Mercure Hurghada Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 583 reviews

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Mercure Hurghada Hotel - Image 1
Mercure Hurghada Hotel - Image 2
Mercure Hurghada Hotel - Image 3
Mercure Hurghada Hotel - Image 4
Safaga road km 12, 0 HURGHADA, Egypt

Description

Hotel extras

  • Free car park

  • Family rooms

  • Outdoor swimming pool

  • Free WiFi. At reception

Our accommodation(s)

Hotel location

Mercure Hurghada Hotel

Safaga road km 12
0 HURGHADA
Egypt

GPS:27.132575, 33.828042

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  583 reviews

TripAdvisor Rating  4.6/5  8,045 reviews

Bery good

TripAdvisor rating 5.0/5

Максим П TripAdvisor review

I recently stayed at this hotel and was very satisfied with my experience. The room was clean, cozy, and well-equipped — everything I needed for a comfortable stay was provided. I especially want to highlight the staff: they were polite, attentive, and always ready to help. The breakfast was tasty and varied, and the overall atmosphere of the hotel made my stay pleasant and relaxing. I would happily return and can definitely recommend this hotel to others.

Nice vacation

TripAdvisor rating 5.0/5

Mohamed E TripAdvisor review

I enjoy the hotel sp mich. The animation is very nice. Kids club is very good. Bars are also nice. I enjoy all. I was vey nice experience

Dear Mohamed E, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed the animation, kids club, and our bars. Your satisfaction is our priority, and we hope to welcome you back for another memorable stay. Best regards, Bassant Saad Guest Experience Manager

Memorable holiday

TripAdvisor rating 5.0/5

yasmine320 TripAdvisor review

It was my first time in HURGADHA , I choosed Mercure as it was close to the Airport . I had a relaxing time for 9 days , my room had a beautiful sea view . Room was cleaned every single day with clean towels and fresh bed linen . Bottle of water each day and the kind house keeper will create towel art on my bed , which was swan lovers , heart with flowers ,really caught my eyes I think it’s Mr Mamood my room was 1319 . Staff like him need to feel valued and appreciated, nice guy good at his job . However the room could do with an upgrade, poor WiFi signal , pillow and mastress NOT the softness. Food at the restaurant was delicious with variety of preferences and taste . Enjoyed all the food from breakfast, lunch time , tea and dessert . I would like to take the opportunity to thank Mr Emad for his service always greeted us with a smile and make us feel welcome. Plenty of sun beds available by the beach and swimming pools . Beautiful sunrise everyday some of the best I’ve seen . Refreshment available at the bar and entertainment was different each night. ATM facilities and taxi service at the reception.

Dear Yasmine, Thank you for taking the time to share your experience at Mercure Hurghada Hotel. We are delighted to hear that your first visit to Hurghada was memorable and that you enjoyed the stunning sea view from your room, along with the attentive service provided by our housekeeping team, particularly Mr. Mamood. Your appreciation for our staff members, including Mr. Emad, is invaluable and will certainly be acknowledged. We take note of your feedback regarding the need for room upgrades, Wi-Fi connectivity, and comfort of pillows and mattresses. Continuous enhancement of our facilities to meet guest expectations is a priority for us. It is also wonderful to know that you relished the variety and quality of food offered at our restaurant, as well as the enjoyable entertainment and amenities available during your stay. Thank you once again for your valuable comments. We hope to welcome you back in the future for another relaxing experience. Best regards, Bassant Saad Guest Experience Manager

Customer review rating 5.0/5

Mila B. Couples - Confirmed reviews ALL

My husband and I were most impressed by the restaurant's treatment. They organized a wonderful celebration for my anniversary, complete with a delicious cake, a candle, songs, and a beautifully decorated room with flowers, a decorative swan, and a heart made of towels. Our best thanks for hospitality,for my holiday to Mr. Hamada assistant of food and beverage manager and Mr. Yassen director of food & beverage. They are excellent specialists in their field and wonderful people!!! Also I would like to thank the reception for a small but pleasant present on my birthday anniversary!

Dear Mila b., Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that you had an excellent vacation and enjoyed the delicious cuisine, comfortable accommodations, and our beautiful beach. It is particularly heartwarming to learn that the special anniversary celebration exceeded your expectations, and we appreciate your recognition of Mr. Hamada and Mr. Yassen for their exceptional service. Your kind words about our reception staff and the thoughtful gesture for your birthday anniversary are greatly valued. We strive to create memorable experiences for our guests, and it is gratifying to know we succeeded during your stay. We look forward to welcoming you back for more wonderful moments in the future. Kind Regards Bassant Saad Guest Experience Manager

super

TripAdvisor rating 5.0/5

Vincenzo N TripAdvisor review

the hotel is very good, we liked it souch, the food is nice, pool is good, super good and nice the bar is nice, cleaning good

Dear Vincenzo N, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our facilities, dining options, and cleanliness. Your appreciation motivates our team to continue delivering excellent service. Best regards, Bassant Saad Guest Experience Manager

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Other web-users rate our hotel

  • 848 reviews 9/10 Location
  • 1,676 reviews 8.3/10 Room
  • 3,397 reviews 9.3/10 Service
  • 173 reviews 5.7/10 WiFi
  • 1,957 reviews 8.3/10 Food
  • 1,517 reviews 9.2/10 Beach
  • 983 reviews 9.1/10 Cleanliness
  • 925 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.