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Mercure Makassar Nexa Pettarani 4 stars

Customer review rating 4.7/5 562 reviews

ALLSAFE approved hotel

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Mercure Makassar Nexa Pettarani
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+ 21 Services

Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4
Gunung Sari
Rappocini
90222 makassar
indonesia

Tel: +624113605000

Fax: (+62)411/3605001

Check-in from 14h00

Check out up to 12h00

  • By plane

    SULTAN HASANUDDIN At 22km / 13.67 miles

GPS :-5.171376, 119.430229

Hotel services

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 174 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 20 connecting rooms
    • 114 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Concierge
    • Concierge
Access to property
  • Parking area
    • On site
Well-being
  • Outdoor Pool
    • Outside
  • GYM
    • On site

Our accommodation(s)

Each room features comfortable beds with a modern touch, locally inspired interior, stylish amenities, high speed internet, cozy working space, 42" LED TV and safe deposit box for a great staying experience.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 519 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mercure Makassar Nexa Pettarani

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

562 reviews

TripAdvisor Rating 5.0/5

161 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Maryam M. Solo - 02/10/2021 Confirmed reviews ALL

Nice

Dear Mrs. Maryam M. Hasan, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Spacious room n nice food

Customer review rating 4.5/5

Ferry T. Business - 19/09/2021 Confirmed reviews ALL

Friendly n warm welcoming staff. Good ambience in the lobby area. Spacious n clean room. Various choices of menu with tasty breakfast.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. We are happy knowing that you really enjoy your stay, and also with our services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Good stay

Customer review rating 4.0/5

Muh. F. Families - 12/09/2021 Confirmed reviews ALL

It was a pretty good. The room was clean, comfy, and cozy. The table was really good and I used it a lot for my work. Overall, it was a nice experience.

Dear MUH F., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI General Manager

Very nice stay

Customer review rating 5.0/5

Zulkifli Z. Business - 31/08/2021 Confirmed reviews ALL

Accor hotels are always be my first look hotel when i need to stay at hotel. At makassar, Mercure Nexa is my first hotel in my list. Best location, good services, and hotel is quite new and very comfortable and clean.

Dear Mr. Zulkifli Z., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. Especially we as the hotel that provides service during your business trip, we are trying our best for all guests. And it is the best reward for us that you are very happy with our services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager.

smelly water at shower

Customer review rating 3.5/5

Marshel T. Business - 29/08/2021 Confirmed reviews ALL

Overall have a good stay here, everything is fine except for the water tab is smell not good

Dear Mr. Marshel T., Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. We are happy to know that you enjoy your stay with us on your 2 days business trip to Makassar. Your comment regarding water quality and breakfast menu has been shared with our team to be evaluated. Once again, thank you for the review, we are expecting your next visit to Mercure Makassar Nexa Pettarani. Best regards, Rury MASHURI General Manager

Excellent service

Customer review rating 5.0/5

Tommy U. P. Business - 23/08/2021 Confirmed reviews ALL

All employees are welcome and friendly

Dear Mr. Tommy Ustanto P., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

good interior

Customer review rating 4.0/5

Ulfa Y. S. Solo - 23/07/2021 Confirmed reviews ALL

interior di dlam kamar good looking

Dear Mrs. Ulfa Yunita s., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Modern property

Customer review rating 4.5/5

Oma B. Solo - 21/07/2021 Confirmed reviews ALL

Good health protocol, very good restaurant, legendary Indonesian hospitality

Dear Mr. Omar B., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. We just want to ensure that every guest feel welcome during their stay. we will try to do anything to make it become pleasant one. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

A pleasant stay

Customer review rating 4.5/5

Abdul R. M. Friends - 21/07/2021 Confirmed reviews ALL

I always enjoy the free upgrade room any other benefits from my loyalty membership. Thanks to the staff who always patient, kind, and give a great services for me and my friends. I would love to stay again with you guys.

Dear Mr. Abdul Rahman M.,, Thank you for your comments about your sta experience in Mercure Makassar Nexa Pettarani, We are happy knowing that you are happy with our service by mentioning to staff that you have met that giving our service, try to meet our another staff that I am pretty sure you will have a great experience as before. We hope you and your family are in good and healthy condition, we will continue your comment to our staff that it will make them happy to welcome you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Pleasant stay

Customer review rating 5.0/5

Andrew Families - 19/07/2021 Confirmed reviews ALL

Love the room atmosphere, although not the best window viewing hotel but still the room is so nice. Decent television channel selection although not the best but it wasn't my main attention. I mostly love the wifi speed since I did 99% of my activities over there, even streamed to the TV! The breakfast is more of a quality over quantity than most hotels which is nice.

Dear A., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Tottally HEARTIST and genuine service!

TripAdvisor rating 5.0/5

andidanilridwan 14/01/2021 TripAdvisor review

I booked the hotel on 8 January 2021 only for a night. I arrived in Makassar city after 12 hours long drive from Luwu utara, and it was so exhausted. FATIN the receptionist who helped me to check in, was extremely awesome I asked if it would be possible to check in earlier and she explained there is additional charge for early check in. But I am sure that the hotel was not fully booked so I asked for help if I do it early as I am one of the ACCOR Loyalty member. She recognized it and politely explain to me that there’s a room available with 2 single bed. I accepted it and that’s ok because all I needed just sleep. I went to the room and I saw the team has prepared the amenity and welcome note for me it was so clever and so hospitable. Also, Thanks to IKRAM who I believe the room attendant who I found in the floor and being so helpful to me and gave me couple of shaving kit and soaps. The only thing I’d like to share for HOUSEKEEPING team that the room is a bit moldy and the body fat was stained the wall in the bathroom. I hope that in the future they could’ve cleaned more as it was bit brown underneath the wall in the standing shower. Over all it was amazing stay and everybody I have encountered during my stay was helpful and nice. I would definitely recommended this new hotel to people out there! Thank you!

Dear Pak Andi Danil Ridwan, Thank you for having your time on reviewing our hotel. It such a compliment receiving pleasant reviews from our loyal member. I will share this happy moment with the teams, especially Fatin and might be Iswal (not Ikram) who served you with their heart. We noted all the matters in the room and bathroom, we made some progress on it. Thanks again for your loyalty, we are expecting to welcoming you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

Clean & Comfort

TripAdvisor rating 5.0/5

jefriputra 22/11/2020 TripAdvisor review

We are very enjoy with the Mercure hotel, all we can get in this hotel, the location near from anywhere, the service excellent, the room and the hotel area very clean and comfort. All facility excellent and very recomended to stay here.

Dear Jefriputra, Thank you for choosing to stay in our hotel, we are glad knowing that you were enjoyed your stay. Your feedback is very helpful and I am sure this will become a good motivation for our team's member to always deliver our best services. Thanks again and we are expecting to welcoming you back here. Sincerely, Rury Mashuri (Mr.) General Manager

Great Staycation!

TripAdvisor rating 5.0/5

ashjuniardi 09/11/2020 TripAdvisor review

Living in Mercure Makassar sent one of the great hospitality in Town, Asrul as the reservation agent helps me well in term of making the reservation truly smootly, neither to Yosua in Reception really good in taking care of my check-in process nor Febby in Restaurant superb great in taking care all of my Beverages (she noted very well to what I need in term of Less Sugar and Ice for my special Watermelon Juice). Hopefully to see you guys in the next occasion!

Dear Ashjuniardi, Thank you for sharing your recent stay experience with us. We are happy to know that in overall you had an enjoyable stay, and feel our staff made an effort to serve and meet your requirements. I hope this good experience will make you come and stay with us again in the future. Once again thank you, and we are all looking forward to welcome you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

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