Novotel Phnom Penh BKK 1 4 stars

Customer review rating (ALL Rating) 4.7/5 518 reviews

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Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  518 reviews

Customer review rating 4.5/5

Kefli A. G. Friends - Confirmed reviews ALL

Good location..Friendly staff..Above Eleven Restaurant is just awesome and breathtaking..Will definitely comeback. Highly recommended.

Dear Kefli A. G., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your generous feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, and the experience at Above Eleven Restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.5/5

Paul M. Solo - Confirmed reviews ALL

I had such a wonderful stay in January. I was in town for work for 10 nights and the Novotel became like home. Incredible staff, including Liza in the Executive Lounge who was so incredible friendly and warm, Heng in the restaurant who went above and beyond every day to make coffee and his big smile made me feel so welcome, and Chanpichmonichka who has been exceptional in creating an opportunity for our organisation to swap where we have always stayed. Thank you for your wonderful service and hospitality.

Dear Paul M., Greetings from Novotel Phnom Penh BKK 1| Cambodia Thank you very much for taking the time to share such wonderful feedback following your recent stay with us. We are truly delighted to know that your 10-night stay felt like home and that our team contributed positively to your experience. Your kind words about Liza in the Executive Lounge, Heng in the restaurant, and Chanpichmonica are sincerely appreciated and have been shared with them and the wider team. They will be very pleased to know they made your stay so memorable. We also thank you for your valuable comments regarding housekeeping service. Please accept our apologies for the inconvenience you experienced. Daily housekeeping is not intended to be reduced without guest preference, and we regret that this was not delivered consistently during your stay. Your feedback has been shared with our housekeeping team to ensure clearer communication and improved follow-up moving forward. Once again, thank you for your kind recommendation and constructive feedback. We truly hope to have the pleasure of welcoming you back again in the future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.0/5

Ratikarn Y. Business - Confirmed reviews ALL

Great location, comfy bed

Customer review rating 4.5/5

Patrick S. F. C. Business - Confirmed reviews ALL

This should be my 5 or 6th stays at this same property since their openings

Dear Patrick S. F. C., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you very much for taking the time to share your wonderful feedback and for your continued loyalty to our hotel. We are truly delighted to know that this has been your fifth or sixth stay with us and that you consistently enjoy a comfortable stay and the warm service provided by our team. We sincerely appreciate your constructive comments regarding our sustainability initiatives, particularly your feedback on the toothpaste packaging. While our current amenities follow Novotel brand sustainability guidelines, your suggestion for a slightly larger toothpaste size has been shared with our management and brand teams for consideration, as we continuously seek ways to balance sustainability with guest comfort. We also thank you for your feedback regarding booking and payment methods. Your suggestion to consider additional guarantee options at the time of reservation has been noted and shared with the relevant teams for future review. Once again, thank you for your kind words and for being a valued ALL Platinum member. We truly look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 4.5/5

Carla S. Business - Confirmed reviews ALL

Would stay again

Dear Carla S., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind words regarding your stay with us. We are delighted to hear that you appreciated our location and the service provided by our staff. We look forward to welcoming you back in the future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Other web-users rate our hotel

  • 260 reviews 9.8/10 Location
  • 341 reviews 8.2/10 Room
  • 534 reviews 9.7/10 Service
  • 9 reviews 6.7/10 WiFi
  • 198 reviews 9.7/10 Vibe
  • 129 reviews 9.5/10 Cleanliness
  • 115 reviews 8.4/10 Breakfast

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