Customer review rating (ALL Rating) 4.6/5 70 reviews
Our 32 m² rooms can accommodate 2 adults and 2 children under 12.
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Novotel Makassar Grand Shayla
Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia
GPS:-5.139171, 119.41429
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Marine terminal
Access: 1 km / 0.62 mi 25 min walk / 15 min drive
Shuttle
Additional charge
Shuttle on call
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Sports centre
Access: 1 km / 0.62 mi 20 min walk / 17 min drive
Shuttle
Additional charge
Shuttle on call
Tourist attraction
Access: 1.5 km / 0.93 mi 10 min walk / 15 min drive
Shuttle
Additional charge
Shuttle on call
Museums
Access: 1.5 km / 0.93 mi 20 min walk / 17 min drive
Shuttle
Additional charge
Shuttle on call
Amusement park
Access: 3.5 km / 2.17 mi 30 min walk / 17 min drive
Shuttle
Additional charge
Shuttle on call
Botanical gardens
Access: 60 km / 37.28 mi 1 hrs 30 min drive
Shuttle
Additional charge
Shuttle on call
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Shopping district
Access: 500 m / 0.31 mi 20 min walk / 17 min drive
Shuttle
Additional charge
Shuttle on call
Shopping centre/mall
Access: 1.5 km / 0.93 mi 30 min walk / 17 min drive
Shuttle
Additional charge
Shuttle on call
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Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.
Our bar is the place to unwind with its soothing, relaxing music.
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Non contractual photo
Non contractual photo
Great staff, good location
TripAdvisor rating 5.0/5
geoffmark Couples - TripAdvisor review
Dear Mr. Geoffmark Thank you for choosing to stay at our hotel during your recent trip to Makassar. We very much appreciate your comments regarding your stay at the Novatel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. We will share your comments with our team espesially Ms. Nur and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Keep Health! Heartist Regards, Front Office Manager
Review
TripAdvisor rating 5.0/5
gadispajjoka1103 Families - TripAdvisor review
Dear Mrs Gadispajjoka1103, We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of our best services, our food and overall experience with us that made your stay more memorable. Your kind review was very valuable for us, and we will share your comments with our team especially Mr Agam. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit. Heartist Regards, Front Office Manager
Staycation with my daughters
TripAdvisor rating 5.0/5
Nasriah N Families - TripAdvisor review
Dear Ibu Nasriah N Terima kasih telah meluangkan waktu mengirimkan ulasan terbaik tentang pengalaman menginap di Novotel Makassar Grand Shayla. Kami sangat senang dan bersyukur bisa memberikan pelayanan terbaik bagi Ibu dan kamar yang kami siapkan sesuai dengan espektasi Ibu Ulasan dan rekomendasi Ibu sungguh sangat berharga bagi kami dan akan kami sampaikan ke tim khususnya Sdri Rifka dan Sdra Akbar. Kami yakin ulasan ini akan memberikan motivasi bagi seluruh tim agar kedepannya lebih baik lagi. Sekali lagi terima kasih dan kami berharap setiap kunjungan Ibu akan sama menyenangkannnya dengan kunjungan kali ini. Stay Safe and Keep Health.. Salam Hangat, Front Office Manager
Birthday staycation
TripAdvisor rating 5.0/5
dyaninurula Couples - TripAdvisor review
Dear Ibu Dyaninurula, We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla and again we wish you have a very happy birthday. We are grateful for your genuine appreciation of our best services, our food and overall experience with us that made your stay and birthday more memorable. Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit. Heartist Regards, Front Office Manager
Cheating
TripAdvisor rating 1.0/5
juwithahamid Families - TripAdvisor review
Dear Mrs Juwithahamid, Thank you for taking the time in sharing your experience during your recent visit to our hotel and please accept our sincere apologize due to your experience didn't meet your expectation. Your kind review was very valuable for us, however kindly be assured that your payment already canceled on the day and cardver (open card) transaction will automatically back into your account as soon as possible since we don't create any transaction or offline transaction yet. We most certainly appreciate the opportunity to recover your impressions of our hotel and are looking forward to welcoming you back for a flawless and memorable stay as it should have been. Warmest Regards, Front Office Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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