Mövenpick Resort Waverly Phu Quoc 5 stars

Customer review rating (ALL Rating) 4.4/5 1,449 reviews

Best price
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Mövenpick Resort Waverly Phu Quoc - Image 1
Mövenpick Resort Waverly Phu Quoc - Image 2
Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

Description

Hotel extras

  • A tropical wellness haven with 15 treatment rooms and private beach access.

  • Family-friendly resort with Little Birds Club, pool, and daily kids' activities.

  • 720 sqm grand ballroom with adjoining beachfront outdoor event space.

  • Complimentary shuttle to and from Phu Quoc International Airport

  • Complimentary daily Chocolate Hour for guests.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Room Garden View with Balcony

Photo out of - Superior Twin Room Garden View with Balcony

Designed to inspire rest and relaxation. With calming color tones and contemporary decor, each room features two single beds, an HD TV, bathtub & shower, amenities, a working desk, free Wifi, a minibar, and a private balcony overlooking to the garden.

  • Views:

    Garden View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Garden View
See availabilities

Designed to inspire rest and relaxation, our modern Superior King Room creates a feeling of home. Each room features a king-sized bed, HD TV, bathtub & shower, amenities, working desk, free WIFI, a minibar, Free airport transfer in shared shuttle and more

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Designed to inspire rest and relaxation, our modern Superior Twin Room creates a feeling of home. Each room features two single beds, HD TV, bathtub & shower, amenities, working desk, free WIFI, a minibar, Free airport transfer in shared shuttle and more

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Private Balcony with access to Pool, Garden Views, free WiFi, Espresso Machine, Minibar, Bathroom with Separate Rain Shower and Bathtub, Free airport transfer in shared shuttle and free kids club access. Also enjoy the free chocolate hour daily.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Private Pool or Terrace

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Perfect option for the family, this spacious rooms offers two queen-sized beds, large working desk, HD television. Espresso Machine, free airport shuttle, daily chocolate hour, free access to Kids club, Gym, Pool and beach.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 54 m² / 581 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Stunning panoramic view of beach and ocean makes this room more romantic, the room offers separated bedroom & living room, HD television, Espresso Machine, free airport shuttle, daily chocolate hour, free access to Kids club, Gym.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 72 m² / 775 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • PHU QUOC INT AIR
  • PQC Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 305 rooms
  • 2 rooms for people with reduced mobility
  • 39 family rooms
  • 45 connecting rooms
  • 305 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • French
  • Korean
  • Russian
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area

Well-being

Aura Pool

  • Outside

Elements Fitness

  • On site

Sports and leisure

Volleyball

  • On site

Jogging track

  • Nearby

Jogging track

  • On site

Volleyball

  • Nearby
  • On site

Aura Beach Club

Photo out of - Aura Beach Club

Aura Beach Club located on a beautiful sun-soaked stretch of sand in Ong Lang Beach, is a destination for good vibes! Here, memories are shared over delicious tapas, innovative drinks, and soulful soundtracks. Join us for perfect island days!

Cooking style
Regional
Capacity
160
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 Phu Quoc, Vietnam
Telephone +84 297 2699 999
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Musical Entertainment

Payment

  • Credit card
  • Other

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu

Aura Beach Club located on a beautiful sun-soaked stretch of sand in Ong Lang Beach, is a destination for good vibes! Here, memories are shared over delicious tapas, innovative drinks, and soulful soundtracks. Join us for perfect island days!

Perched on the 8th floor of Mövenpick Resort, enjoy panoramic views and an exclusive, high-quality dining experience. From peaceful mornings to intimate, sophisticated evenings. Your sky-high retreat!

POOL BAR

Photo out of - POOL BAR

Make yourself comfortable on our sofas or at the terrace by the pool and enjoy your favorite drinks

Bar Type
POOL BAR
Capacity
30
Telephone +84 297 2699 999

Other informations

Services

  • Free Wireless internet (WiFi)
  • Bar for hotel customers only

Payment

  • Other

Make yourself comfortable on our sofas or at the terrace by the pool and enjoy your favorite drinks

Ice-cream Parlor

Photo out of - Ice-cream Parlor

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Bar Type
SNACK BAR
Telephone +84 297 2699 999

Other informations

Services

  • Free Wireless internet (WiFi)
  • Bar for hotel customers only

Payment

  • Cash
  • Apple Pay

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Stay fit and continue your workout routine at Elements Fitness, equipped with the latest exercise machines. It's the ideal place to start the day or to re-boost yourself after a busy day around the island.

Calm your mind and indulge in the tranquility of the surroundings. Our Elements Spa has 15 treatment rooms available for your pleasure, as well as a whirlpool, steam room and sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,449 reviews

Customer review rating 4.5/5

Benedict M. R. Families - Confirmed reviews ALL

Dear Mr. R., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay with us. Thank you for taking the time to complete our online guest satisfaction survey and for sharing such detailed feedback about your experience. We are pleased to know that, despite the initial challenges, you and your family enjoyed your stay and appreciated the room arrangements, upgrade, friendly assistance from our Heartists, as well as the facilities and activities available at the resort. It is also wonderful to hear that your stay gave you a positive first impression of the Mövenpick brand and that you would consider staying with us again in the future. At the same time, we sincerely apologize for the shortcomings you encountered. We regret the inconvenience caused by the extended check-in process for your family. Your comments regarding the ripped bedsheet and shower grout have been shared with our Housekeeping team for immediate attention and follow-up. We also greatly appreciate your feedback regarding the Kids Club, Chocolate Hour, Beach Club food, and the availability of age-appropriate activities for children aged 6–10. These observations are valuable to us as we continue to enhance our facilities and overall guest experience. Regarding the 50% off second-room family offer, please kindly note that this promotion is no longer applicable at our hotel. We sincerely regret any confusion or disappointment this may have caused during your booking process. With regard to your Accor membership and NAB employee benefits, we apologize for the misunderstanding regarding the booking source. We have noted your clarification that you are an NAB employee and that the reservation was made using the applicable staff benefits. Please be assured that your reservation remains eligible for the applicable ALL – Accor Live Limitless status points. We understand your concern regarding the benefits you expected to receive and will ensure that this is appropriately reviewed. Thank you once again for highlighting both the positive aspects of your stay and the areas where we fell short. Your feedback has been shared with the relevant departments for follow-up, and we truly appreciate the opportunity to learn from your experience and improve our services. We hope to have the pleasure of welcoming you and your family back to Mövenpick Resort Waverly Phu Quoc and providing you with an even smoother and more enjoyable experience on your next visit. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Yeow A. L. Solo - Confirmed reviews ALL

Dear Mr. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are delighted to learn that you were pleased with the service provided by our team. Your compliments and your heartfelt words will certainly be shared with our team members, who will be thrilled to know that they made a positive impression. Receiving such positive feedback inspires us to continually strengthen our commitment to delivering the exceptional service our guests have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Seow L. H. Families - Confirmed reviews ALL

Dear Ms. H., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Wei M. O. Families - Confirmed reviews ALL

Dear Mr. O., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We apologize for the inconvenience you experienced with the main pool renovation and thank you for your patience in this matter. We have noted your recommendation for improvements to the pre-arrival communication. We appreciate your review, as it is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Hong T. N. Families - Confirmed reviews ALL

Dear Mr. T., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Dear Mr. R., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay with us. Thank you for taking the time to complete our online guest satisfaction survey and for sharing such detailed feedback about your experience. We are pleased to know that, despite the initial challenges, you and your family enjoyed your stay and appreciated the room arrangements, upgrade, friendly assistance from our Heartists, as well as the facilities and activities available at the resort. It is also wonderful to hear that your stay gave you a positive first impression of the Mövenpick brand and that you would consider staying with us again in the future. At the same time, we sincerely apologize for the shortcomings you encountered. We regret the inconvenience caused by the extended check-in process for your family. Your comments regarding the ripped bedsheet and shower grout have been shared with our Housekeeping team for immediate attention and follow-up. We also greatly appreciate your feedback regarding the Kids Club, Chocolate Hour, Beach Club food, and the availability of age-appropriate activities for children aged 6–10. These observations are valuable to us as we continue to enhance our facilities and overall guest experience. Regarding the 50% off second-room family offer, please kindly note that this promotion is no longer applicable at our hotel. We sincerely regret any confusion or disappointment this may have caused during your booking process. With regard to your Accor membership and NAB employee benefits, we apologize for the misunderstanding regarding the booking source. We have noted your clarification that you are an NAB employee and that the reservation was made using the applicable staff benefits. Please be assured that your reservation remains eligible for the applicable ALL – Accor Live Limitless status points. We understand your concern regarding the benefits you expected to receive and will ensure that this is appropriately reviewed. Thank you once again for highlighting both the positive aspects of your stay and the areas where we fell short. Your feedback has been shared with the relevant departments for follow-up, and we truly appreciate the opportunity to learn from your experience and improve our services. We hope to have the pleasure of welcoming you and your family back to Mövenpick Resort Waverly Phu Quoc and providing you with an even smoother and more enjoyable experience on your next visit. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Yeow A. L. Solo - Confirmed reviews ALL

I had a Fri 4 Sep to Sunday 6 Sep 2026 2-night stay at Mövenpick Resort Waverly Phu Quoc, which I received advanced welcome emails (including queries on any requests) days before my visit. I was pleasantly surprised to be able to get on the very useful complimentary hotel airport shuttle (with nice team of staff at the airport on my Friday 4 Sep 1700hrs arrival) despite not know about it. I was checked in the team fronted by Ms Janie (whom helped me on more than one occasions), who also quickly arranged for me to go to the Altitude 8 lounge, where I was very well taken care of by the team on both Friday 4 and Sat 5 Sep (Shout out to Ms Anh Anh with most encounters and teammates of Katie, Annie, Hien, Dennis, Lien Ms Nhi, and more whom I did not get to meet directly). Thank you too for nice upgrades, the very nice and clean room with great views, and lovely treatment. Thank you for the handwritten note by Guest Experience Manager Ui Do (pardon the spelling due to reading of handwriting). My room was very well kept and maintained, which I want to acknowledge the many staff who work tirelessly behind the scene (including with bookings and emails) at Mövenpick Resort Waverly Phu Quoc. Breakfast selection was very generous and outstanding. I enjoyed my breakfast experience on Sat 5 Sep 2026 with a very cheerful team, while I saw the Sun 6 Sep 2026 really stretched but still pleasant during a busy visit period. I was checked out by plesant Ms Chan, and nice and safely sent off by the hotel airport shuttle team. My encounters with almost all staff were very pleasant and polite, which is not easy to set such high standards here. Quoting Mövenpick's email to me [by guest relations officers Ms Janie & Hanh Nguyen (Ms. Wyn)], my stay was nothing less than excellent; and I am grateful for the lovely treatment from your team. Thank you again and I wish everyone the best :)

Dear Mr. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are delighted to learn that you were pleased with the service provided by our team. Your compliments and your heartfelt words will certainly be shared with our team members, who will be thrilled to know that they made a positive impression. Receiving such positive feedback inspires us to continually strengthen our commitment to delivering the exceptional service our guests have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Seow L. H. Families - Confirmed reviews ALL

We are travelling with 2 kids and parents, we are so glad that we made right choice to stay at movenpick. We enjoy the service provided by all staffs, the warmth welcome we received, the room upgrade, housekeeping, vast selection of breakfast. Good luck and continue in keeping this hospitality and vibe.

Dear Ms. H., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Wei M. O. Families - Confirmed reviews ALL

Stay is comfortable and service is excellent. However the main pool was under renovation and is quite a let down. Resort should put an indication that main pool is under renovation before booking so that customer has a choice to book others resort instead

Dear Mr. O., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We apologize for the inconvenience you experienced with the main pool renovation and thank you for your patience in this matter. We have noted your recommendation for improvements to the pre-arrival communication. We appreciate your review, as it is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Hong T. N. Families - Confirmed reviews ALL

good

Dear Mr. T., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Paniti T. Friends - Confirmed reviews ALL

Overall almost perfect experience especially all Front office staff and also FB staff at the islander. Room also very nice, clean and good conditions. Only some have to improve especially arrival experience at the Airport which make us feel slightly disappointed upon arrival as we arrived at arrival hall (international) which we informed earlier for flight details at 10.40 but no one their until 10.55 and wait us at Domestic hall which is another part of the airport and we have to ask other hotel if Movenpick staff will show up. Understand that we did not have local number but could approve arrival experience better.

Dear Mr. T., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are truly sorry to hear of your disappointment about the airport pick-up service you received. It is never our intention to make any guest feel unwelcome or frustrated. Please be assured that we will coordinate the plans for the enhancement with the respective team members. We appreciate your review and the compliments about our team. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your friends again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Daniel B. D. J. Families - Confirmed reviews ALL

Everything perfect, beautiful, amazing staff, food quality. Just a pity that pool in Waverly Resort, just in front of the beach, is under maintenance and we could not use it...

Dear Mr. B. D. J., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are truly sorry to hear about your disappointment regarding the main pool maintenance during your recent stay. As part of our ongoing efforts to enhance our guests’ overall experience, essential maintenance work was scheduled. We apologize for the inconvenience you experienced and thank you for your patience in this matter. We also appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Miji L. Families - Confirmed reviews ALL

All the staff were kind and provided great service, and the accommodation was comfortable. The only downside was that the bathroom drainage wasn't very good. Other than that, everything was great and I had a very relaxing stay. Thank you.

Dear Ms. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Jungwoong K. Families - Confirmed reviews ALL

really nice stay in here. See you again.

Dear Mr. K., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Hranush S. Families - Confirmed reviews ALL

The resort was beautiful, comfortable, and well maintained. The staff were very friendly and helpful, which made our experience even more enjoyable. Overall, we had a wonderful and relaxing stay and would happily recommend this resort to others.

Dear Ms. S., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Eden J. V. Couples - Confirmed reviews ALL

We had a great time! Perfect for the offseason to relax and do a whole lot of nothing.

Dear Ms. V., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Kate M. L. Couples - Confirmed reviews ALL

From check in to check out all the staff is so helpful. We really enjoyed our stay here! Celebrated our wedding anniversary here and they made it extra special 🥰

Dear Ms. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Yuee C. Families - Confirmed reviews ALL

Nice environment

Dear Mr. C., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Gek L. T. Families - Confirmed reviews ALL

Everyone in the team are so friendly and the facilities were maintained well. Though it’s raining heavily, we were never bored.

Dear Mr. T., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Jamie L. T. S. Families - Confirmed reviews ALL

Fantastic suite with amazing views, everything you could ever want at breakfast. Huge swimming pool.The staff were professional and welcoming

Dear Mr. S., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Wendy M. A. Friends - Confirmed reviews ALL

Mövenpick Resort Waverly in Phu Quoc is a fantastic place to relax and reasonably priced. Close enough, but far enough away from the hustle & bustle of the closet city - 15 minute Grab south to Dương Đông Town and the Night Markets. 50 minutes south to Sunset Town and the famous Sunworld Hon Thom Cable Car. And 15 minutes north to Grand World and VinWonders. At the end of the long driveway there is a great little mini mart in case you have forgotten anything or need a float for the pool. The resort itself is beautiful. The rooms are spacious and clean. The pool is great. The buffet breakfast is one of the best I've been to, catering to all nationalities. We had a few fun nights at the Aura Beach Club with the lovely Han looking after us. They even have a free chocolate buffet every afternoon in the lobby. The staff were amazing and couldn't be more helpful. Need something for your room at 9pm, no problem. Need advice for something to do, again no problem. They were determined to make our stay as the best they could. I had a pedicure and Vi did one of the best jobs ever on my toes. If there was a foot soak included it would have been a 10 out of 10. I would happily go back and stay there.

Dear Ms. A., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your friends again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

My N. D. Couples - Confirmed reviews ALL

This is our 3rd time staying at Movenpick back in 2023, 2024 & this time 2026 still did not disappoint. All the staff were all incredible, especially Tan from the Islander restaurant thank you for impeccable service, and giving us extra care. The staff at the Altitude Restaurant every morning exceeded our expectations, Thank you

Dear Ms. D., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Chun F. T. Families - Confirmed reviews ALL

Excellent experience of staying in this hotel. With the best view to celebrate my little daughter's birthday. The staff are always smiling and patient to revolve our requests. The breakfast is fantastic. The food is much more delicious than I ate outside the hotel. Thank you again for the service and arrangement.

Dear Mr. T., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Thi V. A. N. Families - Confirmed reviews ALL

Location, food, room, chocolate time, staff, view, service, pool, recreation room… totally satisfied

Dear Ms. V. A., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Nuratikah B. K. Friends - Confirmed reviews ALL

Clean and spacious room overseeing the ocean. Definitely a go to resort when we’re back in Phu Quoc again.

Dear Ms. B. K., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your friends again in the near future. Warm regards, Vi Do Guest Experience Manager

Other web-users rate our hotel

  • 821 reviews 7.6/10 Location
  • 1,662 reviews 8/10 Room
  • 2,677 reviews 8.1/10 Service
  • 17 reviews 9.2/10 WiFi
  • 1,091 reviews 8.3/10 Food
  • 1,012 reviews 8.9/10 Breakfast
  • 733 reviews 7.2/10 Cleanliness
  • 697 reviews 9.2/10 Vibe

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