Grand Mercure Xian Renmin Square 5 stars

Name: Grand Mercure Xian Renmin Square - ALL
Address: 319 Dongxin Street, Shaanxi Province, XIAN, 710004, CN
Telephone: +862987928888
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 13 reviews

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Grand Mercure Xian Renmin Square - Image 1

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17 17 photos

319 Dongxin Street, Shaanxi Province, 710004 XIAN, China

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Grand Mercure Xian Renmin Square

Upscale hotel for business and leisure

Nestled within the historic confines of the Ming Dynasty city walls, the hotel sits at the bustling heart of the city center, surrounded by historical landmarks like the Drum Tower, City Wall, and Big Wild Goose Pagoda, guests are immersed in Xi'an's rich heritage. Easily accessible via a 5-minute walk to Subway Lines 1 and 4, and with various bus routes nearby, transportation is convenient. Xi'an Xianyang International Airport is a 45-minute drive, 40 kilometers away.

Terracotta Warriors, Bell Tower, other essentials like Qin Shi Huang's Mausoleum, Banpo Museum, Forest of Stone Tablets and the most complete city wall in ChinaJust waiting to be discovered, the hotel staff are happy to help you plan you visit of Xi'an

Hotel extras

Centrally based discovery with walking distance to the historic attractions
Extensive landscaped gardens
In-room Broad Band Access and WIFI in public area
Easy access to the city's major commercial district
enjoy 600 pax show in our own grand theatre

Our accommodation(s)

Room

Standard 1 queen bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room 2 Single Beds

3 pers. max
31 m² / 333 sq ft

Bedding 2 x Twin bed(s)
Views: Garden View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room, 1 King-size Bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Suite 1 King Bed

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Suite with 1 king-size bed

3 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Grand Mercure Xian Renmin Square

319 Dongxin Street, Shaanxi Province
710004 XIAN
China

GPS:34.26627, 108.958068

+86 29 8792 8888

+86 29 8792 8999

BELL AND DRUM TOWER

Historic monument

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

THE GREAT MOSQUE

Historic monument

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

FOREST OF STELES

Tourist attraction

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

CITY WALLS

Historic monument

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

WILD GOOSE PAGODA

Historic monument

Access: 3.5 km / 2.17 mi 35 min walk / 10 min drive

BIG WILD GOOSE

Museums

Access: 5 km / 3.11 mi 15 min drive

SHAANXI MUSEUM

Museums

Access: 5 km / 3.11 mi 10 min drive

BANPO MUSEUM

Museums

Access: 10 km / 6.21 mi 20 min drive

HUAQING HOT SPRING

Tourist attraction

Access: 35 km / 21.75 mi 25 min drive

QIN MAUSEOLEUM

Museums

Access: 40 km / 24.86 mi 25 min drive

MAOLING TOMB

Museums

Access: 70 km / 43.5 mi

QIANLING TOMB

Historic monument

Access: 80 km / 49.71 mi

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

57 Cafe

Non contractual photo

57 Cafe is offering Chinese and Western breakfast buffet

Breakfast

Non contractual photo

Start the day with a delicious buffet breakfast served in our Xi'an 57 Café from 6:00am onwards.

Fitness center

Non contractual photo

Looking to get fit? Round off your work day with a dip in the pool or training in the gym. Our professionally equipped centre is perfect for beginner or advanced users.

Spa

Non contractual photo

Need to recharge your batteries? Rest and Relax at our SPA after a busy day. Let our professional therapist ease all your tension away and rejuvenate your body and mind.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 60 m² / 645.834 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 30

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 13 reviews

TripAdvisor Rating 4.3/5 1,377 reviews

Enjoyable Stay

ging466 12/6/2024 TripAdvisor review

Dear ging466, Thank you for staying at Grand Mercure Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us, thank you for your recognition and motivation. We will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

UNHELPFUL RECEPTIONIST

baholmes89 10/24/2024 TripAdvisor review

Hotel is fab. Receptionist (with mask) very unhelpful. Asked her for a local map and she said no don't have one. Didn't offer to help/show me where etc. I had to find myself one from the concierge. Asked same girl to book the hotel restaurant for us and she, again, declined. Said I had to go up the 3 floors and book it myself. As many of their staff do not speak English, e.g. two girls in the reception bar, I had asked the receptionist for help, but no. Found her very rude and unhelpful.

Dear Guest, Please allow me to report that only restaurant in Grand Mercure Xi'an on Renmin Square is on the 4th floor and there are only guestrooms on the 3rd floor. Besides, we do not have reception bar. Therefore, may I confirm if your comment is on your stay with us? If yes, would it be possible for me to know the dates and room number of your recent stay? I'll investigate personnally if yes. Yours sincerely, Sam Gu Hotel Manager

POOR HOTEL, NOT A TYPICAL MERCURE

PaolettaPaoletta 8/20/2024 TripAdvisor review

LOCATION: 20 minutes walking from muslim street food road, 15 minutes wallking from metro station. The hotel is part of a big complex of other hotels and buildings, it takes at least 8 minutes to get to the street by walk. Not so convenient for shops in the vicinity. ROOMS: oldish but good. Spacious bathroom. No USB plugs. BREAKFAST: very poor. Nothing to do with a usual Mercure breakfast. Only salty and not so broad choice. No marmelades, horrible croissants, juices and coffee. STAFF: No English spoken. Very difficult. SWIMMING POOL: it is located in another building of the complex, so you have to get out of the hotel walk for 3 minutes, enter another much better hotel and reach second floor. In the much better hotel English is spoken by staff. Swimming pool is nice and big BUT IT IS OPEN TO EXTERNALS! It was full of screaming kids, not relaxing at all. NO RESTAURANT OR BAR AVAILABLE HERE, only at hotel aside (but VERY VERY VERY expensive).

Dear Guest, Thank you for providing us with the gift of feedback. We are terribly sorry that the stay didn't meet your expectation, please allow me to express my sincere apology for that. We pay high attention to your comments, and will continue and enhance our efforts. Our dedication will never end. Yours sincerely, Sam Gu Hotel Manager

Site seeing

Rodney S Couples - 7/16/2024 TripAdvisor review

On arrival the building looks impressive, but when we arrived by taxi late at night 12.45 pm the night porter was on his phone And DID NOT come down from his seat untill we got almost the top of the stairs, he did open the door but did not offer to help with luggage🤔🤔 The lobby reception desk is smaller than expected, but it is an old building, 1 lift 🤔 Got told the wrong floor for our room by the staff, so had to come back down to reception ( when coming in late at night is not good) The room was ok clean and had a very big bed but couldn’t connect to the internet, also had a old feal very dated, and did NOT. Like the lighting system at all , operated from one side of the bed ONLY Stupid 🤔😡internet bad so had to change rooms. It was no better 😡😡 so we had to just use normal signal ( using up valuable data) Breakfast was ok nice omelettes but the breakfast was not as good or impressive as other places of 4 * hotels, staff was pleasant and trying to be helpful. The swimming pool as advertised was NOT in the hotel but in the Sofitel hotel which was ((very impressive hotel) but 5* which is 2 minutes walk away🤔 I think in its day the hotel was a grand place to stay with opulent decor, but if you like more modern it’s not the place to stay

Dear Rodney, Thank you for providing us with the gift of feedback. We are terribly sorry to know that the stay didn't meet your expectation and please allow me to express my sincere apology for that. The arrival experience is apparently not in line with our usual standard and I'll personally investigate and follow up. At the same time, we will also look into the wifi issue and continue and enhance our efforts in maintenance. Please be rest assured that our dedication and efforts will never end. Yours sincerely, Sam Gu Hotel Manager

An impressive appearance not reflected in the rooms, 5 star reception area, 3 star rooms.

Kathleen1 6/26/2024 TripAdvisor review

The entrance and reception is very impressive, bright and spacious, our room was very different. The room was very dark, small and lacked that instant freshness, it felt more like a cupboard. It overlooked derelict buildings and had no view. There were lots of mosquitoes in the room and I got a really nasty bite. Our room was tired and small. It needed an upgrade and looked entirely different than photos shown on their website - photos with the blinds pulled down in the bathroom overlook derelict buildings or the back of the hotel – not a beautiful holiday view. Room service was excellent and delivered quickly but we had to eat off our knees, there was no room to place the two trays on the tiny desk. The breakfast buffet had a good selection of food although all a little bland. The hotel is in a good location but not sure if I would return based on the room. An impressive appearance not reflected in the rooms, 5 star reception area, 3 star rooms. I can only base my opinion on the room the hotel chose to allocate us.

Dear Kathleen 1, Thank you for providing us with the gift of feedback. Thank you for your recognition to hotel service. At the same time, we are sorry to know that the accommodation didn't meet your expectation and please accept my sincere apology for that. We will continue and enhance our efforts in all aspects and our dedication and efforts will never end. Yours sincerely, Sam Gu Hotel Manager

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Other web-users rate our hotel

178 reviews 9.2/10 Location
207 reviews 7.7/10 Room
222 reviews 8.9/10 Service
149 reviews 6.2/10 Vibe
114 reviews 7.2/10 Breakfast
112 reviews 8.2/10 Comfort
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5 reviews 9.1/10 Location
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Grand Mercure Xian Renmin Square 5 stars

Description

Hotel extras

Our accommodation(s)

Standard 1 queen bed

Superior Room 2 Single Beds

Deluxe Suite 1 King Bed

Executive Suite with 1 king-size bed

Hotel location

Access and transport

Hotel services

57 Cafe

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby