Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.1/5 1,390 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Beachfront location with resort style villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

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Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,390 reviews

TripAdvisor Rating  4.0/5  877 reviews

Very family friendly

Customer review rating 4.5/5

Jess Families - Confirmed reviews ALL

We had a lovely overnight stay, with the main purpose to play golf a Magenta shores. As a family with a 2 month old, we also brought my parents and stayed in a two bedroom villa. It was a lovely trip, in a family friendly resort. It was very well located and not too far from Sydney.

Dear Jessica, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are so glad you enjoyed your stay with us and your time on the golf course. I apologise for the inconvenience with the vouchers, and have forwarded this to our staff. We hope to welcome you back soon! Kind regards, Ashleigh Pugh Front Office Team Leader

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff were consistently helpful and welcoming.

Dear Kate, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are so glad you enjoyed your stay, and our staff were very helpful. I have forwarded your feedback to our Housekeeping and Maintenance Manager, and apologise for this inconvenience during your stay. We hope to welcome you back soon. Kind regards, Ashleigh Pugh Front Office Team Leader

lovely accomodation

Customer review rating 4.5/5

Barbara M. Couples - Confirmed reviews ALL

great location, friendly staff, excellent spa massage. Only complaint is that the bed sheet was not big enough to tuck in.

Dear Barbara, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are so glad you enjoyed your stay with us. I have further flagged your concern of the size of the sheet to our Housekeeping Manager to follow this up. We look forward to welcoming you back soon. Kind regards, Ashleigh Pugh Front Office Team Leader

Another very pleasant stay

Customer review rating 4.5/5

Greg Couples - Confirmed reviews ALL

Have stayed at Magenta numerous times now.As usual staff were very pleasant and helpful, food was great and surroundings were in immaculate condition.

Dear Greg, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are so glad you enjoyed your stay once again. We cannot wait to welcome you back again soon! Kind regards, Ashleigh Pugh Front Office Team Leader

Tired old rooms

Customer review rating 2.5/5

T.w. Couples - Confirmed reviews ALL

I chose Pullman because of its reputation for quality, comfortable beds and experience. But unfortunately, this pace fell very short. The bed was so uncomfortable, definitely not a pullam bed that I am used to sleeping in!. The air conditioner unit was so yellow and old, with the filters being so thick in dust, I was afraid to use it for fear of pathogens in the air. There were two other rooms in the unit block, and with each door that opened and shut, we heard very loudly, even the voices of people talking. Someone buzzed our unit, wanting to deliver something to unit 1 on the bottom floor. Then, early at 6ish, all I could hear was reverse bipping from a truck below our accommodation through the bathroom window that was open. I've been an Accor member for 20 years and have stayed in many places, and this was not one of my good experiences. We had some lunch before we checked in at the small bar bistro, and we ordered coffee. I asked for a flat white and got a cup of plunger coffee that tasted terrible. The staff were lovely, but that's it.

Dear Tyler, Thank you for taking the time to share your feedback on your recent stay at Pullman Magenta Shores Resort. I am sorry that your experience did not meet your expectations, I understand your frustrations and I have shared your concerns with the departments within our resort. My apologies for our delayed response upon your early check in request, I have directly messaged you and hope to welcome you back in the future for a better experience, Sincerely, Lucy Del Piero Front Office Manager

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Other web-users rate our hotel

  • 241 reviews 9.1/10 Location
  • 831 reviews 5.2/10 Room
  • 669 reviews 8/10 Service
  • 67 reviews 2.7/10 WiFi
  • 348 reviews 2.9/10 Cleanliness
  • 269 reviews 5.6/10 Comfort
  • 179 reviews 6.6/10 Breakfast
  • 164 reviews 4.6/10 Value

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