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Mercure Makassar Nexa Pettarani 4 stars

Customer review rating 4.7/5 405 reviews

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Mercure Makassar Nexa Pettarani
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+ 19 Services

Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • MassagePaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 10 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4
Gunung Sari
Rappocini
90222 makassar
indonesia

Tel: +624113605000

Fax: (+62)411/3605001

Check-in from 14h00

Check out up to 12h00

  • By plane

    SULTAN HASANUDDIN At 22km / 13.67 miles

GPS :-5.171376, 119.430229

Our accommodation(s)

Each room features comfortable beds with a modern touch, locally inspired interior, stylish amenities, high speed internet, cozy working space, 42" LED TV and safe deposit box for a great staying experience.

Superior Room with 1 King-Size Bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Superior Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Deluxe Room with 1 King Size Bed and Sofa

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Deluxe Room with 2 single Beds

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Junior Suite with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Mini bar with free soft drinks
Rooms

Our restaurants and bars

LOSARI

Type of cuisine: International

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TORAJA

Non contractual photo

Toraja serves a variety of different coffee, with easy listening music to accompany you. Available from 10 a.m. until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 519 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mercure Makassar Nexa Pettarani

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

405 reviews

tripadvisor

TripAdvisor Rating 5.0/5

96 reviews

Customer review rating 5.0/5

A. R. Families - 23/03/2021 Confirmed reviews ALL

Room is clean, good maintenance and on brand Staff is very polite to handling request from the guest. Special thanks for Pak Aras for welcoming us until departure. Awesome!!

Dear A. (Mr), We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr) General Manager

Center city

Customer review rating 5.0/5

Rara Friends - 14/03/2021 Confirmed reviews ALL

Hotel location good, the hotel very hygiene, and very clean , Staff very friendly and warm specially front office team

Dear Imang T., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI General Manager

Where the comfort meets the hygiene

Customer review rating 4.5/5

Anonymous Solo - 21/02/2021 Confirmed reviews ALL

The hotel delivered the health protocols very well. The room and hotel areas were spacious and cool.

Dear Mr. Idham Utama, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and also knowing that you had a pleasant experience during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

good stay

Customer review rating 4.0/5

Mj Families - 21/02/2021 Confirmed reviews ALL

good place to stay and

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Warm welcome and stay

Customer review rating 5.0/5

Dirga S. Couples - 05/02/2021 Confirmed reviews ALL

playanan bagus

Bapak Dirga S. yang terhormat, Kami sangat mengapresiasi dengan waktu luang Anda memberikan komentar mengenai kunjungannya di Hotel Mercure Makassar Nexa Pettarani. Sangat senang rasanya dapat memberikan pelayanan serta fasilitas hotel yang menyenangkan buat Anda yang mana sudah menjadi komitmen kami dan seluruh staff Hotel buat tamu tamu yang berkunjung di Hotel kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rury MASHURI General Manager

Warm wellcome & Good Stay

Customer review rating 4.0/5

Lie Business - 04/02/2021 Confirmed reviews ALL

Always feel wellcome when staying at Mercure Makassar, they contacted me 1 or 2 days before the date and provided a smooth check-in. This time, I didn't have much time at the hotel either. Have a strict schedule and meetings with clients. Breakfast & room also good. Thanks you

Dear LIE M. (Mr.), Thank you for your loyalty Member and choice our hotel for staying in Makassar. We very appreciate with your positive feedback regarding your stay at the Mercure Makassar Nexa Pettarani. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Good

Customer review rating 5.0/5

Nasdar N. Couples - 03/02/2021 Confirmed reviews ALL

The staff is good

Dear Nasdar N., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Well located

Customer review rating 4.5/5

Hantoro U. Solo - 03/02/2021 Confirmed reviews ALL

Satisfactory service. The check-in process was fast and the hotel location is also close to the Sultan Hasanuddin Airport

Dear Mr. Hantoro Sapto U., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. We are happy knowing that our location becomes your positive feedback, and so the check-in process. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Good stay

Customer review rating 4.0/5

Sasminto J. Business - 25/01/2021 Confirmed reviews ALL

Peacefull

Dear Mr. Sasminto J., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Good Stay

Customer review rating 3.5/5

Gaudensiud Couples - 15/01/2021 Confirmed reviews ALL

The hotel is very good and make me easy to find restorant. i realy feel good about something in the room, very uniqe room. overall i'm happy to stay there.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Tottally HEARTIST and genuine service!

TripAdvisor rating 5.0/5

andidanilridwan 14/01/2021 TripAdvisor review

I booked the hotel on 8 January 2021 only for a night. I arrived in Makassar city after 12 hours long drive from Luwu utara, and it was so exhausted. FATIN the receptionist who helped me to check in, was extremely awesome I asked if it would be possible to check in earlier and she explained there is additional charge for early check in. But I am sure that the hotel was not fully booked so I asked for help if I do it early as I am one of the ACCOR Loyalty member. She recognized it and politely explain to me that there’s a room available with 2 single bed. I accepted it and that’s ok because all I needed just sleep. I went to the room and I saw the team has prepared the amenity and welcome note for me it was so clever and so hospitable. Also, Thanks to IKRAM who I believe the room attendant who I found in the floor and being so helpful to me and gave me couple of shaving kit and soaps. The only thing I’d like to share for HOUSEKEEPING team that the room is a bit moldy and the body fat was stained the wall in the bathroom. I hope that in the future they could’ve cleaned more as it was bit brown underneath the wall in the standing shower. Over all it was amazing stay and everybody I have encountered during my stay was helpful and nice. I would definitely recommended this new hotel to people out there! Thank you!

Dear Pak Andi Danil Ridwan, Thank you for having your time on reviewing our hotel. It such a compliment receiving pleasant reviews from our loyal member. I will share this happy moment with the teams, especially Fatin and might be Iswal (not Ikram) who served you with their heart. We noted all the matters in the room and bathroom, we made some progress on it. Thanks again for your loyalty, we are expecting to welcoming you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

Well Located

Customer review rating 3.5/5

Sinar G. Families - 08/01/2021 Confirmed reviews ALL

At My Room Stay, the AC temperature is not stable. May be VAC System at that Room was unfunction / technical problem. Overall service is good and F & B excellent . Thanks

Dear Sinar G., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so sorry for the AC Temperature problem, we do make any maintenance for improvement that we hope our guests would never meet the same problem in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Nice hotel for staycation

Customer review rating 5.0/5

Hj.siti N. N. Families - 04/01/2021 Confirmed reviews ALL

No need to say many comment.... But i just wanna say .... Best hotel with nice hospitality during i stayed there with my little family

Dear HJ. Siti Nasriah N. (Mrs.) We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Clean & Comfort

TripAdvisor rating 5.0/5

jefriputra 22/11/2020 TripAdvisor review

We are very enjoy with the Mercure hotel, all we can get in this hotel, the location near from anywhere, the service excellent, the room and the hotel area very clean and comfort. All facility excellent and very recomended to stay here.

Dear Jefriputra, Thank you for choosing to stay in our hotel, we are glad knowing that you were enjoyed your stay. Your feedback is very helpful and I am sure this will become a good motivation for our team's member to always deliver our best services. Thanks again and we are expecting to welcoming you back here. Sincerely, Rury Mashuri (Mr.) General Manager

Great Staycation!

TripAdvisor rating 5.0/5

ashjuniardi 09/11/2020 TripAdvisor review

Living in Mercure Makassar sent one of the great hospitality in Town, Asrul as the reservation agent helps me well in term of making the reservation truly smootly, neither to Yosua in Reception really good in taking care of my check-in process nor Febby in Restaurant superb great in taking care all of my Beverages (she noted very well to what I need in term of Less Sugar and Ice for my special Watermelon Juice). Hopefully to see you guys in the next occasion!

Dear Ashjuniardi, Thank you for sharing your recent stay experience with us. We are happy to know that in overall you had an enjoyable stay, and feel our staff made an effort to serve and meet your requirements. I hope this good experience will make you come and stay with us again in the future. Once again thank you, and we are all looking forward to welcome you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

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