Novotel Phnom Penh BKK 1 4 stars

Customer review rating (ALL Rating) 4.6/5 471 reviews

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Novotel Phnom Penh BKK 1 - Image 1
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Street 51 corner street 294, Boeung Keng Kang 1, 120102 PHNOM PENH, Cambodia

Description

Hotel extras

  • Gateway to Phnom Penh, and just a 5-minute walk to Independence Monument or Langka Lane

  • Modern rooms with river or city view Phnom Penh, natural lights from full-heights windows

  • Affordable all day dining at Makila restaurant, enjoy the international and local cuisine

  • Host up to 350 guests in ballroom or 150 guests in meeting rooms with full-heights windows

  • Few minutes to riverside area to enjoy the sunset, visit Royal Palace or National Museum.

Our accommodation(s)

Hotel location

Novotel Phnom Penh BKK 1

Street 51 corner street 294, Boeung Keng Kang 1
120102 PHNOM PENH
Cambodia

GPS:11.55348, 104.92628

Telephone
Fax +855 23 900 001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAKILA RESTAURANT

Discover Makila, our signature all-day dining restaurant. Enjoy affordable, flavorful dishes crafted by our talented chef-perfect for lunch, dinner, or our signature seafood buffet experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  471 reviews

Customer review rating 4.5/5

David W. Friends - Confirmed reviews ALL

All 100%, but didnt like the bathroom setup (not private from Bed), this would stop be returning

Dear David W., Greetings from Novotel Phnom Penh BKK 1 | Cambodia. Thank you very much for sharing your feedback with us. We truly appreciate your positive rating overall and your honest comments regarding the bathroom layout. We sincerely regret that the open bathroom concept did not meet your expectations. Kindly allow us to share that our Deluxe Rooms and Executive Suites feature fully separate and private bathrooms, which may be more comfortable for your preference. Should you choose to stay with us again, we would be more than happy to arrange one of these room categories for you. Your feedback is highly valued and has been shared with our management team for consideration. We truly hope to have another opportunity to welcome you back and provide you with a more enjoyable experience. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Phuong M. Business - Confirmed reviews ALL

* The hotel is very conveniently located — in BKK 1, close to restaurants, bars, shops, and just a short ride or walk to many of Phnom Penh’s central areas. That makes it easy for both sightseeing and dining out. * Hotel staff are often described as friendly and helpful, which helps when you need assistance, or late-night transport (e.g. via Grab), or local guidance. * Amenities like a gym, pool, spa, and a decent hotel restaurant make it a comfortable stay if you want to relax onsite

Customer review rating 4.5/5

See K. H. Friends - Confirmed reviews ALL

The hotel is well located within the city and easy access to places of interest. The room is huge and modern. Will definite come back to stay whenever travel to Phnom Penh.

Dear See K. H., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our excellent location and the spacious, modern room. We look forward to welcoming you back during your next visit to Phnom Penh. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 2.0/5

Sheryl S. P. Business - Confirmed reviews ALL

The air conditioning did not work for most of the day we stayed. It was very uncomfortable

Dear Sheryl S. P., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort caused by the air conditioning and the room size. Your comments are valuable, and we will take them into consideration to enhance our guests' experiences in the future. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Customer review rating 5.0/5

Weerasarut P. Business - Confirmed reviews ALL

After staying here for a total of 60 days, I can say that this hotel is new, clean, and considerate of nature and the environment (e.g., wooden toothbrushes, paper toothpaste packets, reusable drinking water bottles, and a minimal use of plastic). It's also conveniently located in the heart of the city, making it easy to get around. There are plenty of restaurants both inside and around the hotel to choose from. Every member of staff, from the valets, bellhops, receptionists, and even the housekeeping staff, is friendly, smiling, and ready to help. I'll definitely stay here again.

Dear Weerasarut P., Greetings from Novotel Phnom Penh BKK 1| Cambodia. Thank you for sharing your thoughtful feedback regarding your recent stay at our hotel. We are delighted to hear that you appreciated our commitment to sustainability and environmental care through initiatives such as wooden toothbrushes and reusable drinking water bottles. It is also wonderful to know that you found our location convenient and enjoyed the variety of dining options available both within the hotel and nearby. Our team takes great pride in delivering exceptional service, and your kind words about our staff will certainly motivate them further. We look forward to welcoming you back on your next visit to Phnom Penh. Warm regards, Natalie Baumanis Guest Experience & Brand Quality Manager

Other web-users rate our hotel

  • 222 reviews 9.8/10 Location
  • 298 reviews 8.6/10 Room
  • 468 reviews 9.8/10 Service
  • 9 reviews 6.7/10 WiFi
  • 175 reviews 9.8/10 Vibe
  • 117 reviews 9.5/10 Cleanliness
  • 98 reviews 8.2/10 Breakfast
  • 32 reviews 9.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.