Raffles Hotel Le Royal 5 stars

Customer review rating 4.6/5 1,018 reviews
Raffles Hotel Le Royal
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Hotel extras

  • 5 minutes away from tourist attractions

  • 24-hour Butler service

  • Offers Hotel Historical Tour

  • Iconic restaurant and bar

  • Offers Royal Khmer Cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Outdoor playground for childrenPaying
  • Air conditioned
  • Shoe shine machine
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Golf (Nearby)
  • Tennis (Nearby)
  • Other sports activities
Catering
  • 3 restaurant(s)
  • 2 bar(s)
Business services
  • 9 meeting room(s)
  • Congresses/conventions
Information message

No shows will be subject to a penalty.

Hotel location

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh
Sangkat Wat Phnom

phnom penh
cambodia

Tel: +85523981888

Fax: (+855)23981168

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHNOM PENH INTERNATIONAL APT   At 10km / 6 miles

GPS :11.576354, 104.918079

Our accommodations

Raffles Hotel Le Royal showcases Cambodian charm and elegance. Each of the spacious 175 guestrooms, apartments and suites are tastefully appointed with Cambodian objet d'art style furnishings. Interconnecting rooms are available on request.

State Room King

  • Max. number of persons: 3
  • Area: From 33
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

State Room Double

  • Max. number of persons: 2
  • Area: From 33
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

State Room King Pool View

  • Max. number of persons: 3
  • Area: From 33
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

State Room Twin Pool View

  • Max. number of persons: 2
  • Area: From 33
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark King

  • Max. number of persons: 4
  • Area: From 34
  • Views: Garden side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Room King Pool View

  • Max. number of persons: 2
  • Area: From 34
  • Views: Pool side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Room Twin Pool View

  • Max. number of persons: 2
  • Area: From 48
  • Views: Pool side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Room Twin Garden View

  • Max. number of persons: 3
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Apartment Two Bedrooms

  • Max. number of persons: 4
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Personality Suite King

  • Max. number of persons: 4
  • Area: From 48
  • Views: Garden side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Suite

  • Max. number of persons: 3
  • Area: From 140
  • Views: Garden side, Pool side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Le Royal Suite

  • Max. number of persons: 3
  • Area: From 180
  • Views: Garden side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Suite King Bed

  • Max. number of persons: 4
  • Area: From 66
  • Views: Courtyard side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Balcony Suite King Pool View

  • Max. number of persons: 2
  • Area: From 48
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Colonial Suite King Bed

  • Max. number of persons: 4
  • Area: From 48
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

CAFÉ MONIVONG

Type of cuisine: International

A relaxed colonial café style restaurant with the option of outdoor terrace dining. Extensive buffet breakfast and International buffet dinner or a la carte menu.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANT LE ROYAL

Type of cuisine: French

Phnom Penh's most elegant dining room Restaurant Le Royal has completed an inspirational refurbishment. The makeover has breathed new vitality and comfort into this stylish fine dining restaurant while maintaining the elegant ambiance.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLSIDE TERRACE

Type of cuisine: International

Located right beside the sanctuary of the swimming pool, the poolside terrace is the ideal place to relax in the afternoon sun right below the fragrant frangipani trees. Cool off with chilled wines, beers and tropical cocktails.

Lunch

08:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEPHANT BAR

Photo non contractuelle / Strictly non binding

A visit to Phnom Penh is not complete without a visit to the famous Elephant Bar, an institution in the city and where the famous Raffles afternoon tea is served. The bar has a full range of wines, beers and spirits including the Asia's selections of gin.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CONSERVATORY

Photo non contractuelle / Strictly non binding

Home to traditional Raffles afternoon tea or light refreshments while enjoying the historic photos of the hotel and city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 500

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 270 people

Find out more

Our guest reviews for
Raffles Hotel Le Royal

100% genuine reviews from our guests

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ALL Rating 4.6/5

1,018 reviews

Very enjoyable and relaxed stay

Customer review rating 4.6/5

Anonymous Couples - 01/12/2019 Confirmed reviews ALL

Enjoyed everything about the hotel. Location, facilities and staff were all excellent. Breakfast on the terrace and cocktails at the bar stand out.

Dear Mr. S., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

always love returning to the Royal in Phnom Penh.

Customer review rating 4.6/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

Only downside on this visit was the ongoing renovation of the hotel which I am sure will make it better. The renovation reduced the number of dining options. I was rather disappointed with the renovation of the Elephant Bar. The intimate, cozy feel of the old bar is gone. The acoustics in the new bar are terrible. The slightly conversation is amplified and echoes off the high ceilings. Something should be done to reduce noise levels as it makes a once great dining and gathering place very unpleasant.

Very satisfying

Customer review rating 4.6/5

Kevin O. Couples - 29/11/2019 Confirmed reviews ALL

Staff was very friendly and helpful. The room did have some plumbing issues, but other than that, was very pleasant stay.

Customer review rating 4.6/5

Anonymous Solo - 23/11/2019 Confirmed reviews ALL

Beautiful property and very friendly and attentive staff made it a remarkable experience to be there.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Attention to detail matters

Customer review rating 4.6/5

Christophe V. Business - 04/11/2019 Confirmed reviews ALL

As shared towards Mgt, This Institutional Colonial Gem is a true pearl to stand out vs all others. One has the feeling to be welcomed with plenty of smiles and expects flawless service. I received great support to find a quiet room as the old Airco's are noisy but unfortunately - the stat of this system is from an old era, so for difficult sleepers as myself, its hard to get a good night rest. When it comes to attention of detail, I referred towards to many "forgotten" small details. Either being in the kitchen, or at the final bill at the reception. I feel this is an area in which staff can be better trained. And as for the Oeuf Benedict test I do in every 5 star hotel, this time - the Hollandaise was a clutch of Mayo almost which is not a great standard. Overall awesome as its a magnificent place, but pondering if I'd go back honestly. Good luck improving the details which matter for Biz travelers

beautiful property

Customer review rating 4.6/5

Psb S. Couples - 06/10/2019 Confirmed reviews ALL

Very professional staff and warm welcome.

Dear Mr. B., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Will come back every time

Customer review rating 4.6/5

Josh Business - 06/10/2019 Confirmed reviews ALL

Perfect. Wouldn’t change a thing. Will stay here on all my future stays. Great ambiance, food, service. Charming room.

Dear Mr. B., We very much appreciate your comments regarding your recent stay at Raffles hotel Hotel Le Royal. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to the Raffles hotel Le Royal in the near future. Yours sincerely, Dennis de Groot Hotel Manager

Great place with some room for improvement.

Customer review rating 4.6/5

Fahad A. Business - 30/09/2019 Confirmed reviews ALL

Everything was good but the electrical system and the bathroom needs rework. Having to balance hot and cold water is annoying. Wooden toilet sits are extremely unhygienic. The fact that lights have to be turned off mannualy by hand is also not convenient, charming as it may be.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive constructive feedback. I am pleased to share that we have commenced on our careful and sensitive restoration program through the external Facade painting works which will work hand in hand with the physical internal upliftment works which certainly includes the electrical and bathroom facilities alike. The restoration of Raffles hotel Le Royal is designed to ensure that we retain what is so special about Raffles – the ambiance, the service, the charm and the heritage of the hotel. It is also designed for Raffles Le Royal to stay relevant and distinctive by moving with the times and with its guests and adapting to the changing needs of the well-travelled and Cambodia's community. We have reopened one of our Wings and now have a completely renovated room with focus on lightening, fabrics and softer tones in the rooms. We hope to welcome you back with us again to experience . Yours sincerely, Dennis de Groot Hotel Manager.

Caring Service with Impeccable View from Hotel Suite

Customer review rating 4.6/5

James C. Business - 28/09/2019 Confirmed reviews ALL

I stayed for two nights in the executive suite of your excellent hotel. While it’s my third time visiting your hotel in less than one and a half years, I felt your service quality has gone up every time and often exceeding my expectation. Also the nice evening cuisine at your Restaurant Le Royal and the beautiful view to the garden and pool from the balcony of my room will certainly be a great memory of my Phnom Penh trip which I would recommend my friends to try out the raffles experience shall they have chance to visit Phnom Penh in the future.

Dear Mr. C., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive such a glowing and positive feedback. I will share your comments with our team, more so on the service quality, the wonderful Food and beverage at our historical restaurant Le Royal as well as the surrounding hotel facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you for yet another Legendary Raffles stay with us. Sincerely, Dennis de Groot Hotel Manager.

where was the butler?

Customer review rating 4.6/5

Ethan H. Couples - 24/09/2019 Confirmed reviews ALL

We booked a room that claimed to have come with a butler, who would assist us in check in and other matters, but never received one, but we were never introduced to our butler and in general never received excellent service especially coming from boutique hotels in Siem Reap where the service was outstanding all the way around (and for 30% less of the price). Staff had good English overall but had difficulty understanding a pretty simple request to pickup an item from a tailor and we spent around 15 mins getting this explanation across to them. The check in process was long and arduous. For the price paid for the room, we were very disappointed in the level of service we received and would steer others to chose a different hotel to stay in.

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. Firstly my apologies in only reverting back to your kind self now and furthermore the Raffles experience that did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis de Groot Hotel Manager.

Fantastic

Customer review rating 4.6/5

Anon Solo - 24/09/2019 Confirmed reviews ALL

My butler, Mr. Sambath Yoeun was attentive and extremely professional.

Dear Mrs. S., We are delighted to hear your stay with us was an enjoyable one. Thank you for taking the time to share in detail about your recent stay and experience with us. I will personally share your praise with the team especially our butler, Sambath Yoen, who will be very proud to hear that he could be part of making your stay an even more memorable one. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back in the near future at our Historical Hotel. From the Cultural Heart of Phnom Penh, Warm regards, Dennis de Groot Hotel Manager

Lovely hotel with the best customer service and staff

Customer review rating 4.6/5

Anonymous Business - 23/09/2019 Confirmed reviews ALL

I stay here 3-4 times per year. The staff remembers my name and asks me how I am. They go out of their way to ensure we are comfortable and have everything we need. They are the best!

Dear Mrs. M., It is with great pleasure to have you stay with us again, We once again very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive such positive and warm feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

A wonderful experience at the Raffles Le Royal

Customer review rating 4.6/5

Juan P. Couples - 18/09/2019 Confirmed reviews ALL

A wonderful classy hotel full of history. Charming and exquisitely decorated. Great location. Impecable service.

Dear Mr. P., We very much appreciate your comments regarding your recent stay at Raffles hotel Le Royal. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Cambodia in the near future. Yours sincerely, Dennis de Groot Hotel Manager.

Relaxing and satisfactory

Customer review rating 4.6/5

Barbara Solo - 18/09/2019 Confirmed reviews ALL

It was a lovely stay, even if for a short time, basically a staycation. The service was impeccable, everything was clean, the food was of high quality and I liked the idea of the weekend gateway package with the extra bonus to spend at the SPA.

Dear Mrs. L., We very much appreciate your comments regarding your recent relaxing and satisfactory stay here at the Raffles Hotel Le Royal. It is always a pleasure to receive such positive feedback. I will share your comments with our team, more so on the extra bonus you got to spend at our Spa, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I did however note the lower rating for the breakfast offerings, I would be more than glad to hear any further feedback or recommendations you may have on your recent experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager Email: de…

Great service, great food, great facility.

Customer review rating 4.6/5

Tim B. Business - 17/09/2019 Confirmed reviews ALL

Raffles Hotel Le Royal in Phnom Penh feels like home to me, when I am very far from home. Staff know me by name, service is consistently excellent, and I am always greeted with a smile. The food and Elephant Bar experience is consistently excellent. Rooms are very clean, despite starting to age. I lover the colonial feel to the facility, while still providing modern amenities of good WiFi. One improvement I would like to see is with the Fitness center. It needs upgrading to be on par with the rest of the hotel.

Dear Mr. B., Thank you for taking the time to write such a wonderful review. I am delighted to hear that you had a great experience at Raffles hotel Le Royal and that your experience here with us thoroughly exceeded your expectations. At Raffles, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Raffles colleagues. I am pleased to share that we have commenced on our careful and sensitive restoration programme which will be carried out in three phase, which indeed will address the fitness/ Gym areas as well as a refreshment to the bathrooms. The restoration of Raffles hotel Le Royal is designed to ensure that we retain what is so special about Raffles – the ambiance, the service, the charm and the heritage of the hotel. It is also designed for Raffles hotel Le Royal to stay relevant and distinctive by moving with the times and with its guests and adapting to the changing needs of the well-travelled and Cambodia's community. We hope to welcome you back with us again. Yours sincerely, Dennis de Groot Hotel Manager.

fantastic stay at raffles hotel royal

Customer review rating 4.6/5

Alan T. Solo - 16/09/2019 Confirmed reviews ALL

my stay was a great experience mostly because of the wonderfull friendly staff at raffles.nothing was too much trouble for them then add in the unique experience of staying insect a historic hotel was something that was just wonderfull. the room was very comfortable being old world style with modern conveniences.

Dear Mr. t., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Superb service

Customer review rating 4.6/5

Eric P. M. Business - 15/09/2019 Confirmed reviews ALL

This was my second stay at Raffles Hotel Le Royal and the service was superb, the room was elegant and comfortable, and the food was exceptional. This is one of the best hotels in Asia.

Dear Mr. P., We very much appreciate your comments regarding your recent and more so return stay at the Raffles Hotel Le Royal. It is always a pleasure to receive such a positive and glowing review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back to the best hotel in Asia for yet another memorable stay with us. Sincerely, Dennis de Groot Hotel Manager.

We enjoyed our stay very much, there were just a few minor hiccups.

Customer review rating 4.6/5

Anonymous Friends - 15/09/2019 Confirmed reviews ALL

We very much enjoyed the atmosphere of the hotel and staff was very friendly and supportive. For example: early check-in and late check-out Just occasionally we felt there was an urge for staff to up-sell hotel products, but they remained polite when we refused.

Dear Family K., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I have also taken note the intent to up-sell, I do wish to personally apologize for this, as we wish all our guests to have a most relaxing and harmonious stay with us, being the ultimate retreat for relaxation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and please feel free to reach out to me directly could i be of any further assistance. Sincerely, Dennis de Groot Hotel Manager.
Customer review rating 4.6/5

Anonymous Friends - 13/09/2019 Confirmed reviews ALL

the exeperience excited our expectations in all aspects. the building is wonderfully preserved with it's old world charme, the atmosphere provides utmost comfort and the staff are the icing on the cake. we were all very happy about the time we stayed there!

Dear Mr. B., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I have noted the lower review for the Accor Le Club loyalty program, I am more than happy if you wish to discuss this in more detail. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Lovely memorable experience

Customer review rating 4.6/5

M. F. Families - 13/09/2019 Confirmed reviews ALL

Love the old colonial style of the hotel whilst relaxed atmosphere the staff very personable and went out of their way to provide excellent customer experience.

Dear F. M., We very much appreciate your comments regarding your recent stay at our colonial Oasis here at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your lovely comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.
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