Novotel Tunis Lac 4 stars

Customer review rating (ALL Rating) 4.7/5 631 reviews

Novotel Tunis Lac - Image 1
Novotel Tunis Lac - Image 2
Novotel Tunis Lac - Image 3
Novotel Tunis Lac - Image 4

Description

Hotel extras

  • Prime location by the lake, modern rooms, business and leisure amenities.

  • Modern conference center and refined restaurant for your events and stays.

  • Wellness area with spa, swimming pool and fitness center for relaxation.

  • Certified commitment for eco-responsible and sustainable hospitality.

  • Warm welcome and personalized service for a stay with peace of mind.

Our accommodation(s)

Hotel location

Novotel Tunis Lac

Rue De La Feuille D Erable, Cite Les Pins, Les Berges Du Lac 2
1053 TUNIS
Tunisia

GPS:36.845235, 10.280852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  631 reviews

Customer review rating 1.5/5

Abdulrahman A. Business - Confirmed reviews ALL

During my arrival the two receptionists were asking me for extra money so that my colleague can stay with me in same room, which at the beginning was strange for me as it's first time ever to be asked for extra money, after they insists i pay 80TND. Then next day there were a lady i think supervisor or something i asked her about what happening she said apologies i will return to you 20TND and for 60TND i can't because your colleague took his breakfast. I work for EU company and based on LY i came frequently to Tunis for Visa purposes, please try to fix this issue. Thanks.

Dear Guest, Please accept our sincere apologies for the way this situation was handled upon your arrival. The manner in which our team communicated with you does not reflect the standards of welcome and professionalism we are committed to upholding, and we are truly sorry for the experience this caused you. You are a valued and loyal guest, and we want every one of your visits to Tunis to be a smooth and pleasant experience. Please be assured that this matter has been raised with the team, and we are committed to ensuring it does not happen again. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 5.0/5

Ahmed H. Business - Confirmed reviews ALL

Really loved the stay Thanks to idrees and belal Ramadan kareem

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 4.0/5

Khaeri T. Business - Confirmed reviews ALL

Very Good

Dear Guest, Thank you for your feedback. We are very happy to know that you had a very good stay with us. We hope to welcome you again soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 3.0/5

Rami E. Business - Confirmed reviews ALL

The staff were very friendly, but I was disappointed that lobby access prioritized renters over hotel guests

Dear Guest, Thank you for your feedback and for your kind words about our team. We are sorry to hear that your experience regarding the lobby access did not fully meet your expectations. Your comment is valuable and helps us improve the experience for our guests. We hope to welcome you again soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 4.0/5

Daby S. Solo - Confirmed reviews ALL

Very good stay. I did revisit the hotel for the dinner buffet after my stay and that was not great, specially for the price.

Dear Guest, Thank you for your feedback and for choosing to stay with us. We’re happy to know you had a very good stay overall. At the same time, we’re sorry to hear that your dinner buffet experience did not meet your expectations, especially in terms of value. Your comment has been shared with our team for review. We truly appreciate your feedback and hope to welcome you again for an even better experience. Kind regards, Belhassen Tebourbi - General Manager

Other web-users rate our hotel

  • 121 reviews 9.7/10 Location
  • 197 reviews 8.5/10 Room
  • 427 reviews 9.6/10 Service
  • 6 reviews 9.5/10 WiFi
  • 105 reviews 8.8/10 Food
  • 99 reviews 9.1/10 Cleanliness
  • 89 reviews 9.6/10 Breakfast
  • 86 reviews 9.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Tunis