Novotel Tunis Lac 4 stars

Customer review rating (ALL Rating) 4.7/5 632 reviews

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Description

Hotel extras

  • Prime location by the lake, modern rooms, business and leisure amenities.

  • Modern conference center and refined restaurant for your events and stays.

  • Wellness area with spa, swimming pool and fitness center for relaxation.

  • Certified commitment for eco-responsible and sustainable hospitality.

  • Warm welcome and personalized service for a stay with peace of mind.

Our accommodation(s)

Hotel location

Novotel Tunis Lac

Rue De La Feuille D Erable, Cite Les Pins, Les Berges Du Lac 2
1053 TUNIS
Tunisia

GPS:36.845235, 10.280852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  632 reviews

Customer review rating 4.0/5

Khaeri T. Business - Confirmed reviews ALL

Very Good

Dear Guest, Thank you for your feedback. We are very happy to know that you had a very good stay with us. We hope to welcome you again soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 3.0/5

Rami E. Business - Confirmed reviews ALL

The staff were very friendly, but I was disappointed that lobby access prioritized renters over hotel guests

Dear Guest, Thank you for your feedback and for your kind words about our team. We are sorry to hear that your experience regarding the lobby access did not fully meet your expectations. Your comment is valuable and helps us improve the experience for our guests. We hope to welcome you again soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 4.0/5

Daby S. Solo - Confirmed reviews ALL

Very good stay. I did revisit the hotel for the dinner buffet after my stay and that was not great, specially for the price.

Dear Guest, Thank you for your feedback and for choosing to stay with us. We’re happy to know you had a very good stay overall. At the same time, we’re sorry to hear that your dinner buffet experience did not meet your expectations, especially in terms of value. Your comment has been shared with our team for review. We truly appreciate your feedback and hope to welcome you again for an even better experience. Kind regards, Belhassen Tebourbi - General Manager

Customer review rating 4.5/5

Ramzi J. Solo - Confirmed reviews ALL

I'm delighted with the service

Dear Guest, Thank you for your kind feedback. We’re happy to hear you enjoyed your stay. We hope to welcome you again very soon. Sincerely, Belhassen Tebourbi - General Manager

Customer review rating 4.5/5

Said B. Business - Confirmed reviews ALL

Overall, it was a very pleasant experience. The stay was great, the hotel was clean, comfortable, and well organized — everything was perfect. The only point to mention is the room key card, which was frequently deactivated, requiring me to go back to the reception several times to have it reactivated. Apart from this small issue, the experience was very satisfying.

Dear Said, Thank you for taking the time to share your feedback. We are very pleased to read that you had a very pleasant stay and that you appreciated the cleanliness, comfort, and organization of the hotel. We sincerely apologize for the inconvenience caused by the repeated deactivation of your room key card. Please rest assured that your comment has been shared with our team to prevent this from happening again in the future. We truly appreciate your understanding and hope to have the pleasure of welcoming you back very soon. Kind regards, Belhassen Tebourbi - General Manager

Other web-users rate our hotel

  • 127 reviews 9.7/10 Location
  • 203 reviews 8.6/10 Room
  • 431 reviews 9.6/10 Service
  • 6 reviews 9.5/10 WiFi
  • 109 reviews 8.8/10 Food
  • 99 reviews 9.2/10 Cleanliness
  • 94 reviews 7.5/10 Comfort
  • 92 reviews 9.9/10 Vibe

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