Raffles Hotel Le Royal Phnom Penh 5 stars

Customer review rating (ALL Rating) 4.8/5 1,000 reviews

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Raffles Hotel Le Royal Phnom Penh - Image 1
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92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 PHNOM PENH, Cambodia

Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Hotel location

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

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Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,000 reviews

Customer review rating 5.0/5

Gary A. W. Solo - Confirmed reviews ALL

Two nights of total relaxation,food and beverage superb,infact the breakfasts were some of the best I have had - the avacado,poached eggs and crab was sensational! Beautiful timeless room with beautiful view of the pool.The staff were excellent,the mixologist on 2nd March in the Elephant bar was a true professional.The lady in the clothes boutique was such a delight

Dear Mr. W., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

Excellent stay. Staff friendly and services exceptional.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Customer review rating 5.0/5

Shao C. W. Couples - Confirmed reviews ALL

Dear Adrien, Sreyny, and the Exceptional Team at Raffles Hotel Le Royal, Thank you very much for your sincere and warm follow-up. My wife and I have returned home, but our hearts are still lingering in the timeless elegance of your property. I want to express our deepest gratitude from the bottom of our hearts. Because of your team, our wedding anniversary was not just a celebration, but an ultimate experience of perfection. Whether it was the historic atmosphere, the impeccable staff training, or the freshness and exquisite taste of the food, everything far exceeded my expectations. To provide some context, I have stayed at several world-class properties in the past six months, including Six Senses Kyoto, Banyan Tree Higashiyama Kyoto, Four Seasons Hotel Madrid, and Hotel Schweizerhof Luzern, along with various Intercontinental and Ritz-Carlton hotels where rates exceed 1,500 USD per night. I can honestly say that none of them compared to the exceptional warmth and sense of belonging we felt at Raffles Le Royal. You have proven that legendary hospitality is not about the price tag, but about the soul of the service. I would like to extend a special thank you to Sreyny NETH. While the upgrade wasn't confirmed during our initial correspondence (unlike some other Accor properties), the surprise we received upon arrival was beyond words. Moving from a State Room King Pool View to the magnificent Executive Suite King Bed is a memory we will cherish for a lifetime. My gratitude also goes to Head Butler Adrien PREVOST for his thoughtful arrangement of Fiona WANG. Having someone introduce the hotel’s rich history and room facilities in my mother tongue (Chinese) was a deeply touching gesture. Fiona was incredibly professional and diligent. Additionally, I would like to inquire if Kanhol YA was the polite and charming gentleman who introduced himself to me as our butler? If so, please convey our sincere thanks to him. We were also deeply impressed by the staff at the Elephant Bar, whose detailed introduction to the unique Cambodian Gin made our evening truly memorable. Please do not just take my word that I will return; I am already planning to include Raffles in my travel itinerary for the next quarter.

Dear Mr. W., Warm greetings from Raffles Hotel Le Royal. Thank you sincerely for your wonderful message and for sharing such kind reflections about your recent stay. We are truly delighted to know that your wedding anniversary celebration with us was such a memorable and meaningful experience. Your generous words about the warmth of our service mean a great deal to the entire team. It is especially rewarding to hear your recognition of Ms. Sreyny Ms. NETH, Mr. Adrien PREVOST, Ms. Fiona WANG, and Mr. Kanhol YA. I will be delighted to share your kind compliments with them, as well as with our colleagues at the Elephant Bar and will be shared with them in recognition of their efforts at our staff recognition event. It was our great pleasure to be part of your special celebration, and we are truly honored that you are already planning to return. We very much look forward to welcoming you and your wife back for another memorable stay. With warmest regards, Dagmar General Manager

Customer review rating 5.0/5

Ernst R. H. B. Couples - Confirmed reviews ALL

Location, friendliness of staff, top notch

Dear Mr. B., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Customer review rating 5.0/5

Lynelle J. B. Friends - Confirmed reviews ALL

From the moment you enter Raffles, it’s peaceful and cool. The service is brilliant.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Other web-users rate our hotel

  • 209 reviews 9.3/10 Location
  • 388 reviews 7.9/10 Room
  • 795 reviews 8.9/10 Service
  • 9 reviews 8.3/10 WiFi
  • 320 reviews 9.5/10 Vibe
  • 281 reviews 7.3/10 Food
  • 276 reviews 9.6/10 Amenities
  • 206 reviews 8.2/10 Breakfast

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