Mantra Ettalong Beach 4 stars

Customer review rating (ALL Rating) 4.4/5 2,552 reviews

Mantra Ettalong Beach - Image 1
Mantra Ettalong Beach - Image 2
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Mantra Ettalong Beach - Image 4
53 The Esplanade, 2257 ETTALONG, Australia

Description

Hotel extras

  • All rooms with baths and private balconies.

  • Resort-style pool

  • Ettalong Diggers adjoining the resort, with restaurant, bar and gaming facilities.

  • Premium meeting and function facilities for up to 700 attendees.

  • Complimentary parking available.

Our accommodation(s)

Hotel location

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Australia

GPS:-33.514848, 151.334722

Telephone
Fax +61 2 4344 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

A resort-style pool is located onsite for your enjoyment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,552 reviews

TripAdvisor Rating  4.0/5  3,526 reviews

The only place to stay

TripAdvisor rating 5.0/5

meanides TripAdvisor review

The cleanest most beautiful hotel with full amenities large rooms a beautiful pool and club located right next door and lovely staff what else do you need the beds were very comfortable as well the car park was also easy to access the view of the pool from the room was lovely very family friendly

Such A Lovely Experience

TripAdvisor rating 5.0/5

morrisonm41 TripAdvisor review

Reception looked after us well when we asked for an upgrade to the beachside view. The rooms are great and the location is perfectly close to everything you need. This was the 2nd time we've stayed and it was just as good as the 1st. We would stay many more times again.

Very disappointed ☹️

Customer review rating 0.5/5

S.h Families - Confirmed reviews ALL

We were put in room 414 the bed mattress was appalling. First time I made a complaint that I got no sleep all night. The front desk gentleman made it clear that all there mattress are the same, so he recommended I put a bed topper. The following night was nothing better than the first. We I came down to reception I spoke to tothe supervisor relating the incident. She made it clear that most of the rooms are owned privately and the mattresses were all different. I’m shocked that they did nothing for me beside make it seem that they care and they didn’t even offer a compensation. This is my first experience and last experience at this resort. Customer service is shocking and weak and no one is genuine any more! 😥

Dear Silvana, Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations and that it seems to have received inconsistent information. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will reach out to you directly in hopes that you will give us the opportunity to better serve you in the near future. Sincerely, Denay

Very Poor Mattress & Customer Service

TripAdvisor rating 1.0/5

Sil S TripAdvisor review

We were put in room 414 the bed mattress was appalling. First time I made a complaint that I got no sleep all night. The front desk gentleman made it clear that all there mattress are the same, so he recommended I put a bed topper. The following night was nothing better than the first. We I came down to reception I spoke to tothe supervisor relating the incident. She made it clear that most of the rooms are owned privately and the mattresses were all different. I’m shocked that they did nothing for me beside make it seem that they care and they didn’t even offer a compensation. This is my first experience and last experience at this resort. Customer service is shocking and weak and no one is genuine any more! 😥

Wonderful

Customer review rating 4.5/5

Laura W. Families - Confirmed reviews ALL

Very helpful staff

Good evening Lauren, We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback,. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denay

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Other web-users rate our hotel

  • 849 reviews 9.7/10 Location
  • 1,508 reviews 6.9/10 Room
  • 1,023 reviews 8.9/10 Service
  • 31 reviews 5.4/10 WiFi
  • 567 reviews 5.5/10 Comfort
  • 564 reviews 5.8/10 Cleanliness
  • 25 reviews 3.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.