Novotel Tunis Lac

Customer review rating (ALL Rating) 4.7/5 607 reviews

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Description

Hotel extras

  • Spacious designer bedrooms, with or without terrace, free broadband WiFi.

  • Free private parking (120 spaces).

  • A 10-minute drive from Tunis-Carthage Airport.

  • Terrace with infinity pool.

  • Fitness center, massage and sauna

Our accommodation(s)

Hotel location

Novotel Tunis Lac

Rue De La Feuille D Erable, Cite Les Pins, Les Berges Du Lac 2
1053 TUNIS
Tunisia

GPS:36.845235, 10.280852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  607 reviews

Pleasant experience made better by the staff

Customer review rating 4.5/5

Jt Business - Confirmed reviews ALL

Awesome hospitality by the reception staff to go out of their way to help when issues were found.

Dear Mr. T., We very much appreciate your comments regarding your stay at Novotel Tunis Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We’d be grateful if you would review us on Tripadvisor page https://www.tripadvisor.fr/NovotelTunisLac Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belhassen Tebourbi – General Manager

good welcome nice upgrade

Customer review rating 4.5/5

Mourad Business - Confirmed reviews ALL

Good welcome, very nice room ( suite ) very tidy and well equiped. good shower....good wifi...this is the most important breakfast is a bit poor in quality despite the wide choice....not the country of cheese, not great bread nor croissants, average coffee, poor omelet, but good fresh orange juice....an imporatnt space for improvement. Less choice, better quality and ..chef for the eggs.

Dear Mr. A., Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a pleasant welcome and enjoyed the upgrade to our suite. Ensuring our guests feel comfortable and well taken care of is our top priority, and we're glad to know that you found the room tidy and well-equipped, with satisfactory amenities like the shower and Wi-Fi. However, we sincerely apologize for any disappointment you experienced with the quality of our breakfast offerings. Your comments are invaluable to us as we continually strive to enhance our services. We appreciate your suggestions for improvement, particularly regarding the variety and quality of our breakfast items. Rest assured, we will review your feedback with our Chef to make the necessary adjustments and ensure a more enjoyable dining experience for our guests. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Belhassen Tebourbi - General Manager

Very Nice Hotel with Great Service

Customer review rating 5.0/5

Angelo P. Solo - Confirmed reviews ALL

Modern hotel with good restaurant. Very good service. Spacious, well equipped room. Very comfortable.

Dear Mr. P., We very much appreciate your comments regarding your stay at Novotel Tunis Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We’d be grateful if you would review us on Tripadvisor page https://www.tripadvisor.fr/NovotelTunisLac Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belhassen Tebourbi – General Manager

Well located, very clean and very kind people

Customer review rating 4.5/5

Jordi S. Business - Confirmed reviews ALL

Always pleased to stay at Novotel Du Lac. People is very kind and they always have a smile for the customers, and quite often they upgrade my room, which is perfect!

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Tunis Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belhassen Tebourbi - General Manager

Thank you for the amazing experience

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I recently had the pleasure of staying at Novotel Tunis Lac, and my experience was nothing short of fantastic. The hotel's modern and stylish design immediately caught my eye, creating a welcoming atmosphere. The staff was incredibly friendly, attentive, and went above and beyond to ensure my stay was enjoyable. The rooms were spacious, well-appointed, and offered beautiful views of the surrounding area. The amenities provided, including a fitness center and a delightful pool, added an extra layer of comfort to my stay. The on-site dining options were diverse, and the food was delicious. What truly set Novotel Tunis Lac apart was the impeccable service. From check-in to check-out, every interaction with the staff was marked by professionalism and a genuine commitment to guest satisfaction. I left with a positive impression and would highly recommend Novotel Tunis Lac to anyone seeking a delightful and comfortable stay in Tunis.

Dear Alhadi Hsain A., We very much appreciate your comments regarding your stay at the Novotel Tunis Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 98 reviews 9.8/10 Location
  • 169 reviews 9/10 Room
  • 296 reviews 9.4/10 Service
  • 7 reviews 9/10 WiFi
  • 99 reviews 8.5/10 Breakfast
  • 97 reviews 9.1/10 Food
  • 89 reviews 9.5/10 Cleanliness
  • 81 reviews 9.9/10 Vibe

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