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ibis Styles Makassar Sam Ratulangi Hotel 3 stars

TripAdvisor rating 4.5/5 99 reviews
ibis Styles Makassar Sam Ratulangi
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

In the heart of Makassar business district close to famous Losari beach for leisure.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Makassar Sam Ratulangi

Dr Sam Ratulangi No 3
Ujung Pandang Kota Makassar
Sulawesi Selatan
90114
makassar
indonesia

Tel: +624118099168

Fax: (+62)4118099789

Contact email

Check-in from 14h00

Check out up to 12h00

  • DAMRI :   RATULANGI MALL RATU INDAH

  • By plane

    SULTAN HASSANUDDIN At 21km / 13 miles - Shuttle paying

  • By plane

    SULTAN HASSANUDIN At 21km / 13 miles - Shuttle paying

GPS :-5.14904, 119.41577

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21m²
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 Double bed

  • Max. number of persons: 3
  • Area: From 21m²
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Family Room with One Double Bed and Sofa Bed

  • Max. number of persons: 5
  • Area: From 42m²
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

STREATS

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The restaurant serves a wide spread of international cuisine and local delicacies.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 71 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Makassar Sam Ratulangi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,875 reviews

tripadvisor

TripAdvisor Rating 4.5/5

99 reviews

Satisfy

Customer review rating 4.5/5

R. Business - 28/11/2019 Confirmed reviews ALL

Good

Dear Bapak R., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

wedding anniversary

Customer review rating 4.5/5

Riyan Families - 25/11/2019 Confirmed reviews ALL

Overall is good but any moment at restaurant on 5 floor other department take foods with guest. I mind thats bad look. I want say big thanks to reservation budiarti pamesangi, she is the good ruler for my family from corporate.

Dear Bapak P., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. We will share your comment to all staff, our employees should not eat with guests and that is a mistake Soon we will fix this problem Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Business Trip

Customer review rating 4.5/5

T. Business - 24/11/2019 Confirmed reviews ALL

Nice cozy hotel with a clean bed.

Dear Bapak HEOW LI T., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

AMAZING AND PERFECT

Customer review rating 4.5/5

A. Friends - 19/11/2019 Confirmed reviews ALL

It was amazing spending night at this hotel, I loved everything in it, the view, the room, the facilities, warm welcome and service.

Dear ANHA A., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Satisfied

Customer review rating 4.5/5

Ch. R. C. Business - 14/11/2019 Confirmed reviews ALL

Keep the warm welcome & cleanest of the room...

Dear Bapak C. C., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Awesome

Customer review rating 4.5/5

S. Families - 29/10/2019 Confirmed reviews ALL

Check in and check out time super quick.. ga pake lama dan ga pake ribet.. makanan enak.. recomended hotel

Dear ANDI S., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Keep on the best

Customer review rating 4.5/5

M. F. Business - 28/10/2019 Confirmed reviews ALL

Very very good

Dear Bapak F. M., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Short Vacation

Customer review rating 4.5/5

Sarii Business - 28/10/2019 Confirmed reviews ALL

Short bussines vacation and this is hotel very comfort and have a good service. Thanks

Dear Ibu S., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Family vacation

Customer review rating 4.5/5

Robert Business - 28/10/2019 Confirmed reviews ALL

Nice stay

Dear R., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

This hotel services have deteriorated over the years, especially in food and beverages

Customer review rating 4.5/5

Tony W. Business - 27/10/2019 Confirmed reviews ALL

The rooms are clean but general services are poor. The breakfast offerings are disappointing and refreshments (drinks - whether alcoholic or non-alcoholic), whether in room or at the restaurant, have an very disappointing limited range. What’s available do not match what’s in the menu!!! Most frustrating after a hot day out.

Dear TONY W., Thank you for taking the time to let us know about your experience at ibis Styles Makassar Sam Ratulangi. I apologize that your experience did not meet your expectations; please allow me to convey a sincere apology. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the right steps to resolve the problem and prevent this from happening again. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Management

Very nice sleep and delicious food

Customer review rating 4.5/5

Arya Business - 25/10/2019 Confirmed reviews ALL

Bed and pillow is very comfortable and your breakfast is amazing.

Dear MUHAMMAD A., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Customer review rating 4.5/5

Yenni P. Families - 22/10/2019 Confirmed reviews ALL

Everything is ok, except the door and the food, the main food is no good.

Dear Yenni P., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Managment

Amazing

Customer review rating 4.5/5

Marlini Couples - 20/10/2019 Confirmed reviews ALL

Friendly,helfpul,good service

Dear C. We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Could have been better

Customer review rating 4.5/5

Khlftr Business - 19/10/2019 Confirmed reviews ALL

Filed a complain about aircon but seemingly not responded till im check out

Dear Bapak M. KHALIFATURRASYIDIN, Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that your experience did not meet your expectations, please allow us to express my sincerest apologies. We already notice and share your review regarding your air conditioning at # 1610. many apologies for not follow up soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

great

Customer review rating 4.5/5

Rahman I. U. Business - 18/10/2019 Confirmed reviews ALL

its great hotel, im recomended for else.

Dear RAHMAN U., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Dissatisfied

Customer review rating 4.5/5

Sri Business - 18/10/2019 Confirmed reviews ALL

I called the reception for creamer as they don’t give me in the room and it took about 30 minutes or more and once the staff knocked to my door, they gave me slippers. It’s only creamer and shouldn’t be that long. The cleanliness is bad.

Dear SRI Y., Thank you for taking the time to let us know about your experience at ibis Styles Makassar Sam Ratulangi. I apologize that your experience did not meet your expectations; please allow me to convey a sincere apology. Your comments concern us that delays and errors in delivery and cleanliness should not occur. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Management

I feel conveniece satu at Ibis Style

Customer review rating 4.5/5

Djatikesumo S. Business - 18/10/2019 Confirmed reviews ALL

Clean, suite cool

Dear S. D., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Customer review rating 4.5/5

Savitri Business - 16/10/2019 Confirmed reviews ALL

Friendly and professional staff, nice facility and nice room (although the sink might be clogged a little)

Dear SAVITRI S., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Overall satify with room and services in IBIS Style Makassar

Customer review rating 4.5/5

Yani Business - 08/10/2019 Confirmed reviews ALL

Easy check in, sizeable room, reasonable price.

Dear Ibu YANI W., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Nice food

Customer review rating 4.5/5

Achmad Families - 08/10/2019 Confirmed reviews ALL

A clean and nice hotel, staff members is friendly, nice services, the food is very tasty . Yet there is no staff helping to handle our luggages upon the arrival. Over all it is worth with the price.

Dear RIZKY R., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. About your review regarding handling guest luggage upon arrival already share to our team. Many apologize for the inconvenience happen. Even though we are an economic hotel that is basically self service, it is an obligation to help our guests in everything. and we will improve this problem going forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
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