TRIBE Phnom Penh Post Office Square 4 stars

Customer review rating (ALL Rating) 4.6/5 595 reviews

TRIBE Phnom Penh Post Office Square - Image 1
TRIBE Phnom Penh Post Office Square - Image 2
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Description

Hotel extras

  • Urban design lifestyle hotel with co working space

  • 24/7 grab and go options at TRIBE Express

  • Exclusive TRIBE Signature bed that redefines high-end comfort and Kevin Murphy amenities

  • Fitness centre, swimming pool and spa

  • Walking distance from Grand Royal Palace and Wat Phnom Buddhist temple

Our accommodation(s)

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Hotel location

TRIBE Phnom Penh Post Office Square

No 47 Corner ST 01 and ST 94, Village 9 Sangat Wat Phnom, Khan Daun Penh
12021 PHNOM PENH
Cambodia

GPS:11.576815, 104.925407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIBE Express

Non contractual photo

Open 24 hours a day, TRIBE Express serves up nutritious meals, satisfying snacks, refreshing drinks and barista coffee, the menu changing to suit the time of day from your morning caffeine kick to lunchtime salads and evening drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  595 reviews

TripAdvisor Rating  5.0/5  261 reviews

Certificate of excellence 2024

Great hotel overall, helpful staff

Customer review rating 5.0/5

Shane Solo - Confirmed reviews ALL

Very happy stay at Tribe.

Dear Mr. H., Thank you very much for your kind and detailed feedback. We are delighted to hear that you had a great experience at TRIBE Phnom Penh Post Office Square. It is wonderful to know that you found our staff helpful and professional, especially Leap, who assisted you with your bus ticket arrangements. We will be sure to pass along your appreciation to her. We are also pleased that you enjoyed the comfort and convenience of the hotel, from the accommodation and Wi-Fi to the breakfast and overall service. It is gratifying to hear that our sustainable initiatives, such as the towel reuse policy, made a positive impression on you. Your recommendation means a great deal to us, and we are grateful for your support. We hope to have the opportunity to welcome you back in the future for another memorable stay. Thank you once again for sharing your feedback with us. Best regards, Det BONG Room Division Manager

Great Location but Poor Soundproof

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Pros: Great Facilities, interesting design, all-around amenities. Cons: 1) Friendly but not considering staff___we checked in around midnight at 1 am and no heads-up for "toothbrush/shaving kits by request only". Had to call reception and it took another quarter of an hour to have my sanitary kits. 2) Also, I pictured a beautiful scenic view based on where the hotel is at, however, the view is blocked by another skyscraper next to the street. 3) POOR soundproof!! With the beautiful balcony surrounded by two busy roads, the noise just keep coming through the window/balcony doors.

Dear Mr. Z., Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your detailed comments, as they help us understand where we can improve and ensure a better experience for future guests. We are pleased to hear that you enjoyed the great location, our facilities, and the design of the hotel. However, we deeply regret that your stay was impacted by a few areas where we fell short. Regarding your check-in experience, we sincerely apologize for not providing the necessary information about the availability of toothbrush and shaving kits because we focus on sustainability all amenities are set up upon request only. This is certainly something we will review with our front desk team to ensure better communication and efficiency for future arrivals, especially during late hours. We also regret that the scenic view you were hoping for was obstructed by a nearby building. While we cannot control the surrounding development, we do appreciate your feedback and will work to better inform future guests about the view from different room categories. Most concerning is your comment about the noise levels in the room. We understand how disruptive this can be, especially with the busy surroundings. Please be assured that we are looking into potential improvements for soundproofing, as your comfort and rest are our priority. We also appreciate your comments about breakfast. We will work with our culinary team to enhance both the quality and variety of food offerings to better meet the expectations of all guests. Once again, we thank you for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience. Best regards, Det BONG Room Division Manager

AMAZING great location and food 🙌🙌

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The best views, food and beautiful staff rooms are amazing and so clean and modern

Dear Ms. Leeann Janine, Thank you so much for your outstanding review! We are absolutely thrilled to hear that you had such a wonderful stay at TRIBE Phnom Penh Post Office Square. Your kind words about our location, food, and service mean the world to us. We are delighted that you enjoyed the views, the cleanliness and modern design of the rooms, and the overall hospitality provided by our team. It’s especially heartwarming to hear that you felt all of our staff were friendly and amazing—we truly strive to make every guest feel welcomed and well-cared for, and it’s great to know we succeeded. We are also very pleased to hear that you appreciated our sustainable development initiatives, as we are committed to making a positive impact on both our guests and the environment. It was a pleasure having you with us, and we look forward to welcoming you back in the future. Should you need anything for your next stay, please don’t hesitate to reach out. Thank you again for your wonderful feedback and for choosing TRIBE! Warm regards, Det BONG Room DIvision Manager

Decent Stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

No next level upgrade for Platinum member, asked counter staff and she said my room was the highest available already. Clearly not properly trained. My room at the corner had intermitten internet connectivity. Old timer staff still provided personable service with a smile, but the newer staff weren't up to scratch.

Dear Mr. Clayton, Thank you for your feedback regarding your recent stay at TRIBE Phnom Penh Post Office Square. We appreciate your honest insights and are genuinely sorry to hear that your experience did not meet your expectations, especially as a valued Gold member of our ALL – Accor Live Limitless loyalty program. I apologize for the misunderstanding regarding room upgrades and the intermittent internet connectivity you experienced. We strive to provide all our guests, particularly our loyal members, with the highest level of service and accommodations. Your comments about staff training have been noted, and we will address this to ensure our team is better equipped to assist our guests in the future. We are pleased to hear that some of our longer-tenured staff provided personable service, and we are committed to maintaining that level of hospitality across our entire team. Your feedback on the breakfast spread and WiFi issues will be taken seriously as we continuously seek to enhance our offerings. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide an experience worthy of a higher rating. If there is anything further you would like to discuss, please don’t hesitate to reach out. Warm regards, Det BONG Room Division Manager

Very nice hotel

Customer review rating 5.0/5

John Business - Confirmed reviews ALL

Great!! Excellent service, very nice and clean rooms.

Dear Mr.John, Thank you for taking the time to share your experience at TRIBE Phnom Penh Post Office Square. We are delighted to hear that you had such a positive stay with us. Your feedback regarding our excellent service, clean accommodations, and enjoyable breakfast is greatly appreciated. We strive to provide our guests with the highest level of comfort and satisfaction, and it’s rewarding to know we succeeded during your visit. We are particularly pleased to hear that Leap contributed to your overall experience. We will ensure your kind words are passed along to him, as our team members take great pride in delivering exceptional service. Your recognition of our sustainable development initiatives is also noteworthy, as we are committed to making a positive impact in our community. It’s wonderful to see our efforts resonate with our guests. Thank you for your recommendation of our loyalty program, and for choosing to book through the Accor ALL App. We look forward to welcoming you back in the future and hope your next stay will be just as enjoyable. Safe travels, and please do not hesitate to reach out if there is anything we can assist you with for your next visit. Warm regards, Det BONG Room Division Manager

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Other web-users rate our hotel

  • 331 reviews 9.6/10 Location
  • 415 reviews 8.4/10 Room
  • 560 reviews 9.5/10 Service
  • 11 reviews 9.2/10 WiFi
  • 292 reviews 9.8/10 Vibe
  • 223 reviews 8.8/10 Food
  • 183 reviews 9.1/10 Amenities
  • 145 reviews 9.7/10 Cleanliness

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