Mövenpick Hotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.4/5 91 reviews

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Description

Hotel extras

  • 12 meeting and conference rooms with daylight

  • 5-minute walk to the Frankfurt Exhibition Center

  • Panoramic roof terrace, Mövenpick restaurant and bar with outdoor area

  • 288 modern rooms

  • 130 m² gym on the 8th floor (free of charge)

Our accommodation(s)

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Hotel location

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Germany

GPS:50.10984, 8.65103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MÖVENPICK RESTAURANT

Enjoy a wide range of regional cuisine, Swiss specialties and international dishes. Our team welcomes you in a modern and stylish ambience. Our show kitchen offers a look behind the scenes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  91 reviews

TripAdvisor Rating  4.5/5  1,421 reviews

Customer review rating 4.0/5

Christine H. Business - Confirmed reviews ALL

Service significantly improved compared to last stay. Whilst in 2022 several issues were not resolved at all during our stay (non functioning television, rooms not cleaned properly, dirty laundry from previous guest still in room, etc.), we have noticed a significant improvement here. Staff were very friendly and helpful at all times. Especially the barkeeper was great and went the extra mile to make us feel welcome and see to our needs. Same applies to housekeeping. Only the gentleman at reception came across a bit rude at check-in, when they made several guests wait for 3pm in order to check-in (we came at 10 to 3), resulting in all of us having to line up then. This could have been handled more professionally, especially as everyone waiting was there for the exhibition and needed to go over to the fairgrounds to work, too. The gentleman in front of us was also rather upset about the treatment received. However, the lady at check-out was very friendly and helpful. Therefore our overall experience was very good.

Great hotel at the great location.

TripAdvisor rating 4.0/5

xamok Business - TripAdvisor review

Great room, great location, great bartender, great front desk officer Alejandra. Some improvement required on breakfast as the food choices are very limited. Early check in and late check out are possible with Accor accont status. Hotel is quiet. Street is clean and not crowded. Only 3 mins walk to reach U bahn line.

Used the restaurant during the Fair

TripAdvisor rating 5.0/5

coconutugly Solo travel - TripAdvisor review

The Messe Fair had too many people and the restaurants all served the same food, and on a sunday at 15:00 i could NOT walk anymore nor face more people., so i walked across the road and ate at the quiet restaurant. Lovely. I ordered a caesar salad, coke and coffee and enjoyed the sunny street view….. in PEACE. Nothing irritated me …. The salad was HUGE btw, and very tasty. I only wish there was availability during the creativeworld fair, i would stay here as it is literally across the road from the MESSE ENTRANCE. Also a taxi stand right outside

Dear Coconutugly, thank you very much for thanking the time to share us your pleasant experience during your recent stay in our restaurant. I am most delighted to learn that you were impressed with our services and facilities. Being in the service industry, we believe in providing our guests the best service and attention, and nothing makes us happier than a confirmation of our guest’s satisfaction. Hoping to welcome you again. Detlef Winter General Manager Mövenpick Frankfurt City

Good stsy

Customer review rating 4.5/5

Melanie A. Business - Confirmed reviews ALL

Easy checkin, helpful staff, very convenient.

Dear Mrs. A. We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Detlef Winter General Manager

Very well located, good service and comfy room

Customer review rating 4.5/5

Jeanlouis Families - Confirmed reviews ALL

You cannot beat the location: 5 minutes walk to metro or to tramway, both going directly and speedily to city centre. You can buy a 5 people unlimited day ticket for EURO 12.50 only. Also in front of a nice mall. Quiet and clean district. Nice modern hotel, large rooms, comfy bed, great internet. Bathroom is a bit outdated, but nothing to complain. The heating is effective, not too hot or cold. Super friendly staff at reception and room cleaning. Parking on premises is expensive, but you can park at the MotelOne down the road for EURO 16 per day, ask at reception, payable in advance. This solution is only for leaving the car during your whole stay. So in total a very good experience considering the price paid on Accor platform.

Dear Jean-Louis V., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you a Happy New Year. Sincerely, Detlef Winter General Manager

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Other web-users rate our hotel

  • 456 reviews 8.4/10 Location
  • 576 reviews 6.6/10 Room
  • 482 reviews 6.6/10 Service
  • 16 reviews 8.8/10 WiFi
  • 366 reviews 8.1/10 Breakfast
  • 260 reviews 5.7/10 Cleanliness
  • 191 reviews 3.3/10 Value
  • 59 reviews 6.7/10 Bar

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