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Mövenpick Hotel Frankfurt City 4 stars

Customer review rating 4.5/5 2,974 reviews

ALLSAFE approved hotel

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Mövenpick Hotel Frankfurt City
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+ 22 Services

Hotel extras

  • An ALLSAFE certified hotel

  • next to Frankfurt fairground

  • Panoramic roof terrace

  • 288 modern rooms and 12 meeting and conference rooms with daylight

  • Mövenpick Restaurant and Bar

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 frankfurt am main
germany

Tel: +49697880750

Fax: (+49)69/788075888

Check-in from 15h00

Check out up to 12h00

  • By plane

    FRANKFURT INTL At 11km / 6.84 miles

GPS :50.10984, 8.65103

Our accommodation(s)

In addition to our classic and sleep rooms, with special mattresses that can be adjusted Superior rooms and Junior Suites offer lots of extras. Ochre and Bordeaux colored room décor with fresh green accessories create a warm atmosphere. Special features, such as quotes from Johann Wolfgang von Goethe above the bed head and Zebrano wood furnishings as well as works by contemporary artists decorating the walls, add a unique character to our rooms.

Classic King

  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

Classic Twin

  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Mini Bar

SLEEP King

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

SLEEP Twin

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

Superior King

  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Mini Bar

Family King

  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Views: City View *

* Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar
Rooms

Our restaurants and bars

MOVENPICK RESTAURANT

Type of cuisine: International

Cozy restaurant with open showkitchen, theme buffets, à la carte menu and snacks. We offer a wide range of Swiss, international and regional specialties, kids menu, interactive tatar station, brunch offer, seasonal promotions and Mövenpick food promotion.

MOVENPICK BAR

Non contractual photo

The Mövenpick Bar is a great place to meet with friends and colleagues. Choose from a huge variety of beverages, popular snacks, and international beers and follow all of the sporting highlights live on Sky and on a big screen.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 205 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mövenpick Hotel Frankfurt City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,974 reviews

Coronavirus

Customer review rating 4.5/5

Udo Business - 04/11/2020 Confirmed reviews ALL

Perfect in times of Coronavirus.safety and security. Little hickup: The parking fee for 1 day car park was nearly 50% of the room price.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. We try to deal with the current situation in such a way that our guests can enjoy their stay as usual and feel safe with us. Our ALL Safe hygiene seal gives all guests a good feeling here. We're really glad. Unfortunately, we cannot influence the prices for the parking garage, because the parking garage is operated by an external company. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mövenpick Hotel Frankfurt Team

Good sleep but expensive parking

Customer review rating 3.5/5

Paul Business - 28/08/2020 Confirmed reviews ALL

i have booked the Movenpick Hotel due to some cancellation at Mercure and re-booking which was not suitable. The hotel is good located despite the construction works around. Health and Hygiene restrictions were hold to the point. I felt sorry that room service was not offered for dinner as the restaurant could not offer dinner. I would have loved a world famous signature Movenpich Beef Tartare and Ice Creams. For the breakfast, you have to give your selection to the front desk the evening before which is a good idea. Too bad that the cook could not read properly where the mark was made for the selection. I asked for Grapefruit Juice and got Orange. I asked for Marmelade and got none. i got some Muesli which was not marked. Instead of croissants, i received Pain au chocolat. I came with my private car and i was under shock when i got to know the price for the overnight parking. An amount of 47 Euros was charges to my bill for having the car from 18:00 hrs until 09:00 hrs. This is just legal daylight robery.. sorry to say.

Dear Mr. O., thank you for taking the time to tell us about your experience at the Mövenpick Hotel Frankfurt City. We are really sorry that your experience did not meet your full expectations. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We are very happy to inform you about some changes concerning our breakfast and dinner opportunities. As of 01st of September we will offer nearly normal breakfast buffet again, which offers a huge selction of Mövenpick products. Also we offer roomservice and warm ktichen in the evening again and our bar is open again. Please note that the parking garage is not part of the hotel directly as it belongs to an external company and it is a public parking garage. Therefore unfortunately we do not have an impact on the prices. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mövenpick Hotel Frankfurt City

Aged badly

Customer review rating 2.0/5

Insektenopfer Business - 21/08/2020 Confirmed reviews ALL

I arrived late to a lengthy registration. The morning brought an assortment of exotic insect bites from diverse species. The stuff of medical textbooks. In years past I looked forward to two chocolates, one placed neatly on each pillow. I'm a simple person: I can overlook most flaws after a basic but consistent reward. It was only after my second night that I found a solitary chocolate in a darkened corner of the room.

Dear Mr. Thomas James K., thank you for taking the time to tell us about your experience at the Mövenpick Hotel Frankfurt City. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate the sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Mövenpick Hotel Frankfurt City

Comfortable Quality Hotel

Customer review rating 4.0/5

Natalie Business - 20/03/2020 Confirmed reviews ALL

3 nights in Frankfurt on business, Movenpick is clean, secure, well-run and convenient.

Dear Natalie, thank you for taking the time to tell us about your experience at Mövenpick Hotel Frankfurt City. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Accor Hotels, and if I can be of assistance to you, please contact me directly at +4… 0 - or - ho… Sincerely, Koray Arici

Very nice hotel also for business travellers.

Customer review rating 4.0/5

Stefan Business - 10/02/2020 Confirmed reviews ALL

Very satisfied about welcome at reception, room itself and breakfast. But Parking at 37,00 € /Night is just way too expensive. That's the main reason why I can't come back to this hotel.

Dear Mr. B., Thank you for your great comment - we feel highly honored and we will share your feedback directly with our team! Unfortunately the Park Garage is a public garage but our Team usualy advice you to park in the skyline plaza there it cost 27€ per night. We hope you had a safe journey back home and we are looking forward to welcoming you back during your next visit to Frankfurt. Kind regards, Your Mövenpick Hotel Frankfurt Team

no parking

Customer review rating 3.0/5

Michael Business - 10/02/2020 Confirmed reviews ALL

much too expensive

Dear Mr. J., Thank you very much for taking the time to share with us your feedback. We are happy to see you had a nice stay. Regarding the parking you are right the hotel has a Public garage and this costs 37€ per day. But our Reception team always advice our guest to park in the skyline plaza there it cost 27€ per day. It is actually the cheapest in Frankfurt. The highest rate in Frankfurt is 39€. We look forward to welcoming you in our hotel really soon. Best regards, Your Mövenpick Frankfurt City Team

Convenient, and great staff.

Customer review rating 4.5/5

Steven P. Business - 09/02/2020 Confirmed reviews ALL

The hotel was very conveniently located, close to the office. Rooms were good and clean. Staff very friendly and helpful.

Dear Steven P., thank you for taking the time and your nice review. We are happy that you enjoyed your stay and that you were able to benefit from our location. A good breakfast is always a nice start into the day. We are looking forward to welcoming you soon, Best Regards, Your Mövenpick Frankfurt City team

great place for exhibition

Customer review rating 3.5/5

O. Business - 04/02/2020 Confirmed reviews ALL

Staff great and helpful. Restaurant lunch/dinner: great service and great food taste. More options for main meal during buffet could be offered. Breakfast: food is not being replaced very well, especially warm options. Seems to be understaffed (with 1 staff member being responsible for warm food options). Therefore some options were not available for 20 minutes. Rooms could be refurbished. Same problems for 2 years. (bathroom doors not closing well, air conditioning old and very loud, toiletes seem outdated and do not flush properly, minibar does not close well ) Water pressure and heat was very good. Bed mattress old and worn. TV working well. We like the hotel a lot and are staying every year for several days and will definetely go back.

Dear Mr. Z., Thank you for taking the time to share with us your feedback and specially for your detailed feedback. We are really pleased to have he chance to welcome you each year for now over ten years in our beautiful Mövenpick Frankfurt City. We would like to apologize for the small inconvenience regarding the rooms. But we hope you did enjoy the Turn Down Service we are offering. We did received this review at the reception and react directly and we hope that we have make you happy with our small gesture in your room. We look forward to welcoming you in our hotel it is as each year a pleasure to welcome all your Team with us again. Kind Regards, Your Mövenpick Frankfurt City team

Excellent except the parking price

Customer review rating 4.0/5

Jonghun Families - 12/01/2020 Confirmed reviews ALL

location, breakfast, room condition, room service and staff, every single point was excellent except for the parking. The parking price was 37 euro per night and it was the most expensive parking price I have ever experienced.

Dear Mr. Jonghun, We hope you had a nice trip back home and would like to thank you for taking the time to share with us you experience in our beautifull Mövenpick Frankfurt City. We are please to see that the location was convenience and that our team did satisfy all your needs. Regarding the parking, unfortunately this is a Public Garage and it is not managed by the hotel property. The prices are decided by this extern company. We usually advice our guest to park in the Skyline plaza there it cost 27€ per day. The positive point this parking is one of the cheapest as in the downtown it costs 39€. Dear Mr. Jonghun, we look forward to welcoming you in our hotel. Kind regards, Your Mövenpick Frankfurt City Team
Customer review rating 4.5/5

S 03/01/2020 Confirmed reviews ALL

Ideal location, clean spacious rooms, amazing breakfast buffet the staff were so friendly and hospitable and nice touch offering us complimentary drinks and chocolates .. would definitely recommend

Dear Mrs. M., First of all we thank you very much for being our guest and for taking the time to leave us a feedback.We are happy to see that you had a pleasant stay. We are very proud to see that you recommend our hotel and are also happy that you were enthusiastic about our location.Come and visit us again soon. We will love to be your host once again . Kind regards, Your Mövenpick Frankfurt City team
Customer review rating 4.5/5

I. 03/01/2020 Confirmed reviews ALL

We had an amazing stay at this hotel. Highly recommended for families with children. We have 5 kids aged 11, 10, 5, 3 and 1, and they managed to accommodate us into 2 rooms with connecting doors. Providing baby cot and a small bed for my toddler and all of my older kids in their own single beds. Everyone had a comfortable sleep. They also provided some welcome snacks with some pastries, fruits and juices. My kids loved the little kids pack consisting of crayons and masks that they can color. The breakfast was good, although my kids were a bit disappointed because there was no waffles or pancakes :), but nonetheless there were a lot of choices. We also enjoyed the gym facility. Location was good with a mall just on the other side of the road. Over-all we had a wonderful stay and my kids rated it as excellent!!

Dear Mrs. Lastosa, I hope you had a safe trip back home and i wish you before all a Happy New Year. I am really pleased to see that the entire requests were fully filled by my colleagues and that you could enjoy your stay. Mövenpick first priority is to satisfy our guest and before all our small and vip kids. It is my pleasure to read you amazimg coment and I am forwarding this comment to my Team. Dear Mrs. Latosa, it will be our pleasure to welcome you really soon again in our hotel. Do not hesitate to contact me for your next stay with us. Kind regards, Alysha Kaidbey Front Office
Customer review rating 3.0/5

Mr.d. P. 30/12/2019 Confirmed reviews ALL

To much pressure to leave the breakfast in the morning,when we arrive later at the hotel ,the day before.

Dear Mr. D., thank you very much for your feedback. We appreciate you taking the time to tell us about your experience. I am very sorry to hear that it was not as at positive as it should have been. As you may know, our breakfast buffet ends at 10:30. Normally, we leave the restaurant open till 11:00. On sundays unfortunately, we need to close for one hour so we can set the restaurant for sunday brunch, which starts at 11:30. Of yourse you may enjoy the rest of your breakfast at one of our nice tables in the bar area. We also keep serving coffee and tea if you like. I hope you will visit us again and you can witness our great service and breakfast next time. Best regards and Happy New Year! Katharina Napp
Customer review rating 5.0/5

Peter W. 25/12/2019 Confirmed reviews ALL

Very nice and comfortable Hotel good breakfast and very good location.

Merry Christmas Mr. W.! Thank you for your review and the great score you gave us. Hopefully you will remember us when you plan your next trip to Frankfurt. We would be happy to seeing you soon again in 2020. Kind regards Mövenpick Hotel Frankfurt City Team
Customer review rating 4.5/5

Anonymous 20/12/2019 Confirmed reviews ALL

Romm is wide and comforatable. Shopping mall is close and useful.

Dear Mr. K., Thank you very much for your positive feedback about your stay at our hotel. We truly appreciate your excellent remarks on the location, the service and especially on the staff. Looking forward to welcoming you soon again. We wish you all the best and remain at your disposal, Your Mövenpick Hotel Frankfurt City Team
Customer review rating 5.0/5

Michael 20/12/2019 Confirmed reviews ALL

Liked that place for the central location, the cleanliness and the staff

Dear Michael, Thank you for your review and the great score you gave us. We truly appreciate your excellent remarks on our breakfast. Hopefully you will remember us when you plan your next trip to Frankfurt. We would be happy to seeing you soon again. Have a great Christmas! Mövenpick Hotel Frankfurt City Team
Customer review rating 4.5/5

Novijanto H. 15/12/2019 Confirmed reviews ALL

Good location and super friendly staff. The most important for me is the availability of providing Smoking Room. Please keep it that way. Thank you

Dear Novijanto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, latest in 2020. Sincerely, Mövenpick Hotel Team
Customer review rating 4.5/5

David G. 14/12/2019 Confirmed reviews ALL

Our second visit - and will look forward to our next visit. Junior suite was excellent - spacious and comfortable. Complimentary mini-bar was appreciated. Haven't yet eaten in the restaurant but will try to do so next visit.

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Merry Christmas and a happy new year! Sincerely, Yours Mövenpick Hotel Frankfurt City
Customer review rating 4.5/5

Maaike J. 09/12/2019 Confirmed reviews ALL

The reservation staff was very friendly ! Thank you for the great stay and upgrade !

Dear Maaike Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thanks for sharing your experience with us. We wish you a merry christmas and a happy new year! Sincerely, Yours Mövenpick Hotel Frankfurt City
Customer review rating 3.0/5

Anonymous 27/11/2019 Confirmed reviews ALL

Too long restaurante wait. And reception to check-out and get a receipt took long

Customer review rating 4.5/5

Davide A. 25/11/2019 Confirmed reviews ALL

Please do note that our meeting had to be posponed 15mins due to rerouting of our place: we were given Luzern room, we went there (asking at the desk for permission to go) and video correctly showed our logo on the room panel BUT door was locked. Back to the concierge we have been told to move 7th floor, where no HDMI was available into Uri room. The lady in charge supplied finally the adapter and meeting succesfully started. Please do note that on arrival (late evening) the concierge at the desk was exceptional (japenese or chinese guy) - he is outstanding and definitely a valuable asset to your hotel! Best Regards Davide A.

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