Sofitel Montevideo Casino Carrasco and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 951 reviews

Sofitel Montevideo Casino Carrasco and Spa - Image 1
Sofitel Montevideo Casino Carrasco and Spa - Image 2
Sofitel Montevideo Casino Carrasco and Spa - Image 3
Sofitel Montevideo Casino Carrasco and Spa - Image 4

Description

Hotel extras

  • 5 event spaces for up to 250 people

  • Year-round heated indoor and outdoor swimming pool

  • Exclusive spa, beauty salons, massage rooms and saunas

  • Exclusive bar with modern décor and beach view

  • Restaurant featuring unique, sustainable and organic culinary creations

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

GPS:-34.890555, -56.055278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1921

With a wonderful view of the beach and neighborhood of Carrasco, Restaurante 1921 offers a creative gastronomic proposal that combines our outstanding signature cuisine with local and organic products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  951 reviews

TripAdvisor Rating  4.5/5  1,620 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Naela S. Business - Confirmed reviews ALL

The hotel location is excellent and the views are great but the hotel itself is outdated, and the rooms do not feel very clean. The hotel beds desperately needs new pillows, the current pillows hardly provide any support.

Dear Naela S., Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco & Spa. We sincerely regret that the condition of the hotel and the comfort of the pillows did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and do not hesitate to ask for different pillows options we have harder ones. Sincerely, Juan M Peña Rooms Division Manager

Customer review rating 4.5/5

Philip F. Business - Confirmed reviews ALL

Comfortable room, great location, will be back

Dear Mr F., Thank you for your positive feedback. We are delighted to hear that you enjoyed our great location and comfortable accommodations. We look forward to welcoming you back in the future for another wonderful stay. Best regards, Juan M Peña Rooms Division Manager

Customer review rating 3.0/5

Franciscus J. B. Solo - Confirmed reviews ALL

Having completed the online check-in process (resulting in the message to only show an identity document and get you key upon arrival) i was forced to do a complete check-in with all the personal data, nothing pre-filled, and the credit card data had to be provided manually.

Dear Mr. B., Thank you for sharing your feedback regarding your check-in experience. Unfortunately in our property and due to local legislation the online registration in is not working. We apologize for any inconvenience caused by the process not aligning with your expectations as we strive to make every aspect of your stay seamless and enjoyable. Regarding your bill, I will ask the front desk to send it asap, please check your junk mail folder Best regards, Juan M Peña Rooms Division Manager

Customer review rating 4.5/5

Juan F. M. B. Families - Confirmed reviews ALL

Amazing experience.

Estimado Sr M., Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en relación a la ayuda con el equipaje en el hotel. Con respecto al desayuno, en Sofitel contamos con diferentes tarifas donde algunas lo incluyen y otras no. En esta oportunidad pude notar que la reserva fue hecha a través de Booking, por favor no dude en guardar mi contacto para poder asistirlo en el futuro. Atentamente, Juan M. Peña Rooms Division Manager

Customer review rating 5.0/5

Jorge T. Couples - Confirmed reviews ALL

Hotel completo com experiência diferenciada

Estimado Jorge T., Agradecemos sinceramente sus amables palabras sobre su estadía en nuestro hotel. Nos complace saber que disfrutó de la experiencia que ofrecemos y que encontró nuestro servicio a la altura de sus expectativas. Les deseamos muy felices fiestas y los esperamos pronto Atentamente, Sofitel Montevideo Casino Carrasco & Spa

In partnership with TripAdvisor

Other web-users rate our hotel

  • 559 reviews 9.4/10 Location
  • 865 reviews 6.7/10 Room
  • 1,723 reviews 8.9/10 Service
  • 17 reviews 4.3/10 WiFi
  • 483 reviews 8.8/10 Amenities
  • 418 reviews 9.1/10 Vibe
  • 243 reviews 8/10 Food
  • 225 reviews 7.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Montevideo