Mövenpick Hotel Frankfurt City

Mövenpick Hotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.3/5 149 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • next to Frankfurt fairground

  • Panoramic roof terrace

  • 288 modern rooms and 12 meeting and conference rooms with daylight

  • Mövenpick Restaurant and Bar

ALLSAFE approved hotel

Hotel location

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Germany

Telephone +49 69 7880750

Fax +49 69 788075888
  • By plane

    FRANKFURT INTL At 11km / 6 miles

GPS:50.10984, 8.65103

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOVENPICK RESTAURANT

Visit our restaurant Mövenpick. Our team welcomes you every day in a modern and stylish ambience. Enjoy our seasonally changing specialties and our unique breakfast offer.

Our accommodation(s)

In addition to our classic and sleep rooms, with special mattresses that can be adjusted Superior rooms and Junior Suites offer lots of extras. Ochre and Bordeaux colored room décor with fresh green accessories create a warm atmosphere. Special features, such as quotes from Johann Wolfgang von Goethe above the bed head and Zebrano wood furnishings as well as works by contemporary artists decorating the walls, add a unique character to our rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  149 reviews

TripAdvisor Rating  4.5/5  1,390 reviews

Customer review rating 4.0/5

Raymond Solo - Confirmed reviews ALL

I KNOW THE MOVENPICK BRAND. NICE HOTEL, A LITTLE DISTANCE FROM THE CENTRE CITY

Dear Raymond T., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Dion Maes General Manager Mövenpick Hotel Frankfurt City

well located, good stay but problems at checking out

Customer review rating 3.5/5

Igor T. Business - Confirmed reviews ALL

Everything worked just fine, except for check-out that the person at the reception made a mass and charged three times the group breakfast I hired. I tried to explain it for 15 minutes, and then I gave up because I had a flight to take.

Dear Igor T., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards from all of us, Dion Maes General Manager Mövenpick Hotel Frankfurt City

Nice stay

Customer review rating 4.0/5

P. Couples - Confirmed reviews ALL

Hotel was nice, we stayed 2 night everything was nice besides the 2nd day at breakfast where the breakfast room was a bit too crowded despite areas of the restaurant being completey empty. It would have been appreciated if every guest were spread in the space rather than being gathered in one spot. Staff at breakfast seemed also under staffed.

Dear Vaxelaire P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dion Maes General Manager Mövenpick Hotel Frankfurt City

Customer review rating 2.0/5

Awaz Couples - Confirmed reviews ALL

Broken bathroom no housekeeping, not good pillows

Dear Aziz W., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dion MAes General Manager Mövenpick Hotel Frankfurt City

Excellent stay.

Customer review rating 5.0/5

Jeldon S. Couples - Confirmed reviews ALL

Very satisfied with the hotel and all its staff. Great location, large rooms and wonderful staff. I leave here my thanks to Ms. Bianca and Ms. H. YI for their cordiality and sympathy throughout our stay.

Dear Jeldon L., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dion Maes General Manager Mövenpick Hotel Frankfurt City

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