Raffles Hotel Le Royal Phnom Penh 5 stars

Customer review rating (ALL Rating) 4.8/5 1,067 reviews

Raffles Hotel Le Royal Phnom Penh - Image 1
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Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Room 1

Hotel location

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,067 reviews

Customer review rating 5.0/5

Alain M. W. Business - Confirmed reviews ALL

Dear Mr. W.. Thank you for your wonderful feedback. We are delighted to know that you had such an exceptional stay and that our team made you feel genuinely welcome and well cared for throughout your visit. It is especially rewarding to hear your kind recognition of our butler Kea for his genuine service and the warm hospitality extended by all our team. Your comments regarding the cleanliness, service quality, and overall experience are truly appreciated and will be shared with the team. Thank you for choosing Raffles Hotel Le Royal. We look forward to welcoming you back for another memorable stay in the near future. Sincerely, Sharon Quality and Development Manager

Customer review rating 5.0/5

Kaspar K. Friends - Confirmed reviews ALL

Dear Mr. K., Thank you for your wonderful review and for awarding us a perfect score. We are delighted to know that your stay at Raffles Hotel Le Royal was memorable and that you enjoyed the service excellence provided by our team. It is especially rewarding to hear that you appreciated the rich history and unique character of our hotel, which we are proud to preserve and share with our guests. Your kind words will be shared with our entire team, as they serve as great motivation to continue delivering exceptional experiences. We truly appreciate your recommendation and look forward to welcoming you back to Raffles Hotel Le Royal on your next visit to Phnom Penh. Sincerely, Sharon Quality and Development Manager

Customer review rating 5.0/5

Alfred G. Couples - Confirmed reviews ALL

Dear Mr. G., Thank you for taking the time to share your wonderful feedback following your recent stay at Raffles Hotel Le Royal. We are truly delighted to learn that your expectations were exceeded and that you felt valued and welcomed from the moment you arrived. Your kind words regarding our team, particularly your butler and the colleague who assisted with your check-in and room orientation, are greatly appreciated. We will be sure to share your compliments with them and the entire team, as recognition from our guests is incredibly rewarding. We are also pleased that you enjoyed your room upgrade, the welcome drink experience at the Elephant Bar, and your dining experiences at Le Royal and Restaurant Le Phnom. Your suggestion regarding a fixed-price menu option at Restaurant Le Phnom has been noted and will be shared with our culinary team for consideration. Thank you as well for highlighting the challenge you experienced with the Accor ALL booking platform. While this is managed centrally, we appreciate your feedback and will ensure it is communicated to the relevant team. We also regret that the welcome amenity did not fully meet your expectations and will review this aspect of our guest experience. Your recognition of our sustainability efforts means a great deal to us, and we are grateful for your recommendation of both Raffles Hotel Le Royal and the ALL loyalty programme. We look forward to welcoming you back to Phnom Penh for another memorable stay in the near future. Sincerely, Sharon Quality and Development Manager

Customer review rating 5.0/5

Irelys M. S. Business - Confirmed reviews ALL

Dear Ms. Irelys, Thank you for sharing your wonderful feedback and for awarding us a perfect score. We are delighted to know that you enjoyed our beautiful hotel, comfortable and quiet accommodations, excellent dining options, and the warm hospitality of our team. Your kind words about our cleanliness, service, and facilities are truly appreciated. A special thank you for recognizing Nita our waitress at Le Phnom 1929 restaurant. We will be delighted to share your compliments with her, as it will mean a great deal to her and the entire team. Thank you for your recommendation. We look forward to welcoming you back to Raffles Hotel Le Royal on your next visit to Phnom Penh. Sincerely, Sharon Quality and Development Manager

Customer review rating 5.0/5

Harriette H. L. Business - Confirmed reviews ALL

Dear Ms. L., Thank you for your wonderful review and for choosing to stay with us again at Raffles Hotel Le Royal. We are delighted to know that your recent stay was as memorable and enjoyable as always. Your kind compliments about our facilities and the professionalism, courtesy, and friendliness of our team mean a great deal to us. We truly appreciate your loyalty and recommendation. We look forward to welcoming you back for another exceptional stay in the near future. Sincerely, Sharon Quality and Development Manager

Other web-users rate our hotel

  • 239 reviews 9.5/10 Location
  • 427 reviews 8.1/10 Room
  • 868 reviews 9.2/10 Service
  • 9 reviews 8.3/10 WiFi
  • 349 reviews 9.5/10 Vibe
  • 309 reviews 7.7/10 Food
  • 294 reviews 9.6/10 Amenities
  • 219 reviews 8.5/10 Breakfast

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