Mercure Kooindah Waters Central Coast 4 stars

Customer review rating (ALL Rating) 4.4/5 793 reviews

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Mercure Kooindah Waters Central Coast - Image 1
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40 Kooindah Boulevard, 2259 WYONG, Australia

Description

Hotel extras

  • Championship golf course, indoor & outdoor pools, tennis court, gym, and kids' playground

  • Rooms with private balcony are available on request

  • Meeting rooms & events facilities

  • Complimentary on-site parking

  • King Rooms and 1, 2, & 3 bedroom apartments available

Our accommodation(s)

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Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 WYONG
Australia

GPS:-33.282806, 151.440582

Telephone
Fax +61 2 4355 5700

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

KARINYAS RESTAURANT

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  793 reviews

TripAdvisor Rating  4.0/5  846 reviews

Nice enough

Customer review rating 3.5/5

Lee Families - Confirmed reviews ALL

Dear Lee, Thank you for sharing your thoughts regarding your recent stay. We appreciate your loyalty and are glad to hear you enjoyed our wine and cocktail selection. However, I sincerely apologize for the condition of your room and the lounge furniture, as well as the limited variety on our restaurant menu. Your feedback is invaluable, and we will certainly take it into consideration as we strive to enhance our guests\' experiences. We hope to welcome you back for another stay in the future. Kind Regards, Tim - Assistant Manager

Great Spot

Customer review rating 3.5/5

David E. Business - Confirmed reviews ALL

Dear David E., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear you enjoyed your client lunch and appreciated our staff\'s service. However, we regret the inconvenience caused by the mix-up with your dinner drinks and the delay in receiving your sides. Additionally, I apologize for the oversight regarding your room refresh request. We value your input and will ensure it is communicated to our team for improvement. Kind Regards, Tim - Assistant Manager

Location good Stay below standard.

Customer review rating 1.5/5

John Business - Confirmed reviews ALL

Dear John, Thank you for sharing your feedback. We truly apologize for the inconveniences you experienced during your stay. Unfortunately, we do not offer a porter service at the hotel, which is why we were unable to assist with carrying your luggage. We do understand that this may have been frustrating and appreciate your understanding on this matter. Regarding the two-bedroom apartment with stairs, all of our apartments of this type do indeed have stairs. We recommend that our guests review the details on our website, which clearly outlines this information to ensure expectations are set accordingly. We apologize if this caused any confusion, and we will certainly take your feedback into consideration to improve communication in the future. We also regret the delay during check-in, and we understand that it must have been frustrating to have to wait. Your feedback about this will be shared with our team to improve our service and ensure we’re more attentive during check-in, especially when guests are waiting. We appreciate you bringing these matters to our attention, and we sincerely hope that despite these issues, you were able to enjoy other aspects of your stay. We value your feedback and will work to make improvements moving forward. Kind Regards, Tim - Assistant Manager

Stay After Golf

Customer review rating 4.0/5

Craig P. Families - Confirmed reviews ALL

Dear Craig P., Thank you for your positive feedback regarding our location and amenities. We appreciate your comments about the accommodation\'s condition and will take them into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay. Kind Regards, Tim - Assistant Manager

Customer review rating 4.5/5

Keith Couples - Confirmed reviews ALL

Dear Keith, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our facilities and service. We appreciate your comments about the air conditioning and will take them into consideration for future improvements. Kind Regards, Tim - Assistant Manager

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Other web-users rate our hotel

  • 119 reviews 9.6/10 Location
  • 464 reviews 6.8/10 Room
  • 446 reviews 8.2/10 Service
  • 229 reviews 6.1/10 Food
  • 164 reviews 4.8/10 Cleanliness
  • 138 reviews 6/10 Breakfast
  • 6 reviews 6.2/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.