Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 351 reviews

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Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  351 reviews

Exceptionally exceptional

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Outstanding in every way

Dear Mr T., Warm greetings from Raffles London, Thank you very much for your feedback. We truly appreciate reading that you had an outstanding experience with us. We will share your kind words with the entire Raffles team including Natalia at Saison. We are looking forward to be welcoming you back in the future for your next stay in London, Kind regards, Florian Mendes Assistant Front Office Manager

Great Stay

Customer review rating 5.0/5

Sohan P. Business - Confirmed reviews ALL

The service and friendly staff are exceptional.

Wonderful Stay

Customer review rating 5.0/5

James M. Couples - Confirmed reviews ALL

We have been eagerly awaiting a stay at Raffles London and it certainly didn't disappoint! Our experience from checking in, to touring the incredible history of the building, to making use of its wide range of facilities and to then checking out, was of the highest quality throughout. Your entire team we encountered were wonderful and are an absolute credit to the Raffles brand - with particular mention to be made of Amandine, Felicia, Emile, Marina and Benedict!

Dear Mr M., I hope this message finds you well and filled with the warmth of cherished memories from your recent stay at The Old War Office. Allow me to extend my heartfelt gratitude for your support and for taking the time to share your positive feedback with us. Your insights hold immense value in our ongoing quest to refine and elevate our legendary service. It brings us great joy to learn that your recent stay with us was as delightful, especially reading all of our team member you have mentioned. At Raffles London, our mission is to ensure that every moment of your time with us is filled with wonderful memories. Your satisfaction is the ultimate reward for our dedicated team. We will be looking forward to welcoming you back, Kind regards, Florian Mendes Assistant Front Office Manager

Above and beyond!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Well located and superb service. An amazing experience

Dear Mr and Mrs W., Warm greetings from Raffles London at The OWO. Thank you very much for your feedback following your stay with us last month. The entire Raffles London team is pleased to read your comments, especially Jackson. We are looking forward to welcoming you back for your next stay in London, Please do not hesitate to contact me personally, Kind regards, Florian Mendes Assistant Front Office Manager

Amazing stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Our stay at The OWO was amazing from the moment we arrived to the moment we left. The hotel itself is spectacular and the hotel staff are wonderful. I can’t wait to be able to return for another stay.

Dear Ms P., We very much appreciate your comments regarding your stay at the Raffles London at The OWO. It is always a real pleasure to read about your great experience with us at Raffles London. We will share this with the entire team at the hotel. Please do not hesitate to contact me back for a future stay in London, We are looking forward to welcoming you back, Kindest regards, Florian Mendes Assistant Front Office Manager

Other web-users rate our hotel

  • 94 reviews 9.7/10 Location
  • 118 reviews 8.6/10 Room
  • 278 reviews 9.4/10 Service
  • 123 reviews 9.6/10 Amenities
  • 96 reviews 9.8/10 Vibe
  • 82 reviews 8.7/10 Food
  • 40 reviews 10/10 Bar
  • 36 reviews 9.4/10 Wellness Area

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