Novotel Makassar Grand Shayla 4 stars

Customer review rating (ALL Rating) 4.8/5 45 reviews

Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
Novotel Makassar Grand Shayla - Image 3
Novotel Makassar Grand Shayla - Image 4

Description

Hotel extras

  • Prime location, just a 7-minute walk to Losari Beach for iconic sunset views.

  • Modern, spacious rooms designed for family comfort and business productivity.

  • Family-friendly: features an inviting outdoor pool and a dedicated Kids Club.

  • Exclusive Executive Lounge for members and business travelers, ensuring premium productivity.

  • Instant access to local culinary gems and shopping in the heart of Makassar.

Our accommodation(s)

Hotel location

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  45 reviews

Customer review rating 5.0/5

Andy E. Business - Confirmed reviews ALL

Well located, nice breakfast and near to some destinations

Dear Mr.Andy E. Thank you for your review and feedback about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel . Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Customer review rating 5.0/5

Denise S. Business - Confirmed reviews ALL

Comfortable stay

Customer review rating 5.0/5

Antonius A. Business - Confirmed reviews ALL

Novotel Grand Shayla always be my second home whenever I visited Makassar for business trip. It is located just perfectly in the city center, with great hospitality and best services even comparing with 5-star hotel in the city. The staffs from security team to the housekeeping staff are always on their best effort to cater all the guests needs. Breakfasts are nice, with various choice of food and beverages. They also provide executive lounge at the 12th floor where we can chill and enjoying afternoon tea or early dinner services. One thing that they should improve is their gym facility. Perhaps invest more on the gym equipment to cater the need of the gym rats who need to exercise during their stay. the gym equipment now is a bit low under my expectation.

Dear Mr.Antonius A. Thank you for your review and feedback about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel especially that you enjoy our spacious room and wide food variety. For your feedback about our gym equipment we will be inform to our management team. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Customer review rating 4.5/5

Junus A. Couples - Confirmed reviews ALL

Short getaway

Dear Mr.Junus A. Thank you for your rating review about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Customer review rating 4.0/5

Rama R. Families - Confirmed reviews ALL

Felt satisfied with the service and facility. It's suitable for a family vacation. The hotel have dedicated playground for children, so the kids wouldn't get bored during our stay. Although it needs improvement in the air conditioning system. In our room, the air con sounds a bit harsh, and one AC in the kids' playground is broken.

Dear Mr.Rama R. Thank you for your rating review about Novotel Makassar. We are happy to know that you have a pleasant experience while staying at our hotel. Thank you again and we hope to welcome you back with an equally pleasant experience from your previous visit. Best Regards, Guest Experience Team

Other web-users rate our hotel

  • 43 reviews 9.4/10 Location
  • 288 reviews 8.9/10 Room
  • 353 reviews 9.2/10 Service
  • 165 reviews 8.8/10 Cleanliness
  • 90 reviews 9/10 Breakfast
  • 64 reviews 7.7/10 Comfort
  • 12 reviews 8.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Makassar