ibis Kyiv Beresteiska 3 stars

Customer review rating (ALL Rating) 4.8/5 286 reviews

ibis Kyiv Beresteiska - Image 1
ibis Kyiv Beresteiska - Image 2
ibis Kyiv Beresteiska - Image 3
ibis Kyiv Beresteiska - Image 4

Description

Hotel extras

  • Igor Sikorsky Kyiv International Airport 20 minutes away

  • Railway station a 15-minute away

  • 6 fully equipped meeting rooms

  • Underground parking

  • Restaurant with pizza station

Our accommodation(s)

Book this hotel
Room 1

Modern and inviting, the new ibis room boasts all the features you want most: comfortable bathroom, modern decor, carpeted floor and cozy twin beds. Useful for work and leisure, find the amenities you need for complete comfort and relaxation.

  • Views:

    City View

Max. number of persons
2
Area
From 17 / 182 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 17 / 182 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Our inviting, modern and cozy spacious Premium rooms with double bed are combination of functionality, quality and style. For the best comfort of our guest we offer slippers and coffee and tea making facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Our inviting, modern and cozy spacious Premium rooms with double bed are combination of functionality, quality and style. For the best comfort of our guest we offer slippers and coffee and tea making facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Our inviting, modern and cozy spacious Family rooms with double bed and sofa bed are combination of functionality, quality and style. For the best comfort of our guest, we offer slippers and coffee and tea making facilities.

  • Views:

    City View

Max. number of persons
3
Area
From 31 / 333 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Our inviting, modern and cozy spacious Family rooms with double bed and sofa bed and balcony are combination of functionality, quality and style. For the best comfort of our guest, we offer slippers and coffee and tea making facilities.

  • Views:

    City View

Max. number of persons
3
Area
From 31 / 333 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display
  • OLED screen - Organic light-emitting diode

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

ibis Kyiv Beresteiska

55A Beresteisky Avenue
03113 KYIV
Ukraine

GPS:50.45769, 30.42187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 158 rooms
  • 2 rooms for people with reduced mobility
  • 19 family rooms
  • 158 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Children Additional charge

Business

6 Meeting rooms

Family

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Indoor playground for children
  • Play area
  • Foosball
  • Children''s TV Channels
  • On site
  • Indoor parking
  • Private
  • Parking pricing: 5.81 300 UAH Per day

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Public parking available nearby; spaces are not owned or managed by the hotel

Parking information

  • On site
  • Outdoor parking
  • Public

Security

  • Well-lit parking

74 URBAN FOOD

Welcome to 74 Urban Food restaurant where all sides of the world meet. Let us discover the flavors from North to South and from West to East. 74 Urban Food will make you discover the best dishes from around the world.

Cooking style
International
Chef name
Anatoliy VOVCHUK
Capacity
150
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Soft drinks

Accommodate food

  • Children menu

Welcome to 74 Urban Food restaurant where all sides of the world meet. Let us discover the flavors from North to South and from West to East. 74 Urban Food will make you discover the best dishes from around the world.

Welcome to our 74 Urban Bar, place where the tastes of the world are combined with modern atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  286 reviews

Customer review rating 3.0/5

Hrystyna P. Business - Confirmed reviews ALL

Dear Hrystyna P., Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the room and your overall experience at the hotel. At the same time, we are truly sorry that the circumstances surrounding your late arrival caused you disappointment. We fully understand how difficult and unpredictable travelling can be during an air raid, and we sincerely regret the additional inconvenience this situation caused, particularly regarding the documentation required for your business trip. We understand that the delay was completely beyond your control. However, the cancellation and no-show conditions are part of the booking terms, and unfortunately, we are unable to make changes to these conditions retrospectively. We also regret the confusion regarding early check-in and the breakfast benefit associated with your Visa card. We understand how disappointing it must have been to receive different information upon arrival, and we appreciate you bringing these matters to our attention. This is certainly an area where clearer communication is needed, and we will bring the matter to the attention of the appropriate team. Thank you again for sharing these details. We appreciate your positive comments about the hotel itself, while also recognizing that the issues you experienced were significant. We sincerely hope to have the opportunity to welcome you again and provide a much smoother and more supportive experience. Sincerely, Viktoria Mishchenko - Front Office Supervisor Vi…

Customer review rating 4.5/5

Inna H. Business - Confirmed reviews ALL

Dear Inna H., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Hau T. W. Business - Confirmed reviews ALL

Dear Hau T. W., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Perttu V. Business - Confirmed reviews ALL

Dear Perttu V., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Tamera S. Business - Confirmed reviews ALL

Dear Tamera S., Thank you very much for your continued trust and for choosing to stay with us again and again. It is always a pleasure to welcome returning guests, and we are delighted to know that you find our hotel friendly, convenient, clean, and comfortable. We truly appreciate your kind words about our team and the overall experience. Creating a welcoming atmosphere and ensuring our guests feel at home are among our highest priorities. At the same time, thank you for bringing the television channel issue to our attention. We sincerely apologize for the inconvenience caused by the limited availability of English-language channels and the lack of audio on BBC during your stay. We understand how important it is for our international guests to have access to familiar news and entertainment, and we regret that this aspect did not meet your expectations. Please be assured that your feedback has been shared with the relevant department for further review and corrective action. Comments such as yours help us identify areas for improvement and enhance the overall guest experience. Thank you once again for your valuable feedback and loyalty. We look forward to welcoming you back soon and providing you with another enjoyable stay. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Dear Hrystyna P., Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the room and your overall experience at the hotel. At the same time, we are truly sorry that the circumstances surrounding your late arrival caused you disappointment. We fully understand how difficult and unpredictable travelling can be during an air raid, and we sincerely regret the additional inconvenience this situation caused, particularly regarding the documentation required for your business trip. We understand that the delay was completely beyond your control. However, the cancellation and no-show conditions are part of the booking terms, and unfortunately, we are unable to make changes to these conditions retrospectively. We also regret the confusion regarding early check-in and the breakfast benefit associated with your Visa card. We understand how disappointing it must have been to receive different information upon arrival, and we appreciate you bringing these matters to our attention. This is certainly an area where clearer communication is needed, and we will bring the matter to the attention of the appropriate team. Thank you again for sharing these details. We appreciate your positive comments about the hotel itself, while also recognizing that the issues you experienced were significant. We sincerely hope to have the opportunity to welcome you again and provide a much smoother and more supportive experience. Sincerely, Viktoria Mishchenko - Front Office Supervisor Vi…

Customer review rating 4.5/5

Inna H. Business - Confirmed reviews ALL

Comfortable stay; convenient location

Dear Inna H., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Hau T. W. Business - Confirmed reviews ALL

Excellent, except the sirens. Russia and China will pay for whatever they have done for Ukranians!

Dear Hau T. W., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Perttu V. Business - Confirmed reviews ALL

Business trip, stayed a week. Good breakfast, clean and quiet rooms

Dear Perttu V., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Tamera S. Business - Confirmed reviews ALL

Always happy to stay here! Friendly, convenient, clean and comfortable!

Dear Tamera S., Thank you very much for your continued trust and for choosing to stay with us again and again. It is always a pleasure to welcome returning guests, and we are delighted to know that you find our hotel friendly, convenient, clean, and comfortable. We truly appreciate your kind words about our team and the overall experience. Creating a welcoming atmosphere and ensuring our guests feel at home are among our highest priorities. At the same time, thank you for bringing the television channel issue to our attention. We sincerely apologize for the inconvenience caused by the limited availability of English-language channels and the lack of audio on BBC during your stay. We understand how important it is for our international guests to have access to familiar news and entertainment, and we regret that this aspect did not meet your expectations. Please be assured that your feedback has been shared with the relevant department for further review and corrective action. Comments such as yours help us identify areas for improvement and enhance the overall guest experience. Thank you once again for your valuable feedback and loyalty. We look forward to welcoming you back soon and providing you with another enjoyable stay. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 3.0/5

Prokopchuk A. Business - Confirmed reviews ALL

I am completely satisfied cause the barkeeper at the restaurant wasn’t respectful to me and provided awful service.

Dear A., Thank you for sharing your feedback with us. We are truly sorry to hear about your experience at the restaurant and that the service you received from the bartender did not meet your expectations. Please accept our sincere apologies if you felt disrespected or uncomfortable during your visit. Providing attentive, professional, and welcoming service to every guest is extremely important to us, and it is disappointing to know that we did not succeed in this instance. Your comments will be shared with the restaurant management team so the situation can be carefully reviewed and addressed with the staff involved. Feedback like yours is very important, as it helps us improve the quality of our service and prevent similar situations in the future. We truly appreciate you bringing this to our attention and hope we will have the opportunity to restore your trust during a future visit. Kind regards, Yulia Ponomarchuk – Front Office Manager Yu…

Customer review rating 4.5/5

James W. Business - Confirmed reviews ALL

My stay was very pleasant and wished I could have stayed longer. The front desk staff were always courteous and friendly. When I had a question or a need, I was given follow up. The housekeeping staff was punctual, and thorough in their servicing of the room. They took pride in their work and were always pleasant to me. The Restaurant staff were great. Dmitriy always met me with a handshake and a smile. He was always courteous and diligent in his work. Dmitri clearly loves his work and projects a positive image of the hotel. Arash was always nice and would greet me upon my arrival. He was very courteous and seemed to always be busy behind the bar performing tasks. Arash does a great job. Alina was great, she would acknowledge your arrival at the hotel with a smile and a wave. She was always prompt to take orders and was courteous through all interactions. Iryna always stays busy bussing tables and cleaning surfaces for hotel customers who come to the restaurant for meals. Iryna can always be seen multi tasking during her shift and is friendly and approachable. Iryna is a true professional that cares about her job and the dedication needed to keep the restaurant running. From performing housekeeping, to taking orders or servicing coffee machines to keep them running, Iryna clearly shows that she is the "go to" person and a beacon for others to follow. Iryna is proactive in her job and seems to be always scanning the work area to ensure the hotel customers have the best experience during their stay. Because of the tireless dedication and quality of service by these mentioned and other staff, I will always consider Ibis for all of my future stays.

Dear James W., Thank you very much for taking the time to share such a detailed and thoughtful review of your stay. It truly means a lot to our entire team to receive such kind and meaningful feedback. We are delighted to hear that your stay was pleasant and that you felt well taken care of by our front desk and housekeeping teams. Your recognition of their professionalism, attentiveness, and dedication is sincerely appreciated. It is especially rewarding to read your kind words about our restaurant team. Dmitriy, Arash, Alina, and Iryna will be truly happy to know that their efforts made such a positive impression on your experience. Your description of their attitude, work ethic, and personal approach reflects exactly the level of service we strive to provide every day. Iryna’s dedication and proactive attitude, in particular, will be proudly recognized within our team. We are very grateful for your trust and for highlighting the people who helped make your stay memorable. Your feedback is not only encouraging but also incredibly motivating for all of us. It will be our pleasure to welcome you back again, and we truly look forward to making your next stay just as enjoyable — or even better. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 5.0/5

Andrii B. Business - Confirmed reviews ALL

Nice hotel. One small thing: I would like to have a shoehorn in the hotel room.

Dear Andrii B., Thank you very much for your kind feedback! We’re happy to hear that you enjoyed your stay and found our hotel nice and comfortable. Your positive impression means a lot to our team. Thank you as well for your suggestion regarding the shoehorn in the room. While shoehorns are not included in the standard room amenities, they are available upon request — our reception team will be happy to assist at any time. We also truly appreciate your feedback, as it helps us continue improving the comfort of our guests’ stays. We hope to welcome you back again soon! Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Joseph G. Solo - Confirmed reviews ALL

Excellent!

Dear Joseph G., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

Valentina L. Solo - Confirmed reviews ALL

Good as always

Dear Valentina L., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 5.0/5

James W. Business - Confirmed reviews ALL

My room was clean throughout my stay. The friendly staff worked hard and was focused on customer service.

Dear James, Thank you very much for your kind and detailed feedback. We truly appreciate you taking the time to highlight your experience with us. We are delighted to hear that your room remained clean throughout your stay and that you noticed the dedication of our team. It means a lot to us that you recognized the hard work and customer-focused approach of our staff, especially our front desk team, who continuously strive to provide the highest level of service. We also truly value your continued recognition of specific team members. Please be assured that your comments do not go unnoticed — we always share guest feedback internally, and your kind words are an important source of motivation for our team. Thank you once again for your support and for acknowledging the efforts of our staff. It means more than you know. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 3.5/5

Joseph K. Business - Confirmed reviews ALL

Rooms are fine. It’s the evening wait staff is terrible. That’s the reason I don’t eat there anymore.

Dear Joseph K., Thank you for sharing your feedback with us. We appreciate your honest comments and are pleased to know that you found the rooms comfortable and met your expectations. At the same time, we are genuinely sorry to hear about your experience with the evening wait staff. This is not the standard of service we strive to maintain. Attentive, courteous, and professional service is a key priority for us, and it is concerning to learn that your experience did not reflect this. Your feedback has been forwarded to the restaurant management team for a thorough review. We will address this matter internally by reinforcing service standards, reviewing staff performance, and providing additional training to ensure a consistently high level of service throughout all hours of operation. Thank you for bringing this to our attention, as such feedback helps us identify areas for improvement and strengthen the overall guest experience. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 5.0/5

Valentina L. Solo - Confirmed reviews ALL

The people are wonderful at the hotel, everyone is very helpful.breakfast are great. Dog friendly. But a little pricey

Dear Valentina L., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 5.0/5

Derek L. Business - Confirmed reviews ALL

Friendly staff clean hotel

Dear Derek L., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.0/5

James W. Business - Confirmed reviews ALL

The curb appeal as you approach the IBIS is pleasant with adequate greenery, no trash and safe access. The lobby is robust and staffed both at the front desk and dining facility. Amenities include gym, sauna, pool, laundry room and restaurant. The rooms are always painstakingly cleaned and reset with the most care. Everyone on the team takes an effort to provide residents with the best experience.

Dear James W., Thank you very much for taking the time to share such a thoughtful and detailed review of your experience with us. We truly appreciate your balanced feedback and your kind recognition of our team’s efforts. We understand your comments regarding television programming during power outages and the limited availability of certain international news channels such as CNN and BBC. Please be assured that your feedback has been noted and shared with the relevant department for further review and improvement where possible. We are delighted to hear that you appreciate the hotel’s exterior, greenery, cleanliness, and safe access, as well as the welcoming atmosphere of our lobby and the availability of amenities such as the gym, sauna, pool, laundry room, and dining facilities. Maintaining a comfortable, well-organized, and reliable environment—even under challenging circumstances—is a top priority for us. Your kind words about the cleanliness of our rooms mean a great deal to us. Our housekeeping team takes great pride in their work, and it is rewarding to know that their attention to detail is noticed and appreciated. A special thank you for highlighting Iryna's outstanding work in the restaurant. We are truly proud of her dedication, positive attitude, and tireless efforts to ensure smooth and pleasant service. Your praise perfectly reflects her commitment to hospitality, and we will be sure to share your kind words with her and the team. Thank you again for your trust, understanding, and support. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 5.0/5

Oksana B. Business - Confirmed reviews ALL

Very good rooms, very clean, very nice staff

Dear Oksana B., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.0/5

James W. Business - Confirmed reviews ALL

The hotel front desk staff were always helpful and courteous. Maria helped me many times and was wonderful

Dear James W., Thank you very much for taking the time to share your detailed feedback. We are truly pleased to hear that our front desk team made a positive impression during your stay. Your kind words about Maria and Alina are greatly appreciated — we will be sure to pass along your compliments, and we are certain they will be delighted to know that their attentiveness and care contributed to your comfort. At the same time, we sincerely appreciate your comments regarding the breakfast experience. We are sorry to hear that some items were not fully cooked and that the overall selection did not meet your expectations. Your observations about the boiled eggs, bacon, and the service provided by our morning cook are extremely valuable. Please be assured that we will address these concerns with our kitchen team to ensure improvements in both food quality and guest service. Your feedback helps us strengthen the quality of our offerings, and we are grateful that you brought these points to our attention. Thank you again for staying with us Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.5/5

James D. Business - Confirmed reviews ALL

As always, fantastic staff.

Dear James D., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 5.0/5

Nikoloz S. Business - Confirmed reviews ALL

The hotel and its staff are amazing. Thank you

Dear Nikoloz S., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Customer review rating 4.0/5

James W. Business - Confirmed reviews ALL

The room was clean and the friendly staff ensured they maintained my room. The staff at the front desk were courteous and assisted me every time I had a need. The restaurant staff work tirelessly in the service industry they serve. All staff were respectful and helpful.

Dear James W., We very much appreciate your comments regarding your stay at the ibis Kyiv Beresteiska. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Front Office Manager yu…

Other web-users rate our hotel

  • 28 reviews 8.6/10 Location
  • 42 reviews 8.2/10 Room
  • 78 reviews 9.1/10 Service
  • 29 reviews 9.7/10 Cleanliness
  • 25 reviews 9.7/10 Food
  • 22 reviews 10/10 Breakfast
  • 14 reviews 10/10 Vibe
  • 7 reviews 3.3/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Kiev Hotels