Sofitel Legend Peoples Grand Hotel Xian

Customer review rating (ALL Rating) 4.9/5 54 reviews

Sofitel Legend Peoples Grand Hotel Xian - Image 1
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Description

Hotel extras

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • 24 hours Majordome service

  • Historical building with French and Sino Russian inspired décor

Our accommodation(s)

Hotel location

Sofitel Legend Peoples Grand Hotel Xian

319 Dong Xin Street, Shaanxi
710004 XIAN
China

GPS:34.265516, 108.958814

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DOLCE VITA

Legendary Venetian traveller Marco Polo would have appreciated Dolce Vita restaurant which serves authentic Italian fare for lunch and dinner. A wood-fired pizza oven, open kitchen and elegantly presented antipasti table are special features.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  54 reviews

TripAdvisor Rating  5.0/5  826 reviews

Customer review rating 5.0/5

Ann Couples - Confirmed reviews ALL

Great service!

Dear Ann, Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially to service, gives us great motivation and we are deeply appreciative for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Sincerely, Sam Gu Resident Manager

A comfortable stay in a great hotel!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The staff were pleasant and helpful and the Chinese restaurant was excellent. The only adverse point was that we were not told where to find breakfast. But we managed, breakfast was excellent and overall it was an excellent stay.

Dear Mr. B., Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us in general, we sincerely thank you for your recognition and motivation. At the same time, please accept my sincerest apology for the defect, and thank you for pointing it out for our continuous improvement. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Sincerely, Sam Gu Resident Manager

Wonderful experience

Customer review rating 5.0/5

Hj Business - Confirmed reviews ALL

The hospitality and service were unsurpassed

Dear HJ, We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It is our tireless pursuit to make guests feel welcome and heart-warming. We are deeply encouraged by your recognition and sincerely appreciative for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Wish you a healthy, happy and fruitful 2024. Sincerely, Vlad Burazor General Manager

Historic hotel with really wonderful butlers & staff

TripAdvisor rating 5.0/5

Yiling T TripAdvisor review

A beautiful historic hotel with interesting architecture. Peter, the manager at the in house Italian restaurant was attentive and helpful at breakfast and with our wine selections. The service was top notch, and most of the butlers are fluent in English. The butlers are always on call to attend to our every request. We also really enjoyed the daily happy hour - a good way to unwind after a busy day of sightseeing. Our son suffered from a bout of food poisoning from the HSR meal and threw up all over the couch in the suite's living room. The butlers and housekeeping swooped in to replace the soiled cushions and towels. Our butler even rushed out to purchase isotonic drinks to help our son replenish his electrolytes. All the staff members we encountered never failed to enquire after our son for the rest of our stay. We are so very grateful for their help during his illness!

Dear bunny252, I wish your son has been recovered. Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It is our tireless pursuit to make guests feel heart-warming. We are deeply motivated by your recognition and thank you very much for it. We will keep up our dedication and efforts, and we look forward to welcoming you and your family again in the future. Yours sincerely, Vlad Burazor General Manager

A magnificent hotel

Customer review rating 5.0/5

Daria Couples - Confirmed reviews ALL

The hotel is wonderful, the room is wonderful, the breakfasts are at the highest level, the staff is highly qualified.

Dear Daria, We very much appreciate your comments regarding your stay at the Sofitel Legend Peoples Grand Hotel Xian. It is our tireless pursuit to make guests feel welcome and heart-warming. I've shared your motivating comments with the whole team, especially with Farsave who checked you in and escorted you to the room. Thank you very much for your encouragement. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Sincerely, Vlad Burazor General Manager

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Other web-users rate our hotel

  • 250 reviews 9.3/10 Location
  • 377 reviews 8.8/10 Room
  • 717 reviews 9.6/10 Service
  • 281 reviews 9.3/10 Vibe
  • 186 reviews 8.1/10 Breakfast
  • 174 reviews 8.6/10 Food
  • 147 reviews 8.4/10 Amenities
  • 129 reviews 8.5/10 Comfort

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