Hotel Costanero Montevideo - MGallery

Customer review rating (ALL Rating) 4.7/5 1,399 reviews

Hotel Costanero Montevideo - MGallery - Image 1
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Description

Hotel extras

  • Pet-friendly hotel in Montevideo! Small pets allowed

  • Hotel for families! Up to one child in the same room as the parents

  • Restaurant overlooking the sea and the Rambla de Montevideo

  • Space for corporate and social events with capacity for up to 100 people

  • Hotel in Montevideo with pool, gym and sauna

Our accommodation(s)

Hotel location

Hotel Costanero Montevideo - MGallery

11300 Montevideo
Uruguay

GPS:-34.909391, -56.143877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurante Cauce

Located on the first floor of the hotel with a stunning view of the Sea, Cauce Restaurant offers a variety of culinary styles, mainly Uruguayan and international cuisine. It only cooks with Uruguayan raw materials produced with fresh, top quality and heal

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,399 reviews

Best hotel experience I've ever had

Customer review rating 5.0/5

Ialê L. Families - Confirmed reviews ALL

I stayed at this hotel with my mom for only 4 days but it was an extremely memorable experience. Location 10/10, staff 1000/10. I had booked a room via Booking but emailed the staff to check if it was a sea view room or a regular one, since i was traveling with my mom i wanted her to have the best view. They informed me my booking was for a regular stay and gave me the prices for an upgrade, which I didn't do and just forgot about. As soon as we arrived at the hotel, months later, I was informed by the extremely nice and polite guy at the reception that they gave us an upgrade for free so we could have the best time during our stay. I was so touched! They put us in an amazing room with an amazing view, free of extra charges. Everything about the hotel is great. Extremely clean, food insanely delicious, comfortable settings, polite staff, again: great view (every time I went back to the room I would just sit in front of the window and stare at the coast for hours). On behalf of myself and my mom, I would like to specifically thanks Susan from restaurant Cauce and Anibal from the bar Cauce at the lounge. Extremely polite people with such warm souls who just did everything in their power to make us comfortable and happy. Both of them provided excellence in their jobs while also effortlessly portraying how beautiful their souls were. Give them a raise!! Can't wait to go back to Montevideo just so I can stay at this amazing place once more!

Dear Ialê l., We are truly delighted to hear about your exceptional experience during your recent stay at Hotel Costanero Montevideo - MGallery. It warms our hearts to know that you and your mother enjoyed the upgraded room with a stunning sea view, as well as the impeccable service provided by our dedicated staff members, Susan and Anibal. Your kind words about the cleanliness, delicious food, and overall comfort of the hotel are greatly appreciated. We will make sure to acknowledge Susan and Anibal for their outstanding service. It would be our pleasure to welcome you back to Montevideo for another unforgettable stay with us. Thank you for choosing Hotel Costanero Montevideo - MGallery. Warm regards, Hotel Costanero Montevideo - MGallery

Linda estadia

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel lindo. Gente muy amable

Estimada Linda, Agradecemos sinceramente sus amables palabras sobre nuestro hotel. Nos esforzamos por brindar un servicio excepcional a todos nuestros huéspedes. Esperamos darle la bienvenida nuevamente en el Hotel Costanero Montevideo - MGallery. Saludos cordiales,

Bad Experience

Customer review rating 1.5/5

V Business - Confirmed reviews ALL

Great location, great rooms, but there were certain things that happened which ruined my experience. The elevator stopped working at one point, forcing me to take the stairs. The shower changed temperatures randomly throughout. My room was way too cold by default. Bedsheets were difficult to remove. These details ruined the experience for me. The bartender was a great fellow, though.

Dear Arvin, We are truly sorry to hear about the inconveniences you experienced during your stay. Rest assured we take your feedback seriously and will address these issues promptly. We appreciate your kind words about our location and rooms. We apologize for the elevator and shower incidents, the temperature fluctuations, and the issue with the bedsheets. Your compliments about our bartender are greatly appreciated. Thank you for bringing these matters to our attention. We hope to welcome you back for an improved experience. Warm regards, Hotel Costanero Montevideo - MGallery

Great staff!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Good hunting and an exceptional staff. We enjoyed our time at Santa Clara immensely.

Dear Daryl, We are delighted to hear that you had an enjoyable time at Hotel Costanero Montevideo - MGallery. Our exceptional staff is dedicated to providing top-notch service to all our guests. We hope to welcome you back soon! Warm regards, Hotel Costanero Montevideo - MGallery

Great views of the sea front

Customer review rating 4.5/5

Sarwar G. Solo - Confirmed reviews ALL

Very pleasant, welcoming and helpful front desk team, great location, upgrade to a sea view room was a great gesture as you can truly appreciate the Ramblas from high floor sea facing rooms, restaurant too has a great team, breakfast was plentiful and option to order fried egg/omelette added to its value, small but decent clean gym, had a small issue with breakfast on the last day but Ignacius, the general manager swiftly looked into it and had resolution to my satisfaction, . . . some minor areas for improvement: more amenities in the toilet, iron in every room instead of requesting it, the hotel concierge kindly booked the taxi for the airport and upon reaching the airport the taxi asked for Uruguayan $ 1400 instead of 793 on the meter saying that it was the standard fare to the airport, I wasn’t sure if it was a scam or genuine fare and it would have been helpful if the concierge had clarified it to me when boarding the taxi

Dear SARWAR G., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the stunning views of the sea front and had a pleasant stay with us. Your kind words regarding our front desk team, location, and the amenities are truly appreciated. We are glad you found the breakfast plentiful and the gym clean. We sincerely apologize for the inconvenience you faced with the breakfast on the last day and appreciate your understanding as our general manager promptly addressed the issue. Regarding your feedback on amenities in the toilet and the availability of an iron in every room, we will certainly take this into consideration for future improvements. In reference to the taxi situation, we will reinforce our communication with guests regarding standard fares to avoid any confusion in the future. We hope to welcome you back for an even better experience. Warm regards, Hotel Costanero Montevideo - MGallery

Other web-users rate our hotel

  • 418 reviews 9.1/10 Location
  • 659 reviews 8.8/10 Room
  • 892 reviews 9/10 Service
  • 24 reviews 4.1/10 WiFi
  • 325 reviews 8/10 Breakfast
  • 295 reviews 9.6/10 Vibe
  • 282 reviews 7.6/10 Food
  • 278 reviews 9.1/10 Amenities

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