Novotel Phnom Penh BKK 1 5 stars

Customer review rating (ALL Rating) 4.7/5 744 reviews

Novotel Phnom Penh BKK 1 - Image 1
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Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

Book this hotel
Room 1

Make time to connect with your family, friends or a colleague in a shared space offering 2 single beds, a spacious workstation, and an abundance of natural light to expand the 27sqm living area. Connection rooms available.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Make time connect with your family, friends or colleague in a shared space offering 2 single beds, a spacious workstation, and abundance of natural light to expand the 27sqm living area.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

The intuitive contemporary design of this 27aqm room make it a home a way from home. Enjoy captivating River View, free Wi-Fi, a 55" TV and open plan living space complete with a sofa bed.

  • Views:

    River side

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

Lending more room to feel at home, this 34sqm room offers a relaxing retreat after a fun day of exploration or productive meetings. Rest is assured with a King bed, refreshing rain shower, essential toiletries, tea & coffee and panoramic city views.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

The intuitive design of this room makes it easy for you to balance business and pleasure. The 27sqm open-plan room is furnished with a King bed, a living space with seating and a versatile dining or workspace. With access to the Executive Lounge.

  • Views:

    City View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

Business or pleasure, you've made the right choice. This 27sqm room offers 2 crisp single beds, floor to ceiling windows, and a large workspace so you can connect with family, friends or colleagues. Also, take time to visit the Executive Lounge.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

Each moment counts in our spacious 45sqm Suite equipped with everyday comforts and little extras to make you feel like a VIP. Sip machine brewed coffee, soak in the bath or take time to enjoy the river views, Lounge access and connecting rooms avail.

  • Views:

    River side

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 254 rooms
  • 2 rooms for people with reduced mobility
  • 12 family rooms
  • 52 connecting rooms
  • 253 non-smoking rooms
  • 28 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Breakfast à la carte
  • Room service

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Play area
  • Tourist guide for families

Well-being

Outdoor unheated pool

  • Outside
  • On site

In Balance by Novotel

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

Outdoor parking

GPS:11.55348, 104.92628

Parking information

  • On site
  • Outdoor parking
  • Private
  • 20 parking spaces

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Cooking style
International
Capacity
150
Accessibility
Accessible service
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 22.55 € 25 USD

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

KAIXO

Kaixo is a cozy café that opens from 6:30 to 23:30, offering freshly brewed coffee and tea - perfect for a relaxing break or business meetings. In the evening, it transforms into a lively bar with refreshing cocktails and mocktails.

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Kaixo is a cozy café that opens from 6:30 to 23:30, offering freshly brewed coffee and tea - perfect for a relaxing break or business meetings. In the evening, it transforms into a lively bar with refreshing cocktails and mocktails.

Make a big splash, take a dip or simply unwind poolside. Forget everything and make time to unwind in our energising outdoor pool area located on level 5. Nestle in one of our sun loungers with an ice-cold drink, or enjoy a snack from Rosemary Pool Bar.

Make time for your fitness routine during your stay. Our In Balance by Novotel Fitness Centre will help maintain your equilibrium and help you stay in shape. Recharge your energy using our training equipment: cardio, weight training & stretching mats.

Bodia Spa offer fine aromatic spa treatments with perfume of natural herbs to awaken your senses and leave you feeling re-energized. Whether with a massage, or a beauty treatment.

Book

Say 'I do' to your nuptials at Novotel. With versatile venues; a Pool Deck, and an indoor Function Hall, there's a package to suit your wedding style. Always by your side, our specialists will take care of every detail along the planning journey.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  744 reviews

Customer review rating 4.0/5

Andrea R. Business - Confirmed reviews ALL

Dear Mr. Andrea R., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your feedback regarding your recent stay at Novotel Phnom Penh BKK 1. We are pleased to hear that you appreciated our excellent location and cleanliness. We value your commendation of our front desk staff, particularly SOPHEAP, who promptly addressed your concerns about the air conditioning issue. We strive to ensure our guests' comfort and satisfaction, and your comments will help us improve our service. Thank you once again for your review, and we look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Andrew G. Couples - Confirmed reviews ALL

Dear Mr. Andrew G., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff friendly and helpful. It is wonderful to know that you appreciated the room and the facilities. We look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Seema P. Couples - Confirmed reviews ALL

Dear Ms. Seema P., Greeting from Novotel Phnom Penh BKK 1 I Cambodia. Thank you for your kind words and for being a loyal guest at Novotel Phnom Penh BKK 1. We are delighted to hear that you enjoyed your stay and appreciated our staff, service, and rooftop bar. We look forward to welcoming you back for another relaxing staycation. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 1.5/5

Tan G. N. Business - Confirmed reviews ALL

Dear Tan Quyen N., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your feedback. We sincerely apologize for the error in spelling your name. Attention to detail is important to us, and we appreciate you bringing this to our attention. We will ensure to improve on this in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Ping F. L. Couples - Confirmed reviews ALL

Dear Ping F. L., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding your recent stay at Novotel Phnom Penh BKK 1. We are delighted to hear that you received a warm welcome from our attentive staff and appreciated our central location. Your observation regarding the washbasin's placement has been noted, and we understand how this may present an inconvenience. We appreciate your comments as they help us improve our services. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Dear Mr. Ragushankar K., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind feedback regarding our location and the breakfast service led by Mr. Eric. It is gratifying to know that our team made a positive impression on your stay. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.0/5

Andrea R. Business - Confirmed reviews ALL

I want to especially commend your front desk staff. I was initially put in a room in which the AC was broken/could not moderate. It took me three visits from various staff to convince them that it was actually broken (which is why only an 8) but one SOPHEAP understood the problem he moved quickly to put me in another room and ensure that I was comfortable.

Dear Mr. Andrea R., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your feedback regarding your recent stay at Novotel Phnom Penh BKK 1. We are pleased to hear that you appreciated our excellent location and cleanliness. We value your commendation of our front desk staff, particularly SOPHEAP, who promptly addressed your concerns about the air conditioning issue. We strive to ensure our guests' comfort and satisfaction, and your comments will help us improve our service. Thank you once again for your review, and we look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Andrew G. Couples - Confirmed reviews ALL

Staff were friendly and helpful, the room was great, good range of facilities

Dear Mr. Andrew G., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff friendly and helpful. It is wonderful to know that you appreciated the room and the facilities. We look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Seema P. Couples - Confirmed reviews ALL

Frequent guest of Novotel BKK! Our favourite staycation spot in Phnom Penh. Amazing staff and service, perfect location, and always a pleasure of stay and enjoy some drinks and their view from the rooftop bar! Thanks Novotel Team!

Dear Ms. Seema P., Greeting from Novotel Phnom Penh BKK 1 I Cambodia. Thank you for your kind words and for being a loyal guest at Novotel Phnom Penh BKK 1. We are delighted to hear that you enjoyed your stay and appreciated our staff, service, and rooftop bar. We look forward to welcoming you back for another relaxing staycation. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 1.5/5

Tan G. N. Business - Confirmed reviews ALL

Everything is great. But why are you spelling my name incorrectly?

Dear Tan Quyen N., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your feedback. We sincerely apologize for the error in spelling your name. Attention to detail is important to us, and we appreciate you bringing this to our attention. We will ensure to improve on this in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Ping F. L. Couples - Confirmed reviews ALL

We received a warm welcome at the hotel. The staff were friendly, cheerful, and attentive. The hotel is in the heart of the city, making it easy to get around, with restaurants and spas nearby. My only minor comment is that the washbasin is located outside the toilet, which can be a little inconvenient.

Dear Ping F. L., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding your recent stay at Novotel Phnom Penh BKK 1. We are delighted to hear that you received a warm welcome from our attentive staff and appreciated our central location. Your observation regarding the washbasin's placement has been noted, and we understand how this may present an inconvenience. We appreciate your comments as they help us improve our services. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Tsz Y. N. Business - Confirmed reviews ALL

Service is excellent

Dear Mr.Tsz Y. N., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding our service level. We appreciate your comments about the lobby area, and I will ensure that your observations are noted for future considerations. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Scott R. Business - Confirmed reviews ALL

Reception, porters and f&b staff were extremely helpful during my stay going out of their way to offer any assistance they could

Dear Mr. Scott R., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding our excellent location and the helpfulness of our staff. We are delighted to hear that our team made your stay enjoyable and provided the assistance you needed. Your kind words will be shared with them. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Kwang Y. T. Business - Confirmed reviews ALL

It makes me feel very welcomed when staff greet me by name, and seeing familiar faces over time makes it feel like meeting old friends. Special mention to Monika, Marina, Lulu, Lisa, Nyny and in truth, so many others but I can't remember all the names. Looking forward to the next stay!

Dear Mr. Kwang Y. T., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding our friendly staff. We are delighted to hear that you felt welcomed and appreciated the personal touches during your stay. Our team is dedicated to creating a warm atmosphere for our guests, and your recognition of their efforts is truly valued. We look forward to welcoming you back on your next visit. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Kevin P. Solo - Confirmed reviews ALL

Liked the new set up for All Accord Members breakfast area. Staff as usual were excellent. Room servicing was 10/10. Breakfast still requires some small attention

Dear Mr. Kevin P., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding our location, staff service, and room servicing. We are pleased to hear that you enjoyed the new breakfast area for All Accord Members. Your suggestions for breakfast improvements are appreciated and will be considered for future enhancements. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Patrick K. Business - Confirmed reviews ALL

Friendly

Dear Mr. Patrick K., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found your experience comfortable and appreciated our friendly service. We hope to welcome you back in the future for another enjoyable visit. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Sundarraj D. Business - Confirmed reviews ALL

Let me start with the staff. They were welcoming, helpful, and friendly. I came with my colleagues, and since we arrived early, the team kindly accommodated our request for early check-in. This was a great help, as it allowed us to have some work discussions in private. The food was great, and the facilities were comfortable. The only thing I missed was a shaving kit, as I had forgotten to bring my shaving foam and couldn’t find one in the bathroom. Overall, it was a pleasant experience, thanks especially to the helpful and accommodating staff.

Dear Mr. Sundarraj D., Greeting from Novotel Phnom Penh BKK1 I Cmbodia. Thank you for taking the time to share your positive feedback regarding your recent stay at Novotel Phnom Penh BKK 1. We are delighted to hear that you enjoyed our great location and found our staff to be welcoming and helpful. It is always our goal to provide exceptional service, and it is gratifying to know that our team was able to assist you with your early check-in request. We appreciate your comments on the comfort of our facilities and the quality of our food. Regarding your mention of the shaving kit, we apologize for any inconvenience caused. Our bathrooms are equipped with standard amenities, and we appreciate your understanding. Thank you once again for your kind words. We hope to welcome you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Michael J. Solo - Confirmed reviews ALL

Fantastic hotel, amazing staff, so helpful, superb location, will definitely return here.

Dear Mr. Michael J., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our staff helpful and enjoyed our superb location. We look forward to welcoming you back for another beautiful stay. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Colin P. Business - Confirmed reviews ALL

I have stayed at Novotel Phnom Penh several times this year. The rooms are comfortable and it is a convenient location near the centre of the city. The staff are great, always with a warm greeting and smile.

Dear Colin P., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our rooms comfortable and our staff welcoming. Your continued patronage is greatly appreciated, and we look forward to serving you again soon. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Andrewjames P. Couples - Confirmed reviews ALL

The whole stay was a great experience, would happily recommend the hotel!

Dear Mr. Andrewjames P., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed our location, friendly staff, and breakfast options. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Siv R. Families - Confirmed reviews ALL

Really enjoyed our stay, the bed is super comfortable, the dinner is nice, breakfast is wonderful variety of food, love the fresh juice! The movie night was amazing, we got some cotton candy for our kid, if the hotel has playground or kids club would be wonderful. The staff are the plus, they all nice and kind, really enjoyed to served us, made us feel welcome and feel like home!!

Dear Siv R., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort of your bed, the variety of food at breakfast, and the movie night experience. It is rewarding to know that our staff made you feel welcome and at home. We appreciate your suggestion regarding a playground or kids club, as we continually seek to enhance our offerings for families. Thank you for choosing Novotel Phnom Penh BKK 1, and we look forward to welcoming you again in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Samir M. R. Business - Confirmed reviews ALL

The hotel is located in an amazing spot with a lot of eateries a one minute walk away.

Dear Samir M. R., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind remarks regarding our hotel’s prime location. We are delighted to hear that you enjoyed the nearby dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Amila M. Couples - Confirmed reviews ALL

All staff very friendly

Dear Amila M., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind words regarding our friendly staff. It is always a pleasure to hear that our team has made a positive impact on your stay. We look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 5.0/5

Kien T. B. Solo - Confirmed reviews ALL

Everything is perfect for the stay with affortable price

Dear Kien T. B., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location to be ideal and appreciated the value we provide. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Customer review rating 4.5/5

Padinjarakarot K. S. Business - Confirmed reviews ALL

Breakfast was good. I am from India and had choice of food to have.

Dear Mr. Padinjarakarot K. S., Greeting from Novotel Phnom Penh BKK1 I Cambodia. Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the variety of breakfast options available. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Phearom So Front Office Manager Novotel Phnom Penh BKK 1

Other web-users rate our hotel

  • 432 reviews 9.8/10 Location
  • 510 reviews 8.4/10 Room
  • 949 reviews 9.8/10 Service
  • 9 reviews 7.1/10 WiFi
  • 328 reviews 9.3/10 Food
  • 280 reviews 9.7/10 Vibe
  • 208 reviews 9.4/10 Cleanliness
  • 191 reviews 8.9/10 Breakfast

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