Novotel Phnom Penh BKK 1 5 stars

Customer review rating (ALL Rating) 4.6/5 607 reviews

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Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  607 reviews

Customer review rating 5.0/5

Rosalie M. Solo - Confirmed reviews ALL

EVERYONE went out of their to help with everything!

Dear Rosalie M., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind words regarding our service. It is gratifying to know that our team went above and beyond to assist you during your stay. We appreciate your recognition and look forward to welcoming you back in the future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Shankar K. Business - Confirmed reviews ALL

Amazing team at Novotel and always been a pleasure to be back here. They remember every specific request which makes it so pleasant to be back here.

Dear Shankar K., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind words regarding our team and the comfort you experience during your stays. We strive to provide personalized service and it is rewarding to hear that our efforts have made your visits enjoyable. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Siu M. F. L. Business - Confirmed reviews ALL

breakfast is the best

Dear Siu M. F. L., Greetings from Novotel Phnom Penh BKK 1| Cambodia Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed our excellent location and the breakfast offerings. Your satisfaction is greatly appreciated, and we hope to welcome you back soon. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.0/5

Pierre M. Couples - Confirmed reviews ALL

New hotel, well located in BKK1, good facilities (pool, gym, spa, restaurant, sky bar, etc.), great staff

Dear Pierre M., Greetings from Novotel Phnom Penh BKK 1| Cambodia Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities and found our staff to be great. Your kind words motivate us to continue providing excellent service. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.5/5

Rebecca G. Families - Confirmed reviews ALL

There is one improvement I could suggest, housekeeping. We could see the staff were doing their best and this is no reflection on them more that there may need to be additional staff. We had a three night stay and not once was our room attended too.

Dear Rebecca G., Greetings from Novotel Phnom Penh BKK 1| Cambodia Thank you very much for your kind feedback and for your generous comments about our team — it truly means a lot to all of us. At the same time, we sincerely apologize for the inconsistency in housekeeping service during your stay. Upon review, we understand that on one occasion the service was declined, while on another day the room was serviced as usual. However, we fully recognize that the overall experience did not meet your expectations. Your feedback has been shared with our team to reinforce clearer communication and consistency in room servicing moving forward. Thank you again for your valuable comments, and we truly hope to welcome you back for an even better experience. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Other web-users rate our hotel

  • 339 reviews 9.8/10 Location
  • 425 reviews 8.4/10 Room
  • 699 reviews 9.6/10 Service
  • 11 reviews 8.7/10 WiFi
  • 249 reviews 9.5/10 Vibe
  • 173 reviews 9.5/10 Cleanliness
  • 149 reviews 8.6/10 Breakfast

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