Grand Mercure Xian Renmin Square

Customer review rating 4.6/5 1,040 reviews


ALLSAFE approved hotel

Grand Mercure Xian Renmin Square
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Room 1

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Hotel extras

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • enjoy 600 pax show in our own grand theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Babysitting on requestPaying
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Business center with support staff
Information message

Hotel location

Grand Mercure Xian Renmin Square

319 Dongxin Street
Shaanxi Province

Tel: +862987928888

Fax: (+86)29/87928999

Check-in from 14h00

Check out up to 12h00

  • By plane

    Xianyang Intl At 20km / 12.43 miles

GPS :34.26627, 108.958068

Our accommodation(s)

Choose from a 21sqm Classic Room with shower, bathtub or 31 sqm Superior Room with a separate shower and bathtub The 60sqm deluxe Suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub. The 80sqm Executive suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub.

Standard 1 queen bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Superior Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Superior Room, 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

57 Cafe

Type of cuisine: Other cooking style

57 Cafe is offering Chinese and Western breakfast buffet

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Grand Mercure Xian Renmin Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,040 reviews


TripAdvisor Rating 4.0/5

1,208 reviews

Good location plus excellent service

Customer review rating 4.6/5

Zijun L. Solo - 11/09/2020 Confirmed reviews ALL

The reception named Miss L. was very professional and considerate in Grand Mercure.and the room was spacious and quiet.highly recommend

Fabulous stay

Customer review rating 4.6/5

Cindy Families - 02/02/2020 Confirmed reviews ALL

We stayed two nights at Grand Mercure. Truely a 5 star hotel. Spacious suit reflects sino Russian style. Lovely in every respect. Centrally located, within walking distance of city centre. It's a good base for exploring Xi'an. Hotel conceirge organised a taxi to take us to see terracotta warriors. We liked the service and used the same taxi again on the following to the airport. Great!

Service from the staff was amazing L

Customer review rating 4.6/5

Patrick L. Solo - 25/12/2019 Confirmed reviews ALL

I was given a upgrade that I didn’t ask for and the room they gave me was fantastic. The staff and everyone were amazing

Good hotel that needs to be upgraded anyway

TripAdvisor rating 4.0/5

Teoh S Family - 21/12/2019 TripAdvisor review

It is one of the three hotels in that site. Dim signboard lighting made it kind of vague to identify the hotels . Reception service was good though the staffs' English proficiency could still he improved.

Dear Teoh S, Thank you for providing us with the gift of feedback. We are very sorry that the recent stay didn't meet your expectation, please allow me to express my sincere apologies for it. We have been conducting English training for our FO team and F&B team for several batches, and we will continue and enhance our efforts in it. I've also shared your comment on the signboard lighting with hotel management. Our efforts in striving for excellent guest experience never stop, and we look forward to having the opportunity to better serve you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

Very nice atmosphere, very good location

Customer review rating 4.6/5

Ks Solo - 16/12/2019 Confirmed reviews ALL

This hotel is located in historic Square with vast gardens and heritage buildings. I went from Wulukou subway station about 15-20 min walk. My room was upgraded from Mercure hotel and so I could stay there by very reasonable price. Because my departure is too early to eat breakfast, I want to try it on the next stay.

Old classical hotel

Customer review rating 4.6/5

Isaac Business - 11/11/2019 Confirmed reviews ALL

I'm there for 2 night the room is big the service is good

A Lovely Hotel

Customer review rating 4.6/5

Keith Friends - 27/10/2019 Confirmed reviews ALL

My friends and I enjoyed a very enjoyable stay at this lovely hotel. We were all given upgraded rooms upon check in, I believe on the basis of my accor hotel gold membership. We were able to use the facilities of both the Sofitel Legend and the Sofitel located on the same campus as the Grand Mercure. The location of the hotel is a little out of the centre - but it is walkable. All the staff were very helpful. Special mention must go to Echo who's English is excellent and, apart from checking us all in speedily, was able to give excellent advice and assistance in booking various trips and transport.

Quite good

Customer review rating 4.6/5

Anonymous Friends - 24/10/2019 Confirmed reviews ALL

Room was good and no-smoking was correct (not always the case in China...) For breakfast, the type of meal was correct (only) and could be improved in terms of quality. The site is quite and it's appreciated. Location is good in Xi'an.

Great place to stay

Customer review rating 4.6/5

Mrs. A. O. Couples - 18/10/2019 Confirmed reviews ALL

Beautifully located, nice services, good breakfast. Staff very attentive and Cordial. Cici, Rena and Echo were very helpful answering our questions and giving us some ideas. Very impressed with their hospitality and smiling faces.

Good location & comfortable hotel

Customer review rating 4.6/5

Anonymous Families - 18/10/2019 Confirmed reviews ALL

Location good. Well appointed rooms. Food good

Excellent hotel in a great complex & very central

Customer review rating 4.6/5

Chris A. Couples - 13/08/2019 Confirmed reviews ALL

Restaurant & bar were very good. Service was excellent. Very helpful & understanding.

Relaxing at Renmin

Customer review rating 4.6/5

Danny Couples - 27/07/2019 Confirmed reviews ALL

We had a great stay at the Grand Mercure Xian on Renmin Square. The room was roomy and the bed was huge. The bathroom also had plenty of space. The only slight problem was the fridge didn't keep anything cold, so we order some ice each night to get the drinks cold.

Pleasent stay

Customer review rating 4.6/5

Carsten H. Families - 16/07/2019 Confirmed reviews ALL

We had a very nice stay at the hotel and staff were very helpful. Locations very central in Xi’an. Pool was very nice. Only concern was the smell of cigarettes on the floors.

Customer review rating 4.6/5

D L. Couples - 05/07/2019 Confirmed reviews ALL

Very pleasant. Our room was a bit dark.

Staff were very nice

Customer review rating 4.6/5

Mohammed F. O. Families - 29/06/2019 Confirmed reviews ALL

It was great experience, staff were very nice to me specially ECHo, Rena, Dik and Lala. I ordered 4 omelette dishes and it costed me 640 CNY, it’s extremely expensive, other than this, everything Elsa was great. When I checked inn there were mistake in the price, as the staff showed me printed email that has amount more than what is in booking with almost 250 Chinese Ryan, the price on booking included taxes and service charge s. It still they wanted to charge me more. The hotel had no gym, pool and sauna, they said I had to go to the partner hotel nearby, I went to the partner hotel and the staff at the facilities were not friendly at all, they treated me like I am stranger, very tough receptionist at the club and he said you want only to check the place, I did not feel comfortable at all, many thanks.

Future style

Customer review rating 4.6/5

Haruyuki T. Friends - 29/06/2019 Confirmed reviews ALL

I think,nowadays all hotels groups,same same! Just different facility! Important is 1.enjoy 2.comfortable Now ,hotel level is second. Just comfortable ,not enjoy! Nothing enjoy function . Just sleeping function. Have to change! Enjoy function! Ex,like a ship, No hotel staff to customer comnicate, Need to !customer to customer comnicate! To Acoor group message. Xian staff is good hospitality. I checked ,legend hotel. Not catch up hanoi metropol sofitel. Xian sofitel legend,no good names. Lost brand name. Just old building.

Fabulous stay

Customer review rating 4.6/5

Zeena L. Couples - 28/06/2019 Confirmed reviews ALL

Loved the hotel. Room was very spacious and staff helpful. Loved it.

Brief but pleasant

Customer review rating 4.6/5

Sue B. Couples - 27/06/2019 Confirmed reviews ALL

Very comfortable room and facilities, staff were pleasant and helpful. We would stat there again.

I have a memorable stay at Grand Mercure, Xian, China.

Customer review rating 4.6/5

Irene S. Couples - 26/06/2019 Confirmed reviews ALL

Me and my husband planned for a weekend holiday to Xian from Hong Kong to celebrate my birthday. On the day when we were back to hotel after visiting a museum, surprisingly we found a beautiful birthday cake in our room. The hotel staff has noticed about my birth date and has prepared this nice surprise to me. It's so touching and we would like to say "Thank You" to all the staff at the Hotel. It's so amazing.

Great place to stay

Customer review rating 4.6/5

Evgeny Families - 25/06/2019 Confirmed reviews ALL

Stayed at this hotel for 3 nights. Everything was perfect: room, service and food.

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