ibis Luebeck City 2 stars
Customer review rating (ALL Rating) 4.2/5 822 reviews
ALLSAFE approved hotel
15 minutes' walk to the Holstentor
Paid car park outside and underground parking garage
Public transport links right in front of the hotel
Bicycle rental, for a fee
Candy Bar counter for sweet moments
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Fackenburger Allee 54
BUSSTEIG 7-8: BUS 3/7/9/12 Waisenhofstrasse
HAMBURG FUHLSBUETTEL At 70km / 43 miles
AUTOBAHN A1 At 0km / 0 miles
LUEBECK HAUPTBAHNHOF At 0km / 0 miles
Check-in from - Check out up to
Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.
Your ibis Lübeck City wishes you a pleasant stay: All 104 rooms are air-conditioned and have a Sweet Bed by ibis for the best sleep. Rooms with desk, free WIFI and TV including a variety of Sky channels.
100% genuine reviews from our guestsFind out more
Clean hotel, friendly staff
Customer review rating 3.5/5
Mk Families - Confirmed reviews ALL
Check in was alright. Sofa-bed not ready when we came back to the hotel and kids were really tired. Staff fixed the issue promptly. Room extremely cold so everyone froze all night resulting in one of the kids starting to cough and and sneeze. Told to turn the dial on cold as it will warm it up. Did not help and now the second one is coughing a lot. A/C should be fixed. Otherwise, it was an okay stay.
Ibis- ever reliable
Customer review rating 4.5/5
Angela L. Solo - Confirmed reviews ALL
Easy check -in, easy to find hotel on the way into Lubeck, easy to park. The hotel is a little walk from the old town ( about 15 minutes), but there are buses that stop outside.
Good location but let down by the initial impression of the room
Customer review rating 3.0/5
Andrew C. Solo - Confirmed reviews ALL
The hotel is about 10 minutes from the main railway station and located on a main road. This particular hotel is one of the older type of Ibis. However, the reception area is fine and check in was quick, efficient and pleasant. My room was, as requested, on a high floor. I was disappointed however when I entered my room to find rubbish left on the desk area and beside the bed from the previous guests. The bedding looked like it had been slept on and it the duvet cover had a couple of holes in it. I'm used to staying in Ibis but I've never experienced anything like this before. I didn't complain as I could easily put the rubbish in the bin (and disinfect immediately). I stayed at another ibis the following night and it occurred to me that there was no mention of the 15 minute fix it promise at this Ibis. However, I got a good night's sleep and can't complain about that. Just very disappointed at the state of presentation.
Dear ANDREW C., Thank you for taking the time to tell us about your experience at the ibis Luebeck City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kai- Patrick Szyszka Hoteldirektor
Customer review rating 5.0/5
Noora Couples - Confirmed reviews ALL
We arrived super late (way later than I had estimated due to ferry being late) and hadn't notified them at all, but the 24/7 reception was true and they showed us no problem at all. Parking was reasonable too. Bed was comfortable, room was spacious enough, shower had great pressure and breakfast was absolutely the highlight of my trip (basic breakfast items but all in very good quality). I would definitely stay again!
Good stopover for bypassing traveller
Customer review rating 4.0/5
Jyrki Couples - Confirmed reviews ALL
We have visited here twice so far. Good location, easy to arrive by car, late shopping possibility near (Ziegelstrasse). Friendly personnel. Rooms are OK, although a small touch up would not harm. If you want to charge several laptops or smartphones at same time, bring your own extension cable. Garage is OK except too small (it was full on our previous visit, this time we got in)
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