Novotel Tunis 4 stars

Customer review rating (ALL Rating) 4.4/5 817 reviews

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Description

Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

Our accommodation(s)

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Hotel location

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

GPS:36.811634, 10.184235

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  817 reviews

TripAdvisor Rating  3.9/5  528 reviews

Customer review rating 2.5/5

Khairi E. E. H. Business - Confirmed reviews ALL

Overall, the stay was satisfactory, with good facilities, efficient service, and a comfortable environment.

Dear guest, Thank you for your feedback. We are pleased to hear that you appreciated our location, facilities, and service. However, we regret that your overall experience did not meet your expectations. Your comments are important to us as we strive to enhance our guests' experiences. Sincerely, Mohamed Trabelsi General Manager

Customer review rating 3.0/5

Francois D. Business - Confirmed reviews ALL

After several stay, I'm a bit frustrated by probleme of hot water (technician come several times) and that restaurant menu are not renew.

Dear guest, Thank you for your feedback. I apologize for the inconvenience you experienced with the hot water and the restaurant menu not being updated. Your comments are valuable as they help us improve our services for future stays. Sincerely, Mohamed Trabelsi General Manager

Customer review rating 3.5/5

Ameur Z. Solo - Confirmed reviews ALL

Excellente

Cher client, Je vous remercie pour vos commentaires positifs concernant l'emplacement de notre hôtel. Nous sommes heureux que vous ayez trouvé votre séjour agréable. Nous restons à votre disposition pour toute suggestion d'amélioration. Cordialement, Mohamed Trabelsi Directeur Général

Customer review rating 3.5/5

Lyes A. Business - Confirmed reviews ALL

could not abtain what i have requested when i made the booking over Accord App ( means i requested Gluten Free Pancake and Egg for the Breakfast unfortunatelly are not available ).the Staff in IBIS Hotel SFAX are better and provide all the need .

Dear guest, Thank you for your feedback regarding your recent stay. I apologize for the unavailability of the specific breakfast items you requested. Your comments about the service at our partner hotel are appreciated, and I will share your feedback with our team for consideration. Sincerely, Mohamed Trabelsi General Manager

Customer review rating 5.0/5

Rob D. Families - Confirmed reviews ALL

The facilities, cleanliness, food and location were first rate but what really sets Novotel Tunis apart is the truly incredible care of the staff. I really can't articulate what a blessing Sameh and Ghofrane were, in particular. They really made our holiday - truly they are a credit to your organisation,

Dear guest, Thank you for your generous feedback regarding your recent experience at Novotel Tunis. We are delighted to hear that you appreciated our facilities, cleanliness, and location. It is particularly rewarding to know that our staff, especially Sameh and Ghofrane, made such a positive impact on your stay. Your kind words serve as a great motivation for our team to continue providing exceptional service. sincerely, Mohamed Trabelsi General Manager

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Other web-users rate our hotel

  • 117 reviews 9.4/10 Location
  • 230 reviews 7.1/10 Room
  • 369 reviews 9.2/10 Service
  • 8 reviews 6.7/10 WiFi
  • 150 reviews 8.3/10 Food
  • 119 reviews 9.1/10 Cleanliness
  • 106 reviews 6.9/10 Breakfast
  • 42 reviews 3.9/10 Value

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