Sofitel Phnom Penh Phokeethra 5 stars

Customer review rating (ALL Rating) 4.9/5 564 reviews

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26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, 12301 PHNOM PENH, Cambodia

Description

Hotel extras

  • Indulgent Sofitel Spa offers an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Inspirational events for 1000 guests

Our accommodation(s)

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Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

GPS:11.546306, 104.933521

Telephone
Fax +855 23 999 211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  564 reviews

Customer review rating 5.0/5

Mark B. Solo - Confirmed reviews ALL

I had an excellent stay, from the booking, getting the highest floor room as requested, to the nice food and an exceptional massage that was really relaxing.

Customer review rating 5.0/5

Sokha M. Families - Confirmed reviews ALL

Well maintained hotel

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you found our hotel very clean, well-maintained, and supported by a professional team. Your feedback means a great deal to us and has been shared with our staff, who are truly encouraged by your recognition. We look forward to welcoming you back for another pleasant stay. Warm regards, Marc Emmanuel General Manager Sofitel Phnom Penh Phokeethra

Customer review rating 5.0/5

Catherine S. M. Couples - Confirmed reviews ALL

We would like to warmly thank the entire team for the warm welcome they gave to us during our two weeks in Phnom Penh. From our arrival, with the welcome gift, to our departure, accompanied by the front desk team and the general manager, you made us feel right at home. The housekeeping team was fantastic, always attentive to every detail, taking our preferences and adapting the room preparation accordingly. Thanks to Kunthea and Kimley for their warm welcome at breakfast, their recommendations, and for keeping us in such a good mood throughout the day. Thanks to the reception team, and especially to Mr. Malin and Ms. Lou Anne, for preparing our stay, for their incredibly warm welcome, and for all the little touches that made our stay so enjoyable. We particularly appreciated the surprise birthday cake in our room, all your wishes, and the special gift (Thanks to Malaky) from the spa. The art of hospitality is built in the details, we deeply enjoyed every moment at your hotel and hope to see you very soon.

Dear Ms. M., What a beautiful and heartfelt review. Thank you so much for taking the time to share your story. The entire team and I are truly touched to know that from your arrival with the welcome gift to your departure alongside our front desk team and myself, you felt right at home. That is the highest compliment we could ever receive. It brings us so much joy to hear that our housekeeping team anticipated your preferences, and that each and every step of the way, the team craft a memorable stay for you. Learning that those small details delighted you means the world to us. You are absolutely right: the art of hospitality is built in the details. We already look forward to welcoming you back very soon. With warmest regards, Marc Emmanuel General Manager Sofitel Phnom Penh Phokeethra

Customer review rating 5.0/5

Giles M. P. Families - Confirmed reviews ALL

Such a relaxing break with wonderful, caring and attentive staff. The hotel is also a good base for visiting The Killing Fields site just out of town and the S-21 Genocide museum.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Marc Emmanuel General Manager Sofitel Phnom Penh Phokeethra

Customer review rating 5.0/5

Mingyu C. Solo - Confirmed reviews ALL

As expected of the SOFITEL brand, this hotel delivers awesome service with great dining options and in a central location right besides an AEON mall. As noticed during my stay, this is a highly popular hotel for business travellers and receives foreign and local dignitaries for high-level meetings constantly yet remaining a comfortable hotel for holidaymakers to have a quiet stay after visiting tourist spots. For breakfast, guests have a choice of Ala Carte options at the Chinese Restaurant or the International Buffet spread at the French restaurant, that's a great start to every morning! Can highly recommend the spacious rooms here and great service by Lou-Anne, the Duty Manager who checks in on me daily and recommending me places to visit as it was my first time in the city with me ended up booking the hotel-organised trip to Oudong, chaperoned by Concierge Khim drove me there and became my unofficial guide to various sights on the way to Oudong. Club Millesime was well-staffed by the likes of Piseth, Phanos and Nita who likewise delivered attentive service and goes the extra mile for special requests to ensure guest satisfaction. Thank you to Vatey and everyone mentioned earlier for this fabulous stay.

Dear Valued Guest, I really appreciate for this thoughtful and glowing review. We are truly delighted that your stay was seamless and enjoyable. We are pleased to learn that our facilities and the team hospitality, contributed to a wonderful experience. Your kind words have been shared with everyone mentioned, especially Ms. Lou-Anne, Mr. Khim, Mr. Piseth, Mr. Phanos, Ms. Nita, and Ms. Vatey. They are all deeply touched by your recognition. Once again, thank you for recommending us so highly. We look forward to welcoming you back. With warmest regards, Marc Emmanuel General Manager Sofitel Phnom Penh Phokeethra

Other web-users rate our hotel

  • 147 reviews 9.5/10 Location
  • 197 reviews 9/10 Room
  • 465 reviews 9.7/10 Service
  • 154 reviews 9.2/10 Amenities
  • 146 reviews 8.8/10 Vibe
  • 104 reviews 9.7/10 Breakfast
  • 79 reviews 9.5/10 Cleanliness

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