Novotel Tunis

Novotel Tunis 4 stars

Customer review rating (ALL Rating) 4.4/5 422 reviews

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Description

Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

ALLSAFE approved hotel

Hotel location

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

  • SNT:  5,5C,5D,28,47 MOHAMED V

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS:36.811634, 10.184235

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  422 reviews

TripAdvisor Rating  4.0/5  488 reviews

Comfortable stay

Customer review rating 4.5/5

Roy W. Business - Confirmed reviews ALL

A very comfortable stay with welcoming staff and friendly atmosphere

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

Dissapointing stay

Customer review rating 3.0/5

Jonathan Business - Confirmed reviews ALL

I stayed for 2 weeks at Novotel Tunis but I regretted it dearly. While is looks good in the pictures, the reality is very sad. The hotel room (207) look old and decrepit. The blackout curtains have holes in them. The AC only seems to have 1 temperature setting and sounds as if it is about to die... The finishings in the bathroom were appaling. The breakfast buffet variety is almost non-existent... And the staff seem to spend more time onm their phones than actually paying attention to the customers.

Dear Mr d., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Nice and comfortable

Customer review rating 3.5/5

Wesam A. Business - Confirmed reviews ALL

I recommend it and they have a wonderful breakfast I enjoyed it :)

Dear Guest, Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Novotel Tunis". See you very soon. Sincerely, Mohamed TRABELSI General Manager

well located

Customer review rating 3.5/5

F. J. Couples - Confirmed reviews ALL

it was a quick experience and i only needed the hotel for sleeping and eating (an option that I discarded from my checklist based on the first room service I got)

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Location is perfect

Customer review rating 5.0/5

Marwa Business - Confirmed reviews ALL

Perfect staff

Dear Mrs D., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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