Hotel Costanero Montevideo - MGallery

Customer review rating (ALL Rating) 4.7/5 1,299 reviews

Hotel Costanero Montevideo - MGallery - Image 1
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Description

Hotel extras

  • Pet-friendly hotel in Montevideo! Small pets allowed

  • Hotel for families! Up to one child in the same room as the parents

  • Restaurant overlooking the sea and the Rambla de Montevideo

  • Space for corporate and social events with capacity for up to 100 people

  • Hotel in Montevideo with pool, gym and sauna

Our accommodation(s)

Hotel location

Hotel Costanero Montevideo - MGallery

11300 Montevideo
Uruguay

GPS:-34.909391, -56.143877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurante Cauce

Located on the first floor of the hotel with a stunning view of the Sea, Cauce Restaurant offers a variety of culinary styles, mainly Uruguayan and international cuisine. It only cooks with Uruguayan raw materials produced with fresh, top quality and heal

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,299 reviews

BEST Hotel in Montevideo!

Customer review rating 5.0/5

Liliana Solo - Confirmed reviews ALL

Very professional, albeit friendly and helpful staff. They will go the extra mile for you. Very comfortable beds...excellent shower. Lovely gym, nice outside pool. Very nicely decorated ... modern but very tasteful. Highly recommendable hotel ... not the cheapest, but definitely worth the expense.

Wonderful stay

Customer review rating 5.0/5

Wendy K. Friends - Confirmed reviews ALL

Professional, warm and efficient service. Beautiful room and facilities. Excellent location beach front. Nice neighborhood with restaurants and shops.

Great location. Friendly staff and comfortable

Customer review rating 4.5/5

Helen W. Couples - Confirmed reviews ALL

Stayed for 2 nights in Nov. We had a room overlooking the bay. The view was spectacular. Our room was pleasant. Plenty of room with a large bed and sufficient space for suitcases. The room was very quiet and a pleasant temperature without having to have on the air conditioning. We slept very soundly. The room was clean. The breakfast was great. A comprehensive selection of hot, cold, healthy and not so healthy options. We used the pool. Small, but nice to go there for a while after a day looking round Montevideo before the sun disappeared. We had a drink at the bar and the staff were very friendly, answering our questions about the city and Uruguay. There were plenty of restaurants nearby within easy walking distance. Great stay and would recommend.

More gloss than substance

Customer review rating 2.0/5

Sean F. Couples - Confirmed reviews ALL

I booked a double "superior" room , but this was a twin room at the back without view. Reception was good and the decor impressive. Room lacked tea/coffee making facilities. The hair condition bottle was empty. The room was not perfectly clean, not enough to complain but off-putting. The bar staff were slow and more interested in serving locals, nonresidents. Breakfast was good. I would not return.

Dear Mr. F., We appreciate your detailed feedback regarding your recent stay with us. We apologize for the shortcomings you experienced during your visit. Your comments regarding the room amenities, cleanliness, and bar service have been duly noted and will be addressed internally. We are glad to hear that you found our reception welcoming and the decor impressive. It's pleasing to know that you enjoyed the breakfast. We value your feedback and hope to have the opportunity to better serve you in the future. Warm regards, Hotel Costanero Montevideo - MGallery

Not up to standard

Customer review rating 2.5/5

Michiel Couples - Confirmed reviews ALL

We were go en a room for people with reduced mobility, without informing us. No seating area in the room, no space in the bathroom to stow anything and the shower water was running all the way through the bathroom. Since the hotel was full, nothing could be done. Besides the friendly communication from a woman at the reception and one bar man, the staff seemed a bit lost, and mostly focused on the big groups of tourists, and giving us the feeling that we don’t belong there. For us not up to par with 5 star hotels at all

Dear Michiel, We are truly sorry to hear about the inconveniences you experienced during your stay with us. We sincerely apologize for not meeting your expectations regarding the room assigned to you and the service provided by our staff. Your feedback is invaluable to us as we continuously strive to improve our services. We will address the issues you mentioned with the relevant departments to ensure that such situations do not recur in the future. We appreciate your kind words regarding the communication from some of our team members. Please know that every guest is important to us, and we regret if you felt otherwise. Thank you for bringing this to our attention. Warm regards, Hotel Costanero Montevideo - MGallery

Other web-users rate our hotel

  • 418 reviews 8.9/10 Location
  • 674 reviews 8.4/10 Room
  • 886 reviews 9/10 Service
  • 24 reviews 3.7/10 WiFi
  • 328 reviews 8.4/10 Breakfast
  • 287 reviews 9.2/10 Vibe
  • 272 reviews 7.3/10 Food
  • 264 reviews 8.9/10 Amenities

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