Mercure Montevideo Punta Carretas 4 stars

Customer review rating (ALL Rating) 4.3/5 419 reviews

Mercure Montevideo Punta Carretas - Image 1
Mercure Montevideo Punta Carretas - Image 2
Mercure Montevideo Punta Carretas - Image 3
Mercure Montevideo Punta Carretas - Image 4

Description

Hotel extras

  • Children up to 2 years stay free with parents

  • Suites with Smart TV, terrace and hydromassage.

  • Rooms for conferences and coffee breaks for 30 people.

  • 12 minutes by car from Mercado del Puerto.

  • 38 minutes by car from Carrasco International Airport.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Montevideo Punta Carretas

Rambla Gandhi 371
11300 MONTEVIDEO
Uruguay

GPS:-34.925014, -56.155145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

A LA CARTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  419 reviews

Customer review rating 2.0/5

Michele B. Families - Confirmed reviews ALL

lack of maintenance, smelly

Dear Mrs. Michele, Thank you very much for sharing your feedback. We are glad to know that you enjoyed our location. We are truly sorry to hear that the cleanliness and maintenance did not meet your expectations. This is certainly not the standard we aim to offer. Your comments have already been shared with our Housekeeping and Maintenance teams to address the issues immediately. We hope to have the opportunity to welcome you back and provide a much improved experience. Kind regards, Staff & Management MERCURE Punta Carretas - Montevideo Ilana Gateno

Customer review rating 2.0/5

Carlos P. Couples - Confirmed reviews ALL

Well located but needs renovation urgently. Old bathroom with dirty tiles, dirty walls.

Customer review rating 2.0/5

Timothy S. M. Solo - Confirmed reviews ALL

Hotel is in desperate need of a renovation. There’s no nice way of saying that this hotel is disgusting and dirty. In my room the curtains were covered in potentially toxic black mould. Dead bugs above curtains. Whole room was genuinely filthy and not a nice place to stay. Bed was rock hard and pillows were ancient. On the plus side - the staff here were all lovely. So if the owner can fix the property, this has potential in the future as the location is also great.

Customer review rating 2.5/5

Odair G. Families - Confirmed reviews ALL

Limited breakfast and restaurant options

Customer review rating 4.5/5

Enrique A. Business - Confirmed reviews ALL

Morning coffee could be better, like from a proper espresso machine Everything else was great!

Dear Mr. Enrique, Thank you for sharing your experience with us at MERCURE PUNTA CARRETAS Hotel. It's a delight to hear how much you enjoyed our accommodations and service. We hope to welcome you back again soon. Kind regards, Staff & Management MERCURE Punta Carretas - Montevideo Ilana Gateno

Other web-users rate our hotel

  • 315 reviews 8.8/10 Location
  • 291 reviews 5.2/10 Room
  • 355 reviews 8.8/10 Service
  • 5 reviews 9.1/10 WiFi
  • 205 reviews 6.5/10 Breakfast
  • 137 reviews 3.5/10 Comfort
  • 118 reviews 2.8/10 Cleanliness
  • 75 reviews 3.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Montevideo