Mövenpick Hotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.0/5 82 reviews

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Description

Hotel extras

  • 12 meeting and conference rooms with natural light

  • 5-minute walk to the Frankfurt Exhibition Center

  • Panoramic roof terrace, Mövenpick restaurant and bar with outdoor area

  • 288 modern rooms

  • 130 m² gym on the 8th floor (free of charge)

Our accommodation(s)

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Hotel location

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Germany

GPS:50.10984, 8.65103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOVENPICK RESTAURANT

Enjoy a wide range of regional cuisine, Swiss specialties and international dishes. Our team welcomes you in a modern and stylish ambience. Our show kitchen offers a look behind the scenes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  82 reviews

TripAdvisor Rating  4.3/5  1,444 reviews

Customer review rating 4.5/5

Franck G. Business - Confirmed reviews ALL

As usual,a good stay. Excellent balance price/service/comfort

The smokers weren’t accepted

TripAdvisor rating 2.0/5

VICTORIA K TripAdvisor review

Although as a hotel it was really nice it lacked something really important . Any space for smokers . I understand the policy of no smoking inside the room and inside spaces in general but they should at least have a balcony or the windows should open fully in order to be able to smoke . It is unreal to be forced to go down and outside the hotel in such weather conditions especially . Someone who smokes constantly cannot enjoy the stay cause something that is a part of their everyday routine is not acceptable at all. Something like that in Europe shouldn’t have been a problem . Really disappointing honestly cause you feel like you’re being judged for your own choices . Such a shame for a good hotel in general

Customer review rating 3.0/5

Joni L. Families - Confirmed reviews ALL

Location was ok. Close to train station, tourist attractions but the staff not friendly, hotel vibes was cold. No music no greetings no smile.

nice clean hotel with very friendly staff

TripAdvisor rating 5.0/5

brw4444 TripAdvisor review

Lovely couple of days in Frankfurt with my daughter, thank you to especially Alejandra for the welcome and the rest of the team for looking after us . . . please get the lifts mended . . . other than that it's a good place to stay, it's opposite a Galleria for shopping and food, 15-20 minute walk to the train station, 30 mins or so from the airport and a 15 euro taxi ride into the central area where the shops and Christmas markets are.

Dear Guest, Thank you so much for your detailed and positive feedback! We are delighted to hear that you and your daughter had a wonderful time with us in Frankfurt. We especially appreciate your kind words about Alejandra and our team; we will gladly pass them on. We take your comment about the elevators seriously and will address the issue. It's great that you enjoyed our hotel's location and its proximity to shops and restaurants. We look forward to welcoming you back again soon! Warm regards, Your Mövenpick Hotel

Hotel with great service!

TripAdvisor rating 5.0/5

msmotravels Business - TripAdvisor review

Nice hotel with good location. We had a great experience in this hotel. Our compliments to reception staff Jawad and Jacqueline. We have some problems with printing and emails. Both of them were very patient, professional and helpful. Truly top hospitality! 👍

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our hotel and that the location suited you. Your appreciation for Jawad and Jacqueline means a great deal to us. It's wonderful to know that they were able to assist you with the printing and email issues. Your praise motivates us to continue providing excellent service. We look forward to welcoming you back again soon! Sincerely, Your Mövenpick Hotel

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Other web-users rate our hotel

  • 289 reviews 8.9/10 Location
  • 365 reviews 5.8/10 Room
  • 284 reviews 5.8/10 Service
  • 199 reviews 8.3/10 Breakfast
  • 173 reviews 4.3/10 Cleanliness
  • 96 reviews 4/10 Value
  • 7 reviews 1.7/10 Wellness Area

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