Mövenpick Resort Waverly Phu Quoc 5 stars

Customer review rating (ALL Rating) 4.4/5 1,446 reviews

Mövenpick Resort Waverly Phu Quoc - Image 1
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Mövenpick Resort Waverly Phu Quoc - Image 3
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Description

Hotel extras

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

Our accommodation(s)

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Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,446 reviews

Customer review rating 5.0/5

Giacomo R. Friends - Confirmed reviews ALL

So the resort, it's on the north of the island, but it's not close to anything, but it's 20 minutes, so it's a good location. Beach is very nice, pool is amazing, beach club as well. It's got all the services. I was so impressed by the breakfast, by the cleanliness of the place. Really everything for me was spot on, from the bedroom to the food, to the facilities, amenities. I give 10 out of 10.

Customer review rating 5.0/5

Shiu C. S. C. Families - Confirmed reviews ALL

enjoyed the stay very much and will return again

Customer review rating 4.5/5

Daseul K. Families - Confirmed reviews ALL

Kids friendly, good food, nice pool

Customer review rating 3.5/5

Samantha L. V. Couples - Confirmed reviews ALL

Our experience at Movenpick was what we were looking for. Relaxation, swimming, cocktails and sunshine.

Dear Mrs. V., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. It is never our intention to make any guest feel unwelcome or frustrated, and we are especially sorry for the lack of attention from our pool bar team. We have noted your observations and recommendations for improvements to our service. Please be assured that we will coordinate the plans for these enhancements with the respective team members. Regarding your reservation benefits, we kindly ask you to double-check your booking confirmation, as our reconfirmation was based on the information provided therein. In addition, as one of our valued members, a chocolate box was prepared as a welcome amenity for you upon arrival. We also appreciate that you have given us another opportunity to address your concern about your husband's illness during your stay with us in a separated email. As shared with you, we were unable to identify any related reports or concerns from other guests raised during your stay period. In addition, foodborne illnesses may result from a variety of sources. Therefore, until all facts have been fully reviewed and verified, we are unable to confirm any direct link between your husband’s illness and our operations. We would like to thank you for the compliments about the staff, pool, and clean rooms. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Fan Y. Couples - Confirmed reviews ALL

Our experience there has always been beyond our expectations. Every staff is very accommodating. Knowing that I'm pregnant, they called me to ask whether I want anything special to eat , which is very considerate. Special thank to Kai, who is always very considerate during our stay. Also, Executive Chef Dan makes sure that we have vegetarian options every evening in the lounge.

Dear Ms. Y., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our staff. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Other web-users rate our hotel

  • 782 reviews 7.2/10 Location
  • 1,625 reviews 7.8/10 Room
  • 2,458 reviews 7.9/10 Service
  • 17 reviews 9.2/10 WiFi
  • 999 reviews 8.8/10 Breakfast
  • 722 reviews 6.8/10 Cleanliness
  • 651 reviews 8.9/10 Vibe
  • 51 reviews 8.8/10 Bar

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