Dear S., Thank you for your wonderful review and perfect rating. We are delighted to know that your staycation was as welcoming, relaxing, and enjoyable as always. It is especially rewarding to hear that our team, comfortable surroundings, breakfast experience, and efficient booking process all contributed to another memorable stay. Your kind recommendation means a great deal to us and serves as great encouragement for our colleagues, who strive to create exceptional experiences for every guest. We truly appreciate your continued loyalty and look forward to welcoming you back to Raffles Hotel Le Royal for another unforgettable stay in the near future. Sincerely, Sharon Quality & Development Manager

Dear Ms. Chonnatee, Thank you for your wonderful review and perfect rating. We are delighted to know that you had such an impressive stay with us and enjoyed the beauty of our historic hotel. It is especially rewarding to hear that you found the bed exceptionally comfortable, appreciated our delicious breakfast selection, and experienced the warm hospitality of our team throughout your stay. Your kind recognition of Ms. Etha our Director of Rooms, will be shared with them and the entire team, who will be thrilled to know they helped make your visit memorable. Thank you for your recommendation. We look forward to welcoming you back to Raffles Hotel Le Royal for another exceptional stay in the future. Sincerely, Sharon Quality & Development

Dear Ms. C., Thank you very much for sharing your wonderful feedback and for awarding us a perfect score following your recent stay at Raffles Hotel Le Royal. We are truly delighted to learn that you had an amazing experience and felt exceptionally well cared for from arrival through departure. It is especially rewarding to know that you enjoyed our facilities, particularly the pool, the attentive service from our Pool Bar team, and the signature experience at the Elephant Bar. We are also pleased that your booking experience through the Accor ALL App was seamless and that your ALL Gold membership benefits were recognized and delivered to your satisfaction. Your compliments regarding our pre-arrival communication, comfortable accommodation, cleanliness, breakfast, and overall service will be shared with our teams, who will be thrilled to know they contributed to making your stay so special. Thank you once again for your kind recommendation and for choosing Raffles Hotel Le Royal. We look forward to welcoming you back to Phnom Penh for another memorable stay in the near future. Sincerely, Sharon Quality & Development

Dear Mr. Alain, Thank you for sharing your experience with us. We are delighted to learn that you enjoyed a comfortable and quiet stay and appreciated the charm of our historic hotel, our rooms, and the dining and beverage experiences available throughout the property. It is especially rewarding to know that our team's friendly, attentive, and professional service made such a positive impression on your visit. We are also pleased that our colleagues were able to provide meaningful support during the unexpected luggage delay. Going above and beyond to care for our guests is something we take great pride in, and your recognition of these efforts, as well as your special mention of our Butler Mr. Gabriel and the team, will certainly be shared with them. Thank you for your valuable feedback and your recommendation. We look forward to welcoming you back to Raffles Hotel Le Royal for another memorable stay in the near future. Sincerely, Sharon Quality & Development Manager

Dear Mr. M., Thank you for taking the time to share your feedback following your recent stay at Raffles Hotel Le Royal. We are thrilled to learn that you had such an enjoyable family stay and that you found our hotel beautiful and our staff excellent. Your perfect ratings across all aspects of the guest experience are greatly appreciated and serve as wonderful encouragement for our team. We are also pleased to know that your booking experience, accommodation, dining, and overall stay met your expectations, and that you would highly recommend both our hotel and the ALL-Loyalty program. Thank you once again for your kind feedback and valued loyalty. We look forward to welcoming you back to Raffles Hotel Le Royal in the near future. Sincerely, Sharon Quality & Development Manager

Dear Mr. B., Thank you very much for taking the time to share your feedback following your recent stay at Raffles Hotel Le Royal. We are delighted to learn that you had a perfect experience and particularly enjoyed the hotel's atmosphere, beautiful surroundings, and the comfort and tranquility of your room. It is also wonderful to hear that our team contributed positively to your stay through their friendliness and helpfulness. Your special recognition of Sophia and Moony is greatly appreciated. We will be pleased to share your kind comments with them and the entire team, who strive to create memorable experiences for every guest. Thank you once again for your recommendation and generous feedback. We truly value your support and hope to have the pleasure of welcoming you back to Raffles Hotel Le Royal in the near future. Sincerely, Sharon Quality & Development Manager

Dear Mr. L., Thank you for sharing such a wonderful review. We are truly delighted to learn that your stay exceeded expectations and that so many aspects of your visit contributed to a memorable experience. It is especially rewarding to know that the warm welcome, personalized service, room upgrade, anniversary setup, exceptional breakfast, and flexible late check-out made a positive impact on your stay. Your kind recognition of our team members, particularly those who assisted with your arrival, check-in, and dining experience, means a great deal to us. Creating thoughtful and personalized moments for our guests is at the heart of what we do, and we are thrilled that these efforts helped make your celebration so special. To be considered among your top hotel experiences worldwide is an incredible compliment and one we are honored to receive. Thank you once again for your generous feedback. We look forward to welcoming you back to Raffles Hotel Le Royal for another exceptional stay in the future. Sincerely, Sharon Quality & Development Manager

Dear Ms. R.. Thank you for sharing your wonderful feedback and for choosing Raffles Hotel Le Royal. We are delighted to know that you enjoyed the historic charm of our hotel and that our butler team made you feel warmly welcomed and at home throughout your stay. It is especially rewarding to hear that you enjoyed the heritage tour, your garden-view room, the thoughtful preparation of your requested amenities, and our wellness facilities. Your kind words about our team's attentive service, comfort, and luxury experience are truly appreciated and will be shared with our colleagues. We are also pleased that you enjoyed the Elephant Bar and other hotel facilities during your visit. Thank you once again for your generous recommendation and for subscribing to the Raffles Newsletter. We look forward to keeping you informed about our latest experiences, exclusive offers, and upcoming events. We look forward to welcoming you back to Raffles Hotel Le Royal for another memorable stay. Sincerely, Sharon Quality & Development Manager

Dear Martin A. M., Thank you for choosing Raffles Hotel Le Royal once again and for sharing such wonderful feedback following your recent stay. We are truly honored to welcome you back for your third visit and delighted to know that your experience was as memorable as ever. It is especially rewarding to hear that you appreciated our well-maintained facilities, enhanced breakfast experience, the timeless charm of the Elephant Bar, and the warm hospitality extended by our team. Your kind comments regarding the comfort and beauty of your room, as well as the outstanding service provided by your butler and our colleagues, are greatly appreciated. We will be delighted to share your recognition with the entire team. We also value your thoughtful feedback on sustainability. Continuous improvement remains an important focus for us, and we appreciate your encouragement as we strive to make a positive impact. Thank you again for your loyalty and recommendation. We look forward to welcoming you and your family back to Raffles Hotel Le Royal soon, hopefully with more time to relax and enjoy our beautiful swimming pool. Sincerely, Sharon Quality & Development Manager

Dear Mr. C., Thank you for taking the time to share your exceptional feedback following your recent stay with us. We are delighted to learn that Raffles Hotel Le Royal continues to feel like your "home away from home." Your generous comments about our world-class service, especially the Butler team, as well as your recognition of our housekeeping colleagues for their excellent room care and turndown service, are sincerely appreciated. It is particularly rewarding to know that every aspect of your experience met your expectations and that the collective efforts of our entire team contributed to such a memorable stay. Your loyalty, trust, and continued recommendation mean a great deal to all of us. Thank you once again for your support. We look forward to welcoming you back to your Phnom Penh home for another exceptional stay. Sincerely, Sharon Quality & Development Manager

Dear Ms. M., Thank you for taking the time to share your wonderful feedback and for awarding us A. perfect 100/100 overall satisfaction score. We are delighted to learn that our warm hospitality and attentive service made you feel at home during your stay. Your kind comments regarding our team, cleanliness, arrival experience, and overall service are greatly appreciated and will be shared with our colleagues. It is especially rewarding to know that you would highly recommend Raffles Hotel Le Royal to your family, friends, and colleagues. Your support and recognition inspire us to continue delivering memorable experiences for all our guests. We sincerely appreciate your trust and look forward to welcoming you back to Raffles Hotel Le Royal in the near future. Sincerely, Sharon Quality & Development Manager

Dear Ms. S., Thank you for taking the time to share your wonderful feedback and for awarding us a perfect 100/100 satisfaction score. We are delighted to learn that you had an extremely relaxing stay, and that our team’s warm, attentive, and caring service made such a positive impression. Your kind comments regarding our staff, accommodation, cleanliness, breakfast experience, Wi-Fi, and seamless arrival and departure experience are truly appreciated and will be shared with our team. We are also pleased to know that you found your room clean and comfortable, especially noting the absence of mosquitoes, which contributes greatly to an enjoyable stay. Thank you as well for your feedback regarding our sustainability efforts. While we are glad that you were satisfied with our commitment, we recognize the opportunity to better showcase and communicate our sustainability initiatives so that guests can more easily see the positive impact of these efforts during their stay. It was a pleasure to welcome you to Raffles Hotel Le Royal, and we look forward to welcoming you back again on your next visit to Phnom Penh. Sincerely, Sharon Quality & Development Manager

Dear Mr. T., Thank you for sharing your feedback and for choosing Raffles Hotel Le Royal. We are delighted to know you enjoyed your overall stay and appreciated our accommodation, cleanliness, WiFi, and the attentive service provided by our team. Your special recognition of Gabriel and Nay is truly appreciated, and we will be pleased to share your kind compliments with them. We also thank you for highlighting the limited breakfast selection. Your feedback is valuable and has been shared with our Culinary and Food & Beverage teams as we continuously review and enhance our breakfast variety to better align with our guests' expectations and preferences. We are equally delighted that you have chosen to subscribe to the Raffles Newsletter, and we have added your email to receive tailored updates on Raffles products, services, exclusive offers, and upcoming events. Thank you for your support. We look forward to welcoming you back for another memorable and exceptional Raffles experience. Sincerely, Sharon Quality & Development Manager

Dear Ms. G., Thank you for your perfect 100/100 rating and for choosing Raffles Hotel Le Royal once again. We are delighted to know that your third stay was comfortable, restful, and memorable. Your kind compliments on our attentive service, breakfast experience, and especially our butler team mean a great deal to us, and we will be pleased to share your recognition with them. We also appreciate your loyalty as an ALL member, your willingness to recommend us to family and friends, and your subscription to receive updates on Raffles products, services, and special events. We look forward to welcoming you back for another exceptional stay in Phnom Penh. Sincerely, Sharon Quality & Development Manager

Dear Ms. S., Thank you for your perfect 100/100 rating and for choosing to stay with us again at Raffles Hotel Le Royal Phnom Penh. We are truly delighted to learn that you had another excellent stay and that you enjoyed your upgrade to the Landmark Suite. It is wonderful to know that the spacious accommodation, historic bathroom design, attentive service, delicious breakfast and coffee, and our fitness facilities all contributed to a memorable experience. As a valued ALL Diamond member, we are especially pleased that our team was able to recognize your loyalty and enhance your stay with a suite upgrade. Your kind comments regarding our service and hospitality are greatly appreciated and will be shared with the entire team. Thank you also for your positive feedback on our sustainability efforts. We are honored by your recommendation and look forward to welcoming you back to Raffles Hotel Le Royal again very soon. Sincerely, Sharon Quality & Development Manager

Dear Mr. Johnathan, Thank you for your perfect 100/100 rating and for taking the time to share your wonderful feedback following your stay at Raffles Hotel Le Royal Phnom Penh. We are delighted to learn that you had a great experience and that our team made such a positive impression on your visit. It is especially rewarding to know that you enjoyed our gin experience, appreciated the quality of our breakfast, and found the voucher booking process easy and seamless. Your recommendation means a great deal to us, and we sincerely appreciate your kind words. We look forward to welcoming you back for another memorable stay and continuing to provide you with "a touch of amazing" on every visit. Sincerely, Sharon Quality & Development Manager

Dear Ms. T., Thank you for taking the time to share your wonderful feedback following your recent stay at Raffles Hotel Le Royal Phnom Penh. We are delighted to learn that your family visit was worthy of a perfect score and that our team delivered an experience you described as "above and beyond service." Your kind recognition of our accommodation, cleanliness, breakfast offerings, Wi-Fi, and the warm hospitality provided by our team is truly appreciated and motivating for all of us. We are also pleased to know that you enjoyed your stay through the Infinity Offer for Teachers and that every aspect of your journey, from booking to departure, met your expectations. Thank you as well for subscribing to receive tailored information about Raffles products, services, events, and exclusive offers. We look forward to keeping you updated with exciting news and welcoming you back to Raffles Hotel Le Royal Phnom Penh for another memorable stay. Sincerely, Sharon Quality & Development Manager

Dear Ms. B., Thank you for sharing your wonderful feedback and for awarding us a perfect 100/100 score. We are delighted to know that your stay at Raffles Hotel Le Royal Phnom Penh provided the relaxing getaway you were seeking. It is especially rewarding to hear that you enjoyed the peaceful pool area, our breakfast and lunch experiences, and the attentive service delivered by our team. We are also pleased that our colleagues were able to promptly accommodate your balcony room preference, ensuring your stay met your expectations. Your kind recognition of every staff member as "top-notch" is truly appreciated and will be shared with the entire team. Thank you as well for your positive comments regarding our sustainability initiatives and commitment to reducing single-use plastics. We are encouraged to know these efforts enhanced your experience. We sincerely appreciate your recommendation and look forward to welcoming you back for another relaxing and memorable stay at Raffles Hotel Le Royal. Sincerely, Sharon Quality & Development Manager

Dear Ms. D., Thank you for sharing your wonderful feedback and for choosing to stay with us again at Raffles Hotel Le Royal Phnom Penh. We are delighted to know that your stay was once again a memorable one and that our team and property continued to meet your expectations. As a valued ALL Diamond member and returning guest, your loyalty and continued confidence in us are truly appreciated. Your kind comments recognizing our team are especially meaningful, as creating exceptional and personalized experiences for our guests remains at the heart of what we do. We are also pleased to know that you enjoyed all aspects of your stay, from your accommodation and breakfast experience to your arrival and departure. Thank you once again for your continued support and recommendation. We look forward to welcoming you back for another memorable stay in the near future. Sincerely, Sharon Quality and Development Manager