ibis Styles Makassar Sam Ratulangi Hotel 3 stars

Customer review rating 4.5/5 2,120 reviews

ibis Styles Makassar Sam Ratulangi
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

In the heart of Makassar business district close to famous Losari beach for leisure.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • MassagePaying
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Makassar Sam Ratulangi

Dr Sam Ratulangi No 3
Ujung Pandang Kota Makassar
Sulawesi Selatan
90114
makassar
indonesia

Tel: +624118099168

Fax: (+62)4118099789

Check-in from 14h00

Check out up to 12h00

  • DAMRI :  RATULANGI MALL RATU INDAH

  • By plane

    SULTAN HASSANUDDIN At 21km / 13 miles - Shuttle paying

  • By plane

    SULTAN HASSANUDIN At 21km / 13 miles - Shuttle paying

GPS :-5.14904, 119.41577

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 Double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Family Room with One Double Bed and Sofa Bed

Accessible room
  • Max. number of persons: 5
  • Area: From 42 / 452 sq ft
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

STREATS

Type of cuisine: International

The restaurant serves a wide spread of international cuisine and local delicacies.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 71

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Makassar Sam Ratulangi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,120 reviews

tripadvisor

TripAdvisor Rating 4.5/5

108 reviews

Pay attention to cleanliness

Customer review rating 4.5/5

Beverlie Business - 20/03/2020 Confirmed reviews ALL

The room wasn't clean properly. The towel smell like cigarettes. And the housekeeping didn't pay attention to the toilet paper that was running out. Please pay more attention the the cleanliness. But thank you for making the waiting in reception less boring with your mood detector application :)

Dear Ibu INDAH PERMADANI BEVERLIE MUAYA, Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that your experience did not meet your expectations, please allow us to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Good place, clean, friendly staff

Customer review rating 4.5/5

F. D. C. Business - 15/03/2020 Confirmed reviews ALL

I am on business trip and my office in front of ibis hotel so just need walking to office

Dear Ibu DWI c. F., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Worth the money

Customer review rating 4.5/5

Alifa Business - 05/03/2020 Confirmed reviews ALL

Its worth the money, i love the room

Dear ANDI U., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Simple & Good Location

Customer review rating 4.5/5

Thomas T. Business - 04/03/2020 Confirmed reviews ALL

I've always liked to stay at IBIS Styles Hotel. Small size room with modern & colorful design. The hotel made me feel at home.

Dear THOMAS T., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Good hotel but stinky smell towel

Customer review rating 4.5/5

F. M. Business - 03/03/2020 Confirmed reviews ALL

The room is nice and clean, spacious enough. Bed is comfortable enough, but air conditioning is not cold enough. The bad thing is towel is smelly, even after changed with 2 new towel, still have the same bad odor, need to change the towel with a new fresh towel. Thanks

Dear Bapak F., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We already share your review to our Team member regard our Towel odor and our AC temperature . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Nice

Customer review rating 4.5/5

John M. Business - 01/03/2020 Confirmed reviews ALL

Great

Dear JOHN m., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

The food Is not good

Customer review rating 4.5/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

There was not good smell form bathroom

Dear ELIS M., Thank you for taking the time to let us know about your experience at ibis Styles Makassar Sam Ratulangi. I apologize that your experience did not meet your expectations; please allow me to convey a sincere apology. for your comments we have told the management to be able to make improvements and become even better where the bathroom smell should not occur. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerly, Management
Customer review rating 4.5/5

Anonymous Solo - 21/02/2020 Confirmed reviews ALL

Comfort

Dear S. SARAH, We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Clean, comfy air temperature. Need more taste upgrade on food. Nice service from the crews.

Dear ANGELINE D., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Many thanks for your review regarding our food upgrade Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Execelent service

Customer review rating 4.5/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

staff was friendly

Dear ALGUN S., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Nice room, with a unique bathroom design, the shower was very well functioned. But there was a little stain in the blanket.

Dear INTAN R., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Most satisfying

Customer review rating 4.5/5

Andreas Business - 25/01/2020 Confirmed reviews ALL

I like the room ambience, it was spacious, well designed, clean and comforting. The idea of giving the sliding doors to hide the bathroom is unique, providing complete personal space. The receptionists are friendly and helpful, willing to accomodate my request who prefer to have a street view room. The food in breakfast buffet is OK.

Dear AGENG Y., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Customer review rating 4.5/5

Anonymous Solo - 21/01/2020 Confirmed reviews ALL

Thank you for Your service..

Dear NATA G., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great short escape

Customer review rating 4.5/5

Andri Friends - 19/01/2020 Confirmed reviews ALL

Was enjoying stay at Ibis style. Very welcome staff at front office when check-in. Room was very comfy. Fluffy bed, even they provide bolster. I love the ambience. Very modern. Pool, gym was great. Only they need to check the cups at dispenser at gym. I found some cups, don't know whether it’s used or not. Pool attendant was very nice as well. I think you need to improve the restaurant. I had to wait more than half hour for my watermelon juice ready at pool bar. Also, when i got my late dinner at the restaurant, the waiter refuse my second order. I think he was only minutes before his shift end and change to another waiter which accept our order. Thats a little bit annoying. We had to make sure 2 times to him, and he still refused to take another order. Overall great hotel, reasonable price, only the restaurant staff could be better.

Dear ANDRI D., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Excellence

Customer review rating 4.5/5

Engely T. Families - 12/01/2020 Confirmed reviews ALL

Good staff at reception. need improvement on people in front of hotel to help us unload our things from the car. They are slightly late.

Dear Engely T., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Many apologize for the delay in handling your luggage. We will share your review to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

All hotel facility

Customer review rating 4.5/5

Anonymous Families - 12/01/2020 Confirmed reviews ALL

Good service, good breakfast, clean

Dear AGNES F., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great short stay with wonderful experience

Customer review rating 4.5/5

Andrien H. Couples - 10/01/2020 Confirmed reviews ALL

Really enjoy stay at ibis styles.. nice room and great service..

Dear ANDRIEN H., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. We will review again for our welcome drink item. its supposed to be nice and recommended for all our member during stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

The process of check in was so bad

Customer review rating 4.5/5

Greg Solo - 05/01/2020 Confirmed reviews ALL

I am using Ibis many times in some cities in Indonesia because I love the room interior design. But some this satisfaction was gone in the process of check in and also in the hand of housekeeping

Dear Mr. Grignard T., Thank you for giving your time to let us know about your experience. We will take action to resolve and prevent the recurrence of late check-in problems in the future. We are grateful for your willingness to share your concerns with us, and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Management

Good

Customer review rating 4.5/5

Nety Families - 05/01/2020 Confirmed reviews ALL

Good

Dear Ibu N., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Not bad

Customer review rating 4.5/5

Asrawati Families - 02/01/2020 Confirmed reviews ALL

Ok

Dear Ibu LORETHA K., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
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