Mercure Kyiv Congress 4 stars

TripAdvisor rating 4.5/5 491 reviews
Mercure Kyiv Congress
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Just 9 minutes walk to Shuliavska undeground station, direct line to the City Center

  • Cosmopolite Restaurant with own Brewery on site

  • Heated outdoor swimming pool, operating summer time

  • 24/7 Fitness center

  • Pillow menu

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kyiv Congress

Vadima Hetmana Street
6
3057
kyiv
ukraine

Check-in from 14h00

Check out up to 12h00

  • By plane

    BORYSPIL At 40km / 25 miles - Shuttle paying

  • By plane

    ZULYANY At 6km / 3 miles - Shuttle paying

  • By train

    CENTRAL At 9km / 5 miles

  • By train

    KYIV PASSENGER At 7km / 4 miles

GPS :50.45012, 30.443112

Our accommodations

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 King Size Bed and Sofa

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

COSMOPOLITE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Cosmopolite restaurant with its open view brewery can suggest a wide variety of culinary choices for all tastes accompanied by live music or football match.

Lunch

08:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BRASSERIE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Restaurant for breakfast, group lunches and coffee breaks.

LOBBY BAR

Photo non contractuelle / Strictly non binding

After a day of meetings or sightseeing nothing beats a glass of good wine or coffee with light meals menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,000

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Mercure Kyiv Congress

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

544 reviews

tripadvisor

TripAdvisor Rating 4.5/5

491 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great service and quality for a good price.

Customer review rating 4.5/5

Peter Business - 02/12/2019 Confirmed reviews ALL

The hotel is really nice. The food in the restuarant the the beer, which is made in the brewery were all great.

Everything is ok (as always)

Customer review rating 4.5/5

Petro H. Business - 24/11/2019 Confirmed reviews ALL

Everything is ok (as always). The reason why I didn't put 9-10 is that water in shower didn't smell good.

Nice stay

Customer review rating 4.5/5

Jose Business - 23/11/2019 Confirmed reviews ALL

Upgrade to privileged room for free. That was great. Long days due to work load, more light will be valuable in the rooms. Again missing gym and swimming pool

it was ok

Customer review rating 4.5/5

K Business - 18/11/2019 Confirmed reviews ALL

standard Mercure in Kiev , just the breakfast is not great and it is not worth the amount paid, would like to have a french touch there. ( real croissant and patisserie ) i did not enjoy and last day did not use it

Dissatisfied!

Customer review rating 4.5/5

Marianna Business - 16/11/2019 Confirmed reviews ALL

We stayed for 2 nights 11-13/11/2019 - room 720 - reservation number 54… The price according to the confirmation that the hotel send me on the 29.10.2019 was 2963.46 as a daily room rate for those 2 nights. Mathematically the amount will be 5926.92. On the day before coming to the hotel, the hotel send us an email with the wrong dates of arrival (12-13/11 instead of 11-13/11) which had be calling the hotel to make sure which days are reserved. On the day of arrival (11/11) i got an email with words that i have to pay the whole amount of price by card (which i never was informed before) and except from that the amount that you transact from the cardholder (Fedorova Uljana) was 6287 instead of 5926,92. When we asked the hotel why there is such a difference between those prices first they explained us that the daily rate for a room changes every day !!! (i guess that this is only possible in Ukraine) and later they said that PROBABLY this are tourist costs that its obligatory to pay (i know that i have the right to not pay them). I dont understand why there is such a difference between the prices or your reception workers saw that I am a citizen of another country so lets take a bigger amount from them? This is unacceptable from your hotel! I will never again book your hotel and i will not even recommend it!

Excellent all round experience

Customer review rating 4.5/5

S. M. Business - 29/10/2019 Confirmed reviews ALL

Great all round hotel not far from the center of Kyiv, at the right price. Clean, comfortable, me fern rooms. Good service, breakfast and other facilities. Warm and attentive staff.

Fantastic

Customer review rating 4.5/5

Nks Couples - 20/10/2019 Confirmed reviews ALL

I enjoyed it thoroughly from the kind people at reception right to housekeeping

Very good but can be excellent

Customer review rating 4.5/5

Anonymous Business - 19/10/2019 Confirmed reviews ALL

Very positive in terms of facility and services, it was very pleasant really, but some of staff members are not well trained to be friendly with guests :) especially reception, they shout when speaking over phone even guest standing waiting them to to talk to, i have experienced this few times, they look angry, dont smile, while on breakfast, for example Katia is very friendly and very kind

welcoming

Customer review rating 4.5/5

Anonymous Business - 11/10/2019 Confirmed reviews ALL

the staff were polite and welcoming. They were attentive, booked our taxis, I have no complaints

NO ANSWERS FROM THE HOTEL

Customer review rating 4.5/5

Cristina Business - 04/10/2019 Confirmed reviews ALL

My stay in the hotel was ok, but when I did the check out they charged me with the minibar consumptions of another room. I have sent emails to the hotel but I have got no answer about returning the money to me that they charged and it was not my room.

Very enjoyable

Customer review rating 4.5/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

Very welcoming and helpful personnel

The complementary early checkin was very nice the rooms are clean and comfortable.

Customer review rating 4.5/5

Gal D. Business - 02/10/2019 Confirmed reviews ALL

the stay was great, the location for me was very good good the office and the near by mall and supermarket is also very nice.

Excellent service from everyone, and the rooms were more than adequate for our rather specialised needs.

Customer review rating 4.5/5

Ron D. Families - 01/10/2019 Confirmed reviews ALL

With my wife being disabled, we were not the easiest guests, but had great service from desk clerk to reservations manager and everyone else. The only negative was the lack of wheelchair access to the restaurants and other facilities in the area, which made it difficult to get around outside the hotel - not the fault of Mercure but we may choose a different area on our next visit.

Excellent services and room

TripAdvisor rating 4.5/5

Karel B Friends getaway - 01/10/2019 TripAdvisor review

Services were on the high Mercure standards. Room was also nice and good equpiped. Food on the good level as well. Advantage is also location close to the shopping mall, where is possible to find other restaurants.

Dear Karel! Thank you for sharing with us such a lovely feedback regarding your recent stay at Mercure Kyiv Congress. It's great to see you enjoyed your stay with us. Hope that it won't be too long before we can welcome you back again! Best regards, Ishchuk Katerina, Front Office Manager

Quite good!

Customer review rating 4.5/5

Andrei Business - 30/09/2019 Confirmed reviews ALL

Very warm welcome from hotel. was very surprised to see welcome note on the table :) I'm not sure, but 14 euro for breakfast it's very expensive.

Great service good price

Customer review rating 4.5/5

Thomas H. Business - 29/09/2019 Confirmed reviews ALL

Checked in quick with no problems. Room was comfortable and clean.

Great hotel and value for money

Customer review rating 4.5/5

Georgios S. Business - 18/09/2019 Confirmed reviews ALL

This was my second stay in 2 months and once again it was great. Good service, modern clean and convenient.

Staff not nice

Customer review rating 4.5/5

Cristoffee Solo - 04/09/2019 Confirmed reviews ALL

Rude not service intellegent staff

Great but not perfect

Customer review rating 4.5/5

Dominykas S. Friends - 03/09/2019 Confirmed reviews ALL

Everything was nearly perfect. The one exception - the sheets weren't changed during our 4 day stay.

Nice hotel for relaxing stay in Kiev

Customer review rating 4.5/5

Luccka Couples - 03/09/2019 Confirmed reviews ALL

It is a nice hotel a bit far from city center but in walking distance from metro station. It has big and well equipped gym and very nice pool. Room is big, clean, with comfortable bed. Breakfast should be freshly prepared (eggs...) with more food choices for the price. Stuff is very friendly and helpful. Good value for money.

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