Raffles Hotel Le Royal Phnom Penh 5 stars

Customer review rating (ALL Rating) 4.8/5 931 reviews

Raffles Hotel Le Royal Phnom Penh - Image 1
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Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Hotel location

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  931 reviews

TripAdvisor Rating  4.5/5  2,658 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Alison F. C. Solo - Confirmed reviews ALL

Loved the hotel but disappointed that there was no place to sit in peace between checking out and being picked up for transfer to airport. The Conservatory Bar area was booked for a private function, I was asked to move from a table by the Bar and the Elephant Bar did not open until 2pm

Dear Ms. C., Thank you very much for taking the time to share your feedback following your recent stay at Raffles Hotel Le Royal. We are delighted to know that you loved the hotel and appreciated the service and facilities overall. We are, however, truly sorry to learn of your disappointment regarding the lack of a peaceful space to relax after check-out while waiting for your airport transfer. We understand how important it is to feel comfortable during those final moments of a stay, and we regret that the Conservatory Bar was unavailable due to a private event and that the Elephant Bar was not yet open. Please accept our sincere apologies for the inconvenience caused. Your comments are invaluable to us, and we will review how we can better accommodate guests in similar situations, ensuring that a welcoming space is always available. We greatly appreciate your recommendation and hope to have the pleasure of welcoming you back to Phnom Penh, where we will strive to provide you with an even more seamless and enjoyable experience. Warm regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Frederic B. L. J. Couples - Confirmed reviews ALL

We had a great experience during our stay. Everyone was so helpful and couldn’t have been nicer. The property is beautiful. We loved The Elephant Bar!

Dear Mr. L., Thank you for sharing such wonderful feedback about your recent stay at Raffles Hotel Le Royal. We are truly delighted to hear that you had a wonderful stay and that our team made you feel so welcome. It is a pleasure to know you enjoyed the charm of our property and especially The Elephant Bar. Your recognition of our staff’s helpfulness and friendliness is greatly appreciated, and we will be sure to share your kind words with the team. We are also pleased that our sustainable initiatives contributed positively to your stay. We look forward to the opportunity of welcoming you back to Raffles Hotel Le Royal for another memorable experience. Warm regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Pamela L. H. Couples - Confirmed reviews ALL

The whole team could not have made it a more memorable stay. It was really wonderful. The little extras that was provided, cake, chocolates, flowers were very special indeed. I loved it .

Dear Ms. Pamela, Thank you for sharing such a heartfelt review of your recent stay with us at Raffles Hotel Le Royal. We are thrilled to know that your stay was filled with memorable moments and that the thoughtful touches such as the cake, chocolates, and flowers brought you joy. We are especially pleased that Ms. Neth Sreyny was able to assist you during check-in and check-out, and we will ensure she receives your kind recognition. Our team strives to deliver the highest level of service, and your feedback is a wonderful encouragement. We truly look forward to welcoming you back to Raffles Hotel Le Royal for another unforgettable stay. Warm regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Ashley G. Friends - Confirmed reviews ALL

Loved every moment of our stay. All of the staff couldn’t have been more welcoming and helpful. Thank you for a memorable few days.

Dear Ms. G., Thank you very much for taking the time to share your impressions of your recent stay with us. We are thrilled to know that your experience was marked by the warmth and helpfulness of our team, and that you found our rooms both comfortable and elegant. We also value your constructive feedback regarding breakfast service and towel replacement. Please accept our apologies for any inconvenience caused. Rest assured, your comments have been shared with our team so that we can improve and ensure every detail of your stay is seamless. It was a pleasure to host you, and we hope to welcome you back to Raffles Hotel Le Royal for another memorable visit in the near future. With kind regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Natalija V. G. Solo - Confirmed reviews ALL

My recent stay at Raffles Le Royal was truly exceptional — a perfect blend of warmth, elegance, and timeless charm. From the gracious welcome to the thoughtful service throughout, everything felt deeply personal and wonderfully refined. The ambiance of the hotel, the tranquillity of the gardens, and the care shown by every member of the team created an experience that felt both restorative and very special. Thank you for a memorable stay. This is exactly why I am coming back for another stay over the weekend.

Dear Ms. Natalija, Thank you very much for sharing such a heartfelt review of your recent stay at Raffles Hotel Le Royal. We are truly delighted to know that your experience was marked by warmth, elegance, and the timeless charm that we strive to uphold. It is wonderful to hear that the thoughtful early check-in made such a difference after your long journey from Siem Reap. We are proud that our team was able to anticipate your needs and provide comfort from the very first moment of your arrival. Your kind words about Reaksmey, Michelle, our doorman, the front desk and boutique teams, as well as Dagmar Lyons, mean a great deal to us. Recognizing their dedication inspires us all to continue delivering service that are both personal and refined. We are also pleased that you enjoyed the tranquility of our gardens, the culinary offerings at Le Phnom, and the iconic atmosphere of The Elephant Bar. Your appreciation of our sustainable initiatives is especially encouraging, as we remain committed to creating memorable experiences while caring for our environment. It is an honor to know that your stay was so restorative and special that you have already chosen to return. We look forward to welcoming you back this weekend and to creating another unforgettable experience for you. With warm regards, Sharon Quality & Development Manager

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Other web-users rate our hotel

  • 198 reviews 9.5/10 Location
  • 376 reviews 8.1/10 Room
  • 779 reviews 9.1/10 Service
  • 10 reviews 8.1/10 WiFi
  • 309 reviews 9.6/10 Vibe
  • 267 reviews 9.4/10 Amenities
  • 200 reviews 8.3/10 Breakfast
  • 157 reviews 7.1/10 Comfort

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