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Sofitel Legend Peoples Grand Hotel Xian Hotel

Customer review rating 4.8/5 1,510 reviews
Sofitel Legend Peoples Grand Hotel Xian
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+ 26 Services
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Hotel extras

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • 24 hours Majordome service

  • Historical building with French and Sino Russian inspired décor

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • XIANYANG INTLPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycle
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Legend Peoples Grand Hotel Xian

319 Dong Xin Street
Shaanxi
710004
xian
china

Tel: +8602987928888

Fax: (+86)029/87928400

Contact email

Check-in from 14h00

Check out up to 12h00

  • XIAN GONG JIAO BUS COMPANY :   15;16;102;601; XINCHENG SQUARE

  • XIAN SUBWAY :   Line 1 & Line 2 BELL TOWER

  • By plane

    XIANYANG INTL At 45km / 27.96 miles - Shuttle paying

  • By train

    XIAN At 3km / 1.86 miles

GPS :34.265516, 108.958814

Our accommodations

44 luxurious rooms and 27 palatial suites, majordome service, Sofitel MyBed, pillow menu, coffee maker, unlimited WiFi, high technology and luxurious bathroom, walk-in shower, stand alone bath, mirror TV, LANVIN amenities, silk bathrobes and kimonos.

Accessible room

PREMIUM ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

GRAND PREMIUM ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 60m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 60m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

GRAND PRESTIGE SUITE, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 98m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

OPERA SUITE, 1 King Size Bed, Garden View

  • Max. number of persons: 3
  • Area: From 133m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

CHANG AN SUITE, 1 King Size Bed, Garden View with Balcony

  • Max. number of persons: 3
  • Area: From 183m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

DOLCE VITA

Type of cuisine: null

Legendary Venetian traveller Marco Polo would have appreciated Dolce Vita restaurant which serves authentic Italian fare for lunch and dinner. A wood-fired pizza oven, open kitchen and elegantly presented antipasti table are special features.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUIS XIII

Photo non contractuelle / Strictly non binding

In partnership with Remy Martin, Louis XIII serves rare Louis XIII Fortress Cognac and a number of other Special Editions. The cellar is stocked with a wide selection of premium liquors and Champagnes

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1953

Photo non contractuelle / Strictly non binding

Its comfortable residential feel makes 1953 Lobby Lounge a comfortable and elegant gathering place for cocktails or afternoon tea, Asian and Western favourites and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUIS XIII BAR

Photo non contractuelle / Strictly non binding

In partnership with Remy Martin, Louis XIII serves rare Louis XIII Fortress Cognac and a number of other Special Editions. Fine wines are available by the glass along with an extensive array of classic or innovative cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 5,200 m²

  • Maximum capacity: 1,409 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Sofitel Legend Peoples Grand Hotel Xian

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,510 reviews

tripadvisor

TripAdvisor Rating 5.0/5

419 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel but did not receive the appropriate accomodations as promised

Customer review rating 4.8/5

Mark S. Business - 29/01/2020 Confirmed reviews ALL

I booked through American Express Platinum Fine Hotels and Resorts. I was promised the amenities through the program, which I did receive in all other hotels on my China trip, however, even though the hotel was virtually empty, they did not provide me with a room upgrade, and instead tried to charge me double for a next category room. Also, the $100 food and beverage credit was not applied because they did not accept from the main bar, however, the restaurants in the hotel were never open for me to use the credit. Overall I am disappointed with the experience

Best Hotel in China

Customer review rating 4.8/5

Dr M. J. W. Solo - 22/01/2020 Confirmed reviews ALL

Very stylish hotel in excellent location. Excellent facilities and delicious food, very well managed with extremely efficient and genuinely friendly staff. Top marks especially to the Concierge team. Have stayed a number of times and will certainly return.

Best hotel in China

TripAdvisor rating 5.0/5

Martin Jeffrey W 21/01/2020 TripAdvisor review

I have been in and out of China since 1976, visiting all provinces including Tibet and have stayed at many fine hotels throughout the country. For many years my top choice was the Peace Hotel on Shanghai"s Bund. But since it opened The Peoples Grand Hotel has been my favourite hotel in China. Excellemy facilities, excellent location, a very stylish hotel very well managed with extremely efficient and very friendly staff.

One of the most beautiful hotels in the world

Customer review rating 4.8/5

Nicole V. Couples - 14/01/2020 Confirmed reviews ALL

What’s not to love about this hotel?? Our stay in Xi’an started a bit rocky on our end. Our train from Beijing was more than 2 hours late pulling into Xi’an. We had arranged for the hotel to pick us up. I thought there would be no way that the driver would still be at the station but he was! The check in staff was fantastic and immediately made us feel welcome. Speaking English wasn’t a problem at all! The room was elegant and we so appreciated the little touches, like coming back to tea and treats in the evening. The morning breakfast is unbelievable . Thank you for an unforgettable stay.

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you've enjoyed your recent stay with us. It has been our continuous efforts to strive for excellent hotel experience for our guests, and your kind and encouraging feedback motivates us greatly to do it even better, we are deeply appreciative of it. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely, Sam Gu Resident Manager

Very good serviced and nice food

Customer review rating 4.8/5

K. Families - 12/01/2020 Confirmed reviews ALL

highly recommended. if come to Xian again will go back

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you've enjoyed your recent stay with us. It has been our continuous efforts all along to strive for excellent guest experience, and your recognition motivates us greatly to do it even better, thank you. Once again, thank you for providing us with the gift of feedback, and we look forward to welcoming you again in the near future. Sincerely, Sam Gu Resident Manager

Amazing hotel with fantastic service

Customer review rating 4.8/5

Abhi A. Families - 10/01/2020 Confirmed reviews ALL

The stay was great. The breakfast at the restaurant as well as the rooms were fantastic. They communicated well and got us everything we needed.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your satisfaction and recognition motivate us greatly to do it even better, thank you. Once again, thank you for providing us with the gift of feedback, we look forward to welcoming you again in the near future. Sincerely, Sam Gu Resident Manager

Great Xi'an experience at Sofitel

Customer review rating 4.8/5

Louis T. Families - 06/01/2020 Confirmed reviews ALL

Excellent location in the heart of Xi'an--walking distance to the city walls. Stunning French decorations. I love the styles columns in hallways and the marbled bathrooms. Service is superb--the staff is clearly very well trained.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to hotel service, motivates us greatly to do it even better, and we are deeply appreciative of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Gu Resident Manager

Excellent

Customer review rating 4.8/5

Steven K. Families - 05/01/2020 Confirmed reviews ALL

Súper friendly and professional staff. Hotel facilities outstanding. Excellent food choices both local Chinese and western.

Dear Mr. k., Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your satisfaction and recognition motivate us greatly to do it even better, thank you. Once again, thank you for providing us with the gift of feedback, and we look forward to welcoming you again in the near future. Sincerely, Sam Gu Resident Manager

Lovely hotel with excellent staff service especially Concierge

Customer review rating 4.8/5

Dorothy W. Families - 01/01/2020 Confirmed reviews ALL

Great room, well appointed, service excellent, good location.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to hotel service, gives us great motivation to do it even better, and we are deeply appreciative of it. Thank you again for sharing your experience, and we look forward to welcoming you again in the near futurel Sincerely, Sam Gu Resident Manager

excellence

Customer review rating 4.8/5

Tracy Y. Solo - 01/01/2020 Confirmed reviews ALL

All very good, the room, Sofitel signature bad, mini bar, food etc... a good location and easy to go everywhere. especially thanks to Ms. Julia Zhang (Director of rooms), she help me out a lot, as I had a cough. she make to have a pear tea for me which was wonderful and warm help. Big thanks to Ms. Julia Zhang wonderful hotel, will stay again when next trip to Xian

Dear Mrs. Y., We very much appreciate your comments regarding your recent stay at the Sofitel Legend Peoples Grand Hotel Xian. We sincerely wish that you have been completely recovered. It has been our continuous efforts all along to strive for excellent hotel experience for our guests, and your kind feedback gives us great motivation to do it even better. I've shared your encouraging feedback with the whole team, especially with Julia. Thank you. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Sincerely, Sam Gu Resident Manager

Gracious staff made our stay memorable!

Customer review rating 4.8/5

Larry Z. Couples - 18/12/2019 Confirmed reviews ALL

You have one of the finest hotels in the world. Happy hour was a generous evening delight

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you've enjoyed your recent stay with us. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Gu Resident Manager

Good hotel, but eat out.

Customer review rating 4.8/5

Lottes Families - 15/12/2019 Confirmed reviews ALL

Great room. Friendly staff although their English is a bit lacking. Ate one night at the japanese restaurant on the grounds, where the service really leaves room for improvement. It took 45 minutes from the time we ordered our sushi before we were offer tempura because of the long wait. We ate the tempura and waited another 20 minutes before one large plate of sushi arrived - only we had ordered two large plates. At this point it was 9.20 pm and we were starving. We did not have the patience to wait for another to be produced, so we ended up leaving the restaurant slightly hungry. At the prices they charge, they should do better. (we were offered a 20 % discount on the sushi, but would have preferred to get the food we ordered)

Dear LotteS, Thank you for choosing Sofitel Legend People's Grand Hotel Xian and providing us with the gift of feedback. We are very sorry for the dining experience in KOI restaurant and please allow me to express my sincerest apology for it. Thank you for pointing out our areas for improvement, I immediately shared your comments with the outlet manager and hotel management team, please be rest assured that our efforts in striving for excellent guest experience never stop. We have been continuously conducting English training for our FO team and F&B team in batches, and we will continue and enhance our efforts in that aspect as well. Once again, thank you for your comments, and it is our sincerest hope that we would have the opportunity to better serve you again in the future. Sincerely, Ivy Wang Guest Experience Manager
Customer review rating 4.8/5

Yongmei W. Families - 09/12/2019 Confirmed reviews ALL

Little but disappointed

Dear Mrs. W., Thank you for taking the time to tell us about your recent stay experience at Sofitel Legend Peoples Grand Hotel Xian. I am very sorry to know that your experience did not meet your expectations; please allow me to express my sincerest apologies. We pay high attention to your comment, and would appreciate very much if we could get some more detailed feedback, this would be very important for our continuous improvement. Once again, thank you for providing us with the gift of feedback. Our efforts in striving for excellent guest experience never stop, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Gu Resident Manager

Outstanding

Customer review rating 4.8/5

Anonymous Families - 08/12/2019 Confirmed reviews ALL

Fantastic welcome on arrival, efficient check-in and the welcome drink was unexpected but a very nice touch, thank you. Quality of hotel and friendly, helpful staff was excellent. Happy hour is a good service to provide. The rooms are sensational, well done.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially to hotel service, motivates us greatly to do it even better, and we are truly appreciative of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivy Wang Guest Experience Manager

Fantastic stay, great staff and lovely room

Customer review rating 4.8/5

Steve B. Couples - 03/12/2019 Confirmed reviews ALL

Really enjoyed the experience, special thanks to the staff for helping celebrate my wife's birthday with a surprise cake and balloons in the room!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you and Mrs. B. have enjoyed your recent stay with us, and thank you for making us part of the memory for this year's birthday. Your recognition motivates us greatly to do it even better, thank you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivy Wang Guest Experience Manager

Exceptional

Customer review rating 4.8/5

David J. Business - 01/12/2019 Confirmed reviews ALL

Food at the Chinese restaurant was spectacular, restaurant and hotel staff was exemplary.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It is always a pleasure to receive positive feedback. I have shared your comments with hotel management team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivy Wang Guest Experience Manager

The Hotel and Service was amazing!

Customer review rating 4.8/5

Jared S. Families - 25/11/2019 Confirmed reviews ALL

We had a wonderful stay and the service was so amazing. Everything was flawless.

Dear Jared, We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. We are very glad to know that you've enjoyed your recent stay with us. Your recognition, especially to hotel service, motivates us greatly to do it even better, thank you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivy Wang Guest Experience Manager

Excellent experience

Customer review rating 4.8/5

Michel F. Couples - 25/11/2019 Confirmed reviews ALL

Very helpful staff who used all endeavors to make us feel comfortable and at home. Enjoyed a wonderful massage, a great tour guide an car to visit the Terra-cotta army and the food was great. Overall an effortless enjoyable experience

Dear Michel, We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you find your recent stay an enjoyable one. Your recognition motivates us greatly to do it even better, and we are deeply appreciative of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivy Wang Guest Experience Manager

Great rooms, F&B not so good

Customer review rating 4.8/5

Raymond L. Couples - 21/11/2019 Confirmed reviews ALL

We tried your Japanese and Chinese restaurants - we found them rather disappointing. The cappuccino in your bar also needs to be improved. Aside from them, everything was great.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. We are very sorry to know that the dining experience and cappuccino didn't meet your expectation, and please allow me to express my sincere apology for it. We pay high attention to your feedback, and are wondering if it would be possible for us to get some more detailed comments? Is the disappointment brought by the food, the service, or the restaurant atmosphere etc? Your further comments will be important for our continuous improvement. Thank you again for sharing your experience. Our efforts in striving for excellent hotel experience for our guests never stop, and we look forward to having the opportunity to welcome you again in the future.. Sincerely, Andre Erasmus General Manager

The hotel was beautiful and the service excellent. The electrical converters were very difficult to use however for the US equipment.

Customer review rating 4.8/5

Carol O. Families - 19/11/2019 Confirmed reviews ALL

The happy hour food was great and well needed after a long day of touring. :)

Dear Mrs. O., We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It gives us great pleasure to know that you find your recent stay an enjoyable one. Your recognition, especially to service and food, motivates us greatly to do it even better, thank you. At the same time, we are sorry to hear that the electrical cnverter didn't meet your expectation, and apologize for any inconvenience caused. We will look into that immediately. Thank you again for sharing your experience, and we look forward to having the opportunity to welcome you again in the future. Sincerely, Andre Erasmus General Manager
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