Mantra Ettalong Beach 4 stars

Customer review rating (ALL Rating) 4.4/5 2,063 reviews

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Description

Hotel extras

  • All rooms with baths and private balconies.

  • Resort-style pool

  • Ettalong Diggers adjoining the resort, with restaurant, bar and gaming facilities.

  • Premium meeting and function facilities for up to 700 attendees.

  • Complimentary parking available.

Our accommodation(s)

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Room 1

Hotel location

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Australia

GPS:-33.514848, 151.334722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

A resort-style pool is located onsite for your enjoyment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,063 reviews

Customer review rating 3.5/5

Nathan W. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Vicki R. Solo - Confirmed reviews ALL

Dear Ms R., Thank you so much for your lovely feedback and for the helpful suggestion! We’re delighted to hear you enjoyed your stay at Mantra Ettalong Beach. We agree that having a handy guide to the best local spots for manicures, pedicures, facials and massages would be a great resource for guests, especially those visiting Ettalong for the first time. We’ll certainly look into putting together some recommendations for future visitors. Thank you again for helping us make the guest experience even better! The Team at Mantra Ettalong Beach

Customer review rating 4.0/5

Margo K. Couples - Confirmed reviews ALL

Good morning Margo, Thank you for your feedback and lovely review. We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back in the future. Kind regards, Mantra Management Team

Customer review rating 2.5/5

Lois B. Couples - Confirmed reviews ALL

Dear Ms B., Thank you for taking the time to share your experience, and I’m very sorry to hear about the injury you sustained during your stay with us. While I’m pleased to hear that you found the room comfortable and well furnished, I’m genuinely concerned to learn that you severely stubbed your toe on the raised tiled area between the hallway and kitchen. I can appreciate how painful and upsetting this must have been, particularly when you were unable to walk comfortably afterwards. I’m also disappointed to hear that no first aid was offered when your partner reported the incident to reception. We take the safety and wellbeing of our guests very seriously, and I understand your frustration that, after providing your contact details, you did not receive the follow-up you were promised. This is certainly not the level of communication or care we aim to provide. Please accept my sincere apologies for both the injury and the lack of follow-up from our team. I will ensure your concerns are raised with the relevant management team so that the circumstances surrounding the incident, including the raised tiled area and the response from reception, can be reviewed appropriately. Thank you again for bringing this to our attention and for allowing us the opportunity to address your concerns. Kind regards, Management Team Mantra Ettalong Beach

Customer review rating 2.0/5

Katrina D. Solo - Confirmed reviews ALL

Dear Katrina, Thank you for taking the time to share your feedback. I’m very sorry that your stay was affected by the noise from the adjoining room, particularly so late at night. Being woken by loud voices, doors being slammed and furniture being moved for an extended period would understandably be extremely frustrating, and I’m sorry we did not provide the peaceful stay you expected. I also understand your disappointment regarding the positioning of your room, especially during the quieter off-season period, and your comments about the ongoing renovation works and the condition of the exterior. We appreciate you raising these concerns and will share them with the team as they are areas we need to continue improving. We’re also disappointed to hear that you felt the rate did not represent good value for the accommodation provided. That is certainly not the impression we want our guests to leave with. Thank you again for your honest feedback. We hope you’ll consider giving Mantra Ettalong Beach another opportunity in the future so we can provide you with a much more comfortable and enjoyable experience. The Team at Mantra Ettalong Beach

Other web-users rate our hotel

  • 933 reviews 9.7/10 Location
  • 1,508 reviews 6.7/10 Room
  • 833 reviews 7.8/10 Service
  • 26 reviews 4/10 WiFi
  • 603 reviews 5.4/10 Cleanliness
  • 596 reviews 5.6/10 Comfort
  • 242 reviews 4.3/10 Vibe
  • 35 reviews 4.4/10 Breakfast

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