Novotel Phnom Penh BKK 1 4 stars

Customer review rating (ALL Rating) 4.6/5 493 reviews

Best price
guarantee
Novotel Phnom Penh BKK 1 - Image 1
Novotel Phnom Penh BKK 1 - Image 2
Novotel Phnom Penh BKK 1 - Image 3
Novotel Phnom Penh BKK 1 - Image 4
Street 51 corner street 294, Boeung Keng Kang 1, 120102 PHNOM PENH, Cambodia

Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Telephone
Fax +855 23 900 001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  493 reviews

Customer review rating 4.5/5

Nils T. Solo - Confirmed reviews ALL

The Novotel is a very good value for a stay in Phnom Penh: modern rooms, stunning views, excellent breakfast and nice staff.

Dear Nils T., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you very much for taking the time to share your feedback and for your positive rating. We are delighted to know that you found our hotel to be good value, and that you enjoyed the modern rooms, stunning views, breakfast, and the friendliness of our team. Your kind comments are truly appreciated and will be shared with our colleagues. At the same time, we sincerely apologize for the inconvenience caused by the Wi-Fi connection disconnecting during your stay. This is certainly not the experience we aim to provide, and your feedback has been shared with our technical team for review and improvement. Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back and providing an even smoother experience on your next visit. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Masami O. Business - Confirmed reviews ALL

very good throughout my stay.

Dear Masami O., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us and that you found our services satisfactory. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Marie-claire M. Solo - Confirmed reviews ALL

Great location great staff

Dear Marie-Claire M., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you very much for taking the time to share your feedback following your recent stay with us. We are sorry to learn that you experienced difficulties linking your membership number to your reservation and using your points during the booking process. Please accept our sincere apologies for this inconvenience. Your comments have been shared with our team, as this is certainly not the experience we aim to deliver, especially for our valued loyalty members. We also appreciate your feedback regarding breakfast variety. Your suggestion for more Western options, including muesli, salads, and a wider selection of fruits, is well noted and has been shared with our culinary team for review and improvement. Thank you as well for your comments on our sustainability initiatives. We remain committed to enhancing our efforts and communicating them more clearly to our guests. We truly value your feedback, as it helps us improve both our services and our loyalty experience. Should you plan to stay with us again, please do not hesitate to contact us directly—we would be delighted to assist and ensure a smoother experience. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.5/5

Shivaji D. Families - Confirmed reviews ALL

Great staff esp at executive lounge ms liza kim

Dear Shivaji D., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our staff, breakfast, and amenities. Special thanks for recognizing Ms. Liza Kim; she will be pleased to know her efforts made a positive impact on your experience. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.0/5

Muhammad A. Solo - Confirmed reviews ALL

Satisfactory and personal level of services.

Dear Muhammad A., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for sharing your feedback and for rating your stay with us. We are pleased to know that you found the level of service satisfactory and personal, which is very important to us. At the same time, we regret that your experience with Accor’s loyalty programme did not fully meet your expectations. Your comments are valuable and help us understand where we can improve, both in service delivery and in better communicating the benefits of our loyalty programme. We hope to have the opportunity to welcome you back and provide an even more rewarding experience on your next visit. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Other web-users rate our hotel

  • 248 reviews 9.8/10 Location
  • 332 reviews 8.2/10 Room
  • 512 reviews 9.7/10 Service
  • 9 reviews 6.7/10 WiFi
  • 191 reviews 9.7/10 Vibe
  • 182 reviews 9/10 Food
  • 124 reviews 9.5/10 Cleanliness
  • 110 reviews 8.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Phnom Penh

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.