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Mercure Kooindah Waters Central Coast 4 stars

Customer review rating 4.3/5 5,692 reviews

ALLSAFE approved hotel

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Mercure Kooindah Waters Central Coast
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+ 20 Services

Hotel extras

  • Tranquil setting surrounded by natural wetlands

  • Ranked in the Top 100 resort golf course in Australia

  • Indoor and outdoor pools, tennis courts, gym, sauna and BBQ area

  • Karinya's Restaurant & Wine Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Reception open 24 hours a day
  • Beauty salonPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Outdoor playground for children
  • Golf
  • Tennis
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 wyong
australia

Tel: +61243555777

Fax: (+61)2/43555700

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY At 105km / 65.24 miles - Shuttle paying

  • By train

    WYONG At 2km / 1.24 miles

GPS :-33.282806, 151.440582

Our accommodation(s)

Providing the perfect space to relax, Mercure Kooindah Waters Central Coast features an impressive selection of accommodation options, which include stylish King Rooms and spacious one, two and three bedroom apartments. Modern and beautifully presented, each guest room and apartment features everything required for an enjoyable stay. Apartments are fully self-contained, with a full kitchen, laundry, a separate living and dining area, a private balcony and an LCD TV with Foxtel and pay-per-view channels.

Standard Room 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 1 King Bed Golf View

  • Max. number of persons: 2
  • Views: Golf view *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege Room 1 King Bed and Balcony

  • Max. number of persons: 3
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

KARINYAS RESTAURANT

Type of cuisine: International

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Menu (PDF)

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Non contractual photo

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 309 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Mercure Kooindah Waters Central Coast

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,692 reviews

tripadvisor

TripAdvisor Rating 4.0/5

795 reviews

Customer review rating 2.5/5

Cwoodall Business - 11/05/2021 Confirmed reviews ALL

Room service food was great, Room was average. Old, tired, and needs a touch

Nice enough

Customer review rating 3.5/5

Ro Business - 11/05/2021 Confirmed reviews ALL

I would stay again so take the below only as some feedback not heavy critiscm. The top of the Parapets need painting or cleaning. Also noting significant amount of cobwebs on the balcony. Some mould in the shower that should be resolved. Overall the stay was fine and staff accomodating.

Very happy

Customer review rating 4.5/5

Andrew H. Couples - 11/05/2021 Confirmed reviews ALL

Extremely happy and very satisfying. Will definitely be back

Peaceful, both on the course and off it

Customer review rating 4.5/5

Richard T. Couples - 10/05/2021 Confirmed reviews ALL

2-night stay with 2 rounds of golf for my wife and I. Super friendly staff. Loved the golf course, and found the stay very peaceful.

Dear Richard, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Return visit

Customer review rating 3.5/5

Erin Friends - 10/05/2021 Confirmed reviews ALL

I am a return guest, last staying with you in December 2020 for 3 nights. This time staying for 1 night. The lounges in the 2 bedroom villa was dirty and stained and need replacing. Pillows to sleep on are awful but that’s a personal choice. Dinner in restaurant was good but service from the kitchen was slow, we waited well over an hour for our meals. Cocktails were great.

Dear Erin, Thank you for taking the time to tell us about your experience at the Mercure Kooindah Waters Central Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Belinda Stewart Acting Front Office Manager

Didn’t get the usual Accor discounts

Customer review rating 4.0/5

Anthony E. Couples - 10/05/2021 Confirmed reviews ALL

Staff were excellent. Food was nice

Dear Anthony, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Great place. Very relaxing atmosphere

Customer review rating 4.5/5

Anonymous Couples - 10/05/2021 Confirmed reviews ALL

Great place for a quiet getaway even if you don't play golf. Stayed in a 2 br apartment. Plenty of rooms. Restaurant food was very good and staff were all great.

Dear Christopher, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Lovely scenery from the restaurant

Customer review rating 3.0/5

Anonymous Couples - 09/05/2021 Confirmed reviews ALL

Lovely staff, wonderful golf views. Room pretty standard, nice and clean.

Dear Laura, Thank you for taking the time to tell us about your experience at the Mercure Kooindah Waters Central Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Belinda Stewart Acting Front Office Manager

Always a privilege to stay

Customer review rating 4.5/5

S A. Couples - 09/05/2021 Confirmed reviews ALL

Stayed in the privilege room, great size room, beautiful views of the golf course. As an Accor member received the additional benefits. Always enjoy our stay and is one of our favourite Accor properties.

Dear Symmon, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Will return

Customer review rating 5.0/5

Jenny Couples - 08/05/2021 Confirmed reviews ALL

Easy to find in very peaceful surroundings. Cheerful and attentive staff. Our room overlooking the golf course was delightful, clean and spacious. Restaurant did not disappoint and will certainly come again.

Dear Jenny, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Great stay

Customer review rating 5.0/5

Harry Friends - 08/05/2021 Confirmed reviews ALL

Took up the stay and play offer for 2 nights, staying in a 2 bedroom apartment. Amazing value for money! Will definitely look to come back and do this again.

Dear Harry, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Friendly Staff

Customer review rating 4.0/5

Shirley T. Friends - 08/05/2021 Confirmed reviews ALL

Marcia was very friendly & efficient. We were moved promptly to another room because the original room was dusty and there was a minor issue with the TV.

Dear Shirley, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Golf course an attraction to the stay at Mecure

Customer review rating 4.5/5

Roger W. O. Couples - 07/05/2021 Confirmed reviews ALL

Overall very good

Dear Roger, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Amazing service

Customer review rating 5.0/5

Lisa Solo - 07/05/2021 Confirmed reviews ALL

Everyone was so friendly and helpful room was clean and comfortable

Dear Lisa, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Easy to access from Sydney and good hotel experience with fantastic golf course!

Customer review rating 4.0/5

Anonymous Friends - 07/05/2021 Confirmed reviews ALL

3 day golf trip with 2 evenings meals staying in 2 bedroom accom and using lap pool

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Great service

Customer review rating 4.5/5

Paul Couples - 06/05/2021 Confirmed reviews ALL

The staff were fabulous! The view on the balcony over the 18th amazing. Loved our stay

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Room was unacceptable

Customer review rating 1.5/5

Anonymous Business - 06/05/2021 Confirmed reviews ALL

Hi my room was a disabled type room. The bathroom arrangement is not suitable for those without a wheelchair. Foe example the sink is very low and ots pretty hard to not flood the bathroom when showering. What was really disappointing was the musty smell in the room. My company stays there quiet often and I was really disappointed with my time there.

Dear Blayn, Thank you for taking the time to tell us about your experience at the Mercure Kooindah Waters Central Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Belinda Stewart Acting Front Office Manager

1 Night Stay

Customer review rating 4.5/5

Catherine Business - 05/05/2021 Confirmed reviews ALL

Booked for 1 night due to work. Room was spacious and well apointed. I enjoyed having the balcony looking over the golf course and watching the sun go down. Restaurant was fully booked until 8.30pm which was not a problem as I ordered room service. The menu is on the TV which is easy to negotiate. The food to my surprise was delivered like Uber Eats in a bag with two boxes 1 dinner and 1 dessert. I have recently spent 15 days on holidays traveling around using different Accor hotels, they all use plates with covers and knives and forks. It doesn't taste nice when you have to eat your dinner in a cardboard box and try adding gravy. (Which I didn't this time). The dessert which sounded really nice on the menu came in little tubs and squeezed in together. I made sure I had breakfast in the restaurant

Dear, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Fantastic event management team

Customer review rating 4.5/5

Verity Q. Business - 05/05/2021 Confirmed reviews ALL

From start to finish everything ran smoothly for our event. The food and beverage manager, Leigh, was exceptional catering to all our needs, efficient, and touched base each morning to check any timing changes. The event manager, Louise, was amazing. Always responded promptly and nothing was a problem every step of the way, even our last minute cancellation/reschedule, or any av requirements. We look forward to hosting our quarterly meetings at Kooindah Waters going forward.

Dear Verity, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

Convenient location

Customer review rating 4.5/5

Philip W. Families - 04/05/2021 Confirmed reviews ALL

A good location on the Central Coast, situated nicely between Newcastle and Sydney. Even better if you have time to play golf......

Dear Philip, We very much appreciate your comments regarding your stay at the Mercure Kooindah Waters Central Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Belinda Stewart Acting Front Office Manager

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