Mercure Makassar Nexa Pettarani 4 stars

Customer review rating (ALL Rating) 4.7/5 572 reviews

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Description

Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Our accommodation(s)

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Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
Indonesia

GPS:-5.171376, 119.430229

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  572 reviews

TripAdvisor Rating  5.0/5  806 reviews

Simple

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Reception sangat membantu

Dear Mr. Angga G., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bayu Sunandar Asst. Front Office Manager

Good stay but the swimming pool was not clean

Customer review rating 3.0/5

Liz Families - Confirmed reviews ALL

The swimming pool was not clean, the water was green and murky.

Dear Ms. Liz, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bayu Sunandar Asst. Front Office Manager

Good

Customer review rating 4.5/5

Henry S. Business - Confirmed reviews ALL

Good

Dear Mr. Henry S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bayu Sunandar Asst. Front Office Manager

Very good first impression

TripAdvisor rating 5.0/5

Chandra D TripAdvisor review

The hotel located in very strategic location, nearby the business district of Pettarani and Boulevard, also 5 min drive to the highway. The room were clean and tidy, services from the front desk staff were very good, they let me printed out my urgent documents.. The food is OK, need to be improved. I enjoy my stay and definitely will come back

Dear Mr. Chandra D, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that we you like the hotel location, cleanliness of the room and services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager

Happy

Customer review rating 5.0/5

Isra S. Business - Confirmed reviews ALL

Overall im happy to stay at mercure hotels, well located and the front desk were so amazing

Dear Mr. Isra S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

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Other web-users rate our hotel

  • 79 reviews 8.8/10 Location
  • 458 reviews 8/10 Room
  • 527 reviews 9.2/10 Service
  • 14 reviews 7/10 WiFi
  • 302 reviews 7.8/10 Cleanliness
  • 109 reviews 7.7/10 Breakfast
  • 102 reviews 5.8/10 Comfort
  • 99 reviews 6.9/10 Vibe

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