Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 3.8/5 1,193 reviews

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Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
Pullman Magenta Shores Resort - Image 3
Pullman Magenta Shores Resort - Image 4
1 Magenta Drive, 2261 MAGENTA, Australia

Description

Hotel extras

  • Escape to a luxurious beachfront resort on the Central Coast, just 90 minutes from Sydney.

  • Stay in spacious studios, 1-, 2-and 3-bedroom villas with kitchens and private outdoor spaces.

  • Relax in stunning lagoon-style pools or enjoy a refreshing swim in the indoor heated lap pool.

  • Tee off on the championship 18-hole golf course or indulge in pure relaxation at Vie Spa.

  • Enjoy direct access to pristine Magenta Beach, tennis, delicious dining and lush gardens.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Deluxe Studio King

Photo out of - Deluxe Studio King

Our refurbished Deluxe Studio offers a luxury king bed, a beautifully appointed balcony overlooking the golf course, gardens or pools. Additional features include LCD TV, tea and coffee making facilities. Rates are not inclusive of daily housekeeping.

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Villa

Two Bedroom Villa

Photo out of - Two Bedroom Villa

Spacious open-plan villa offering self-contained kitchen and laundry, living and dining area plus private furnished terrace overlooking golf course, gardens or pool. 2 bathrooms. Rates not inclusive of daily housekeeping service. Villa has internal stairs

Max. number of persons
5
Area
From 119 m² / 1280 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Classic Three Bedroom Villa

Photo out of - Classic Three Bedroom Villa

Spacious and comfortable, open-plan multilevel villa offering self-contained kitchen, living and dining area, laundry and a private furnished terrace overlooking the golf course, gardens or lagoon pool. Rates not inclusive of daily housekeeping service.

  • Views:

    Golf view or Pool side

Max. number of persons
7
Area
From 136 m² / 1463 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Superior Three Bedroom Villa

Photo out of - Superior Three Bedroom Villa

Recently refurbished and spacious multilevel villa offering open plan living and dining area, modern kitchen, laundry and a private, newly styled terrace overlooking the golf course, gardens or pool. Rates are not inclusive of daily housekeeping service.

  • Views:

    Garden View

Max. number of persons
7
Area
From 136 m² / 1463 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Deluxe Three Bedroom Villa

Photo out of - Deluxe Three Bedroom Villa

Experience deluxe living in this renovated multilevel villa with gourmet kitchen, contemporary living and dining, 2.5 modern bathrooms, laundry and private terrace with views of golf course, gardens or pool. Rates are not inclusive of daily housekeeping.

Max. number of persons
7
Area
From 136 m² / 1463 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Deluxe 4 Bedroom Terrace

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Telephone
Fax +61 2 4352 8199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 54 rooms
  • 54 non-smoking rooms
  • One floor

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Breakfast à la carte

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

6 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Green area
  • Baby bed

Well-being

Rock Pools

  • Outside
  • On site

Indoor Pool

  • Covered
  • On site

Lagoon Pool

  • Outside
  • On site

Gym

  • On site
  • Sauna room

Sports and leisure

Tennis

  • Nearby

Golf Additional charge

  • On site

Tennis

  • On site

Golf

  • Nearby
  • On site
  • Outdoor parking
  • Public
  • 100 parking spaces

Services & equipment

  • Electric car recharging units 3,7 kVA
  • TESLA recharging units

SHALLOWS

Photo out of - SHALLOWS

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

Cooking style
International
Chef name
Brian VanNieukwerk
2261 Magenta, Australia
Telephone +61 2 4352 8139

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

LAGOON BAR

Photo out of - LAGOON BAR

Lagoon Bar is open 7 days during the summer holiday season and special event days. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Bar Type
POOL BAR
Accessibility
Accessible service
Telephone +61 2 4352 8100

Other informations

Services

  • Wheelchair access
  • Bar for hotel customers only

Payment

  • Cash

Lagoon Bar is open 7 days during the summer holiday season and special event days. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Indoor Heated Pool Outdoor Lagoon Pool Outdoor Rock Pools (Children's Pool)

Stick to your workout routine in our fully equipped fitness lounge, featuring state-of-the-art cardio, weight equipment and a steam room.

Vie Spa offers five treatment rooms, including our Vichy Shower room and an exclusive couple's treatment room with spa bath. We invite you to indulge in a relaxing spa treatment to enhance your stay!

With its spectacular backdrop and outstanding event facilities, Pullman Magenta Shores Resort provides the ideal setting for Central Coast weddings. Just 90 minutes from Sydney, the hotel offers a wide range of accommodation, leisure and event facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,193 reviews

Customer review rating 2.0/5

Nathan W. Friends - Confirmed reviews ALL

Hi Nathan, Thank you for taking the time to provide us with feedback. I am so glad you enjoyed your accommodation and the amazing golf course! We have a small team who work together to ensure our guests have a wonderful experience. I'm sorry we did not live up to our standards in Food and Beverage. This will be addressed. I hope you choose to stay with us again. Kind regards, Debbie Pullman Magenta Shores Resort

Customer review rating 5.0/5

Jenny V. D. R. Families - Confirmed reviews ALL

Good morning Jenny, Thank you for sharing your delightful experience at Pullman Magenta Shores Resort. We are thrilled to hear that your stay was comfortable and memorable and that you enjoyed our accommodations and the overall atmosphere of our Resort. It is also wonderful to know that you appreciated the exceptional food and our creative cocktails. We look forward to welcoming you back in the future for another enjoyable stay. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Aron T. Friends - Confirmed reviews ALL

Dear Aron, Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback and understand your sentiments about the condition of our facilities. Your observations are valuable and we will consider them in our ongoing efforts to enhance our guest experience. We do hope that we can welcome you back for a better experience soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Elizabeth B. Families - Confirmed reviews ALL

Good morning Elizabeth, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your time here at Pullman Magenta Shores Resort. Your comfort is our priority and we look forward to welcoming you back again soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 3.0/5

Urwik P. Families - Confirmed reviews ALL

Dear Urwik, Thank you for your feedback regarding your recent stay. We are pleased to hear you found the property and amenities satisfactory. However, we regret to learn that your experience with our Team and breakfast did not meet your expectations. Your comments will be addressed with the Team as this is not the usual feedback we would receive about our Team and I am so sorry that this was your experience. I do hope we have the opportunity to welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Hi Nathan, Thank you for taking the time to provide us with feedback. I am so glad you enjoyed your accommodation and the amazing golf course! We have a small team who work together to ensure our guests have a wonderful experience. I'm sorry we did not live up to our standards in Food and Beverage. This will be addressed. I hope you choose to stay with us again. Kind regards, Debbie Pullman Magenta Shores Resort

Customer review rating 5.0/5

Jenny V. D. R. Families - Confirmed reviews ALL

It was wonderful stay we had at Pullman. Our experience was truly amazing, comfortable, and memorable. The accommodations were excellent, and the overall atmosphere of the hotel was pleasant, relaxing, and welcoming. The food was also exceptional and I really love the idea of the name of the cocktail we order in bar it was (Maybe Margarita 🍸) look forward to staying with you again in the future 😄

Good morning Jenny, Thank you for sharing your delightful experience at Pullman Magenta Shores Resort. We are thrilled to hear that your stay was comfortable and memorable and that you enjoyed our accommodations and the overall atmosphere of our Resort. It is also wonderful to know that you appreciated the exceptional food and our creative cocktails. We look forward to welcoming you back in the future for another enjoyable stay. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Aron T. Friends - Confirmed reviews ALL

Overall stay was average in a few ways.

Dear Aron, Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback and understand your sentiments about the condition of our facilities. Your observations are valuable and we will consider them in our ongoing efforts to enhance our guest experience. We do hope that we can welcome you back for a better experience soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Elizabeth B. Families - Confirmed reviews ALL

Another relaxing and fabulous stay, quiet, clean and spacious accomodation,amazing food and peaceful surroundings.

Good morning Elizabeth, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your time here at Pullman Magenta Shores Resort. Your comfort is our priority and we look forward to welcoming you back again soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 3.0/5

Urwik P. Families - Confirmed reviews ALL

The property and the amenities were great. The attitude of the staff and the breakfast experience was not good at all.

Dear Urwik, Thank you for your feedback regarding your recent stay. We are pleased to hear you found the property and amenities satisfactory. However, we regret to learn that your experience with our Team and breakfast did not meet your expectations. Your comments will be addressed with the Team as this is not the usual feedback we would receive about our Team and I am so sorry that this was your experience. I do hope we have the opportunity to welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Joanne C. Friends - Confirmed reviews ALL

Our 8th year staying for golf. Always excellent

Dear Joanne, Thank you for your continued loyalty over the past eight years. We love that you return to stay with us and are delighted to read that your ladies golf trip went well. Your support is greatly appreciated and we look forward to welcoming you back for many more enjoyable stays. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Cat M. Families - Confirmed reviews ALL

Great

Dear Cat, Thank you for your positive feedback. We are delighted to hear that you found your stay relaxing and enjoyed the various activities available at our resort. Our resort is situated within a strata community and recycling is available at allocated bin enclosures. Our Housekeeping Team also plays an important role in ensuring waste is managed appropriately. We appreciate your feedback and we look forward to welcoming you back for another enjoyable experience soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.5/5

Robyn H. Couples - Confirmed reviews ALL

Very enjoyable short break.

Dear Robyn H., Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your short break at Pullman Magenta Shores Resort. We look forward to welcoming you back in the future for another wonderful experience. Kind regards, Kellie Pullman Magenta Shores Resort

Customer review rating 3.0/5

Beverley W. Couples - Confirmed reviews ALL

We would love to be able to find a lovely apt here as close to relatives who we visit regularly. Last apt before the latest had broken patio chairs that almost caused a fall.

Good afternoon Richard and Beverley, Thank you for sending through your feedback from your recent stay with us. We sincerely apologise that you have left feeling underwhelmed with your experience. I have shared your noted concerns with our Management Team to look into and address the condition of Villa 1708 as your feedback sent through is concerning and is not the standard we aim to provide to our guests. Thank you for bringing these matters to our attention. Should you wish to return to Pullman Magenta Shores Resort please do reach out to me directly and I will ensure we look after you. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 3.5/5

Peter A. M. Friends - Confirmed reviews ALL

The staff were friendly and very accommodating. The villa was well appointed, but is in need of some TLC. The bed sheets in bedroom 2 had a tear.

Good morning Peter, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our facilities and the friendliness of our Team. However, we regret that the condition of the villa did not meet your expectations, particularly concerning the bed sheets. I have shared your comments with our Housekeeping Manager to address with the Team. We do hope to welcome you back again soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Kim H. Couples - Confirmed reviews ALL

Beautiful place to stay, clean rooms and relaxing vibe. Was pleasantly surprised with an upgraded room and we loved the outdoor pool!

Dear Kim, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed the upgraded room and found our facilities to your liking. Your satisfaction is our priority and we look forward to welcoming you back in the future. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.0/5

Walter L. Couples - Confirmed reviews ALL

My wife and I booked in the resort with a deluxe king bed room and the management upgraded our room to a deluxe 3 bedroom villa, what a special treat to our All Accor Gold status membership at the time we checked in the resort. We also have free breakfast even though we just managed to achive our Platinum status at the end of our stay (note that we stayed there for 3 nights to make up our 30-day to escalate to the Platinum status). The breakfast was good but pretty average. The breakfast dining room is huge and it has a magnificent view of the golf course. It is quite entertaining to watch people playing golf and the birds and ducks playing around at the pond, while having a buffet breakfast. The villa is very big and clean and tidy. Only problem is the bed and pillows are too soft and it gave me a bit of sore back and muscles. The heated swimming pool is excellent and good for lap swimming. However the sauna is not working properly, it does not maintain high enough temperature to make me sweat heavily. I would highly recommend people to stay there for a few days or more for a relaxing holiday. Best Regards, Cynthia and Walter L.

Dear Walter & Cynthia, Thank you for taking the time to share your experience at Pullman Magenta Shores Resort. We are delighted to hear that you and your wife enjoyed your stay, particularly the upgrade to a deluxe three bedroom villa. We appreciate your kind words about the dining room's ambiance and the resort's scenic views. We acknowledge your feedback regarding the comfort of the bed and pillows and we will certainly take your comments into consideration as we strive to enhance the overall comfort of our accommodations. Regarding the sauna, we apologise for any inconvenience caused due to its performance during your stay. Rest assured, we have shared your feedback with the property manager to address. Thank you for your recommendation, and we hope to welcome you back for another enjoyable stay in the future. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 3.0/5

Erwin B. Friends - Confirmed reviews ALL

Comfortable bed, good location, facilities a bit rundown.

Dear Erwin, Thank you for your feedback regarding your recent stay. We appreciate your comments about the comfort of the bed and the location. We acknowledge your concerns regarding the facilities and will take them into consideration for future improvements. We hope to welcome you back again soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Susan F. Friends - Confirmed reviews ALL

Disappointed with small choice of rooms. Extremely disappointed with the restaurant menu. Disappointed we were not pre warned over the lack of services, but we still had to pay the full price even though services were poor and not to the usual standard that we have received on every other stay. The front staff are wonderful, especially Rebecca. If it wasn’t for her kindness we may have considered elsewhere.

Hi Susan, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for your disappointment with the rooms and the restaurant menu. We do strive to maintain our usual high standards, and it is regrettable to hear that we did not meet your expectations this time. We understand the importance of transparency regarding available services and will continue to review our communication processes. Your kind words about Rebecca and the front office team have been noted and are very much appreciated. Thank you for your understanding, and we hope to welcome you back to Pullman Magenta Shores Resort in the future. Kind regards, Olivia Pullman Magenta Shores Resort

Customer review rating 4.0/5

Ann K. Couples - Confirmed reviews ALL

Loved the gym, pools were lovely but pools were too cold so did not get to swim. We were expecting a studio room so getting a whole house was amazing. Outdoor chairs were in need of repair and indoor sofas/ cushions were all stained. Coffee table was also old and shabby. Great to have coffee machine but ours leaked

Dear Ann, Thank you for your feedback regarding your recent stay at Pullman Magenta Shores Resort. We are delighted to hear that you appreciated our location and gardens, as well as the gym and pools. However, we regret to learn about the issues you encountered with the temperature of the pools, the condition of the outdoor chairs, and the indoor furnishings. Your observations have been noted, and we appreciate your insights as they help us enhance our guest experience. Kind regards Kellie, Pullman Magenta Shores Resort

Customer review rating 0.5/5

Ian M. Couples - Confirmed reviews ALL

We arrived, ready to have a belated birthday trip away for me and a celebration of our anniversary. Well, yuck. Behind the main entry to the three units were cobwebs, dead moths (not the size of the recent plague), the carpet had numerous stains, there is a hole in the wall. We entered our allocated room. Our glass was smeared and dirty, one set of towels had numerous black marks over it, as did the bath mat. Dinner, that eve: one was a caesar salad. Completely unacceptable! It was essentially a bowl of lettuce!! ... with one egg and a few anaemic tiny pieces of what I presume was bacon. 'Luckily', chicken had been requested as an extra. However, for the price? Outrageous. For what I assume you stand for? Again, outrageous and totally unacceptable. I reported such to your front desk, where Rebecca took my thoughts and viewed the photos I had taken. One (well, the only) shining light of our stay with you? - Rebecca and her genuine, caring, professional approach. She has photos of everything I am speaking of (unable to be attached to this), so kindly follow up with her. Room service came to re-do the towels and asked if we'd like the bed attended to. We said 'yes' - and immediately became quite distraught, upset, revolted by what ensued. On the bed topper was a fairly large vile, gross, hideous stain - perspiration / urine??? I dry-reached and have done so on a few occasions I have unfortunately thought of that topper, since. (I was also physically ill.). I was asked if we'd like a new topper. Really???? No, happy for that disgusting unit to be kept on the bed. Of course we do!!! We have been charged for two nights' at your place and it was filthy and mentally and physically confronting. It truly is as though we were at a flea-ridden back-water establishment, not a place that rated highly (five star??!!!)! - let alone the minimum cleanliness and healthy standards to which we are entitled. (Thankfully I had my own pillow.) Again, follow up with Rebecca regarding photos of all (besides the 'meal'.). Rebecca kindly removed the charge for the dinner and we were generally appreciative. We do, however, feel that the room charges should be waived - MUST be waived. This is my review. My partner and I have different approaches to a situation that concerns us (and I let Rebecca know of this). To me, I believe you should be advised of such things - and I am always fair - in 'bad' or 'good' circumstances . We were guests, paid a lot of money for accommodation and we deserve a certain standard (wherever we go), which is why we choose places with (supposedly genuine) high 'stars'. My partner, on the other hand, simply will not return, as, as he said, how would we know what we'd be faced with or what the place will be like?

Customer review rating 2.0/5

Devika V. W. Couples - Confirmed reviews ALL

Remain private as my intention is not to publicise the condition of the hotel

Dear Devika, Thank you for your feedback. We regret to hear that your experience did not meet your expectations, particularly regarding cleanliness in your room. We appreciate your candid comments, as they help us improve our services. Kind regards Kellie Pullman Magenta Shores Resort.

Customer review rating 5.0/5

Jae H. L. Families - Confirmed reviews ALL

Room was very claen and nice.

Dear Jae, Thank you for your kind words about our resort. We are delighted to hear that you enjoyed the beauty of our location, appreciated the cleanliness of your room, and found our staff to be kind. Your feedback is invaluable to us. Kind regards, Kellie Pullman Magenta Shores Resort

Customer review rating 4.0/5

Patrick R. Friends - Confirmed reviews ALL

The golf course and pool were very good and well kept

Dear Patrick, Thank you for your positive feedback regarding our golf course and facilities. We appreciate your comments about the restaurant menu and we will ensure that your suggestions are noted for future consideration. We hope to welcome you back soon for another enjoyable stay. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Larisa S. Families - Confirmed reviews ALL

I booked 3 room but my room 1405, was above and beyond. The owners thought about their guest by providing quality cutlery etc plus heaps of cleaning items etc.

Dear Larisa, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated the thoughtful amenities in your room. Our team strives to uphold high standards for our guests' comfort and satisfaction. We are looking forward to welcoming you back soon. Kind regards Kellie Pullman Magenta Shores Resort

Other web-users rate our hotel

  • 288 reviews 8.7/10 Location
  • 933 reviews 4.8/10 Room
  • 678 reviews 6.5/10 Service
  • 42 reviews 0.5/10 WiFi
  • 388 reviews 2.5/10 Cleanliness
  • 385 reviews 5.2/10 Food
  • 201 reviews 5.9/10 Breakfast
  • 162 reviews 5.7/10 Value

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