Mövenpick Waterpark Resort & Spa Soma Bay 5 stars

Customer review rating (ALL Rating) 3.9/5 218 reviews

Best price
guarantee
Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
Mövenpick Waterpark Resort & Spa Soma Bay - Image 2
Mövenpick Waterpark Resort & Spa Soma Bay - Image 3
Mövenpick Waterpark Resort & Spa Soma Bay - Image 4
Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea, 847115 Hurghada, Egypt

Description

Hotel extras

  • World‑Class Waterpark for All Ages

  • Beautiful Red Sea Location with Private Sandy Beach

  • Saya Spa - Ultimate Relaxation

  • Diverse Dining & Leisure Experiences

  • Diving & Water Sports Adventure

Our accommodation(s)

Hotel location

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
Egypt

GPS:26.8273863384281, 33.93802847178845

Telephone
Fax +20 65 3260855

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  218 reviews

Customer review rating 3.5/5

Mohamed S. Families - Confirmed reviews ALL

I stayed for 4 nights in family room, everything was basic, service, food, room, staff was usually busy to serve and looks unhappy, preference goes always to foreigners to serve The curtain in the room was transparent so sun enter the room from sunrise, I requested to resolve this but no answer Don’t recommend alcart Resturant specially the Lebanese as they offer grills only to taste not to have your dinner Chilled water is always not available at the beach bars , in addition of other drinks so need to fo to reception bar to have your drink or cold water The hotel main focus is cost saving you will feel this in everything around and in how meals timing are designed, how activities are overlapped Price is reasonable compared with other but service and quality is much lower

Dear MOHAMED S., Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & Spa Soma Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Good hotel exept room

Customer review rating 3.5/5

Michal Families - Confirmed reviews ALL

All was ok (like in 5stars hotel), but we have got room before renovate (like in no star hotel) with 2 sofas - not beds without bedclothes for them.

Dear Michal Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Not 5 star experience in my opinion

Customer review rating 2.5/5

Kristjan Families - Confirmed reviews ALL

Hotel itself was aged, lack of entertainment for children, food was average. Staff was polite and friendly

Dear Kristjan Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations in some feeds; At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the adequate comments and prevent future occurrence. We appreciate you are sharing your concerns. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Fantastic

Customer review rating 5.0/5

Thank Y. Solo - Confirmed reviews ALL

Love the hotel personal and services. Good location

Dear Thank y. Thank y. very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer y. an impeccable service. We hope to welcome y. again soon. Best regards Liubov F. Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

never again

Customer review rating 0.5/5

Bogdan Couples - Confirmed reviews ALL

3 times in this hotel. First 2 was very good, last time almost everything go wrong, more money, less quality. And at the check out... no words can describe. Never again in this hotel

Dear LEONTIN B., Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & Spa Soma Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 597 reviews 8.3/10 Location
  • 1,119 reviews 7.4/10 Room
  • 3,376 reviews 9/10 Service
  • 54 reviews 7.7/10 WiFi
  • 690 reviews 9.2/10 Pool
  • 690 reviews 7.6/10 Cleanliness
  • 623 reviews 8.6/10 Vibe
  • 192 reviews 8.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Hurghada