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ibis Makassar City Center Hotel 3 stars

TripAdvisor rating 4.0/5 189 reviews
ibis Makassar City Center
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Room 1

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Hotel extras

  • Web corner and free WI-FI

  • ibis Kitchen Restaurant and ibis Kitchen Bar

  • 24 Hours room service

  • CCTV covered all area and free parking 2280 M2 space

  • Main Location nearby to shopping, entertainment and culinary area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Makassar City Center

Jl Maipa No 8
Makassar South Sulawesi
South Sulawesi
90112
makassar
indonesia

Tel: +62411834888

Fax: (+62)411/834777

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HASANUDDIN At 25km / 15 miles

GPS :-5.145053, 119.410354

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

The ibis Kitchen provides authentic traditional & international cuisines.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Photo non contractuelle / Strictly non binding

Open from 11AM to 11PM, the bar serves light meals and has live music entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 189 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
ibis Makassar City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,662 reviews

tripadvisor

TripAdvisor Rating 4.0/5

189 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.2/5

Mutiara Business - 02/12/2019 Confirmed reviews ALL

Satisfy

Kepada Ibu Mutiara Siadary, Salam hangat dari ibis Makassar City Center... Terima kasih atas rating dan komentar yang Ibu berikan kepada kami yang akan menjadikan ibis Makassar City Center lebih baik, Untuk itu kedapan nya kami akan terus meningkatkan pelayanan dan fasilitas kami agar kedatangan Ibu kembali dapat tetap merasa puas seperti kunjungan sebelumnya . Kami sangat menantikan kedatangan Ibu kembali. Terima Kasih, Salam Hangat, Mumtihana Arfah Guest Experience

Overall is great, but can be more for improvement

Customer review rating 4.2/5

Mahendra P. Business - 27/11/2019 Confirmed reviews ALL

On my previous visit, it seemed the food and drink menu was more and varied. And coffee makers, which usually have a variety of coffee drinking menus, are no longer available.

Nice Accomodation at Ibis Budget City Center Makassar

Customer review rating 4.2/5

L. Business - 21/11/2019 Confirmed reviews ALL

The experience staying on Ibis Hotel at Makassar is nice. the breakfast, meals, room facility is great. The only complain is about laundry service, cause I think it's not working as written in the laundry list. The clothes is not returned to the room on time, I must call the housekeeping t get my cloths.

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mumtihana Arfah Guest Experience

Meeting room Offer and service by Marketing

Customer review rating 4.2/5

Y. A. Business - 18/11/2019 Confirmed reviews ALL

Dear Ibis, first i got offer from Ibis City center from Marketing very nice and interesting offer, but once i arrived ( we arrived two days before the event ) and the marketing showing the meeting room, really make us shock, cause very different with the picture she ever send to US, we are really disappointed, then we refused the room, cause the room of hotel standard not like that, what she offer us very different with the really, this is really like trap for us cause in two days before the moment we will not suitable room like our desire ( we cannot check the room cause we are stay far from Makasar and our head office in Jakarta) we trust ibis have good standard for meeting room so our corporate accept ibis for our meeting facilities, but once the marketing showing us the room for our meeting, that not standard of our company and also we are shock cause ibis standard meeting room, really really disappointed, then i asked for the meeting room she been send to us, then she tried give us small meeting room with reason, our meeting member not fulfill the meeting room quantity, but if that like the requirement , please let me know then we will find out the other meeting which is can accept our member, then at night we can get the better meeting room like the picture she send, we are appreciated, but this is IBIS standard, how came treat us like this. then for the snack, first day we not get like our requirement after put my complain then we can get what is our requirement , the servant staff who serve us perfectly, they really assist us as well, we are really happy with the serve from the staff (thanks for the chef, thanks for the servant, room receptionist, and bangue team, the are perfect, we just disappointed . thank you

Dissatisfied

Customer review rating 4.2/5

Dedy R. Business - 14/11/2019 Confirmed reviews ALL

An unpleasant experience, we used Ibis City Centre Makassar for meetings and agreed with Ibis City Centre Makassar for meeting rooms and the number of participants who would attend the meeting, but when my staff came there we were given a meeting room that was VERY NO REPRESENTATIVE (meeting room which is above the hotel kitchen-It looks like an Ibis staff meeting room, I will send you a photo if you need) and my staff complained with Sally and the Hotel Manager then we were given a room that was usually used as a meeting room. my room wasn't cleaned and some rubbish was still on the desk (I can send photos of it if needed) and I have complained to the Duty Manager through the Ibis Staff named Bela

Extremely Satisfied

Customer review rating 4.2/5

Tjong S. F. Friends - 12/11/2019 Confirmed reviews ALL

This was my first trip to makassar. And i search which accor hotels that near to losari beach and found that ibis makassar city center the nearest. First impression was feel very welcome, this stayed is out of my expectation. And i can said this is the best Ibis that i had stayed. Special thanks to Guest Experience Officer Miss Mumti that very helpful since check in until check out. And because ibis makassar just had 1 tipe of room so i dont get upgrade benefit from my platinum status so Miss Mumti offered dinner for me and my partner. thank you Miss Mumti. and thanks to restaurant team that send ginger tea with nice greeting card to my room. that was very nice.

Dear Mr. Tjong She F., We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mumtihana Arfah Guest Experience

Good enough

Customer review rating 4.2/5

Isthebestday Solo - 05/11/2019 Confirmed reviews ALL

Lokasi hotel strategis, best view, tapi bantal guling dan selimut berbau seperti cucian kurang kering dan ex keringat orang. please notice those thing tho. Thank you

Kepada Bapak Hendy Ginanjar, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di ibis Makassar City Center. Sangatlah kami sesali atas ketidak-Nyamanan yang Bapak Hendy rasakan. Kami akan memberitahukan komentar Bapak Hendy kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak Hendy telah memberitahukan pengalaman Bapak, dan kami berharap kunjungan berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Terima Kasih, Salam, Fina Hiariej Guest Experience

Mr z.

Customer review rating 4.2/5

Ahmad I. Z. Business - 04/11/2019 Confirmed reviews ALL

Bad signal, bad wifi,

Dear Mr.Ahmad z., Thank you for taking the time to tell us about your experience at the ibis Makassar City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fina Hiariej Guest Experience

everytime in makassar

Customer review rating 4.2/5

Toto Business - 28/10/2019 Confirmed reviews ALL

best location and the best moneu can buy

Kepada Bapak Achmad n., Terima kasih atas review yang di berikan, sangat lengkap sekali pengalaman yang di ceritakan kepada kami . sebuah kebahagiaan tentunya buat kami saat tamu kami merasa senang, inilah hal yang selalu kami upayakan. Di ibis masukan yang di berikan oleh tamu selalu kami bagikan kepada semua tim sebagai penyemangat kami untuk selalu menjaga kualitas produk dan pelayanan kami. Kami tunggu kunjungan Bapak selanjutnya semoga tidak kalah menyenangkan seperti kunjungan sebelumnya. Hormat Kami , Mumtihana Arfah Guest Experience

Great location, great service, clean rooms, good food

Customer review rating 4.2/5

Dendy H. Business - 18/10/2019 Confirmed reviews ALL

I always stay at this Ibis in Makassar. It is centrally located, a cheap grab ride away from everything. Food is good quality, rooms are very clean and well maintained. Service is top notch. Overall a great experience.

Dear Mr.Dendy Purnama H., We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience

good

Customer review rating 4.2/5

Putri Business - 18/10/2019 Confirmed reviews ALL

room was clean and comfortable, lobby ambience is good.

Dear Mrs.Andi Putri , We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience

extremely satisfied with the service

Customer review rating 4.2/5

Harts Business - 13/10/2019 Confirmed reviews ALL

the staffs were very nice, the food was good, the only downside is the internet is a bit slow.

Dear . H., We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience

The best hotel experience

Customer review rating 4.2/5

Ulfa Solo - 29/09/2019 Confirmed reviews ALL

The Ibis Makassar City Center is a real gem! The view from the outside is not particularly inviting, but on stepping through the main doors, you are immediately struck by the beautiful, marbled reception area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful. The breakfasts were amazing, a wonderful selection, and again, the young staff were very efficient and helpful in making the breakfast times fun and enjoyable. The location of the hotel is great - right in the middle of most attractions, which are within walking distance. The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to makassar. Thank you Ibis Makassar City Center for making our stay so special.

Dear Mrs.Nurul Ulfa P., We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience

staf yang ramah dan helpful

Customer review rating 4.2/5

L. Business - 23/09/2019 Confirmed reviews ALL

This is my first time to stay at IBIS makassar actually, but my experience is really awesome. Dari kebersihan kamar, staf yang ramah hingga servis ok

Kepada Ibu L., Kami sangat berterima kasih atas komentar Ibu L. mengenai kunjungan di ibis Makassar City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan. Kami akan memberitahukan komentar Ibu L. kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Ibu L. telah memberitahukan pengalaman Ibu, dan kami berharap kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Terima Kasih, Salam, MumtihanaArfah Guest Experience

Short Business Trip

Customer review rating 4.2/5

Kartika Business - 19/09/2019 Confirmed reviews ALL

I always feel comfortable every time I booked a hotel under Ibis name, as I can count on their overall quality. This specific hotel is convenient for short trip to Makassar, located only 5 minutes walk to the famous Losari Beach and surrounded by many restaurants. The staffs are very helpful and attentive, and what i benefited most from this trip is they're offering a laundry express service which helped me a lot considering I need to travel to Toraja afterward. And I must say thank you to Mr. Astor from the FO, who helped me send out my things via logistic agent as I need to reduce my luggage for the Toraja trip.

Dear Mrs.Kartika W. We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience

Average

Customer review rating 4.2/5

Linda I. Business - 17/09/2019 Confirmed reviews ALL

The room is not well maintained. The soap dispenser is barely working. The person in charge of housekeeping didn’t change/clean dirty mugs, just leave it like that. The food served at breakfast is poor quality.

Dear Mrs.Linda I., Thank you for taking the time to tell us about your experience at the ibis Makassar City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fina Hiariej Guest Experience
Customer review rating 4.2/5

B. Business - 17/09/2019 Confirmed reviews ALL

Thats good place duringte trip.

Dear Mrs.Nunun Burunawati, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience

Ok but need service improvement

Customer review rating 4.2/5

Ade A. R. Business - 09/09/2019 Confirmed reviews ALL

I already sent email about my last stay at ibis makassar

Dear Bapak Ade Rahmat R., Thank you for taking the time to tell us about your experience at the ibis Makassar City Center. i do really sorry to read that our services did not meet your expectation. if you may tell me on the details by email perhaps, i will surely taking this into an action to all my team, as your satisfactory is supposed to be our main priority during your stay. Once again deeply apologize for the inconvenience that you experienced and i look forward for your reply. Sincerely, I Gede Pratama General Manager

Excellent

Customer review rating 4.2/5

S. Friends - 07/09/2019 Confirmed reviews ALL

100

Kepada Bapak S., Kami sangat berterima kasih atas komentar Bapak S. mengenai kunjungan di ibis Makassar City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak S. telah memberitahukan pengalaman Bapak, dan kami berharap kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Terima Kasih , Salam , Mumtihana Arfah Guest Experience

Awesome

Customer review rating 4.2/5

Arih R. S. Friends - 05/09/2019 Confirmed reviews ALL

This hotel was good because the service is good and friendly and for the not bad

Dear Mrs.H. , We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fina Hiariej Guest Experience
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