Mercure Hotel Luebeck City Center 3.5 stars

Dear Guest, Thank you very much for your kind review! We are delighted to hear that you enjoyed our great location and the service provided by our dedicated staff. Your kind words mean a lot to our team. We look forward to welcoming you back again soon! Best wishes from Lübeck Yours Mercure Hotel Lübeck City Center Team

Dear Mr. T., Thank you very much for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you appreciated our convenient location close to the main train station and that the air conditioning in your room made your stay more comfortable during the recent hot weather. At the same time, we sincerely apologize that your arrival experience did not meet your expectations. As a valued ALL Gold member, you should have been informed about your welcome drink and received a more comprehensive introduction to the hotel. We are very sorry that this was overlooked and will share your comments with our reception team to improve the welcome experience for all our guests. We also appreciate your honest feedback regarding the hotel's décor and the atmosphere in our bar. Your comments are valuable and help us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service you expected. Kind regards, Your Mercure Hotel Lübeck City Center Team

Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our convenient location and found the hotel comfortable overall. At the same time, we are sorry to learn that the room location did not fully meet your expectations due to noise. As a city hotel located close to the main station, some rooms can be more affected by traffic and surrounding city noise than others. Should you stay with us again, please feel free to let our reception team know your preference for a quieter room, and we will gladly do our best to accommodate your request, subject to availability. We hope to have the opportunity to welcome you back to Lübeck in the future. Kind regards, Mercure Hotel Lübeck City Center

Dear Guest, thank you very much for your kind and detailed review. We are delighted to hear that you enjoyed your stay, especially the quiet room overlooking the gardens, the relaxed atmosphere of the hotel, and our amenities such as the filtered water stations and glass carafes. It is also wonderful to know that you appreciated our bar area and the convenient location near the main station. Your feedback means a lot to us, and we are very pleased that your stay felt like a little treat while still offering good value. We hope to welcome you back again soon. Warm regards Yours Mercure Hotel Lübeck City Center Team

Dear Guest, Thank you very much for taking the time to share such a detailed and positive review of your stay with us. We are delighted to hear that you enjoyed our convenient location, just a short walk from the main railway station, the Holstentor, and Lübeck's beautiful historic city center. It is wonderful to know that our hotel served as the perfect base for your visit. We are especially pleased that you were satisfied with your spacious and comfortable room, the quiet atmosphere, and the quality of the Wi-Fi. It is also great to hear that everything met your expectations and contributed to a relaxing stay. Your compliments regarding our breakfast and our team mean a great deal to us. Providing friendly service and ensuring our guests feel welcome and comfortable are among our highest priorities. Thank you once again for your kind words. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to Mercure Hotel Lübeck City Center on your next visit to Lübeck. Warm regards, Yours Mercure Hotel Lübeck City Center Team