Sofitel Phnom Penh Phokeethra 5 stars

Customer review rating (ALL Rating) 4.7/5 453 reviews

Hotel extras

  • Indulgent SoSPA offering an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Magnifique events for 1000 guests

ALLSAFE approved hotel

Our accommodation(s)

Sofitel Phnom Penh hotel boasts stunning colonial style rooms with a modern Khmer touch and polished hardwood floors-heavenly Sofitel Mybed bedding, high tech plug & play electronic facilities, TV & sound equipment for a delightfully comfortable stay. Our luxurious rooms and suites offers the perfect base from which to roam around the city. We are in close vicinity to a large-scale shopping mall, government offices, embassies, major tourist attractions, and of course the charming riverfront.

Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

GPS:11.546306, 104.933521

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  453 reviews

TripAdvisor Rating  4.5/5  1,994 reviews

Average

Customer review rating 2.5/5

Kriss Business - Confirmed reviews ALL

Well I am not happy about it as my hair cream was stolen … For the matter of fact I just buy it before I would leave from Hong Kong … but it was missing on the 2 days after my room was cleaned… Sorry I can’t give a good review but just disappointed… Thanks .. hoping your staff can learn not to rob but instead ask if they can have it..

Good and comfortable stay

Customer review rating 4.5/5

Fakhruddin K. Business - Confirmed reviews ALL

Sofitel is one of the very good hotel i have stayed so far. Staff is very welcoming and helpful. Rooms, location and facilities are excellent and high standards are kept all over in this hotel.

Dear Mr. Fakharuddin, Greeting from Sofitel Phnom Penh Phokeethra! What a glowing review from you, thank you very much for sharing your staying experience with us here! It is with delightful to hear that we had a chance to provide you a pleasant experience during your stay in Phnom Penh. We are glad that our hotel facilities and room functionalities exceed your expectation. It is also wonderful that you were able to feel welcome with the service delivered by our Hotel Ambassadors, and I will be certain to share your comments with the rest of our team. It is through your invaluable feedback that we are able to uphold the high quality of standards for which we have become renowned. Again, we appreciate your positive feedback and we look forward for your next visiting. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Very enjoyable and comfortable stay

Customer review rating 4.5/5

Freddy Friends - Confirmed reviews ALL

Short stay so I didn't use gym or pool facilities. The staff were wonderful, very friendly, knowledgeable and helpful.

Dear Mr. Shao-Fu, Greeting from Sofitel Phnom Penh Phokeethra! Thank you so much for taking time to share us your experience during your stay at Sofitel Phnom Penh Phokeethra. I am pleased to hear that the service extended by our Ambassadors exceeded your expectations It is lovely to hear that you had an enjoyable experience during your stay with us. Thank you so much for your nice evaluation. Not only we aim to ensure that guest are touched by our heartfelt services, but we strive hard to make guest feels relax and comfortable during their stay with us. We look forward to welcoming you again soon in Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Excellent stay at Sofitel Phnom Penh Phokeethra

Customer review rating 4.5/5

Michael W. Couples - Confirmed reviews ALL

We enjoyed a fabulous stay at Sofitel Phnom Penh Phokeethra in March. The building itself is breathtaking with comfortable and beautifully appointed public and private areas. Service was impeccable, both professional and also very warm. The check in staff, reception staff, bar, restaurant and breakfast staff, concierge, door staff and chamber staff were all perfect and made our stay wonderful. We would specifically like to thank: the floor manager of the breakfast team for her welcoming attitude; Lay Maron who made us such delicious eggs to order; and Gerie Nikkole Salvador, the Manager of Club Millesime, who arranged for delicious vegetarian food. Breakfast was always fabulous and we had delicious meals at Do Forni and Fu Lu Zu. Two small suggestions. Smoking in public areas is a problem for visitors from countries overseas where this is prohibited. And a better understanding of veganism would be helpful. But, these are small concerns and your hotel is one of the best we have stayed at. Thank you!

Dear Mr. Alan, Greeting from Sofitel Phnom Penh Phokeethra! I am very glad to read that we were able to craft a magnifique experience for you and your partner during your stay at Sofitel Phnom Penh Phokeethra. Thank you so much for sharing us delightful experience. Your review described our dedicated service perfectly. Our Heartist embody the service from their heart and on the small things such as remembering guests by name or friendly conversations to learn about preferences as we want you to feel the warmth of our service through our Heartists, and I’m glad to hear we were successful in doing so. Your lovely review will be shared amongst our team and they will be pleased to hear this. We hope your next visit with us will be as pleasant as the previous one and look forward to seeing you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great Pastry

TripAdvisor rating 5.0/5

Jack T TripAdvisor review

I ordered a cake from Sofitel. The Chef has done a great job decorating it. The cake taste so good and everyone love it. The Chef was so helpful. He listened to our ideas and then suggested what was the best option. We had such a great party.

Dear valued guest, Greeting from Sofitel Phnom Penh Phokeethra! Thank you so much for taking time-sharing us with a nice review for our Pastry and our Heartists. I am glad to read that we were able to craft a Magnifique experience during your stay with us. As guest satisfaction is of utmost valuable to us, we at Sofitel only pride ourselves on excellent service, aiming to deliver a personalized experience for every guest staying with us. We strive towards providing tailor-made service, as we want guests to fully indulge in our Magnifique experience. I’m pleased to hear that our hotel Heartists made your experience a pleasant one, and I will be certain to share your kind comments with them. Your kind words will share with team especially Pastry chef and his colleagues that make your experience was pleasant during your stay with us. Once again, thank you so much for your review and we delighted to welcome you again soon in near future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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