Mövenpick Hotel Frankfurt City

Mövenpick Hotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.4/5 108 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • next to Frankfurt fairground

  • Panoramic roof terrace

  • 288 modern rooms and 12 meeting and conference rooms with daylight

  • Mövenpick Restaurant and Bar

ALLSAFE approved hotel

Hotel location

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Germany

GPS:50.10984, 8.65103

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOVENPICK RESTAURANT

Visit our restaurant Mövenpick. Our team welcomes you every day in a modern and stylish ambience. Enjoy our seasonally changing specialties and our unique breakfast offer.

Our accommodation(s)

In addition to our classic and sleep rooms, with special mattresses that can be adjusted Superior rooms and Junior Suites offer lots of extras. Ochre and Bordeaux colored room décor with fresh green accessories create a warm atmosphere. Special features, such as quotes from Johann Wolfgang von Goethe above the bed head and Zebrano wood furnishings as well as works by contemporary artists decorating the walls, add a unique character to our rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  108 reviews

TripAdvisor Rating  4.5/5  1,400 reviews

Rude front desk staff at Movenpick Frankfurt (7am 10/11/22)

TripAdvisor rating 1.0/5

clga777 Business - TripAdvisor review

Checked out on the morning of 10/11. Very rude front desk staff with no manners at all- threw my credit card and receipt on the table- they don’t even know how to say ‘thank you’ after a guest stays with them. First and last time with Movenpick Frankfurt.

Terrible hotel and terrible service

TripAdvisor rating 1.0/5

AbdelrahmanA971 Business - TripAdvisor review

It’s a terrible hotel , terrible service and bad value of money the only good thing worth mentioning is the good location Next to Messe and subway The reception desk and check in are rude and not professional , breakfast options and cleanliness are terrible in addition to the service every one staying in the hotel was complaining . The rooms aren’t clean as well especially the toilets. Besides all of that the hotel isn’t cheap never going to stay in this hotel again and not recommended.

Great stay

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

From check-in to service during stay, I can strongly recommend this hotel.

Good experience

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good service. Location was good. Breakfast was excellent.

Dear Richard M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DIon Maes General Manager Mövenpick Hotel Frankfurt City

Well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Overall nice hotel. We appreciated the upgrade to a suite level However: - breakfast below par - room cleaning needs strong improvement - outrageous parking price

Dear Kevin, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your negative comments have also been duly noted for immediate improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dion Maes General Manager Mövenpick Hotel Frankfurt City

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Other web-users rate our hotel

  • 150 reviews 8.6/10 Location
  • 207 reviews 7.3/10 Room
  • 184 reviews 7/10 Service
  • 10 reviews 6.6/10 WiFi
  • 134 reviews 8.4/10 Breakfast
  • 93 reviews 6.7/10 Cleanliness
  • 73 reviews 3.7/10 Value
  • 43 reviews 4.5/10 Food

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