Mercure Kooindah Waters Central Coast 4 stars

Customer review rating (ALL Rating) 4.4/5 788 reviews

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40 Kooindah Boulevard, 2259 WYONG, Australia

Description

Hotel extras

  • Championship golf course, indoor & outdoor pools, tennis court, gym, and kids' playground

  • Rooms with private balcony are available on request

  • Meeting rooms & events facilities

  • Complimentary on-site parking

  • King Rooms and 1, 2, & 3 bedroom apartments available

Our accommodation(s)

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Hotel location

Mercure Kooindah Waters Central Coast

40 Kooindah Boulevard
2259 WYONG
Australia

GPS:-33.282806, 151.440582

Telephone
Fax +61 2 4355 5700

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

KARINYAS RESTAURANT

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  788 reviews

TripAdvisor Rating  4.0/5  851 reviews

Customer review rating 5.0/5

Lee B. Couples - Confirmed reviews ALL

We very pleased to receive an upgrade to an apartment which was well located and very comfortable.

Dear Lee, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort and location of your upgraded apartment. It is always our goal to provide a relaxing experience for our guests. Kind Regards, Tim - Assistant Manager

Customer review rating 3.5/5

Mary-ann H. Couples - Confirmed reviews ALL

I found the decision to stop servicing rooms other than every four days, a string disincentive to return to a hotel that I had previously enjoyed so much The staff are fabulous, the restaurant food is great, but i expect to have my room cleaner when I’ve paid $720 for two nights.

Dear Mary-Ann, Thank you for sharing your feedback. We are pleased to hear that you found our staff wonderful and enjoyed the food in the restaurant. Regarding room servicing, both the hotel and Accor are working towards becoming more environmentally friendly, which is why stayover cleans are now scheduled every four days. Fresh linen and daily servicing have a significant environmental impact, and this updated approach helps reduce water and energy use while still ensuring that guests can request additional amenities whenever required. We understand that expectations vary, especially when staying at a premium rate, and we are sorry that this aspect of your stay did not meet your expectations. Our team is always happy to provide extra towels, amenities, or a refresh upon request, and we apologise if this was not made clear during your stay. Thank you again for your comments. We hope to have the opportunity to welcome you back in the future. Kind Regards, Tim - Assistant Manager

Customer review rating 4.0/5

Mark A. Business - Confirmed reviews ALL

I was meeting with a business partner and we played a round of golf, had a drink and then a meal at the restaurant. It was clean and friendly, the meal was good and the wine was nice, and the rooms were great.

Dear Mark, Thank you for your kind feedback regarding your recent stay at Mercure Kooindah Waters Central Coast. We are delighted to hear that you enjoyed the beautiful location, the quality of your meals, and the friendliness of our staff. It is wonderful that you were able to relax and have a productive meeting with your business partner. We hope to welcome you back in the future for another enjoyable experience. Kind Regards, Tim - Assistant Manager

Customer review rating 4.0/5

Kroell E. Business - Confirmed reviews ALL

Nice quite room, good facilities. Check in process was a little bumpy, as another guest had been checked into the room first allocated to me, but I got a nice room in exchange.

Dear Kroell, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed the quiet room and facilities. I apologize for the inconvenience during the check-in process and appreciate your understanding as we resolved the situation. Kind Regards, Tim - Assistant Manager

Customer review rating 4.0/5

Joseph I. Couples - Confirmed reviews ALL

It was very well presented room very clean the only thing it was lacking was tissues where other places we have stayed all have tissues.

Dear Joseph, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found the room well presented and clean. Your suggestion about providing tissues is appreciated, and we will consider it for future improvements. Kind Regards, Tim - Assistant Manager

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Other web-users rate our hotel

  • 110 reviews 9.8/10 Location
  • 475 reviews 7.3/10 Room
  • 469 reviews 8.5/10 Service
  • 252 reviews 7.2/10 Food
  • 186 reviews 6.2/10 Cleanliness
  • 125 reviews 6.7/10 Breakfast
  • 66 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.