Hotel Costanero Montevideo - MGallery

Customer review rating (ALL Rating) 4.7/5 1,317 reviews

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Hotel Costanero Montevideo - MGallery - Image 1
Hotel Costanero Montevideo - MGallery - Image 2
Hotel Costanero Montevideo - MGallery - Image 3
Hotel Costanero Montevideo - MGallery - Image 4
, 11300 Montevideo, Uruguay

Description

Hotel extras

  • Pet-friendly hotel in Montevideo! Small pets allowed

  • Hotel for families! Up to one child in the same room as the parents

  • Restaurant overlooking the sea and the Rambla de Montevideo

  • Space for corporate and social events with capacity for up to 100 people

  • Hotel in Montevideo with pool, gym and sauna

Our accommodation(s)

Hotel location

Hotel Costanero Montevideo - MGallery

11300 Montevideo
Uruguay

GPS:-34.909391, -56.143877

Telephone
Fax +598 2706 8607

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurante Cauce

Located on the first floor of the hotel with a stunning view of the Sea, Cauce Restaurant offers a variety of culinary styles, mainly Uruguayan and international cuisine. It only cooks with Uruguayan raw materials produced with fresh, top quality and heal

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,317 reviews

More gloss than substance

Customer review rating 2.0/5

Sean F. Couples - Confirmed reviews ALL

I booked a double "superior" room , but this was a twin room at the back without view. Reception was good and the decor impressive. Room lacked tea/coffee making facilities. The hair condition bottle was empty. The room was not perfectly clean, not enough to complain but off-putting. The bar staff were slow and more interested in serving locals, nonresidents. Breakfast was good. I would not return.

Dear Mr. F., We appreciate your detailed feedback regarding your recent stay with us. We apologize for the shortcomings you experienced during your visit. Your comments regarding the room amenities, cleanliness, and bar service have been duly noted and will be addressed internally. We are glad to hear that you found our reception welcoming and the decor impressive. It's pleasing to know that you enjoyed the breakfast. We value your feedback and hope to have the opportunity to better serve you in the future. Warm regards, Hotel Costanero Montevideo - MGallery

Not up to standard

Customer review rating 2.5/5

Michiel Couples - Confirmed reviews ALL

We were go en a room for people with reduced mobility, without informing us. No seating area in the room, no space in the bathroom to stow anything and the shower water was running all the way through the bathroom. Since the hotel was full, nothing could be done. Besides the friendly communication from a woman at the reception and one bar man, the staff seemed a bit lost, and mostly focused on the big groups of tourists, and giving us the feeling that we don’t belong there. For us not up to par with 5 star hotels at all

Dear Michiel, We are truly sorry to hear about the inconveniences you experienced during your stay with us. We sincerely apologize for not meeting your expectations regarding the room assigned to you and the service provided by our staff. Your feedback is invaluable to us as we continuously strive to improve our services. We will address the issues you mentioned with the relevant departments to ensure that such situations do not recur in the future. We appreciate your kind words regarding the communication from some of our team members. Please know that every guest is important to us, and we regret if you felt otherwise. Thank you for bringing this to our attention. Warm regards, Hotel Costanero Montevideo - MGallery

Regular Stay

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Unfortunately high turnover of the team members impacts on guest experiences.

Very well located

Customer review rating 5.0/5

Rui Business - Confirmed reviews ALL

Arriving from an Intercontinental trip, I was immediately installed in my room despite arriving before the check in time.

Excellent service, location and facilities

Customer review rating 5.0/5

Saul Business - Confirmed reviews ALL

Kind staff ready to assist you anytime with wonderful views from beach front rooms and restaurant.

Other web-users rate our hotel

  • 415 reviews 8.8/10 Location
  • 671 reviews 8.5/10 Room
  • 883 reviews 9/10 Service
  • 24 reviews 3.7/10 WiFi
  • 329 reviews 8.4/10 Breakfast
  • 284 reviews 9.3/10 Vibe
  • 272 reviews 7.4/10 Food
  • 268 reviews 8.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.