Raffles Hotel Le Royal 5 stars

Customer review rating (ALL Rating) 4.8/5 606 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Hotel location

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  606 reviews

TripAdvisor Rating  4.5/5  2,602 reviews

Certificate of excellence 2024

Calm and Cocktails

TripAdvisor rating 5.0/5

Andrew W Couples - TripAdvisor review

Wonderful to stay in such an iconic building, with such a history. We ended up paying bit extra (very reasonable upgrade, though) to stay in a suite in the main (old) building and so glad we did. It’s like stepping back in time (although with all the modern touches you require) and I felt we could have been in an Agatha Christie novel (without a murder to solve, fortunately!). I was reading about the role of the hotel in the troubled times of the mid-70s and how the journalists saw the hotel as a haven to get back to from the front line. Well, Phnom Penh isn’t like that now, and is a wonderfully chaotic city to visit, but Le Royal was still a haven of calm to return to; to sit around the pool, drink cocktails in the Elephant Bar (we did have a few…), or have a meal in the cafe restaurant, which also was superb (and very reasonable from a London-price perspective). We felt very spoilt and lucky to have been there, and to have visited such a wonderful country - it’s the people who make a trip and Le Royal and its team played a key, wonderful, part in that. If ever back in Phnom Penh (and I have a feeling we will be in the not too distant future), I know where we will be staying…and where the calm and the cocktails will be waiting.

Excellent hotel - nice suite, great staff in all departments

Customer review rating 5.0/5

Wee B. L. Solo - Confirmed reviews ALL

Great location, well maintained, excellent & friendly staff everywhere. Very good breakfast. A must try if you want to stay in the best hotel in Cambodia & one of the top in world. An experience to savour. Thank you to All the Staff for making my stay most memorable. I will be back!

Nice hotel & facilities

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Nice and good atmosphere

Nice stay

TripAdvisor rating 4.0/5

Kris D TripAdvisor review

Super well located hotel in the city centre with super pool and good bar with nice atmosphere and dito service ! Breakfast was served in buffet and on table where preference is the last one. Spa services are good but you pay the price for this one as well.

Dear KrisD981, Thank you for sharing your experience with us following your recent stay at Raffles Hotel Le Royal! We’re delighted to hear that you enjoyed the central location, our beautiful pool, and the inviting atmosphere at the bar. It’s good to read that the service met your expectations and that you appreciated the blend of buffet and table service for breakfast. We hope to welcome you back for another relaxing and memorable stay! Yours sincerely, Thomas Bianco Executive Assistant Manager

Regular.

Customer review rating 3.5/5

Renato P. Business - Confirmed reviews ALL

Business travel and there were several parties in front of my window, and I could not sleep for long periods. The internet is a disaster.

Dear Mr. P. Davalos, Thank you for sharing your feedback with us regarding your recent stay at Raffles Hotel Le Royal. We deeply regret that your experience was not as restful and comfortable as you had anticipated. We sincerely apologize for the disturbance caused by the parties near your room and the high volume around the pool. Please be assured that we take your comments seriously and are actively addressing these concerns to ensure a more peaceful environment for our guests in the future. Your feedback is invaluable as we continually strive to improve our guest experience. Regarding the internet connectivity, we are aware of the challenges this issue can cause, particularly for business travelers. We have already communicated this to our technical team, and we are working to enhance the stability and speed of our network throughout the hotel. On a positive note, we are pleased to hear that you found our staff to be welcoming and attentive. We take great pride in providing exceptional service, and we will ensure that your feedback is shared with our team. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Please do not hesitate to reach out to me directly should you plan another visit, and I will be happy to make the necessary arrangements to enhance your comfort. Best regards Dagmar General Manager

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Other web-users rate our hotel

  • 102 reviews 9.5/10 Location
  • 221 reviews 8.6/10 Room
  • 466 reviews 9.1/10 Service
  • 5 reviews 8.3/10 WiFi
  • 160 reviews 9.2/10 Vibe
  • 155 reviews 9.4/10 Amenities
  • 155 reviews 7.3/10 Food
  • 111 reviews 8.6/10 Breakfast

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