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ibis Styles Makassar Sam Ratulangi Hotel 3 stars

Customer review rating 4.5/5 2,051 reviews
ibis Styles Makassar Sam Ratulangi
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+ 21 Services
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Room 1

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Hotel extras

In the heart of Makassar business district close to famous Losari beach for leisure.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Makassar Sam Ratulangi

Dr Sam Ratulangi No 3
Ujung Pandang Kota Makassar
Sulawesi Selatan
90114
makassar
indonesia

Tel: +624118099168

Fax: (+62)4118099789

Contact email

Check-in from 14h00

Check out up to 12h00

  • DAMRI :   RATULANGI MALL RATU INDAH

  • By plane

    SULTAN HASSANUDDIN At 21km / 13 miles - Shuttle paying

  • By plane

    SULTAN HASSANUDIN At 21km / 13 miles - Shuttle paying

GPS :-5.14904, 119.41577

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Accessible room

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21m²
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Superior Room with 1 Double bed

  • Max. number of persons: 3
  • Area: From 21m²
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Family Room with One Double Bed and Sofa Bed

  • Max. number of persons: 5
  • Area: From 42m²
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

STREATS

Type of cuisine: International

The restaurant serves a wide spread of international cuisine and local delicacies.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 71 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Makassar Sam Ratulangi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,051 reviews

tripadvisor

TripAdvisor Rating 4.5/5

107 reviews

Good stay

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Clean, comfy air temperature. Need more taste upgrade on food. Nice service from the crews.

Dear ANGELINE D., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Many thanks for your review regarding our food upgrade Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Execelent service

Customer review rating 4.5/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

staff was friendly

Dear ALGUN S., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Nice room, with a unique bathroom design, the shower was very well functioned. But there was a little stain in the blanket.

Dear INTAN R., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Most satisfying

Customer review rating 4.5/5

Andreas Business - 25/01/2020 Confirmed reviews ALL

I like the room ambience, it was spacious, well designed, clean and comforting. The idea of giving the sliding doors to hide the bathroom is unique, providing complete personal space. The receptionists are friendly and helpful, willing to accomodate my request who prefer to have a street view room. The food in breakfast buffet is OK.

Dear AGENG Y., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Customer review rating 4.5/5

Anonymous Solo - 21/01/2020 Confirmed reviews ALL

Thank you for Your service..

Dear NATA G., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great short escape

Customer review rating 4.5/5

Andri Friends - 19/01/2020 Confirmed reviews ALL

Was enjoying stay at Ibis style. Very welcome staff at front office when check-in. Room was very comfy. Fluffy bed, even they provide bolster. I love the ambience. Very modern. Pool, gym was great. Only they need to check the cups at dispenser at gym. I found some cups, don't know whether it’s used or not. Pool attendant was very nice as well. I think you need to improve the restaurant. I had to wait more than half hour for my watermelon juice ready at pool bar. Also, when i got my late dinner at the restaurant, the waiter refuse my second order. I think he was only minutes before his shift end and change to another waiter which accept our order. Thats a little bit annoying. We had to make sure 2 times to him, and he still refused to take another order. Overall great hotel, reasonable price, only the restaurant staff could be better.

Dear ANDRI D., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Excellence

Customer review rating 4.5/5

Engely T. Families - 12/01/2020 Confirmed reviews ALL

Good staff at reception. need improvement on people in front of hotel to help us unload our things from the car. They are slightly late.

Dear Engely T., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Many apologize for the delay in handling your luggage. We will share your review to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

All hotel facility

Customer review rating 4.5/5

Anonymous Families - 12/01/2020 Confirmed reviews ALL

Good service, good breakfast, clean

Dear AGNES F., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great short stay with wonderful experience

Customer review rating 4.5/5

Andrien H. Couples - 10/01/2020 Confirmed reviews ALL

Really enjoy stay at ibis styles.. nice room and great service..

Dear ANDRIEN H., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. We will review again for our welcome drink item. its supposed to be nice and recommended for all our member during stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

The process of check in was so bad

Customer review rating 4.5/5

Greg Solo - 05/01/2020 Confirmed reviews ALL

I am using Ibis many times in some cities in Indonesia because I love the room interior design. But some this satisfaction was gone in the process of check in and also in the hand of housekeeping

Dear Mr. Grignard T., Thank you for giving your time to let us know about your experience. We will take action to resolve and prevent the recurrence of late check-in problems in the future. We are grateful for your willingness to share your concerns with us, and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Management

Good

Customer review rating 4.5/5

Nety Families - 05/01/2020 Confirmed reviews ALL

Good

Dear Ibu N., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Not bad

Customer review rating 4.5/5

Asrawati Families - 02/01/2020 Confirmed reviews ALL

Ok

Dear Ibu LORETHA K., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Customer review rating 4.5/5

A. R. Families - 30/12/2019 Confirmed reviews ALL

Clean room, Lovely for breakfast simple but delicious and perfect presentation.

Dear Bapak R. A., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

THE HOTEL IS IN NEED OF A REFURBISHMENT

TripAdvisor rating 4.5/5

614syedi Business - 24/12/2019 TripAdvisor review

Not bad, but bit far away from food and amnesties. Lobby is small, and in need of proper cleaning up. There are no convenient shop in the area. So if you need to get some things at night , its better to come prepared. The rest is pretty standard, room is not too small, and ACC is so so. need a service. I did not have breakfast, though it seems that they do have a nice buffet/

Dear 614syedi, Thank you very much for your feedback. I also already shared to all my team and we will fix for what still minor. Thank again for your review and see you with next visit. Best Regards; Joice Bakker Operation Manager

Nice hotel ambience

Customer review rating 4.5/5

Jafri Y. Couples - 18/12/2019 Confirmed reviews ALL

Nice and clean room Nice breakfast Nice hospitality

Dear Bapak JAFRI y., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Good

Customer review rating 4.5/5

Iqbal M. Business - 01/12/2019 Confirmed reviews ALL

Overall it was a good experience

Dear IQBAL M., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfy

Customer review rating 4.5/5

R. Business - 28/11/2019 Confirmed reviews ALL

Good

Dear Bapak R., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

wedding anniversary

Customer review rating 4.5/5

Riyan Families - 25/11/2019 Confirmed reviews ALL

Overall is good but any moment at restaurant on 5 floor other department take foods with guest. I mind thats bad look. I want say big thanks to reservation budiarti pamesangi, she is the good ruler for my family from corporate.

Dear Bapak P., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. We will share your comment to all staff, our employees should not eat with guests and that is a mistake Soon we will fix this problem Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Business Trip

Customer review rating 4.5/5

T. Business - 24/11/2019 Confirmed reviews ALL

Nice cozy hotel with a clean bed.

Dear Bapak HEOW LI T., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

AMAZING AND PERFECT

Customer review rating 4.5/5

A. Friends - 19/11/2019 Confirmed reviews ALL

It was amazing spending night at this hotel, I loved everything in it, the view, the room, the facilities, warm welcome and service.

Dear ANHA A., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
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