Pullman Magenta Shores Resort Hotel 5 stars

TripAdvisor rating 4.0/5 763 reviews
Pullman Magenta Shores Resort
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+ 22 Services
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Room 1

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Hotel extras

  • Beachfront location with Resort style Villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h30

Check out up to 10h30

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Well-being
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261
magenta
australia

Tel: +61243528100

Fax: (+61)243528199

Contact email

Check-in from 14h30

Check out up to 10h30

  • GOSFORD RAILWAY STATION :   NORTHERN GOSFORD

  • By plane

    NEWCASTLE At 99km / 61.52 miles

  • By train

    GOSFORD RAILWAY At 29km / 18.02 miles

GPS :-33.310834, 151.522901

Our accommodations

Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms and one, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.

Studio King

  • Max. number of persons: 2
  • Area: From 45
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

4 Bedroom Golf Terrace

  • Max. number of persons: 8
  • Area: From 211

Two Bedroom Villa

  • Max. number of persons: 5
  • Area: From 150
  • Views: Golf view, Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Three Bedroom Villa

  • Max. number of persons: 7
  • Area: From 195
  • Views: Golf view, Pool side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

3 Bedroom Golf House

  • Max. number of persons: 7
  • Area: From 302
  • Views: Golf view *

* Subject to availability

4 Bedroom Beach House

  • Max. number of persons: 8
  • Area: From 348
  • Views: Ocean/Sea view *

* Subject to availability

Our restaurants and bars

SHALLOWS

Type of cuisine: International

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

BARRETTS RESTAURANT

Type of cuisine: International

Stunning vistas with an ideal position overlooking the tranquil fairways of Magenta Shores Golf Course and lake.The modern Australian menu features a Mediterranean and French influence mixed with fresh local produce.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHALLOWS BAR

Photo non contractuelle / Strictly non binding

Recently renovated, Shallows Bar offers a relaxed & casual all-day dining experience with Tapastry dishes to share, happy hour from 5PM & nightly specials midweek. Shallows Terrace offers al-fresco dining, featuring a Mediterranean BBQ & pizza oven.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Photo non contractuelle / Strictly non binding

Lagoon Bar is open 7 days during the summer holiday season. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 332

  • Maximum capacity: 325 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Pullman Magenta Shores Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,832 reviews

tripadvisor

TripAdvisor Rating 4.0/5

763 reviews

Average

Customer review rating 4.4/5

Anonymous Business - 23/01/2020 Confirmed reviews ALL

The facilities of the restaurant, bar, swimming pools and in general the common areas very well, but the apartment was not at the same level

Good resort with great restaurants - bed uncomfortable

TripAdvisor rating 4.0/5

stevenic157 23/01/2020 TripAdvisor review

Loved the 3 bedroom villa and enjoyed the bar and restaurant very much. Staff were wonderful. Only problem was after two nights we had sore back from too soft bed and the pillows were so soft we had to put folded towels under them. Otherwise - fantastic.

Customer review rating 4.4/5

Brittany A. Couples - 22/01/2020 Confirmed reviews ALL

Our stay here was nothing other than amazing. After arriving after a terrible experience at another nearby hotel the staff made us feel so welcome and at ease. We absolutely loved our stay here and will certainly be coming back later in the year for a week or so. A beautiful , clean and good feeling place to be. Thanks for making our stay one to remember

Dear Brittany, Thank you for your feedback in regards to your stay with us at Pullman Magenta Shores! We are delighted to hear that you and your partner had an amazing time with us. It is even more special to know that our wonderful team were able to turn things around for you. We really look forward to seeing you again very soon! In the meantime enjoy your Australia Day long weekend! Nina Guest Services

Great little getaway

Customer review rating 4.4/5

Rachel Solo - 19/01/2020 Confirmed reviews ALL

Had 2 nights away to relax and unwind. I could hear the ocean from my room. And had the pool just steps away. The massive king size bed was amazing. The bathroom was a clean and also a great size. All safe were happy and helpful. Phone reception was terrible and they did charge for Wi-Fi which I don't think is good at such a resort. Also movies wernt available on Foxtel which was annoying. But overall was a great place to relax.

Dear Rachel, Thank you for taking the time to share your recent stay with us. We are fortunate to be located on the beautiful Magenta Beach and to read that you could relax and unwind during your stay listening to the ocean is delightful. We do offer complimentary WIFI for our Le Club ALL Members which is free to join so please do let us know if you wish to join as you will then receive complimentary WIFI at all Accor Hotels during your stay. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Rebecca King GUEST RELATIONS

Great stay

Customer review rating 4.4/5

Murray M. Families - 19/01/2020 Confirmed reviews ALL

Have stayed plenty of times and we keep coming back... one of our favourite places to stay .

Good afternoon Murray, Thank you for taking the time to share your recent stay with us. We love welcoming you back to Pullman Magenta Shores Resort. Your Loyalty to our Resort over the past 9 years is truly appreciated and we look forward to seeing you again soon! Kind regards, Rebecca King GUEST RELATIONS

Advertising not live up to reality

Customer review rating 4.4/5

Annonymous Couples - 19/01/2020 Confirmed reviews ALL

Misinformed at check-in - told breakfast not included in rate paid and only later, when I checked what I booked for, did I establish that breakfast was in fact included. I had to ring reception to advise. Room presentation outdated. No mini bar. Poor view from room. Booked a King bed and got 2 single beds! Intermittent internet. Very over priced for what we got! The one plus was the facilities - indoor heated pool [was raining] ETC.

Great family stay

Customer review rating 4.4/5

Jo Families - 17/01/2020 Confirmed reviews ALL

Villas and surroundings are well kept. The beds are a bit uncomfortable but overall we had a great stay.

Dear Joanne, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort and we hope to see you soon in the future. Sincerely, Guest Services

Very stressful feel I needed another holiday

Customer review rating 4.4/5

Diane T. Families - 16/01/2020 Confirmed reviews ALL

I stayed 4 nights with my family. First day my bedroom sliding wouldn’t open had to wait for maintenance to come Next day my bedroom down light was flickering again waited for maintenance guy to come Phone service reception was absolutely shocking had to talk outside my villa. There wasn’t clear signage to say there is complimentary water and milk as I had to confirm this with reception as didn’t want to incur charges. Also the night before checkout we had a blackout and I was in the shower with no power . Tried to call reception but was engaged no IVR to explain what gapped it took hours later to come back on The morning of check out my son was so sick walking would put him in pain had to give him Panadol. Coming home I found he had developed gastro from what the doctors said he was in pain for days. Also let’s not forget to mention we had a car accident leaving our driveway from the villa upon the morning of checkout because some idiot parks on the road opposite to our villa leaving us impossible to reverse with enough space. This trip was a headache and costly one. Which I never left the house

Outstanding

Customer review rating 4.4/5

Shayne Families - 15/01/2020 Confirmed reviews ALL

Our stay was outstanding the beach house was incredible. Belinda was an amazing help and the food at the restaurant was great as were the staff

Dear Katrina, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

Enjoyed our stay

Customer review rating 4.4/5

Diane Families - 15/01/2020 Confirmed reviews ALL

We had a great time. Always enjoyed staying at Pullmans.

Dear Diane, We very much appreciate your comments regarding your stay with us here at Pullman Magenta Shores Resort. Firstly, we would like to thank you for your loyalty with us at Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again in the future. Sincerely, Guest Services Team
Customer review rating 4.4/5

Anonymous Families - 13/01/2020 Confirmed reviews ALL

The location of the resort is good, not to far from the city centre. The room well equip with all the necessity that you will need during your stay During our stay, we experienced no electricity for more than an hour, it made our night very uncomfortable to sleep. Wifi service was extremely slow.

Family Stay

TripAdvisor rating 4.0/5

ljelkhuizen Family - 13/01/2020 TripAdvisor review

We really enjoy coming to Magenta each year. We have been holidaying there for the last 3 years. This year we went later than usual but in the January peak season. The life guards at the beach were amazing, it meant we could vary our activities between the resort and the beach. The view we had of the pool I great, as we are so close to the pool. We were disappointed that the bar at the pool wasn't open for as long as advertised (closing early sometimes). The internet is s till very poor at Magenta and to have that upgraded would add to the activities our kids could enjoy. It would also be great to be able to air play from our iPads to the TV so we aren't forced to hire movies from the small selection offered on the room TV. We really enjoyed the kids art class on offer and would love to have more of that next time.

Room to improve

TripAdvisor rating 4.0/5

83bronwyn Friends getaway - 11/01/2020 TripAdvisor review

We enjoyed relaxing by the pool and liked that lifeguards patrolled the beach near the Hotel. We were disappointed that there was no daily room service for the nightly price of the studio. Limited place to hang towels as towels were not replaced until after our third night. We were happy to save water and reuse towels but they should provide more hanging space. Room air conditioner and fan were malfunctioning and no plug provided for the bathroom basin. There was reference made in places to refer to the compendium in our room but we couldn’t find one. We (3 people) went to utilise the restaurant and were told, at 7:30pm that they couldn’t fit us in until 8:00pm but only 2 of us. The restaurant was not even half full. Another couple who had come before us were also turned away and were unimpressed. We we were also told Wood fired pizzas were unavailable due to the fire bans. We had to then drive to the Entrance to get dinner. Overall Magenta shores was nice but for the price will need to address these issues before we would return.

Great location , love the space , great staff

Customer review rating 4.4/5

Kj Families - 10/01/2020 Confirmed reviews ALL

We had a excellent stay as always , the staff are professional and helpful . The pool food was amazing . Only complaint Is wifi reception isn’t strong

Dear Karly, Thank you for taking the time to share your recent stay with us! To read you had an excellent stay makes us feel proud as we love what we do here at Magenta! I would like to send my apologies for the slower than usual WIFI you experienced during your stay. We are working on speeding this up and you should experience a faster connection the next time you stay. Thanks again and we hope to welcome you back soon. Kind regards, Rebecca King GUEST RELATIONS
Customer review rating 4.4/5

Rorange Families - 09/01/2020 Confirmed reviews ALL

Average considering the cost. Poorly equipped kitchen. Toaster kept blowing the fuse. Bullied at the pool because staff and management are not capable of ensuring visitor safety. People eating in the pool, no room to sit, teens wrestling and throwing off shoulders. Manager referred to police rather than asking poorly behaved individuals to leave.

Relaxing , enjoyable, friendly and satisfying.

Customer review rating 4.4/5

Albert S. Families - 08/01/2020 Confirmed reviews ALL

We enjoyed the clean facilities, delicious food, attentive staff who went beyond the norm, especially in trying to accomodate our late booking for New Year's eve.

Dear Albert, Happy New Year! Thank you for taking the time to share your recent stay with us. We appreciate you coming to stay with us to bring in the New Year. We look forward to welcoming you back for another great stay soon. Regards, Rebecca King GUEST RELATIONS

Good family getaway experience

Customer review rating 4.4/5

Amy Families - 06/01/2020 Confirmed reviews ALL

Very nice villa to accommodate the whole family Good facilities overall Dining and spa experience are satisfying Poor internet/wi-fi connection - a pity

Dear Yixin, Thank you for taking the time to share your recent stay with us. We are thrilled to read you had a great time here with your family and got to experience our Restaurant and facilities. I would like to apologise for the WIFI connection you experienced during your stay. We are working on having this improved as a recent storm interfered with out router. This will be fixed the next time you stay with us. We look forward to welcoming you back soon. Kind regards, Rebecca King GUEST RELATIONS.

Relaxing Natural Get Away

Customer review rating 4.4/5

Matthew T. Couples - 06/01/2020 Confirmed reviews ALL

My partner and I enjoyed our two day/two night stay in one of the villas divided into three separate hotel style rooms. The room was very spacious, the bed was very comfortable and the bathroom shower had recently been renovated. The room was a bit dated with old carpet and could have used a seating area with a sofa or similar as seating was limited in the room. We ate breakfast both mornings in the dining room and had dinner there one night as well. The food and service was simply fantastic. Highly recommend having a meal or two at the restaurant. We also enjoyed an extremely relaxing spa treatment at the Vie Spa which offers a wide range of high quality spa treatments. The staff from check in through the entire stay was extremely friendly and helpful. We had a lovely, relaxing stay in a beautiful natural environment. The resort is not a five star ultra luxury but affords a very pleasant stay and value for money.

Dear Matthew T., We very much appreciate your constructive comments regarding your recent stay at the Pullman Magenta Shores Resort. We are glad you enjoyed your stay and got to experience Vie Spa and the wonderful food and service we offer here at the Resort. It is always a pleasure to receive feedback like yours and I will ensure to share this with our Team as we strive to continuously improve the quality of our services. Thank you again for sharing your journey with us and we look forward to welcoming you back soon. Your Loyalty is appreciated. Kind regards, Rebecca King GUEST RELATIONS

Great holiday resort but some improvements needed

Customer review rating 4.4/5

Fiona R. Couples - 06/01/2020 Confirmed reviews ALL

We thoroughly enjoyed our stay at Pullman Magenta Shores and would certainly stay again. Shallows bar and the poolside bar had great food and service, and the NYE buffet was fantastic. We ate in the resort for almost all of our stay. The pool area is great, and the indoor lappool and gym also clean and well equipped. However, there are also some improvements that could be made to totally deserve the 5 star resort rating. The apartments are not serviced, and although you can request additional towels and toiletries to be sent to your room, the old ones aren't removed (unless i assume you take them to the cleaners yourself). This could have been better explained upon booking and upon check-in, and to be honest, should reflect a reduction in price as it is not consistent with other Pullman resorts. We also arrived early, before check-in, but our room still wasn't ready by 2.30pm check-in. Again, this is something that could have been managed more professionally. Finally, the restaurant declined to seat us for 30 minutes one evening despite there being numerous available tables. I'm sure this was simply to manage flow of orders, but again, the communication could have been managed better. Overall, it was a great stay, and we would come again, but little things like the above are minor nuisances which impact overall image and assessment.

Dear Fiona, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to hear you enjoyed your overall stay with us. I will pass on the information regarding the disposal of used toiletries and towels to our management team to discuss better options for our guests. You would be correct in regards to the restaurant service but I do apologise for the lack of communication. Im so glad to hear you enjoy our Shallows bar and Lagoon pool services during your stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitch Guest Services

Average service

Customer review rating 4.4/5

Pai Families - 05/01/2020 Confirmed reviews ALL

It appears 17 white heavy avenue was new villa and the fire alarm kept beeping and making noise on the afternoon and i called and got handyman come over to fix it. It took almost one and half hours when my family was supposed to have quite time. I was glad the staff member gave me extra complimentary hours aafterhearing my story. Apart from this, the spa service provided is quite confusing. I thought it was free service like bubble massage in the tub but it turned out to be paid service involving professionals

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