Ibis Styles Montevideo Biarritz Hotel 3 stars

The hotel was very confortable, clean, nice and quiet. Our stay it was just for one day, but it felt like it was for more time because we really can rest, and enjoy all the facilities. The breakfast was very tasty and abundant. The costumer support, very satisfying.

Poor at best very small accomodations; awful parking garage. Locked door after,idnight; had to wait 15 minutes for access which I obtained through the garage door.

Ibis Style is a modern hotel located in the heart of Carretas neighborhood. Walking distance for Punta Carretas shopping and from Francis, well known restaurant. Rooms are super modern, with nice cinema decorations. Bed is perfect and bathroom also very conveniente. Breakfast served is good, offers fruit, yogurt, pastries, bread, jam and cheese.

Everything was OK. But the breakfast was to noisy.

Truly felt Welcome at check in, very confortable room with every thing I needed on my business trip.

Hi, I am writing this complaint to bring to your attention what I think that was a bad experience with my stay in Ibis Styles Montevideo. I have two complaints and one question. 1st - My second day at the hotel I asked the room to be cleaned when I left the room and to my surprise when I returned (around 8PM) the door of my room was completely OPEN. It was not just not closed or unlocked, it was open. Nothing happened, but I left the room with some belongings behind like my laptop and my luggage and it was odd to find it open when I returned. Probably when the room was cleaned the door was left open and the person did not pay attention to it. Again, nothing was missed but worth to reinforce with the hotel / staff to pay attention to it. 2nd - The second complain I think is the most serious. My room was the 858 and I am not sure if was the room or the entire floor above that was being rebuilding but I have a serious complain about the noise. I understand when the workers need to do their job during the day, but I woke up at 1:45 AM (yes, AM, in the middle of the night) with strong sounds of hammer. It took almost 10 minutes to finish and not just me but also my wife woke with the noise. I also recorded a video capturing it. I was not expecting it so late at night. This is extremely serious in my opinion. Be awakened in the middle of the night by sounds of construction is not what we expect in a vacation. And last but not least, I have one question. Is well known that Uruguay has a law to give tourists an incentive returning the taxes / fees spent with Hotels and Restaurants when paid with Credit Card. However, Ibis charges the cards in US Dolar and not Pesos Uruguaios. IS there a reason for such? I mean, paying in US$ we don't have the IVA back and the discount. There is no difference to the hotel but to a tourist it worth a lot since this is almost 20% in discount. I am looking forward to hearing from you into this. Thanks in advance.

Convenient location near Punta Carretas Shopping, good value for the money, comfortable rooms somewhat small if you need to work in your laptop, but ok for relax.

I enjoyed staying at the IBIS Montevideo Biarritz, its location was great as it was close to Punta Carretas shopping mall. Check-in was fast. The room itself was very clean, I loved the bathroom, however, the overall space of the room was very limited. There was hardly room to walk as the bed took most of the prime space. There was no space to spread my suitcase and every time I needed something from my suitcase, I had to lay it on the bed and then put it back against a tiny space against the wall. I had the breakfast twice, although it was a good breakfast, good selection of breads and medias lunas. Juice was good, however the coffee was awful. It tasted as if the coffee had been poured into a new plastic container, really awful. The television's volume was very low in every channel, I had to really be very quiet and sit still to listen to what was being said on TV. Overall, I was satisfied with my stay, I just wish the room would have been a bit bigger and there was more space to walk around. Also, I wish they will adjust the volume on their TV so that future guests can enjoy watching television without problems.

2nd time in this hotel, it is always perfect. This time I had a room at the opposit of the street, the room was delightful and what a good surprise to see the sunrise from the window. The breakfast is really complete and you can make sure that you will find something that you will like. The gymnasium is small but you have everything you need (and that is so nice to practice with such a beautiful view). The staff is very nice, thanks to the housekeeper and her team that made my stay peacefull and clean, thanks to the breakfast team that make this moment a lovely one, and thanks to the reception team that make you feel home. Always a pleasure after a long travel from Paris to stay here at Montevideo. I surely recommand that place.

all good, only a few aspects to improve, from my perspective. + I am an Accor customer and their webpage the parking is free, they wanted to charge me extra. At the end that was not done, but we had to complain about it. + when we arrived at the room it was very cold, I think that can be warmed before. + the hot water took sometimes to long to start.

* the reception is very easy to find * check in very easy * room perfectly cleaned, thanks to housekeeper and the team * I asked for a quiet room and it was * delicious breakfast, very complete

Nice staff good location nice rooms

One knows what to expect and it’s delivered. The room, the breakfast, the decor and even the greeting in this case, for a member of Accor, whilst not as is encountered in Asia or Europe was decidedly better than most Accor hotels in South America.

Enjoyed it immensely.

arrive without references, to a Hotel well equipped with a young staff, fast and attentive, great difference with other hotels in the city, I'm very well impressed