Mercure Kooindah Waters Central Coast 4 stars

Customer review rating (ALL Rating) 4.3/5 984 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Championship golf course, indoor & outdoor pools, tennis court, gym, and kids' playground

  • All rooms with private balconies or terraces

  • Meeting rooms & events facilities

  • Complimentary on-site parking

  • King Rooms and 1, 2, & 3 bedroom apartments available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 WYONG
Australia

GPS:-33.282806, 151.440582

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

KARINYAS RESTAURANT

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  984 reviews

TripAdvisor Rating  4.0/5  833 reviews

Customer review rating 3.5/5

Cindy Couples - Confirmed reviews ALL

Went for two night with my husband , rooms were good but we were given a disabled bathroom which wasn’t too romantic , place didn’t seem to busy so not sure y we were given that room

Dear Cindy H., Thank you very much for taking the time to review your stay. I can see you had a good time here at the hotel, but you didn't like your room. I had a look at your reservation and it looks like whoever booked the room clicked on the "accessible" room. We are very sorry that you didn't need this room type. We hope that you come back and explore our other room types in the future. Sincerely, Tim - Assistant Front Office Manager

Lovely staff, great family packages

Customer review rating 5.0/5

Amanda Families - Confirmed reviews ALL

We purchased the family adventure package that included 2 nights and breakfast at Mercure, entry to the Reptile park and Treetop adventures. Great value!

Dear Amanda T., Thank you so much for taking the time to review your stay here. We can see you had a great time here at the hotel. I will pass on your kind message to Suzie and so glad she was able to make your son's birthday special. Thank you for your feedback regarding the lounge, we are in the process of upgrading the hotel. Hopefully we get to welcome you back here soon. Sincerely, Tim - Assistant Front Office Manager

Thankyou

Customer review rating 4.5/5

Nm Friends - Confirmed reviews ALL

Very good stay, no issues with booking, streamlined. Golf course was great. Staff in the hotel etc. were excellent. Only thing was coffee machine at breakfast table didn't make good coffee. Excellent overall though.

Dear Nick M., Thank you so much for taking the time to review your stay. It looks like you had a great time here and playing golf. Very sorry about the coffee machine, you can always order a coffee from the bar. We hope that you come back and stay in the future. Sincerely, Tim - Assistant Front Office Manager

Nice place and helpful staff

Customer review rating 5.0/5

Martin M. Families - Confirmed reviews ALL

Booked for one room and got a2 room upgrade, very happy with the accommodation ands the staff. Very helpful and informative

Dear Martin M., Thank you so much for taking the time to review your stay with us. We can see that you had an amazing stay with us. Thank so you much for acknowledging our friendly staff here at the hotel. We hope you stay with us again soon. Sincerely, Tim - Assistant Front Office Manager

Ultra poor service

TripAdvisor rating 1.0/5

Terry H TripAdvisor review

We ordered beer and coffee and the wait was so long we ended up leaving. The management is totally inept at delivering service. If you are thinking of going there for a drink, forget it. This not the first time we hve noticed this and nothing has improved, from time to time new bar staff appear but it seems the have been given on training in how to serve patrons. On our most recent visit the bar attendant was off doing other duties while we were waiting for our order to be fulfilled.

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Other web-users rate our hotel

  • 132 reviews 9.2/10 Location
  • 552 reviews 7.3/10 Room
  • 502 reviews 8.5/10 Service
  • 15 reviews 2.6/10 WiFi
  • 286 reviews 6.6/10 Food
  • 204 reviews 5.5/10 Cleanliness
  • 121 reviews 7.3/10 Breakfast

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