Novotel Tunis Lac 4 stars

Customer review rating (ALL Rating) 4.7/5 638 reviews

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Description

Hotel extras

  • Prime location by the lake, modern rooms, business and leisure amenities.

  • Modern conference center and refined restaurant for your events and stays.

  • Wellness area with spa, swimming pool and fitness center for relaxation.

  • Certified commitment for eco-responsible and sustainable hospitality.

  • Warm welcome and personalized service for a stay with peace of mind.

Our accommodation(s)

Hotel location

Novotel Tunis Lac

Rue De La Feuille D Erable, Cite Les Pins, Les Berges Du Lac 2
1053 TUNIS
Tunisia

GPS:36.845235, 10.280852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  638 reviews

Customer review rating 4.5/5

Ramzi J. Solo - Confirmed reviews ALL

I'm delighted with the service

Dear Guest, Thank you for your kind feedback. We’re happy to hear you enjoyed your stay. We hope to welcome you again very soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 4.5/5

Said B. Business - Confirmed reviews ALL

Overall, it was a very pleasant experience. The stay was great, the hotel was clean, comfortable, and well organized — everything was perfect. The only point to mention is the room key card, which was frequently deactivated, requiring me to go back to the reception several times to have it reactivated. Apart from this small issue, the experience was very satisfying.

Dear Said, Thank you for taking the time to share your feedback. We are very pleased to read that you had a very pleasant stay and that you appreciated the cleanliness, comfort, and organization of the hotel. We sincerely apologize for the inconvenience caused by the repeated deactivation of your room key card. Please rest assured that your comment has been shared with our team to prevent this from happening again in the future. We truly appreciate your understanding and hope to have the pleasure of welcoming you back very soon. Kind regards, Belhassen Tebourbi - General Manager

Customer review rating 4.0/5

Ouahid K. Business - Confirmed reviews ALL

All was good, clean room, well located hotel, just one remark; there isn't enough tea or infusion i.e just 02 units during my all stay (4 days). But, in general it was a good experience.

Dear Guest, Thank you very much for sharing your experience with us. We’re delighted to know that you enjoyed your stay, appreciated the cleanliness of the room and our location. Thank you as well for your valuable remark regarding tea and infusions. Please do not hesitate, during your next stay, to ask our reception team. They will be more than happy to provide additional tea or infusions at any time. We truly appreciate your feedback and hope to welcome you back very soon for another comfortable stay. Warm regards, Belhassen Tebourbi - General Manager

Customer review rating 5.0/5

Jamal A. R. Business - Confirmed reviews ALL

Clean, friendly staff, thank you Tasnim

Dear Guest, Thank you for your kind feedback. We’re delighted to hear you enjoyed the cleanliness of the hotel and the friendliness of our team. A special thank you for mentioning Tasnim, your words will be shared with her and the team. We truly hope to welcome you back very soon for another pleasant stay. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 5.0/5

Rim E. Business - Confirmed reviews ALL

Everthing was fine. Staff was very helpful.

Dear Guest, Thank you very much for your kind feedback We’re delighted to hear that you enjoyed our location and found our team helpful. Your appreciation truly means a lot to us, as providing a warm and attentive service is at the heart of what we do. We hope to have the pleasure of welcoming you again very soon for another enjoyable stay. Sincerely, Belhassen Tebourbi - General Manager

Other web-users rate our hotel

  • 130 reviews 9.6/10 Location
  • 204 reviews 8.7/10 Room
  • 436 reviews 9.6/10 Service
  • 7 reviews 9.6/10 WiFi
  • 109 reviews 8.9/10 Food
  • 99 reviews 9.2/10 Cleanliness
  • 94 reviews 7.8/10 Comfort
  • 93 reviews 9.9/10 Vibe

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