Pullman Magenta Shores Resort Hotel 5 stars

Customer review rating 4.4/5 4,261 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Magenta Shores Resort
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Hotel extras

  • Beachfront location with resort style villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Located just 90 minutes from Sydney.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h30

Check out up to 10h30

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Well-being
  • Outdoor playground for children
  • GolfPaying
  • Tennis
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261
magenta
australia

Tel: +61243528100

Fax: (+61)243528199

Check-in from 14h30

Check out up to 10h30

  • GOSFORD RAILWAY STATION :  NORTHERN GOSFORD

  • By plane

    NEWCASTLE At 99km / 61.52 miles

  • By train

    GOSFORD RAILWAY At 29km / 18.02 miles

GPS :-33.310834, 151.522901

Our accommodation(s)

Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms and one, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.

3 Bedroom Golf House

  • Max. number of persons: 7
  • Area: From 302 / 3251 sq ft
  • Views: Golf view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities

4 Bedroom Golf Terrace

  • Max. number of persons: 8
  • Area: From 450 / 4844 sq ft
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

SHALLOWS

Type of cuisine: International

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

Lunch

  • Mon
  • Tue
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  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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BARRETTS RESTAURANT

Type of cuisine: International

Relax in our contemporary, modest setting bistro at Barretts Restaurant with stunning vistas overlooking the tranquil fairways of Magenta Shores. Our modern Australian menu showcases high quality seasonal and local produce.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
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SHALLOWS BAR

Non contractual photo

Shallows Bar offers a casual, all day alfresco dining experience complemented by an extensive beverage menu, including signature cocktails, blended teas and espresso coffees. Shallows Terrace features a Mediterranean pizza oven available weekends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

LAGOON BAR

Non contractual photo

Lagoon Bar is open 7 days during the summer holiday season. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 317

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Pullman Magenta Shores Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,261 reviews

tripadvisor

TripAdvisor Rating 4.0/5

810 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

fantastic stay

Customer review rating 4.4/5

Cindy Business - 19/01/2021 Confirmed reviews ALL

villas are beautiful, great service , wonderful food and drink varieties.

Dear Cindy, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We are so glad you had a fantastic stay with us and apologies regarding the service you experienced when dining. I will share your feedback with our Director of Food & Beverage Rick to follow up with his Team. We do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Naturally beautiful area, the room and service needs work

Customer review rating 4.4/5

Ryan Couples - 19/01/2021 Confirmed reviews ALL

Beautiful location. Plenty of activities. Opportunity for improvement, filthy sofa and dinning chairs - should consider replacing these with easier to maintain materials such as hard chairs which can be easily wiped instead of material chairs which absorbs grim. Consider a sofa cover which can be washed regularly. The breakfast in the restaurant took 45 minutes from the time of the order and the restaurant was only at half capacity. Consider buffet breakfast to reduce wait times and servers for buffet to maintain Covid safe practice. Overall a good stay. I would visit again but for the price charged and the hygiene of the room, I’d expect more from a 5 star hotel.

Good morning Ryan, Thank you for taking the time to share your experience with us at Pullman Magenta Shores Resort. At Pullman, we strive to provide a superior service experience; therefore your feedback is very important to us and I am so sorry that your experience did not meet your expectations. Do know that we very much appreciate your feedback and will ensure our Management Team look into your raised concerns regarding your villa and dining experience. I can inform you that due to the current pandemic we are unable to currently serve a buffet. We do hope you will allow us the opportunity to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Good Break

Customer review rating 4.4/5

Ranal C. Families - 19/01/2021 Confirmed reviews ALL

Great staff and service, very poor up keep of the amenities

Dear Ranal, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We appreciate your feedback and apologise that we did not meet your expectations but do hope you allow us the opportunity to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Great location and facilities

Customer review rating 4.4/5

Annaliese Couples - 19/01/2021 Confirmed reviews ALL

We had a great time - lovely room and great pool

Dear Annaliese, We very much appreciate your comments regarding your recent stay with us at the Pullman Magenta Shores Resort. We are so glad you enjoyed your stay with us and hope to welcome you back again soon. Thank you for your loyalty Kind regards, Rebecca King Guest Relations

Excellent

Customer review rating 4.4/5

Ronald Families - 18/01/2021 Confirmed reviews ALL

From réception to f&b excellent experience.

Dear Ronald, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your stay. I will ensure I share your feedback with our Team and we hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Staff was excellent

Customer review rating 4.4/5

John S. Families - 18/01/2021 Confirmed reviews ALL

Staff was great. Location is great. Only downfall is there wasn’t much to do after dinner. Maybe a pool table and a games room for the kids would be an idea and even an ice cream spot would be good as well

Dear Santa, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. I am so glad you enjoyed your stay with us. Please know that we appreciate your feedback regarding after dinner activities. In the past we have had a games rooms set up throughout our school holiday period for children but due to the current pandemic we are unable to provide this service. We do hope that we can bring this back into our school holidays program soon. Thank you again and we hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations
Customer review rating 4.4/5

Edward Q. Families - 14/01/2021 Confirmed reviews ALL

Tired rooms not 5 star luxury Slow service and forgotten items ordered VIE SPA absolutely a disaster no star rating My daughter left burned from wax amongst a list of other things 4 night stay not once we were given items such as towels and toiletries refreshed

Good morning Edward, Thank you again for taking the time to share your recent experience with us at Pullman Magenta Shores Resort. I am sorry for the experience you and your family had during your stay. I trust that our Management Team are resolving this with you and it is our hope that you will allow us the opportunity to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Very enjoyable stay

Customer review rating 4.4/5

Skander M. Families - 14/01/2021 Confirmed reviews ALL

2 nights with my son - played golf, ate and swam

Dear Skander M., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Chris Families - 13/01/2021 Confirmed reviews ALL

Staff are so friendly and accomodating. Had a really great time away even if it was only for the 2 nights away.

Dear Chris S., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very dirty and unexpected - disappointed

TripAdvisor rating 4.0/5

arbia2017 13/01/2021 TripAdvisor review

Stayed for one night over a weekend and was shocked with the place, very dirty, too many spider webs, spiders and beds were very uncomfortable. Had stayed here before many years ago but it wasn't like this, they need to keep a closer eye on their cleaners job, very disappointed.

Generally quite a good stay

Customer review rating 4.4/5

Jen Families - 11/01/2021 Confirmed reviews ALL

The villa was a great size and very modern. Location in proximity to the pool and beach was fantastic without being too close. Kids enjoyed the pool a lot. However, there were quite a few maintenance issues with the villa including broken bin, broken dryer, horrible sewerage smell in the bathrooms and saggy mattress. Breakfast choices were limited and staff weren't overly friendly. A fair bit of room for improvement.

Dear Jennifer P., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are glad you enjoyed the resorts amenities/facilities we have to offer here. We are very sorry to hear about some of the issues you experienced during your stay with us here. I will ensure these get passed onto our management team. We appreciate you sharing your experience with us and hope your next visit will be more pleasant. Sincerely,

Perfect for families

Customer review rating 4.4/5

Anonymous Families - 09/01/2021 Confirmed reviews ALL

Had a great stay over New Years, the weather was terrible but all the resorts facilities kept us very busy! Apartment was clean and well appointed!

Dear Andrea B., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager

Amazing place

Customer review rating 4.4/5

Maria Families - 09/01/2021 Confirmed reviews ALL

Won holiday thru radio station and was only for 2 adults however they accommodated my children and also were very hospitable

Dear Maria C., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Especially Michelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager
Customer review rating 4.4/5

Samar Families - 08/01/2021 Confirmed reviews ALL

Hi just a few things we are not happy about below, Accomadation was not what we expected, creeky floors, leaking tap in ensuite, a-c sound like a truck turned on at night, sliding doors don't lock properly and cockroach in the kitchen. Also the beds are not comfortable and we did not sleep well. Hired tennis rackets I got charged $10 hire and they where not even good enough to use, tennis racket was deformed. In general the unit needs to be up-dated because it is been advertised as 5 star accomadation, we paid thinking that we are getting 5 star accomadation, we did not find any of this at our time of stay so we just left earlier and did not want to stay the extra night. I honestly think we should get some money back, for the let down. Regards Samar R. Mobile: 04…

Dear Samar R., Thank you for taking the time to share with us your recent experience at the Pullman Magenta Shores Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have copied in our Rooms Division Manager Chase who will be in contact with you soon. Kind regards, Rebecca King Guest Relations

Quiet Location

Customer review rating 4.4/5

Jay Families - 06/01/2021 Confirmed reviews ALL

The resort is quite isolated and removed which is great. Staff were friendly but had to phone serveral times to get anything actioned in the room which was a bit annoying.

Dear James M., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have forwarded this feedback to our Housekeeping Manager to address and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager

Great stay

TripAdvisor rating 4.0/5

jennyaspot 06/01/2021 TripAdvisor review

Have driven past Magenta Shores numerous times and my wife had been their for work related retreats. With several vacation options on the table we decided to take the opportunity for an extended family retreat with out daughter, her husband and 2 children at Magenta Shores. We had booked a 3 bedroom self contained villa as close to the pool as possible, but was something that couldn’t be confirmed till just weeks before. The first thing that struck me at the resort was the beautiful vista of the undulating golf course as you drove through the entrance. It’s anything but your typical flat course. The resort isn’t your typical hotel stay either, it compromises private houses, villas and units as well as rented out accomodation managed by Accor. Check in was busy and provided little information about the resort’s facilities and restaurant, but were given that all important map of what was where, including directions to our unit. We were fortunate to have been given a room some 50m from the large pool with a single park out front. There is general parking elsewhere on the site. The a/c villa was totally self contained and very comfortable, especially the 3 bedrooms (it was a king and 2 queens), which were all upstairs with both an ensuite and bathroom, with a toilet in the laundry down stairs. We had bought food with us and we’re frustrated by the modest size of the fridge. There was no electric frypan also which caused some frustration because the largest pan was still quite small. We requested fresh towels on the first day and it took us a few days to know that we had to request these daily to get them to give us fresh towels for the pool and bathroom. There are also BBQs on the general site but we didn’t use them. Wi Fi was an issue that was resolved during our week there and we loved both the indoor and outdoor pools. There was a good size TV down stairs and in the main bedroom. Did some tennis but not convinced about the courts and the bounce of the ball, although maybe I’m just getting slower. (Ok, definitely getting slower). The gym looked impressive. The restaurant was great. Breakfast was a feast and apparently even better when there isn’t COVID restrictions. We often skipped lunch because we weren’t hungry enough after breakfast. The staff in the restaurant especially Tammie, were exceptional as was the food, including the several dinners we had. The menu and opening days were limited, as it seems to be currently commonplace with several Accor locations, but the food was all still very impressive. The live music band on Saturday nights was also first class. The staff were also good with children (and some grumpy senior resort residents but that’s another story). We didn’t bother going to the beach but did do some ebiking around the resort. Didn’t get to some of the tracks nearby the resort which looked inviting and worthwhile. Would have loved to have ridden around the golf course at some stage late in the evening when it wasn’t being used. Understandably didn’t happen, though noted the golf carts get lots of use on it. Regarding the few hiccups we were pleased how they were handled and all resolved by Sean and also Alyce. Was a really great family time. Relaxing, fun, and great memories not to mention we made some new friends for us and the grand children. Looking forward to visiting for another family holiday or maybe just a couple visit ebiking soon.

Customer review rating 4.4/5

Lesa L. Business - 04/01/2021 Confirmed reviews ALL

The facility for our dinner and accommodation were excellent. Being a business function there seemed to be some communication issues being prepared for us to be booked in, setting us up at the pool and delivering drinks. As we were a large group of 18 people it made for us to be a little uncomfortable that there was no coordinator to manage our group.

Dear Lesa L., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet location, plenty to do, great food & friendly staff

Customer review rating 4.4/5

John N. Families - 04/01/2021 Confirmed reviews ALL

We stayed in 2 Villas, each with 3 bedrooms, near the green on the 1st golf hole. The location was very quiet, with a views over the course. Everyone found all rooms spacious. Swimming pools got a good work-out, tennis too. 5 nights, some rain, great holiday. Many thanks to all staff who were always helpful.

Dear John N., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to apologise on behalf of the team that we were not able to get the 2 villas side by side. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager

Room needs updating and cleaning

Customer review rating 4.4/5

Anonymous Families - 04/01/2021 Confirmed reviews ALL

Hi there, We recently stayed in room 1406 (3 bedroom villa) at Pullman magenta shores for 3 nights. The resort staff are all pleasant and helpful, especially upon check in. The amenities are quite nice. However our room was very disappointing. There were stains all over the carpet, marks all over the walls and the bathrooms were very old and unclean. In the master en-suite there were mould stains above the shower head. We have family that own one of the beach houses so have stayed at the resort a lot but never in one of the hotel villas. Will be unlikely to stay again if some updating isn’t undertaken with the rooms. Friends have complained to us about the state of the villas before but we had never had any first hand experience until now. Kind regards.

Dear Nicole C., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are glad to hear our staff were pleasant and helpful throughout your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear about your disappointment with the room. I will be sure to pass this onto our management team. Thank you again for sharing your experience, and we hope to see you again here at Pullman Magenta Shores Resort. Sincerely,

Excellent

Customer review rating 4.4/5

Dorothy R. Friends - 03/01/2021 Confirmed reviews ALL

Due mainly to staff and great chefs

Dear Gordon r., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our Food & Beverage Department. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager

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