Mövenpick Waterpark Resort & Spa Soma Bay 5 stars

Customer review rating (ALL Rating) 4.1/5 179 reviews

Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
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Description

Hotel extras

  • World‑Class Waterpark for All Ages

  • Beautiful Red Sea Location with Private Sandy Beach

  • Saya Spa - Ultimate Relaxation

  • Diverse Dining & Leisure Experiences

  • Diving & Water Sports Adventure

Our accommodation(s)

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Room 1

Hotel location

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
Egypt

GPS:26.8273863384281, 33.93802847178845

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  179 reviews

Customer review rating 5.0/5

Mohamed S. Families - Confirmed reviews ALL

Dear Mr. Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merna Emam Director of Quality and Guest Experience Mövenpick Waterpark Resort & SPA Soma Bay

Customer review rating 5.0/5

Sayed E. D. Couples - Confirmed reviews ALL

Dear Mr. Sayed E. D., Thank you very much for your wonderful feedback following your stay at Mövenpick Waterpark Resort & Spa Soma Bay. We are truly delighted to know that you had such a comfortable and enjoyable experience with us. Your kind words about our team mean a great deal, and we are especially pleased that so many of our colleagues made a positive impression during your stay. Your special thanks to the team. They will be very proud to know they contributed to making your stay memorable. It is always rewarding to hear that our team made a difference and enhanced your overall experience. We look forward to welcoming you again soon for another wonderful stay. Warm regards, Merna Emam Director of Guest Experience and Quality

Customer review rating 3.0/5

Marwa N. Families - Confirmed reviews ALL

Dear Ms. Marwa N., Thank you for taking the time to share your feedback following your recent stay at Mövenpick Waterpark Resort & Spa Soma Bay. We are pleased to know that your children enjoyed their stay and that you appreciated the spacious rooms. At the same time, we are concerned to read your comments regarding the aqua park experience. The safety and well-being of our guests, especially children, remain our highest priority. Your observations regarding supervision, slide usage, and adherence to safety measures have been shared with the responsible teams for immediate review and reinforcement of procedures. We also take note of your feedback regarding water temperature, cleanliness, food quality, and internet connectivity. These points have been forwarded to the relevant departments as part of our continuous efforts to enhance our services and facilities. Your feedback is highly valued, and we hope to have the opportunity to welcome you again in the future for a more enjoyable and seamless experience. Warm regards, Merna Emam Director of Guest Experience and Quality

Customer review rating 5.0/5

Ziad G. Families - Confirmed reviews ALL

Dear Mr. Ziad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merna Emam Director of Quality and Guest Experience Mövenpick Waterpark Resort & SPA Soma Bay

Customer review rating 3.0/5

Hesham A. Families - Confirmed reviews ALL

Dear Mr. Hesham, Thank you very much for taking the time to share such a detailed and balanced review following your stay at Movenpick Waterpark Resort & Spa Soma Bay. We truly appreciate your fair and structured feedback, and we are pleased to know that you enjoyed many aspects of your stay, especially the food quality, the location, and the facilities. It is rewarding to hear that these highlights contributed positively to your overall experience. At the same time, we are concerned to read about the challenges you encountered, particularly regarding the pre-arrival requests, check-in experience, and communication at the front desk. Your comments have been carefully reviewed and shared with the relevant teams, as consistency in service delivery and attentive communication are key priorities for us. We also take note of your observations related to room readiness, maintenance issues, housekeeping standards, and responsiveness. These have been forwarded to the concerned departments for closer follow-up to ensure improved coordination and guest experience. Your feedback clearly highlights both our strengths and the areas where we must improve, and we greatly value such constructive insights. We sincerely appreciate your recognition of the resort’s potential and hope to have the opportunity to welcome you again in the future, delivering a more seamless and refined experience. Warm regards, Merna Emam Director of Guest Experience and Quality

Other web-users rate our hotel

  • 640 reviews 8.3/10 Location
  • 1,208 reviews 7.8/10 Room
  • 3,741 reviews 8.9/10 Service
  • 44 reviews 7.4/10 WiFi
  • 770 reviews 7.7/10 Cleanliness
  • 727 reviews 8.8/10 Vibe
  • 701 reviews 8.7/10 Pool
  • 215 reviews 5.5/10 Value

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