Raffles Hotel Le Royal Phnom Penh 5 stars

Customer review rating (ALL Rating) 4.8/5 931 reviews

Raffles Hotel Le Royal Phnom Penh - Image 1
Raffles Hotel Le Royal Phnom Penh - Image 2
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Description

Hotel extras

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

Our accommodation(s)

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Hotel location

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 PHNOM PENH
Cambodia

GPS:11.576354, 104.918079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  931 reviews

TripAdvisor Rating  4.5/5  2,658 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Peter A. W. T. Couples - Confirmed reviews ALL

We loved our short stay of a few days after more than 24 hours of travel. Raffles Hotel was the perfect place to do this, whether relaxing by the pool or in the Elephant Bar. We enjoyed being part of the Christmas celebrations but the highlight was the breakfast. The eggs with crab are a new favourite of mine! All the staff were wonderful, welcoming and friendly without going too far over the top.

Dear Mr. T., Thank you very much for sharing your wonderful feedback following your recent stay at Raffles Hotel Le Royal. We are delighted to know that after such a long journey, you found our hotel to be the perfect place to relax and unwind. It is heartening to read that you enjoyed the festive atmosphere of our Christmas celebrations and that our breakfast, especially the eggs with crab, became a new favourite of yours. We will be sure to share your kind words with our culinary team, who will be thrilled to know their efforts made such a memorable impression. We are equally pleased that you felt warmly welcomed by our colleagues and appreciated their balance of friendliness and professionalism. Your recognition means a great deal to us. We truly hope to have the pleasure of welcoming you and Mrs. T. back to Phnom Penh for another elegant and relaxing stay. Warm regards, Sharon Quality & Development Manager

Customer review rating 4.0/5

Alison F. C. Solo - Confirmed reviews ALL

Loved the hotel but disappointed that there was no place to sit in peace between checking out and being picked up for transfer to airport. The Conservatory Bar area was booked for a private function, I was asked to move from a table by the Bar and the Elephant Bar did not open until 2pm

Dear Ms. C., Thank you very much for taking the time to share your feedback following your recent stay at Raffles Hotel Le Royal. We are delighted to know that you loved the hotel and appreciated the service and facilities overall. We are, however, truly sorry to learn of your disappointment regarding the lack of a peaceful space to relax after check-out while waiting for your airport transfer. We understand how important it is to feel comfortable during those final moments of a stay, and we regret that the Conservatory Bar was unavailable due to a private event and that the Elephant Bar was not yet open. Please accept our sincere apologies for the inconvenience caused. Your comments are invaluable to us, and we will review how we can better accommodate guests in similar situations, ensuring that a welcoming space is always available. We greatly appreciate your recommendation and hope to have the pleasure of welcoming you back to Phnom Penh, where we will strive to provide you with an even more seamless and enjoyable experience. Warm regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Frederic B. L. J. Couples - Confirmed reviews ALL

We had a great experience during our stay. Everyone was so helpful and couldn’t have been nicer. The property is beautiful. We loved The Elephant Bar!

Dear Mr. L., Thank you for sharing such wonderful feedback about your recent stay at Raffles Hotel Le Royal. We are truly delighted to hear that you had a wonderful stay and that our team made you feel so welcome. It is a pleasure to know you enjoyed the charm of our property and especially The Elephant Bar. Your recognition of our staff’s helpfulness and friendliness is greatly appreciated, and we will be sure to share your kind words with the team. We are also pleased that our sustainable initiatives contributed positively to your stay. We look forward to the opportunity of welcoming you back to Raffles Hotel Le Royal for another memorable experience. Warm regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Pamela L. H. Couples - Confirmed reviews ALL

The whole team could not have made it a more memorable stay. It was really wonderful. The little extras that was provided, cake, chocolates, flowers were very special indeed. I loved it .

Dear Ms. Pamela, Thank you for sharing such a heartfelt review of your recent stay with us at Raffles Hotel Le Royal. We are thrilled to know that your stay was filled with memorable moments and that the thoughtful touches such as the cake, chocolates, and flowers brought you joy. We are especially pleased that Ms. Neth Sreyny was able to assist you during check-in and check-out, and we will ensure she receives your kind recognition. Our team strives to deliver the highest level of service, and your feedback is a wonderful encouragement. We truly look forward to welcoming you back to Raffles Hotel Le Royal for another unforgettable stay. Warm regards, Sharon Quality & Development Manager

Customer review rating 5.0/5

Ashley G. Friends - Confirmed reviews ALL

Loved every moment of our stay. All of the staff couldn’t have been more welcoming and helpful. Thank you for a memorable few days.

Dear Ms. G., Thank you very much for taking the time to share your impressions of your recent stay with us. We are thrilled to know that your experience was marked by the warmth and helpfulness of our team, and that you found our rooms both comfortable and elegant. We also value your constructive feedback regarding breakfast service and towel replacement. Please accept our apologies for any inconvenience caused. Rest assured, your comments have been shared with our team so that we can improve and ensure every detail of your stay is seamless. It was a pleasure to host you, and we hope to welcome you back to Raffles Hotel Le Royal for another memorable visit in the near future. With kind regards, Sharon Quality & Development Manager

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Other web-users rate our hotel

  • 198 reviews 9.5/10 Location
  • 376 reviews 8.1/10 Room
  • 779 reviews 9.1/10 Service
  • 10 reviews 8.1/10 WiFi
  • 309 reviews 9.6/10 Vibe
  • 267 reviews 9.4/10 Amenities
  • 200 reviews 8.3/10 Breakfast
  • 157 reviews 7.1/10 Comfort

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