Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,602 reviews

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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

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Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,602 reviews

TripAdvisor Rating  4.0/5  900 reviews

Excellent golf course

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Best part of our mini-holiday was playing golf at Magenta Shores golf course. Dinner selection was not best on Tuesday. However, the breakfast was worth paying for. Customer service at restaurant was good.

Dear Merja H., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We apologize for the inconvenience you experienced with the towels and the delay with your room. Your comments about the room readiness have been noted, and we are working with our reception team to ensure clearer communication and timely updates for future guests. We are thrilled to hear that the highlight of your holiday was playing golf at, and we truly appreciate your kind words regarding our restaurant service. Thank you again for your valuable feedback, we look forward to welcoming you back for another enjoyable stay. Kind Regards, Guest Services Team, Pullman Magenta Shores Resort

Superb environment with great views

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Rooms need more maintenance

Dear Pinyi Y., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are delighted to hear that you enjoyed the superb environment and the great views during your stay. We truly appreciate your comments regarding room maintenance, and we sincerely apologize for any inconvenience this may have caused. Please be assured that we are currently reviewing our maintenance processes to address these concerns and enhance our guests' overall experience. We hope to welcome you back soon and provide you with an even better stay. Kind Regards, Guest Services Team, Pullman Magenta Shores Resort

Great location but tired facilities

Customer review rating 2.0/5

Tim Couples - Confirmed reviews ALL

Good location and set up but disappointed with cleanliness and lack of upkeep. Spider webs in shower, bathroom door in disrepair, stains on carpet, mildew on curtains, no blinds/net curtain, no flyscreen

Dear Tim N., Thank you for taking the time to tell us about your experience at the Pullman Magenta Shores Resort. I am sorry to hear that your recent stay with us was disappointing with the cleanliness and upkeep of the room making you feel this way. I have passed on your feedback regarding the maintenance issues and cleaning of the villa to our Maintenance Manager and also our Housekeeping Manager to rectify for future stays. We appreciate you bringing your concerns to our attention, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmilee Shipley Front Office Supervisor

Enjoyable

Customer review rating 3.5/5

04… Friends - Confirmed reviews ALL

All good, no restaurant open Monday and Tuesday, our stay dates was disappointing and the breakfast both days also disappointing.

Dear Barrie G., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. I am sorry to hear of your disappointment with our Food and Beverage opening hours and also the disappointing experience you had in breakfast. I have passed your feedback on to our Food and Beverage Manager who will follow up about your poor dining experience in Barretts for breakfast. Thank you again for sharing your feedback with us and we hope you give us another chance to better serve you in the future. Sincerely, Emmilee Shipley Front Office Supervisor

Customer review rating 4.0/5

Julieanne B. Families - Confirmed reviews ALL

A bit disappointed in the restaurant - the cooking of the steak. Possibly understaffed on the Saturday night. However the staff that were on were excellent with looking after our large group - they just were flat out working. Also a bit disappointed in the coffees. A bit disappointed that there were no recycling facilities close by. The resort itself - rooms, parking, pools, gardens and other facilities all excellent. Booking, check in, follow up all excellent.

Dear Julieanne B., Thank you for taking the time to provide us with feedback on your recent stay here at Pullman Magenta Shores Resort. I am sorry to hear of your disappointing experience with your food in the Barrett's Restaurant. Please accept my apologies for this. I am glad however that Lameesa and the Barrett's team could help turn your experience around with their excellent service. I am also glad to hear that you enjoyed all of our facilities and thought our staff were all excellent too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmilee Shipley Front Office Supervisor

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Other web-users rate our hotel

  • 290 reviews 9/10 Location
  • 1,023 reviews 5.2/10 Room
  • 799 reviews 7.1/10 Service
  • 64 reviews 1/10 WiFi
  • 417 reviews 3.2/10 Cleanliness
  • 403 reviews 5.1/10 Food
  • 323 reviews 5.2/10 Comfort
  • 211 reviews 6/10 Breakfast

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