ibis Kyiv Railway Station 3 stars

Customer review rating (ALL Rating) 4.8/5 656 reviews

ibis Kyiv Railway Station - Image 1
ibis Kyiv Railway Station - Image 2
ibis Kyiv Railway Station - Image 3
ibis Kyiv Railway Station - Image 4

Description

Hotel extras

  • Close proximity to Central Railway Station.

  • 4 fully equipped conference rooms.

  • Rich cooked buffet breakfast served from 7 am until 10:30 am.

  • Free WiFi throughout the hotel and business area.

  • Just few steps away from the Sky Bus to the airport stop.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Kyiv Railway Station

Sicheslavska 6
03049 KYIV
Ukraine

GPS:50.440379, 30.484706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

74 URBANFOOD

Casual atmosphere with street art touch that inspires and attracts with simple & authentic menu from all sides of the world. 74 URBANFOOD is a perfect spot for some quality time, delicious food and a great selection of soft drinks and wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  656 reviews

TripAdvisor Rating  4.6/5  459 reviews

Customer review rating 3.5/5

Daryna O. Families - Confirmed reviews ALL

It was nice staying at this hotel, I enjoyed it thoroughly. However, for me it was way too hot in the room. So much I woke up in the middle of the night because of how hot it was.

Dear Daryna, Thank you for choosing Ibis Kyiv Railway Station hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv Railway Station hotel soon. Sincerely, Olha Danyliuk Front Office Manager ol…

Customer review rating 2.0/5

Aman M. Solo - Confirmed reviews ALL

The room was clean but the bathroom was having sewage smell which was terrible. For which i complaint to the main reception but no alternative room option was available at that time

Dear Aman, Thank you for taking the time to tell us about your experience at the ibis Kyiv Railway Station. We are glad to know that you found the room clean, as maintaining high standards of cleanliness is very important to us. At the same time, we sincerely apologize for the unpleasant sewage smell in the bathroom. We fully understand how disturbing this must have been and regret the inconvenience it caused you. Thank you for reporting the issue to our main reception during your stay. Unfortunately, due to full occupancy at that time, we were unable to provide an alternative room, which we truly regret. Please rest assured that your comment has been taken very seriously. The matter has been forwarded to our maintenance team for a thorough inspection and corrective action to prevent such issues in the future. We truly appreciate your understanding and your valuable feedback, which helps us improve our services and facilities. We hope to have the opportunity to welcome you again and provide you with a much more comfortable and pleasant experience. Sincerely, Olha Danyliuk Front Office Manager ol…

Customer review rating 1.0/5

Olena A. Families - Confirmed reviews ALL

No wheelchairs for people !!! No charging stations, no light, even at the restaurants around was light on! Charging so much for a day per person !

Dear Olena, Thank you for taking the time to share your feedback. We truly value our guests’ comments, as they help us maintain transparency and continuously improve our services. We would like to clarify that our hotel is equipped with a generator providing full backup power, which ensures uninterrupted electricity, lighting, water supply, and fully functioning facilities in all guest rooms and public areas, even during power outages. For this reason, we were concerned to read about the difficulties you mentioned. May we kindly ask whether you contacted our reception team during your stay to report these issues? Our front desk operates 24/7 and is always ready to assist and resolve any concerns promptly. Regarding accessibility, we would like to note that the hotel does not provide wheelchairs, as each guest may have individual mobility requirements and specific needs. However, the property is fully equipped with all necessary facilities for guests with disabilities, including wide elevators, a lowered reception desk, and specially adapted rooms. We kindly ask guests with special mobility needs to inform us in advance so that we can recommend and allocate the most suitable room and ensure a comfortable stay. We regret if your experience did not meet expectations and appreciate you bringing these matters to our attention. We would welcome the opportunity to clarify the circumstances and hope to have the chance to provide you with a more positive experience in the future. Sincerely, Olha Danyliuk Front Office Manager ol…

Customer review rating 1.5/5

Mykola L. Families - Confirmed reviews ALL

The room was cold, it didn’t smell good and nothing about our stay made us want to come back.

Dear Mykola, Thank you for taking the time to tell us about your experience at the ibis Kyiv Railway Station. I am sorry that your experience did not meet your expectations and that you experienced discomfort due to the room temperature and unpleasant odor; please allow me to express my sincerest apologies. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with our maintenance and housekeeping teams so that the heating system and room conditions can be thoroughly checked and addressed. We value all guest feedback, as it helps us identify areas where we need to improve. We regret that we were unable to provide you with a more pleasant experience and hope you might consider giving us another opportunity in the future to offer you the level of comfort and service we strive for. Sincerely, Olha Danyliuk Front Office Manager ol…

Customer review rating 5.0/5

Donna M. Business - Confirmed reviews ALL

I have stayed at Ibis Kyiv Railway Station numerous times and the quality and staff are consistently top-notch. We choose to stay before and after travel because of complicated logistics right now, and it's always a huge plus to leave well-rested and well fed. Despite a busy location it is always quiet in our room and very clean.

Dear Donna, We very much appreciate your comments regarding your stay at the ibis Kyiv Railway Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olha Danyliuk Front Office Manager ol…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 232 reviews 9.5/10 Location
  • 220 reviews 8.1/10 Room
  • 242 reviews 9.4/10 Service
  • 5 reviews 6.2/10 WiFi
  • 119 reviews 8.9/10 Cleanliness
  • 83 reviews 9.6/10 Breakfast
  • 57 reviews 9/10 Food
  • 25 reviews 9.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Kiev