Raffles Hotel Le Royal Phnom Penh 5 stars

Customer review rating (ALL Rating) 4.8/5 972 reviews

Raffles Hotel Le Royal Phnom Penh - Image 1
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Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Hotel location

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  972 reviews

TripAdvisor Rating  4.5/5  2,666 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Jonathan C. Families - Confirmed reviews ALL

Lovely property and even better staff . Our butler kea was so helpful and the small touches made it all the better

Dear Mr. C., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Customer review rating 5.0/5

Keith M. Couples - Confirmed reviews ALL

We had a 13 night stay here and it was remarkable. So many incredible staff under one roof - thank you. Everyone was friendly, helpful, polite and provided an outstanding service. Nothing was too much trouble. We learned so much about the Cambodian people and Cambodian life. We have travelled all over the world and can honestly say that Phomh Penh is one of the friendliest places we have ever been to.

Dear Mr. M., Thank you sincerely for taking the time to share such a thoughtful and detailed account of your recent 13-night stay with us at Raffles Hotel Le Royal. It was truly a pleasure to welcome you, and we are deeply honoured that your time in Phnom Penh and at our hotel left such a meaningful impression. We are delighted to read your kind words about our team. Your recognition of their warmth, attentiveness, and genuine hospitality reflects exactly what we strive to offer each guest. It is especially rewarding to know that your interactions allowed you to gain insight into Cambodian life and culture, and that Phnom Penh now holds a special place in your travels. We are pleased that you enjoyed a smooth arrival, immaculate housekeeping, and the comfort of your bed. Your praise for our Concierge team, housekeeping colleagues, and reception staff has been shared with them and will undoubtedly serve as great encouragement. While we regret that you did not have the opportunity to note individual names, please be assured your appreciation has reached the entire team. Thank you also for your constructive feedback. We value your observations regarding room storage, shower space, and certain furnishings, and we sincerely appreciate you bringing these details to our attention. Your comments regarding breakfast service, temperature, and pace have been carefully noted and shared with our culinary and service teams, as consistency and refinement are essential to the Raffles experience. We are pleased to hear that service improved during your stay and will continue working to ensure this standard is upheld from the very first morning. It means a great deal to us that, despite these points, your enjoyment of your stay was not diminished. Your feedback is invaluable as we continue to preserve the heritage of our historic hotel while thoughtfully enhancing the guest experience. We truly hope to have the pleasure of welcoming you back to Raffles Hotel Le Royal in the future, and to once again provide you with the gracious and memorable service for which we are known. With our warmest regards, Dagmar General Manager

Resort in the city

TripAdvisor rating 5.0/5

Paradise301289 TripAdvisor review

The hotel was lovely. Felt like a resort. Staff was all charming. Breakfast from menu, more western than I like in Southeast Asia. Free Tuktuk to restaurants (no pickup). Beautiful pool. Good gym.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Customer review rating 5.0/5

Susan E. J. Families - Confirmed reviews ALL

We had an amazing stay at this lovely hotel. The staff, the amenities, dining , gym , spa, everything was top notch. Our flight home was canceled so we stayed an extra day. The staff handled all of the rearrangements with ease. We had a wonderful stay and would gladly stay there again.

Dear Ms. J., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Customer review rating 5.0/5

Jan P. Friends - Confirmed reviews ALL

Everything was excellent.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

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Other web-users rate our hotel

  • 203 reviews 9.3/10 Location
  • 381 reviews 7.8/10 Room
  • 785 reviews 8.8/10 Service
  • 10 reviews 8/10 WiFi
  • 315 reviews 9.5/10 Vibe
  • 269 reviews 9.5/10 Amenities
  • 262 reviews 7.3/10 Food
  • 208 reviews 8/10 Breakfast

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