Pullman Magenta Shores Resort Hotel 5 stars

Staff was great. Location is great. Only downfall is there wasn’t much to do after dinner. Maybe a pool table and a games room for the kids would be an idea and even an ice cream spot would be good as well

Tired rooms not 5 star luxury Slow service and forgotten items ordered VIE SPA absolutely a disaster no star rating My daughter left burned from wax amongst a list of other things 4 night stay not once we were given items such as towels and toiletries refreshed

2 nights with my son - played golf, ate and swam

Staff are so friendly and accomodating. Had a really great time away even if it was only for the 2 nights away.

Stayed for one night over a weekend and was shocked with the place, very dirty, too many spider webs, spiders and beds were very uncomfortable. Had stayed here before many years ago but it wasn't like this, they need to keep a closer eye on their cleaners job, very disappointed.

The villa was a great size and very modern. Location in proximity to the pool and beach was fantastic without being too close. Kids enjoyed the pool a lot. However, there were quite a few maintenance issues with the villa including broken bin, broken dryer, horrible sewerage smell in the bathrooms and saggy mattress. Breakfast choices were limited and staff weren't overly friendly. A fair bit of room for improvement.

Had a great stay over New Years, the weather was terrible but all the resorts facilities kept us very busy! Apartment was clean and well appointed!

Won holiday thru radio station and was only for 2 adults however they accommodated my children and also were very hospitable

Hi just a few things we are not happy about below, Accomadation was not what we expected, creeky floors, leaking tap in ensuite, a-c sound like a truck turned on at night, sliding doors don't lock properly and cockroach in the kitchen. Also the beds are not comfortable and we did not sleep well. Hired tennis rackets I got charged $10 hire and they where not even good enough to use, tennis racket was deformed. In general the unit needs to be up-dated because it is been advertised as 5 star accomadation, we paid thinking that we are getting 5 star accomadation, we did not find any of this at our time of stay so we just left earlier and did not want to stay the extra night. I honestly think we should get some money back, for the let down. Regards Samar R. Mobile: 04…

The resort is quite isolated and removed which is great. Staff were friendly but had to phone serveral times to get anything actioned in the room which was a bit annoying.

Have driven past Magenta Shores numerous times and my wife had been their for work related retreats. With several vacation options on the table we decided to take the opportunity for an extended family retreat with out daughter, her husband and 2 children at Magenta Shores. We had booked a 3 bedroom self contained villa as close to the pool as possible, but was something that couldn’t be confirmed till just weeks before. The first thing that struck me at the resort was the beautiful vista of the undulating golf course as you drove through the entrance. It’s anything but your typical flat course. The resort isn’t your typical hotel stay either, it compromises private houses, villas and units as well as rented out accomodation managed by Accor. Check in was busy and provided little information about the resort’s facilities and restaurant, but were given that all important map of what was where, including directions to our unit. We were fortunate to have been given a room some 50m from the large pool with a single park out front. There is general parking elsewhere on the site. The a/c villa was totally self contained and very comfortable, especially the 3 bedrooms (it was a king and 2 queens), which were all upstairs with both an ensuite and bathroom, with a toilet in the laundry down stairs. We had bought food with us and we’re frustrated by the modest size of the fridge. There was no electric frypan also which caused some frustration because the largest pan was still quite small. We requested fresh towels on the first day and it took us a few days to know that we had to request these daily to get them to give us fresh towels for the pool and bathroom. There are also BBQs on the general site but we didn’t use them. Wi Fi was an issue that was resolved during our week there and we loved both the indoor and outdoor pools. There was a good size TV down stairs and in the main bedroom. Did some tennis but not convinced about the courts and the bounce of the ball, although maybe I’m just getting slower. (Ok, definitely getting slower). The gym looked impressive. The restaurant was great. Breakfast was a feast and apparently even better when there isn’t COVID restrictions. We often skipped lunch because we weren’t hungry enough after breakfast. The staff in the restaurant especially Tammie, were exceptional as was the food, including the several dinners we had. The menu and opening days were limited, as it seems to be currently commonplace with several Accor locations, but the food was all still very impressive. The live music band on Saturday nights was also first class. The staff were also good with children (and some grumpy senior resort residents but that’s another story). We didn’t bother going to the beach but did do some ebiking around the resort. Didn’t get to some of the tracks nearby the resort which looked inviting and worthwhile. Would have loved to have ridden around the golf course at some stage late in the evening when it wasn’t being used. Understandably didn’t happen, though noted the golf carts get lots of use on it. Regarding the few hiccups we were pleased how they were handled and all resolved by Sean and also Alyce. Was a really great family time. Relaxing, fun, and great memories not to mention we made some new friends for us and the grand children. Looking forward to visiting for another family holiday or maybe just a couple visit ebiking soon.

The facility for our dinner and accommodation were excellent. Being a business function there seemed to be some communication issues being prepared for us to be booked in, setting us up at the pool and delivering drinks. As we were a large group of 18 people it made for us to be a little uncomfortable that there was no coordinator to manage our group.

We stayed in 2 Villas, each with 3 bedrooms, near the green on the 1st golf hole. The location was very quiet, with a views over the course. Everyone found all rooms spacious. Swimming pools got a good work-out, tennis too. 5 nights, some rain, great holiday. Many thanks to all staff who were always helpful.

Hi there, We recently stayed in room 1406 (3 bedroom villa) at Pullman magenta shores for 3 nights. The resort staff are all pleasant and helpful, especially upon check in. The amenities are quite nice. However our room was very disappointing. There were stains all over the carpet, marks all over the walls and the bathrooms were very old and unclean. In the master en-suite there were mould stains above the shower head. We have family that own one of the beach houses so have stayed at the resort a lot but never in one of the hotel villas. Will be unlikely to stay again if some updating isn’t undertaken with the rooms. Friends have complained to us about the state of the villas before but we had never had any first hand experience until now. Kind regards.

Due mainly to staff and great chefs