Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,564 reviews

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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

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Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,564 reviews

TripAdvisor Rating  4.0/5  890 reviews

Perfect family holiday

Customer review rating 5.0/5

Dee R. Families - Confirmed reviews ALL

Although our apartment needed a refreshment in furniture especially dinning table chair but the experience we had was amazing! Being in winter makes in hard to holiday but having a playground and a perfect indoor swimming pool was great for the kids. Loved to be able to walk to beach and loved the idea of school holiday fun made us feel like we were on a resort in an island. Thank you to staff for being so great.

Dear Deva D., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We do apologise for the inconveniences caused by your Villa, and that it fell short of your expectations, I will be sure to pass this information on to our team. As for the school holiday activities for the kids, we appreciate that you love the idea of it, I will definitely share your comments in regard to it needing more attention to our events team so we can try and provide the kids with an unforgettable holiday. Apart from the inconveniences experienced, we are so glad that you have enjoyed the rest of you stay, and you were able to enjoy some of our facilities during the winter months. We do hope to welcome you back to our resort in the near future. Kind Regards, Tanisha Kumar, Guest Service Agent

Ok

Customer review rating 3.0/5

Allen Families - Confirmed reviews ALL

The check in was very late, our room was not ready till after 5pm. The bed was not comfortable. The breakfast was ok.

Dear Alen, Thank you for taking the time to tell us about your experience at the Pullman Magenta Shores Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do understand the frustrations caused by a later check in, I will be sure to pass these on to our Housekeeping team as well as our Reception team to ensure that we follow correct procedures to provide guests with a quality stay. I will also pass on the comments in regard to the comfort of the bed and the buffet breakfast. Despite the inconveniences, we hope the rest of the stay was enjoyable. And we hope to welcome you back to Pullman Magenta Shores Resort for a much improved stay. Kind Regards, Tanisha Kumar, Guest Service Agent

Nothing Has Changed

Customer review rating 3.0/5

Paul Friends - Confirmed reviews ALL

Accommodation can’t be faulted as we stayed in a newish villa. Food and service continues to be a big FAIL !! Staff don’t appear to have had any training and don’t know what they are doing. And on a coldish windy winter’s day, why would you have air conditioning in the lounge blowing cold air around and not turn on the gas log fire. Pullman Magenta has been like this for years. It’s not that hard with competent Management.

Dear Paul D., Thank you for taking the time to tell us about your experience at the Pullman Magenta Shores Resort. I will be sure to pass on your comments to our Food and Beverage team to ensure we provide quality service for all of our guests; I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Despite the inconveniences, we are glad that you enjoyed your accommodation. We do hope we can welcome you back again for a much improved stay. Kind Regards, Tanisha Kumar, Guest Service Agent

Excellent location with all facilities

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We stayed in the villa with family and enjoyed all the resorts activities. Not far from Sydney. Villa was spacious and perfect for the family. However lounge needs refurbishment. Dining experience was great and staff were helpful

Dear Parveen R., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. Thank you for your feedback on your villa and the wifi connection, I will be sure to pass this information on to our team to ensure a comfortable stay for all of our guests. We are glad that you have enjoyed the rest of your stay with your family, and you were able to enjoy all of our resort activities as well as our restaurant and bar. It is our hope to welcome you back to our resort in the future. Kind Regards, Tanisha Kumar, Guest Service Agent

Great Stay

Customer review rating 5.0/5

Jennifer H. Solo - Confirmed reviews ALL

I had a lovely 2 night stay at the resort. It has recently been updated in the bar, casual dining area,& the restaurant. My Studio room was all I needed.The grounds are maintained beautifully. The roads & pathways are mainly flat & make it good to walk around the resort. Although it is a golf resort I am not a golfer. All of the staff were very friendly & I would recommend the resort to anyone.

Dear Jennifer H., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I am glad to hear you enjoyed your stay with us and loved all of our facilities. I will pass your raving review on to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmilee Shipley Front Office Supervisor

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Other web-users rate our hotel

  • 277 reviews 8.9/10 Location
  • 995 reviews 5.2/10 Room
  • 771 reviews 7.3/10 Service
  • 69 reviews 1.5/10 WiFi
  • 422 reviews 3.2/10 Cleanliness
  • 414 reviews 4.9/10 Food
  • 317 reviews 4.9/10 Comfort
  • 275 reviews 6.6/10 Pool

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