Sofitel Montevideo Casino Carrasco and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 911 reviews

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Rbla Republica de Mexico 6451, 11500 MONTEVIDEO, Uruguay

Description

Hotel extras

  • 5 event spaces for up to 250 people

  • Year-round heated indoor and outdoor swimming pool

  • Exclusive spa, beauty salons, massage rooms and saunas

  • Exclusive bar with modern décor and beach view

  • Restaurant featuring unique, sustainable and organic culinary creations

Our accommodation(s)

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Hotel location

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

GPS:-34.890555, -56.055278

Telephone
Fax +598 2601 9127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1921

With a wonderful view of the beach and neighborhood of Carrasco, Restaurante 1921 offers a creative gastronomic proposal that combines our outstanding signature cuisine with local and organic products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  911 reviews

TripAdvisor Rating  4.5/5  1,566 reviews

Certificate of excellence 2024

⭐️⭐️⭐️⭐️⭐️ The place to be for the happy few!

TripAdvisor rating 5.0/5

Jean M Business - TripAdvisor review

5 ⭐️ location, in the heart of the Carrasco district! 5 ⭐️ location with vistas to the River Plate! 5 ⭐️ beachfront location ! Altogether with a 5 ⭐️ service from the front desk to the house keeping. The restaurant has just been honored one of the 100 best in South America, and year after year you can feel the improvements of both quality and sophistication… with some consequences on price. A must in Montevideo for both business and pleasure, a meeting place for the happy few!

Extremely well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very comfortable.

Dear Patricia T., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Liam Couples - Confirmed reviews ALL

Lovely from start to finish

Dear Liam O., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Outstanding service

Customer review rating 5.0/5

L. S. Friends - Confirmed reviews ALL

Simply fantastic. Cannot wait to visit again.

Dear S. L., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful historic building

Customer review rating 4.0/5

Manuel B. Families - Confirmed reviews ALL

Building is beautiful and well maintained. Martin the gentleman that helps with luggage is more customer oriented than the front desk people and the manager. We booked online 4 nights 2 prestige rooms with breakfast included so we spent quite a bit because those are one of the best rooms. Well when we checked in I went alone to the front desk and left all my family in the rental van. I did not want to bring all my 4 kids in the lobby to not bother no one with kids running around. When i was at the front desk the person asked me for my ID so I gave my ID but because my ID is for a foreign country she asked for my passport so I went to the car for my passport no problem. When I went back with the passport she asked for everyone’s passport. I told her why she did not say that before when I went for mine. So I went again to the car to get all the passports. Then I ask if the rooms can be adjacent and she went to ask the manager and the have a conversation like 20 feet away from me and I saw the manager body language like dismissing or bored about the request and she left so the front desk person came back say the manager already talked to me about it over the phone. I never talked to her in my life so maybe she had a bad experience with a different person but that’s not an excuse the lack of respect. Last thing we paid for breakfast but when we go the breakfast room we were hold at the door because did not show in the list like we paid for it so we had to wait like we trying to sneak in and that was embarrassing. The host at the breakfast room was extremely polite so she did what she supposed to do. We loved the hotel but those interactions with the manager and front desk people was not what a place like that should have

Dear Manuel B., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 283 reviews 9.1/10 Location
  • 507 reviews 5.3/10 Room
  • 642 reviews 7.8/10 Service
  • 18 reviews 4.1/10 WiFi
  • 287 reviews 8.4/10 Amenities
  • 218 reviews 7.8/10 Vibe
  • 203 reviews 6.9/10 Breakfast
  • 111 reviews 4.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.