Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 3.8/5 1,209 reviews

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Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
Pullman Magenta Shores Resort - Image 3
Pullman Magenta Shores Resort - Image 4
1 Magenta Drive, 2261 MAGENTA, Australia

Description

Hotel extras

  • Escape to a luxurious beachfront resort on the Central Coast, just 90 minutes from Sydney.

  • Stay in spacious studios, 1-, 2-and 3-bedroom villas with kitchens and private outdoor spaces.

  • Relax in stunning lagoon-style pools or enjoy a refreshing swim in the indoor heated lap pool.

  • Tee off on the championship 18-hole golf course or indulge in pure relaxation at Vie Spa.

  • Enjoy direct access to pristine Magenta Beach, tennis, delicious dining and lush gardens.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Deluxe Studio King

Photo out of - Deluxe Studio King

Our refurbished Deluxe Studio offers a luxury king bed, a beautifully appointed balcony overlooking the golf course, gardens or pools. Additional features include LCD TV, tea and coffee making facilities. Rates are not inclusive of daily housekeeping.

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Villa

Two Bedroom Villa

Photo out of - Two Bedroom Villa

Spacious open-plan villa offering self-contained kitchen and laundry, living and dining area plus private furnished terrace overlooking golf course, gardens or pool. 2 bathrooms. Rates not inclusive of daily housekeeping service. Villa has internal stairs

Max. number of persons
5
Area
From 119 m² / 1280 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Classic Three Bedroom Villa

Photo out of - Classic Three Bedroom Villa

Spacious and comfortable, open-plan multilevel villa offering self-contained kitchen, living and dining area, laundry and a private furnished terrace overlooking the golf course, gardens or lagoon pool. Rates not inclusive of daily housekeeping service.

  • Views:

    Golf view or Pool side

Max. number of persons
7
Area
From 136 m² / 1463 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Superior Three Bedroom Villa

Photo out of - Superior Three Bedroom Villa

Recently refurbished and spacious multilevel villa offering open plan living and dining area, modern kitchen, laundry and a private, newly styled terrace overlooking the golf course, gardens or pool. Rates are not inclusive of daily housekeeping service.

  • Views:

    Garden View

Max. number of persons
7
Area
From 136 m² / 1463 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Deluxe Three Bedroom Villa

Photo out of - Deluxe Three Bedroom Villa

Experience deluxe living in this renovated multilevel villa with gourmet kitchen, contemporary living and dining, 2.5 modern bathrooms, laundry and private terrace with views of golf course, gardens or pool. Rates are not inclusive of daily housekeeping.

Max. number of persons
7
Area
From 136 m² / 1463 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Villa

Deluxe 4 Bedroom Terrace

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Telephone
Fax +61 2 4352 8199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 54 rooms
  • 54 non-smoking rooms
  • One floor

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Breakfast à la carte

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

6 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Green area
  • Baby bed

Well-being

Rock Pools

  • Outside
  • On site

Indoor Pool

  • Covered
  • On site

Lagoon Pool

  • Outside
  • On site

Gym

  • On site
  • Sauna room

Sports and leisure

Tennis

  • Nearby

Golf Additional charge

  • On site

Tennis

  • On site

Golf

  • Nearby
  • On site
  • Outdoor parking
  • Public
  • 100 parking spaces

Services & equipment

  • Electric car recharging units 3,7 kVA
  • TESLA recharging units

SHALLOWS

Photo out of - SHALLOWS

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

Cooking style
International
Chef name
Brian VanNieukwerk
2261 Magenta, Australia
Telephone +61 2 4352 8139

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

LAGOON BAR

Photo out of - LAGOON BAR

Lagoon Bar is open 7 days during the summer holiday season and special event days. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Bar Type
POOL BAR
Accessibility
Accessible service
Telephone +61 2 4352 8100

Other informations

Services

  • Wheelchair access
  • Bar for hotel customers only

Payment

  • Cash

Lagoon Bar is open 7 days during the summer holiday season and special event days. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Indoor Heated Pool Outdoor Lagoon Pool Outdoor Rock Pools (Children's Pool)

Stick to your workout routine in our fully equipped fitness lounge, featuring state-of-the-art cardio, weight equipment and a steam room.

Vie Spa offers five treatment rooms, including our Vichy Shower room and an exclusive couple's treatment room with spa bath. We invite you to indulge in a relaxing spa treatment to enhance your stay!

With its spectacular backdrop and outstanding event facilities, Pullman Magenta Shores Resort provides the ideal setting for Central Coast weddings. Just 90 minutes from Sydney, the hotel offers a wide range of accommodation, leisure and event facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,209 reviews

Customer review rating 3.5/5

Kathleen W. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Rod A. Couples - Confirmed reviews ALL

Good morning Rodney, Thank you for sharing your feedback regarding your recent stay. We regret that your experience did not meet your expectations, particularly concerning the condition of the room. Your comments will be noted as we continually aim to enhance our offerings and we do hope we can welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.5/5

Frank Z. Couples - Confirmed reviews ALL

Good morning Frank, Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations regarding room condition and facilities. Your comments about our Teams service is appreciated and we will take your insights into consideration for future improvements. We do hope we can welcome you back for a better experience soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 1.5/5

Tien-yu H. Families - Confirmed reviews ALL

Dear Tien-Yu, Thank you for your feedback regarding your recent stay at Pullman Magenta Shores Resort. We sincerely regret to learn that your experience did not meet your expectations, particularly in terms of the condition of the property and the service provided during your visit. We take guest satisfaction seriously and appreciate your comments regarding the cleanliness and maintenance issues you encountered. Your concerns about housekeeping and the condition of the facilities will be shared with our management team for further review. We strive to ensure that our property is maintained to the highest standards and your feedback highlights areas where we must improve. Regarding your room placements and the rollaway bed, we understand how important proximity is for family stays and acknowledge the inconvenience this caused you. As we do not manage all of the properties here at Magenta this can be difficult to allocate to our guests requests and why we state that it cannot be guaranteed. While we are pleased to hear that our Team was responsive, we regret that your overall experience did not align with the quality associated with the Pullman brand. Thank you for bringing these matters to our attention and we do hope you will allow us the opportunity to welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.5/5

Melissa S. Families - Confirmed reviews ALL

Dear Melissa, Thank you for sharing your delightful experience at Pullman Magenta Shores Resort. We are thrilled to hear that you and your family enjoyed the lagoon pool and found the buffet breakfast to be a great addition to your visit. It is also wonderful to know that your accommodation met your expectations this time. We apologise for any disappointment caused by the paddle pool's closure during your stay. We appreciate your understanding and look forward to welcoming you back for another memorable getaway soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Rod A. Couples - Confirmed reviews ALL

Firstly the room very much requires a refurbishment as it’s very tied . Even one of the two chairs was ripped in several places. Which I reported to reception staff. Comment was when I showed them the chair photo … Thanks for letting us know, but no apology and surely that should be part of a QC issue to rectify it when cleaning of the room takes place!

Good morning Rodney, Thank you for sharing your feedback regarding your recent stay. We regret that your experience did not meet your expectations, particularly concerning the condition of the room. Your comments will be noted as we continually aim to enhance our offerings and we do hope we can welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.5/5

Frank Z. Couples - Confirmed reviews ALL

Outdated and and poorly appointed rooms a kin to an ibis . Non serviced rooms was a let down and tennis courts in bad condition.service was very friendly

Good morning Frank, Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations regarding room condition and facilities. Your comments about our Teams service is appreciated and we will take your insights into consideration for future improvements. We do hope we can welcome you back for a better experience soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 1.5/5

Tien-yu H. Families - Confirmed reviews ALL

We booked this resort specifically for a family getaway with our elderly parents, choosing to travel further out under the impression that the property would be cleaner and of high quality based on the website. Unfortunately, the reality looks nothing like the marketing photos—the entire resort feels tired, dated, and run down. To make matters worse, despite booking two rooms under the same reservation, we were placed at completely opposite ends of the resort rather than anywhere near each other. At check-in, the front desk had no idea where the requested rollaway bed was supposed to be placed until reading further into the notes, and it turned out to have been set up in the wrong room. The maintenance and cleanliness standards were very disappointing: Cleanliness & Housekeeping: There was no daily housekeeping service, and we discovered used, dirty spoons left inside the kitchen drawers. Facilities & Safety: The equipment feels tacky and poorly maintained; the hair dryer literally blew up mid-use on our very first night. On a minor positive note, the staff were responsive via WhatsApp when messaged. However, this was overshadowed by the barrage of spam emails we received in the days leading up to our stay. Overall, a deeply frustrating experience that fell well short of Pullman brand expectations.

Dear Tien-Yu, Thank you for your feedback regarding your recent stay at Pullman Magenta Shores Resort. We sincerely regret to learn that your experience did not meet your expectations, particularly in terms of the condition of the property and the service provided during your visit. We take guest satisfaction seriously and appreciate your comments regarding the cleanliness and maintenance issues you encountered. Your concerns about housekeeping and the condition of the facilities will be shared with our management team for further review. We strive to ensure that our property is maintained to the highest standards and your feedback highlights areas where we must improve. Regarding your room placements and the rollaway bed, we understand how important proximity is for family stays and acknowledge the inconvenience this caused you. As we do not manage all of the properties here at Magenta this can be difficult to allocate to our guests requests and why we state that it cannot be guaranteed. While we are pleased to hear that our Team was responsive, we regret that your overall experience did not align with the quality associated with the Pullman brand. Thank you for bringing these matters to our attention and we do hope you will allow us the opportunity to welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.5/5

Melissa S. Families - Confirmed reviews ALL

We have been coming to Magenta Shores for a few years now with our little ones. We really enjoy the pool areas, both the lagoon pool and rock pool. Unfortunately the baby pool was closed but otherwise our children had a blast at the lagoon pool. Buffet breakfast was a good addition to our stay. The room was lovely, we have had some rooms prior that were a bit outdated but this one was great! We look forward to coming back soon.

Dear Melissa, Thank you for sharing your delightful experience at Pullman Magenta Shores Resort. We are thrilled to hear that you and your family enjoyed the lagoon pool and found the buffet breakfast to be a great addition to your visit. It is also wonderful to know that your accommodation met your expectations this time. We apologise for any disappointment caused by the paddle pool's closure during your stay. We appreciate your understanding and look forward to welcoming you back for another memorable getaway soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 5.0/5

Kavinda S. Families - Confirmed reviews ALL

This was one of the best hotels I have stayed in. Facilities were great and the apartment was spacious and modern and had all the amenities for a comfortable stay. Has got beach access which feels.like a private beach. Only improvement I would suggest is to clean the balcony and outdoor seating area in the apartment which has not been cleaned for sometime. I would still rate this comfortable 10/10

Dear Kavinda, Thank you for sharing your experience with us at Pullman Magenta Shores Resort. We are delighted to hear that you found our facilities to be great and enjoyed your spacious villa. Your feedback regarding the cleanliness of the balcony and outdoor seating area is noted, and we will address this with our Housekeeping Team. We appreciate your positive rating and look forward to welcoming you back for another enjoyable stay soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 1.5/5

Micaela D. Families - Confirmed reviews ALL

The villa had a lot of mould.

Dear Micaela, Thank you for your feedback. We are sorry to hear about your experience with cleanliness in your villa. We take such concerns seriously and will address them with our housekeeping team to ensure our standards are maintained. We do hope you will allow us the opportunity to welcome you back another time. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.5/5

Amanda R. Families - Confirmed reviews ALL

Perfect resort, perfect location. Would have been nice to have salt in the pantry if I’m going to try and find something constructive to say. That’s how amazing it was !

Good morning Amanda, Thank you for your kind words regarding our resort and its location. We appreciate your feedback and hope to welcome you back again soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.5/5

Joshua T. Families - Confirmed reviews ALL

We’ll be looking to book again in the future. Family of 15 in total and will need 3 homes.

Good morning Joshua, Thank you for your kind words regarding your experience with us. We are delighted to hear that you are considering a return visit with your family. Please feel free to reach out to us when you are ready to book and we would be delighted to welcome you all back. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 3.5/5

Barry N. Couples - Confirmed reviews ALL

The accommodation was just okay not at Pullman stranded we are used to. The restaurant was basic.

Hello Barry, Thank you for sharing your feedback regarding your recent stay. We regret that your experience did not meet your expectations. Your comments about your accommodation and dining will be reviewed as we continue to enhance our offerings and we do hope you will allow us the opportunity to welcome you back another time. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Steven C. Couples - Confirmed reviews ALL

First up the staff are amazing but the facilities are a major disappointment. What was supposed to be a romantic dinner ended up a pub meal. The restaurant menu was down sized to the bare minimum and basic choices. The staff even admitted they knew the advertised menu was different it they had no control and suggested making a complaint was the only way to see change. Shame on you for putting your staff in this position

Dear Steven, Thank you for your feedback regarding your recent experience at our resort. We are pleased to hear that our wonderful Team provided excellent service. Your comments regarding the menu have been noted. We have raised this to be amended with our Marketing Team and apologise for any inconvenience caused. We understand your concerns about how this impacted your experience and we appreciate your suggestion for improvement. Thank you once again for your insights. We hope to welcome you back for a more enjoyable stay in the future. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.0/5

Manjulatha K. Families - Confirmed reviews ALL

Comfortable stay

Dear Manjulatha, Thank you for your positive feedback regarding your stay at our resort. We are pleased to hear that you found our location advantageous and enjoyed a comfortable experience. We look forward to welcoming you back again soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 1.5/5

Sally F. Families - Confirmed reviews ALL

The villa we stayed in was not very well equipped, the oven didn't work which was very inconvenient as I had all meals for our 3 nights and couldn't use them.

Dear Sally, Thank you for your feedback regarding your recent stay. I apologize for the inconvenience you experienced with the oven in your villa. We appreciate your comments as they help us improve our services for future guests. Kind regards Kellie Pullman Magenta Shores Resort

Customer review rating 2.5/5

David H. Couples - Confirmed reviews ALL

Would not have booked if we new there was no restaurant. Might be good if your marketing department did there job and updated the website stating the restaurant was open

Dear David, Thank you for your feedback regarding your recent stay. We regret any inconvenience caused by Barretts restaurant's closure not being clearly communicated. The restaurant is open Friday and Saturday evenings with a curated menu available in Shallows Bar for the remainder of the week. We do hope we have the opportunity to welcome you back again in the future. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Sonia J. Couples - Confirmed reviews ALL

Our room windows and balcony were dirty as was the entry and stairwell to our unit. Our TV was not working and took several requests and days for maintenance to attend to it. The room needs a fresh coat of paint as it is looking run down. Our key card keys didn’t work consistently. The bistro food was good but overpriced for pub style food. However, the general facilities were good. Breakfast was great with friendly service. Tennis, golf and pool were excellent.

Dear Sonia J., Thank you for sharing your feedback regarding your recent stay. We sincerely apologise that your experience did not meet the expectations you had for Pullman Magenta Shores Resort. We appreciate you bringing these matters to our attention and hope that you will allow us the opportunity to welcome you back another time. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 2.0/5

Scott H. Families - Confirmed reviews ALL

Broken TV’s, mould in the bedroom, broken blinds, dishwasher broken, had to speak directly with the chef to work out coeliac options for food despite being told that there was none. One of the tennis courts out of order. Third-party electric bikes didn’t work. The pool was great.

Dear Scott, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconveniences you encountered, including maintenance issues in your room and the challenges with our dining options. Your comments about the tennis courts and electric bikes have been noted, as we strive to provide a pleasant experience for all guests. We are pleased to hear that you enjoyed the pool facilities. Thank you for your understanding, and we hope to welcome you back in the future. Best regards, Kellie Pullman Magenta Shores Resort

Customer review rating 3.0/5

Maike D. Families - Confirmed reviews ALL

We were a bit disappointed as in our house but also in the rest of the facilities there were a lot of areas that needed repair or maintenance, e.g. wholes in curtains, water or shower fixtures that were broken, or the state of the changing facilities at the indoor pool. In addition, we were a bit surprised that we would only get 1 hot drink during breakfast included and thereafter had to pay (and no option to make our own tea or coffee ready brewed).

Dear Maike, Thank you for sharing your feedback regarding your recent stay at Pullman Magenta Shores Resort. We appreciate your insights, as they are invaluable for our continuous improvement. I regret that your experience did not meet your expectations of a five-star property. Your observations about the maintenance issues within your accommodation and the facilities have been duly noted. We are committed to providing a comfortable environment for all our guests and will take your comments into consideration for future enhancements. Additionally, I understand your surprise regarding the breakfast beverage policy. We strive to offer a variety of options, and your feedback will help us evaluate our offerings. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future. Best regards, Kellie Pullman Magenta Shores Resort

Customer review rating 2.5/5

Jonathan G. Friends - Confirmed reviews ALL

Room needed maintenance No food at bar until 5.30pm a joke Customer service at reception at check in awful

Dear Jonathan, Thank you for your feedback regarding your recent stay. We apologize for the maintenance issues and any inconveniences caused by the bar's operating hours. Additionally, we appreciate your comments on our reception service, as guest satisfaction is important to us. Kind regards Pullman Magenta Shores Resort

Customer review rating 1.0/5

Russell B. S. Couples - Confirmed reviews ALL

5 star what a joke absolutely terrible experience I actually googled the place while we were there and I believe they are in liquidation which explains things so why not just close. Ridiculous prices dirty rooms that don’t even get made up the next day couldn’t believe that every drink we attempted to order we got sorry we ran out of those. Do yourself a favour do not book this place you will be very disappointed.

Dear B. S., Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the issues you encountered, particularly with room cleanliness and service availability. We strive to maintain high standards, and it is disheartening to learn that we fell short during your visit. Your feedback regarding our pricing and service will be taken into consideration as we aim to enhance our guest experience. We appreciate your insights and hope to improve based on them. We also would like to let you know that the resort is not in liquidation, but we appreciate your concerns. Kind regards Kellie Pullman Magenta Shores Resort

Customer review rating 5.0/5

Constantina J. Families - Confirmed reviews ALL

It was relaxing experience to us with the family. Celebrating birthdays , 39, 54 & 55 , years old. A triple celebration and of course Magenta Shores Resort is the perfect place for us. Everyone happy and relaxed. Definitely we’re going back next time.

Dear Constantina, Thank you for your kind words regarding your recent stay at our resort. We are delighted to hear that your family celebration was enjoyable and that you found our resort to be a perfect venue for such special occasions. We look forward to welcoming you back in the future. Best regards, Kellie Pullman Magenta Shores Resort

Other web-users rate our hotel

  • 295 reviews 8.8/10 Location
  • 941 reviews 4.7/10 Room
  • 692 reviews 6.6/10 Service
  • 42 reviews 0.5/10 WiFi
  • 391 reviews 5.2/10 Food
  • 391 reviews 2.5/10 Cleanliness
  • 310 reviews 5.9/10 Comfort
  • 204 reviews 5.7/10 Breakfast

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