Sofitel Montevideo Casino Carrasco and Spa Hotel 5 stars

Staff was extremely attentive and helpful. Great that it is being preserved and will likely be a destination for many travelers. Hopefully some boutiques and alternate dining spots will be available. The spa facilities were dramatic.

Jr. Suite was too congested in the bathroom. Service was excellent overall, some of the restaurant staff had room for improvement. Our omelet got lost and we had to ask another waitress for help.

Starting from the entrance at the reception until the check out, all employees are detailed focusing on the customer. The hotel is very nice, well oriented and maintained and it was again a pleasure being there

Stayed at the Sofitel Carrasco. The service wat very good, I’d like specially to mention the Front Desk as they were outstanding. They were very helpful and their manner always pleasant and proper.

Everything was perfect, except the design of the shower and the sink in the bathroom led to flooding every time you showered or filled the sink.

you really need better pillows, better firmer beds and some more water pressure in the showers this is lacking and so if the general cleanliness of the rooms - pay more attention to housekeeping

My experience was excellent, the hotel staff was great, each and everyone was so nice, customer service was excellent, the staff at the front desk was kind and well trained.

Great service and food too. rooms very nice. would definitely return and recommend.

Wonderful in every way. We had our little dog with us. The staff was very friendly and helpful in every way. The only improvement I would suggest is that we went to the spa for a swim and sauna in the morning and there was no food service until 12;30 so we could not order any food there.

The hotel in Montevideo is gorgeous and, though away from the older area of Montevideo, in an excellent area with good restaurants and, of course, the playa. The service was very welcoming and professional and helpful. We enjoyed an excellent dinner in the restaurant.

All the other services are good and meeting my expectations, but gym is a large problem for me. 4 out of 5 gym equipment were out of order and thus my 2,5 days stay was not meeting my expectations!!!

Excellent location in Carrasco, minutes away from the airport, with the unlimited Rambla and the beach right across the street! Ideal for early morning runners. And at decent distance from the different business centers.

Facing the Rambla and the unlimited beach ideal for runners, location is is ideal at 10 minutes from the airport, and nevertheless in the heart of Carrasco and at short distance of the World Trade Center, and the center. The old fashion style smells old money, not too disturbed by new comers to the business world.

Very helpful staff, excellent room and great service at the spa. Thank you.

The hotel is set away from the city centre in a beautiful brushed and combed location, but close enough to get there easily when you want to. The hotel has been renovated to keep its original features. We had a balcony sea front room. It was a lovely layout with a sunken bath and you could shower looking at the sea Breakfast at the hotel was a very enjoyable experience and the staff went out of their way to ensure that the your wishes were met. All of the staff, from valet parking though front desk and restaurant to room cleaning were absolutely charming and friendly. The pool and spa area are great. I didn’t have any treatments so can’t comment on those, but the pool is lovely. I would highly recommend this hotel to everyone wishing to have a luxurious, relaxing experience.