Mövenpick Gammarth

Customer review rating (ALL Rating) 4.5/5 476 reviews

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Description

Hotel extras

  • Private golden, sandy beach

  • Relaxing spa and gym

  • Rooms overlooking the sea

  • Outdoor and indoor swimming pools

  • 3 restaurants & Lobby lounge

Our accommodation(s)

Hotel location

Mövenpick Gammarth

Avenue Taieb Mhiri B P 36, P.O.Box 36
2078 LA MARSA
Tunisia

GPS:36.893419, 10.320894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  476 reviews

TripAdvisor Rating  4.5/5  47 reviews

MAGNIFIQUE GAMMARTH

Customer review rating 4.0/5

Nnabli Business - Confirmed reviews ALL

MAGNIFIQUE GAMMARTH

Aging but aging beautiful

Customer review rating 4.5/5

Paul Couples - Confirmed reviews ALL

We have been there many times, every time we love it

Great Stay

Customer review rating 5.0/5

Firas E. Business - Confirmed reviews ALL

all is perfect

Complaint Regarding Stay at Mövenpick Hotel du Lac Tunis

Customer review rating 0.5/5

Mohamed A. J. Couples - Confirmed reviews ALL

I am writing to express my profound disappointment with the experience during my recent stay at your hotel on 31.10 and 01.11.2024, a stay that was meant to be a joyous occasion as it coincided with my wedding and beginning of my Honeymoon. Unfortunately, several issues marred our experience: 1. Room Reservation Conflict: Despite my explicit request to maintain the same room for both nights of my stay—due to having two separate reservations—I was assured this would not be an issue. However, upon check-in, I was informed that I had been upgraded to a Presidential Suite, only to later be told I would need to vacate this room the following day, causing significant inconvenience during a very special time. 2. Inappropriate Timing of Service Calls: At approximately 8 a.m., we received a call inquiring about the minibar consumption and requested to pay it asap. This was not only intrusive but entirely inappropriate given the hour and the fact that I had left clear instructions not to be disturbed after my wedding celebration. These incidents caused considerable stress and inconvenience during what should have been a seamless and memorable stay. I kindly request an explanation for

Dear Mr Mohamed A. J., Thank you for taking the time to share your experience with us. We deeply regret that your recent stay did not meet the high standards we aim to provide and that you faced multiple inconveniences. Your feedback highlights several issues that we take very seriously, Please rest assured that we are already reviewing these matters with our teams to address them promptly. Our commitment is to deliver a seamless and enjoyable experience, and we apologize sincerely that this was not your experience. We will use your feedback to ensure we correct these service lapses and improve our guests’ overall satisfaction. Thank you again for bringing this to our attention, and we hope you’ll consider staying with us in the future so we can provide the exceptional service you deserve. Sincerely, Jallel Nafti Guest Experience Manager

Great hotel and comfortable suite!

Customer review rating 5.0/5

Nabil T. Families - Confirmed reviews ALL

The hotel is great with professional staff. Azmi at the reception took care of us like a family member. We enjoyed the suite and of course the delicious breakfast.

Dear Mr Nabil T., We very much appreciate your comments regarding your stay at the Mövenpick Gammarth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jallel Nafti Guest Experience Manager

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Other web-users rate our hotel

  • 202 reviews 9.5/10 Location
  • 317 reviews 6.4/10 Room
  • 498 reviews 8.7/10 Service
  • 10 reviews 6.1/10 WiFi
  • 104 reviews 5.3/10 Cleanliness
  • 100 reviews 4.4/10 Comfort
  • 85 reviews 8.4/10 Breakfast
  • 53 reviews 9.1/10 Wellness Area

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