Ibis Styles Montevideo Biarritz Hotel 3 stars

Customer review rating 4.7/5 297 reviews
Ibis Styles Montevideo Biarritz
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CARRASCOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • Business center with support staff
  • Copy/print service available

Hotel location

Ibis Styles Montevideo Biarritz

21 De Setiembre 2783
11300
montevideo
uruguay

Tel: +59827131592

Fax: (+598)27131592

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CARRASCO At 14km / 8.7 miles - Shuttle paying

GPS :-34.912288, -56.180596

Our accommodations

Cozy and modern, with a comfortable bed and a functional bathroom, our rooms offer you everything you need to enjoy a pleasant stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Business Desk

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Business Desk

Family room with 1 double bed and 1 sofa bed for 2 children

  • Max. number of persons: 4
  • Area: From 36
  • Business Desk

Our restaurants and bars

MONTEVIDEO

Type of cuisine: Gourmet

Photo non contractuelle / Strictly non binding

Ibis Style offers a restaurant where you can enjoy a wide-ranging gastronomic experience. You can enjoy all your services in a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR MONTEVIDEO

Photo non contractuelle / Strictly non binding

Our bar is an ideal place to enjoy meetings with friends or family.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Styles Montevideo Biarritz

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

297 reviews

It’s OK

Customer review rating 4.7/5

Renato Business - 22/09/2019 Confirmed reviews ALL

It was ok, but found room too small and thin walls.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Good, but...

Customer review rating 4.7/5

Claudio Couples - 18/09/2019 Confirmed reviews ALL

Ibis standard. Did not return the IVA as promised. Clothes hanger's system awkward.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Best staying I ever been

Customer review rating 4.7/5

Oscar S. Solo - 17/09/2019 Confirmed reviews ALL

Very clean hotel, great breakfast, kindly staff and many others great things that you can have a wonderful experience on it...

Dear Oscar, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo
Customer review rating 4.7/5

Anonymous Families - 27/08/2019 Confirmed reviews ALL

Very good. Comfortable (but small) room and beds with great lobby/restaurant atmosphere

Dear Lia, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Staff not friendly

Customer review rating 4.7/5

Felipe Couples - 27/08/2019 Confirmed reviews ALL

When I checked in , the guy who helped me was really nice. However, the night staff and the manager are very rude. 1, I asked English menu for the restaurant and the manager said that he was the English menu and when I asked him to translate he could only say fish or beef . Disgusting

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Excellent

Customer review rating 4.7/5

Mariana Couples - 27/08/2019 Confirmed reviews ALL

The hotel was very confortable, clean, nice and quiet. Our stay it was just for one day, but it felt like it was for more time because we really can rest, and enjoy all the facilities. The breakfast was very tasty and abundant. The costumer support, very satisfying.

Dear Mariana, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Poor

Customer review rating 4.7/5

Ricardo N. Business - 29/07/2019 Confirmed reviews ALL

Poor at best very small accomodations; awful parking garage. Locked door after,idnight; had to wait 15 minutes for access which I obtained through the garage door.

Dear Ricardo, Thank you for taking the time to tell us about your experience at the ibis Styles Montevideo Biarritz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Modern hotel very well located

Customer review rating 4.7/5

Fiorella Families - 22/07/2019 Confirmed reviews ALL

Ibis Style is a modern hotel located in the heart of Carretas neighborhood. Walking distance for Punta Carretas shopping and from Francis, well known restaurant. Rooms are super modern, with nice cinema decorations. Bed is perfect and bathroom also very conveniente. Breakfast served is good, offers fruit, yogurt, pastries, bread, jam and cheese.

Dear Fiorella, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Almost good

Customer review rating 4.7/5

Anonymous Business - 15/07/2019 Confirmed reviews ALL

Everything was OK. But the breakfast was to noisy.

Dear Alejandro Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Confortable and in Style

Customer review rating 4.7/5

Patricia C. Business - 08/07/2019 Confirmed reviews ALL

Truly felt Welcome at check in, very confortable room with every thing I needed on my business trip.

Dear Patricia, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Bad Experience

Customer review rating 4.7/5

Anderson Couples - 27/06/2019 Confirmed reviews ALL

Hi, I am writing this complaint to bring to your attention what I think that was a bad experience with my stay in Ibis Styles Montevideo. I have two complaints and one question. 1st - My second day at the hotel I asked the room to be cleaned when I left the room and to my surprise when I returned (around 8PM) the door of my room was completely OPEN. It was not just not closed or unlocked, it was open. Nothing happened, but I left the room with some belongings behind like my laptop and my luggage and it was odd to find it open when I returned. Probably when the room was cleaned the door was left open and the person did not pay attention to it. Again, nothing was missed but worth to reinforce with the hotel / staff to pay attention to it. 2nd - The second complain I think is the most serious. My room was the 858 and I am not sure if was the room or the entire floor above that was being rebuilding but I have a serious complain about the noise. I understand when the workers need to do their job during the day, but I woke up at 1:45 AM (yes, AM, in the middle of the night) with strong sounds of hammer. It took almost 10 minutes to finish and not just me but also my wife woke with the noise. I also recorded a video capturing it. I was not expecting it so late at night. This is extremely serious in my opinion. Be awakened in the middle of the night by sounds of construction is not what we expect in a vacation. And last but not least, I have one question. Is well known that Uruguay has a law to give tourists an incentive returning the taxes / fees spent with Hotels and Restaurants when paid with Credit Card. However, Ibis charges the cards in US Dolar and not Pesos Uruguaios. IS there a reason for such? I mean, paying in US$ we don't have the IVA back and the discount. There is no difference to the hotel but to a tourist it worth a lot since this is almost 20% in discount. I am looking forward to hearing from you into this. Thanks in advance.

Dear Anderson K., Thank you for taking the time to tell us about your experience at the ibis Styles Montevideo Biarritz. I am sorry that your experience did not meet your expectations; please allow me to answer your concerns and questions: 1.We apologize in this case, we check the cameras in front of your door and we noticed that the maid who cleaned your room made the terrible mistake of leaving your door open, it is something inadmissible and far from the procedures that we apply daily in our hotel. We have already taken the measures so that this does not happen again with any other guest. 2.We are surprised about what you detail us in this point since we are not making any reform in our hotel. As you may notice, we are located in an area surrounded by buildings and our hotel is attached to one. Analyzing what you detail we assure you that the sounds came from the apartment located next to us. The only person who works at dawn is our night auditor and his position is at the entrance of the hotel, so we assure you that he does not perform any maintenance work at the hotel. 3.The tax incentive law for foreigners that applies to all hotel establishments in Uruguay is 0% VAT. The only guests who pay an additional 10% to the published rate are Uruguayans and only in high season (15/11 until the last day of Easter) Therefore no tax refund is made because there is no tax applied to the rates for foreigners and this applies the whole year. In almost all hotels in Uruguay the rates are represented in U$S (dollars) In Ibis Styles Montevideo we accept the payment in dollars and Uruguayan pesos by cash or by credit card, but by default it is charged in dollars, there is the option to pay in Uruguayan pesos but it has to be notified this to the receptionist first. There is no tax difference to pay in dollars or pesos since VAT 0% is applied. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gonzalo Vellozo Duty Manager ibis Styles Montevideo

Excellent hotel, comfortable rooms and very welcoming atmosphere.

Customer review rating 4.7/5

Alvaro M. Couples - 24/06/2019 Confirmed reviews ALL

Convenient location near Punta Carretas Shopping, good value for the money, comfortable rooms somewhat small if you need to work in your laptop, but ok for relax.

Dear Alvaro M., We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Room was very small and bed took all space.

Customer review rating 4.7/5

L. Solo - 13/06/2019 Confirmed reviews ALL

I enjoyed staying at the IBIS Montevideo Biarritz, its location was great as it was close to Punta Carretas shopping mall. Check-in was fast. The room itself was very clean, I loved the bathroom, however, the overall space of the room was very limited. There was hardly room to walk as the bed took most of the prime space. There was no space to spread my suitcase and every time I needed something from my suitcase, I had to lay it on the bed and then put it back against a tiny space against the wall. I had the breakfast twice, although it was a good breakfast, good selection of breads and medias lunas. Juice was good, however the coffee was awful. It tasted as if the coffee had been poured into a new plastic container, really awful. The television's volume was very low in every channel, I had to really be very quiet and sit still to listen to what was being said on TV. Overall, I was satisfied with my stay, I just wish the room would have been a bit bigger and there was more space to walk around. Also, I wish they will adjust the volume on their TV so that future guests can enjoy watching television without problems.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Very nice stay, very nice staff, very nice place

Customer review rating 4.7/5

M T. Couples - 13/06/2019 Confirmed reviews ALL

2nd time in this hotel, it is always perfect. This time I had a room at the opposit of the street, the room was delightful and what a good surprise to see the sunrise from the window. The breakfast is really complete and you can make sure that you will find something that you will like. The gymnasium is small but you have everything you need (and that is so nice to practice with such a beautiful view). The staff is very nice, thanks to the housekeeper and her team that made my stay peacefull and clean, thanks to the breakfast team that make this moment a lovely one, and thanks to the reception team that make you feel home. Always a pleasure after a long travel from Paris to stay here at Montevideo. I surely recommand that place.

Dear Melisandre, Thank you for lend us some of your time to write about your experience in Ibis Styles Montevideo . It was a great pleasure to have you as one of our guests, and we are more than happy to know that you liked our hotel in general, and specially your comments regarding our staff. Receiving so positive reviews shows us that we are in the correct path. Hope we can have you again as our guest! Best regards Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

all good, only a few aspect to improve, from my perspective.

Customer review rating 4.7/5

Nicolas R. Couples - 07/06/2019 Confirmed reviews ALL

all good, only a few aspects to improve, from my perspective. + I am an Accor customer and their webpage the parking is free, they wanted to charge me extra. At the end that was not done, but we had to complain about it. + when we arrived at the room it was very cold, I think that can be warmed before. + the hot water took sometimes to long to start.

Dear Nicolas R., Thank you for taking the time to tell us about your experience at the ibis Styles Montevideo Biarritz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Good place to get some rest

Customer review rating 4.7/5

Mélissandre F. Couples - 05/05/2019 Confirmed reviews ALL

* the reception is very easy to find * check in very easy * room perfectly cleaned, thanks to housekeeper and the team * I asked for a quiet room and it was * delicious breakfast, very complete

Dear Melissandre, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Very good

Customer review rating 4.7/5

Ruben P. Families - 05/05/2019 Confirmed reviews ALL

Nice staff good location nice rooms

Dear Ruben, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Expect the expected

Customer review rating 4.7/5

Christopher Solo - 03/05/2019 Confirmed reviews ALL

One knows what to expect and it’s delivered. The room, the breakfast, the decor and even the greeting in this case, for a member of Accor, whilst not as is encountered in Asia or Europe was decidedly better than most Accor hotels in South America.

Dear Christopher, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

Home away from home

Customer review rating 4.7/5

Alejandra Families - 01/05/2019 Confirmed reviews ALL

Enjoyed it immensely.

Dear Alejandra, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo

very pleasant time

Customer review rating 4.7/5

Karen A. Business - 29/04/2019 Confirmed reviews ALL

arrive without references, to a Hotel well equipped with a young staff, fast and attentive, great difference with other hotels in the city, I'm very well impressed

Dear Karen, We very much appreciate your comments regarding your stay at the ibis Styles Montevideo Biarritz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gonzalo Vellozo Duty Manager Ibis Styles Montevideo
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in montevideo