Mercure Kooindah Waters Central Coast 4 stars

TripAdvisor rating 4.0/5 731 reviews
Mercure Kooindah Waters Central Coast
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Hotel extras

  • Tranquil setting surrounded by natural wetlands

  • Ranked in the Top 100 resort golf course in Australia

  • Indoor and outdoor pools, tennis courts, gym, sauna and BBQ area

  • Karinya's Restaurant & Wine Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Reception open 24 hours a day
  • Beauty salonPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259
wyong
australia

Tel: +61243555777

Fax: (+61)2/43555700

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY At 105km / 65.24 miles - Shuttle paying

  • By train

    WYONG At 2km / 1.24 miles

GPS :-33.282806, 151.440582

Our accommodations

Providing the perfect space to relax, Mercure Kooindah Waters Central Coast features an impressive selection of accommodation options, which include stylish King Rooms and spacious one, two and three bedroom apartments. Modern and beautifully presented, each guest room and apartment features everything required for an enjoyable stay. Apartments are fully self-contained, with a full kitchen, laundry, a separate living and dining area, a private balcony and an LCD TV with Foxtel and pay-per-view channels.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 1 King Bed Golf View

  • Max. number of persons: 2
  • Views: Golf view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 2
  • Views: Garden side, Golf view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

2 Bedroom Apartment 2 Queen Beds

  • Max. number of persons: 4
  • Views: Golf view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

KARINYAS RESTAURANT

Type of cuisine: International

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Photo non contractuelle / Strictly non binding

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 309

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Mercure Kooindah Waters Central Coast

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,561 reviews

tripadvisor

TripAdvisor Rating 4.0/5

731 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic accomodation

Customer review rating 4.3/5

Shane Couples - 15/01/2020 Confirmed reviews ALL

We thoroughly enjoyed staying at Kooindah Waters. The apartment was beautifully presented and very clean, with great views of the golf course. We appreciated the parking being so close to the accomodation, and made use of the excellent pool facilities on site. We would definitely come back!

A great place to stay

Customer review rating 4.3/5

Don L. Business - 15/01/2020 Confirmed reviews ALL

Friendly staff who always make you feel welcome.

Few Days Holiday

TripAdvisor rating 4.0/5

Angmay1966 Couples - 15/01/2020 TripAdvisor review

Resort facilities are very good - golf, pools, tennis etc. Breakfast was great and dinner very nice. Staff were very friendly and helpful. Only con you need to drive to all services, attractions etc - no shops within walking distance.

Clean apartment with great staff

Customer review rating 4.3/5

Greg S. Couples - 14/01/2020 Confirmed reviews ALL

We had a one bedroom apartment which was clean. Did smell a bit musty when we entered and the carpet did feel a bit wet, however overall very nice. The staff at check in/out and the restaurant were excellent. Polite, courteous and friendly. Made the experience memorable.

Very relaxing

Customer review rating 4.3/5

Tracey B. Couples - 14/01/2020 Confirmed reviews ALL

Pleasant

Couples weekend away

Customer review rating 4.3/5

Darlene Couples - 14/01/2020 Confirmed reviews ALL

Excellent the weather was mild couldn’t use the pool but apartment was lovely

Ok place but very impersonal

Customer review rating 4.3/5

Ikonz Couples - 14/01/2020 Confirmed reviews ALL

The whole stay was somewhat underwhelming. Little to no interest in assisting us at check-in and check-out. It felt like we were checking in to a holiday park, where we were shown the map and pointed in the direction. The rooms and facilities are a little dated by today's standards for a 4-Star property. Our dinner at the restaurant was superb and the surroundings are pleasant being set amongst the golf course.

great

Customer review rating 4.3/5

Rod Business - 13/01/2020 Confirmed reviews ALL

great

Nice location nice hotel

Customer review rating 4.3/5

Helen Couples - 13/01/2020 Confirmed reviews ALL

Nice hotel, friendly staff. My room 221 had a funny smell which i realised was a mouldy smell coming from the laundry once i opened the door. A lady called Cheryl stood out and was the most friendliest loveliest lady, she was working in the breakfast buffet.

Room service

Customer review rating 4.3/5

Aysel G. Couples - 12/01/2020 Confirmed reviews ALL

Resaption staff is very kind help full thank you But Room services it’s not good shampoo it’s not enough towel problem and cleaning not very well. Its not working spa I want to work it because hotel fare a way beaches we need spa and pool pool it’s okay but spa never work Thank you

Holiday fun with grand-kids

Customer review rating 4.3/5

Suenman Families - 12/01/2020 Confirmed reviews ALL

Thanks for the upgrade to a 3 bedroom apartment ! Everything was clean and well appointed, as usual at Kooindah Waters. We swam each day, using both the pools which were well maintained but definitely lacked enough lounge chairs. Terrific breakfast. Thank you so much for providing a Childrens' Play Room with toys and videos. Friendly staff - Will definitely come back.

Very happy but tiny improvements would make it perfect

Customer review rating 4.3/5

Lucas D. Families - 12/01/2020 Confirmed reviews ALL

Excellent on every level, but the addition of fly screens would have been excellent. With a pet, they love to smell and hear whats going on outside and for me I prefer fresh air in the evening. In the pet friendly room fly screens on either the windows or large glass door(s) would improve the expeience to 10/10. But we will be back next year with or without fly screens :)

Customer review rating 4.3/5

Veronica O. Couples - 11/01/2020 Confirmed reviews ALL

Love staying at kooindah very friendly and excellent staff very comfortable rooms fabulous restaurant great food would never stay anywhere else when we visit the central coast

Ok place but very impersonal

TripAdvisor rating 4.0/5

ikonz Couples - 11/01/2020 TripAdvisor review

The whole stay was somewhat underwhelming. Little to no interest in assisting us at check-in and check-out. It felt like we were checking in to a holiday park, where we were shown the map and pointed in the direction. The rooms and facilities are a little dated by today's standards for a 4-Star property. Our dinner at the restaurant was superb and the surroundings are pleasant being set amongst the golf course.

Nice food in restaurant but hotel very poorly maintained

Customer review rating 4.3/5

G H. Couples - 10/01/2020 Confirmed reviews ALL

Had a very large one bedroom suite but room was not well maintained with numerous issues. Stayed two nights but on the first night the a/c stopped working and the room overheated meaning we got no sleep. Facilities such as the spa and sauna room were out of action for “maintenance” ! Cracks in walls and ceilings, dirty filthy deck, loose curtains etc. Outdoor pool ok but had a ring of scum around tide line like it had never been cleaned. The only bit that impressed us was the restaurant food but then we discovered they didn’t stock desert wine to have with cheese which was a bit unusual for a hotel. I have numerous photos and would be happy to share these if Accor get in touch with me to discuss.

Amazing place to have a relaxed family holiday

TripAdvisor rating 4.0/5

sumanbaniya27 Family - 10/01/2020 TripAdvisor review

I went to Mercure Kooindah Waters between Christmas and New Year eve with my family and friend's family. We were there with our kids, all loved the outdoor pool, played some tennis as well. Amazing place to have a family holiday. Cleanliness was great, breakfast was great. My only comment on breakfast was, the fruits were not fresh.

Very satisfied with exception of dinner

Customer review rating 4.3/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Room - perfect Amenities - perfect Breakfast - good Dinner - not satisfactory meal undercooked and late not a lot of choice. Restuarant fairly empty considering the accommodation completely full.

Very enjoyable

Customer review rating 4.3/5

Kathleen Y. Couples - 08/01/2020 Confirmed reviews ALL

We enjoyed our night at Kooindah Mercure. We were upgraded to a room overlooking the golf course, having once worked in the motel environment my only problem was that the bathroom needs some cleaning in the shower and the balcony outside also needs attention. Other than that our stay was good.

New Years stay

Customer review rating 4.3/5

Jen Couples - 08/01/2020 Confirmed reviews ALL

After a couple hours of being in the hotel room we noticed the toilet flush wasn’t working. I contacted the front desk and went down to reception, however, there was no one there. My partner and I decided to head out and discuss this matter once we returned. Once we returned we brought it up with the staff member who advised us that the maintenance staff had left for the day which was an inconvenience from our end because maintenance was still available when we were attempting to contact reception when we initially noticed the matter. Although the staff member apologised, they just seemed uninterested in ensuring our first night was comfortable and advised us that we would have to take the lift down to the public bathroom. So throughout the night we would continuously have to inconveniently use a public bathroom. We tried to brush it off and enjoy the stay as we were there for 3 nights. Of course once we returned to our room, we came across cockroaches in our bathroom which made it difficult for us to enjoy. The following morning I spoke with reception and expressed my disappointment of how inconvenient it was as well as the insects in our bathroom. I understand these things occur, however, I had hoped the supervisor would have wanted our remainder stay to be enjoyable and offer some sort of compensation for the inconvenience of having to use a public bathroom on our first stay. Even possibly reducing the price for the first night considering it was over the new year period and prices are higher. Unfortunately that was not the case and we felt our stay was not very valuable to ensure customer return considering this is meant to be a 4.5 star rating hotel. We didn’t feel the rating was accurate and we have been very well taken care of at lower star rating hotels before. The hotel is at a nice location and the facilities were available, except for sauna and spa. They were both unavailable and not operating. Rooms are tidy and standard, we were placed right next to the lift and our couch was not comfortable. The middle part of the couch was broken so we kept sinking into the sofa. Overall stay I would give it a 6 out of 10.

the suite was well prepared for our dogs stay, the room service was fine and the overall service was great

Customer review rating 4.3/5

John S. Couples - 07/01/2020 Confirmed reviews ALL

it was comfortable and relaxing

Our most recent 20 reviews

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