Mercure Kooindah Waters Central Coast 4 stars

We had a one bedroom apartment which was clean. Did smell a bit musty when we entered and the carpet did feel a bit wet, however overall very nice. The staff at check in/out and the restaurant were excellent. Polite, courteous and friendly. Made the experience memorable.

Pleasant

Excellent the weather was mild couldn’t use the pool but apartment was lovely

The whole stay was somewhat underwhelming. Little to no interest in assisting us at check-in and check-out. It felt like we were checking in to a holiday park, where we were shown the map and pointed in the direction. The rooms and facilities are a little dated by today's standards for a 4-Star property. Our dinner at the restaurant was superb and the surroundings are pleasant being set amongst the golf course.

great

Nice hotel, friendly staff. My room 221 had a funny smell which i realised was a mouldy smell coming from the laundry once i opened the door. A lady called Cheryl stood out and was the most friendliest loveliest lady, she was working in the breakfast buffet.

Resaption staff is very kind help full thank you But Room services it’s not good shampoo it’s not enough towel problem and cleaning not very well. Its not working spa I want to work it because hotel fare a way beaches we need spa and pool pool it’s okay but spa never work Thank you

Thanks for the upgrade to a 3 bedroom apartment ! Everything was clean and well appointed, as usual at Kooindah Waters. We swam each day, using both the pools which were well maintained but definitely lacked enough lounge chairs. Terrific breakfast. Thank you so much for providing a Childrens' Play Room with toys and videos. Friendly staff - Will definitely come back.

Excellent on every level, but the addition of fly screens would have been excellent. With a pet, they love to smell and hear whats going on outside and for me I prefer fresh air in the evening. In the pet friendly room fly screens on either the windows or large glass door(s) would improve the expeience to 10/10. But we will be back next year with or without fly screens :)

Love staying at kooindah very friendly and excellent staff very comfortable rooms fabulous restaurant great food would never stay anywhere else when we visit the central coast

The whole stay was somewhat underwhelming. Little to no interest in assisting us at check-in and check-out. It felt like we were checking in to a holiday park, where we were shown the map and pointed in the direction. The rooms and facilities are a little dated by today's standards for a 4-Star property. Our dinner at the restaurant was superb and the surroundings are pleasant being set amongst the golf course.

Had a very large one bedroom suite but room was not well maintained with numerous issues. Stayed two nights but on the first night the a/c stopped working and the room overheated meaning we got no sleep. Facilities such as the spa and sauna room were out of action for “maintenance” ! Cracks in walls and ceilings, dirty filthy deck, loose curtains etc. Outdoor pool ok but had a ring of scum around tide line like it had never been cleaned. The only bit that impressed us was the restaurant food but then we discovered they didn’t stock desert wine to have with cheese which was a bit unusual for a hotel. I have numerous photos and would be happy to share these if Accor get in touch with me to discuss.

I went to Mercure Kooindah Waters between Christmas and New Year eve with my family and friend's family. We were there with our kids, all loved the outdoor pool, played some tennis as well. Amazing place to have a family holiday. Cleanliness was great, breakfast was great. My only comment on breakfast was, the fruits were not fresh.

Room - perfect Amenities - perfect Breakfast - good Dinner - not satisfactory meal undercooked and late not a lot of choice. Restuarant fairly empty considering the accommodation completely full.

We enjoyed our night at Kooindah Mercure. We were upgraded to a room overlooking the golf course, having once worked in the motel environment my only problem was that the bathroom needs some cleaning in the shower and the balcony outside also needs attention. Other than that our stay was good.