SO/Sotogrande Spa and Golf Resort Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 468 reviews

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SO/Sotogrande Spa and Golf Resort Hotel - Image 1
SO/Sotogrande Spa and Golf Resort Hotel - Image 2
SO/Sotogrande Spa and Golf Resort Hotel - Image 3
SO/Sotogrande Spa and Golf Resort Hotel - Image 4
Av. Almenara, s.n, 11310 Sotogrande, Spain

Description

Hotel extras

  • All-inclusive available

  • Entertainment programs

  • Authentic and international gastronomy

  • Next to the best golf courses and Polo Club Santa María

  • Kids Club SO/Kids

Our accommodation(s)

Hotel location

SO/Sotogrande Spa and Golf Resort Hotel

Av. Almenara, s.n
11310 Sotogrande
Spain

GPS:36.275219, -5.352107

Telephone
Fax +34 956 58 20 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  468 reviews

TripAdvisor Rating  4.5/5  293 reviews

Certificate of excellence 2024

Unforgettable experience!

TripAdvisor rating 5.0/5

Alice C TripAdvisor review

This is the best hotel in Sotogrande and probably one of the best one in Spain! Top service, amazing design, relaxing for couples and families. I will never thank enough for the hospitality and unforgettable experience. The spa is a bliss and the restaurants on property are simply great!

Good value for money in the sun

TripAdvisor rating 5.0/5

charles g Friends getaway - TripAdvisor review

I spent 6 days at the SoSotto. I thought it excellent value. The food at the various restaurants was good and the drinks comparatively cheap. If you are a golfer, there is The Almenara attached to the hotel and many other champoinship courses nearby.

High hopes, disappointed by stringent rules and poor service.

TripAdvisor rating 3.0/5

mikewdear Families - TripAdvisor review

WATCH OUT for the unexpected “pre-authorisation charges for extras as a “just in case”. €200 a night! I’m sure the fees are in the small print, but the hotel doesn’t do a good job of letting you know about these fees. The check-in process was slow. We were ALL INCLUSIVE. The hotel has some extremely awkward and fastidious rules that one would expect at 2-3 star hotels, but NOT a five star. Regarding “takeaway” food and drink, we wanted to: 1. Take some water from the Society Club to our room - NOT ALLOWED UNLESS YOU PAY. The staff hadn’t topped up our two glasses of water in the room either, so we go thirsty in a five-star all-inclusive hotel?! 2. The staff advised the pool bar doesn’t do fries and to grab a takeaway from the society restaurant - of course, if I wanted to do this with all-inclusive - I can’t because I’d have to PAY! I simply wanted to take some chips down to the pool for my kids. The hotel is playing a game of chess with its guests who take the all-inclusive options. They make it obvious and it’s extremely frustrating they don’t want you to enjoy yourself. Remember, this is a “5-star” hotel, it’s not a 2 or 3-star hotel where maybe you would expect people to order a ton of food and drink and pass it to their friends. Shambles! Apart from the Marxa restaurant, we found the hotel waiters and waitresses lacked competence, and almost every visit involved mistakes, whether that was coffee forgotten, or wrong food brought out. On check out, after being very careful to stick to the menu guidelines, there were extra charges which the hotel accepted as a mistake. HOWEVER, the TWO LOLLIPOPS for the children are not included in the all-inclusive, so we had to pay extra for these. Herein is a perfect summary of my points about the rules and hotels not hiding their desire to get all it can out of their guests. It’s such a shame because the grounds are beautiful and the amenities are lovely. You can likely find much better value and service for your money (that being €3000 spent for a family of five of three nights!)

Dear mikewdear, Thank you for taking the time to tell us about your experience at the SO/ Sotogrande Spa And Golf Resort Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO/, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Francisco Rebollo Front Office Supervisor

the main decent hotel in sotogrande

TripAdvisor rating 4.0/5

GPukas Solo travel - TripAdvisor review

the main decent hotel in sotogrande it seems. not a uber-luxury but good enough for nice stay. breakfast and restaurants are great.

Dear GPukas, Thank you for taking the time and trouble to complete a survey following your recent stay at the Hotel So Sotogrande Spa & Golf Resort. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

superb location, installations, rooms and food but ...what a mistake at reception !

TripAdvisor rating 2.0/5

emilio67s Couples - TripAdvisor review

If it wasn't fro what happened on Sunday morning our ratings wouyld be simply ...top ..top...excellent food, superb installations and surrounding, wonderfull room, cosy atmosphere ... but at the reception on Sunday morning nobody advised us that the police was going to roadblock access to the Hotel and we got stuck outside the Hotel all morning !...by the time we were allowed back in it was already ckeck out time

Dear emilio67s, Thank you for taking the time to tell us about your stay at SO/ Sotogrande. We are sorry to hear that your experience did not meet your expectations, please allow us to express our sincerest apologies. We strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Regarding the road closures, I have to inform you that as we told you at check out, it was organised by the local town hall who did not inform us about these road closures. Also, because of this inconvenience we left the late check out free of charge. We apologise for the problems. We hope that you will give us the chance to welcome you again for a real SO/ experience. Warm regards, Juan Francisco Rebollo Front Office Supervisor

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Other web-users rate our hotel

  • 152 reviews 9.2/10 Location
  • 247 reviews 8.8/10 Room
  • 372 reviews 7.9/10 Service
  • 188 reviews 9.1/10 Amenities
  • 102 reviews 9.5/10 Vibe
  • 99 reviews 8.9/10 Wellness Area
  • 90 reviews 7.6/10 Breakfast
  • 81 reviews 8.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.