Mercure Montevideo Punta Carretas 4 stars

Customer review rating (ALL Rating) 4.5/5 1,358 reviews

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Description

Hotel extras

  • Children up to 2 years stay free with parents

  • Suites with Smart TV, terrace and hydromassage.

  • Rooms for conferences and coffee breaks for 30 people.

  • 12 minutes by car from Mercado del Puerto.

  • 38 minutes by car from Carrasco International Airport.

Our accommodation(s)

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Hotel location

Mercure Montevideo Punta Carretas

Rambla Gandhi 371
11300 MONTEVIDEO
Uruguay

GPS:-34.925014, -56.155145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

A LA CARTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,358 reviews

TripAdvisor Rating  4.5/5  901 reviews

Well located, room with beautiful view of the river.

Customer review rating 5.0/5

Zlatislava Couples - Confirmed reviews ALL

Extremely friendly staff, personal attitude and attention.

Dear Mrs. Zlatislava, We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Good location, awesome staff

Customer review rating 4.0/5

Bruno Solo - Confirmed reviews ALL

The room view is outstanding, the staff too. The bed is a bit hard, blanket had holes in it. Room Had some ants too.

Dear Mr. Bruno, We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Modest three stars at high-end hotel prices.

TripAdvisor rating 2.0/5

pablocousido TripAdvisor review

Firstly, it is unacceptable that this hotel does not have a reserved space on the sidewalk (yellow) to stop the car while unloading luggage. The rooms in the back are too small. The photos correspond to the front ones, which are larger. The size of the beds is small with little space around them. Very hard mattress. Very good attention from the staff, and good breakfast. It seems to me like a modest three-star hotel with the price of a higher category.

EXCELENTE ATENCION

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

UNA EXPERIENCIA SUMAMENTE POSITIVA POR LA EXCELENTE ATENCION Y CORDIALIDAD

Estimado Sr. Enzo, Muchas gracias por elegir Mercure Montevideo Punta Carretas y por compartir sus comentarios sobre su experiencia con nosotros. Quisiéramos agradecer cada uno de sus elogios, nuestro objetivo es brindar un servicio de excelencia a todos nuestros huéspedes y es reconfortante saber que hemos cumplido con sus expectativas. Muchas gracias por sus amables palabras, valoramos su preferencia y esperamos que vuelva a hospedarse con nosotros muy pronto. Reciba un cordial saludo. Ilana Gateno Gerente General

Exceptional well treated

Customer review rating 5.0/5

Elwin M. Friends - Confirmed reviews ALL

Very happy with the service , price and accomidations

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Other web-users rate our hotel

  • 563 reviews 9/10 Location
  • 582 reviews 5.8/10 Room
  • 837 reviews 9.3/10 Service
  • 7 reviews 8.5/10 WiFi
  • 439 reviews 6.7/10 Breakfast
  • 258 reviews 3.6/10 Comfort
  • 234 reviews 5.1/10 Cleanliness
  • 103 reviews 4.5/10 Amenities

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