Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,494 reviews

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Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,494 reviews

Customer review rating 5.0/5

James H. Couples - Confirmed reviews ALL

Excellent service from seated champagne check-in to check out. Very personalised service, staff were attentive and polite, nothing really to complain about. of course the historic building with its rich heritage is a big plus, and the historic tour is worth participating in. Good F&B outlets, Spy Bar worth a visit if you want something a bit less usual :-) The interiors are fantastic, but the service does not fall short either.

Dear Mr. H., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, this is truly helpful so that we may improve upon our legendary service. It brings us immense joy to see that our efforts have resulted in such a positive and memorable experience for you. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. On behalf of all of our team here at Raffles London, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. Wishing you a pleasant day ahead. Kind regards, Thomas Olivier Managing Director Raffles London at The OWO

Customer review rating 5.0/5

Mateusz W. Couples - Confirmed reviews ALL

The pool area was amazing. Great that it had service. Gym was very well equipped. The pool could be a little warmer.

Dear Dr. W., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. I am truly thrilled to learn that your experience, specially in our Gym and Pool facilities were nothing short of delightful. You can be assured that we have given your feedback to our team of Pool and Spa. It brings us immense joy to see that our efforts, particularly through the exceptional attention provided by Emiel, have resulted in such a positive and memorable experience for you. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Wishing you a pleasant day ahead, Thomas Olivier Managing Director Raffles London at The OWO

Customer review rating 5.0/5

Alisa O. Families - Confirmed reviews ALL

Outstanding in every way!

Dear Mrs. O., Warm greetings from Raffles London at The OWO, I hope you had a smooth journey after your stay. Thank you for your positive feedback it is invaluable in helping us enhance our service. We look forward to welcoming you back, and please feel free to contact me directly for any future assistance. Warm regards from all of us at Raffles London. Kind regards, Thomas Olivier Managing Director Raffles London at The OWO

Customer review rating 4.5/5

Matt W. Couples - Confirmed reviews ALL

We had a lovely stay at Raffles OWO, A truly stunning hotel, in a great location. Lots of history, the tour is a must if you have the time.

Dear Mr. W., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. May I thank you for taking the time to provide us with your positive feedback, we will certainly forward your kind words towards our team. Furthermore, thank you for your feedback regarding our rooms, this is truly helpful so that we may improve upon our legendary service. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home and hope to welcome you back to the hotel in the near future. Wishing you a pleasant evening ahead. Yours sincerely, Thomas Olivier Managing Director Raffles London at The OWO

Customer review rating 5.0/5

Sybile S. L. Couples - Confirmed reviews ALL

We stayed for 3 nights and felt so comfortable that we would have loved to stay longer if we could. The room was spacious, very calm and had all amenities we could think of. It was wonderful to wonder in the building renovated with exquisite taste and by highest standards. The pool is great. We have enjoyed the historical tour very much.

Dear Ms S. L., Thank you very much for taking the time to share such thoughtful feedback following your recent stay with us at Raffles London at The OWO. I was delighted to read how much you enjoyed your time with us, particularly the comfort of your room, the atmosphere of the building, and the opportunity to explore its tremendous history. It is especially pleasing to know that the Heritage Tour was a highlight of your visit and that our Concierge and guiding team made such a positive impression. Your kind comments regarding the attention to detail, from pre-arrival arrangements to your welcome experience, are greatly appreciated and will be shared with the team. We are truly grateful for your recommendation and are so pleased you felt at home during your stay. We very much hope to have the pleasure of welcoming you back again for a longer visit in the future. Kind regards, Thomas Olivier Managing Director Raffles London at The OWO

Other web-users rate our hotel

  • 338 reviews 9.7/10 Location
  • 456 reviews 8.6/10 Room
  • 914 reviews 9/10 Service
  • 364 reviews 9.4/10 Amenities
  • 277 reviews 9.5/10 Vibe
  • 255 reviews 8.3/10 Food
  • 135 reviews 9.2/10 Wellness Area
  • 130 reviews 8.6/10 Comfort

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