Mercure Xi'an Downtown

TripAdvisor rating 3.5/5 17 reviews

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No 8 Xixin Street, Xincheng District, 710000 XI AN, China

Description

Our accommodation(s)

Hotel location

Mercure Xi'an Downtown

No 8 Xixin Street, Xincheng District
710000 XI AN
China

GPS:34.2641958975, 108.9515562641

Telephone
Fax +86 29 8962 8666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BEAUTY OF PARIS

Located on 1F, the all day dining restaurant blends eastern and western cuisine. It provides guests with a delicious and healthy breakfast. It also serves lunch, dinner and an exclusive customized buffet.

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Our guest reviews

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TripAdvisor Rating  3.5/5  17 reviews

Avoid

TripAdvisor rating 1.0/5

181allap Friends getaway - TripAdvisor review

I suppose it used to be a smoking hotel, which just recently changed. Everywhere smells of tobacco which they try to cover with some sort of perfume that makes the situation worse. The rooms have very low feeling so even not being the tallest person in the world I started to feel claustrophobic.

Great staff

TripAdvisor rating 5.0/5

Pisn TripAdvisor review

Had some minor issues with check-in as the night staff was not able to find my booking. During the morning, the staff has been extremely helpful and friendly, helping us book a taxi to the airport, we would have missed our plane for sure otherwise!

Nice hotel but early morning noise for sensitive ears

TripAdvisor rating 4.0/5

Jean8Marc Families - TripAdvisor review

Nice and spatious family room. The rooms and furnitures are brand new. Very comfortable for family. 10-15min walking distance to tourist spots. The laundry room is very convenient. BUT the big issue: every day from 6am, you get music and time annoucement on loudspeaker from a nearby building every hour. My wife and kids were not bothered but It woke me up every day at 6am, 7am, 8am... Very annoying! I wouldn't recommend the hotel for sensitive ears like me.

The perfect hotel

TripAdvisor rating 5.0/5

SebastienHV Friends getaway - TripAdvisor review

If you want to come to Xi’an and have an awesome stay I would strongly recommend the Mercure Xian hotel. It’s brand new, very well designed, extremely clean and with a location very very central. At 5 min biking from bell tower and Muslim market. Breakfast is huge and you can even exercise in a gym with good machines and laundry for free. Room are with a good space and very modern (japanese wc,..) usb plug everywhere... and the price around 400 with breakfast very good. An ideal place to stay to visit Xi’an. People are warmly hosting and welcoming guest even if they don’t speak English they will do their best to satisfy you. Don’t hesitate!

we were delighted with this hotel

TripAdvisor rating 5.0/5

Andrew B Couples - TripAdvisor review

We are a couple who stayed here for 6 nights, from 2-8 November. We were delighted with the Mercure Xi'an Downtown, which is a lovely hotel. The room is excellent (especially the bathroom, separated from the basin area, and the smart toilet), the staff are helpful, the delivery robot is amazing, the free laundromat is excellent (with modern dryer and washing machines, washing powder, steam iron and ironing board), plus the hotel location is close to major places to visit. We were very pleased to stay here. The hotel is new, having opened in April 2019. We were given a complimentary upgrade to the privilege room. There are two areas where improvement is needed: (a) The level of English skills in the hotel is poor; only one staff person is confident in English, with all others resorting to translation machines (written or oral). This sometimes led to mis-translations and misunderstandings. (b) At breakfast, the pastries were always very dry. There are 7 Mercure hotels in Xi'an, and Apple maps and Bing or Google searches for this hotel usually identify other Mercure hotels instead. So be careful to book that it is this hotel you book, which is easily done on the Accor website. We strongly recommend this hotel. It is very nice, and very reasonably priced.

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Other web-users rate our hotel

  • 1,848 reviews 9.5/10 Location
  • 2,310 reviews 9.1/10 Room
  • 3,447 reviews 9.3/10 Service
  • 18 reviews 6.1/10 WiFi
  • 1,327 reviews 9.4/10 Cleanliness
  • 1,143 reviews 9.2/10 Breakfast
  • 1,083 reviews 8.5/10 Comfort
  • 999 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.