Novotel Tunis Hotel 4 stars

Customer review rating 4.2/5 3,868 reviews
Novotel Tunis
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Just 11 minutes' drive from Tunis-Carthage Airport

  • Fitness room on the roof

  • Hammam and massages (fee applies)

  • Free WIFI

  • Covered private car park

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Football (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Tunis

Avenue Mohamed V
Avenue Mohamed V
Avenue Mohamed V
1002
tunis
tunisia

Tel: +21671830500

Fax: (+216)71832555

Contact email

Check-in from 12h00

Check out up to 12h00

  • SNT :   5,5C,5D,28,47 MOHAMED V

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811634, 10.184235

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

Superior Novation Room

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 single beds and sofa

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Enjoy modern decor and economic comfort.

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Suite

  • Max. number of persons: 2
  • Area: From 52
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: International

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY BAR

Photo non contractuelle / Strictly non binding

LOBBY BAR

Photo non contractuelle / Strictly non binding

In this pleasant, comfortable bar, you can relax, enjoy a light meal or sample our selection of cocktails and homemade cakes and pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 185

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Tunis

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,868 reviews

tripadvisor

TripAdvisor Rating 4.0/5

473 reviews

Business trip

TripAdvisor rating 4.0/5

Joseph M Business - 24/02/2020 TripAdvisor review

I was treated as if i had arrived to my home. Being welcomed from the entrance by your name to the check in and during the stay. Staff friendly and helpful. Offered an upgrade of the room, and eating at the restaurant after a full day of meetings is like returning home for a relaxing time. Would highly suggest to stay at the Novotel In Tunis.

Novotel - good hotel for business travellers

TripAdvisor rating 4.0/5

michaelmE4305MP Business - 23/02/2020 TripAdvisor review

Welcoming staff, very clean rooms and restaurant, efficient and friendly service, even the underground parking attendants are helpful. Breakfast & dinner quality is good, served by friendly and smiling staff.

so bad

Customer review rating 4.2/5

Amr G. Business - 19/02/2020 Confirmed reviews ALL

so bad hotel

Good location in front of the Tunis cultural city, and very near to the famous Abu Regiba Street

Customer review rating 4.2/5

Khairi R. Solo - 18/02/2020 Confirmed reviews ALL

Nice place..

Poor service

TripAdvisor rating 4.0/5

bechnielsen1973 Business - 09/02/2020 TripAdvisor review

1) I was not picked up in the airport Sunday evening as confirmed 2) Monday I was not able to get help to find a charger for my labtop. Also I could not get any explanation as to why I was not picked up. Last but not least the hotel were not able to buy me a train ticket for Sfax. 3) Tuesday morning I paid 70 Dinar to the hotel and they would get me a charger. 5 min later I was told it was not possible anyway and they could still not help me. 4) Tuesday evening the restaurant was out of the first bottle of wine I chose. 5) Wednesday morning the kitchen was out of mushroom for my omelet 6) Wednesday I evening I sat down at a table NOT reserved, opened my labtop to start working, but I was told the table was reserved despite not sign. I sat down at another table and exactly the same happened again.

Good hotel

Customer review rating 4.2/5

A B. G. Business - 03/02/2020 Confirmed reviews ALL

Everything is fine, staff super good, I only had not the best feeling with the young lady that welcomed me at the reception and made the check in (not too helpful and a bit superficial, as I asked to verify that my client paid for the room but she said there was nothing, and asked me the credit card; but the company had called the hotel already she just didn't verified accurately). If you exclude that episode, it would be a rate 10 and for the rest it was a great stay. Restaurants has very kind and helpful people. Live music enjoyable. Room clean and functional. The TV was small. Shower had little leakage.

Dear Mr T., We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

OK

TripAdvisor rating 4.0/5

jb_landrieu Business - 02/02/2020 TripAdvisor review

OK. Very polite staff. Close to airport. Expensive for what it is and not many options around the place for evening dinner. Rooms are tired. I wouldn't got here if it wasn;'t for the Accor points.....

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Great stay

Customer review rating 4.2/5

Jmh Business - 27/01/2020 Confirmed reviews ALL

As always the stay at the Novotel Tunis is enhanced by the staff.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good clean and well run hotel

Customer review rating 4.2/5

Trevor C. Business - 27/01/2020 Confirmed reviews ALL

Stayed for business, staff were excellent, hotel was very clean and everything worked.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Over all satisfied with very efficient staff especially at the reception and other departments.

Customer review rating 4.2/5

Raul B. Business - 15/01/2020 Confirmed reviews ALL

The hotel is strategically located, clean, manned by efficient staff, although the restaurant has good menu it was limited and the gym was small

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Brilliant stay!

Customer review rating 4.2/5

Uzma B. Families - 15/01/2020 Confirmed reviews ALL

I can honestly say that my visit was without fault. Everyone was so helpful and amazing. Thank you

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager
Customer review rating 4.2/5

Hatem M. Business - 13/01/2020 Confirmed reviews ALL

excellent personnel. Please improve internet speed

Dear Mr M., We thank you for your positive feedback and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings. Best Regards, Mohamed TRABELSI General Manager

Good and efficient stay

TripAdvisor rating 4.0/5

José Maria A Business - 12/01/2020 TripAdvisor review

Well located and friendly service . A few technical problems in the room (heating ...) were fixed reasonably quickly . Not a very varied offer at the bar if you want a quick snack in the evening . Do we need the live music every night ?

Dear Guest, We thank you for your feedback and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings. Sincerely, Mohamed TRABELSI General Manager

Satisfy

Customer review rating 4.2/5

Ma W. Solo - 07/01/2020 Confirmed reviews ALL

good staff, clean room, enough facility, good breakfast and bar. provided enough service.

Dear Mr S., Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Novotel Tunis". See you very soon. Sincerely, Mohamed TRABELSI General Manager

Basic but in a very good location

Customer review rating 4.2/5

G. S. Business - 22/12/2019 Confirmed reviews ALL

Pleasent

Dear Mr G., We thank you for your positive feedback and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings. Sincerely, Mohamed TRABELSI General Manager

Good quality and service but too hot in the room, air condition off and no insect protection at the windows

Customer review rating 4.2/5

The T. Business - 20/12/2019 Confirmed reviews ALL

Generally the quality of the room, the lobby, the restaurant and especially the service was very good. Unfortunately the air condition was not working, the room was much too hot. I opened the window all night, but the insects were coming in, which lead into a hunting night...

Dear Mr H. , We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

God Hotel with good service

Customer review rating 4.2/5

Peter S. Business - 20/12/2019 Confirmed reviews ALL

I had 3 good days in the fine Novotel Hotel in Tunis. Friendly staff with good service - thank you. Peter S.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Check your invoice carefully on checkout

Customer review rating 4.2/5

Talal Solo - 18/12/2019 Confirmed reviews ALL

I Was way over charged for my mini bar consumption. Next time I will double check my hotel invoice on checkout.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Satisfied

Customer review rating 4.2/5

Deepak S. Business - 13/12/2019 Confirmed reviews ALL

AC problem only warm air . No option for cool air. At times had to open windoi to sleep

Dear Mr S., We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Pleasant stay

Customer review rating 4.2/5

Marc Business - 09/12/2019 Confirmed reviews ALL

-Extremely nice and helpful staff -Great restaurant -Good location of Hotel; close to centre of the town and airport. -Very bad Airconditioning; did not work or was turned off by management; Room much too warm -Room floor dirty

Dear Mr v., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager
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