Novotel Makassar Grand Shayla 4 stars

Customer review rating (ALL Rating) 4.8/5 33 reviews

Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
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Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

Description

Hotel extras

  • Prime location, just a 7-minute walk to Losari Beach for iconic sunset views.

  • Modern, spacious rooms designed for family comfort and business productivity.

  • Family-friendly: features an inviting outdoor pool and a dedicated Kids Club.

  • Exclusive Executive Lounge for members and business travelers, ensuring premium productivity.

  • Instant access to local culinary gems and shopping in the heart of Makassar.

Our accommodation(s)

Hotel location

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  33 reviews

Customer review rating 2.5/5

S. S. Business - Confirmed reviews ALL

- eight times I had to pay for a room with breakfast! - Room With BF have same price with regular Room Is this how Accor treats platinum members?

Dear Mrs.S., First of all, thankyou for your loyalty. We would like to thank you for taking the time to write a review regarding your experience staying at our hotel. We do apologize for the inconvenience you have experienced, and your feedback will certainly be followed up about this issue to improve our service for our guests. Guest satisfaction at our hotel is an important matter that we always prioritize in providing the best service, and we hope that you will be able to experience this on another occasion. Best Regards, Guest Experience Executive

Customer review rating 5.0/5

Ibas B. Business - Confirmed reviews ALL

Spacious room. Friendly staff. Good service

Dear Mr.Ibas B. Thank you for your rating review about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best regards, Guest Relation Officer

Customer review rating 4.5/5

Agung A. Friends - Confirmed reviews ALL

Saat minta handuk baru cepat adanya. Makeup room juga cepat, bersih dan rapih

Dear Mr.Agung A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation Officer

Good stay

Customer review rating 4.5/5

Hen Business - Confirmed reviews ALL

Good location. Great food. Clean. Comfort. Dah itu aja.

Dear Mr.Henry, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUest Experience Executive

Other web-users rate our hotel

  • 40 reviews 9.4/10 Location
  • 277 reviews 9/10 Room
  • 347 reviews 9.4/10 Service
  • 151 reviews 9.1/10 Cleanliness
  • 93 reviews 9.2/10 Breakfast
  • 11 reviews 10/10 Value

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