Raffles London at The OWO 5 stars

Name: Raffles London at The OWO | Luxury Hotel in London - ALL
Address: 57 Whitehall, LONDON, SW1A 2BX, GB
Telephone: +442039077500
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 1,673 reviews

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57 Whitehall, SW1A 2BX LONDON, United Kingdom

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Raffles London at The OWO

Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.

Once home to legends, the Edwardian Old War Office is transformed into London's premier destination. Opulent staterooms and offices have been transformed into luxury guest rooms and suites. A grand ballroom is available for weddings and events. Elevate mind and body with Guerlain spa treatments and bespoke Pillar Wellness programmes. Diverse restaurants and bars occupy breathtaking historical rooms, including an atmospheric speakeasy and restaurants headed by Mauro Colagreco.

Whitehall, the seat of British power is a sophisticated neighbourhood with a central location and within walking distance of Buckingham Palace, St. James Park, Westminster, art galleries, theatres and the nightlife of Soho and Covent Garden.

Hotel extras

A monument to culture occupying an iconic landmark building
Sophisticated Whitehall location within walking distance of Westminster attractions
A stage for celebrations, including glamorous weddings, elegant dinners and business events
A new gastronomic epicentre, with nine restaurants and three bars
A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Room

Classic

2 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)

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Room

Superior

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Superior Twin

2 pers. max
37 m² / 398 sq ft

Bedding 2 x Twin bed(s)

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Room

Deluxe

2 pers. max
41 m² / 441 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Twin

2 pers. max
43 m² / 462 sq ft

Bedding 2 x Twin bed(s)

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Room

Executive

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Twin

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Twin bed(s)

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Suite

Junior Suite

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Twin

3 pers. max
53 m² / 570 sq ft

Bedding 2 x Twin bed(s)

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Suite

Westminster Suite

3 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)

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Suite

Lifestyle Suite

3 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s)

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Suite

Ministerial Suite

3 pers. max
83 m² / 893 sq ft

Bedding 1 x King size bed(s)

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Suite

Ministerial Suite Twin

3 pers. max
87 m² / 936 sq ft

Bedding 2 x Twin bed(s)

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Suite

Corner Suite

3 pers. max
96 m² / 1033 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view

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Suite

The Turret Suite

3 pers. max
86 m² / 925 sq ft

Bedding 1 x King size bed(s)

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Suite

The Raffles Suite

3 pers. max
128 m² / 1377 sq ft

Bedding 1 x King size bed(s)

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Suite

The Churchill Suite

3 pers. max
143 m² / 1539 sq ft

Bedding 1 x King size bed(s)

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Suite

The Granville Suite

3 pers. max
162 m² / 1743 sq ft

Bedding 1 x King size bed(s)

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Suite

The Haldane Suite

3 pers. max
181 m² / 1948 sq ft

Bedding 2 x King size bed(s)

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Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

+44 20 3907 7500

+4400

Railway station
Highway exit
Ferries
Helipad/aerodrome

WATERLOO

Railway station

Access: 1.61 km / 1 mi 15 min walk / 7 min drive

LONDON HELIPORT

Helipad/aerodrome

Access: 6.92 km / 4.3 mi 1 hrs 20 min walk / 25 min drive

M25

Highway exit

Access: 48.28 km / 30 mi 1 hrs 39 min walk / 1 hrs 5 min drive

DOVER

Ferries

Access: 125.53 km / 78 mi 1 hrs 39 min walk / 1 hrs 39 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MAURO COLAGRECO

Chef Mauro s elegant restaurant conveys the culinary experience as a journey of travel, discovery, ambition, commitment and focus. Ingredients are selected based on locality and seasonality, the result of close relationships with UK producers.

MAURO S TABLE

Mauro Colagreco Chef s Table, an intimate and elevated tasting experience for special events and occasions. The dramatic space showcases an open kitchen, occupying a rounded corner of Raffles London at The OWO overlooking Whitehall.

SAISON BY MAURO COLAGRECO

Offering Mediterranean all-day dining, Saison reflects Chef Mauro Colagreco s philosophy and commitment to seasonal cuisine. Enjoy breakfast, brunch, lunch or dinner bathed in natural daylight from the lovingly restored historic glass ceiling.

THE DRAWING ROOM

Relaxed all day dining, cocktails, fine wines and Champagnes, The Drawing Room boasts a stunning historic fireplace and grand piano. Mahogany sash windows look onto historic Whitehall, where the Household Cavalry guard the entrance to Buckingham Palace.

PILLAR KITCHEN

For healthy options curated by movement and nutritional experts Pillar Wellbeing, the Pillar Kitchen offers a fresh selection of sweet and savoury snacks, fresh juices, smoothies and coffees. The changing dish of the day can be enjoyed in or as takeaway.

THE GUARDS BAR AND LOUNGE

The Guards Bar and Lounge is an elevated space for guests and visitors to enjoy drinks surrounded by the majestic pomp and circumstance of Whitehall, overlooking the official entrance to Buckingham Palace and Horse Guards.

THE SPY BAR

A subterranean speakeasy bar for a uniquely evocative experience. This cocktail bar like no other is hidden and deeply atmospheric, offering unparalleled cocktails with a subtle hint of the illicit.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 678 m² / 7297 sq ft
Maximum seats capacity: 700
Maximum capacity for banquets: 600

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 1,673 reviews

Satish R. M. Couples - 6/20/2026 Confirmed reviews ALL

Dear Mr M., Thank you for taking the time to share such generous feedback following your recent stay with us. I am delighted that the warmth of the service, the history of the building and the atmosphere of the hotel came together so memorably for you. Raffles London at The OWO is a grand building by nature, yet we work hard to ensure it also feels intimate, personal and welcoming, so your comments are especially rewarding to read. Your kind recognition of Michael, Shay and our Concierge team will be passed on with great pleasure. I have also noted your comment regarding the size of your suite and bathroom. We appreciate this feedback and would be pleased to assist in selecting a room or suite more closely suited to your preferences on a future visit. Kind regards, Olivier Thomas Managing Director Raffles London at The OWO

Paul F. Business - 6/20/2026 Confirmed reviews ALL

Dear Mr F., Thank you very much for your continued loyalty and for sharing such kind feedback following your recent stay. It is always a pleasure to welcome returning guests, and I am delighted to know that Raffles London at The OWO continues to feel among the finest hotels in the world for you. Your comments regarding the service, our team and the wellness facilities are sincerely appreciated, particularly as they come from someone who knows the hotel so well. Your mention of Natalia at breakfast will be shared with her personally, and I know she will be very pleased to have been recognised. As a valued ALL Diamond member, your trust and loyalty mean a great deal to us. We look forward to welcoming you back again soon. Kind regards, Olivier Thomas Managing Director Raffles London at The OWO

Warren D. C. Business - 6/20/2026 Confirmed reviews ALL

I’ve never rated a hotel a ‘10’ before, but Raffles OWO an ore than merited this score. Exceptional service from every member of the team that we interacted with. Team members went out of their way to ensure that were comfortable and that we were fully experiencing the property. Between the Concierge and guest relations, you went above and beyond to allow us a special experience of watching Trooping the Colour by opening up the Turret Suite (thanks Anna for hosting us).

Dear Mr C., Thank you ever so much for such a thoughtful and generous review. To read that Raffles London at The OWO was the first hotel you felt merited a perfect rating is a tremendous compliment. I am especially pleased that the team were able to create such a memorable experience around Trooping the Colour, and that the care shown by Concierge and Guest Relations helped make your stay feel so special. Your kind words for Anna and Daniel will be shared with them personally. These are exactly the moments of individual hospitality that we hope our guests will remember long after departure. Thank you once again for your recommendation. We very much hope to have the pleasure of welcoming you back in the future. Kind regards, Olivier Thomas Managing Director Raffles London at The OWO

Michael M. Business - 6/20/2026 Confirmed reviews ALL

Dear Mr M., Thank you very much for sharing such wonderful feedback following your recent stay at Raffles London at The OWO. I am delighted to read that your experience felt phenomenal and that you enjoyed every minute of your time with us. To be described as the best hotel you have stayed in is a compliment we value enormously, and it is especially pleasing to know that both the service and dining left such a strong impression. Your kind mention of your Butler and Svetlana will be shared with great pleasure. I know they will be delighted to have contributed to such an exceptional stay. We very much hope to welcome you back again soon. Kind regards, Olivier Thomas Managing Director Raffles London at The OWO

Payal S. Couples - 6/19/2026 Confirmed reviews ALL

We keep returning to Raffles OWO because of its impeccable service and exceptional product. It is, without question, our favorite hotel in London. One of the hallmarks of truly outstanding hospitality is making guests feel at home, and the team at OWO consistently delivers on that promise. The fact that many staff members recognize us without us even having to provide our names is the level of personalized service we have come to associate with the very best of the Raffles brand. For this stay, we had booked a Westminster Suite. While the suite itself was lovely, our preference has always been for the Whitehall-facing rooms. To our delight, we were upgraded to a Corner Suite with views that were simply mesmerizing. As a history enthusiast who deeply appreciates old-world charm and heritage architecture, I found myself unable to sleep—not because of any discomfort, but because I could not stop admiring the view. It evoked the same feeling I experienced during a previous stay in the Haldane Suite, where the sense of place and history was equally unforgettable. If I were to offer one piece of feedback, it would be around upgrade recognition for loyal guests. As a recurring visitor and Accor Diamond member, I would love to see a more generous approach to suite upgrades. The hotel’s pricing has shifted upward considerably over time, and the Westminster Suite is currently excluded from upgrade eligibility—a policy I hope may be reconsidered in the future. That said, this is a truly remarkable hotel: beautifully situated, meticulously maintained, and staffed by individuals who should serve as a benchmark for the hospitality industry. We look forward to returning again and again.

Dear Ms S., Thank you for taking the time to share such thoughtful and generous feedback following your recent stay at Raffles London at The OWO. I was truly delighted to read that we continue to feel like your favourite hotel in London and that the service, the hotel itself, and the sense of familiarity you experience with the team continue to leave such a strong impression. It is especially rewarding to know that the personalised recognition you receive as a returning guest reflects the level of hospitality you have come to expect from the Raffles brand. I was also pleased to know how much you enjoyed your Corner Suite and its Whitehall facing views, and that the sense of history and place made such a memorable impression once again. Your kind words regarding the hotel, its upkeep, and the dedication of the team are deeply appreciated. Thank you as well for your thoughtful feedback regarding upgrade recognition for loyal guests. We are grateful that you took the time to share this perspective, and your comments have been noted with care. As a valued ALL Diamond member, we are sincerely grateful for your continued loyalty and support. We very much look forward to welcoming you back to Raffles London at The OWO again soon. Yours sincerely, Olivier Thomas Managing Director Raffles London at The OWO

Web-users rating

Other web-users rate our hotel

362 reviews 9.6/10 Location
489 reviews 8.8/10 Room
970 reviews 9/10 Service
397 reviews 9.5/10 Amenities
300 reviews 9.6/10 Vibe
285 reviews 8.3/10 Food
145 reviews 8.9/10 Comfort
144 reviews 9.5/10 Wellness Area

113 reviews 9.7/10 Location
165 reviews 8.9/10 Room
308 reviews 9.1/10 Service
128 reviews 9.3/10 Amenities
107 reviews 9.6/10 Vibe
44 reviews 9.6/10 Wellness Area
43 reviews 9/10 Comfort
41 reviews 7.3/10 Breakfast

66 reviews 9.7/10 Location
87 reviews 8.7/10 Room
160 reviews 9.5/10 Service
51 reviews 9.7/10 Amenities
42 reviews 8.3/10 Food
30 reviews 9.6/10 Vibe
25 reviews 8.9/10 Comfort
21 reviews 7.6/10 Breakfast

25 reviews 9.7/10 Location
46 reviews 8.5/10 Room
101 reviews 8.7/10 Service
37 reviews 9.3/10 Amenities
21 reviews 9.4/10 Vibe
15 reviews 9.4/10 Wellness Area
15 reviews 9/10 Comfort
6 reviews 9.7/10 Pool

10 reviews 9.6/10 Location
26 reviews 8.4/10 Room
33 reviews 9/10 Service
12 reviews 9.4/10 Amenities
11 reviews 9.5/10 Vibe
9 reviews 9.2/10 Wellness Area
8 reviews 8.6/10 Food
7 reviews 7.6/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

Raffles London at The OWO is located at 57 Whitehall, SW1A 2BX London, United Kingdom, in the heart of the sophisticated Whitehall neighborhood. We are within walking distance of Buckingham Palace, St. James Park, and Westminster, and just 1.61 km from Waterloo Railway station, which is a 15-minute walk or 7-minute drive. For your convenience, we offer private indoor parking with valet service for an additional fee.

What types of rooms are available?

Raffles London at The OWO offers a variety of luxury accommodations including:

Classic Room and Superior Room
Superior Twin Room and Deluxe Room
Deluxe Twin Room, Executive Room, and Executive Twin Room
Junior Suite, Westminster Suite, Lifestyle Suite, and Ministerial Suite
Corner Suite, The Turret Suite, The Raffles Suite, and The Churchill Suite

Options include family rooms, connecting rooms, and suites with inspiring views of Whitehall or the Edwardian courtyard.

What services and amenities are available?

At Raffles London at The OWO, we provide a range of premium amenities to enhance your stay:

Free Wi-Fi and private indoor parking for an additional fee
Buffet breakfast for an additional fee and 24/7 room service
Indoor heated pool, Guerlain Spa, and Fitness center
Restaurants including Mauro Colagreco and bars like The Spy Bar
Wheelchair accessibility and meeting rooms for business or weddings

What dining options are available?

Raffles London at The OWO features diverse dining options including Mauro Colagreco for gourmet cuisine and Saison for Mediterranean all-day dining. Guests can enjoy drinks at The Guards Bar and Lounge from 12:00 PM to 01:00 AM, or visit The Spy Bar, our subterranean speakeasy, open Tuesday to Saturday from 05:00 PM to 02:00 AM. We also offer healthy snacks at Pillar Kitchen and a daily buffet breakfast from 07:00 AM.

What are the check-in and check-out times?

At Raffles London at The OWO, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Raffles London at The OWO regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.