Ideal hotel for a city break: functional room, comfortable bed, excellent breakfast. The corona regulations could have been enforced with a smile, rather than as orders to be obeyed at all costs!

good as usually

I had few issues , receptionist wasn’t very friendly when we asked for the rate on the web - it is NOT available and it will take a while for it to appear if u book online ,,,, but when I booked it on YOUR web site suddenly it was available I had someone wake me up aggressively banging 3 times on the door even when I replied ,,, it was the cleanser !

Very friendly contact at the desk, we enjoyed a good breakfast and the room was good. Only the soap in the shower was empty.

Nice and helpful staff although discrete. sanitary barriers well controlled (Breakfast). parking options and a very convenient small supermarket in the yard. Lubeck is a great city, but driving there is difficult and parking even more or quite expensive. It is possible to rent bikes at the hotel for a daily fee. good breakfast. the room is made everyday.

Wen we came, nobody could say where we can leave our vehicles. Room was not easy to found (both left and right were the numbers partially same). Breakfast times were almost gone and we needed to take one really early.

Located outside the city center with no restaurants in walking distance hence if you want to have a drink or two add the Taxi fares. Good free parking facilities. Room typical IBIS style - mine had the smallest outdated crackling sound TV. Breakfast usual good quality . All in all ok for a quick ‚pit stop‘ - BUT.......do NOT trust the internet check-out system! Received twice e mailed correct invoices for Euro 104.40 BUT was charged on my CC Card account Euro 130......!!

Pleasant, close to the centre, friendly guy at reception. Car park behind the hotel, quite full. In this lot very unpleasant presence of small group of young men quite threatening. Not a good place for ladies or elderly visitors.

I have not seen so far in an Ibis hotel such unfriendly and not welcoming personnel, unwilling to help , looking at the guests like they are intruders that disturb them whenever they asked a question. I had to change the room because I could not make the reservation for 3 days in the same room. None of the two rooms I was staying in was properly cleaned, and one room was very noisy because of a fan (not related to the air conditioning) in the ceiling which was not covered as it should have been , to attenuate the noise. Very much overpriced hotel for what they offer. I was glad when I left. Never there again!!

We arrived very tired from our trip around 23h00 and the lady in the reception made us feel very welcome. Excellent service! Hotel was clean with modern decoration and the breakfast was excellent with lots of variety. To be recommended.

Ome night travelling across Germany

The booking was made many months ago before Covid-19 arrangements were made. The online check-in was normal, without any indication of changes. On arrival we learnt that only business travellers could be accommodated and that no breakfast was provided - the price was adjusted. We had a very quiet night and a good sleep before our long journey the following day.

We only stayed one night, but during this short time everything was satisfactory. The hotel is located at a larger road in western Lübeck, but despite this there was no traffic noice whatsoever in our rooms. Breakfast was ok, but not lxurious given the price. Due to the covid-19 pandemic buffet breakfast was not allowed, so we ordered the items we wanted.

Ibis Luebeck City is the right choice for every one expecting a good quality hotel, without extras, for fair price. The hotel location is only 15 minutes walking from the historical center of the city and only 10 minutes from the main train station.

I want to believe it depends on the person you find at the counter but in a 12 days trip where I stayed all but one night at an Accor hotel this is the 9ne I will never return. Rude, unattentive, incapable to listen are some of the adjectives I can add to the lady that received us. To complete one night is missing in my points statement. Ibis Lübeck, NO thanks. Never again