Novotel Tunis

Novotel Tunis 4 stars

Customer review rating (ALL Rating) 4.4/5 429 reviews

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Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

ALLSAFE approved hotel

Hotel location

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

  • SNT:  5,5C,5D,28,47 MOHAMED V

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS:36.811634, 10.184235

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  429 reviews

TripAdvisor Rating  4.0/5  489 reviews

Good choice for business hotel

TripAdvisor rating 4.0/5

Ibbee Business - TripAdvisor review

Conveniently located hotel in centre Tunis recommended for business visits, with comfortable rooms, offering good Wi-Fi connectivity throughout hotel as well. Good & friendly service & staff. Lovely SkyBar & pool on top floor too.

couc

Customer review rating 5.0/5

Z. Families - Confirmed reviews ALL

excellen

Dear Mr Z., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

not upto the standard

Customer review rating 1.5/5

Pk Business - Confirmed reviews ALL

It was a bad experience. I did reservation for 5 nights but moved out to another hotel after 2 nights. AC was not properly working, restaurant does not have many choices, bfast is not buffet to name few of the below standard novotel Tunis expereince. I had deposited 400 euros during checkin but reception denied to give me the receipt(every Accor hotel gives me a receipt of deposit). During check out the lady at reception told me that I had deposited only euro 200 and it was a big embarrasment to me as she was trying to prove that I am lying. But, after a lot of heated discussion with me another euro 200 note was found in the envelope. I am very surprised at the behaviour of staff and practices of Novotel. It was my most unpleasant stay anywhere in Accor hotels.

Dear Mr K., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Well located

Customer review rating 4.0/5

Mona Solo - Confirmed reviews ALL

It was nice but not joyful. The restaurant ppl were aggressive and the breakfast options were limited.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Everything is good

Customer review rating 5.0/5

Marcin Business - Confirmed reviews ALL

Everything is good

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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Other web-users rate our hotel

  • 49 reviews 8.8/10 Location
  • 109 reviews 6.9/10 Room
  • 184 reviews 9.4/10 Service
  • 64 reviews 7.8/10 Food
  • 53 reviews 8.5/10 Cleanliness
  • 46 reviews 7.1/10 Breakfast
  • 11 reviews 8.8/10 Bar

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