Mercure Makassar Nexa Pettarani 4 stars

Customer review rating (ALL Rating) 4.7/5 910 reviews

Mercure Makassar Nexa Pettarani - Image 1
Mercure Makassar Nexa Pettarani - Image 2
Mercure Makassar Nexa Pettarani - Image 3
Mercure Makassar Nexa Pettarani - Image 4

Description

Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
Indonesia

GPS:-5.171376, 119.430229

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  910 reviews

TripAdvisor Rating  4.9/5  1,379 reviews

Customer review rating 2.5/5

Leslie L. Business - Confirmed reviews ALL

The hotel is well located in central area. I was gratefull to be upgraded using my membership. Some of my dissapointment during the stay: 1. The complimentary fruit that I received in the upgraded room is low quality. 2. The bed sheet and towel are dim, not bright fabric like it was not washed properly. 3. The TV/internet channel disconnected several times at night. 4. The internet connection is slow. 5. The breakfast had limited choice and the taste is average. Nevertheless the staff are helpfull and nice.

Dear Leslie L., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the central location and your membership upgrade. However, we regret to learn that certain aspects did not meet your expectations. Your comments regarding the quality of the complimentary fruit, the linens and towels, the connectivity issues with the TV and internet, as well as the breakfast selection and taste have been duly noted. We value your insights as they help us improve our services. We appreciate your recognition of our helpful staff and hope to have the opportunity to welcome you back in the future. Wahyu Nursekha Wijayanti General Manager

Customer review rating 4.5/5

S. S. Business - Confirmed reviews ALL

I feel happy he. Thank you Mercure Pettarani

Dear S. Syarif, Thank you for your kind words regarding your recent stay at Mercure Makassar Nexa Pettarani. We are delighted to know that you found our hotel to be a convenient place and that it contributed positively to your experience. Best regards, Ahmad DIMYATI Assistant Front Office Manager

Suitable for high mobility activities

TripAdvisor rating 5.0/5

Ditha T TripAdvisor review

Very strategic location & friendly staff. I even got free room upgrade to Jr Suite with the best view, proper ammenities, just the pillow cases felt aged & need renewal, that’s the only thing to improve.

Kepada dithat2022 yang terhormat, Thank you for your positive review about Mercure Makassar Nexa Pettarani! We're delighted to hear that you found our hotel suitable for your high mobility activities and that you appreciated the strategic location and friendly staff. We're also pleased to hear that you enjoyed your stay in the Jr Suite with the best view and proper amenities. We strive to provide the best service and ensure that our guests feel comfortable and satisfied during their stay. We appreciate your suggestion about renewing the pillow cases, which we will address promptly. Thank you again for your appreciation, and we hope to welcome you back to Mercure Makassar Nexa Pettarani! Best regards, Wahyu Nursekha Wijayanti General Manager

Customer review rating 4.5/5

Toufik G. Business - Confirmed reviews ALL

I had a pleasant stay at this hotel. The location is excellent — very close to the Telkom office, which made my business trip much easier. There are also plenty of food options around the hotel, so finding something to eat is never a problem, whether during the day or at night. From the airport, the access is very convenient as well. You simply take the flyover and exit at the end of Pettarani, and the hotel is easy to reach from there. Overall, it’s a comfortable and strategic place to stay, especially for those who travel for work.

Dear Mr. G., Thank you for sharing your positive experience at Mercure Makassar Nexa Pettarani. We are delighted to hear that our prime location facilitated your business trip and that you found it convenient to access various dining options nearby. Your feedback regarding the ease of reaching our hotel from the airport is greatly appreciated, and we are glad it contributed to the comfort of your stay. It is always our goal to provide a strategic and comfortable environment for our guests, especially those traveling for work. We look forward to welcoming you back on your next visit. Sincerely, Ahmad DIMYATI Assistant Front Office Manager

Customer review rating 4.5/5

Irwan S. Business - Confirmed reviews ALL

overall good

Dear Irwan S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our staff and had a good experience overall. We look forward to welcoming you back in the future. Ahmad DIMYATI Assistant Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 82 reviews 9/10 Location
  • 626 reviews 8.2/10 Room
  • 722 reviews 9.4/10 Service
  • 18 reviews 6.2/10 WiFi
  • 488 reviews 7.4/10 Cleanliness
  • 128 reviews 6.2/10 Comfort
  • 101 reviews 7.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Makassar