ibis Tunis Hotel 3 stars

Customer review rating 4.1/5 3,481 reviews

ALLSAFE approved hotel

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Room 1

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ibis Tunis
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+ 13 Services

Hotel extras

  • A 15-minute drive from Tunis-Carthage Airport

  • Private covered parking

  • Free Wi-Fi

  • All rooms are non smoking

  • Laundry and ironing services

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Tunis

Rue de Syrie
Rue de Syrie
1002
1002 tunis
tunisia

Tel: +21671830300

Fax: (+216)71830110

Check-in from 12h00

Check out up to 12h00

  • SNT :  5,5C,5D,28,47 MOHAMMED V

  • SNT :  2,12 NELSON MANDELA

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811509, 10.183864

Our accommodation(s)

At Ibis, we do everything to make sure you sleep soundly and feel at home. Spacious, warm and modern rooms... The Ibis rooms definitely have it all.

Room with a double bed featuring the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Direct dial telephone
Room

Our restaurants and bars

WOK & CO

Type of cuisine: Thematic cuisine

Mix genres. A kitchen without borders in a definitely contemporary décor. Choose your products and create your menu: Everything is cooked in the wok in front of you

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Tunis

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,481 reviews

tripadvisor

TripAdvisor Rating 4.0/5

512 reviews

Decreased IBIS service

Customer review rating 3.5/5

Mohammed Business - 11/12/2020 Confirmed reviews ALL

I'm loyal Ibis customer who have been staying in Ibis hotels over many countries and cities, this particular stay though was not one of the best considering the bad experience with the shower and the completely blocked sink in room 211. I'm writing this as a feedback for the management to keep following up and maintain the well known IBIS service.

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

everything was okay

Customer review rating 3.5/5

H. H. Solo - 05/12/2020 Confirmed reviews ALL

the staff was kind and welcoming, the security guard was helpful.

Dear Mr H., Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. We hope to see you again very soon. Best regards. Mohamed TRABELSI General Manager

Helpful staff

Customer review rating 3.5/5

Jim L. Business - 24/03/2020 Confirmed reviews ALL

Helpful staff but the not very clean especially he corridors. There were building works going on but they were not being cleaned up afterwards

Excellent

Customer review rating 5.0/5

Thomas E. W. Business - 18/03/2020 Confirmed reviews ALL

Restful

Very bad experience - Never try it.

Customer review rating 1.0/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

- Wifi works very low in the room even when the rooter is in front the room

Good stay

Customer review rating 4.0/5

Anonymous Business - 29/02/2020 Confirmed reviews ALL

Although the location is good, the hotel became old. Ibos sfax has a best welcome and rooms are more comfortable.

warm personel

Customer review rating 5.0/5

Silvi Business - 26/02/2020 Confirmed reviews ALL

Just one night before an early flight. Bartender and Receptionist were extremely nice and their English language level was really good. Room was missing a shower cap... but I saw mostly men in reception, so I guess most of them don't want one, just me as a long haired woman... hahaha

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager
Customer review rating 5.0/5

Hayder A. T. Solo - 17/02/2020 Confirmed reviews ALL

Excellent

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Well located

Customer review rating 4.0/5

Raul B. Business - 16/02/2020 Confirmed reviews ALL

Over all good, what is best part of my stay is the excellent performance of staff at the reception.

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

short saty

TripAdvisor rating 4.0/5

kankun2019 Family - 03/11/2019 TripAdvisor review

staff are really very helpful .clean rooms good variety breakfast, reception staff very help and ver talened multi languages rooms are small but ver comfortable all over is highly recommended to stay near the city centre.

Relaxing Hotel

TripAdvisor rating 5.0/5

Trail19873329796 Business - 10/04/2019 TripAdvisor review

Friendly staff very clean and good service only they need to change the Lunch and Dinner Menu every while the food is good very good breakfast and not far from La Fayet an area full of shops and restaurants.

Dear Guest, We very much appreciate your comments regarding your stay at Ibis Tunis. It is always a pleasure to receive positive feedback and I won’t forget to share them with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Very nice and clean hotel

TripAdvisor rating 5.0/5

Odyssey19928821419 Solo travel - 13/01/2019 TripAdvisor review

I thoroughly enjoyed my stay here, especially after experiencing a cheaper 2 star hotel down the road. This place was lovely and clean, comfortable bed with extra third pillow in room which was excellent, cause I like to sleep with lots of pillows. Hotel food was delicious, nice that it has a spa on the 8th floor, I went and had a hammam for only 15 dinars. All of this for only £50 for the night and taxi's are sat outside waiting in the morning so good if you need to get to the airport early like I did, so didn't even have to wait for one, and it is only 10 minutes drive to the airport.All in all I really enjoyed my stay here and will definitely be using again for my travels.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tunis Business Come Leisure

TripAdvisor rating 2.0/5

ABasit Business - 07/12/2018 TripAdvisor review

Check-in Was BAD, I had booked for 3 Nights and the total cost of the stay was TND510 but still they wanted to block TND 900 and the reason was really absurd (Just in case I Order of Room Service OR Have something at the Restaurant. (I Recollect having same experience at Novotel Hotel Bratislava (Slovakia) a couple of years ago. The Receptionist did not have knowledge about the locations of the rooms, in spite of requesting a room with city view I was given a rooms at random and was asked to check by myself and inform at the reception if I wanted to change and that's exactly what happened and was asked to come at the reception to get the room changed. No Mini Bar in the room, No Refrigerator & No Electric Kettle, which now a day's even a 2** Hotel has. The Check-Out was a big hassle The blocked TND900 at Check-in & if that was not enough another TND 100 was blocked a day prior to my check-out. That means the block Double the amount of money (TND1,000 charged in lieu of TND 510) for the stay I have booked. TRAVELLERS PLEASE BE AWARE OF THIS POLICY OF THE ACOOR GROUP OF HOTELS. Not going to stay again with this group.

Room not clean a lot of dirt on bed poor breakfast

TripAdvisor rating 2.0/5

Sofien N Business - 11/11/2018 TripAdvisor review

The cleaning of the room is not ok the quality of breakfast is too poor it seems that the hotel is becoming old and no maintenance is done on bathroom and room the breakfast is not compatible with the price that we paied

Dear Guest, Thank you for taking the time to tell us about your experience at Ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We kindly propose you to contact the hotel at h6145@accor.com when you will have time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Check and check

TripAdvisor rating 3.0/5

hakancevik2017 Business - 25/02/2018 TripAdvisor review

Although I made on-line check-in through your web page, the reception did ask again for my passport plus dealt with some other formalities which took longer. I do not understand your reasons to highlight on-line check-in for getting your key straightaway. Breakfast was very poor and almost no any breakfast was served.However, breakfast bill was brought very quicly as if I was going to run away or so?

feels like home

TripAdvisor rating 4.0/5

Usama Y Solo travel - 11/01/2018 TripAdvisor review

excellent very good hotel as usual ibis is one of my favorite smoking rules in the rooms should be more strong . smell some body was smoking in the room. apart from that the hotel is very good i definitely will come back again

Meets my epectations

TripAdvisor rating 4.0/5

arefalia Business - 25/12/2017 TripAdvisor review

It is a very nice suitable hotel to stay in many points like people behavior and hospitality in all service sections in reception, security, rooms cleaning, restaurant, And overall cleanness, quietness, location. The only points are the shoes brushing machine and the waist bags in containers inside rooms.

Dear Guest, First, we would like to thank you for your nice review during your stay at Ibis Tunis. We are pleased to know that you spent a good stay and you appreciated the welcoming and the services. Your comment will be shared with all the team in order to encourage them to go ahead. Looking forward to welcome you again at Ibis Tunis with good conditions. Best regards

Comfortable Stop in Tunis

TripAdvisor rating 4.0/5

Nicola R Business - 11/12/2017 TripAdvisor review

Friendly Personnel and good quality service, Ibis-style hotel (they look all the same, so you never get surprises), excellent cleaning and tidy rooms, all services available, convenient location along the main connecting roads towards airport and/or motorway, only few minutes taxi-driving from the City but nevertheless far enough to be protected from the chaos and noise of town's "movida".

Dear Guest, We would like to thank you for your nice review during your stay at Ibis Tunis. We are pleased to know that you appreciated your stay and you liked the services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards

Could smell smoke in the room

TripAdvisor rating 4.0/5

faridm23 Solo travel - 03/09/2017 TripAdvisor review

Usually I am satisfied at Ibis Tunis as I consider it good value for price. However it is the first time I experienced smell of cigarette smoke in a room at Ibis. It was late and I was too tired to ask for another room.

Dear Guest, We would like to thank you for your comments during your stay at Ibis Tunis. We are pleased to know that you are satisfied to choose Ibis Tunis for your last stay. Otherwise, we are sorry for the inconveniences you faced in the room. We will take the appropriate measures to address the problem and prevent future occurences. Looking forward to welcome you again at Ibis Tunis with better conditions. Best regards

wonderful staff and hotel in an average location

TripAdvisor rating 4.0/5

Layla S Couples - 09/02/2017 TripAdvisor review

We were for 2 nights in Tunis after staying 2 night in sidi bou said, the hotel and its accomodations are great (wifi, change for cash etc), but not exactly near the center and the souk. Taxi and metro are nearby, very cheap, and the desk very helpful.

Dear Guest, Thank you for writing your comments at Ibis Tunis. We are glad to hear from you and to know about your satisfaction. Looking forward to welcome you again at Ibis Tunis. Best regards

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