Pullman Magenta Shores Resort Hotel 5 stars

We enjoyed relaxing by the pool and liked that lifeguards patrolled the beach near the Hotel. We were disappointed that there was no daily room service for the nightly price of the studio. Limited place to hang towels as towels were not replaced until after our third night. We were happy to save water and reuse towels but they should provide more hanging space. Room air conditioner and fan were malfunctioning and no plug provided for the bathroom basin. There was reference made in places to refer to the compendium in our room but we couldn’t find one. We (3 people) went to utilise the restaurant and were told, at 7:30pm that they couldn’t fit us in until 8:00pm but only 2 of us. The restaurant was not even half full. Another couple who had come before us were also turned away and were unimpressed. We we were also told Wood fired pizzas were unavailable due to the fire bans. We had to then drive to the Entrance to get dinner. Overall Magenta shores was nice but for the price will need to address these issues before we would return.

We had a excellent stay as always , the staff are professional and helpful . The pool food was amazing . Only complaint Is wifi reception isn’t strong

Average considering the cost. Poorly equipped kitchen. Toaster kept blowing the fuse. Bullied at the pool because staff and management are not capable of ensuring visitor safety. People eating in the pool, no room to sit, teens wrestling and throwing off shoulders. Manager referred to police rather than asking poorly behaved individuals to leave.

We enjoyed the clean facilities, delicious food, attentive staff who went beyond the norm, especially in trying to accomodate our late booking for New Year's eve.

Very nice villa to accommodate the whole family Good facilities overall Dining and spa experience are satisfying Poor internet/wi-fi connection - a pity

My partner and I enjoyed our two day/two night stay in one of the villas divided into three separate hotel style rooms. The room was very spacious, the bed was very comfortable and the bathroom shower had recently been renovated. The room was a bit dated with old carpet and could have used a seating area with a sofa or similar as seating was limited in the room. We ate breakfast both mornings in the dining room and had dinner there one night as well. The food and service was simply fantastic. Highly recommend having a meal or two at the restaurant. We also enjoyed an extremely relaxing spa treatment at the Vie Spa which offers a wide range of high quality spa treatments. The staff from check in through the entire stay was extremely friendly and helpful. We had a lovely, relaxing stay in a beautiful natural environment. The resort is not a five star ultra luxury but affords a very pleasant stay and value for money.

We thoroughly enjoyed our stay at Pullman Magenta Shores and would certainly stay again. Shallows bar and the poolside bar had great food and service, and the NYE buffet was fantastic. We ate in the resort for almost all of our stay. The pool area is great, and the indoor lappool and gym also clean and well equipped. However, there are also some improvements that could be made to totally deserve the 5 star resort rating. The apartments are not serviced, and although you can request additional towels and toiletries to be sent to your room, the old ones aren't removed (unless i assume you take them to the cleaners yourself). This could have been better explained upon booking and upon check-in, and to be honest, should reflect a reduction in price as it is not consistent with other Pullman resorts. We also arrived early, before check-in, but our room still wasn't ready by 2.30pm check-in. Again, this is something that could have been managed more professionally. Finally, the restaurant declined to seat us for 30 minutes one evening despite there being numerous available tables. I'm sure this was simply to manage flow of orders, but again, the communication could have been managed better. Overall, it was a great stay, and we would come again, but little things like the above are minor nuisances which impact overall image and assessment.

It appears 17 white heavy avenue was new villa and the fire alarm kept beeping and making noise on the afternoon and i called and got handyman come over to fix it. It took almost one and half hours when my family was supposed to have quite time. I was glad the staff member gave me extra complimentary hours aafterhearing my story. Apart from this, the spa service provided is quite confusing. I thought it was free service like bubble massage in the tub but it turned out to be paid service involving professionals

not nice at all, wifi didnt work

Not what I was expecting right from the beginning.

Relaxing & enjoyable

The 2 bedroom apartment was clean, bright, airy and spacious. The kitchen was well equipped and the bathrooms had good showers with plenty of water pressure. The apartment would be suitable for two couples or for a family holiday. The closeness to the attractive outdoor pool area woould definitely make it a desirable holiday destination for families. Although we had had no phone reception and no wifi connectivity in the apartment, after we complained, the management were quick to provide a USB connector. The hum of the airconditioning motor upstairs in the ceiling, as it cut in and out periodically, is somewhat annoying overnight and would probably bother a light sleeper. I was a little disappointed that the beach accessible from the resort is unpatrolled and therefore unsuitable for swimming. The restaurants had tasty and interesting meals on the menus, however I would personally have liked some smaller snack size, less rich options especially for lunch and breakfast. Also, disappointed that the wood fire Pizza was not available on the day we were there. The staff were excellent; very responsive, polite and courteous.

Great place to stay.

An absolute pleasure (as always) I am a frequent visitor to Megenta Shores for every single reason that makes this resort the place to stay on the central coast /Hunter region! Thumbs up once again and see you soon

Magenta will always have a soft spot in my heart, a frequent visitor, the place is an excellent location if you simply want to take a moment to wind down and switch off. Great villas, onsite amenities and excellent customer service. The only “negative” I’ll share on this occasion was the issue with no wifi, however this is the first time that has actually occurred in multiple visits, so don’t be deterred by that. If you are on the coast and looking for a place to stay - give it a go!