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Sofitel Phnom Penh Phokeethra Hotel 5 stars

Customer review rating 4.6/5 3,406 reviews

ALLSAFE approved hotel

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Sofitel Phnom Penh Phokeethra
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+ 29 Services

Hotel extras

  • Indulgent SoSPA offering an array of wellness treatments

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • Four gourmet restaurants for the ultimate culinary journey

  • Seven hectares of gardens offering a relaxing escape

  • Grandest Ballroom offering Magnifique events for 1000 guests

Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site
Sothearos Boulevard
Sangkat Tonle Bassac
12301 phnom penh
cambodia

Tel: +85523999200

Fax: (+855)23/999211

Check-in from 14h00

Check out up to 12h00

  • SINH CAFE OPEN TOUR , MEKONG EXP :  CENTRAL MARKET

  • SOTHEAROS STREET :  No. 6

  • By plane

    PHNOM PENH INTERNATIONAL AIRPORT At 14km / 8 miles

GPS :11.546306, 104.933521

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • 4 Bars
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Breakfast à la carte Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 201 rooms
    • One room for people with reduced mobility
    • No family room
    • 34 connecting rooms
    • 129 non-smoking rooms
    • 12 floors
  • Languages spoken at the hotel
    • Thai
    • Chinese Mandarin
    • Italian
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception Additional charge
  • Currency exchange
    • Currency exchange
Access to property
  • Sofitel Phnom Penh Phokeethra
    • On site
    • 200 parking spaces
    • Private
    • Parking opened 24/7
  • Sofitel Phnom Penh Phokeethra
    • On site
    • 50 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Aqua Pool
    • Outside
    • On site
  • Phokeethra Pool
    • Outside
    • On site
  • Phokeethra Sports Club Additional charge
    • On site
  • SO FIT
    • On site
    • Hammam
    • Sauna room
Boutiques/shopping
  • Art gallery
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Outdoor playground for children

Our accommodation(s)

Sofitel Phnom Penh boasts stunning colonial style rooms with a modern Khmer touch and polished hardwood floors-heavenly Sofitel Mybed bedding, high tech plug & play electronic facilities, TV & sound equipment make for a delightfully comfortable stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,430

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Phnom Penh Phokeethra

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,406 reviews

TripAdvisor Rating 4.5/5

1,915 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent Staycation

Customer review rating 5.0/5

Jose B. Solo - 15/10/2021 Confirmed reviews ALL

Very happy to have chosen Sofitel again for a weeks staycation. Great service, excellent food and beverages, and wonderful and attentive Sofitel team. Thank you for making my mini break away so great!

best experience under quarantine conditions

Customer review rating 4.5/5

Wolfgang W. Couples - 07/10/2021 Confirmed reviews ALL

very nice room, great food, great service.

Dear Wolfgang Maximilian W., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Magnifique Stay

Customer review rating 5.0/5

Anonymous Couples - 28/09/2021 Confirmed reviews ALL

A pleasant stay before starting a long travel of 3 aircrafts from one side of the world to the other one. The team was always very attentive and friendly. We were constantly greeted and welcomed to all outlets. Thank you!

Good stay

Customer review rating 4.5/5

Anonymous Families - 25/09/2021 Confirmed reviews ALL

Rooms are very clean, so staying for 2 weeks on quarantine (and thus without housekeeping) was easy enough for me to dust up. Food from the ASQ was good, room service was good too. Maybe a few more vegetarian cuisine.

Dear Maria Samantha M., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Satisfied

Customer review rating 3.5/5

Melvin H. S. H. Families - 04/08/2021 Confirmed reviews ALL

I think there should be a better breakfast server even during this pandemic going on. I think maybe 2 start hotel can server better breakfast than what I have at your place. you will loose more customer local customer if there is no improvement on this. During this pandemic, we are going to hotel to get relax and nice food but end up not so.

Dear Melvin H., Thank you so much for taking time to share your recent experience at Sofitel Phnom Penh Phokeethra. We have noted your remark on our breakfast. Please accept our sincere apologize for this inconvenience caused. We can assure you that the necessary steps have been taken to avoid such inconvenience in the future. Thank you so much for your patronage and we hope to have another chance of serving you again. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Friendly Service

Customer review rating 4.5/5

S. C. M. Business - 04/07/2021 Confirmed reviews ALL

Top hotel in Phnom Penh with no doubt for both business and personal travelers. All the staffs and managers were friendly and responsive to guest request. Even in the lockdown and social distancing restraints from the public office, services were spontaneous and customer-centric to ease the guest frustration.

Dear Chang M. S., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Warm and welcoming humble staff

Customer review rating 4.5/5

Serevia R. Families - 13/06/2021 Confirmed reviews ALL

We (me and my two teens) stayed only one night, but we are satisfied with the humble, warm and welcoming staffs there. They helped us to check in in no time, provide us a welcoming drink directly once we arrive, clean our room before we asking, gave a late check out to ease our schedule and even gave my kids surprise gifts (a lovely handwriting encouraging note, mini delicious muffins and banquette of sweet fruits). That was a wonderful staycation. Thank you Sofitel.

Dear Serevia R., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

good service , the restaurant is good , location of the hotel near aeon mall1

Customer review rating 5.0/5

Ariya Friends - 04/06/2021 Confirmed reviews ALL

I had good moment , I will come back to stay in the hotel soon Thank you so much

Dear Ariya K., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great sports/exercise options

Customer review rating 5.0/5

Selam Couples - 03/06/2021 Confirmed reviews ALL

Wanted to get out of the house after weeks in lockdown. Just needed a different environment and the Sofitel had a great staycation deal.

Dear Selam K., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great service from all staff!

Customer review rating 5.0/5

Jm Couples - 23/05/2021 Confirmed reviews ALL

Booked a night for our anniversary and all staff were very warm and welcoming. The manager personally greeted us upon arrival and departure. Will definitely choose to stay again!

Dear Joshua M., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great staff

Customer review rating 5.0/5

Benjamin L. Families - 22/05/2021 Confirmed reviews ALL

We had an amazing staycation at Sofitel. Great staff, nice rooms and delicious food. Will be back!

Dear Benjamin L., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Customer review rating 4.5/5

Anonymous Families - 17/05/2021 Confirmed reviews ALL

The stay was wonderful. The AC in the room was very weak. Everything else was excellent!

Dear Lisa Renee H., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Excellent Stay

Customer review rating 5.0/5

Anonymous Business - 14/05/2021 Confirmed reviews ALL

Best, and safe and peace!

Dear Vina C., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra
Customer review rating 5.0/5

John M. Business - 06/05/2021 Confirmed reviews ALL

We came in to the hotel after more than a month of fieldwork which ended with the onset of the Covid-19 second wave. The US embassy recommended the hotel and we were not disappointed. The rooms are lovely, the staff helpful, the food was very good given the circumstances and the location was ideal. I personally enjoyed the 1929 Georges Portal photographs. When my team next returns to Cambodia I intend to book us at the Sofitel again.

Dear John M., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

excellent stay!

Customer review rating 4.5/5

Anonymous Families - 24/04/2021 Confirmed reviews ALL

staycation

Dear Suman K., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Convenient and Classical Atmosphere

Customer review rating 4.5/5

Agnes K. Business - 14/04/2021 Confirmed reviews ALL

I like its convenient and classical atmosphere rather than simply luxurious. And I appreciate most of staff are very professional and friendly. Their response were so fast whenever I needed. Actually it was the services that prepared before I needed them in many cases. I also appreciate we can see many black-and-white photographs here and there as part of the design in Sofitel, which were extracted from Georges Portals archive (taken in 1929) and restored by Sofitel with its commitment to culture. And I was impressed with the fact that Sofitel lends the gallery to the artists free of charge for a certain period of time and supports their artistic activities. I could appreciate some beautiful artworks by Denis Laurent during my stay.

Dear Jin Sun K., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

a good night's sleep

TripAdvisor rating 5.0/5

Muhammad Siddiq A Business - 19/01/2020 TripAdvisor review

personal assistance at check-in was a nice welcome, all the way to the room and showing how all the amenities work. room layout was great. didn't really have much time to explore hotel facilities during this trip. looking forward to future stays.

Dear Muhammad Siddiq A, Greetings from Sofitel Phnom Penh Phokeethra, It is with pleasure to read that your check-in experience with us was great one and you enjoyed your stay with us. I will share your kind comment to our entire team. We look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Beautiful Facility - AMAZING, FRIENDLY, HELPFUL TEAM!!!

TripAdvisor rating 5.0/5

S3645EHmichaelb Business - 14/01/2020 TripAdvisor review

My 3rd trip to Phnom Penh and staying at the Sofitel. My business now brings me to Phnom Penh and I will be staying here every time. The facility is beautiful and really well maintained and every single member of the team is INCREDIBLY friendly, helpful and eager to please in every way. This applies to the front desk staff, to breakfast service, doormen, and room service team. I look forward to seeing everyone again on my next trip.

Dear Michael B, Greetings from Sofitel Phnom Penh Phokeethra, We are delighted to receive your full-score review, thank you very much. I definitely agree with you, that it is our Hotel team professionalism and their outstanding abilities which makes staying at Sofitel Phnom Penh Phokeethra such a unique and Magnifique experience. They never shy away from going the extra mile in order to surprise and delight our guests, and it is rewarding to hear that their efforts of attention to detail are recognized. Much appreciated your patronage and look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great service in superb facilities

TripAdvisor rating 5.0/5

covergaardx Business - 08/12/2019 TripAdvisor review

I stayed 3 days in early December in this really nice hotel, with several high level restaurants. Most striking this time was the excellent service, plenty business centre assistance and good follow-up to ACCOR members. Look forward to being back! Best regards, Christian

Bonjour Christian, Greetings from Sofitel Phnom Penh Phokeethra, We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Love Cambodia & the Wonderful Sofitel, Phnom Penh...

TripAdvisor rating 5.0/5

Paul H Couples - 11/11/2019 TripAdvisor review

My partner & myself travelled from a work trip in Dubai to relax in Cambodia for a few days; having happily stayed at other Sofitel hotels, we oped for the Sofitel, Phnom Penh - what a wonderful hotel, with facilities & lovely staff... Paul

Dear paulM6696XV, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for sharing your wonderful experience at our beautiful property here. I am delighted to learn that your relaxation trip in Cambodia was a pleasant one. Indeed, it is perfect to have a sweet escape to rejuvenate and pamper yourself after the long business trip and Sofitel Phnom Penh Phokeethra is the best place for that. We all look forward to welcoming you and your partner again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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