Novotel Tunis Hotel 4 stars

Customer review rating 4.2/5 4,006 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Novotel Tunis
See on a map
+ 25 Services

Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • Football (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 13 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Tunis

Avenue Mohamed V
Avenue Mohamed V
Avenue Mohamed V
1002 tunis
tunisia

Tel: +21671830500

Fax: (+216)71832555

Check-in from 12h00

Check out up to 12h00

  • SNT :  5,5C,5D,28,47 MOHAMED V

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811634, 10.184235

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

Superior Novation Room

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 single beds and sofa

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Enjoy modern decor and economic comfort.

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: International

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY BAR

Non contractual photo

LOBBY BAR

Non contractual photo

In this pleasant, comfortable bar, you can relax, enjoy a light meal or sample our selection of cocktails and homemade cakes and pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 185

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Tunis

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,006 reviews

tripadvisor

TripAdvisor Rating 4.0/5

480 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

people

Customer review rating 5.0/5

C. R. Business - 07/05/2021 Confirmed reviews ALL

People of Novotel are very welcoming and present for all support ..

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good location for work but hotel rooms need a bit of a refresh.

Customer review rating 3.5/5

Anonymous Business - 30/04/2021 Confirmed reviews ALL

Staff went out of their way to help and do whatever was needed.

Dear Mr K., Thank you for choosing Novotel Tunis and for sharing your comments. Your feedback is very important to us because the feedback from our customers always helps us improve ourselves. We are working to get the best customer satisfaction and it seems that this time we have not reached. We are sorry for any inconvenience. Once again, we thank you for the time you spent with us. It will be a pleasure to see you again soon. Best regards, Mohamed TRABELSI General Manager

Good stay

Customer review rating 4.5/5

Sami B. Business - 26/04/2021 Confirmed reviews ALL

Professional staff, good reception, good service, good stay thank you

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Warm welcome & lovely friendly environment

Customer review rating 4.5/5

Mahmoud A. A. Solo - 16/04/2021 Confirmed reviews ALL

since arrived at the disc, I felt very welcoming crew, I did not ask for any help because the team prepared all I might need and more, everything was ready for me, you were truly limitless service providers

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good location, good stay

Customer review rating 4.0/5

Anonymous Solo - 03/04/2021 Confirmed reviews ALL

Clean property , top hygiene, daily disinfectant Friendly & hospitable staff

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager
Customer review rating 3.0/5

Johannes D. Business - 23/03/2021 Confirmed reviews ALL

Very nice and helpfull personel. Dirty chairs in de lobby, dirty carpet in my room (627) The breakfast was pretty bad. The cheapest possible meat. I could not even tell what it was.

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies At Novotel., we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Enjoyable stay

Customer review rating 4.5/5

Georgios S. Business - 01/03/2021 Confirmed reviews ALL

Excellent Service

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Excellent service!

Customer review rating 5.0/5

Mohamed A. Business - 22/02/2021 Confirmed reviews ALL

Very professional service

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Nice stay

Customer review rating 5.0/5

Talal Business - 06/02/2021 Confirmed reviews ALL

Thank you for the lovely stay. I will visit you again.

Dear Mr O. We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good location, close to city center, and quiet

Customer review rating 4.5/5

Aiman E. Business - 11/01/2021 Confirmed reviews ALL

The hotel staff is responsive and friendly.. My stay was on the sixth floor ,, cleaning and tidying services were excellent, it was quiet and a suitable place to rest and relax

Dear Mr E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

very excellent

Customer review rating 5.0/5

Ramadan E. E. Business - 03/01/2021 Confirmed reviews ALL

always excellent long period , exceeding ten years

Dear Mr E., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good stay

Customer review rating 4.5/5

Rafa G. Business - 23/12/2020 Confirmed reviews ALL

Cool

Dear Mr G. Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. Hoping to welcome you again soon. Sincerely, Mohamed TRABELSI General Manager

Great Location, Friendly Service, Nice View

Customer review rating 5.0/5

Am Families - 21/08/2020 Confirmed reviews ALL

Great COVID safe stay Very Friendly Service Nice experience at the Sky Lounge with fantastic view over the city

Dear Mrs M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

False advertised information

TripAdvisor rating 3.0/5

teegee1461 08/08/2020 TripAdvisor review

The hotel was good both comfortable and good postion to the centre. One major problem is that when i booked the room it was for 3 adults and selected a room for 3 adults. When we arrived the receptioist said that the 3rd bed in that room was small and not suitable for an adult. This left me booking another room which meant my stay costed me double than i planned for. ACCOR needs to ensure that they advertice correct information unless they want to be seen as unscrupolous and underhand to customers. I am still unsure if this was not a scam to get me to pay more but the jury still out on this.

Helpful staff

Customer review rating 4.5/5

Neil S. Business - 20/03/2020 Confirmed reviews ALL

I found all the staff at Novotel Tunis to be extremely helpful and pleasant.

As usual

Customer review rating 4.5/5

N. Business - 06/03/2020 Confirmed reviews ALL

Always a pleasure

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

Good location

Customer review rating 5.0/5

Shakir I. Business - 04/03/2020 Confirmed reviews ALL

Everything its good like service room cleaning ext

Dear Mr I., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Business trip

TripAdvisor rating 5.0/5

Joseph M Business - 24/02/2020 TripAdvisor review

I was treated as if i had arrived to my home. Being welcomed from the entrance by your name to the check in and during the stay. Staff friendly and helpful. Offered an upgrade of the room, and eating at the restaurant after a full day of meetings is like returning home for a relaxing time. Would highly suggest to stay at the Novotel In Tunis.

Novotel - good hotel for business travellers

TripAdvisor rating 5.0/5

michaelmE4305MP Business - 23/02/2020 TripAdvisor review

Welcoming staff, very clean rooms and restaurant, efficient and friendly service, even the underground parking attendants are helpful. Breakfast & dinner quality is good, served by friendly and smiling staff.

Poor service

TripAdvisor rating 1.0/5

bechnielsen1973 Business - 09/02/2020 TripAdvisor review

1) I was not picked up in the airport Sunday evening as confirmed 2) Monday I was not able to get help to find a charger for my labtop. Also I could not get any explanation as to why I was not picked up. Last but not least the hotel were not able to buy me a train ticket for Sfax. 3) Tuesday morning I paid 70 Dinar to the hotel and they would get me a charger. 5 min later I was told it was not possible anyway and they could still not help me. 4) Tuesday evening the restaurant was out of the first bottle of wine I chose. 5) Wednesday morning the kitchen was out of mushroom for my omelet 6) Wednesday I evening I sat down at a table NOT reserved, opened my labtop to start working, but I was told the table was reserved despite not sign. I sat down at another table and exactly the same happened again.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in tunis