Novotel Tunis Lac 4 stars

Customer review rating (ALL Rating) 4.7/5 634 reviews

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Description

Hotel extras

  • Prime location by the lake, modern rooms, business and leisure amenities.

  • Modern conference center and refined restaurant for your events and stays.

  • Wellness area with spa, swimming pool and fitness center for relaxation.

  • Certified commitment for eco-responsible and sustainable hospitality.

  • Warm welcome and personalized service for a stay with peace of mind.

Our accommodation(s)

Hotel location

Novotel Tunis Lac

Rue De La Feuille D Erable, Cite Les Pins, Les Berges Du Lac 2
1053 TUNIS
Tunisia

GPS:36.845235, 10.280852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  634 reviews

Customer review rating 5.0/5

Heba Z. Business - Confirmed reviews ALL

Excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 1.0/5

Bachir N. Business - Confirmed reviews ALL

Floor was dirty, bed was not well prepared, no water…it looked like a 2 star hotel. I was happy and relieved to leave that hotel.

Dear Guest, Thank you for your feedback. We sincerely apologize what you experienced is simply not acceptable, and we take full responsibility. We remain available to speak with you directly. Should you give us another chance, we personally commit to making your next stay an experience you truly deserve. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 4.5/5

Gheith M. Business - Confirmed reviews ALL

Everything was extremely as I expected

Dear Guest, This is the best reward we could ask for thank you! Your perfect score will inspire our team every single day. Looking forward to your next visit! Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 3.5/5

Abdulmoneim E. Business - Confirmed reviews ALL

I would like to thank you for your warm hospitality and reception. The only thing is that the laundry was not as good as I expected. I thank all your staff for being cheerful and supportive. Overall it was very good experience of being one of your customers.

Dear Guest, Thank you so much for your kind words. We’re delighted you enjoyed the warm welcome and our team’s support. I’m sorry to hear the laundry didn’t meet your expectations. We’ll definitely look into it. Looking forward to welcoming you again soon! Warm regards, Belhassen Tebourbi - General Manager

Customer review rating 5.0/5

Aniceto G. R. Business - Confirmed reviews ALL

Very nice stay, excellent service and attention from reception and all staff, clean and comfortable rooms

Dear Guest, Thank you very much for your kind feedback ! We are delighted to hear that you had a very nice and comfortable stay with us. Your kind words about the service and attention from our reception and team truly mean a lot. We’re also pleased that you enjoyed the cleanliness and comfort of your room. We look forward to welcoming you again very soon Belhassen Tebourbi - General Manager

Other web-users rate our hotel

  • 121 reviews 9.7/10 Location
  • 196 reviews 8.5/10 Room
  • 428 reviews 9.7/10 Service
  • 5 reviews 9.5/10 WiFi
  • 103 reviews 8.7/10 Food
  • 96 reviews 9.2/10 Cleanliness
  • 86 reviews 9.7/10 Breakfast
  • 82 reviews 9.9/10 Vibe

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