Name: Novotel Makassar Grand Shayla - ALL
Address: Jalan Charil Anwar N 28, South Sulawesi, MAKASSAR, 90115, ID
Telephone: +624113619444
Rating: 4.6

Novotel Makassar Grand Shayla

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Novotel Makassar Grand Shayla located near to the tourist attraction include Fort Rotterdam, Losari Beach, Somba Opu, Karebosi Field & Chinatown. This 4 star hotel well known with its best location for business travelers. The Novotel Makassar Grand Shayla offers the perfect base to explore "Daeng" City. Easily accessible from Sultan Hasanuddin International Airport as well as the other public transportation.

Novotel Makassar Grand Shayla offers the perfect base to explore "Daeng" City. Easily accessible from Sultan Hasanuddin International Airport as well as other public transports.

Salamaki Ka Battuanta, Enjoy a unique and memorable experience for family, business and leisure travellers in the heart of Makassar . Welcome "home" at Novotel Makassar, where your laughter never ends with our lively staff.

Posma M Silitonga, Hotel Management

Hotel extras

Prime location, just a 7-minute walk to Losari Beach for iconic sunset views.
Modern, spacious rooms designed for family comfort and business productivity.
Family-friendly: features an inviting outdoor pool and a dedicated Kids Club.
Exclusive Executive Lounge for members and business travelers, ensuring premium productivity.
Instant access to local culinary gems and shopping in the heart of Makassar.

Our accommodation(s)

Room

SUPERIOR - 1DB BED

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Harbour view or Ocean/Sea view or Pool side

See availabilities

Room

SUPERIOR - 2SG BEDS

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Harbour view or Ocean/Sea view
Accessible room

See availabilities

Room

DELUXE ROOM - 1 DB BED DLX

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Harbour view or Historic side view

See availabilities

Room

DELUXE ROOM - 2 SG BEDS DLX

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Harbour view or Historic side view

See availabilities

Room

EXECUTIVE - 1DB BED

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Harbour view or Historic side view

See availabilities

Room

EXECUTIVE - 2SG BEDS

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Harbour view or Historic side view or Ocean/Sea view

See availabilities

Suite

JUNIOR SUITE

3 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Harbour view or Historic side view

See availabilities

Suite

BUSINESS SUITE

3 pers. max
91 m² / 979 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Harbour view or Historic side view

See availabilities

Suite

PRESIDENTIAL SUITE

4 pers. max
204 m² / 2195 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View or Ocean/Sea view

See availabilities

Suite

Apartment Suite

4 pers. max
64 m² / 688 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Ocean/Sea view

See availabilities

Room

SUPERIOR - 2SG BEDS

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Harbour view or Ocean/Sea view
Accessible room

See availabilities

Hotel location

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

+62 411 3619444

SOEKARNO HATTA

Marine terminal

Access: 1 km / 0.62 mi 25 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

KAREBOSI SQUARE

Sports centre

Access: 1 km / 0.62 mi 20 min walk / 17 min drive

Shuttle

Additional charge

Shuttle on call

FORT ROTTERDAM

Museums

Access: 1.5 km / 0.93 mi 20 min walk / 17 min drive

Shuttle

Additional charge

Shuttle on call

LOSARI BEACH

Tourist attraction

Access: 1.5 km / 0.93 mi 7 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

TRANS STUDIO

Amusement park

Access: 3.5 km / 2.17 mi 30 min walk / 17 min drive

Shuttle

Additional charge

Shuttle on call

BANTIMURUNG

Botanical gardens

Access: 60 km / 37.28 mi 1 hrs 30 min drive

Shuttle

Additional charge

Shuttle on call

KAREBOSI LINK

Shopping district

Access: 500 m / 0.31 mi 20 min walk / 17 min drive

Shuttle

Additional charge

Shuttle on call

MALL RATU INDAH

Shopping centre/mall

Access: 1.5 km / 0.93 mi 30 min walk / 17 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Room service

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 762 m² / 8202.092 sq ft
Maximum seats capacity: 140
Maximum capacity for banquets: 90

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 52 reviews

Ghary D. H. Families - 5/16/2026 Confirmed reviews ALL

Lazy and unprofesional

Dear Mr. Ghary D. H. Thank you for taking the time to tell us about your experience at the Novotel Makassar Grand Shayla. We do apologize that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for our loyalty member; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Officer

Andy E. Business - 5/8/2026 Confirmed reviews ALL

Well located, nice breakfast and near to some destinations

Dear Mr.Andy E. Thank you for your review and feedback about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel . Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Denise S. Business - 5/5/2026 Confirmed reviews ALL

Comfortable stay

Antonius A. Business - 5/1/2026 Confirmed reviews ALL

Novotel Grand Shayla always be my second home whenever I visited Makassar for business trip. It is located just perfectly in the city center, with great hospitality and best services even comparing with 5-star hotel in the city. The staffs from security team to the housekeeping staff are always on their best effort to cater all the guests needs. Breakfasts are nice, with various choice of food and beverages. They also provide executive lounge at the 12th floor where we can chill and enjoying afternoon tea or early dinner services. One thing that they should improve is their gym facility. Perhaps invest more on the gym equipment to cater the need of the gym rats who need to exercise during their stay. the gym equipment now is a bit low under my expectation.

Dear Mr.Antonius A. Thank you for your review and feedback about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel especially that you enjoy our spacious room and wide food variety. For your feedback about our gym equipment we will be inform to our management team. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Junus A. Couples - 4/15/2026 Confirmed reviews ALL

Short getaway

Dear Mr.Junus A. Thank you for your rating review about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Web-users rating

Other web-users rate our hotel

43 reviews 9.4/10 Location
280 reviews 8.9/10 Room
356 reviews 9.2/10 Service
162 reviews 8.7/10 Cleanliness
89 reviews 9.1/10 Breakfast
61 reviews 7.8/10 Comfort

9 reviews 8.3/10 Room
12 reviews 9.3/10 Service
8 reviews 8.4/10 Amenities
5 reviews 7.4/10 Comfort

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