Mercure Montevideo Punta Carretas 4 stars

Customer review rating (ALL Rating) 4.3/5 438 reviews

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Rambla Gandhi 371, 11300 MONTEVIDEO, Uruguay

Description

Hotel extras

  • Children up to 2 years stay free with parents

  • Suites with Smart TV, terrace and hydromassage.

  • Rooms for conferences and coffee breaks for 30 people.

  • 12 minutes by car from Mercado del Puerto.

  • 38 minutes by car from Carrasco International Airport.

Our accommodation(s)

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Hotel location

Mercure Montevideo Punta Carretas

Rambla Gandhi 371
11300 MONTEVIDEO
Uruguay

GPS:-34.925014, -56.155145

Telephone
Fax +598 2716 1117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

A LA CARTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  438 reviews

TripAdvisor Rating  4.3/5  910 reviews

Customer review rating 2.0/5

Carlos P. Couples - Confirmed reviews ALL

Well located but needs renovation urgently. Old bathroom with dirty tiles, dirty walls.

Customer review rating 2.0/5

Timothy S. M. Solo - Confirmed reviews ALL

Hotel is in desperate need of a renovation. There’s no nice way of saying that this hotel is disgusting and dirty. In my room the curtains were covered in potentially toxic black mould. Dead bugs above curtains. Whole room was genuinely filthy and not a nice place to stay. Bed was rock hard and pillows were ancient. On the plus side - the staff here were all lovely. So if the owner can fix the property, this has potential in the future as the location is also great.

Customer review rating 2.5/5

Odair G. Families - Confirmed reviews ALL

Limited breakfast and restaurant options

Customer review rating 4.5/5

Enrique A. Business - Confirmed reviews ALL

Morning coffee could be better, like from a proper espresso machine Everything else was great!

Dear Mr. Enrique, Thank you for sharing your experience with us at MERCURE PUNTA CARRETAS Hotel. It's a delight to hear how much you enjoyed our accommodations and service. We hope to welcome you back again soon. Kind regards, Staff & Management MERCURE Punta Carretas - Montevideo Ilana Gateno

Customer review rating 5.0/5

Guilherme L. R. Business - Confirmed reviews ALL

Hotel is very well located. The Standard Room was very comfortable. Although the room was small, the bathroom was spacious. The room had good amenities but I was disappointed to find the TV seemed to be streaming-capable but I could not access that part due to the original remote not being available. However for a short stay that was not an issue. The staff is simply perfect. Everyone was very friendly and cheery.

Prezado Sr. Guilherme, Muito obrigado pelo seu comentário positivo sobre o nosso hotel! Estamos felizes por você ter gostado da sua estadia conosco e esperamos vê-lo em breve. É um prazer encontrá-lo sempre, lembre-se dos benefícios de reservar com antecedência, nossas promoções para 2026 já estão ao seu alcance. Gostaríamos de compartilhar com vocês que inauguramos nosso Snack Bar, que ficará aberto diariamente das 12h às 22h. Carinho de Montevidéu, atentamente, Ilana Gateno Gerente Gral.

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Other web-users rate our hotel

  • 323 reviews 8.7/10 Location
  • 309 reviews 5.5/10 Room
  • 369 reviews 8.9/10 Service
  • 5 reviews 9.1/10 WiFi
  • 215 reviews 6.2/10 Breakfast
  • 156 reviews 3.6/10 Comfort
  • 119 reviews 3.2/10 Cleanliness
  • 75 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.