Mercure Hurghada Hotel 4 stars

Good stay with good exp except the food need some small adjustments and will be perfect hotel and i will come back again suree

My experience is very well but there is little thing that our room is see view and the weather was so cold and strong wind .. the door of the balacony was bring cold and big sound so you have to change it

Nice Ambience, friendly staff and comfortable stay in a fabulous resort and hotel in Hurghada

Price could be a little bit lower and rooms renewed

Great hotel thanks for all stuff and specially Mr . Kareem the general Manger of the hotel and Mr. Essam the room division Manger and every one in the hotel made my perfect holiday .

Well located nice swimming pool great view.

I rarely give less than 5 stars but in this case I have no other choice. The main reason for this rating is the hotel's policy to ban any UBER, Careem, Taxi coming to pick their clients/guests up from the hotel. Alternatively the guest has either to walk a distance of around 500 meters to the main gate, or to use the ridiculously overpriced taxi service offered by the hotel. My room was one of very few spots in this world where there is no WiFi coverage. WiFi is available only in the hotel's lobby!! There is no "Do Not Disturb" sign in the room, which means the room service personnel can break into the room in your presence or your absence. I am entitled to 30% discount on accommodation and some services but it seems the hotel was not aware of this discount!! Some positive points, the room is clean, and I was upgraded to a sea view. Breakfast and dinner were both above average level. As a Silver member of Le Club Accor, I cannot recommend this hotel much for future stays.

nice personal allof them lwas very happy with every things

That was my first time in Egypt, and i can say i was very impressed with this hotel ,very clean, good food, and the last but not least- excellent, friendly and helpful staff! I’d definitely stay in Mercure again! 10/10!

First of all I would like to thank every single employee in the hotel special Mr Essam Ahmed ( Rooms Division Manager ) . The hotel is very cozy and comfortable , everything thing around me was clean and perfect. Room service very professional and clean. Reception staff with smiles all the time and super helpful. Resturant was clean and food was very nice . All staff very friendly. Mercure will be my first recommendation to anyone gonna visit Hurghada.

This place could be excellent with few improvements. Rooms are very nice, big with comfortable sitting area. Beach is located along deep bay, very good swimming condition. Food was avarage, basic, no variety. Annoying things: gym is open untill 19 only. Why not longer or 24/7 like in other hotels? Taxi service cost 2-3 times more than street taxi or uber. Spa is overpriced. Scrub is a joke. Service is not worth the price.

Must consider adding aqua park for kids as it is so boring it will be more fun if there is aqua park and will be more like family hotel also the pools must be more heated water was neutral not heated .

The hotel is good as location , beach and activities , food is not good and the stuff need to know more about dealing with the member’s and how to Handel everything they need to know more about the loyalty program.

We always prefer Mercure Hotels on our trips.The Mercure in Hurgada didn't dissapoint us.It is organized very well.We thank all the staff.The food was good enough.Room was clean and comfort.The houskeeper of our room no;2214 was perfect.The animation team was very good.We enjoyed their shows a lot.Thanks to;Masha,Lisa,Georgina,Marian,İbrahim,Romeo and all other staff.Thanks to front desk staff Ahmed.We enjoyed our stay and are planning to visit next year again.

My husband and I were there for 9 nights for kiteboarding. The resort grounds were well kept, and even though the pool by the ocean was under renovation, another pool was open, so it was no problem. Service provided by the front desk was excellent. Also the chefs at the egg station during breakfast hours were eggcellent ;-) as well. Harry Nass windsurf/kitesurf center located in Mercure Hurghada is world class, and all the staff were very helpful. I would feel very safe traveling there alone to kitesurf. The buffet food can get boring after so many days, so I recommend venturing out into town now and then. It really was very convenient for us though, because we were there to kitesurf more than anything else. It was a time saver that we didn't have to go anywhere else for food or kitesurfing. There are a lot of family with kids staying at this resort, but I was never bothered by any misbehaving kids. This hotel does have an "airport shuttle", but it's not a passenger van like you are used to in the US. It was actually a private taxi (unmarked, no meter, kind of like Uber) which came to pick us up and drop us off at the airport. Make sure to contact the hotel beforehand with flight information for airport transfer. I tried calling using the phone number on the web site, but it was out of order, so I used email. The phone numbers listed in the reply email worked fine. One word of caution. You have to be VERY clear about which terminal you need to go to. Our driving took us to the international departure terminal, even though we were flying into Cairo first, before leaving Egypt. We found out the domestic terminal was not close and not walkable and there is no tram/shuttle connecting the two. There were no taxis available in front of the international terminal at that time, so I had to find a van driver who was willing to drive us to the domestic terminal, which cost us 5 Euro. The internet connection (available in the lobby only, not in rooms) was really sporadic. It seems to be the case everywhere in Hurghada. I suggest using their internet when not too many people are congregating there.All and all, it was a great visit. I'd go back there again. I wish it was closer and more convenient to get to from Colorado, USA.