Raffles Hotel Le Royal 5 stars

Extremely satisfied with the Service and warm welcome.

It was excellent as usual.

Great historical hotel in a great location near Wat Phnom. Excellent pool and bar.

Beautiful hotel with amazing suites and grounds. Friendly staff and located inns pleasant neighborhood.

Coming back to Raffles Phnom Penh is always a joy!

The best place we have ever stayed.

The staff are gracious, warm, professional and attentive. The rooms are beautiful and the breakfast divine.

I was excited to be staying at the Raffles first time; however the experience was underwhelming to say the least. While the hotel is beautiful, the rooms are small, the washroom fittings have some misses - water flowing from shower etc. Most of all, I was shocked to see the presence and constant presence of mosquitoes in the room no matter what. The reception staff was also quite curt when the billing was to be split but they managed to do so in an hour. The hotel manager did apologise and offered wine and cheese as well as a drink at the bar. The room change to a quieter area was done after much follow up. I do not know if I stayed at Raffles or a boutique hotel struggling with lack of attention to details.

Enjoyed everything about the hotel. Location, facilities and staff were all excellent. Breakfast on the terrace and cocktails at the bar stand out.

Only downside on this visit was the ongoing renovation of the hotel which I am sure will make it better. The renovation reduced the number of dining options. I was rather disappointed with the renovation of the Elephant Bar. The intimate, cozy feel of the old bar is gone. The acoustics in the new bar are terrible. The slightly conversation is amplified and echoes off the high ceilings. Something should be done to reduce noise levels as it makes a once great dining and gathering place very unpleasant.

Staff was very friendly and helpful. The room did have some plumbing issues, but other than that, was very pleasant stay.

Beautiful property and very friendly and attentive staff made it a remarkable experience to be there.

As shared towards Mgt, This Institutional Colonial Gem is a true pearl to stand out vs all others. One has the feeling to be welcomed with plenty of smiles and expects flawless service. I received great support to find a quiet room as the old Airco's are noisy but unfortunately - the stat of this system is from an old era, so for difficult sleepers as myself, its hard to get a good night rest. When it comes to attention of detail, I referred towards to many "forgotten" small details. Either being in the kitchen, or at the final bill at the reception. I feel this is an area in which staff can be better trained. And as for the Oeuf Benedict test I do in every 5 star hotel, this time - the Hollandaise was a clutch of Mayo almost which is not a great standard. Overall awesome as its a magnificent place, but pondering if I'd go back honestly. Good luck improving the details which matter for Biz travelers

Very professional staff and warm welcome.

Perfect. Wouldn’t change a thing. Will stay here on all my future stays. Great ambiance, food, service. Charming room.