ibis Tunis

ibis Tunis 3 stars

Customer review rating (ALL Rating) 4.2/5 378 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A 15-minute drive from Tunis-Carthage Airport

  • Private covered parking

  • Free Wi-Fi

  • All rooms are non smoking

  • Laundry and ironing services

Hotel location

ibis Tunis

Rue de Syrie
1002 TUNIS
Tunisia

  • SNT:  5,5C,5D,28,47 MOHAMMED V

  • SNT:  2,12 NELSON MANDELA

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS:36.811509, 10.183864

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

WOK & CO

Mix genres. A kitchen without borders in a definitely contemporary décor. Choose your products and create your menu: Everything is cooked in the wok in front of you

Our accommodation(s)

At Ibis, we do everything to make sure you sleep soundly and feel at home. Spacious, warm and modern rooms... The Ibis rooms definitely have it all.

Room with a double bed featuring the new bedding

Accessible room

  • Max. number of persons: 2
  • Area: From 17 / 182 sq ft
  • Views: City View, Courtyard View Note

Note :

*Subject to availability

  • Free in Room Mineral Water

Our guest reviews

Our guest reviews for
ibis Tunis

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  378 reviews

TripAdvisor Rating  4.0/5  517 reviews

Not too bad, it could be better

Customer review rating 3.5/5

Davide Business - Confirmed reviews ALL

Rooms almost clean, personnel available and kind. Breakfast a bit chaotic especially because the coffee machine has not so much space in front and the cups and spoons almost missing (frequently we had to ask to the waitress). WiFi in the room not working with the laptop but ok with the mobile. Good standard but price bit high.

Well located

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Easy access from Tunis airport, and staff were very friendly and efficient, no problems.

Well kept and cordial staff.

Customer review rating 4.5/5

Fred Business - Confirmed reviews ALL

Nothing to complain, just it would be nice to have a mini bar in the room.

Well Located, Good stay and nice staff

Customer review rating 4.5/5

H.e.h. Couples - Confirmed reviews ALL

The hotel is well located in the city-center of Tunis. The room was clean and the staff were friendly and nice.

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good stay

Customer review rating 4.5/5

Daniel Business - Confirmed reviews ALL

Nice location, staff, and price

Dear Guest, Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Ibis Tunis". Sincerely, Mohamed TRABELSI General Manager

Good Stay

Customer review rating 3.5/5

Mohamed S. B. Business - Confirmed reviews ALL

Great hotel experience! Very clean, great, great atmosphere, everything was great and very professional. Room, staff, lunch area. I will definitly go back. Highly recommended!! Thanks for the wonderful experience and warm welcome!

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

You get what you pay for

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Strengths in service: - price is affordable - helpful, friendly doormen - room kept reasonably clean - functioning lights, water, internet, lift (frequently not the case in hotels) - quiet despite central location of hotel, much traffic on streets nearby Some weaknesses in services: - cleaning staff approached me asking for a tip when I was walking outside the hotel one evening - front desk rather ill-prepared. For instance, did not have proper change in TND when I exchanged EUR, which meant I had to come back the following day to obtain the rest of the money owed to me. Repeated attempts to correct my address on the invoice. - no milk or tea available at breakfast some days

Dear Mr M., We very much appreciate your comments regarding your stay at the Ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Trabelsi General Manager

I was greeted by friendly security and reception staff, had a very clean, cosy, sound-proof room.

Customer review rating 4.5/5

Luke V. E. Solo - Confirmed reviews ALL

Ibis was a very nice hotel, with cosy rooms. The staff were very friendly and helpful, and I felt right at home. The food was very good. I really appreciated the hotel's willingness to help me print my covid documents at no cost. Ibis, for me, was a place of order and quiet when returning from a chaotic, loud day in Tunis. I really like your style of bathrooms, and the fact that you provide shower gel, shampoo and soap. Overall, I can't complain, except perhaps for the WiFi. At some points in the day the speeds were very good, but at others it would dip to near zero. I understand that the amount of guests in the hotel determine the bandwidth to each individual, I would just have liked to be able to have enough bandwidth to "live-stream".

Dear Mr Van E., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good

Customer review rating 3.5/5

Nizar Solo - Confirmed reviews ALL

Good experience

Dear Mr H., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel Ibis Tunis , your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Customer review rating 2.0/5

Osama H. Couples - Confirmed reviews ALL

Not clean, needs renovation, the room smelled of smoke and the corridors were not clean, honestly, I did not expect the level of the hotel to be this dirty, although the staff is very nice and very respectful.

Dear Mr H., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Well located

Customer review rating 4.0/5

S. Business - Confirmed reviews ALL

The hotel has a small entrance and space for the breakfast and the meals, which also appears a bit dark. However the staff is very kind and ready to help, which is very important to have a pleasant stay. The room is small but clean and all main facilities needed

Dear Mrs S., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Good Job

Customer review rating 4.5/5

S. M. Business - Confirmed reviews ALL

it was a great experience and I love it

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

good stay

Customer review rating 4.0/5

C.b. Business - Confirmed reviews ALL

good experience, clean and good bed. Good Wifi. A little disappointed by the breakfast

Dear Guest, Thank you for choosing Ibis Tunis and for sharing your comments. Your feedback is very important to us because the feedback from our customers always helps us improve. We are working to get the best customer satisfaction and it seems that this time we have not reached. We are sorry for any inconvenience. Once again, we thank you for the time you spent with us. It will be a pleasure to see you again soon. Best regards, Mohamed TRABELSI General Manager

Customer review rating 0.5/5

Najwa M. Solo - Confirmed reviews ALL

Very small room, it was not clean Smells not good I was not comfortable

Dear Mrs m., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Fine service

Customer review rating 3.5/5

Ash Business - Confirmed reviews ALL

Good enough , can be better.

Dear Mr A., Thank you for choosing Ibis Tunis and for sharing your comments. Your feedback is very important to us because the feedback from our customers always helps us improve. We are working to get the best customer satisfaction and it seems that this time we have not reached. We are sorry for any inconvenience. Once again, we thank you for the time you spent with us. It will be a pleasure to see you again soon. Best regards, Sincerely, Mohamed TRABELSI General Manager

Ibis has the advantage of being: near to the city center with a fairly good price.

Customer review rating 4.0/5

Mina A. Solo - Confirmed reviews ALL

Dear Madam, Dear Sir, For almost a decade, we have been using the Ibis Tunis hotel: -the management, the reception, the personel, the services in the room, the restaurant, the kitchen staff. All are qualified, responsible, gentle, smiling. They give the best image of Ibis. This is what I call a hotel. My warmst thanks to Mr. KHALIL who always makes our stay enjoyable. Thank you to all.

Dear Mrs A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mohamed TRABELSI General Manager

Good locaties fantastic staffs

Customer review rating 4.0/5

Chike Business - Confirmed reviews ALL

My stay in Ibis in Tunis is always joyful, nice environment

Dear Mr A., Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Ibis Tunis". Sincerely, Mohamed TRABELSI General Manager

Good but better breakfast

TripAdvisor rating 4.0/5

bilergin Business - TripAdvisor review

Everything ok, I stayed at this hotel several times, in general is satisfactory in all means. only two notes: 1) breakfast needs to be a little richer for ex: butter, jam and black tea to be included, 2) a small refrigerator would be of help, is needed in warmer climate hotels.

short saty

TripAdvisor rating 4.0/5

kankun2019 Families - TripAdvisor review

staff are really very helpful .clean rooms good variety breakfast, reception staff very help and ver talened multi languages rooms are small but ver comfortable all over is highly recommended to stay near the city centre.

Relaxing Hotel

TripAdvisor rating 5.0/5

Trail19873329796 Business - TripAdvisor review

Friendly staff very clean and good service only they need to change the Lunch and Dinner Menu every while the food is good very good breakfast and not far from La Fayet an area full of shops and restaurants.

Dear Guest, We very much appreciate your comments regarding your stay at Ibis Tunis. It is always a pleasure to receive positive feedback and I won’t forget to share them with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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