greet Hotel Darmstadt

What I liked most was the treatment from people working there. The receptionist was friendly and helpful and a special plus to the barkeep who served us a nice, little meal at our late arrival. Much appreciated. But a couple of details - that the music was playing at arrival was okay and it wasn’t that bad, but loud music at breakfast isn’t that nice. And where we were sat it was freezing cold! I wonder if you Germans are a bit obsessed with fresh and chilly air, but we up in the real cold north prefer to leave it outside. Inside, we prefer it warm and cozy, especially at breakfast - which was very good, by the way. But although I think the receptionist said that it was served an hour later on weekends, the info in the rooms said 6:30. I think there were others who got that wrong as well, so perhaps you should think about that? And even more signs showing where the lifts are? Just a few minor details, but it would add greatly to an otherwise nice stay.

Too much noise overall in the hotel. Noisy reception, noisy bar and also a lot of noise in the corridors leading to the rooms. Along with the uncomfortable smell in the lobby I would say that this was one of my most unsatisfying stays in a hotel of the Accor group. Taking into consideration the price quality ratio off course. If it would have been a hotel at 40-50 e a night I could have understood. But the stay was 110 e/night. I will not select the Greet hôtels anymore on the Accor app.

Clean accomondation, satisfying range of foods/options at breakfast, delicious meals. Vegetarian options.

The hotel has a pleasant design, the staff is very kind and helpful.

Hotel rooms fine. Service terrible including front desk. No coordination of dinner. This was before it flooded, no apology, service man just walked in without knocking/waiting.