Novotel Tunis Hotel 4 stars

Customer review rating 4.2/5 3,951 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Tunis
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • Football (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Tunis

Avenue Mohamed V
Avenue Mohamed V
Avenue Mohamed V
1002
tunis
tunisia

Tel: +21671830500

Fax: (+216)71832555

Check-in from 12h00

Check out up to 12h00

  • SNT :  5,5C,5D,28,47 MOHAMED V

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811634, 10.184235

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

Superior Novation Room

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 single beds and sofa

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Enjoy modern decor and economic comfort.

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: International

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY BAR

Non contractual photo

LOBBY BAR

Non contractual photo

In this pleasant, comfortable bar, you can relax, enjoy a light meal or sample our selection of cocktails and homemade cakes and pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 185

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Tunis

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,951 reviews

tripadvisor

TripAdvisor Rating 4.0/5

478 reviews

Great Location, Friendly Service, Nice View

Customer review rating 4.2/5

Am Families - 21/08/2020 Confirmed reviews ALL

Great COVID safe stay Very Friendly Service Nice experience at the Sky Lounge with fantastic view over the city

Dear Mrs M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

False advertised information

TripAdvisor rating 4.0/5

teegee1461 08/08/2020 TripAdvisor review

The hotel was good both comfortable and good postion to the centre. One major problem is that when i booked the room it was for 3 adults and selected a room for 3 adults. When we arrived the receptioist said that the 3rd bed in that room was small and not suitable for an adult. This left me booking another room which meant my stay costed me double than i planned for. ACCOR needs to ensure that they advertice correct information unless they want to be seen as unscrupolous and underhand to customers. I am still unsure if this was not a scam to get me to pay more but the jury still out on this.

Helpful staff

Customer review rating 4.2/5

Neil S. Business - 20/03/2020 Confirmed reviews ALL

I found all the staff at Novotel Tunis to be extremely helpful and pleasant.

As usual

Customer review rating 4.2/5

N. Business - 06/03/2020 Confirmed reviews ALL

Always a pleasure

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

Good location

Customer review rating 4.2/5

Shakir I. Business - 04/03/2020 Confirmed reviews ALL

Everything its good like service room cleaning ext

Dear Mr I., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good location

Customer review rating 4.2/5

Anonymous Families - 03/03/2020 Confirmed reviews ALL

Good location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

Very pleasant stay

Customer review rating 4.2/5

Estelle B. Business - 02/03/2020 Confirmed reviews ALL

I really enjoyed my stay at Novotel Tunis - I stayed for 5 nights / 6 days, which gave me plenty of time to appreciate the staff kindness (at reception, restaurant, gym/spa and the cleaning staff), the good quality of service, from breakfast at the reception to the late evening room service I requested. I would totally renew my experience anywhere else in the world :-)

Dear Mrs B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

It was very pleasant

Customer review rating 4.2/5

Senator B. O. Business - 02/03/2020 Confirmed reviews ALL

Great experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

Well located

Customer review rating 4.2/5

Adama T. K. Business - 01/03/2020 Confirmed reviews ALL

I enjoyed a wonderful reception as well as a good meal. Keep it up.

Dear Mr Thomas K., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Quiet and clean, friendly staff

Customer review rating 4.2/5

Aymen M. Business - 27/02/2020 Confirmed reviews ALL

Staff were excellent in all department ( security, reception, bar, restaurant, room cleaning) Comfortable stay

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

Hotel suite was nice

Customer review rating 4.2/5

Lauren B. Couples - 27/02/2020 Confirmed reviews ALL

I enjoyed my stay at the Novotel suite, my only complaint was the shower. The shower could have had a door on it, or a drain in center of shower floor. After taking my shower, water was everywhere on the floor, and I almost fell 3 times. I have back and leg problems that is medical issue, and I almost hurt myself. That was the only problem I had. The service and staff was excellent and for my first trip to Tunisia, it was amazing.

Reasonable accomodation

Customer review rating 4.2/5

Michael A. Business - 24/02/2020 Confirmed reviews ALL

A short stay , reasonable accommodation, room served its purpose

Dear Mr A., Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Novotel Tunis". See you very soon. Sincerely, Mohamed TRABELSI General Manager

Business trip

TripAdvisor rating 4.0/5

Joseph M Business - 24/02/2020 TripAdvisor review

I was treated as if i had arrived to my home. Being welcomed from the entrance by your name to the check in and during the stay. Staff friendly and helpful. Offered an upgrade of the room, and eating at the restaurant after a full day of meetings is like returning home for a relaxing time. Would highly suggest to stay at the Novotel In Tunis.

Novotel - good hotel for business travellers

TripAdvisor rating 4.0/5

michaelmE4305MP Business - 23/02/2020 TripAdvisor review

Welcoming staff, very clean rooms and restaurant, efficient and friendly service, even the underground parking attendants are helpful. Breakfast & dinner quality is good, served by friendly and smiling staff.

so bad

Customer review rating 4.2/5

Amr G. Business - 19/02/2020 Confirmed reviews ALL

so bad hotel

Dear Mr A., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Good location in front of the Tunis cultural city, and very near to the famous Abu Regiba Street

Customer review rating 4.2/5

Khairi R. Solo - 18/02/2020 Confirmed reviews ALL

Nice place..

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Poor service

TripAdvisor rating 4.0/5

bechnielsen1973 Business - 09/02/2020 TripAdvisor review

1) I was not picked up in the airport Sunday evening as confirmed 2) Monday I was not able to get help to find a charger for my labtop. Also I could not get any explanation as to why I was not picked up. Last but not least the hotel were not able to buy me a train ticket for Sfax. 3) Tuesday morning I paid 70 Dinar to the hotel and they would get me a charger. 5 min later I was told it was not possible anyway and they could still not help me. 4) Tuesday evening the restaurant was out of the first bottle of wine I chose. 5) Wednesday morning the kitchen was out of mushroom for my omelet 6) Wednesday I evening I sat down at a table NOT reserved, opened my labtop to start working, but I was told the table was reserved despite not sign. I sat down at another table and exactly the same happened again.

Good hotel

Customer review rating 4.2/5

A B. G. Business - 03/02/2020 Confirmed reviews ALL

Everything is fine, staff super good, I only had not the best feeling with the young lady that welcomed me at the reception and made the check in (not too helpful and a bit superficial, as I asked to verify that my client paid for the room but she said there was nothing, and asked me the credit card; but the company had called the hotel already she just didn't verified accurately). If you exclude that episode, it would be a rate 10 and for the rest it was a great stay. Restaurants has very kind and helpful people. Live music enjoyable. Room clean and functional. The TV was small. Shower had little leakage.

Dear Mr T., We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

OK

TripAdvisor rating 4.0/5

jb_landrieu Business - 02/02/2020 TripAdvisor review

OK. Very polite staff. Close to airport. Expensive for what it is and not many options around the place for evening dinner. Rooms are tired. I wouldn't got here if it wasn;'t for the Accor points.....

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Great stay

Customer review rating 4.2/5

Jmh Business - 27/01/2020 Confirmed reviews ALL

As always the stay at the Novotel Tunis is enhanced by the staff.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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