ibis Tunis 3 stars

Customer review rating (ALL Rating) 4.2/5 841 reviews

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Rue de Syrie, 1002 TUNIS, Tunisia

Description

ALLSAFE approved hotel

Hotel extras

  • A 15-minute drive from Tunis-Carthage Airport

  • Private covered parking

  • Free Wi-Fi

  • All rooms are non smoking

  • Laundry and ironing services

Our accommodation(s)

Room

Room with a double bed featuring the new bedding

  • 2 persons
  • 17 m² / 182 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View

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Hotel location

ibis Tunis

Rue de Syrie
1002 TUNIS
Tunisia

GPS:36.811509, 10.183864

Telephone
Fax +216 71 830 110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

WOK & CO

Mix genres. A kitchen without borders in a definitely contemporary décor. Choose your products and create your menu: Everything is cooked in the wok in front of you

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  841 reviews

TripAdvisor Rating  4.0/5  530 reviews

Normal stay

Customer review rating 3.5/5

Dr L. Business - Confirmed reviews ALL

Dear, the Men on Reception was so nice and welcoming! BUT -the boys on the entrance (shweizars) where terrible!

Dear Mr Lytvynenko, Thank you for taking the time to share your experience at ibis Tunis. We are delighted to hear you enjoyed your stay and were welcomed by the reception team. At ibis, we believe in delivering a positive experience to all our guests. We strive to ensure our teams provide a warm welcome and helpful service throughout your stay. We appreciate you bringing this issue to our attention and will take your feedback into consideration as part of our continuous improvement efforts. We hope that despite this incident, you will continue to enjoy staying with us in the future. Best regards, ibis Tunis Management

Not a very pleasant experience.

Customer review rating 1.5/5

Wm Business - Confirmed reviews ALL

Very poor restaurant, buffet on one of the days there was no food at 9pm, desserts were never available, à la carte took a long time to serve, disorganization in table service. and there were always mistakes in billing, - Cleaning ok, Very poor English of employees.

Dear Mr WM , Thank you for taking the time to share your experience with us at ibis Tunis. We appreciate all feedback and strive to ensure that our guests have a positive experience. At ibis Tunis, we strive to provide excellent value and quality in all of our services and offerings, from the restaurant to our housekeeping. We are sorry that your experience did not reflect this philosophy and we understand how any shortcomings could be a source of frustration. As such, we sincerely apologize for any inconvenience caused. Thank you again for your feedback, we hope that you will give us the opportunity to make it up to you in the future. Regards, ibis Tunis Management Team

Good hotel, located near by downtown areas

Customer review rating 4.5/5

Ahmed Business - Confirmed reviews ALL

All good, confy hotel, food is good, staff are nice and friendly

Dear Mr Ahmed, Thank you so much for your positive review of our ibis Tunis hotel. We are delighted to hear that you found our hotel to be comfortable and that the staff were friendly. We are always striving to ensure that our guests have the best possible experience and it's great to see that we have achieved this with you. Thank you for taking the time to let us know your feedback - we really appreciate it. Sincerely, Mohamed Trabelsi General Manager

Bon séjour

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The reception staff was very polite, but the parking employee was not at the required level 😤😤😤😤😤

Dear Mr S., Thank you for taking the time to share your experience with us. We appreciate your positive feedback. We are sorry to hear that you did not have a satisfactory experience with our parking employee. At ibis Tunis, we strive to provide a welcoming and friendly environment for all of our guests. We hope that you will give us another chance in the future and have a more enjoyable experience. Mohamed Trabelsi General Manager

Team commitment at the Top/Service Improvement Needed

TripAdvisor rating 4.0/5

Atmanem32 Business - TripAdvisor review

I would like to thank the Ibis team for their commitment, a special thanks to Hamza and Sameh from the reception. The management of Ibis should repair the second elevator as it takes more waiting time. You also need to improve the quality of the internet signal. The rest of the service was perfect

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Other web-users rate our hotel

  • 115 reviews 7.8/10 Location
  • 221 reviews 5.3/10 Room
  • 356 reviews 8.4/10 Service
  • 20 reviews 8.1/10 WiFi
  • 129 reviews 6.8/10 Cleanliness
  • 95 reviews 7.3/10 Breakfast
  • 63 reviews 4.6/10 Value
  • 36 reviews 2.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.