Mercure Xi'an Downtown 4 stars

TripAdvisor rating 3.8/5 21 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Xi'an Downtown

No 8 Xixin Street, Xincheng District
710000 XI AN
China

GPS:34.2641958975, 108.9515562641

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.8/5  21 reviews

Modern hotel with basic gym and free launderette

TripAdvisor rating 5.0/5

Palek Solo travel - TripAdvisor review

Rooms are very modern, spacious and well furnished. Large TV, automatic curtains, big bathroom. Gym is rather small, with dumbbells up to 25kg and flat bench. Few cardio machines and free launderette, if you needed refresh your clothes. You get some free soft drinks in the fridge.

Will recommend staying at Mercure Xian

TripAdvisor rating 4.0/5

ChanML Friends getaway - TripAdvisor review

Room was clean and neat. Breakfast was good with a wide variety of food choices. Reception service was friendly even thou not many of them spoke English. They tried their 'level best to help using Google translate to understand us who can't speak Mandarin. I want to call out Ms Wu Jun who made my stay memorable. She was always on hand to provide support. She was friendly, helpful and above all made me feel very comfortable with her. She even offered to get the staff to cut fruits for me which I bought from supermarket.

Avoid

TripAdvisor rating 1.0/5

181allap Friends getaway - TripAdvisor review

I suppose it used to be a smoking hotel, which just recently changed. Everywhere smells of tobacco which they try to cover with some sort of perfume that makes the situation worse. The rooms have very low feeling so even not being the tallest person in the world I started to feel claustrophobic.

Great staff

TripAdvisor rating 5.0/5

Pisn TripAdvisor review

Had some minor issues with check-in as the night staff was not able to find my booking. During the morning, the staff has been extremely helpful and friendly, helping us book a taxi to the airport, we would have missed our plane for sure otherwise!

Nice hotel but early morning noise for sensitive ears

TripAdvisor rating 4.0/5

Jean8Marc Families - TripAdvisor review

Nice and spatious family room. The rooms and furnitures are brand new. Very comfortable for family. 10-15min walking distance to tourist spots. The laundry room is very convenient. BUT the big issue: every day from 6am, you get music and time annoucement on loudspeaker from a nearby building every hour. My wife and kids were not bothered but It woke me up every day at 6am, 7am, 8am... Very annoying! I wouldn't recommend the hotel for sensitive ears like me.

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Other web-users rate our hotel

  • 720 reviews 9.6/10 Location
  • 915 reviews 9.1/10 Room
  • 1,296 reviews 9.3/10 Service
  • 7 reviews 7.1/10 WiFi
  • 401 reviews 9.1/10 Breakfast
  • 377 reviews 9.5/10 Vibe
  • 375 reviews 9.6/10 Cleanliness
  • 322 reviews 9.2/10 Amenities

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