Sofitel Xian on Renmin Square 5 stars

Customer review rating (ALL Rating) 4.9/5 64 reviews

Sofitel Xian on Renmin Square - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • Enjoy a show at our very own theatre

  • 21 function rooms and a grand theater with 1463 seats

  • 600 available parking space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Sofitel Xian on Renmin Square

319 Dong Xin Street, Shaanxi
710004 XIAN
China

GPS:34.26509, 108.9578

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  64 reviews

TripAdvisor Rating  4.5/5  3,611 reviews

Certificate of excellence 2022

Pleasant stay

Customer review rating 4.5/5

Ping Families - Confirmed reviews ALL

Staff are friendly and attentive. Will stay again.

Dear Ping, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to kwow that you've enjoyed your recent stay with us. Your recognition, especially to service, gives us great encouragement and we are deeply appreciative for that. Our dedication and efforts will never stop, and we look forward to welcoming you again in the near future. Sincerely, Vlad Burazor General Manager

Slightly tired business hotel with great staff and nice restaurants

TripAdvisor rating 4.0/5

James G Families - TripAdvisor review

Business hotel on the eastern side of central Xi’an, set in a little enclave of smart conference hotels. We stayed in club rooms on the third floor. These were spacious and well equipped, but rather tired in decor and slightly old-fashioned. Served us perfectly well, but had no views and slightly low ceilings. It felt like this part of the hotel had needed some redecoration for a number of years. The common areas are rather smarter, in a four-star business hotel style. A reasonable pool and gym. Japanese restaurant which serves really pretty good Japanese food and has friendly and professional staff. The highlight for us was the Azur western-style restaurant: see our separate review. The best thing about this hotel is the staff: thoroughly professional, very helpful and friendly. a really nice team. If you can score, a good price at this hotel, then go for it. It’s not a bad place to stay.

Dear James, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with hotel service and dining experinece. Thank you very much for your recognition and motivation. At the same time, I also pay high attention to your comments on room, and please be rest assured that our efforts will never stop. Once again, thank you for your review. We will keep up our dedication, and look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Excellent service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is very good, especially ventilated, Arranged it for me on the tenth floor, The service on the administrative floor is also particularly good, and the waiter is very concerned about details,Proactive enthusiasm, The environment is also very comfortable, The hotel brought me the welcome fruit, Overall, it's great!

Dear Ms. S., Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition gives us great motivation and we are deeply grateful for that. Our dedication and efforts will never stop, and we look forward to welcoming you again in the near future. Sincerely, Vlad Burazor General Manager

beyond expectation

Customer review rating 5.0/5

Benny Solo - Confirmed reviews ALL

good location, perfect service, good decoration.

Dear Benny, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is always a pleasure to receive positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again in the near future. Sincerely, Sam Gu Resident Manager

well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

good location and traditionally nice service. Unfortunately the executive floor was closed. I reserved the executive floor... Better to notify guests the closedown of the executive floor so people can plan for that.

Dear Mr. Zhang, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is our continuous efforts to strive for making guests feel welcome and warm-hearted. It gives us great pleasure to know that you are satisfied with hotel service and thank you very much for your encouragement. At the same time, please accept my sincere apology for any inconvenience caused by the temporary closure of Executive Lounge. Thank you again for sharing your experience, and we look forward to having the opportuniy to serve you again in the future.. Sincerely, Sam Gu Resident Manager

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Other web-users rate our hotel

  • 272 reviews 9.3/10 Location
  • 327 reviews 8.2/10 Room
  • 533 reviews 9.5/10 Service
  • 140 reviews 8.6/10 Breakfast
  • 134 reviews 9/10 Cleanliness
  • 25 reviews 9.2/10 Pool

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