ibis Styles Darmstadt 3 stars

Customer review rating (ALL Rating) 4.3/5 734 reviews

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Hilpertstrasse 27, 64295 DARMSTADT, Germany

Description

Hotel extras

  • Modern guest lounges with green spaces and pool tables

  • Green outdoor terrace for eating, drinking and relaxing together

  • Only a 20-minute drive to Frankfurt Airport

  • Hotel bar with local wine and beer specialties

  • Environmentally friendly and sustainable interior design

Our accommodation(s)

Hotel location

ibis Styles Darmstadt

Hilpertstrasse 27
64295 DARMSTADT
Germany

GPS:49.86308, 8.6263

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAYLIS

Since we want only the best for our guests and local community, we offer fresh, regional products at Daylis. The menus change seasonally and feature a choice of snacks, salads and hearty meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  734 reviews

Customer review rating 5.0/5

Tanvir A. Families - Confirmed reviews ALL

Housekeeping 10/10 Rezeption 09/10 ich hab keine Willkommensgetränke nicht bekommen Backoffice 10/10 As a quality inspection Manager of a another Hotelpark this is my experienced remark. Keep it up and respect to the teams. 💐

Dear Guest, Thank you for your valuable feedback and for taking the time to share your experience with us. We truly appreciate your insight, especially coming from someone in your role as a Quality Inspection Manager. We are thrilled to hear that you rated our Housekeeping and Backoffice teams 10/10! Your compliments will certainly be passed along to them. We also appreciate your rating of the Reception team, and we apologize for the oversight of not offering you a welcome drink. This was an unfortunate lapse in service, and we’ll make sure to address it to prevent it from happening again. Your professional feedback is incredibly important to us, and we thank you for your respect and encouragement. We look forward to welcoming you back soon and continuing to improve. Kind regards, Huma-Fayza Malik Housekeeping Manager

Customer review rating 4.5/5

Nathalie F. Business - Confirmed reviews ALL

Well located, very clean though noisy and not sound proof enough

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the cleanliness of your room. At the same time, we regret that the noise level and soundproofing affected your stay. Please be assured that we take comments like yours seriously and continuously look for ways to improve our guests’ comfort. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Kind regards, Huma-Fayza Mali Housekeeping Manager

Customer review rating 0.5/5

Sergiu H. Families - Confirmed reviews ALL

We booked for 2 adults and 2 children, while there were only 3 sets of bed item/ (pillows, blankets). There was no hot water at all which is an important breach of essential services. I would not recommend this place to anyone.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn about the inconveniences you experienced during your stay. Please accept our sincere apologies that the room was not properly prepared for four guests upon your arrival. This should not have happened, and we fully understand how frustrating this must have been for you and your family. We are especially concerned to hear about the lack of hot water. Please be assured that this does not reflect our usual standards, as providing essential services and ensuring our guests’ comfort is our highest priority. We are currently reviewing this matter internally to prevent such situations in the future. We deeply regret that your experience led you to feel unable to recommend us. We sincerely hope you might give us another opportunity in the future to provide you and your family with the stay you rightfully expected. Kind regards, Huma-Fayza Malik Housekeeping Manager

Customer review rating 2.0/5

Andrei M. Business - Confirmed reviews ALL

The room was too cold, and there was no thermostat to adjust, so I had to sleep in my clothes. Also, for some reason, there was no black or red tea at breakfast, even though it used to be available.

Dear Guest, thank you very much for taking the time to share your feedback with us. We are very sorry to hear that your room was too cold and that there was no thermostat available to adjust the temperature. This is certainly not the level of comfort we aim to provide, and we will clarify this issue internally to prevent such situations in the future. We also apologize that black and red tea were not available at breakfast as you were used to. Thank you for pointing this out — we will pass this information on to our team to ensure better availability going forward. Thank you again for your honest feedback. We hope to have the opportunity to welcome you again and offer you a more comfortable stay next time. Kind regards Huma-Fayza Akram Housekeeping Maa

Customer review rating 5.0/5

Morten C. Solo - Confirmed reviews ALL

Reception is always very kind.. and you will get your key almost immediately.. rooms are great and very clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Huma-Fayza Malik Housekeeping Manager

Other web-users rate our hotel

  • 320 reviews 8.1/10 Location
  • 679 reviews 6.4/10 Room
  • 522 reviews 8.6/10 Service
  • 22 reviews 7.3/10 WiFi
  • 381 reviews 5.1/10 Comfort
  • 300 reviews 7.5/10 Breakfast
  • 261 reviews 8.1/10 Cleanliness
  • 148 reviews 4.7/10 Food

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