Mercure Makassar Nexa Pettarani 4 stars

Customer review rating 4.7/5 236 reviews

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Mercure Makassar Nexa Pettarani
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Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • MassagePaying
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4
Gunung Sari
Rappocini
90222
makassar
indonesia

Tel: +624113605000

Fax: (+62)411/3605001

Check-in from 14h00

Check out up to 12h00

  • By plane

    SULTAN HASANUDDIN At 22km / 13.67 miles

GPS :-5.171376, 119.430229

Our accommodation(s)

Each room features comfortable beds with a modern touch, locally inspired interior, stylish amenities, high speed internet, cozy working space, 42" LED TV and safe deposit box for a great staying experience.

Superior Room with 1 King-Size Bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Superior Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Deluxe Room with 1 King Size Bed and Sofa

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Deluxe Room with 2 single Beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone

Junior Suite with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Mini bar with free soft drinks
Rooms

Our restaurants and bars

LOSARI

Type of cuisine: International

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TORAJA

Non contractual photo

Toraja serves a variety of different coffee, with easy listening music to accompany you. Available from 10 a.m. until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 519

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Mercure Makassar Nexa Pettarani

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

236 reviews

Good stay !

Customer review rating 4.7/5

Tri K. Solo - 23/10/2020 Confirmed reviews ALL

Very comfortable , makes me want to stay all day!

Dear Askar, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Good stay

Customer review rating 4.7/5

Titin Couples - 10/10/2020 Confirmed reviews ALL

Enjoyable stay

Dear TITIN N S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.7/5

F. Couples - 10/10/2020 Confirmed reviews ALL

Everything was good

Dear F. FENDY, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.7/5

Rizal Business - 25/09/2020 Confirmed reviews ALL

The hotel room very clean , I like the location of this hotel because it is in the city center, the atmosphere of this hotel is executive , the service agent is very friendly especially in the receptionist area .

Dear Irzal A. (Mr.), We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

good stay

Customer review rating 4.7/5

M. Families - 21/09/2020 Confirmed reviews ALL

nice view.. comfort room.. friendly staff.. almost perfect

Dear M. (Mrs.) We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI General Manager

Good stay

Customer review rating 4.7/5

Andrian Business - 05/09/2020 Confirmed reviews ALL

Good stay overall but will become more satisfying if the pillow were not too thick/high

Dear J. (Mr.) Thank you for taking your time to tell us about your experience at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. Regarding our pillow please allow me to express my sincerest apologies. We do concern on your points, some of them being shared and discuss with the whole team for improvement and some others will be our most concern to fix at the soonest.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury MASHURI (Mr.) General Manager

Nice hotel and friendly staff

Customer review rating 4.7/5

Steven S. Business - 28/08/2020 Confirmed reviews ALL

Love this new mercure hotel @makassar. The decoration, lighting is nice. Breakfast is good either not much of a choice because of the covid situation. The staff very friendly

Dear Steven s., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. We are happy your really enjoyed stay in our hotel and we hope will serve you again for the next stay soon. Sincerely, Rury MASHURI General Manager

Comfort room, good location.

Customer review rating 4.7/5

Agus Families - 25/08/2020 Confirmed reviews ALL

The room is comfortable, the location is pretty good, although I have some notes in the services.

Dear Pak AGUS ZAINUL, Thank you for taking your time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I owe you an apology that your stay experience did not meet you and your family expectations; please allow me to express my sincerest apologies. We do concern on your points, some of them being shared and discuss with the whole team for improvement and some others will be our most concern to fix at the soonest. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury MASHURI (Mr.) General Manager

Noisy

Customer review rating 4.7/5

Irwan J. Business - 24/08/2020 Confirmed reviews ALL

The room is located nearby road. The noise is constantly distrubing the whole time. There should be better insulated windows used

Dear Pak IRWAN j., Thank you for taking your time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your feedback regarding the noise, and we have escalated this issue to the stakeholder for future improvement. However, we will concern on room relocation to avoid the same occurrence in the future, if you are still willing to stay in our h0tel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury MASHURI (Mr.) General Manager

Very well located.

Customer review rating 4.7/5

Ika Families - 24/08/2020 Confirmed reviews ALL

I loooooove everything except the pillowww. They all are too firm. Softer pillows would be perfect.

Dear M RIDWAN Z., Thank you for taking your time to tell us about your experience at the Mercure Makassar Nexa Pettarani. Very happy knows your enjoyed stay in our hotel. I am sorry with our pillow did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury MASHURI (Mr.) General Manager

Good stay

Customer review rating 4.7/5

Elvira C. Families - 05/04/2020 Confirmed reviews ALL

I love stay here, the hospitality was amazed me, I plan to got married here but during this corona virus we have to cancel all the plans but mba Lady was very supportive and very kind. That is why I still chose this hotel to stay a night.

Dear Ibu ELVIRA C., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

It's beyond what you expected!

Customer review rating 4.7/5

Winda Couples - 28/03/2020 Confirmed reviews ALL

In the middle of corona virus issue, this hotel are stand out from sering guest with exceleny service. The staff standby for 24 hour. Its great.

Dear W., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Well located

Customer review rating 4.7/5

Anonymous Families - 24/03/2020 Confirmed reviews ALL

Good view, nice located, helpful and friendly staff

Dear Ibu Nina / Ibu Siti Aminah Pabbajag, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Great Hotel

Customer review rating 4.7/5

Rizka S. Solo - 24/03/2020 Confirmed reviews ALL

I like the receptionist welcome me upon check in, i like the housekeeping staff who always standby to sterilize the lobby utilities. Its great.

Dear Ibu RIzka S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Well located and good stay

Customer review rating 4.7/5

Jejen H. Couples - 24/03/2020 Confirmed reviews ALL

In the problem of corona virus disease, this hotel provide us sterile facilities, you can find every hour someone clean up the door handle, reception counter or event your arm chair. It make us feel safe.

Dear Bapak Jejen H., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and stay safe, Rury MASHURI (Mr.) General Manager
Customer review rating 4.7/5

Rina N. Business - 22/03/2020 Confirmed reviews ALL

Nice room, good breakfast, fast check in/out, nice pool

Dear RINA N., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Enjoy my stay

Customer review rating 4.7/5

Daniel Business - 21/03/2020 Confirmed reviews ALL

Already stay here twice, always love it!

Dear DANIEL O., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Great location

Customer review rating 4.7/5

Goz Business - 21/03/2020 Confirmed reviews ALL

The hotel near Telkom and Telkomsel

Dear GOZALI T., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Thank You Very Much Mercure makassar Nexa

Customer review rating 4.7/5

Sharfina Couples - 20/03/2020 Confirmed reviews ALL

wow.. its good experience, nothing can describe except, WOW!

Dear SHARFINA S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

beyond experience

Customer review rating 4.7/5

Ardiyono Friends - 20/03/2020 Confirmed reviews ALL

i have good experience in here

Dear ARDIYONO A., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

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