Mercure Montevideo Punta Carretas 4 stars

Name: Mercure Montevideo Punta Carretas
Address: MONTEVIDEO, 11300, URUGUAY
Telephone: (+598)2/7161114
Rating: 4.6

Customer review rating 4.6/5 4,352 reviews

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+ 18 Services

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Mercure Montevideo Punta Carretas

Hotel for travellers looking for local and authentic experiences

A cutting-edge, urban hotel, the Mercure Montevideo Punta Carretas has an amazing view over Montevideo's Rio de la Plata. Its design and excellent location, just yards from the Punta Carretas shopping mall and the exclusive golf club, and only 10 minutes from the city's historical and financial center, make this hotel the ideal destination. In addition to its 41 rooms, the hotel has a lounge bar, English-style lobby, gym and business center.

Montevideo is located at the southern tip of the country. As the capital of Uruguay, it is a peaceful, welcoming, safe city - an ideal destination. It boasts beautiful beaches, museums, famous monuments and a historic quarter featuring period buildings

Hotel extras

This cutting-edge urban hotel with the best views of the Bay of Montevideo is located in the residential neighborhood of Punta Carretas. 41 uniquely designed rooms, English-style courtyard, gym and business center.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Public outdoor parking (Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
AEROPUERTO CARRASCOPaying
Languages spoken at the hotel
- English
- Spanish
- French
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early check in from 8am (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

Breakfast

Fitness centre
Bicycles rental (Nearby)

1 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Montevideo Punta Carretas

Rambla Gandhi 371
11300
montevideo
uruguay

Tel: +59827161114

Fax: (+598)2/7161117

Contact email

Check-in from 14h00

Check out up to 12h00

Tres Cruces : 174 Club de Golf

By plane
AEROPUERTO CARRASCO At 19.2km / 11.93 miles - Shuttle paying
By boat
PUERTO MONTEVIDEO At 8km / 4.97 miles

GPS :-34.925014, -56.155145

Our accommodations

Equipped with exclusive furnishings of the highest comfort and quality, each of our rooms boasts views of the city or the bay, comfortable beds, Smart TV, minibar, safe, hair dryer and individually-controlled A/C The hotel boasts 2 exclusive Junior Suites with large terraces and whirlpool baths. Their unbeatable views, decor and warmth make these two rooms the best place to stay. They are equipped with 42" Smart TV, minibar, safe and individually-controlled A/C

Standard Room with queen-size bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Business Desk
Bathroom products
Bathrobe

Superior Room with twin beds

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Business Desk
Bathroom products
Bathrobe

Superior Room with queen-size bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Bathroom products
Bathrobe

Rooms

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 30 m²
Maximum capacity: 30 people
Maximum banquet capacity: 1 people

Find out more

Great staff

Sr, E. Couples - 23/03/2020 Confirmed reviews ALL

4 days, great reception staff, likewise the breakfast and housekeeping teams

Dear Samuel Nicol R., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Good location

Chris Solo - 09/03/2020 Confirmed reviews ALL

The room was quite but rather small

Dear Chris S., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mercure Montevideo, Punta Carretas offers 3 different categories of rooms, they differ on size and view. Please let us know when you will be back at Mercure Montevideo and we will accommodate you following your preferences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Excellent stay

Jose R. Couples - 27/02/2020 Confirmed reviews ALL

Great room. Friendly staff. Nice breakfast selection. I asked to use an iron but it was broken. That was the only dark cloud...

Dear Jose R. Cezanne, We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret the iron was out of order, now a days the iron is already fixed, thanks a lot for letting us know! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Well located

Sydney M. S. Business - 25/02/2020 Confirmed reviews ALL

Near punta carretas shopping

Dear Sydney S., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

get a suite with river view is an incredible experience

Fabrice Business - 13/02/2020 Confirmed reviews ALL

as usual, hotel crew is always receptive to every request or needs !!

Dear MR. FABRICE, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. MERCURE PUNTA CARRETAS has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Sincerely, Ilana Gateno Gerente General

excellent location

Anonymous Couples - 08/02/2020 Confirmed reviews ALL

Excellent location, friendly staff, next to sea beach. Good breakfast, wi-fi, and other services. I recommend highly.

Dear Madhumita B., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Average. Mediano.

Marcelo K. A. Solo - 30/01/2020 Confirmed reviews ALL

Dirty room and towels (stains, hair), left-overs from previous room guest, housekeeper Mrs. Nazarena that did not replenish goods before my arrival causing, later on, upon check-out, Mr. Jose from reception trying to charge me for things that I did not consume. Overall, lack of proper cleanliness and housekeeping organization.

Dear Mr. Marcelo, thank you for your comment. We regret that the service was not up to your expectations, please accept our sincere apologies. Mercure hotels always want to provide the best quality of service; therefore your opinion is fundamental to us. At Mercure Montevideo we are interested in your opinion, they help us keep growing and improving every moment. The hotel is located in one of the city's most prestigious neighborhoods, offering visitors a variety of tours and options at their fingertips. The Hotel has complimentary GRAB & GO service at La Jolie Bar, where you can enjoy freshly prepared pastries. Looking forward to welcoming you again. Sincerely, Ilana Gateno Gral Manager.

Agreeable stay

Arnaldo R. Families - 30/01/2020 Confirmed reviews ALL

The team was very helpful and wellcoming.

Dear Arnaldo Luiz R., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Well located, friendly staff

Patricia E. Couples - 24/01/2020 Confirmed reviews ALL

We stayed for 2 nights. The staff were amazing, very helpful, in particular Jose at reception. He gave us excellent advice on what to see and where to eat and was very friendly and competent. The negative side were the sheets, which appeared to be 100% nylon and slipped from the mattress. Horrible quality. Also we only got one hand towel for a double bedroom.

Dear Mrs. Patricia, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will glad to hear from you. At Mercure Montevideo we work to achieve an excellent service and a great guest experience. We appreciate your suggestion about the water, please be advice the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee. Thanks a lot for you suggestion about the linen, the bed sheets are 60% cotton. The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation. Hope to see you soon at Mercure Punta Carretas. Best regards, Ilana Gateno General Mgr.

Good location and nice hosts

André C. Couples - 17/01/2020 Confirmed reviews ALL

The hotel is located in a very nice location. The hosts are very kindly and always available to help. However, the leisure options are useless, like fitness center and open areas -- so small and useless. The breakfast isn't according the hotel level and price.

Dear Andres Rosini C., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

The staff is super-mega Friendly

Kael T. Couples - 13/01/2020 Confirmed reviews ALL

The staff of the Mercure is always trying to give you the best experience they can, without feeling forced. They made me feel I was welcome at the hotel and at their city of Montevideo. Also the breakfast was great!

Dear MR.KAEL, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. La Jolie Lounge team dedicates precious time to provide homemade breads and selects the menu for every breakfast. The Hotel has a courtesy GRAB & GO service at La Jolie Bar, where you can enjoy home-made croissants and fresh coffee. Sincerely, Ilana Gateno Gerente General

Fantastico

Alfredo Couples - 31/12/2019 Confirmed reviews ALL

Nothing more to say, we had Great Experience. Most wonderful people.

Dear Alfred Jacob R., We appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Good place to stay

Marc Families - 29/12/2019 Confirmed reviews ALL

The team is very friendly and helpful. The room is clean and confortable. Good localization near the city center.

Dear Marc C., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Great hotel, wonderful experience

Gal K. Families - 22/12/2019 Confirmed reviews ALL

Great location, clean, good breakfast, I will surely return next time I'm in Montevideo!

Dear Gal K., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. HAPPY HOLIDAYS AND HAPPY NEW YEAR! Sincerely, Ilana Gateno Gerente General

Just ok!

Mario C. C. Business - 09/12/2019 Confirmed reviews ALL

Reception well trained, gentle. Room a little small if you are a couple with luggage. Breakfast nice, nothing special. Location very good. Price, fair.

Dear Mario Alberto De Oliveira Cintra C., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Small Boutique-esque Hotel

Ernesto Business - 06/12/2019 Confirmed reviews ALL

Small but nice hotel in the beachfront with excellent location.

Dear Ernesto O., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Excellent room and wonderful staff

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

The breakfasts were so good and the staff was so efficient and helpful. The staff helped us with any questions we had and the room was really well cleaned.

Dear Rhonda S., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Excellent

Pablo Business - 22/11/2019 Confirmed reviews ALL

Excellent at all.

Dear Pablo G., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Great property !

Johns024 Couples - 19/11/2019 Confirmed reviews ALL

No hassles

Dear John S., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

Mercure Rating

G. Solo - 18/11/2019 Confirmed reviews ALL

Outstanding from the staff to the food to accommodations it was all outstanding and is a very good value.

Dear Sexton G., We very much appreciate your comments regarding your stay at the Mercure Montevideo Punta Carretas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilana Gateno Gerente General

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