Mercure Makassar Nexa Pettarani 4 stars

Customer review rating (ALL Rating) 4.7/5 873 reviews

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Description

Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Our accommodation(s)

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Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
Indonesia

GPS:-5.171376, 119.430229

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  873 reviews

Customer review rating 3.5/5

Novi A. Families - Confirmed reviews ALL

Need to upgrade your room and furniture such as sofa already dont comfort when we are sitting already go down and there are a stain in sofa. Breakfast taste is under my expextation

Dear Novi A., Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Nursekha Wijayanti General Manager

Customer review rating 4.5/5

Wai K. C. Business - Confirmed reviews ALL

The staff are very helpful and friendly. The location is excellent and nearby in a walking distance you can find a very nice seafood restaurant. The only pity was no beer...

Dear Wai K. C., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Nursekha Wijayanti General Manager

Customer review rating 3.5/5

R. R. Business - Confirmed reviews ALL

All rooms must be renovated. The water smells a little. Maintenance is essential for standards. towels and other toiletries are old and grayish in color. I hope it can be done soon

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Nursekha Wijayanti General Manager

Customer review rating 3.5/5

Hal K. J. Solo - Confirmed reviews ALL

Internet issues, water leaks in the hallway caused unpleasant smell

Dear Hal K. J., Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wahyu Nursekha Wijayanti General Manager

Customer review rating 5.0/5

Sheilla Families - Confirmed reviews ALL

our stay in here was so good. the room is so clean, comfortable. The staffs were so nice. We love it

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Mercure Makassar Nexa Pettarani

Other web-users rate our hotel

  • 79 reviews 8.9/10 Location
  • 613 reviews 8.5/10 Room
  • 680 reviews 9.5/10 Service
  • 17 reviews 4.3/10 WiFi
  • 464 reviews 7.8/10 Cleanliness
  • 132 reviews 7.1/10 Comfort
  • 114 reviews 8.1/10 Breakfast

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