Novotel Makassar Grand Shayla 4 stars

Customer review rating (ALL Rating) 4.7/5 40 reviews

Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
Novotel Makassar Grand Shayla - Image 3
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Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

Description

Hotel extras

  • Ballroom for corporate and family events

  • Panoramic views from the Sky Lounge

  • Casual international dining at Le Square

  • WIFI throughout the hotel

  • Kids Club

Our accommodation(s)

Hotel location

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

Telephone
Fax +62 411 3624222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  40 reviews

TripAdvisor Rating  4.8/5  2,579 reviews

Customer review rating 5.0/5

Ibas B. Business - Confirmed reviews ALL

Spacious room. Friendly staff. Good service

Dear Mr.Ibas B. Thank you for your rating review about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best regards, Guest Relation Officer

what a great hospitality from Novotel

TripAdvisor rating 5.0/5

Road20305282494 TripAdvisor review

the moment we came in, kita disambut dengan ramah.. lobby nya luas dan looks faboulus.. smooth check in, kami hanya tidak dapat pnjelasan untuk akses executive lounge. but overall very good. kamar bersih, luas.. we enjoy the afternoon tea at the executive lounge, dan mba reka was very helpfull.. she explain everything. ohh tidak lupa dengan playground nya, anak saya sangat happy berada disini. definitely will coming back here.

Dear Mr/Mrs. Road20305282494 Thank you for your rating review about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best regards, Guest Relation Officer

Executive loungenya nyaman

TripAdvisor rating 5.0/5

Camper15657722804 TripAdvisor review

During the stay, the facilities were comfortable and adequate, the staff were friendly, thank you for the service, Ms. Rifka.

Dear Mr/Mrs.Camper15657722804 We very much appreciate your comments regarding your stay at Novotel Makassar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Guest Relation Officer

Amazing staycation at Novotel Grand Shayla Makassar

TripAdvisor rating 5.0/5

pantouwjr Couples - TripAdvisor review

What an amazing experience with Novotel Makassar Grand Shayla for my family trip during my vacation this time, as usual no complaint at all regarding the facilities and room itself.. thanks for HK staff who make up our room, as we arrived we got some welcome drink and complimentary Dessert in the room. Would love to mention some staff who have an outstanding services, Ms. Reka and Yana from Front Office, Mr. Adhy & Bagas as Duty Mgr, Ms. Apryn as HK Mgr, Ms. Vina as Sales Mgr, Chef Mr. Subhan, Ms. Aika and the team from F&B for the great dinner. Last but not least for those who didn’t mention here, kindly accept our huge thanks! You guys deserved it! Will definitely back here next time!

Dear Mr.Pantouwjr, We very much appreciate your comments regarding your stay at Novotel Makassar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Guest Relation Officer

Great stay

TripAdvisor rating 5.0/5

CFG03 Business - TripAdvisor review

Lovely hotel located at the heart of the city, I often stay at this hotel whenever I'm in this city.

Dear Mr/Mrs. CFG03 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Officer

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Other web-users rate our hotel

  • 44 reviews 9.5/10 Location
  • 242 reviews 8.9/10 Room
  • 288 reviews 9.2/10 Service
  • 127 reviews 8.7/10 Cleanliness
  • 68 reviews 9/10 Breakfast
  • 13 reviews 9.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.