Dear Kerry, Thank you so much for the perfect score and for sharing your feedback with us - we really appreciate it! It is great to hear that you found the room comfortable, the bed comfy and that you got to enjoy a great view during your stay. We do appreciate you mentioning breakfast - we would love to clarify that our continental option actually includes unlimited items from the cold buffet, so there is plenty more on offer than just toast, please do help yourself to as much as you like next time! We also have a full a la carte breakfast available at an additional cost through Outside In Kitchen Cafe, if you are ever after something a little more substantial. We would love to welcome you back again soon and make sure breakfast leaves just as good an impression as the rest of your stay did! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Greg, Thank you so much for the perfect score and for such fantastic feedback - we really appreciate it! It is great to hear that you found the room clean and comfortable and that our team's friendliness stood out during your stay. Great value for money is exactly what we aim for, so it is fantastic to know we delivered on that front too. We would love to welcome you back again soon and hope that your next stay is just as good, if not better! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Jorge, Thank you so much for taking the time to share such detailed feedback with us - we really appreciate it! It is fantastic to hear that you found the hotel in excellent condition and that the renovations have made such a great impression. We are really proud of how the property has come up and it is always great to hear that it is hitting the mark with our guests. We do appreciate you mentioning the TV signal issue - we are sorry to hear this happened, and we would have loved the chance to sort it out for you on the spot had we known. Our reception team is always on hand and more than happy to help with anything like this during your stay, so please do not hesitate to reach out next time, we are just a phone call away. In terms of breakfast, we would love to clarify that our continental option actually includes unlimited items from the cold buffet, so please do help yourself to as much as you like next time. We also offer a full a la carte menu available for an additional charge if you are ever after something a little more substantial. Thank you again for taking the time to share your feedback - it genuinely helps us to keep improving. We would love the opportunity to welcome you back again and show you the full experience next time, TV signal and all! Sincerely, Aaron Ficyk General Manager

Dear Sonja, Thank you so much for the perfect score and for taking the time to share your experience with us - we really appreciate it! It is fantastic to hear that this is your second stay with us and that we continue to tick all the boxes for your Central Coast sports trips. Our team will be thrilled to know they made such a great impression again, thank you for the kind words about how accommodating they were. You are so right, having Diggers Club and Anytime Fitness right there does make things so much easier when you are coming and going for sport. We would love to welcome you back for a third stay and many more after that. Thanks again for your ongoing support! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Anne, Thank you so much for the great score, we really appreciate it! Wonderful to hear you found your stay clean, comfortable and quiet, with everything so convenient, from Diggers Club facilities to the local cafes nearby. That lake view really is something special from certain rooms, and the lake walk being so easily accessible is such a bonus for guests wanting to stretch their legs. Thank you also for the kind words about our staff, they will be delighted to hear it. We hope to welcome you back again soon! Sincerely, Aaron Ficyk General Manager

Dear Diane, Thank you so much for the perfect score, we really appreciate it! With 21 nights stayed with us since the start of 2025, you have certainly become part of the family here, and it means a great deal to know that it is always a pleasure to stay with us and that our team continues to make your stay easy every time. Thank you for your incredible loyalty and support, we truly value guests like you. We look forward to welcoming you back again very soon! Sincerely, Aaron Ficyk General Manager

Dear Sally, Thank you for taking the time to share your feedback and for choosing ibis Styles The Entrance for your work stay - we really appreciate it! We are glad to hear that you found your stay comfortable and hope that it gave you everything you needed to get the job done. We would love to welcome you back again next time work brings you to The Entrance. If there is anything at all we can do to make your next stay even better just give us a shout - we are always happy to help! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Jennifer, Thank you so much for taking the time to share such a detailed review - we really appreciate it! It is great to hear that the convenience of our location hit the mark for your road trip and that you got to make the most of everything the Diggers Club has to offer. A bite to eat and some sport on the big screen sounds like a pretty great way to wind down after a day on the road! We are also so glad to hear that our team at the front desk made a great impression and that you found the hotel clean and well presented. We do take the presentation and freshness of our rooms very seriously so we are sorry to hear that your room was not quite at its best on this occasion. We will absolutely look into this to make sure it does not happen again for future guests. We would love to welcome you back again on your next road trip through The Entrance and hope that next time everything is absolutely spot on from the moment you walk in. If there is ever anything at all we can do to improve your experience just give us a shout - we are always keen to hear from our guests! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Neil, Thank you so much for the excellent feedback - we really appreciate you taking the time to share your experience with us! It is fantastic to hear that you enjoyed the room, found the bed comfortable and that the convenience of having the Diggers Club right on our doorstep made your stay even better. Having easy access to the Diggers Club for a meal and a drink in the evening is definitely one of the highlights of staying with us and we love hearing that our guests get to make the most of it. It is also worth mentioning that as a guest of ibis Styles The Entrance you enjoy a Diggers Club member discount on food and beverages during your stay - so next time you can enjoy that convenience with a little extra saving! We would love to welcome you back again soon and hope that your next stay is just as enjoyable. If there is anything at all we can do to make your experience even better just give us a shout! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Jeff, Thank you so much for taking the time to share your experience with us - we really appreciate it! It is so great to hear that our team were able to look after you and that you enjoyed the upgraded room. That is what we love to do when we can! We are so proud of the team here at ibis Styles The Entrance and it is always wonderful to hear when they go that extra mile to make a guest's stay that little bit more special. We will make sure your feedback gets passed on - it will absolutely make their day! We would love to welcome you back again soon and hope that next time we can make your stay just as enjoyable. If there is anything at all we can do to improve your experience just give us a shout! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Craig, Thank you so much for taking the time to share your experience with us - we really appreciate it! It sounds like you had a wonderful time catching up with family and we are so glad that ibis Styles The Entrance could be your home away from home while you were in the area. There is nothing better than a relaxing break with the people you love and we are thrilled to hear that our team and the environment here helped make it that little bit more special. We will make sure your feedback gets passed on to the team - they will love hearing it! We hope your family visit was everything you were hoping for and we would love to welcome you back again next time you are in The Entrance. Whether it is another family catch up or just a well deserved break we are always happy to have you! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Jacqueline, Thank you so much for the perfect score and for taking the time to share your experience with us - it really does mean a lot! We are so glad to hear that your short break was everything you were hoping for and that you were able to relax and unwind during your stay. We will absolutely make sure that Aaron gets a special mention for making you feel so welcome from the moment you arrived - that is exactly the kind of experience we want every guest to have and it is so great to hear when our team members go above and beyond to make it happen. Aaron will be thrilled to hear your feedback! We would love to welcome you back again for your next well deserved break and hope that when you do we can make it just as relaxing and enjoyable. You know where to find us! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Diane, Thank you so much for the perfect score and for taking the time to share your experience with us - we really appreciate it! It is fantastic to hear that you had a great weekend away and that our location and easy access to the Diggers Club helped make it such an enjoyable stay. Having the Diggers Club right on our doorstep really is one of the things that makes staying with us so special and we love hearing that our guests get to make the most of it. It is also worth knowing that as a guest of ibis Styles The Entrance you enjoy a Diggers Club member discount on food and beverages during your stay - so next time you can enjoy that convenience with a little extra saving! We would love to welcome you back again for your next weekend escape and hope that when you do it is just as enjoyable. You know where to find us! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Megs, Thank you so much for taking the time to leave us a review and for your continued loyalty to ibis Styles The Entrance! It truly means the world to us to have such wonderful long term regular guests and we are so grateful for your ongoing support. We are pleased to hear that you once again found your accommodation comfortable during your stay as this is something we truly pride ourselves on for all of our guests and especially for those who have been with us for so long. We look forward to welcoming you back again very soon and as always it will be our pleasure to have you stay with us. Thank you again for your loyalty and for continuing to choose ibis Styles The Entrance! Sincerely, Aaron Ficyk General Manager

Dear George, Thank you so much for the review - we really appreciate you taking the time to share your experience with us! Short and sweet and we love it! We are so glad to hear you had a good stay with us at ibis Styles The Entrance and we would love to have you back again soon. Next time we will do our best to turn that good into a great! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Louise, Wow, thank you so much for taking the time to share your experience with us - we really do appreciate it! It is fantastic to hear that you loved our location, enjoyed a comfortable stay and that our team left such a great impression on you. We are so proud of the team here at ibis Styles The Entrance and it is always a highlight when guests take the time to recognise their efforts. We will absolutely make sure your feedback gets passed on - it will no doubt put a big smile on their faces! We would love to have you back again soon and next time we will do everything we can to make it even better. If there is anything at all we can do to improve your experience just give us a shout - we are always keen to hear from our guests! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Colin, What a fantastic review - thank you so much for taking the time to share your experience with us! It is absolutely brilliant to hear that you loved the rooms, found our team helpful and courteous and felt that your stay offered excellent value for money. That really does mean a lot to us! We work hard to make sure that every guest feels welcome and well looked after and it is so rewarding to hear when everything comes together to create a great experience. We will absolutely pass your feedback on to the team - they will be thrilled to hear it! We would love to welcome you back to ibis Styles The Entrance again soon and we look forward to making your next stay just as enjoyable. Thanks again for choosing to stay with us! See you again soon! Sincerely, Aaron Ficyk General Manager

Dear Geoff, Thank you so much for your wonderful review and perfect score! It is always such a pleasure to welcome back familiar faces and we are so thrilled to hear that your third stay with us at ibis Styles The Entrance was just as relaxing and enjoyable as your previous visits. We are delighted to know that you enjoyed your spacious room on the fourth floor and that our reception team made you feel welcome and at home as always. Your kind words will be shared with the whole team as it truly means so much to them to hear such lovely feedback from our returning guests. It is also great to hear that you took advantage of the Diggers Club member pricing on food and beverages during your stay - we think it is a fantastic added benefit for our guests and we are glad it enhanced your overall experience. And of course, with our free parking, beautiful nearby beaches, shops and restaurants, we like to think there is something for everyone here at The Entrance! We are so glad to hear that you will be returning for a fourth visit and we very much look forward to welcoming you back. Thank you again for your continued loyalty and support - it truly means the world to us! Sincerely, Aaron Ficyk General Manager

Dear Arja, Thank you so much for your wonderful review and for taking the time to share such detailed and heartfelt feedback! We are absolutely delighted to hear that you had such a comfortable and enjoyable stay with us at ibis Styles The Entrance. It is great to hear that our reception team went out of their way to assist you with your luggage on arrival - those small gestures mean a lot and we are so pleased that this was noticed and appreciated. We will be sure to pass your kind words on to the team. We are also thrilled to hear that you enjoyed your spacious room with its beautiful views over the lake and that you found the bed comfortable - there is nothing quite like waking up to a view like that! It is also wonderful to hear such lovely feedback about our breakfast team. We will make sure your kind words are passed on as it will truly make their day to know that their cheerful and helpful nature made such a positive impression on your stay. We are so glad to hear that you will be returning and we very much look forward to welcoming you back to ibis Styles The Entrance again soon. Thank you again for choosing to stay with us and for sharing such a lovely review!. Sincerely, Aaron Ficyk General Manager