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Pullman Magenta Shores Resort Hotel 5 stars

Customer review rating 4.4/5 4,571 reviews

ALLSAFE approved hotel

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Pullman Magenta Shores Resort
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Hotel extras

  • Beachfront location with resort style villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Located just 90 minutes from Sydney.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h30

Check out up to 10h30

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Swimming pool
  • Well-being
  • Outdoor playground for children
  • Golf Paying
  • Tennis
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 magenta
australia

Tel: +61243528100

Fax: (+61)243528199

Check-in from 14h30

Check out up to 10h30

  • GOSFORD RAILWAY STATION :  NORTHERN GOSFORD

  • By plane

    NEWCASTLE At 99km / 61.52 miles

  • By train

    GOSFORD RAILWAY At 29km / 18.02 miles

GPS :-33.310834, 151.522901

Our accommodation(s)

Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms and one, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.

Studio King

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: Garden View *

Subject to availability

  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities

Our restaurants and bars

BARRETTS RESTAURANT

Type of cuisine: International

Relax in our contemporary, modest setting bistro at Barretts Restaurant with stunning vistas overlooking the tranquil fairways of Magenta Shores. Our modern Australian menu showcases high quality seasonal and local produce.

SHALLOWS

Type of cuisine: International

Shallows offers a relaxed and casual dining experience with an extensive drink menu, blended teas, espresso coffees and snack menu including a special kids menu.

LAGOON BAR

Lagoon Bar is open 7 days during the summer holiday season and special event days. Serving hot and cold drinks, refreshing cocktails, as well as fresh light meals by our fabulous lagoon-style pool.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday
  • Saturday
  • Sunday

SHALLOWS BAR

Shallows Bar offers a casual, all day alfresco dining experience complemented by an extensive beverage menu, including signature cocktails, blended teas and espresso coffees. Shallows Terrace features a Mediterranean pizza oven available weekends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 317 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Pullman Magenta Shores Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,571 reviews

TripAdvisor Rating 4.0/5

821 reviews

Nice villas

Customer review rating 3.0/5

Reuben Solo - 02/07/2021 Confirmed reviews ALL

Arrived at pullman, magenta shores. Was confirmed by receptionists my requests had been honoured to find out when entering my villa all my requests had not been honoured. Villa nice and neat a few things though required fixing and replacing especially since it's a 5star. Disappointingly, after calling reception for new towels I had just got out of the shower the housekeeping lady knocked on my door and I yelled out coming, she proceeded to walk in, up the staircase as I was coming out in the nude and if I had not have hid behind the wall she would have seen me naked, this was extremely unprofessional considering my car was in my parking spot and I had yelled out. She could have left them on the staircase or and not intruded on my privacy. I made a complaint with the manager and he said this should not have happened, that staff should not inconsiderately walk into a customer's dwelling. Only to get a call back from manager to say 'yes that was actually protocol' for the staff to walk in. Seems like staff are not aware of their procedures and policies. Additionally my toilet needed fixing as it would not flush which wasted my limited time away to relax and enjoy my vacation. To to conclude sadly, I was sent an email saying my check in is from 12pm-12pm Thursday to Friday, only to find housekeeping knocking at my door at 10:30 while I was having a bath to come and clean the apartment. I rang up reception to ask why this was and for the lady to say for gold members it Subject to request. Its a given members want later check outs and earlier check ins and this should have been organised with myself then if it was not available for an later check out, however I had been emailed this so I was thinking I have have organised an earlier check in and later check out. Very poor communication and customer service. This may be my last year as a member. Honestly I was pretty disappointed overall especially considering this resort is 5 star. I had recently stayed at Novotel and that is only a 4 star hotel and I'd much preferred to stay there, it was a great experience, all my requests were honoured especially as well I though a valued gold member for the lay 2 years and a member for the last 3. Pullman magenta need to pick up their game and focus on other hotels and learn from them. Thank you for your consideration of my feedback

Dear Reuben C., Thank you for taking the time to tell us about your experience at the Pullman Magenta Shores Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Under the Accor Plus benefits, Early Check In & Late Check Out are subject to availability. As i understand our Reservations Team did make contact with you for a pre arrival call and to confirm check in & check out times. I do apologise if this was not communicated correctly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Hotel Assistant Manager

Great stay

Customer review rating 4.0/5

Scott Business - 01/07/2021 Confirmed reviews ALL

Very comfortable and clean

Dear Scott M., Thank you so much for your comments regarding your recent stay with us. It is so wonderful to hear that you had a great stay and it was comfortable and clean. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager

Good stay

Customer review rating 4.0/5

Cl Couples - 26/06/2021 Confirmed reviews ALL

All very good except quality of breakfasts

Good morning Chris, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your time here and I would love to hear more regarding your dining experience with Breakfast and how we can improve in this area. Thank you again for sharing your experience and I do hope to hear from you soon. Regards, Rebecca King Guest Relations Supervisor

Lovely location.

Customer review rating 5.0/5

Susan Friends - 25/06/2021 Confirmed reviews ALL

The staff were all remarkably friendly- nothing was too much trouble and all done with a smile. Sean (front desk) was incredibly helpful and deserves a special mention. The BarMan was also fantastic and the waiters at Barrett’s were amazing

Dear Susan H., We very much appreciate you taking out the time to provide us with feedback from your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bronwyn Steele Assistant Front Office Manager

Goo stay

Customer review rating 4.5/5

Anonymous Friends - 25/06/2021 Confirmed reviews ALL

Very friendly and helpful staff. Good facilities. Villa furniture a little old.

Dear Phillip L., We very much appreciate you taking the time to provide us with feedback for your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bronwyn Steele Assistant Front Office Manager

A breath of fresh air

Customer review rating 4.5/5

Anonymous Couples - 25/06/2021 Confirmed reviews ALL

We loved the whole stay. The staff were attentive and friendly at all times and the food was magnificent both in the bar area and in Merrit’s Restaurant.

Dear Sandra, Thank you for taking the time to to share your recent stay with us. We are so glad you had a wonderful stay and enjoyed your dining experiences. Sean is a wonderful asset to our Team and I will ensure I pass on your kind words. We look forward to welcoming you back again soon. Regards, Rebecca King Guest Relations

Impressive

Customer review rating 4.5/5

Mark Couples - 24/06/2021 Confirmed reviews ALL

Relaxing

Dear Mark, Thank you for taking the time to share your relaxing stay with us. We are so glad you had a nice stay and do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Wonderful getaway

Customer review rating 5.0/5

Colleen W. Couples - 24/06/2021 Confirmed reviews ALL

The staff were brilliant, the food was amazing. The bar staff were fantastic!

Dear Colleen, Thank you for taking the time to share your recent stay with us. We are so glad you had a wonder stay and enjoyed your dining experience in Shallows Bar. I will ensure I pass on your kind words to Isobel and Dan. Thank you again and we do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Friendly staff, excellent location

Customer review rating 5.0/5

Naomi &. F. Friends - 22/06/2021 Confirmed reviews ALL

I stated in the resort fir the 4 th time and I’ll keep coming back The resort location is very convenient, Amenities suits all aged group Food is great Toilet is clean the can’t get enough of hand wash & hand cream in the ladies room that I even purchased some from the spa store Overall experience is awesome

Dear Naomi M., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team especially the Reception team who checked you into your room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmin Selwyn, Front Office Team leader

Excellent service, facilities & location

Customer review rating 5.0/5

Marie V. Solo - 22/06/2021 Confirmed reviews ALL

I had a fantastic stay, all I could expect from a week to relax and start again. Excellent service, accommodation, facilities and location. There was a hiccup with my reservation on arrival but the team at reception went beyond what you normally expect in this situation. Thank you, I really appreciated the effort, care and attention.

Dear Marie V., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. I apologise you had a hiccup on check in. It is great to hear Sean looked after you. I will make sure your comments are shared to Sean. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmin Selwyn, Front Office Team Leader
Customer review rating 3.0/5

Anonymous Couples - 22/06/2021 Confirmed reviews ALL

Breakfast disorganised waited 30 minutes for an omelette and only got our coffees as we were leaving the dinning room. Rooms quite basic

Dear Julie, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We are sorry for the experience you had while dining with us in Barrett's Restaurant at Breakfast. I have shared your review with our Management Team to discuss with our Team. We do hope you will allow us the opportunity to welcome you back again soon and if you wish my contact details are below and I would love to assist with your next reservation. Kind regards, Rebecca King Guest Relations Supervisor H8…

Where else would you want to be?

Customer review rating 3.5/5

Jason Business - 22/06/2021 Confirmed reviews ALL

I frequent Magenta Shores regularly and cannot compliment enough just how relaxing I feel every time I visit. The facilities, staff in general were great! The ambience of this place is absolutely incredible, all year round. I 100% will be back again and again and again I did have a minor discrepancy which I still don’t understand with my booking, of which I had booked online, utilised some reward points to lower the actual price however this did not actually occur, when prompting the person who checked me in around this, she didn’t appear to understand. So I’m in a position where I’ve lost points that I didn’t actually get to use. Would love for this to be investigated, however the actual booking price was a bargain as it stood, so not entirely disappointed.

Dear Jason S., Thank you for your time on the phone today. We are so glad to hear that you enjoyed your stay with us. Apologies again for the mix up with your payment. As mentioned I refunded $62.88 to your Mastercard we had on your reservation and have credited 250 points to your ALL account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Assistant Manager

Nice staff

Customer review rating 3.5/5

Tina Friends - 21/06/2021 Confirmed reviews ALL

was having a get together with friends for the weekend

Good afternoon Tina, Thank you for taking the time to share your recent stay with us. We really appreciate your feedback and your kind words regarding Sean. I will ensure I pass on your kind words. We do hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

Nice place to stay

Customer review rating 5.0/5

Keith Couples - 21/06/2021 Confirmed reviews ALL

We had a couple of minor issues with the TV and tap but overall it was a great place to stay. The staff were very friendly and efficient.

Dear Keith, Thank you for taking the time to share your recent stay with us. We are so pleased to read you enjoyed your stay and appreciate your kind words about our Team. We look forward to welcoming you back again soon. Regards, Rebecca King Guest Relations

Excellent spacious accomodation and friendly staff

Customer review rating 4.5/5

Christine S. Friends - 20/06/2021 Confirmed reviews ALL

All staff were very attentive and friendly. 3 bedroom apartment was spacious and comfy. Golf was great, beautiful course and no waiting between tees. Golf shop staff excellent.

Dear Christine s., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope we can welcome you back in the near future. Kind regards, Bronwyn Steele Assistant Front Office Manager

Magenta shores resort

TripAdvisor rating 3.0/5

Compass545903 19/04/2021 TripAdvisor review

Room needed work for the $$$ value, new paint job wouldn't go astray. Lots of marks on the walls looked shabby Manual to work the TV, couldn't turn it on with the remote? Out door furnishing needs replacing Great view, friendly staff, shame the actual room lacked appeal

Good afternoon Compass, Thank you for taking the time to share your recent experience with us and I am so sorry that your stay did not meet your expectations. If you could please share with me your room number you stayed in so I can look into your mentioned concerns. I hope to hear from you soon. Kind regards, Rebecca King Guest Relations H8791-GR@accor.com

Good staff - Average accomodation

TripAdvisor rating 3.0/5

as_oz_canberra 08/04/2021 TripAdvisor review

Went for the easter break in 2021. First the positives - amazing staff, super friendly and helpful. Great restaurant with good food and wine. Accomodation was way under par - for > 1500 AUD per night for a 3 bed villa, the bed and the ameneties provided did not match what is expected of Pullmans. Terrible pillows, small TVs - worse than most AirBNBs. Doubt, if i will ever go back for stay.

Good morning as_oz_canberra, Thank you for taking the time to share your recent stay with us. We are so glad our Team and your dining made a memorable experience for you. I do also really appreciate your feedback on your accommodation and I am so sorry that you left feeling disappointed. I would love to hear more on how we can improve the room you stayed in so please do contact me on 02) 4352 8113 or H8791-GR@accor.com It is our hope you will allow us the oppurtunity to welcome you back to Pullman Magenta Shores Resort. Kind regards, Rebecca King Guest Relations

Week get away

TripAdvisor rating 5.0/5

stay444 22/02/2021 TripAdvisor review

What a great week away. Magenta Shores was a perfect choice. Living in Sydney we would normally go further a field, not knowing this resort was just a hour and a half away. The resort was very well laid out. Lots of choices and things to do to fill in the week. The grounds were very well looked after as were the amenities. 2 pools to choose from, walking tracks, the local beach to walk on (wouldn't swim though however there is one very close just up the road) The staff were great and very friendly in all departments (reception, bar and restaurant. Thank you all :)) The food, both dinner and breakfast, were what you would expect at a 5 star rating property and very good. We were only a couple but had a 3 bedroom villa (no other choices when booking) which was very roomy, maybe a little dated, but still quite good and in fact very quite for its positioning. (Maybe a 4/4.5 star rating) We had a great week and will definitely be coming back to Magenta Shores.

Good afternoon stay444, Thank you for taking the time to share your recent experience with us. We are so glad to read you enjoyed your time here at beautiful Magenta. I will ensure I share your feedback with our Team and we all look forward to welcoming you back again soon. Kind regards, Rebecca King Guest Relations

Very good short break

TripAdvisor rating 4.0/5

Conrad S 21/02/2021 TripAdvisor review

The resort was good for a short break, the weather was beautiful. If I was a golfer this would have been a fantastic venue. We were upgraded to a 3 bed villa from a 2 bed villa with a little bit of lagoon view , the service at the bar and restaurant were good and the overall stay was well worth it. I will certainly come back for a longer stay.

Good afternoon Conrad S, Thank you for taking the time to share your recent experience with us at Pullman Magenta Shores Resort. We are so glad to read you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Rebecca King Guest Relations

Lovely stay

TripAdvisor rating 5.0/5

Jacqueline F 01/02/2021 TripAdvisor review

Our family group really enjoyed our stay at Magenta Shores. From check-in to check-out we found staff very helpful and ready to help. Our villa was very well appointed, clean and spacious. The beds were super comfy, which is great as it is important to me. Lots to do within the resort and only a short drive to other locations....Will stay again

Good afternoon Jacqueline F, Thank you for taking the time to share your recent stay with us at Pullman Magenta Shores Resort. We are so glad you and your family enjoyed your stay and hope to welcome you back again soon. Kind regards, Rebecca King Guest Relations

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