Novotel Phnom Penh BKK 1 5 stars

Customer review rating (ALL Rating) 4.6/5 634 reviews

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Novotel Phnom Penh BKK 1 - Image 1
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Street 51 corner street 294, Boeung Keng Kang 1, 120102 PHNOM PENH, Cambodia

Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Telephone
Fax +855 23 900 001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  634 reviews

Customer review rating 4.5/5

Marie B. Families - Confirmed reviews ALL

Comfortable stay with modern rooms. The friendly and helpful staff were a standout.

Customer review rating 4.5/5

Kirk F. M. Couples - Confirmed reviews ALL

Excellent Location and Friendly Staff. A great place to stay in Phnom Penh.

Customer review rating 4.0/5

Wee K. A. Business - Confirmed reviews ALL

Comfortable stay But air con leaking and shower is unable to drain normally causing overflow of water to the room

Dear Wee K. A., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your feedback regarding your recent stay. I am pleased to hear that you found your stay comfortable. However, I apologize for the inconvenience caused by the air conditioning leak and the shower drainage issue. Your comments will be reviewed to ensure a better experience for future guests. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Gary D. Solo - Confirmed reviews ALL

The location is really incredible, coffee shops and interesting shops all around, and easy to the riverside also in 10 mins. The team were amazing, starting with Liza who was already in touch before I stayed, very nice and Kim in the club lounge, amazing service and they were always smiling and nothing was too much trouble. The lounge is great and I was very recognised for being platinum. Also at reception Sam Sopheap was great and Daxy, and always helping me was Siklyn Sin, such a sweet person. A big thanks also to the maid in the bedroom, such a great job and always happy, her name was Sreymey, a credit to the hotel she was wonderful.

Dear Gary D., Greetings from Novotel Phnom Penh BKK 1| Cambodia Thank you very much for your kind words regarding your recent stay at our hotel. We are thrilled to learn that you found our location convenient and the surrounding area vibrant with various coffee shops and interesting shops. It is equally gratifying to hear that our team members, including Liza, Kim, Sam Sopheap, Mary, Siklyn Sin, and Sreymey, made a positive impression on you with their exceptional service and warm demeanor. Recognition of our loyal guests, such as yourself, is a priority for us, and we are pleased to know that you felt valued during your time in our club lounge. Your feedback is greatly appreciated, and it motivates us to continue providing outstanding service to all our guests. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.5/5

Kevin P. Business - Confirmed reviews ALL

Overall a very pleasant stay

Dear Kevin P., Greetings from Novotel Phnom Penh BKK 1| Cambodia Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to know that you were satisfied with the cleanliness and truly appreciate your kind recognition of Sophana — we will be sure to share your compliments with him. At the same time, we sincerely thank you for your comments regarding the breakfast experience. We regret that certain items, such as the cereals and Eggs Benedict, did not meet your expectations. Your feedback has been shared with our culinary team to ensure better quality, presentation, and consistency moving forward. Thank you once again for your valuable input, and we look forward to welcoming you back for an even better experience. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager .

Other web-users rate our hotel

  • 351 reviews 9.8/10 Location
  • 436 reviews 8.2/10 Room
  • 724 reviews 9.6/10 Service
  • 11 reviews 8.7/10 WiFi
  • 256 reviews 8.8/10 Food
  • 254 reviews 9.4/10 Vibe
  • 176 reviews 9.4/10 Cleanliness
  • 154 reviews 8.3/10 Breakfast

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