Novotel Makassar Grand Shayla 4 stars

Customer review rating (ALL Rating) 4.5/5 66 reviews

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Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
Novotel Makassar Grand Shayla - Image 3
Novotel Makassar Grand Shayla - Image 4
Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

Description

Hotel extras

  • Ballroom for corporate and family events

  • Panoramic views from the Sky Lounge

  • Casual international dining at Le Square

  • WIFI throughout the hotel

  • Kids Club

Our accommodation(s)

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Hotel location

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

Telephone
Fax +62 411 3624222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  66 reviews

TripAdvisor Rating  5.0/5  2,174 reviews

Good stay

Customer review rating 4.5/5

Hen Business - Confirmed reviews ALL

Good location. Great food. Clean. Comfort. Dah itu aja.

Dear Mr.Henry, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUest Experience Executive

Still OK Hotel for short trip

TripAdvisor rating 4.0/5

Farah2002 Business - TripAdvisor review

The room is OK. Only the pillow is hard so I sleep without any pillow. More comfortable for me. The bathroom is OK. The breakfast is so so since the restaurant situation like crowded. The chair and the table is not arrange properly, make it looks like not a hotel with 4 stars.

Dear Mrs.Farah2002, Sebelumnya kami ucapkan terima kasih atas kepercayaan Ibu memilih Hotel Novotel Makassar sebagai tempat menginap selama berada di Kota Makassar. Kami memohon maaf atas hal yang kurang memuaskan khususnya mengenail bantal yang disediakan di kamar serta keadaan restoran saat sarapan. Hal tersebut akan kami sampaikan ke tim dan menjadi motivasi bagi kami untuk memberikan pelayanan terbaik kedepan nya. sekali lagi Kami memohon maaf dan kami berharap dapat bertemu kembali di lain kesempatan. Salam hangat, Guest Experience Executive

Pleasant Overnight Stay

TripAdvisor rating 5.0/5

Horizon_The_Island Solo travel - TripAdvisor review

This is a beautiful hotel in downtown Makassar. I stayed here for one night in July 2023 after returning from Tanjung Bira, before an onward flight to Jakarta the next day. I had a huge suite the size of my house with amazing views over Makassar and the mountains in the distance. The bed was luxurious and inviting. The swimming pool was cool and refreshing. The restaurant was very quiet. There were only one or two other diners when I was there enjoying a delicious dinner of fresh fish and rice. Just next to the restaurant there is a coffee house which serves fresh cakes, tea and coffee. I had a very pleasant cake and tea after dinner. The only area in the hotel that could be improved is the hot water. While it was luke warm, I found it impossible to get really hot. It might have just been my room, though. In summary, I had a very pleasant overnight here and would stay again.

Dear Mrs/Mr. Horizon_The_Island, We very much appreciate your comments regarding your stay at Novotel Makassar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

Exellence stay 👍👍👍👍

TripAdvisor rating 5.0/5

Hambali Z Families - TripAdvisor review

This is the second time I stayed in Novotel Makassar. We had a very good experience, I checked in around 16.00pm and very smoot. The check in time less than 5 minutes. I entered the hotel and welcome us with full smile of Reception. I would appreciate to Meisya who always take our booking where ever I contact in the middle of the night for book. I could see her that she is accet for the company. Again thank you for Novotel and will see you next year. Hambali Zainuddin Tenant Relations Sinarmasland Sinarmas Jakarta.

Dear Mr.Hambali Z, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, GUest Experience Executive

Great hospitality ms.Meyy

TripAdvisor rating 5.0/5

Voyager43614670473 Solo travel - TripAdvisor review

Very great stay at Novotel Makassar. Handled by meisyia at lobby and breakfast. Wonderful stay. Ada kolam renang and gym at second floor. Breakfast ramai tapi terkendali. Penyamputan luar biasa dari team front office. Will be back next month insyaallah for some event

Dear Mr/Ms. Voyager43614670473, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

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Other web-users rate our hotel

  • 85 reviews 9.4/10 Location
  • 342 reviews 8.6/10 Room
  • 450 reviews 9/10 Service
  • 10 reviews 7.7/10 WiFi
  • 205 reviews 8.3/10 Cleanliness
  • 179 reviews 9.1/10 Food
  • 101 reviews 8.4/10 Breakfast
  • 99 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.