Mercure Kooindah Waters Central Coast 4 stars

was a relaxing overnight stay. we stayed in a 2 bedroom apartment. It was a good apartment but could do with a fresh coat of paint and the lounge needs a good steam clean or replacing it. great service and good location.

Not impressed with restaurant food. Staff very helpful and friendly. First room smelt very musty and had to turn the air con off. Bathroom had mould in the shower

Your staff are welcoming, very friendly and helpful. The apartment however, for it's price bracket was a bit disappointing. I did notice quite a few marks on the walls and patched repairs that weren't very professional. Our fridge kept beeping through the night with Quick Freeze and as a result I did not sleep very well. I would make a suggestion that when you have large group bookings with quite a few people arriving by train that possible a courtsey bus from the train station could be timetabled. The taxis are a very hit and miss service. The bus would give your customers a lot of relief. I will say congratulations to the staff for keeping their cool regarding the power outage and non stop rain. They were very pleasant to deal with.

We came for our anniversary. Unfortunately the grounds were underwater due to the floods that weekend, but that didn't stop us from having a very enjoyable time. We will definitely come back again.

Stayed for 3 nights for a cross stitch retreat... my 2nd stay and won't be my last it is a lovely place to stay

Fun weekend but the rain and blackout made the stay a little uncomfortable.

I stayed in one of the buildings next to the main building, I can’t believe there was no lift, I was very unhappy to have to carry my heavy luggage up 4 flights of stairs, I’m not sure why there is no lift. The gluten free lunch and morning /afternoon tea should be better labeled as people who are not Coeliac’s didn’t see the sign and ate the gf options and that left me with no food options.

Everything I needed was there.

I have stayed at the Resort for over 6 weeks now, and the rooms are spacious, all facilities are immaculate and serviceable. The staff are polite and personable. Daily restocking of the room is completed well and the food is awesome. Very quiet and it is away from the local area so it is secure and I didn't have any issues with leaving shoes outside room. Wonderful golf course and the competitions are fantastic with good prizes. Great place to catch up with locals as well, as they get to use the facilities and can point you in the right direction for things to do and off the beaten track.

Our stay was a Christmas gift from our children together with tickets to see Senior's Moments 2 Unfortunately it was the hottest day experienced for many years and sadly the air conditioners were little help as the one in the bedroom didn't have a working fan. Our apartment was very nice, clean and comfortable though there was only two sachets of sugar provided. We had planned to dine in the restaurant but it being so hot and a distance to walk, we opted to drive to the Wyong Golf Club. I would recommend your resort as it is very lovely but is suited to a much younger age group. I hope this feedback helps. Daniel

Disappointing food and overall experience was one of a dated and tired hotel/facility.

Great staff, very clean, lovely pool. Please add powerpoints and USB ports.

We enjoyed our complimentary membership night here recently on a business trip. We enjoyed our stay.

Check-in was very easy. Staff were easy to deal with. The meals were nice. The room was comfy and clean.

Hired a board room for a staff meeting, everything was very streamlined and went off well.