Grand Mercure Xian Renmin Square

Customer review rating (ALL Rating) 4.6/5 29 reviews

Grand Mercure Xian Renmin Square - Image 1
Grand Mercure Xian Renmin Square - Image 2
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Description

ALLSAFE approved hotel

Hotel extras

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • enjoy 600 pax show in our own grand theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Grand Mercure Xian Renmin Square

319 Dongxin Street, Shaanxi Province
710004 XIAN
China

GPS:34.26627, 108.958068

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

57 Cafe

Non contractual photo

57 Cafe is offering Chinese and Western breakfast buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  29 reviews

TripAdvisor Rating  4.0/5  1,304 reviews

Nice location and luxury facilities

TripAdvisor rating 4.0/5

Nick K TripAdvisor review

The hotel definitely has a 1950s luxury vibe, it's a part of a large Renmin Square hotel complex that share some facilities (notably a great swimming pool in the next building). The location is great, walking distance to the city centre and like 7 min from metro. The hotel made a mistake in a my booking and upgraded me to a suite as a result (which was nice but that room was not ready so I had to wait). The suite was nice, with a comfortable bed and pretty much twice everything I needed. Also two wifis - only the Renmin one worked, the hotel one recommended by reception did not work at all. The room had like 20 switches next to the bed, I picked the 'Night' one - bad surprise, it also switches off the bedside socket so I woke up to a discharged phone.

Old style grand hotel in a quiet area.

TripAdvisor rating 4.0/5

justi p TripAdvisor review

This hotel is located away from noisy roads but within a short drive /cycle to the city walls, a great food market, bell tower etc. it is an hour by taxi to Terracotta Army Museum and the reception is very helpful with arranging taxi that can take you there and back. My room had and amazing bathroom and very comfortable bed. Wifi like elsewhere in China doesn't give you access to western search engine websites, emails, news websites. There was one western tv channel. The garden and area outside of the hotel is a little dark and depopulated but I wasn't looking for a vibrant city life, so I didn't mind. I appreciated it as I could sleep better when it was so quiet. The hotel is a little outdated but everything was clean and functioning very well.

Dear justip, Thank you for choosing Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. We are deeply motivated by your recognition and greatly appreciative for that. Our dedication and efforts will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Vlad Burazor General Manager

Fantastic invironment

TripAdvisor rating 5.0/5

Y1040APrenes TripAdvisor review

Fantastic place to be. In the middle of a noicy city lies this hotel in a silent area. We got a warm welcome at the reception (kathy) and concierge. Special thanks to the staff of the business center, whereof anna meng, who served us well in rebooking our travelplan

Dear Guest, Thank you for choosing Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your motivating comments with the whole team, especially with Kathy and Anna. We all feel very encouraged, and thank you. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Vlad Burazor General Manager

Trip to Xi'an

TripAdvisor rating 5.0/5

alexeykH7806LL Families - TripAdvisor review

We’d like to express our gratitude to the Grand Mercury for the excellent service that they provided during our 3-day stay in the hotel! The staff were considerate and helpful, ready to satisfy our wishes and sort things out. The room was spotlessly clean, and the meals - delicious! Thanks for making us feel welcome in Xi’an!

Dear Guest, Thank you for choosing Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. We are deeply encouraged by your motivating recognition and thank you. We will keep up our efforts and look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Resident Manager

Extremely old and no wifi in the room

TripAdvisor rating 1.0/5

federicoz799 Business - TripAdvisor review

Is not the first time I go that hotel, just for business my company sent me there for 8 times per year. Is always the same, old structure, dirty kettles, dirty bathrooms, used bath amenities..... The worst is the wifi. If I am on a business trip I need a stable internet connection and regrettably they don't give a.... About that. They simple reply is "you can come to the lobby to use wifi" 😂 Is incredible the way how they run hotel business.

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Other web-users rate our hotel

  • 132 reviews 9.4/10 Location
  • 150 reviews 7.8/10 Room
  • 222 reviews 8.9/10 Service
  • 147 reviews 7.3/10 Vibe
  • 73 reviews 8.7/10 Comfort
  • 59 reviews 8.4/10 Breakfast
  • 44 reviews 9.7/10 Cleanliness

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