Mantra Ettalong Beach

Customer review rating 4.2/5 2,644 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

+ 14 Services
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Room 1

Number of guests
Children's age
ALL - Accor Live Limitless

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Close proximity to beach

  • Restaurants and cafes within walking distance

  • close proximity to Ferry.

  • Outdoor Pool and Spa

  • Self-contained suites

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY AIRPORTPaying
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
  • Fitness centrePaying
  • Well-being
  • Babysitting on requestPaying
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mantra Ettalong Beach

53 The Esplanade
2257
ettalong
australia

Tel: +611300092872

Fax: (+61)2/43448800

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 99km / 62 miles - Shuttle paying

GPS :-33.514848, 151.334722

Our accommodation(s)

At Mantra Ettalong Beach we offer accommodation on the Central Coast right on the waterfront overlooking Broken Bay. All our suites are fully furnished with modern decor featuring kitchenettes, laundry facilities and spa baths. For business travellers and those passing through we offer our studio rooms or for those that intend to stay with us a little longer are invited to enjoy our one and two bedroom suites or for those seeking something a little more indulgent, we offer our Three Bedroom Penthouse.

2 Bedroom Deluxe Suite - Pool/Ocean View

  • Max. number of persons: 5
  • Area: From 54 / 581 sq ft
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

Suite

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 700

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mantra Ettalong Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,644 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,234 reviews

Very quiet location

Customer review rating 4.2/5

Des M. Couples - 25/10/2020 Confirmed reviews ALL

I am hoping a refurbishment is due soon?

Dear Des, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

No wifi and wasnt notified of pool closure upon booking

Customer review rating 4.2/5

Anonymous Couples - 25/10/2020 Confirmed reviews ALL

Very dissatisfied. No wifi . Wasnt notified of the pool closure. Was not worth the money.

Dear Christopher, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we are a strata titled building with many tenants and residents, therefore we do not have free WIFI. We would note we normally encourage guests to join our ALL program, being Accor Live Limitless which is a free loyalty program providing complimentary WIFI. I do apologise if this was not offered to you during your stay. Regarding our pool this was closed for COVID and then the owners decided to renovate it, I do apologise for any inconvenience caused hear and would urge to check your booking agent information regarding this closure as it has been closed since June. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.2/5

Pam C. Couples - 25/10/2020 Confirmed reviews ALL

Nice and relaxing nice room

Dear Pamela, Thank you for taking the time to share your feedback. We are glad to hear you found your room to be nice and relaxing. We hope to welcome you back to our hotel very soon! Sincerely,

Excellent position, well priced and value for money

Customer review rating 4.2/5

Les K. Couples - 25/10/2020 Confirmed reviews ALL

We had a very enjoyable time at the hotel

Dear Les, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Great location

Customer review rating 4.2/5

K K. Families - 24/10/2020 Confirmed reviews ALL

Stayed in room 612, 2 bedroom with beautiful views of beach and pool with a massive balcony. Quiet location, great coffee spots nearby. Beach is literally across the road and perfect for our 15 month old to play in sand and water!

Dear Karen, We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. We are delighted to hear you had an enjoyable in unit 612 and got to experience all Ettalong has to offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, good value

Customer review rating 4.2/5

Vinno Couples - 24/10/2020 Confirmed reviews ALL

Everything was just as described online. I was a little put off by some of the reviews that mentioned a lack of maintenance and cleanliness. I didn't find any evidence of this; in fact everything was clean and in working order. (The pool was closed for renovation, but we knew that befor booking.)

Dear Vinno, We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, great view of water, well priced, clean, value for money

Customer review rating 4.2/5

Daniel Couples - 24/10/2020 Confirmed reviews ALL

Me and my partner stayed for 1 night while staying in the area for a dinner and where very happy with the room for what we payed, great view, well located and clean good sized room We where very pleased and will be back again .

Dear Daniel, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Fantastic

Customer review rating 4.2/5

Michael M. Couples - 24/10/2020 Confirmed reviews ALL

Delightful

Dear Michael, Thank you for your 5 Star Review! We are glad that you found your stay to be fantastic and delightful. We appreciate your business and look forward to your return.

Good relaxing stay

Customer review rating 4.2/5

Michael Couples - 24/10/2020 Confirmed reviews ALL

Apartment was roomy and clean. Enjoyed the spa bath. Kitchenette made it easy to have a cooked breakfast. Location was great being above the club. Had a nice little get away for a night.

Dear Michael, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and found the apartment to be roomy and clean. We appreciate your business and look forward to your return.

Excellent location very comfortable

Customer review rating 4.2/5

Karen B. Friends - 24/10/2020 Confirmed reviews ALL

We always stay when in the area beautiful clean comfortable place

Dear Karen, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Starting to show its age

Customer review rating 4.2/5

Anonymous Business - 24/10/2020 Confirmed reviews ALL

Great place but starting to show its age . Mild in bathroom needs to be bleached. Walls need to be cleaned as some had food on them . For the price the cleaning and repair needs to be better.

Dear Shane, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We note your comments regarding the housekeeping service of your room and do apologise. This issue will be informed to our housekeeping department for investigation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location and clean, comfortable accommodation

Customer review rating 4.2/5

Melissa C. Couples - 24/10/2020 Confirmed reviews ALL

Great location and clean, comfortable accommodation close to shops and beach. We really enjoyed our stay, thank you.

Dear Melissa, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Good stay

Customer review rating 4.2/5

Elaine N. Couples - 24/10/2020 Confirmed reviews ALL

Loved the hotel , staff were particularly helpful and kind. It was just a shame we couldn't swim in the pool as it looked rather inviting.

Dear Elaine, Thank you for taking the time to share your feedback. We note yes our pool is currently closed for restoration works but hopefully it will be open very soon. We do apologise for any inconvenience. We hope to welcome you back to our hotel very soon! Sincerely,

Well located

Customer review rating 4.2/5

Maria Couples - 23/10/2020 Confirmed reviews ALL

We have stayed many times and have enjoyed our time hence the reason we go back. The last time we stayed was 2017 and have found the hotel has deteriorated and requires updating. The apartment itself was clean and lovely though the air conditioning very noisy even when not working. The staff were not welcoming at all and we felt like we were bothering them!! The pool was closed for maintenance work but we never saw anybody working in the pool area and don't quite understand why we could not of atleast had access to the sun chairs to enjoy a drink and nibblies in the sun.

Dear Maria, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We note your comments concerning the staff at the reception and do apologise. We will certainly be addressing this issue with them to ensure superior customer service is being delivered at all times. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Was ok.

Customer review rating 4.2/5

Darren Couples - 23/10/2020 Confirmed reviews ALL

At the time of booking and even on check in, i was not advised that the hotel rooms are not Serviced at all and it costs extra to have your room cleaned.

Dear Darren, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We note your booking was made via the web and would advise the housekeeping service of our rooms is noted in the terms and conditions of booking. We do apologise if this information was not apparent to you at the time of booking and can advise we do offer free of charge additional amenities at our front desk. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay

Customer review rating 4.2/5

Philip G. Couples - 23/10/2020 Confirmed reviews ALL

Located close to the beach, disappointed the pool was close.

Dear Phillip, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

poor value for money

Customer review rating 4.2/5

Hima W. Families - 23/10/2020 Confirmed reviews ALL

The facilities were not availble as advertised. Everything included an additional fee, which was not clearly expressed in the advertisements, it was implied therefore misleading. Over promised, under delivered service.

Dear Hima, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We note your booking came via Booking.com and following your comments we will be reviewing all content on this website and in the fine print to ensure they are providing the correct and specific information regarding the property. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.2/5

Anonymous Couples - 22/10/2020 Confirmed reviews ALL

We had 2 nights,booked via internet.My only disappointment was that we had a spa bath.Also the room had 2 doors to enter. As we are an older couple we don't want or need to be climbing over a high ledge to have a shower.

Dear Jill, Thank you for taking the time to share your feedback. We note your comments concerning the spa bath and do apologise this set up is not convenient for all guests. A number of our rooms have had handrails installed for assistance as all rooms except our accessible room are set up this way. We hope to welcome you back to our hotel very soon! Sincerely,

Neat and Tidy, but no WiFi included

Customer review rating 4.2/5

Gg Couples - 22/10/2020 Confirmed reviews ALL

Overall it was okay, room and facilities were in good order, not withstanding some of the pots and pans that need replacing. Neat and tidy rooms - fairly basic but serviceable.

Dear GG, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We note your comments concerning those kitchen items that require replacing and will follow up this issue with our housekeeping department. Regarding the WIFI unfortunately it is not free in our building. This is due to being strata titled and have a number of residents and tenants in the complex. We do apologise and would note however we do offer complimentary WIFI in our lobby and also with Accor membership. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good room,with a view with pleasant service

Customer review rating 4.2/5

Denis Friends - 22/10/2020 Confirmed reviews ALL

Very relaxing

Dear Denis Thank you for taking the time to share your feedback. We are glad to hear you enjoyed your stay. We hope to welcome you back to our hotel very soon! Sincerely,

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