Wi-Fi speed and apologize for any inconvenience caused. Improving our connection quality is a priority, and your remark helps us address this more effectively. Thank you as well for your loyalty as an ALL Silver member — we truly appreciate it. It would be our pleasure to welcome you back to the Mercure Hotel Lübeck City Center on your next visit to Lübeck. Kind regards, Your Mercure Hotel Lübeck City Center Team

Customer review rating 5.0/5

Hans C. Solo - Confirmed reviews ALL

I had a great room at the front of the hotel, the room was huge and well layed out, only 2 minutes walk from Lubeck Hbf and across the road from the bus station. The town is only 10 minutes away by foot.

Dear Mr. C., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that our location, room, and staff met your expectations. It’s great to know that you appreciated the size and layout of your room, the proximity to Lübeck Hbf, and the easy access to the town center. We also value your consideration for sustainability by opting to reuse towels and linens during your stay. We hope to welcome you back soon for another enjoyable stay and to continue providing you with an exceptional experience. Warm regards, The Mercure Hotel Lübeck City Center Team

Customer review rating 4.5/5

Walther S. Families - Confirmed reviews ALL

We were treated adequately and nicely in all respects. The rooms were comfortable, the personnel friendly.

Dear Guest, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed the comfort of our rooms and the friendliness of our team. We look forward to welcoming you back on your next visit! Best regards, Ihr Mercure Hotel Lübeck City Center Team

Other web-users rate our hotel

  • 661 reviews 8.7/10 Location
  • 683 reviews 7.7/10 Room
  • 500 reviews 9/10 Service
  • 30 reviews 5.3/10 WiFi
  • 410 reviews 7.6/10 Breakfast
  • 246 reviews 7.7/10 Cleanliness
  • 185 reviews 5.4/10 Value

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