Mercure Kooindah Waters Central Coast 4 stars

Customer review rating 4.3/5 5,032 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Kooindah Waters Central Coast
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+ 19 Services
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Room 1

Number of guests
Children's age

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  • I earn Status & Rewards points

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Tranquil setting surrounded by natural wetlands

  • Ranked in the Top 100 resort golf course in Australia

  • Indoor and outdoor pools, tennis courts, gym, sauna and BBQ area

  • Karinya's Restaurant & Wine Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Reception open 24 hours a day
  • Beauty salonPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Outdoor playground for children
  • Golf
  • Tennis
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259
wyong
australia

Tel: +61243555777

Fax: (+61)2/43555700

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY At 105km / 65.24 miles - Shuttle paying

  • By train

    WYONG At 2km / 1.24 miles

GPS :-33.282806, 151.440582

Our accommodation(s)

Providing the perfect space to relax, Mercure Kooindah Waters Central Coast features an impressive selection of accommodation options, which include stylish King Rooms and spacious one, two and three bedroom apartments. Modern and beautifully presented, each guest room and apartment features everything required for an enjoyable stay. Apartments are fully self-contained, with a full kitchen, laundry, a separate living and dining area, a private balcony and an LCD TV with Foxtel and pay-per-view channels.

Standard Room 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room

Superior Room 1 King Bed Golf View

  • Max. number of persons: 2
  • Views: Golf view *

* Subject to availability

  • Wireless internet in your room
Rooms

Our restaurants and bars

KARINYAS RESTAURANT

Type of cuisine: International

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Menu (PDF)

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Non contractual photo

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 309

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Mercure Kooindah Waters Central Coast

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,032 reviews

tripadvisor

TripAdvisor Rating 4.0/5

766 reviews

Well Located

Customer review rating 4.3/5

Trevor L. Solo - 22/10/2020 Confirmed reviews ALL

Have a relaxing stays

Very enjoyable

Customer review rating 4.3/5

Bruce H. Couples - 21/10/2020 Confirmed reviews ALL

We stayed two nights with a complementary wine and cheese plate and a $50 breakfast voucher. I played nine holes of golf. The course is beautiful and affordable as club hire was complementary for guests. One small criticism is that there is no cutlery in the room and none was provided with the cheese plate making it hard to cut up the cheese. Staff are friendly and service was good. I would consider coming back again under a similar deal.

Great location beautiful Hotel. Excellent customer service, the food it was superb taste.

Customer review rating 4.3/5

Luis V. Friends - 21/10/2020 Confirmed reviews ALL

I love the hotel. When I arrived on Sunday afternoon the receptionist she was super helpful and so professional team member. Also Bredan in the restaurant he was magnificent, excellent service and great team member for Accor hotel. I will go back very soon. Thank you for the great service and excellent team members. Thank you. Luis V.

Great Stay

Customer review rating 4.3/5

Kylie P. Couples - 21/10/2020 Confirmed reviews ALL

We were two couples in side by side apartments with kitchen. The loungeroom opened to the grass and we could watch the putting green and wildlife. We had a really easy, lovely stay.

Overpriced and smelly room, like damp carpet

Customer review rating 4.3/5

Tiffany P. Couples - 20/10/2020 Confirmed reviews ALL

- Room smelled, aroma of damp carpet - Carpet had black stains - The shower was difficult to switch to button was broken - No cold water provided just an empty broken container in the fridge - cutlery and plates were very limited and could not cook or prepare for a share platter - not enough coffee for 2 people for 2 nights (provided 4 sachets of coffees and 4 sachets of

Great stay

Customer review rating 4.3/5

Margaret Families - 20/10/2020 Confirmed reviews ALL

Great apartment, plenty of room, comfortable beds, lovely view of the golf course.

Great stay

Customer review rating 4.3/5

Angela H. Couples - 19/10/2020 Confirmed reviews ALL

Friendly staff clean comfy room

Good Stay

Customer review rating 4.3/5

Karen S. Couples - 19/10/2020 Confirmed reviews ALL

We visited with another couple to celebrate a special birthday and wedding anniversary. The rooms were clean but I found the bed uncomfortable. I felt that the hotel required a little more of a freshen up with painting and there were lots of cobwebs on the balcony.

Enjoyable, relaxing two-day stay in lovely surrounds.

Customer review rating 4.3/5

Jojo Couples - 19/10/2020 Confirmed reviews ALL

We organised this stay to be able to relax, enjoy the environment and we were not disappointed.

Venue is looking tired

Customer review rating 4.3/5

Anonymous Families - 19/10/2020 Confirmed reviews ALL

There is little change from year to year. New COVID measures were handled OK though I would have thought the allowance for buffet breakfasts should have been refunded and a la carte be chargeable as per menu pricing. Breakfast service was extremely slow especially considering reduced numbers. The rooms in the main building don’t appear to have been renovated in the last 10 years. There were painted patches in the hallway. The bed mattresses are generally hard and the pillows old. The was no tv signal for channel 2 & 10 or their associated digital channels. The bedside clock had not been adjusted for DST. Generally undercover parking is available though this facility was blocked fro this stay.

Terrible upsetting Service, Plastic in my dinner

Customer review rating 4.3/5

J. Families - 19/10/2020 Confirmed reviews ALL

when we arrived the lady at reception rudely told us to wait as she was too busy to welcome us. Room configuration for our kids was not confirmed upon check-in, had to ask for pool key and had to ask about other details instead of being advised. Our 2 bedroom apartment was run down and needed maintenance, toilet woudnt flush, lights didnt work, had to hold kitchen tap lever up for it to work etc. Went to dinner first night, service was terrible, have gf child and was told we could have this then told we cant then advised she would have a gf roll which was just toast, she was dissapointed. Meals came out for kids an hour before ours didnt eat together said this to waitress she just mumbled something and left us, didnt clear the table of our entree, or ask us if we want more drinks as our empty glasses sat at the table and didnt ask if we wanted to order desert. She never came back to us. I told this to gentleman when we paid bill he didnt charge us for side that my kids were supposed to share with us. This is an expensive highly rated restaurant and paid for service that was not there. We would have spent more money ordering more drinks and desert that was not offered, we just wanted to leave. The next night started off better had own waiter whom i complained to previous night provided better service to us and small teddies for my little girls welcomed the girls. But then I spat out a piece of plastic in my pasta then another i should have stopped there when I spat out a third large piece of plastic. Could not believe it, waitor was surprised, i felt like crying. I felt sick and didnt sleep for hours worried i was going to wake up with a sore tummy, i didnt know if Id swallowed any. He didnt charge us for our meals and another night without desert that I promised my crying upset kids when I told them we just had to go again. We checked out, the lady didnt provide a statement for us of charges just told us how much to pay. ASked for statement that should just be provided as part of the checking out process and she huffed when having to cancel the eftpos transaction. Im not making payment until im happy with the bill like any other person. Didnt ask how stay was, didnt smile. She pushed out a have a good weekend to us as we walked away as if all the staff had been saying we were the bad ones. It felt terrible. Noone can get out much at the moment or go os and, we were looking forward to this stay locally (in nsw) with our kids and I think back and it just puts a bad taste in my mouth, and i want to fly away. Will not come back. Also we are QFF and ACCOR customers.

Yes it was ok but not outstanding

Customer review rating 4.3/5

Tony H. Friends - 19/10/2020 Confirmed reviews ALL

This was the 4th or 5th visit for my group of 24 I found communication difficult Breakfast on our first day was disappointing Several of my group missed breakfast despite ordering and waiting an hour

Great facilities

Customer review rating 4.3/5

Shane R. Families - 19/10/2020 Confirmed reviews ALL

This was a really nice place to stay, nice and modern, spacious rooms and a great golf course

Customer review rating 4.3/5

Carmen, Friends - 19/10/2020 Confirmed reviews ALL

Beautiful location. However most facilities closed not much to do other then golf. Bath room not very clean. Given covid times.

Nice location

Customer review rating 4.3/5

Kathy Families - 17/10/2020 Confirmed reviews ALL

We have stayed at Kooindah Waters a few times now. It's always a pleasant stay. Rooms are spacious and quiet

Beautiful location great staff .. Absolutely loved our stay

Customer review rating 4.3/5

Jenny P. Friends - 16/10/2020 Confirmed reviews ALL

Check in was fantastic (thanks Jodie) room was perfect .. and the location was so amazing...

Quiet Kooinda Waters

Customer review rating 4.3/5

Audrey Couples - 16/10/2020 Confirmed reviews ALL

Spacious room, good restaurant and golf course. Location bit hard to find on our GPS taking us to the back of the golf course which was locked up! Address should mention Pollock Avenue and not just Kooindah boulevard.

A total golfing experience

Customer review rating 4.3/5

A. T. Couples - 16/10/2020 Confirmed reviews ALL

We had a thoroughly great time from checking in to playing 2 rounds of golf. Rooms were clean and comfortable and dinners at the restaurant were good. We will definitely come back again. Only feedback I would give is that it would be nice to have a warm toastie option in the mornings. We had to get coffee at the restaurant and then a sandwich at the pro shop. A little kiosk by the pro shop for all light snack options would be fabulous.

Works well with the Golf course

Customer review rating 4.3/5

Anonymous Friends - 15/10/2020 Confirmed reviews ALL

Firstly I think that the majority of your staff are friendly and make an excellent effort to satisfy guests requirements. Lucy in Food and Beverage areas, dinner particularly was outstanding and showed genuine interest in your offerings, but lacked support. I'd offer her a job tomorrow if I was in the industry. However, the overall experience fell short of expectations largely in terms of what appeared to me me to be a shortage of staff cooking and serving meals particularly breakfast which was very poor in terms of timing, presentation and quality. The rooms continue to look tired and didn't smell fresh. A lot of damage on front doors!

Nice, quiet stay

Customer review rating 4.3/5

Anonymous Business - 15/10/2020 Confirmed reviews ALL

We were working locally overnight in the area for a couple of nights & needed to rest during the day. The rooms were very quiet & comfortable.

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