Pullman Magenta Shores Resort Hotel 5 stars

Customer review rating 4.4/5 4,404 reviews

ALLSAFE approved hotel

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Pullman Magenta Shores Resort
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+ 20 Services

Hotel extras

  • Beachfront location with resort style villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Located just 90 minutes from Sydney.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h30

Check out up to 10h30

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Well-being
  • Outdoor playground for children
  • GolfPaying
  • Tennis
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 magenta
australia

Tel: +61243528100

Fax: (+61)243528199

Check-in from 14h30

Check out up to 10h30

  • GOSFORD RAILWAY STATION :  NORTHERN GOSFORD

  • By plane

    NEWCASTLE At 99km / 61.52 miles

  • By train

    GOSFORD RAILWAY At 29km / 18.02 miles

GPS :-33.310834, 151.522901

Our accommodation(s)

Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms and one, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.

Studio King

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
Studio

Our restaurants and bars

SHALLOWS

Type of cuisine: International

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

Lunch

  • Mon
  • Tue
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  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sat
  • Sun

BARRETTS RESTAURANT

Type of cuisine: International

Relax in our contemporary, modest setting bistro at Barretts Restaurant with stunning vistas overlooking the tranquil fairways of Magenta Shores. Our modern Australian menu showcases high quality seasonal and local produce.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHALLOWS BAR

Non contractual photo

Shallows Bar offers a casual, all day alfresco dining experience complemented by an extensive beverage menu, including signature cocktails, blended teas and espresso coffees. Shallows Terrace features a Mediterranean pizza oven available weekends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Non contractual photo

Lagoon Bar is open 7 days during the summer holiday season. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 317

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Pullman Magenta Shores Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,404 reviews

tripadvisor

TripAdvisor Rating 4.0/5

819 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great service comfortable and quiet

Customer review rating 5.0/5

L. C. Couples - 14/04/2021 Confirmed reviews ALL

The service at reception and dining was excellent! Our studio was very comfortable and quiet! Our experience at the restaurant for dinner was top class

Dear C., Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We are so glad you enjoyed your stay with us and appreciate your kind words regarding Sean & Jane. I will ensure I pass on your comments to them. We do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations
Customer review rating 3.5/5

Tim Friends - 13/04/2021 Confirmed reviews ALL

Accommodation was comfortable, but some staff interactions left room for improvement

Good morning Timothy, We very much appreciate your comments regarding your recent stay with us at Pullman Magenta Shores Resort and I do apologise if you left feeling that your arrival experience was disappointing. We understand the extensions of our Loyalty members however we do still need to confirm the expiry date so that your benefits apply and we truly are sorry that this was an inconvenience to you. We do hope to welcome you back again soon. Thank you for your Loyalty. Kind regards, Rebecca King Guest Relations

Very happy friendly staff

Customer review rating 5.0/5

Rachael Friends - 13/04/2021 Confirmed reviews ALL

We stayed as our friends were getting married. Great room ! Close to everything. Great coffee in the room .

Dear Rachael, Thank you for taking the time to share your recent stay with us. We are so glad you had a wonderful stay and very much appreciate your kind words. Izzy is a wonderful asset to our Team and I will ensure I pass on your comments. We do hope to see you again soon. Thanks Rachael. Kind regards, Rebecca King Guest Relations

Above and beyond! I'll see you again soon.

Customer review rating 4.5/5

Steven Friends - 11/04/2021 Confirmed reviews ALL

From booking over the phone to greeting at front desk - we were made to feel at home. Service was prompt and friendly, restaurant and room service was excellent, facilities on site were outstanding - golf, tennis, pool, gym, spa and beach so close!

Dear Steven, Thank you for taking the time to share your recent experience with us. We are so glad you enjoyed your stay and appreciate your detailed feedback as it is feedback like yours that assists us to improve on the service we provide here as it is very important to us. Sean is our Assistant Manager who is a wonderful asset to our Team so I will ensure I pass on your kind words to him. Thank you again and we do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations
Customer review rating 4.0/5

Yusnita A. Families - 09/04/2021 Confirmed reviews ALL

Well presented accommodation, and pleasant stay

Good morning Yusnita, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your time here and hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Good for Golfers

Customer review rating 3.5/5

Elaine A. Couples - 08/04/2021 Confirmed reviews ALL

Resort surroundings were very pleasant - breakfasts were excellent but food in the restaurants not up to standard for the price. Accommodation was basic and access to the beach difficult for older people.

Dear Elaine, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed Magenta's beautiful location. I appreciate your feedback on your dining and accommodation experience and I will ensure I share this with our Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Rebecca King Guest Relations

Good staff - Average accomodation

TripAdvisor rating 3.0/5

as_oz_canberra 08/04/2021 TripAdvisor review

Went for the easter break in 2021. First the positives - amazing staff, super friendly and helpful. Great restaurant with good food and wine. Accomodation was way under par - for > 1500 AUD per night for a 3 bed villa, the bed and the ameneties provided did not match what is expected of Pullmans. Terrible pillows, small TVs - worse than most AirBNBs. Doubt, if i will ever go back for stay.

Good morning as_oz_canberra, Thank you for taking the time to share your recent stay with us. We are so glad our Team and your dining made a memorable experience for you. I do also really appreciate your feedback on your accommodation and I am so sorry that you left feeling disappointed. I would love to hear more on how we can improve the room you stayed in so please do contact me on 02) 4352 8113 or H8791-GR@accor.com It is our hope you will allow us the oppurtunity to welcome you back to Pullman Magenta Shores Resort. Kind regards, Rebecca King Guest Relations

Great spacious family hotel villas

Customer review rating 4.5/5

Alison B. Families - 07/04/2021 Confirmed reviews ALL

We had a great stay in the lagoon villas right beside the pool. Everything you need was found at the resort and kids loved the pool and Easter egg hunt. Good Friday dinner was fantastic and we felt comfortable and relaxed given the attention and friendliness of the waitstaff. Breakfast could be improved, with more fresh fruit options and something with some wow factor to be on par with the rest of the experience.

Good morning Alison, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your stay and that your family were able to enjoy our holiday program activites. I have noted your comments regarding your dining experiences so I can share them with the Team with special mention to Sami. She is a wonderful asset to our Team. We do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Wonderful Break

Customer review rating 5.0/5

Lennie Couples - 05/04/2021 Confirmed reviews ALL

My husband and I recently had a one night kid free break there and it was perfect. Lovely rooms, friendly and accommodating staff and excellent facilities. We loved that we could get everything in the one place - beach walk, swimming pool, spa, bar, restaurant, gym etc. It meant we could really enjoy every minute without having to thing about it.

Good morning Lennie, Thank you for taking the time to share your recent experience with us at Pullman Magenta Shores Resort. We are so glad you enjoyed your stay with us and do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Agreed, but aimed more towards golfers and not the general public

Customer review rating 3.5/5

Nathan H. Families - 03/04/2021 Confirmed reviews ALL

Excellent service at front desk and in restaurants and bar. Very disappointed in the room, in particular the bathroom that not only smelt, but was aged and looked like a hospital bathroom. Certainly not a luxury experience in the room we had.

Dear Nathan, Thank you for taking the time to share your recent stay with us and I am so sorry that your stay did not meet your expectations. We have not been referred to as a hospital ward before so your comments are concerning to me as we strive to provide a memorable experience for all our guests and to hear we have let you down is not the experience we wish for our Guests and I am truly sorry you left feeling disappointed. We do hope you will allow us the opportunity to welcome you back soon. Kind regards, Rebecca King Guest Relations
Customer review rating 4.0/5

Anonymous Couples - 03/04/2021 Confirmed reviews ALL

We stayed for our Wedding Anniversary and had booked a spa villa. When we arrived we were told we had been upgraded to a 3 bedroom villa which was over the top as there was only the 2 of us. To our disappointment there wasn’t a spa and the villa had a very strong odour, damp/water smell. Staff were friendly and we did enjoy the breakfast.

Dear Leisa, Thank you for choosing to stay with us to celebrate your special occasion and for taking the time to share your recent stay with us. When upgrading our guests we dont wish for their experience to differ from the room they booked and I will ensure I share your comments with our Team to keep in mind when upgrading our One Bedroom Villas. I am sorry that your stay did not meet your expectations and it is our hope that you will allow us the opportunity to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Excellent stay

Customer review rating 5.0/5

Marie Solo - 02/04/2021 Confirmed reviews ALL

Great location between ocean and lake, beautiful and quiet. Excellent service and friendly team.

Dear Marie, Thank you for taking the time to share your recent stay with us. We are so pleased to read you enjoyed your stay with us and do hope to welcome you back again soon. Thank you for your Loyalty. Kind regards, Rebecca King Guest Relations

Excellent too short a stay Check out too early I was offered a late check out yet that was 10.30

Customer review rating 4.0/5

Christine W. Couples - 02/04/2021 Confirmed reviews ALL

Excellent food Good wine Lovely to see James Who works at Oately wines Spa was excellent products empty fro my purchase of trial pack

Dear Christine, Thank you for taking the time to share your recent stay with us. We really appreciate your feedback on your recent experience with us. To renew your membership our Accor Plus Team will be in contact with you. I know due to Covid some memberships have been extended so perhaps this is why the delay in contacting you has occurred. I will ensure I pass on your comments to them and ask for the Team to reach out to you. Thank you for your Loyalty and we do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

nice villas - clean

Customer review rating 4.0/5

Claire Friends - 02/04/2021 Confirmed reviews ALL

we loved the villas and facilities - great day at golf - a hot jacuzzi on the premises would be a plus but we enjoyed the steam room

Dear Claire, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We are so glad you enjoyed your stay and I have noted your comments to share with the Team so we can improve on our service provided. We do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Fantastic location great facilities friendly staff magnificent food

Customer review rating 4.0/5

Maria H. Couples - 01/04/2021 Confirmed reviews ALL

A most much needed enjoyable break a pity we couldn't stay longer even though we had a lot of rain...

Dear Maria H., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager
Customer review rating 3.5/5

Alice Families - 30/03/2021 Confirmed reviews ALL

A Villa was nice but the walls were a bit dirty. Otherwise it was clean and nice roomy layout. Found the food a bit lacking and inconsistent service. Some were extremely good but others were not so good.

Dear Alice, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We are so glad you enjoyed your stay with us and I will ensure I pass your kind words onto Kyle in the bar. We do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Great place

Customer review rating 5.0/5

Maureen Couples - 30/03/2021 Confirmed reviews ALL

Very clean place. Entry foyer looked good with a lovely floral display. The staff were exceptional both professional and extremely pleasant. Upgraded to a lovely one bedroom villa.

Dear Maureen, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your stay and really appreciate your kind words regarding our Team. I will ensure I share your feedback with them and we do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Rude, unhelpful staff. Average experience.

Customer review rating 2.5/5

Alissa Couples - 29/03/2021 Confirmed reviews ALL

The staff were rude, disorganised and unhelpful from reception, dining and bar. Firstly, I had prepaid my room and yet in the lead up I had 5 missed calls and messages from the hotel asking me to confirm my booking. I was panicking that my room was going to be cancelled, but when I did finally call back, it was just so they could try an up sell me dining and spa services. I provided feedback that calling guests between 9-5pm during work hours wasn't ideal and perhaps they could follow up with a text or email. They just shrugged me off. When we arrived on the Friday to check in the lady behind the reception desk was less than warm. She barely spoke to us and it was like we were an inconvenience. We checked in and were sent to our room with the wrong key. I had to call them to let them know, they were apologetic, but it still took them nearly 20 minutes for someone to come with the right key while we just stood at the door. We came for a small intimate wedding at the restaurant and the service was very average. I don't think the bride or groom would complain but the service was bad. They wore face masks but put them under their chin? The staff spent most of the time chatting to each other so we had to flag them down to get drinks. The food was put down with half the guests outside taking photos so they ate their food cold. The food was cleared so fast that people couldn't just enjoy the meals. At 10pm we were asked to move to the bar, however when we got there the lady said she was packing up and was so incredibly rude. The bride & groom put down cash behind the bar and she begrudgingly accepted to stay open, not without scowls and lots of comments. Overall, I would not recommend Magenta Shores.

Dear Alissa, Thank you for taking the time to share with us your recent experience at Pullman Magenta Shores Resort. I am sorry that your experience did not meet your expectations. Our Team is known for their superior service so to read that our Team were rude, dis organised and unhelpful is very concerning and our Management Team take feedback like yours very seriously and we are currently taking the appropriate measures to address all of your mentioned concerns with our Team. I appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to better serve you in the near future. Kind regards, Rebecca King Guest Relations

ALWAYS ALWAYS ENJOYABLE!

Customer review rating 4.5/5

Laura V. Couples - 29/03/2021 Confirmed reviews ALL

i THINK ONCE YOU ARE WARE OF HOW MANY TIMES WE HAVE STAYED AT THIS PLACE YOU WILL REALISE HOW MUCH WE VALUE THE EXPERIE4NCE!!!!

Good morning Phillip & Laura, It is always a pleasure to welcome the both of you back to Pullman Magenta Shores Resort. We very much appreciate your feedback regarding your recent stay with us and we hope to see you again soon. Kind regards, Rebecca King Guest Relations

Week get away

TripAdvisor rating 5.0/5

stay444 22/02/2021 TripAdvisor review

What a great week away. Magenta Shores was a perfect choice. Living in Sydney we would normally go further a field, not knowing this resort was just a hour and a half away. The resort was very well laid out. Lots of choices and things to do to fill in the week. The grounds were very well looked after as were the amenities. 2 pools to choose from, walking tracks, the local beach to walk on (wouldn't swim though however there is one very close just up the road) The staff were great and very friendly in all departments (reception, bar and restaurant. Thank you all :)) The food, both dinner and breakfast, were what you would expect at a 5 star rating property and very good. We were only a couple but had a 3 bedroom villa (no other choices when booking) which was very roomy, maybe a little dated, but still quite good and in fact very quite for its positioning. (Maybe a 4/4.5 star rating) We had a great week and will definitely be coming back to Magenta Shores.

Good afternoon stay444, Thank you for taking the time to share your recent experience with us. We are so glad to read you enjoyed your time here at beautiful Magenta. I will ensure I share your feedback with our Team and we all look forward to welcoming you back again soon. Kind regards, Rebecca King Guest Relations

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