Novotel Phnom Penh BKK 1 5 stars

Customer review rating (ALL Rating) 4.7/5 690 reviews

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Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

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Room 1

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  690 reviews

Customer review rating 4.5/5

Paul M. Business - Confirmed reviews ALL

Dear Paul M., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your wonderful review and for once again choosing us as your second home. We are truly delighted to know that you and your group had another memorable stay with us. Your kind recognition of our team, especially Channdara, Liza, Sopheap, and Kim Leang, means a great deal. We will be sure to share your compliments with them—they will be thrilled to know they made your visit so special. We also appreciate your feedback regarding the breakfast selection and WiFi. Your comments have been shared with the relevant teams as we continue working to enhance these areas for an even better guest experience. We noticed that you were not offered a room upgrade during your stay. As upgrades are subject to availability, we sincerely apologize that we were unable to extend this benefit on this occasion. Thank you again for your continued loyalty and support. We look forward to welcoming you back to your home away from home very soon. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 2.5/5

Satish P. Families - Confirmed reviews ALL

Dear Satish P., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for taking the time to share your feedback. We are pleased to know you enjoyed our convenient location and that our Front Desk team made a positive impression with their friendly and helpful service. We sincerely apologize that your accommodation did not meet your expectations. We understand that the open bathroom concept was not suitable for your preferences, and we regret the inconvenience this caused. Please note that our hotel also offers different room categories with separate bathrooms, providing greater privacy and comfort, and we would be delighted to recommend one of these room types for your next visit. We also apologize for the cigarette odor in the corridor and for the inconvenience of having to change rooms. Your comments have been shared with the relevant teams for immediate follow-up and improvement. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable and comfortable stay. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Le H. Families - Confirmed reviews ALL

Dear Le H., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed the service provided by our reception and food and beverage teams. Your appreciation motivates us to continue delivering exceptional experiences to all our guests. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Bruno S. Business - Confirmed reviews ALL

Dear Bruno S., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for sharing your positive experience with us. We are delighted to know that our convenient location and welcoming staff contributed to your enjoyable stay. We look forward to welcoming you back for your next visit. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 3.5/5

Hui J. C. Business - Confirmed reviews ALL

Dear Hui J. C., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback and continuously strive to enhance our guests' experiences. We hope to provide an exceptional visit during your next stay with us. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Other web-users rate our hotel

  • 394 reviews 9.8/10 Location
  • 488 reviews 8.4/10 Room
  • 830 reviews 9.7/10 Service
  • 9 reviews 7.8/10 WiFi
  • 285 reviews 9/10 Food
  • 268 reviews 9.7/10 Vibe
  • 197 reviews 9.6/10 Cleanliness
  • 171 reviews 8.4/10 Breakfast

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