Sofitel Phnom Penh Phokeethra

Sofitel Phnom Penh Phokeethra 5 stars

Customer review rating (ALL Rating) 4.7/5 235 reviews

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Hotel extras

  • Indulgent SoSPA offering an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Magnifique events for 1000 guests

ALLSAFE approved hotel

Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

  • SINH CAFE OPEN TOUR , MEKONG EXP:  CENTRAL MARKET

  • SOTHEAROS STREET:  No. 6

  • By plane

    PHNOM PENH INTERNATIONAL AIRPORT At 14km / 8 miles

GPS:11.546306, 104.933521

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Sofitel Phnom Penh hotel boasts stunning colonial style rooms with a modern Khmer touch and polished hardwood floors-heavenly Sofitel Mybed bedding, high tech plug & play electronic facilities, TV & sound equipment for a delightfully comfortable stay. Our luxurious rooms and suites offers the perfect base from which to roam around the city. We are in close vicinity to a large-scale shopping mall, government offices, embassies, major tourist attractions, and of course the charming riverfront.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  235 reviews

TripAdvisor Rating  4.5/5  1,940 reviews

Good service and environment

Customer review rating 4.0/5

Johnson Couples - Confirmed reviews ALL

The service at the reception and room as well as the environment were excellent. However, some of the facilities were not working like telephone, jacuzzi at the pool, and no changing room at the pool.

Dear Mr. C., Thank you so much for taking time to share us your experience during your stay at Sofitel Phnom Penh Phokeethra. I am pleased to hear that the service extended by our Ambassadors exceeded your expectations As your patronage and satisfaction is outmost importance to us, we sincerely appreciate your comment about the condition of facilities. Rest assured that your suggestions have been well noted and we are working on the improvement on this matter. It is feedback such as yours that enables us to adjust and better serve our guests and meet their satisfaction. I look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Well located and superb service

Customer review rating 4.5/5

S. V. Business - Confirmed reviews ALL

Happy with the staff's services, room was clean and very neat. Overall am very happy and will be coming over again

Dear Mr. S., Greeting from Sofitel Phnom Penh Phokeethra. It is delightful to learn that you had a great experience with us and our service exceeded your expectation. Our Hotel Heartists embody our spirit of service from the heart, and strive to make you feel welcome, as well as provide a Magnifique experience for each individual guest. Therefore, we would like to thank you for your feedback, as it is through your comments that we can show continuous improvement to uphold our high standards of service. We all look forward to your next visit. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Exquisite hotel in the heart of the busy Phnom Penh city.

Customer review rating 5.0/5

L. Friends - Confirmed reviews ALL

I had a fantastic stay at the hotel, a mix of colonial and modern feel of the hotel is exactly what I love. The staff were all friendly and accommodating especially Alex from the sport club, Mary at the front desk and also Jerwyl from the sales team. Everything was nice. Just a personal note, the hotel was not particularly busy during our stay and I noticed that many of the restaurants were empty and quiet. I’ve traveled the world and have stayed in many other resorts and hotels of the similar caliber. Usually these hotels would offer room upgrade or access to their executive lounge to give their loyal customers a BIG WOW experience and to make it look busy to entice people to use it. It was just sad that the club room was empty and the restaurants were quiet every time we passed by. It is just a personal note though. Thank you so much for a good and comfortable place to stay and relax while I was there.

Excellent service at Sofitel Phnom Penh

TripAdvisor rating 5.0/5

Fussygirl74 Families - TripAdvisor review

Very nice team at the Sofitel Phnom Penh from the reception to the bellboys. Everyone is so helpful and friendly, which made our stay extra nice. Mr Vutha deserves a special thank you for finding the luggage that the airline had lost and for taking the initiative to go to the airport to bring it back to us. He also booked restaurants for most nights on our stay with lots of suggestions and different ideas. Mr Kosal especially was really helpful with finding us tuk tuks everyday and driving us around. Finally, the staff at La Coupole was really attentive and knew what to bring to the table before we even ordered it. True five star service.

Dear Fussygirl74, Warmest greetings from Sofitel Phnom Penh Phokeethra, We are delighted to receive your full score review, thank you so much! Indeed, at Sofitel, we pride ourselves on providing only the highest standards of service as a 5-star luxury brand. I’m glad to hear that the service extended by our Ambassadors exceeded your expectations. It is through invaluable feedback such as yours that we are able to maintain these high standards for which we have become renowned. I will be sure to share your positive comments with our team. Thank you for your kind words and we look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Above Expectations

TripAdvisor rating 5.0/5

lynette182021 Solo travel - TripAdvisor review

I had an overnight stay at the Sofitel Phnom Penh. It went far beyond my expectations. I have stayed at a number of Sofitel hotels over the years and they are always lovely. However this was beyond lovely. All staff were very welcoming and attentive. As a platinum member I visited the Club Millesime room and the service and attention to detail from both Nito and Phano was exceptional. Both were very helpful and informative when I had local questions. Their service was very professional, friendly and welcoming. The extra gift I received in relation to my birding passion was beyond exceptional. How personal and thoughtful from both of them and the General Manager Charles-Henri. I’m lost for words. I’d highly recommend staying with these wonderful people and the team at Sofitel Phnom Penh. I’ll be back for my next staycation.

Dear Lynette182021, Greetings from Sofitel Phnom Penh Phokeethra, We would like to thank you for choosing Sofitel Phnom Penh Phokeethra as your accommodation choice during your recent stay and for taking the time to share your glowing review with us. We are very pleased to read that you appreciated the hospitality of our ambassadors as well as satisfied with our hotel room and facilities and especially enjoyed your visit in our hotel. Undeniably, our ambassadors endeavor to deliver the best quality service and high standard practice in order to ensure the perfect hygiene as well as the professionalism to make our guest has a Magnifique experience. Rest assured that your kind words have been passed on to our teams and particularly to Mr. Phano and Nita who made your stay an amazing one. This will absolutely brighten up their day and motivate them to keep up the good work. We all look forward to welcoming you again on your next visit. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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Other web-users rate our hotel

  • 40 reviews 9.9/10 Location
  • 69 reviews 8.5/10 Room
  • 145 reviews 9.4/10 Service
  • 18 reviews 9/10 Cleanliness
  • 18 reviews 7.6/10 Breakfast
  • 14 reviews 3.9/10 Value
  • 5 reviews 1.7/10 Wellness Area

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