Mercure Makassar Nexa Pettarani 4 stars

Name: Mercure Makassar Nexa Pettarani
Address: MAKASSAR, 90222, INDONESIA
Telephone: (+62)411/3605000
Rating: 4.7

Customer review rating 4.7/5 321 reviews

ALLSAFE approved hotel

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Mercure Makassar Nexa Pettarani

Hotel for travellers looking for local and authentic experiences

Welcome to Mercure Makassar Nexa Pettarani. Our modern hotel features a unique local Toraja carved exterior. An ideal place for business and leisure travellers in Makassar, providing guests with a new level of experience.

Mr Rury MASHURI, Hotel Manager

Mercure Makassar Nexa Pettarani is a newly build urban hotel in Makassar. Situated in the downtown, in the busiest street Jalan Pettarani, the heart of government and commercial area. LED television, mini fridge and safe deposit box.

Located in Jalan Pettarani, at the heart of Makassar and near the government and commercial centres, the hotel is easily accessable from any destination across the city. It is 30mins away from Sultan Hasanuddin International Airport.

Hotel extras

Features 174 elegantly designed rooms.
Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.
Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.
Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.
Ballroom ready to welcome 500 people.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas The communal space in lobby area provided with high speed internet access will inspire more creativity and productivity when working collaboratively with colleagues .
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
Reception open 24 hours a day
Dry cleaning / IroningPaying
Concierge

Pool
Fitness centre
MassagePaying
Bicycles rental

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59
- Opening hours : Week-end 00:00-23:59

10 meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Restaurant and bar are open with social distancing measures in place. The spa is temporarily closed. The pool is open with social distancing measures in place (max 10 guests at any one time in the pool and reduced number of lounges). Breakfast buffet is available with the staff standby to serve the food.

Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4
Gunung Sari
Rappocini
90222
makassar
indonesia

Tel: +624113605000

Fax: (+62)411/3605001

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
SULTAN HASANUDDIN At 22km / 13.67 miles

GPS :-5.171376, 119.430229

Our accommodation(s)

Each room features comfortable beds with a modern touch, locally inspired interior, stylish amenities, high speed internet, cozy working space, 42" LED TV and safe deposit box for a great staying experience.

Superior Room with 1 King-Size Bed

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks
Direct dial telephone

Superior Room with 2 Single Beds

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks
Direct dial telephone

Deluxe Room with 1 King Size Bed and Sofa

Max. number of persons: 3
Area: From 28 m² / 301 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks
Direct dial telephone

Deluxe Room with 2 single Beds

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks
Direct dial telephone

Junior Suite with 1 King Size Bed

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Mini bar with free soft drinks

Deluxe Suite with 1 King Size Bed and SofaNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks
Direct dial telephone

Rooms

Our restaurants and bars

LOSARI

Type of cuisine: International

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

TORAJA

Toraja serves a variety of different coffee, with easy listening music to accompany you. Available from 10 a.m. until midnight.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 519 m²
Maximum capacity: 500 people
Maximum banquet capacity: 500 people

Find out more

Tottally HEARTIST and genuine service!

andidanilridwan 14/01/2021 TripAdvisor review

I booked the hotel on 8 January 2021 only for a night. I arrived in Makassar city after 12 hours long drive from Luwu utara, and it was so exhausted. FATIN the receptionist who helped me to check in, was extremely awesome I asked if it would be possible to check in earlier and she explained there is additional charge for early check in. But I am sure that the hotel was not fully booked so I asked for help if I do it early as I am one of the ACCOR Loyalty member. She recognized it and politely explain to me that there’s a room available with 2 single bed. I accepted it and that’s ok because all I needed just sleep. I went to the room and I saw the team has prepared the amenity and welcome note for me it was so clever and so hospitable. Also, Thanks to IKRAM who I believe the room attendant who I found in the floor and being so helpful to me and gave me couple of shaving kit and soaps. The only thing I’d like to share for HOUSEKEEPING team that the room is a bit moldy and the body fat was stained the wall in the bathroom. I hope that in the future they could’ve cleaned more as it was bit brown underneath the wall in the standing shower. Over all it was amazing stay and everybody I have encountered during my stay was helpful and nice. I would definitely recommended this new hotel to people out there! Thank you!

Dear Pak Andi Danil Ridwan, Thank you for having your time on reviewing our hotel. It such a compliment receiving pleasant reviews from our loyal member. I will share this happy moment with the teams, especially Fatin and might be Iswal (not Ikram) who served you with their heart. We noted all the matters in the room and bathroom, we made some progress on it. Thanks again for your loyalty, we are expecting to welcoming you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

Well Located

Sinar G. Families - 08/01/2021 Confirmed reviews ALL

At My Room Stay, the AC temperature is not stable. May be VAC System at that Room was unfunction / technical problem. Overall service is good and F & B excellent . Thanks

Dear Sinar G., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so sorry for the AC Temperature problem, we do make any maintenance for improvement that we hope our guests would never meet the same problem in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Nice hotel for staycation

Hj.siti N. N. Families - 04/01/2021 Confirmed reviews ALL

No need to say many comment.... But i just wanna say .... Best hotel with nice hospitality during i stayed there with my little family

Dear HJ. Siti Nasriah N. (Mrs.) We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

Well located and good stay.

Winarko U. Couples - 25/12/2020 Confirmed reviews ALL

strategic location with my business location, which is certainly well designed.

Dear Winarko U., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashruri General Manager

Good Stay

Suzanna Z. Business - 23/12/2020 Confirmed reviews ALL

I really enjoyed staying at this Hotel. The atmosphere is very pleasant and the employees are also very friendly. The room is according to my expectations. If I go to Makassar again, i will stay here.

Dear Suzanna Z., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

almost excelent service

Herman D. Business - 13/12/2020 Confirmed reviews ALL

Very satisfied with service, especially service at check in and check out

Dear Mr. Wardhana Herman D., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Wifi is a problem for business trip.

Sarah Business - 09/12/2020 Confirmed reviews ALL

The lobby and reception is fine. Furniture feels new, so that's fine. The staff is also nice. However, the wall is too thin (can hear the noise from other rooms), and could not connect to Wi-fi due to weak signal in my room.

Dear S. (Mrs.), Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. Sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding your feedback about wifi, we have escalated this issue to our partner/operator for fixing the troubleshoot. Thanks again for yor feedback, and we are concern on it. We hope to see you again with better experience and more enjoyable stay. Sincerely yours, Rury MASHURI (Mr.) General Manager

High exoectation, but...

Erik S. N. Business - 03/12/2020 Confirmed reviews ALL

I usually very like this kind of hotel, consider as new, fresh and modern design Hotel, bright room, comfort bed, smart design of the bathroom, various selection of breakfast, the hospitality from the staffs and complete facility. However, i'm very dissapointed, by slow connection in room (it was no connection at all i guest) and since my room is street view, it was loud noise from speeding car and motorcycle was bothered me. Despite that minors, it is the good hotel in town, take my review for your improvement. Sincerely.

Dear Erik Sekti N. (Mr.), Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. Sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding your feedback about wifi, we have escalated this issue to our partner/operator for fixing the troubleshoot. Regarding the noise from outside, we want to ensure that is this the noise from illegal drag race in the dawn time or just normal noise from the street? If it is a noise from the illegal drag race, we had reported many times to the police, but it seems not making the crowds stop from doing it, it is beyond our control, but we still keep on report this issue to the police. Thanks again for yor feedback, and we are concern on it. We hope to see you again with better experience and more enjoyable stay. Sincerely yours, Rury MASHURI (Mr.) General Manager

Good stay

Sinar Solo - 27/11/2020 Confirmed reviews ALL

I have a good experience on my stay at this well located hotel

Dear Sinar K., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Clean & Comfort

jefriputra 22/11/2020 TripAdvisor review

We are very enjoy with the Mercure hotel, all we can get in this hotel, the location near from anywhere, the service excellent, the room and the hotel area very clean and comfort. All facility excellent and very recomended to stay here.

Dear Jefriputra, Thank you for choosing to stay in our hotel, we are glad knowing that you were enjoyed your stay. Your feedback is very helpful and I am sure this will become a good motivation for our team's member to always deliver our best services. Thanks again and we are expecting to welcoming you back here. Sincerely, Rury Mashuri (Mr.) General Manager

Great Staycation!

ashjuniardi 09/11/2020 TripAdvisor review

Living in Mercure Makassar sent one of the great hospitality in Town, Asrul as the reservation agent helps me well in term of making the reservation truly smootly, neither to Yosua in Reception really good in taking care of my check-in process nor Febby in Restaurant superb great in taking care all of my Beverages (she noted very well to what I need in term of Less Sugar and Ice for my special Watermelon Juice). Hopefully to see you guys in the next occasion!

Dear Ashjuniardi, Thank you for sharing your recent stay experience with us. We are happy to know that in overall you had an enjoyable stay, and feel our staff made an effort to serve and meet your requirements. I hope this good experience will make you come and stay with us again in the future. Once again thank you, and we are all looking forward to welcome you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

Comfort Bed room

Maman Families - 08/11/2020 Confirmed reviews ALL

I mostly check-in in this hotel every week coz the location is perfect. It's located in the city center and business area. Sometimes I take my family for staycation also coz I feel very welcomed by the staff. Staff hotels very friendly and kind to help me. Also, Thanks to Mas Adit who helped to upgrade my room from Superior to Deluxe since I am a gold member of Accor Live Limitless. He is very generous and helpful. I'll recommend this hotel for sure!!

Dear Mr. Abdul Rahman M., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Good stay !

Tri K. Solo - 23/10/2020 Confirmed reviews ALL

Very comfortable , makes me want to stay all day!

Dear Askar, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Good stay

Titin Couples - 10/10/2020 Confirmed reviews ALL

Enjoyable stay

Dear TITIN N S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

F. Couples - 10/10/2020 Confirmed reviews ALL

Everything was good

Dear F. FENDY, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rizal Business - 25/09/2020 Confirmed reviews ALL

The hotel room very clean , I like the location of this hotel because it is in the city center, the atmosphere of this hotel is executive , the service agent is very friendly especially in the receptionist area .

Dear Irzal A. (Mr.), We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI (Mr.) General Manager

good stay

M. Families - 21/09/2020 Confirmed reviews ALL

nice view.. comfort room.. friendly staff.. almost perfect

Dear M. (Mrs.) We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury MASHURI General Manager

Good stay

Andrian Business - 05/09/2020 Confirmed reviews ALL

Good stay overall but will become more satisfying if the pillow were not too thick/high

Dear J. (Mr.) Thank you for taking your time to tell us about your experience at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. Regarding our pillow please allow me to express my sincerest apologies. We do concern on your points, some of them being shared and discuss with the whole team for improvement and some others will be our most concern to fix at the soonest.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury MASHURI (Mr.) General Manager

Our most recent 20 reviews

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