Customer review rating 4.4/5 4,571 reviews
ALLSAFE approved hotel
Beachfront location with resort style villa's
Outdoor lagoon pool & indoor heated pool
Stunning golf course & sporting facilities
MyGlass beverage packages available for members of Le Club AccorHotels
Located just 90 minutes from Sydney.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h30
Check out up to 10h30
Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms and one, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.
Subject to availability
Number of meeting rooms: 6
Maximum size: 317 m²
Maximum capacity: 300 people
Maximum banquet capacity: 210 people
100% genuine reviews from our guestsFind out more
Reuben Solo - 02/07/2021 Confirmed reviews ALL
Arrived at pullman, magenta shores. Was confirmed by receptionists my requests had been honoured to find out when entering my villa all my requests had not been honoured. Villa nice and neat a few things though required fixing and replacing especially since it's a 5star. Disappointingly, after calling reception for new towels I had just got out of the shower the housekeeping lady knocked on my door and I yelled out coming, she proceeded to walk in, up the staircase as I was coming out in the nude and if I had not have hid behind the wall she would have seen me naked, this was extremely unprofessional considering my car was in my parking spot and I had yelled out. She could have left them on the staircase or and not intruded on my privacy. I made a complaint with the manager and he said this should not have happened, that staff should not inconsiderately walk into a customer's dwelling. Only to get a call back from manager to say 'yes that was actually protocol' for the staff to walk in. Seems like staff are not aware of their procedures and policies. Additionally my toilet needed fixing as it would not flush which wasted my limited time away to relax and enjoy my vacation. To to conclude sadly, I was sent an email saying my check in is from 12pm-12pm Thursday to Friday, only to find housekeeping knocking at my door at 10:30 while I was having a bath to come and clean the apartment. I rang up reception to ask why this was and for the lady to say for gold members it Subject to request. Its a given members want later check outs and earlier check ins and this should have been organised with myself then if it was not available for an later check out, however I had been emailed this so I was thinking I have have organised an earlier check in and later check out. Very poor communication and customer service. This may be my last year as a member. Honestly I was pretty disappointed overall especially considering this resort is 5 star. I had recently stayed at Novotel and that is only a 4 star hotel and I'd much preferred to stay there, it was a great experience, all my requests were honoured especially as well I though a valued gold member for the lay 2 years and a member for the last 3. Pullman magenta need to pick up their game and focus on other hotels and learn from them. Thank you for your consideration of my feedback
Scott Business - 01/07/2021 Confirmed reviews ALL
Very comfortable and clean
Cl Couples - 26/06/2021 Confirmed reviews ALL
All very good except quality of breakfasts
Susan Friends - 25/06/2021 Confirmed reviews ALL
The staff were all remarkably friendly- nothing was too much trouble and all done with a smile. Sean (front desk) was incredibly helpful and deserves a special mention. The BarMan was also fantastic and the waiters at Barrett’s were amazing
Anonymous Friends - 25/06/2021 Confirmed reviews ALL
Very friendly and helpful staff. Good facilities. Villa furniture a little old.
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