Sofitel Xian on Renmin Square 5 stars

Customer review rating (ALL Rating) 5.0/5 332 reviews

Sofitel Xian on Renmin Square - Image 1
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Description

Hotel extras

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • Enjoy a show at our very own theatre

  • 21 function rooms and a grand theater with 1463 seats

  • 447 available parking space

Our accommodation(s)

Hotel location

Sofitel Xian on Renmin Square

319 Dong Xin Street, Shaanxi
710004 Xi'an
China

GPS:34.26509, 108.9578

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  332 reviews

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

Loved our stay. Room was excellent bed very comfortable. Staff were friendly and helpful. Special mention to Jay and the concierge team who organised airport pick ups and tours for us making it a special experience in Xian

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and for taking the time to share your experience with us. It gives us great pleasure to know that you're satisfied with your recent stay. I've shared your motivating comments with the whole team, especially with Jay and the concierge team. We are deeply encouraged and please accept our heartfelt appreciation. We will keep up our dedication and efforts, look forward to welcoming you again in the future. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

Zhi D. C. Business - Confirmed reviews ALL

This very good hotel gave me the best experience.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 4.5/5

Wei C. K. Couples - Confirmed reviews ALL

Hotel staff were friendly and room is great

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay. Your recognition, especially regarding the team, gives us great motivation and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 5.0/5

Mark-edward M. Couples - Confirmed reviews ALL

We came mainly to visit the terracotta warriors museum which was a terrific experience. In addition, we found the city to be extremely interesting and beautiful in places. We enjoyed walking around the city wall in particular.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 3.5/5

Sharon-kim-lee K. Families - Confirmed reviews ALL

Good location and the square is nice to walk about.

Dear Guest, Thank you for choosing to stay at Sofitel Xi'an on Renmin Square and for taking the time to share your invaluable feedback. On our journey of continuous improvement, guest satisfaction is what motivates us to keep moving forward, while constructive feedback like yours helps us grow. I have carefully reviewed your comments and sincerely appreciate your recognition and encouragement. Please also accept my genuine apologies for the aspects that fell short of your expectations. Please be assured that we will persist in our efforts and remain unwavering in our commitment to excellence. We look forward to having the opportunity to welcome you back in the future. Wishing you all the best. Yours sincerely, Sam Gu General Manager

Other web-users rate our hotel

  • 616 reviews 9.3/10 Location
  • 749 reviews 8.2/10 Room
  • 1,078 reviews 9.4/10 Service
  • 11 reviews 1.9/10 WiFi
  • 383 reviews 9.2/10 Breakfast
  • 360 reviews 8.8/10 Comfort
  • 259 reviews 8.6/10 Cleanliness
  • 132 reviews 7.9/10 Food

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