Sofitel Montevideo Casino Carrasco and Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 657 reviews

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Description

Hotel extras

  • 5 event spaces for up to 250 people

  • Year-round heated indoor and outdoor swimming pool

  • Exclusive spa, beauty salons, massage rooms and saunas

  • Exclusive bar with modern décor and beach view

  • Restaurant featuring unique, sustainable and organic culinary creations

Our accommodation(s)

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Hotel location

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

GPS:-34.890555, -56.055278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1921

With a wonderful view of the beach and neighborhood of Carrasco, Restaurante 1921 offers a creative gastronomic proposal that combines our outstanding signature cuisine with local and organic products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  657 reviews

TripAdvisor Rating  4.5/5  1,501 reviews

Certificate of excellence 2023

Fabulous hotel and staff.

TripAdvisor rating 5.0/5

Alison P Couples - TripAdvisor review

Oh WOW. We knew we had chosen a hotel with some style but when the taxi dropped us off we were gob smacked. It is a magnificent building overlooking the river. The location is 25 minutes out of town in an elegant suburb with an abundance of restaurants and beautiful boutiques. We were very fortunate to be upgraded to a suite which was amazing. We were staying for 5 nights and it was wonderful to relax with all this space with the best view. The pool and spa were both lovely, indoor heated pool and outdoor pool. Good gym. Loved our stay. Breakfast was fine, service very good. This is the place to stay if you don’t want to be in a busy downtown area. We loved it. By the way we are not casino people and really it’s two separate areas. We never needed to go near the casino at all. The location provides scope for long walks along the Rambla, safe and enjoyable.

Bonjour! We very much appreciate your comments regarding your stay at Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback! I will definitely share your comments with our team as this is a great way of encouragement to all our staff, as we strive to continuously improve the quality of our services. Thank you again for your comment and we hope your next visit will be as pleasant as the previous one. Kind regards, Rodrigo Tanco Lobby Experience Manager

happy customer

TripAdvisor rating 5.0/5

Patrick M TripAdvisor review

Five star period. Best hotel in Montevideo. We stayed for 2 nights and used the spa twice. We had to cancel an early morning breakfast and were not charged a penny. Friendly and helpfull staff, beautiful historical building, very nice and safe naighbourhood. What can I say more?

Bonjour Mr.Patrick Thank you very much for sharing your recent experience with us and your fellow travelers. It is an absolute pleasure to receive feedback like yours as we constantly strive to create unforgettable experiences for our guests and we are delighted to hear you had a memorable one, and were able to enjoy all the facilities our hotel has to offer. Once again thank for your review about your experience in our property and we all hope look forward welcome you once again soon in your next visit to Montevideo. Rodrigo Tanco Lobby Experience Manager

Beautiful classy facility

Customer review rating 5.0/5

Mikey H. Couples - Confirmed reviews ALL

Fabulously refreshed historic hotel to the south of Montevideo. Superb facilities, brilliant staff. Amazing restaurant.

Dear Michael H., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Tanco Lobby Experience Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Everything was very good except for the balcony door not possible to be fully open, and a lack of availability of electrical outlets.

Dear Andrei G., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Tanco Lobby Experience Manager

Very nice hotel at a very nice location (Carrasco, Montevideo)

Customer review rating 3.5/5

John Business - Confirmed reviews ALL

I like the hotel very much, in particular the building, atmosphere and the location (shops, restaurants, etc. direct behind the hotel). Breakfast is also very good, though find it odd you need to pay $7 for an espresso with breakfast. Also the rooms are somewhat dark, lightning is complicated and toilet flushing needs atttention. Also it is sometimes difficult to stay during the day in the hotel; hotel bar or restaurant might be closed. Though, you will find a workaround as staff is very helpful. Gym is mediocre.

Dear Jozef V., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Tanco Lobby Experience Manager

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Other web-users rate our hotel

  • 233 reviews 8.7/10 Location
  • 416 reviews 5.4/10 Room
  • 551 reviews 8.1/10 Service
  • 14 reviews 7.2/10 WiFi
  • 208 reviews 7.7/10 Vibe
  • 177 reviews 8.1/10 Breakfast
  • 87 reviews 4/10 Cleanliness
  • 41 reviews 6.8/10 Bar

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